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BSBOPS504 Manage Business Risk

STUDENT ASSESSMENT BOOKLET

BSBOPS504 Manage Business Risk

BSB50120 Diploma of Business

(Business Operations)

BSB50420 Diploma of Leadership and Management

Student Name: _________________________________________________________

Student ID: ___________________________________________________

OVERALL UNIT – RECORD OF ASSESSMENT OUTCOMES:

This section records the outcome of each task/assessment requirement so that the final assessment outcome can be determined for BSBROPS504 Manage Business Risk.

Student must achieve a satisfactory outcome in each of the three (3) assessment tasks to be deemed competent in the unit. There is space to record up to three attempts at each assessment task.

A not satisfactory result for any discreet assessment task (after the student has had three attempts), will result in the student being deemed not yet competent.

Assessment Tasks	Unit Outcome
Assessment Tasks	Satisfactory (S) Not satisfactory (NS)Please note (N/A) where further attempts are not required		Date	Assessor initials
Assessment Task 1: Written Questions	Attempt 1
	Attempt 2
	Attempt 3
Assessment Task 2: Case Study/ Roleplay	Attempt 1
	Attempt 2
	Attempt 3
Assessment Task 3: Case Study/Monitoring Risk	Attempt 2
	Attempt 3
	Attempt 3
Final Assessment Results		Result (C/NYC)
BSBOPS504 Manage Business Risk		Competent □ Not Yet Competent □
Student Name:
Student ID:
Qualification: BSB50120 Diploma of Business (Business Operations) / BSB50420 Diploma of Leadership and Management
Does the student wish to appeal the result? □ YES □ NO
Assessor Name:
Assessor Signature: Date: / /

Assessment Plan

The following outlines the requirements of your final assessment for this unit. You are required to satisfactorily complete all tasks to demonstrate competency for this unit.

Your Trainer / Assessor will provide you with the due dates for each assessment task. Write them in the table below and keep a note of the due dates for your reference.

Assessment Requirements	Due date
1. Written Questions
2. Case Study/ Roleplay
3. Case Study/ Monitoring Risk

Agreement by the student

Read through the assessments in this booklet before you fill out and sign the agreement below. Make sure you sign

this before you start each assessment task.

Have you read and understood what is required of you in terms of assessment?

¨ Yes

Do you agree that the assessment process is clear?

¨ Yes

Do you understand your rights to appeal then decisions made in an assessment?

Do you have any special needs or considerations to be made for this assessment?

¨ No ¨ Yes

If yes, what are they?

¨ Yes

¨ No

Student Name: ______________________________________________________________________________________________

Student Signature: _____________________________________________________________ Date: ________________________
- Assessor Name: ______________________________________________________________________________________________
Assessor Signature: ____________________________________________________________ Date: ________________________
Assessor Note: If the student ticks ‘NO’ for any item except the reasonable adjustment, the assessor must not commence the assessment activity until the matter has been resolved and records of the resolution have been entered into the Student Management System (SMS).
If a student identifies any specific needs or considerations, assessors must provide a detailed record of how the situation was managed in the assessment outcome record for this assessment.

Version control
Version No.	Date		Dept.	Change
1.0	16/12/2020		Training	Original




Copyright Statement
© Copyright Clinton Institute
Disclaimer		All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, scanning, recording, or any information storage retrieval system without permission in writing from Clinton Institute. No patent liability is assumed with respect to the use of information used herein. While every effort has been taken in the preparation of this publication, the publisher and authors assume no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of information contained herein.

Contents

OVERALL UNIT – RECORD OF ASSESSMENT OUTCOMES: 2

Assessment Plan. 3

Contents. 5

Introduction. 6

Assessment Task Cover Sheet – Assessment Task 1. 11

Assessment Task 1: Written Questions. 13

Assessment Task Cover Sheet – Assessment Task 2. 19

Assessment Task 2: Case Study/ Roleplay. 21

Assessment Task Cover Sheet – Assessment Task 3. 41

Assessment Task 3: Case Study/ Monitoring Risk. 43

Introduction
Unit code	Title	Training Package
BSBOPS504	Manage business risk	Business Services Training Package

For further information regarding assessment criteria including-

Application of unit
Elements and performance criteria
Assessment requirements
Modification History
Performance Evidence
Knowledge Evidence
Assessment Conditions.

Please refer to: https://training.gov.au/Training/Details/BSBOPS504

Understanding Assessment Terminolgy

Describe: Give a detailed account by recounting, characterising, outline and relating, in sequence, an event, situation, theory or point.

Discuss/Explain: Clarify or elaborate on the facts. Focus on reasons how and why things happen or a why a particular point is important in the relevant context.

List: Using dot points, list a series of points, steps or stages that relate to the question.

Outline: Leaving out minor details, give an account of thing or a process outlining the main points of a topic.

Review: Provide a summary while analysing and commenting on the evidence, argument or other relevant points.

Summarise: Identify and interpret the most relevant features of a theory, discuss issue or detail, leaving out the finer details.

Develop: Involves the creation of the materials/activities/procedures to achieve the outcome. This is about designing and creating,

Implement: After materials/activities/procedures are developed, test all materials/procedures to determine if they are functional and appropriate for the intended audience.

Evaluate: ensures that the materials/activities/procedures achieve their desired goals and involves a detailed review including any recommendations for change and reasons.

Plagiarism

While cooperative effort and the sharing of information are encouraged, you must ensure your assignments and assessments are representative of your own effort, knowledge, and skills. You must not take the work of others and present it as your own. Plagiarism may result in the assignment/assessment being deemed to be “not yet competent” by the Trainer / Assessor.

Students accused more than once of academic misconduct, including plagiarism, may be dismissed or cancelled from their course at the discretion of the Clinton Institute Director of Studies.

Plagiarism can take several forms:

Quoting from a book or an article without acknowledging the source.
Handing in someone else’s work as your own.
Stealing and passing off another person’s words or ideas and claiming them as your own.
Giving incorrect information about the source of a quotation or idea.
Downloading information from the internet without acknowledging the source.
Copying a section of a book or article and submitting it as one’s own work.
Presenting as a new and original idea or produce something which was derived from an existing source .

Referencing Materials

If you are unfamiliar with how to reference, we recommend that you review http://www.citethisforme.com/harvard-referencing. Two types of citations are included:

In-text citations are used when directly quoting or paraphrasing a source. They are located in the body of the work and contain a fragment of the full citation. Depending on the source type, some Harvard Reference in-text citations may look something like this:
- “After that I lived like a young rajah in all the capitals of Europe…” (Fitzgerald, 2004).
Reference lists are located at the end of the work and display full citations for sources used in the assignment. Here is an example of a full citation for a book found in a Harvard Reference list:
- Fitzgerald, F. (2004). The great Gatsby. New York: Scribner.*
It is preferred that students utilises Harvard Style referencing. Generally, Harvard Reference List citations follow this format:
- Books: Last name, First Initial. (Year published). Title. City: Publisher, Page(s).
- Journals/publication: Last name, First initial. (Year published). Article title. Journal, Volume (Issue), Page(s).
- Websites: Website name, (Year published). Page title. [Online] Available at: URL [Accessed Day Mo. Year].

Understanding your results

The great thing with competency-based training is that you either deemed ‘competent’ (you can demonstrate the required skills and knowledge) or ‘not yet competent’ (at this time you haven’t been able to demonstrate required skills or knowledge). The key word is “YET”.

Your Trainer / Assessor will provide you with feedback on your assessments so that you know what you have done well in your assessment and what you need to improve upon or fix. An “NYC” result does not mean that you have failed and that is it – you have the opportunity to try again. It could be that one question in your assessment was deemed not yet satisfactory and this is the only question that will require review.

Assessment outcomes

Each assessment task will be given an outcome of either Satisfactory (S) or Not Yet Satisfactory (NYS). You must complete all tasks satisfactorily to achieve an overall outcome of Competent (C) for a unit. If one or more of tasks are assessed as not yet satisfactory, you will be given an overall outcome for the unit of Not Yet Competent (NYC).

You will be allowed up to two (2) reassessments attempts to complete each task and achieve a satisfactory outcome. You will be given a timeframe for resubmission and advised what you must include in the resubmission.

There is an Assessment Task # – Outcome Record incorporated within an Assessment Cover Sheet at the beginning of each discreet assessment activity. Assessors will complete the Outcome Record section for each assessment activity. The summary of the outcomes will be transferred to the Overall Unit – Record of Assessment Outcomeslocated on the reverse of the first page Cover sheet of this Student Assessment Booklet.

Assessors Note -the Overall Unit – Record of Assessment Outcomes will become the first page of the submitted work when completed (by reversing the first page Cover sheet of this Student Assessment Booklet)

Results legend

C	Competent	You have successfully completed unit and met the minimum competency criteria and demonstrated the required skills and knowledge.
NYC	Not Yet Competent	You have *not* met minimum competency criteria for the unit. Certain section/s require review due to not meeting the requirements and, therefore, your work is deemed not yet competent. Note: If you have had an initial assessment, a first reassessment and then a final reassessment, you will no longer have an opportunity to resubmit. You will receive a “NYC” and have to re-enrol in the unit.
S	Satisfactory	Individual assessment/question is satisfactory.
NYS	Not Satisfactory	Individual assessment/question is *not a* satisfactory result for a specific assessment activity.

Assessment attempts and resubmissions

You will have up to three (3) attempts to achieve a satisfactory outcome for each assessment. If after three (3) attempts you cannot achieve a satisfactory result for any assessment activity, the overall outcome with be Not Yet Competent (NYC) for the unit.

Resubmission

You will be given the opportunity to resubmit a Not Yet Satisfactory (NYS) assessment task up to two (2) times. Following the assessment outcome, you will be given appropriate feedback on previous attempt. This will enable you to have a total of three (3) attempts.

Timeframe

You will be provided with an appropriate timeframe by your trainer to resubmit your work. For example, you may be given 14 days to resubmit incorrect responses to written tasks or projects. Should you be required to complete a roleplay or presentation, your assessor will make an appointment time, which suits both of you.

Records

The Assessment Task # – Outcome Record at the start of each assessment activity, includes a space to record the details of any reattempts and resubmissions. Assessors must ensure that this is comprehensively detailed so that anybody reviewing the assessment record can tell exactly what occurred, when it occurred, how it occurred, who was involved and where any further evidence is located. Assessors must also make reference to ensuring that any reattempt or resubmission has been assessed in accordance with the model responses and performance descriptors included in the Assessor’s Marking Guide.

Assessment task cover sheet

At the beginning of each individual assessment task, you will find an Assessment Task Cover Sheet. Please fill out your student details on each cover Sheet and make sure you sign the student declaration.

Your assessor will complete the Outcome Record section and give you feedback about how well you went in each task. This will be written on the Assessment Task Cover Sheet.

Assessment appeals

You have the right to appeal an assessment decision. To make an appeal about an assessment decision, you must follow the process outlined in the Student Handbook.

Note that the Overall Unit – Record of Assessment Outcomes contains a section which says “Does the student wish to appeal the result? □YES□NO”

Assessors must ensure that the appropriate box is ticked, after conferring with the student if necessary..

Assessment Overview

This Student Assessment Booklet includes all your tasks for assessment of BSBOPS504 Manage Business Risk

About your assessments

There arethree(3) assessment tasks for this unit. You must satisfactorily complete all tasks to achieve competency for this unit.

Assessment Task	About this task
Assessment Task 1: Written Questions	You must correctly answer all six (6) questions to show that you understand the knowledge required of this unit.
Assessment Task 1: Written Questions	What to Submit · All completed questions.
Assessment Task 2:Case Study/ Roleplay	You are required to demonstrate your ability toobtain information relevant to business risk, to evaluate that risk and apply it to assist treatment of business risk.
Assessment Task 2:Case Study/ Roleplay	What to Submit · Activity 1: Case Study six (6) Questions · Activity 2: Develop a Risk Assessment Report · Activity 3: Conduct a Risk Management meeting (Roleplay) · Activity 4: Implement Risk Actin Plan (Email)
Assessment Task 3:Case Study/ Monitoring Risk	You are required to demonstrate your ability to monitor and evaluate risk processes and actin plans. You must correctly answer all four (4) questions to show that you understand the knowledge required of this unit.
Assessment Task 3:Case Study/ Monitoring Risk	What to Submit · All completed questions.

How to submit your assessments

When you have completed each assessment task you will need to submit it to your assessor.

Instructions about submitting your work can be found at the beginning of each assessment task.

Make sure you photocopy your written activities before you submit them. Your assessor will put the documents you submit into your student file. These will not be returned to you.

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Assessment Task Cover Sheet – Assessment Task 1

Student: Please fill out your details and date of submission and complete the declaration. Keep a copy of your submission.

Student Name:
Student ID:
Date of submission:
Qualification:	Diploma of Leadership and Management
Unit	BSBOPS504 Manage Business Risk

Student declaration

I <Insert your name>__________________________________________declare that this is my own work and:

□ None of this work has been completed by any other person.

□ I have not cheated or plagiarised the work or colluded with any other student/s.

□ I have correctly referenced all resources and reference texts throughout these assessment tasks.

□ I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.

Student Signature:___________________________________________________________________________________________

Assessor to complete
Assessment requirements	Satisfactory/ Not satisfactory	Attempt (pls circle)
Written questions completed		1 2 3
Overall Outcome for Assessment Task 1:

ASSESSOR FEEDBACK – Detail any gaps identified and any reassessment requirements

(if more space is required, continue on reverse of this page)

Assessors: Please provide a copy of this cover sheet to the student with assessment results and feedback. The original copy must be supplied to the office and kept on the student’s file with the evidence.

____________________________________________________________________________________________________________

Assessor Signature: ………………………………………………………………………………………Date: ………………./…………………/…………….

Assessor Name: ______________________________________________________________________________________________

*Authenticity Check*
Student Name:
Student ID:
Unit of Competency:
*Assessor Use Only*
I confirm that I have checked this completed student assessment item and confirm (Assessor must tick one of the following): ¨ I have checked the authenticity of this work and am unable to detect any form of plagiarism, collusion or cheating and believe the contents of the submission is the students own work. ¨ I have checked the authenticity of this work and have identified potential instances of plagiarism, collusion or cheating. A detailed file note is attached to this completed assessment item, detailing the issues of concern, which will be submitted to the Director of Studies for further investigations and action. The student has been marked Not Yet Satisfactory in this assessment.
AssessorSignature:		Date checked:

Assessment Task 1: Written Questions

Task summary:

You are required to answer all six (6) questions correctly in this task.

You will have thirty (30) minutes to complete this assessment

Resources and equipment required to complete this task

Student Leaner Guide for this Unit
Computer
Access to the Internet

Note: Clinton Institute provides students with access to a computer and internet

When and where do I complete this task?

This task is to be completed in the classroom. Your assessor will advise on the date and time of the assessment.

What do I need to submit and Do?

What do you need to do?	What evidence is required?
Answer all six(6) questions.	You will need to submit your answers to all six (6) questions.

Decision Making Rules

Assessors will compare student responses/performance with the model responses and performance descriptors contained in the Assessors Marking Guide. Your responses do not have to be verbatim (unless otherwise specified), but must convey the same meaning as each component listed. Similarly, you do not have to perform exactly as described in the marking guide (unless otherwise specified), but you must address each performance components listed.

You must achieve a satisfactory result for every question and component to achieve a satisfactory result for this assessment activity.

What happens if I get something wrong?

If your assessor sees that you have not completed all parts of this task satisfactorily, the details of resubmission will be advised by your Assessor in writing and discussed with you directly.

Instructions

This is an open book assessment – you can use your learning materials as reference.
You need to answer all questions correctly
You must answer the questions by writing in the space provided and/ or you may complete using softcopy tasks or templates electronically when provided.
If you need more space, you can use extra paper. Make sure you write on each extra piece of paper your name and the question number/s you are answering.

Assessor will tick either □ Satisfactory OR □ Not yet satisfactory for each question and sub-questions.

Assessment Task 1: Written Questions

To assist you in these questions, you may wish to access and review the following relevant legislation, regulations standards and codes;

Question 1

Outline below the purpose of risk management standards

The purpose of the risk management standard in the organization. This will help the company to come out from therisk accordance in with the organization for the company settlement. This also helps the company in its development(Guo, 2015).

Outcome for Question 1: □ Satisfactory OR □ Not yet satisfactory

Question 2

List the five (5) key elements of current risk standards.

1	Misunderstanding □ Satisfactory OR □ Not yet satisfactory
2	Miscommunication □ Satisfactory OR □ Not yet satisfactory
3	Risk appearance □ Satisfactory OR □ Not yet satisfactory
4	Project failure □ Satisfactory OR □ Not yet satisfactory
5	Internal risk □ Satisfactory OR □ Not yet satisfactory
Outcome for Question 2: □ Satisfactory OR □ Not yet satisfactory

Question 3

Outline the WHS legislation and regulations in relation to risk Management.

Outline of WHS Legislation

The safety of the workers and providing them a safe and healthy environment in the organization. This is the duty of the company to make sure to take the special care of the company members and their workers (Guo, 2015).

□ Satisfactory OR □ Not yet satisfactory

Outline of WHS Regulations

On the regular basis, they have to make sure to do the WorkSafe inspections. This will help the company to handle the consequence of the risk and minimize the risk in the organization. Therefore also, provide the duty of care to their employees.

□ Satisfactory OR □ Not yet satisfactory

Outcome for Question 3: □ Satisfactory OR □ Not yet satisfactory

Question 4

List below five (5) potential business risks and options to treat risk for each

Potential Business Risks

List a minimum of five (5)

Option to treat risk

Safety risk

The safety of the employees is an important thingto do in the organization.

□ Satisfactory OR □ Not yet satisfactory

Health risk

Their health is important for the company just

because these are the assets of the organization.

□ Satisfactory OR □ Not yet satisfactory

Finance risk

There might be a situation in the organization in

which they have to face the finance risk. They have

to make sure to make a backup plan for the

company’s security (Leoni, et al., 2015).

□ Satisfactory OR □ Not yet satisfactory

Business risk

Some competitors are present in the market and it

would be a risk for the business.

□ Satisfactory OR □ Not yet satisfactory

Equipment risk

Equipment failure may become a risk for the

The company as this will cause an accident in the

organization.

□ Satisfactory OR □ Not yet satisfactory

Outcome for Question 4: □ Satisfactory OR □ Not yet satisfactory

Question 5

List below three (3) tools you could use to assist in identifying risks within the businesses scope of operations.

1	Risk register □ Satisfactory OR □ Not yet satisfactory
2	SWOT analysis □ Satisfactory OR □ Not yet satisfactory
3	Risk report □ Satisfactory OR □ Not yet satisfactory
Outcome for Question 5: □ Satisfactory OR □ Not yet satisfactory

Question 6

List below three (3) techniques you could use to assist in identifying risks within the businesses scope of operations.

1	Analyzing the report Conducting the meetings □ Satisfactory OR □ Not yet satisfactory
2	Examine the work policy Calculate the risk management Check the risk register □ Satisfactory OR □ Not yet satisfactory
3	Handle the risk register Provide the training management to the staff members □ Satisfactory OR □ Not yet satisfactory
Outcome for Question 6: □ Satisfactory OR □ Not yet satisfactory

**** END OF ASSESSMENT TASK 1 ****

What do I need to hand in for this task?	Have I completed this?
Your answers to each question	o

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Assessment Task Cover Sheet – Assessment Task 2

Student: Please fill out your details and date of submission and complete the declaration. Keep a copy of your submission.

Student Name:
Student ID:
Date of submission:
Qualification:	Diploma of Leadership and Management
Unit	BSBOPS504 Manage Business Risk

Student declaration

I <Insert your name>__________________________________________declare that this is my own work and:

□ None of this work has been completed by any other person.

□ I have not cheated or plagiarised the work or colluded with any other student/s.

□ I have correctly referenced all resources and reference texts throughout these assessment tasks.

□ I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.

Student Signature:___________________________________________________________________________________________

Assessor to complete
Assessment requirements	Satisfactory/ Not satisfactory	Attempt (pls circle)
Activity 1: answers to all six (6) case study questions		1 2 3
Activity 2: complete a Risk Assessment Report		1 2 3
Activity 3: conduct a Risk Management meeting (Roleplay)		1 2 3
Activity 4: Implement Risk Action Plan via Email		1 2 3
Overall Outcome for Assessment Task 2:

ASSESSOR FEEDBACK – Detail any gaps identified and any reassessment requirements

(if more space is required, continue on reverse of this page)

____________________________________________________________________________________________________________

Assessor Signature: ……………………………………………………………………………Date: ………………./…………………/…………….

Assessor Name: ______________________________________________________________________________________________

*Authenticity Check*
Student Name:
Student ID:
Unit of Competency:
*Assessor Use Only*
I confirm that I have checked this completed student assessment item and confirm (Assessor must tick one of the following): ¨ I have checked the authenticity of this work and am unable to detect any form of plagiarism, collusion or cheating and believe the contents of the submission is the students own work. ¨ I have checked the authenticity of this work and have identified potential instances of plagiarism, collusion or cheating. A detailed file note is attached to this completed assessment item, detailing the issues of concern, which will be submitted to the Director of Studies for further investigations and action. The student has been marked Not Yet Satisfactory in this assessment.
AssessorSignature:		Date checked:

Assessment Task 2: Case Study/ Roleplay

Task summary:

This assessment task is in four (4) parts.

Activity 1: You are required to answer all six (6) case study questions

Activity 2: You are required to complete a Risk Assessment Report

Activity 3: You are required to conduct a Risk Management meeting (roleplay)

Activity 4: You are required to Implement Risk Action Plan via Email

You will have six (6) hours to complete this assessment, which may be undertaken in more than one session.

Resources and equipment required to complete this assessment

Computer and Microsoft Office/ Email
Access to the internet
Meeting space
Handout -Coffee Bags Café Risk Management Policy & Procedure

Note: Clinton Institute will provide all the forementioned to complete this assessment

When and where do I complete this task?

This task is to be completed in the classroom. Your assessor will advise on the date(s) and time(s) of the assessment.

What do I need to submit and Do?

What do you need to do?	What evidence is required?
Activity 1:Complete all six (6) case study questions	Completed six (6) questions
Activity 2:Complete a Risk Assessment report with Action Plan	Risk Assessment Report with Action Plan
Activity 3:Facilitate a risk management meeting where you present your Report and Action Plan	Nothing, however your assessor will complete an observation checklist.
Activity 4:Implement Risk Action Plan, by developing an email to staff	Email with Revised Actin Plan attached

Decision Making Rules

You must achieve a satisfactory result for every question and component to achieve a satisfactory result for this assessment activity.

What happens if I get something wrong?

If your assessor sees that you have not completed all parts of this task satisfactorily, the details of resubmission will be advised by your Assessor in writing and discussed with you directly.

Assessment Task 2: Case Study/ Roleplay

Students Instructions:

Case Study – Background Information

You have recently been employed as the Operations Manager of Coffee Bags Café. Coffee Bags is a well-known local brand and has five (5) store locations, with a reputation for quality and well trained/ qualified staff. In an attempt to expand the company reach, Coffee Bags Café is planning to launch its new mobile food truck, which is being set up to service special events (public & private) with premium coffee and patisserie items.

It is Thursday, and you have a conversation with David (the owner) and Tom (the mobile food truck operator), they both expressed concern for the trucks refrigerator. It is second-hand and is not consistently maintaining the required temperature of 4 degrees.

The mobile food truck has its first event scheduled this coming Saturday, for a private function which was booked six (6) weeks ago. Coffee Bags Café has confirmed the booking and expected payment in full last week.

David has booked the trucks refrigerator in for a service with “Cold as ice Pty. Ltd”, but unfortunately they are unable to look at it before Tuesday next week, due to their large current workload (3 days after the launch).

Tom also raised concerns, that the cash draw lock is broken and the assistant staff member Carol, who was booked for Saturdays event has taken ill with gastro.

The signwriting company “It’s a Sign Pty. Ltd.” are still finishing the sign writing on the truck. The truck was due to be finished and delivered yesterday, but David has not heard from them.

The owner (David) requested that you conduct a full risk assessment on the new Coffee Bag Cafés mobile food truck as one of your first duties as manager, before scheduled commencement of operations on Saturday.

Activity 1

Complete the following Case Study Questions

Question 1a

Access and review the Handout – Coffee Bag’s Café Risk Management Policy & Procedure and outline the four (4) Steps identified to achieving better practice in the management of risks that threaten to adversely impact on Coffee Bags Café’s functions, objectives, operations, assets, staff, customers or members of the public.

1	Assess risk □ Satisfactory OR □ Not yet satisfactory
2	Review controls □ Satisfactory OR □ Not yet satisfactory
3	Control risks □ Satisfactory OR □ Not yet satisfactory
4	Identify hazards □ Satisfactory OR □ Not yet satisfactory
Outcome for Question 1a: □ Satisfactory OR □ Not yet satisfactory

Question 1b

According to the Coffee Bag’s Café Risk Management Policy & Procedure, under section “How to Keep Records”; where are all risk management documentation stored?

The risk management documentation stored. Its records can be to prove in the compliance and the avoid There might be a situation in the organization in which they have to face the finance risk. They have to make sure to make a backup plan for the company’s security It is in the coffee bag’s café A Drive

□ Satisfactory OR □ Not yet satisfactory

Overall Outcome for Question 1: □ Satisfactory OR □ Not yet satisfactory

Question 2a

Outline below the determined scope for the risk assessment you have been delegated to undertake.

For the risk assessment I have been delegated it is the mobile food truck risks. Equipment failure may become a risk for the The company as this will cause an accident in the organization.

□ Satisfactory OR □ Not yet satisfactory

Question 2b

Use the internet to research potential risks that may apply to the risk assessment scope. List a minimum of ten (10)

1	General wear and tear □ Satisfactory OR □ Not yet satisfactory
2	Wind damage □ Satisfactory OR □ Not yet satisfactory
3	Smoke inhalation □ Satisfactory OR □ Not yet satisfactory
4	Electrical breakdown □ Satisfactory OR □ Not yet satisfactory
5	Injury from heavy lifting □ Satisfactory OR □ Not yet satisfactory
6	Staff downtime □ Satisfactory OR □ Not yet satisfactory
7	Food safety/contamination □ Satisfactory OR □ Not yet satisfactory
8	trips □ Satisfactory OR □ Not yet satisfactory
9	Staff downtime □ Satisfactory OR □ Not yet satisfactory
10	Driver safety Satisfactory OR □ Not yet satisfactory
Overall Outcome for Question 2: □ Satisfactory OR □ Not yet satisfactory

Question 3

In relation to the new mobile food truck, identify below two (2) internal and two (2) external stakeholders and their potential issues around risk

		Stakeholders	Stakeholder Issues
Internal	1	Coffee bag’s Pty Ltd	Repetitional damage to booking, sign waiting to be completed before.Equipment failure may become a risk for the company as this will cause an accident in the organization. □ Satisfactory OR □ Not yet satisfactory
Internal	2	David	Food spoilage, unwell staff.Their health is important for the company just because these are the assets of the organization □ Satisfactory OR □ Not yet satisfactory
External	1	Council	Compliance, no service for the event. Their health is important for the company just because these are the assets of the organization □ Satisfactory OR □ Not yet satisfactory
External	2	Government	Until next Tuesday, the large current workload, Equipment failure may become a risk for the The company as this will cause an accident in the organization. □ Satisfactory OR □ Not yet satisfactory
Overall Outcome for Question 3:□ Satisfactory OR □ Not yet satisfactory

Question 4

Complete a PESTEL Analysis below on the new mobile food truck business

Political

Economical

Social

Technological

Environmental

Legal

Trade restrictions fiscal policy funding grants and the initiations

Interest rates exchange rates financing capabilities

Population growth health consciousness

Producing goods and the services maturity of technologies

Environmental legislation geographical location

Competitive legislation health & safety equal opportunity

Tax policy labor laws terrorism and militaryProducing goods and the services maturity of technologies

Exchange rates interstate taxes wages ratesEnvironmental legislation geographical location

Health consciousness demographics industrial Competitive legislation health & safety equal opportunity

Communication with target markets Disposable income of businesses

The potential return on investment (ROL)

Foreign trade policy political statistics government policy

Safety standards labor laws Disposable income of businesses

Foreign trade policy political statistics government policy

Disposable income of businesses

Organizational image

Communication with target markets

Population growth health consciousness

Increased training to use innovation

funding grants and the initiations

The decline of raw materials

Product labelingTax policy labor laws terrorism and military Producing goods and the services maturity of technologies

□Satisfactory OR □Not yet satisfactory

Outcome for Question 4: □ Satisfactory OR □ Not yet satisfactory

Question 5

Review the current strengths and weaknesses of the mobile food truck business. List below a minimum of four (4) Strengths and four (4) weaknesses.

#	Strengths	Weaknesses
1	Qualified staff □ Satisfactory OR □ Not yet satisfactory	Staff unwell □ Satisfactory OR □ Not yet satisfactory
2	Reputation for quality □ Satisfactory OR □ Not yet satisfactory	Truck not back from a signwriter □ Satisfactory OR □ Not yet satisfactory
3	Existing known brand □ Satisfactory OR □ Not yet satisfactory	Broken cash draw □ Satisfactory OR □ Not yet satisfactory
4	Assess to well-trained staff □ Satisfactory OR □ Not yet satisfactory	Refrigeration issues □ Satisfactory OR □ Not yet satisfactory
Overall Outcome for Question 5:□ Satisfactory OR □ Not yet satisfactory

Question 6

Determine and list below five (5) critical success factors/ goals/ objectives for the mobile food truck.

1	Leadership □ Satisfactory OR □ Not yet satisfactory
2	Continuous improvement □ Satisfactory OR □ Not yet satisfactory
3	Operation/processes □ Satisfactory OR □ Not yet satisfactory
4	Decision making □ Satisfactory OR □ Not yet satisfactory
5	Efficient production □ Satisfactory OR □ Not yet satisfactory
Overall Outcome for Question 6: □Satisfactory OR □ Not yet satisfactory

Activity 2

Develop a Draft Risk Assessment Report & Action Plan

Using the template following, complete a risk Assessment on the mobile food truck business, ensuring you identify, evaluate and propose a strategy to eliminate or mitigate a minimum of ten (10) business risks.

RISK ASSESSMENT REPORT

Company Name:

Coffee Bags Café

Likelihood	Consequence
			Minor	Moderate	Significant	Major	Catastrophic
			1	2	3	4	5
	Rare	1	1	2	3	4	5
	Unlikely	2	1	4	6	8	10
	Moderate	3	1	6	9	12	15
	Likely	4	1	8	12	16	20
	Almost Certain	5	1	10	15	20	25

Department:

Mobile Food Truck

Report Prepared by:

Date:

Risk Assessment Rating:

(Likelihood) x (Consequence) = (Risk Rating)

Example: 3 x 4 = (Risk Rating) 12

STEP 1 Identify associated business risks, assess likelihood of risks occurring, assess consequence if risk occurs, determine the risk rating by evaluating/ calculating the following: (Likelihood) x (Consequence) = (Risk Rating)
#	Identified Potential Risk Identify potential risk below	Likelihood (1-5)	Consequence (1-5)	Risk Rating (1-25)	Strategy to Treat Potential Risk Identify a strategy to eliminate or mitigate potential risk
1	Burglary Money theft Stock theft Shrinkage theft (Armstrong, 2012).	1-3	1-4	1-12	Develop policy and procedures Identify target demographic Training for staff
2	Opportunities not identified so many other foods no demand for coffee demography not identified	1-3	1-4	1-12	Develop policy and procedures Keep truck clean and tidy Conduct marketing audit Maintain high standards of research
3	Dirty truck Marketing too expensive Marketing not effective Social media is not maintained Negative reviews	1-3	1-4	1-12	Develop policy and procedures Product development Maintain for staff Product for staff Staff to maintain certificates
4	Over ordering under ordering money theft procedures not following quality of service quality of product the price point is too low the price point is too high	1-3	1-3	1-9	Staff to maintain a certificate Recruitment of staff Introduce dress code (Armstrong, 2012). Develop policy and procedures
5	Staff recruitment Staff availability Staff training Enough staff to maintain optimum Customers service levels Staff does not present well	1-3	1-3	1-15	Develop policy and procedures Conduct an audit to maintain the permit Ensure legislation adheres too
6	Fines License Legislation Requirements permits	1-3	1-4	1-12	Follow food safety processes Training for staff Hold insurance Develop policy and procedures
7	Food contamination Food not washing Food expired Cross-contamination	1-3	1-5	1-12	Develop policy and procedures Hold insurance Training for staff Staff must wear PPE (Armstrong, 2012).
8	Slips Trips Fails Cuts Injury from heavy	1-3	1-3	1-12	Develop policy and procedures Training for staff Hold insurance Carry spare tyre
9	Damage to truck Truck vandalized Ran out of petrol General wear and tear Flat tire	1-3	1-3	1-9	Develop policy and procedures Conduct an audit to maintain the permit Ensure legislation adheres too Follow food safety processes Training for staff Hold insurance Develop policy and procedures
10	Flood Wind damage Hail damage Fire	1-2	1-4	1-8	Hold insurance Develop policy and procedures Have a set of chains in the truck Develop policy and procedures Conduct an audit to maintain the permit Ensure legislation adheres too

STEP 2 Complete the ACTION PLAN* and prioritise treatment of risks based on individual risk rating: highest – lowest*
Priority #	Identified Potential Risk Identify potential risk below	Risk Rating List in priority order Highest – Lowest	Action to be Taken Outline the required action to be taken to implement strategy to eliminate or mitigate identified risk	Responsibility Identify who is responsible	Timeframe Identify due date for completion of required action
1	Burglary Money theft Stock theft Shrinkage theft(Lin et al., 2018).	*1-3*	Develop policy and procedure Conduct audit(Cooperrrider, 2012).	David Operations manager	todays
2	Opportunities not identified so many other foods no demand for coffee demography not identified	1-3	Facilitate staff training Equipment maintenance /servicing	Tom	Thursday
3	Dirty truck Marketing too expensive Marketing not effective Social media is not maintained Negative reviews	1-3	Recruitment of staff Marketing activity	Food truck operator	Friday
4	Over ordering under ordering money theft procedures not following quality of service quality of product the price point is too low the price point is too high	1-3	Source alternative service providers. Develop policy and procedures Identify target demographic Training for staff (Cooperrrider, 2012).	Coffee bag’s cafe staff member	Before Saturday
5	Staff recruitment Staff availability Staff training Enough staff to maintain optimum Customers service levels The staff does not present well	1-3	Develop policy and procedures Hold insurance Carry spare tyre Parkin secure location	Owner	1 week
6	Fines License Legislation Requirements Permit Opportunities not identified so many other foods no demand for coffee demography not identified	1-3	Develop policy and procedures Hold insurance Training for staff Introduce dress code Develop policy and procedures	1-12	3 week
7	Food contamination Food not washing Food expired Cross-contamination	1-3	Staff to maintain a certificate Recruitment of staff Introduce dress code Develop policy and procedures	1-9	1 month
8	Slips Trips Fails Cuts Injury from heavy	1-3	Hold insurance Develop policy and procedures Have a set of chains in the truck Staff to maintain a certificate Recruitment of staff	1-12	3 months (Lin et al., 2018).
9	Damage to truck Truck vandalized Ran out of petrol General wear and tear Flat tire	1-3	Develop policy and procedures Keep truck clean and tidy Conduct marketing audit Maintain high standards of research	Operations manager	5 months
10	Flood Wind damage Hail damage Fire	1-3	Develop policy and procedure Conduct audit(Lin et al., 2018).	Food truck operator	6 months

Activity 3

Risk Management Meeting with stakeholders (Roleplay)

For this task, you are required to discuss risk management processes and present your Risk Assessment Report with proposed Action Plan for support. During the meeting you must:

Discuss the risk management processes and outline your Risk Assessment &proposed Action Plan
Use questioning and listening to elicit opinions, and to confirm and clarify understanding
Consult stakeholders, and request input into the risks identified and if that needs to be amended (invite stakeholders to assist in the identification of risks.
Use digital technology to access information, to assist in communication
Obtain support for risk management activities proposed in the Action Plan

Your assessor will play the role of David (the owner) and ask another student (not being assessed during this simulated meeting), to play the role of Tom.

Roleplay Cast:

As a minimum the following individuals will be at the meeting;

David: Owner (Assessor)
Tom: Food Truck Operator (Classmates)

General instructions for all role players include:

Participate in/ acknowledge information provided

The other participants will be provided with a general script for each role to be played.

Date- 24-04-2022

Time-10:00 am

Duration- 10 to 15 min

Agenda- Obtain support for risk management

Attendees- Owner and food truck operator

Place- zoom application

David- good morning.

Tom- good morning, sir

David- We have to take some risk management processes for the coffee bagsand the action plan we have to implement in all types of food.

Tom- okay sir we all support an organization.

David- thank you for the support with you all we do it as soon as possible

Tom- okay sir,

David- if you have some questions, you can ask me. And any solution of the problems we can do it.

Tom- okay sir.

David- thank you, have a good day.

RISK MANAGEMENT MEETING with Stakeholders

Roleplay Observation Checklist

Name of student being assessed (Chair):
Location of meeting:
Name of Assessor: Roleplay as David- business owner
Other roles played:		Tom
Assessors are to write “S” or “NYS” for each line item (row). If the student gets the item correct on the first attempt, the second and third attempt columns do not have to be completed. If a student gets the item correct on the second attempt, there will be a “NYS” on the first attempt, a “S” on the second attempt and the third attempt will be left blank. Students are allowed a total of three attempts. *Note that to obtain a satisfactory outcome for this assessment activity, students must achieve a satisfactory outcome for every line item and each sub point.*
Date:
Did the Student:			Attempt 1	Attempt 2	Attempt 3
A)	Discuss the risk management processes and outline your Risk Assessment & proposed Action Plan		Identify the risk	analysis	Monitor the risk
B)	Use listening and questioning to elicit the views of other and to clarify understanding.		Active listening	informational	Appreciative listening
C)	Consult stakeholders, and request input into the risks identified and if that needs to be amended (invite stakeholders to assist in the identification of risks.		Shareholders	customers	suppliers
D)	Use digital technology to access information, to assist in communication		radio	television	Internet
E)	Obtain support for risk management activities proposed in the Action Plan		Continuously monitor risks	Identify potential risks	Assign ownership

Outcome for Task: □ Satisfactory OR □ Not yet satisfactory
Assessors Comments (Assessors must insert a comment to explain any instance where a student does not achieve a satisfactory outcome for a specific item).

Assessors Signature:		Date:

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Activity 4

Implement Risk Action Plan (Email)

Your assessor will provide an email address to you, so you can submit this assessment activity.

For this task, you are required to communicate risk processes to relevant parties, by implementing the revised Action Plan which includes the additional activity requested by David, the business owner.

Write an email to relevant staff, advising them of the following:

Implementation of the risk Action Plan
Outline how the risk management documentation will be stored in accordance with the organisational policy & Procedure. Access Handout – Coffee Bags Café Risk Management Policy & Procedure (Name the location in which you have appropriately stored the risk management documents)
Attach a copy of the final version of the Action Plan

You must send your email your, to the email address your assessor nominates and print a copy of the email and attachment and also submit in hard copy.

***insert a copy of your email here***

To:Dear coffee bag’s café staff

Date: 24-04-2022

Subject: the final version of the action plan

Sir.

The action plan in which we include the additional activity agreed upon or in the implementation of the action plan will be announced in this soon. And the all-risk management documentation is stored in the coffee bag’s café in a drive or all staff use, if you have some queries inform me.

Thank you

****END OF ASSESSMENT TASK 2****

What do I need to hand in for this task?	Have I completed this?
Activity 1: Completed Six (6) Questions	o
Activity 2: Risk Assessment Report	o
Activity 4: Email to Staff	o

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Assessment Task Cover Sheet – Assessment Task 3

Student: Please fill out your details and date of submission and complete the declaration. Keep a copy of your submission.

Student Name:
Student ID:
Date of submission:
Qualification:	Diploma of Leadership and Management
Unit	BSBOPS504 Manage Business Risk

Student declaration

I <Insert your name>__________________________________________declare that this is my own work and:

□ None of this work has been completed by any other person.

□ I have not cheated or plagiarised the work or colluded with any other student/s.

□ I have correctly referenced all resources and reference texts throughout these assessment tasks.

□ I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.

Student Signature:___________________________________________________________________________________________

Assessor to complete
Assessment requirements	Satisfactory/ Not satisfactory	Attempt (pls circle)
All four (4) questions completed		1 2 3
Overall Outcome for Assessment Task 3:

ASSESSOR FEEDBACK – Detail any gaps identified and any reassessment requirements

(if more space is required, continue on reverse of this page)

____________________________________________________________________________________________________________

Assessor Signature: ………………………………………………………………………………Date: ………………./…………………/…………….

Assessor Name: ______________________________________________________________________________________________

*Authenticity Check*
Student Name:
Student ID:
Unit of Competency:
*Assessor Use Only*
I confirm that I have checked this completed student assessment item and confirm (Assessor must tick one of the following): ¨ I have checked the authenticity of this work and am unable to detect any form of plagiarism, collusion or cheating and believe the contents of the submission is the students own work. ¨ I have checked the authenticity of this work and have identified potential instances of plagiarism, collusion or cheating. A detailed file note is attached to this completed assessment item, detailing the issues of concern, which will be submitted to the Director of Studies for further investigations and action. The student has been marked Not Yet Satisfactory in this assessment.
Assess or Signature:		Date checked:

Assessment Task 3: Case Study/ Monitoring Risk

Task summary:

You are required to answer all four (4) questions correctly in this task.

You will have thirty (30) minutes to complete this assessment

Resources and equipment required to complete this assessment

Student Leaner Guide for this Unit
Computer
Access to the Internet

Note: Clinton Institute provides students with access to a computer and internet

When and where do I complete this task?

This task is to be completed in the classroom. Your assessor will advise on the date and time of the assessment.

What do I need to submit and do?

What you need to do:	What evidence is required:
Answer all four (4) questions.	You will need to submit your answers to all four (4) questions.

Decision Making Rules

You must achieve a satisfactory result for every question and component to achieve a satisfactory result for this assessment activity.

What happens if I get something wrong?

If your assessor sees that you have not completed all parts of this task satisfactorily, the details of resubmission will be advised by your Assessor in writing and discussed with you directly.

Instructions

This is an open book assessment – you can use your learning materials as reference.
You need to answer all four (4) questions correctly
You must answer the questions by writing in the space provided and/ or you may complete using softcopy tasks or templates electronically when provided.
If you need more space, you can use extra paper. Make sure you write on each extra piece of paper your name and the question number/s you are answering.

Assessor will tick either □ Satisfactory OR □ Not yet satisfactory for each question and sub-questions.

Assessment Task 3: Case Study/ Monitoring Risk

Case Study – Background Information

You are the Risk Manager for a licensed restaurant chain “Food Star” and recently implemented an Action Plan after conducting a Risk Assessment on the businesses operation in each location.

Everything appears to be going well, except in one (1) location “Riverside”. You have noticed on review, that the only location that has not completed the required Action Plan and uploaded supporting documents is “Riverside”.

You visit Riverside to monitor and evaluate the Action Plan and risk management processes.

On arrival you meet with the location Manager (Karen), to seek answers as to why the Action Plan documentation had not been uploaded as required and feedback on the Action Plan and risk management processes.

Karen informs you that she had intention to complete the Action Plan, and had started the process when she was interrupted and hasn’t found the time to revisit it.

On investigate you discover that she had completed five (5) of the required actions, but failed to upload supporting documents and complete the action sign-off for each action. You assist she to complete the upload and sign –off, but there are two (2) outstanding actions remaining.

Karen also told you that she believes that having to complete the Action Plan it is a waste of time and that she is far too busy to have the luxury to indulge in such activities.

Remaining actions on the Riverside Action Plan, are as followed:

Riverside Action Plan

Identified Risk

Action to be Taken

Responsibility

Timeframe

Completed

(Sign – off)

All required staff may not hold an RSA qualification

Conduct staff audit

· identify any staff without a current RSA

· Identify staff with an RSA which is 3 years or older

· Staff without RSA must obtain and shifts on hold until obtained

· Staff with RSA 3 years or older to undertake online refresher course immediately.

Location Manager: Karen

1 week

(Overdue)

All required staff may not hold a Food Handlers Certificate

Conduct staff audit

· identify any staff without a food handlers Certificate

· Staff without a Food Handlers Certificate must obtain and shifts on hold until obtained

Location Manager: Karen

1 week

(Overdue)

You suspect Karen’s animated response to the remaining two (2) action items, may be the result of prior knowledge that someone or some staff members have knowingly not complied with this requirement, and suspect Karen is trying to hide it by making excuses to not conduct the required audit.

Answer the following Case Study Questions-

Question 1

Outline what you should do as Risk Manager in this circumstance

During this situation as the risk manager of the organization. I have to conduct the staff meeting

and provide the training. This is the main thing to do and for this have to convince Karen to do the

audit of the work and the staff member& working procedures. This will help the company to

identify the issue in the organization (Iansiti, et al., 2020).

□Satisfactory OR□Not yet satisfactory

Question 2 s

On completion of the staff audit, what two (2) things should you do to maintain the required documentation

The details of the action plan and risk register of the organization two are the maindocuments that are required. During the staff auditing with the help of this, they will getbetter deliveries.

□Satisfactory OR□Not yet satisfactory

Risk measurement and the working policy procedures of the organization. This willdescribe the company& internal and external changes.

□Satisfactory OR□Not yet satisfactory

Overall Outcome for Question 2: □ Satisfactory OR □ Not yet satisfactory

Question 3

In the event it is discovered that a number of staff did not in fact hold an RSA and serving alcohol, is the company in breach of legislation and if so, which legislation has been breached?

According to this event, the company has the right to breach the legislation and it would be the

Liquor Act 2010. Due to this legislation, the company member and the staff will have no

permission to drink and serve the alcohol during the business event.

Question 4

Outline what action you would recommend, to avoid this happening again in the future

The training would be provided to the Karen and explain to them the importance of this training in the organization. This will help the organization handle the risk management and impose the consequence on the organization. This will also, provide the advice to handle these things in the future. It will help the company to manage and correctly perform the activity(Choi, et al., 2016).

****END OF ASSESSMENT TASK 3 ****

What do I need to hand in for this task?	Have I completed this?
All four (4) questions answered correctly	o

References

Armstrong, T. (2012). Their Strengths. Educational Leadership, 691, 692.

Choi, T. M., Chan, H. K., & Yue, X. (2016). Recent development in big data analytics for businessoperations and risk management. IEEE transactions on cybernetics, 47(1), 81-92.

Cooperrrider, D. L. (2012). The concentration effect of strengths. Organizational Dynamics, 41(2), 106.

Guo, L. (2015). Implementation of a risk management plan in a hospital operatingroom. International Journal of Nursing Sciences, 2(4), 348-354.

Iansiti, M., & Lakhani, K. R. (2020). Competing in the age of AI: strategy and leadership whenalgorithms and networks run the world. Harvard Business Press.

Leoni, E., Dallolio, L., Stagni, F., Sanna, T., D'Alessandro, G., & Piana, G. (2015). Impact of a riskmanagement plan on Legionella contamination of dental unit water. International journal environmental research and public health, 12(3), 2344-2358.

Lin, J. S., Evans, C. V., Johnson, E., Redmond, N., Coppola, E. L., & Smith, N. (2018). Nontraditional risk factors in cardiovascular disease risk assessment: updated evidence report and systematic review for the US Preventive Services Task Force. Jama, 320(3), 281-297.

Nordberg, G. F., Bernard, A., Diamond, G. L., Duffus, J. H., Illing, P., Nordberg, M., … & Skerfving, S. (2018). Risk assessment of effects of cadmium on human health (IUPAC Technical Report). Pure and Applied Chemistry, 90(4), 755-808.

Rasha’s Originals: Beauty with care

Table of Contents

Introduction. 3

Competitors. 3

Marketing step. 3

Marketing dealings. 5

Marketing strategies. 6

Introduction

Rahas originals is an organization that is developed and established with the aspiration to become a premiers skincare brand in the world. The co-founder of this organization is Mrs. Shanan Singh and this first is established in Hyderabad and Telangana. RO organization products are manufactured the good with the vegan and the plant-based. They provide and produce the goods which contain herbal and vegan products. The best features for this RO organization are handcrafted products and their ingredients specialty. Shanan Singh introduces her products to the market with the help of E-commerce services. They also, introduce their goods and the products, in the beauty parlors and the salon. During the marketing policy and the current situation of the organization, they have to do the development of the E-commerce platforms. According to the current situation of the organization, its estimated turnover is over 2,000 core. The specialty of the RO organization products should be affordable and this is their duty to produce the good quality the products.

Competitors

The competition level in the market is getting high and due to this, they have been facing the heat between the competitors. There are the competitors in the market which stand against the RO organization and those are Tvam, Kama Ayurveda, Juicy Chemistry, and Bare necessities (Bhatt, & Sankhla, 2017). This organization trying its best to give better opportunities in the market and for this, they have to provide a better level of the services in the market to make sure handle the better things. There is competition in the market and to handle the issue related to this competition in the market they will do the services. This is the reason they are providing the e-commerce service to their clients. This will help the organization to get better and more innovative deliveries. Therefore they want to produce and sell their products online with the e-commerce platform. This will help the company to expand its business in the market and for that, they have to introduce a better level of the working policy in the organization (Bhatt, & Sankhla, 2017).

Marketing step

The marketing level and the industry’s level of production are increasing day by day. Therefore the level of the competition is also, increasing and for that, they have to make sure to handle the things in a better condition. They have to make sure to provide better services in the organization. The policy of the marketing strategies is to increase the level of the product in the market. E-commerce is the platform that will produce and supply goods with the help of an online shopping store and apps.

E-commerce platforms and business even the industries have their policy and rules. They have to make sure to follow the rules and the regulations in the organization. During the time of the production of the goods and the materials in the market. RO organization has to do the tie-up with the online store and the beauty companies also, the supplements company. According to the co-founder of this company Shanan know about the e-commerce industry. Based on the marketing policy and the other details mentioned in the organization this has been very clear that there is a wide range of the scope available in the e-commerce industry. She also, the planning and training procedures to fulfill the need of their clients and match their needs. This is the better option in the marketing policy (Park, et al., 2019).

There are various types of clients available in the market and there is the various choice and demand that appears in the market. As the products are delivered and the brand manufactured they have to make sure to meet their client’s needs. The benefits of using the E-commerce platforms are they will be using the less time and consume less time. This is the main reason they choose the E-commerce platform and service to provide the better and the innovative services (Slootweg, 2018).

Seeling with the help of the beauty parlors and communicating with their owners. Rahas organization is famous for its business and beauty products deliveries. Therefore if they communicate with the owners of the parlors and ask them to promote their goods in the local market. All the dealing will depend upon the market policies as they have to communicate with them. Shanan knows the importance of the marketing policy and this will describe the company’s development. They have to make sure to deal with them and for that, they have to use these types of techniques (Ottman, 2017).

They have to do commission policy and for that, they have to communicate with the owners of the parlors and with the help with this. They will communicate with them and do the marketing of their products in the market. This is an important thing to do and the reason behind this is that they have to deal with them for better results. There are consumers who most of the time use herbal products and because of this, they will become the regular customers of the organization. Also, they want to deliver their products to some customers who want to use the herbal products in the beauty. They have to extend the image of their product in the market and for that, they have to make sure to handle things in a better manner. There are the people who demand 20 to 40 % of the commission. This will describe the changes in the situation and for that, they want to make sure to handle the things (Ganesan, 2016).

There is the third option is also, available in the marketing for the Rahas Organization. Rahas as an organization wants to do a better level of marketing. They also, want to increase the level of marketing in society and for that, they do the promotion. Advertising and promoting the organization’s products in the market will help the company to expand its business in society. The third option in marketing is to depend on and describe the company’s importance. The reason behind this is that they want to do their products deliveries and selling on both the online and the selling to the owners of the parlors. This will help the company to sell its products on the double power and it is an opportunity for the organization to expand its level. They want to do their company production on both levels.

This is an option that provides the organization with a better and more helpful option for increasing the production level of the company. Also, they will be able to do more production of their herbal products in the market. Therefore they have to face some kind of issue while producing the products in the market. They have to handle both the marketing dealings from the E-commerce platforms and the other hand (Ganesan, 2016).

Marketing dealings

The marketing dealings on the local level. Due to this, they have to set the different levels of the pricing of their products and the reason behind this. According to the data and their analysis, most of the people in today’s time will use the online shopping store and their apps for the shopping and this is because this will help them sot save time. Also, this will consume less amount of time and do fast deliveries. Therefore if they went to buy the products from the local and the general level of the parlors. Then the price demand and they have to set the extra level of the margin in the products. The main reason for setting the extra level of the margin in their products including the pricing of the products is because there is a system that is run and famous in the environment of the local market (Harnvanich, et al., 2020).

Most of the local people will do the barging in the market to buy the products at low prices. This is an issue that is created and built in the field of the local market and also, may cause a huge level of losses. As they want to produce and increase their product’s sales in the market and due to this they have to deal with the retailers, and shop owners. This is the main reason they have to deal with the retailer and the owners of the parlors to do the marketing of their products in the market. During the time of the production and selling also, promoting the herbal products of the Rahas Organization (Harnvanich, et al., 2020).

Marketing strategies

Local market

They have to negotiate with the local retailers to sell their goods. There is a situation in the local market in which most of the time they have to make sure to handle the marketing level. Rahas Organization management team has to study the market before investing in the organization and making the policy also, dealings in the organization. They have to examine the working policy and the procedures in the local market and based on this they have to make a marketing plan. The importance of this plan development in the organization is that because of this they have to make a better level of plan with full protection. This plan will help and guide the other members of the organization and also, the management team on how to negotiate with the local retailers. The second option is also, available for the organization in the market for developing the marketing plan (Ypanto, 2022).

Rahas organization management team has to find out a local person in the market that knows the information and the systems dealings strategies. Due to this, they will get the information about the internal markets and with the help of this, the company will be able to spread their products and expand the business in the local market. Marketing help the company to get a better level of profit and expand the organization’s products in the market. This will also, help the organization build its company base. This has been very clear a strong base will help the company to earn more amount of profit and the clients will remain the permanent customers of the organization.

E-commerce

Therefore the online store and the dealings are not similar to the local market dealings. They have to follow and handle this online store issue and understand their marketing policy. This has been very clear that on the online store and the shopping platform they have to provide the high wages of discount coupons or the offers. The working system in both the stages of the organization and the market does not match each other. This is the reason the Rahas organization has to make the two types of marketing plans. These two plans have different types of policies and rules. Therefore they have to follow both the plan in thee different manner according to their requirements. Importance of the plan development in both the sectors of the organization for the production of their products. The main motive of the organization is to expand its business on platforms such as E-commerce and online store.

The organization has to examine the feedback and the service of the company. On the online store to attract the people and the clients towards their products. They have to do the messages, emails, and text messages. They also, have to explain the importance of their products and the ingredients. Rahas organization is known as the company that produces and manufactures herbal products. then they have to do the advertisement of their herbal products and also, explain the materials, the resources which are used in the development of the goods. This is the method that will help the organization to do their product marketing on the online platform. This will also, help the organization to increase the number of the production and the development of the organization. The benefit of the online store is that this will help the company to understand their working services with the help of the feedback from their customers. This is a benefit and the importance the company will be able to use in the organization (Ip, 2017).

Production

During the starting period of the company when the company is just launching its products in the market. The co-founder of the organization will manufacture the goods in the starting period they do the production of their products in their house. After that, they will take a place on the rent which is related to the industries premises. According to the details and the description that is mentioned for the company manufacturing of the goods and the materials in the organization. They also, have to specify the details and the types of equipment that they will use while manufacturing this. The reason behind this will explain the importance of the goods. The details of the goods and the materials, also, including the other details will explain the quality of the products in the market (Wu, et al., 2020).

The cost of the manufacturing of the goods and the materials, also the charges of the light bills. Therefore the cost of the labor and the company expenses and the charges which the company pays for their development. The details of the employees and the cost will be paid for them to their wages will also, explain the company details. All are the charges and the expense which is the company pay for the production. There are various types of departments available in the organization and those departments have to handle their job and work perfectly.

The management team and the marketing team of the organization have to handle the situation. Also, they have to calculate the price and the cost of their company products. Based on the calculation the company will be able to do a better level of production and settlement in the locals and online store. According to the case study the Rahas organization produces herbal products related to beauty and skincare. This organization is paying the amount of the 10,000 wages to their labor and this will be coats of the full-time laborers in this company (Aldin, 2020). Therefore they have to pay the fixed and the other cost of the materials and the rescues. Also, the organization has to pay the charges for the types of equipment and the machinery bills. All these expenses and the charges of the company will include in the cost of the prices of the product (Aldin, 2020).

Conclusion

According to the report and the case study, the details of the Rahas organization are explained. The co-founder of this organization is Mrs. Shanan Singh and this first is established in Hyderabad and Telangana. Also, this organization wants to expand its business in the market. RO organization products are manufactured the good with the vegan and the plant-based. This is the reason the company will be dealing with both the online and the local marketing platforms. This report will describe the marketing strategies of the Rahas organization.

References

Aldin, K. (2020). THE IMPACT OF SOCIAL MEDIA ON CONSUMERS’HEALTH BEHAVIOR TOWARDS CHOOSING HERBAL COSMETICS. Journal of Critical Reviews, 7(9).

Bhatt, K., & Sankhla, P. (2017). A study on consumer buying behavior towards cosmetic products. International Journal of Engineering Technology Science and Research, 4(12), 1244-1249.

Ganesan, P., & Choi, D. K. (2016). Current application of phytocompound-based nanocosmeceuticals for beauty and skin therapy. International journal of nanomedicine, 11, 1987.

Harnvanich, E. A., Wanichwecharungruang, S., Chandrachai, A., & Asawanonda, P. (2020). Market Potential Evaluation for Local Herbal Extracts Used in Skincare Through the New Product Development Process. PSAKU International Journal of Interdisciplinary Research, 9(2).

Ip, P. T. T. (2017). Desiring singlehood? Rural migrant women and affective labour in the Shanghai beauty parlour industry. Inter-Asia Cultural Studies, 18(4), 558-580.

Ottman, J. A. (2017). The new rules of green marketing: Strategies, tools, and inspiration for sustainable branding. Routledge.

Park, J. Y., Lee, M. S., Park, J. Y., & Lee, M. S. (2019). Influence of beauty care on well-being-oriented behaviors and well-aging behaviors in adult men. Asian journal of beauty and cosmetology, 17(1), 93-106.

Slootweg, E., & Rowson, B. (2018). My generation: A review of marketing strategies on different age groups. Research in Hospitality Management, 8(2), 85-92.

Wu, C. H., Yan, Z., Tsai, S. B., Wang, W., Cao, B., & Li, X. (2020). An empirical study on sales performance effect and pricing strategy for E-commerce: from the perspective of mobile information. Mobile Information Systems, 2020.

Ypanto, L. A. (2022). Students’ Competencies in Beauty-Nail Care and the Availability of Materials, Tools, and Equipment: Basis for Entrepreneurial Management Plan. Journal of Positive School Psychology, 6(3), 5959-5972.

MEM30012A – Apply mathematical techniques in a manufacturing engineering or related environment

Instructions to Learner

Assessment instructions

Overview

Prior to commencing the assessments, your trainer/assessor will explain each assessment task and the terms and conditions relating to the submission of your assessment task. Please consult with your trainer/assessor if you are unsure of any questions. It is important that you understand and adhere to the terms and conditions, and address fully each assessment task. If any assessment task is not fully addressed, then your assessment task will be returned to you for resubmission. Your trainer/assessor will remain available to support you throughout the assessment process.

Written work

Assessment tasks are used to measure your understanding and underpinning skills and knowledge of the overall unit of competency. When undertaking any written assessment tasks, please ensure that you address the following criteria:

Address each question including any sub-points
Demonstrate that you have researched the topic thoroughly
Cover the topic in a logical, structured manner
Your assessment tasks are well presented, well referenced and word processed
Your assessment tasks include your full legal name on each and every page.

Active participation

It is a condition of enrolment that you actively participate in your studies. Active participation is completing all the assessment tasks on time.

Plagiarism

Plagiarism is taking and using someone else’s thoughts, writings or inventions and representing them as your own. Plagiarism is a serious act and may result in a learner’s exclusion from a course. When you have any doubts about including the work of other authors in your assessment, please consult your trainer/assessor. The following list outlines some of the activities for which a learner can be accused of plagiarism:

Presenting any work by another individual as one’s own unintentionally
Handing in assessments markedly similar to or copied from another learner
Presenting the work of another individual or group as their own work
Handing in assessments without the adequate acknowledgement of sources used, including assessments taken totally or in part from the internet.

If it is identified that you have plagiarised within your assessment, then a meeting will be organised to discuss this with you, and further action may be taken accordingly.

Collusion

Collusion is the presentation by a learner of an assignment as their own that is, in fact, the result in whole or in part of unauthorised collaboration with another person or persons. Collusion involves the cooperation of two or more learners in plagiarism or other forms of academic misconduct and, as such, both parties are subject to disciplinary action. Collusion or copying from other learners is not permitted and will result in a “0” grade and NYC.

Assessments must be typed using document software such as (or similar to) MS Office. Handwritten assessments will not be accepted (unless, prior written confirmation is provided by the trainer/assessor to confirm).

Competency outcome

There are two outcomes of assessments: S = Satisfactory and NS = Not Satisfactory (requires more training and experience).

Once the learner has satisfactorily completed all the tasks for this module the learner will be awarded “Competent” (C) or “Not yet Competent” (NYC) for the relevant unit of competency.

If you are deemed “Not Yet Competent” you will be provided with feedback from your assessor and will be given another chance to resubmit your assessment task(s). If you are still deemed as “Not Yet Competent” you will be required to re-enrol in the unit of competency.

Additional evidence

If we, at our sole discretion, determine that we require additional or alternative information/evidence in order to determine competency, you must provide us with such information/evidence, subject to privacy and confidentiality issues. We retain this right at any time, including after submission of your assessments.

Confidentiality

We will treat anything, including information about your job, workplace, employer, with strict confidence, in accordance with the law. However, you are responsible for ensuring that you do not provide us with anything regarding any third party including your employer, colleagues and others, that they do not consent to the disclosure of. While we may ask you to provide information or details about aspects of your employer and workplace, you are responsible for obtaining necessary consents and ensuring that privacy rights and confidentiality obligations are not breached by you in supplying us with such information.

Assessment appeals process

If you feel that you have been unfairly treated during your assessment, and you are not happy with your assessment and/or the outcome as a result of that treatment, you have the right to lodge an appeal. You must first discuss the issue with your trainer/assessor. If you would like to proceed further with the request after discussions with your trainer/assessor, you need to lodge your appeal to the course coordinator, in writing, outlining the reason(s) for the appeal.

Recognised prior learning

Candidates will be able to have their previous experience or expertise recognised on request.

Special needs

Candidates with special needs should notify their trainer/assessor to request any required adjustments as soon as possible. This will enable the trainer/assessor to address the identified needs immediately.

Candidate Details

Assessment – MEM30032A – Produce basic engineering drawings

Please complete the following activities and hand in to your trainer/assessor for marking. This forms part of your assessment for MEM30012A – Apply mathematical techniques in a manufacturing engineering or related environment

Name: _____________________________________________________________

Email: _____________________________________________________________

Declaration

I declare that no part of this assessment has been copied from another person’s work with the exception of where I have listed or referenced documents or work and that no part of this assessment has been written for me by another person. I also understand the assessment instructions and requirements and consent to being assessed.

Signed: ____________________________________________________________

Date: ____________________________________________________________

If activities have been completed as part of a small group or in pairs, details of the learners involved should be provided below:

This activity workbook has been completed by the following persons and we acknowledge that it was a fair team effort where everyone contributed equally to the work completed. We declare that no part of this assessment has been copied from another person’s work with the exception of where we have listed or referenced documents or work and that no part of this assessment has been written for us by another person.

Learner 1: ____________________________________________________________

Signed: ____________________________________________________________

Learner 2: ____________________________________________________________

Signed: ____________________________________________________________

Learner 3: ____________________________________________________________

Signed: ____________________________________________________________

Question Assessment:

Q-1

Fill the below mentioned table. Write units and M L T form of the given quantity.

Quantity	Base unit	Units	MLT
mass	Kg	Kilograms	[M]
length	M	Meter	[L]
time	S	Second	[T]
velocity	M/s	Meter per second	[L T-1]
acceleration	M/s²	Meter per second squares	[L T-2]
area	A²	Area Square	[L²]
volume	A³	Area cube	[L³]
force	N	Newton	[M L T^-2]
power	W	Watt	[M L2 T-3]
work	J	Joule	[M L2 T-2]
pressure	Pascal	Pascal	[M L^-1 T^-2]
current	i	Ampere	I
resistance	Ω	Ohm	ML²T⁻³I⁻².
potential difference	V	Volt	[M¹ L² T^-3 I^-1].

A-1

Q-2

A number that can be written in the form of p/q is called

A-2

This is known as the Rational Number

Q-3

The product of two rational numbers is

A-3

It always comes out to be a Rational Number

Q-4

Write 5630 in Scientific Notation.

A-4

The 5630 in scientific notation is written in the appropriate number as 5.63 × 10³.

Q-5

Write 0.00725 in Scientific Notation.

A-5

This would be written in the appropriate like 7.25 × 10-3.

Q-6

Write 5.75 × 10⁴ in engineering notation.

A-6

This would be written in the appropriate manner of 57.5*10³

Q-7

Use approximation and estimation methods to solve:

A-7

Q-8

Use the correct order of the algebraic expression and calculate the value of x:

x = 1800 ÷ [10{(12−6) +(24−12)}]

A-8

_{1620 is the value of x}

Q-9

Convert angles from degree to radian and radian to degree.

a) 45 degrees

b) 36 degrees

c) 88 degrees

d) 1.73 radians

e) 2.33 radians

A-9

a) π/4 rad

b) π/5 rad

c) 22π/45 rad

d) 99.129 degrees

e) 133.509 degrees

Q-10

A fence is built around the perimeter of a field. What is the total length of the fence and if Milan want to color the whole ground, how much area that he will need to paint?

A-10

Permitter of field = 2(l+b) =

2(5+10) = 30 m

Area of field= l*b

5*10= 50 m

Q-11

What is the perimeter of this shape?

A-11

Perimeter of this shape is = 8+15+20+10+12+5= 70m

Q-12

Calculate the area of the trapezium:

A-12

_{The area of the Trapezium is 35 cm}

Q-13

Find the area and volume of this square-based pyramid:

A-13

After applying the formula, we have to find out the height i.e., h = 5.45 cm

The volume comes out to be 45.41

Area = A≈84.96

Q-14

Calculate the volume and total surface area of the cone (to 1 decimal place).

A-14

Volume = (1/3) πr²h = 37.68 cm³

Total Surface area = πr(r+l)= 66 cm²

Q-15

Plot the point with cylindrical coordinates (4,,−2) and express its location in rectangular coordinates.

A-15

Q-16

Find the height of the glacier.

A-16

Height of Glacier is 14.14

Q-17

Find the slope of the line connecting two dots and angle with the horizontal axis.

A-17

m= (8-2)/(11-3)= 6/8= ¾= 0.75

Q-18

In triangle ABC, B = 21°, C = 46° and AB = 9cm. Solve this triangle using Sine Rule.

A-18

A= 11.517cm

B= 4.484cm.

Q-19

In triangle ABC, B = 60°, C = 60° and AB = 10 cm. Solve this triangle using sine rule.

A-19

So, AC = 20.78 and A= 74 degrees and BC= 20

Q-20

Solve the triangle ABC given C = 40°, b = 23cm and a = 19cm.

A-20

A≈140.45cm²

Q-21

A-21

X= √1418.143

Q-22

Draw a line passing through (3,3) and (6,12), Find the slope of the line.

A-22

The slope of the line is (m)= 3

Q-23

Find the solution of the equation x + 3y = 20, and 3x – 6y = 30 using graph.

A-23

X= 14 and y= 2

So,

(14,2)

Q-24

Find the equation of the line whose slope is 3 and passing through (1,2).

A-24

C= -1 and whereas

Y= 3x+(-1)

Y-3x+1= 0

Q-25

Solve the linear equation algebraically and graphically:

4x – 5y = 22, x + 2y = 12

Find the length and midpoint of these lines in the between [0,4]

A-25

X= 8 and y= 2

(8,2)

Q-26

Solve the equation and get the intersection points of the given curves.

y = x + 1, y = x² – 1.

A-26

The point of intersection is (2,3) and (1,2).

Q-27

y = -x² + 4 and y = c, If the system above has exactly one solution, what is the value of c?

A-27

C= -x²+4=

At x= 0

C= 4

At x= 1

C=3

At x=2

C= -4+4= 0

And so on.

Q-28

Solve the given equation simultaneously.

y = x + 3, y = x2 + 3x.

A-28

At x= ( -3 ) and also y = 0

At x= ( 1 ) and also y = 4

This would become (-3,0) and (1,4).

Q-29

Football: Age of Professional Players How old are professional football players? The 11th Edition of The Pro Football Encyclopaedia gave the following

information. Random sample of pro football player ages in years:

24 23 25 23 30 29 28 26 33 29

24 37 25 23 22 27 28 25 31 29

25 22 31 29 22 28 27 26 23 21

25 21 25 24 22 26 25 32 26 29

Compute the mean, median, and mode of the ages.

A-29

The mean is 26.25, the Median is 25.5 and also Mode is 25.

Q-30

Big Blossom Greenhouse was commissioned to develop an extra large rose for the

Rose Bowl Parade. A random sample of blossoms from Hybrid A bushes yielded

the following diameters (in inches) for mature peak blooms.

2 3 3 8 10 10

Find the sample variance and standard deviation

A-30

The sample variance is 14.

The standard deviation is 3.74

Q-31

Suppose two pizza restaurants advertise a 20-minute average delivery time. We’re starving and both look equally good! However, we know the mean does not tell the entire story!

Let’s assess their standard deviations to choose the restaurant. Imagine we obtain their delivery time data. One restaurant has a SD of 10 minutes while the other has a value of 5. How does this affect deliveries? We can wait upto 30 mins for the food then what will be the probability of getting food after 30 mins.

A-31

Variance is 201

The standard deviation is 14.177

Question assessment checklist – for assessor

This should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.

Marking checklist				Performance Criteria
1.		Yes No (Please circle)
Comments
Assessor’s comments here:
The learner’s performance was:	Not yet satisfactory		Satisfactory

Competency record to be completed by assessor

This should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the overall unit. Indicate in the table below if the learner is deemed competent or not yet competent for the unit or if reassessment is required.

Learner’s name
Assessor’s name
Unit of Competence (Code and Title)
Date
Has the learner completed all required assessments to a satisfactory standard?				Yes No (Please circle)
Has sufficient evidence and information been provided by the learner to prove their competency across the entire unit?				Yes No (Please circle)

Learner is deemed:	Not yet competent		Competent
If not yet competent, date for re-assessment:
Comments from trainer/assessor:
Assessor Signature:		Date:

SITXFIN003 Manage finances within a budget Worksheets

Table of Contents

Section 1

Question 1

Definition – A budget is a financial plan that determine what are the estimated expenses and revenue incurred in the financial year, and the profitability of business can also be determined.

Purpose – A budget helps to achieve the goals of the business and it is prepared prior to assist in the business planning process, and it allow the organization to allocate funds so that underutilization and overutilization can be avoided (Bösch, et al., 2018).

Question 2

Budget can be used to determine how business funds will be divided among different projects and departments.

Question 3

Fixed budget is prepared at the starting of the budget period, and the figures in the fixed budget will be remain same no matter what are the figures of the organization revenue and expenses.

Flexible budget allows adjustments that are based on the changing conditions, and the figures of the flexible budget change according to the different scenarios(Bösch, et al., 2018).

Question 4

A cash flow budget determined the cash inflow and cash outflow in operating activities, investing activities as well as financial activities. It allows to determine how much cash or funds are available during any given period.

Question 5

Profit and Loss budget is known as the revenue or income budget and anticipated the profit and loss of the given period of time, and it indicates the forecasted revenue and forecasted expenses.

Question 6

Financial Viability – It simply means that the business has generated enough income so that they can clear their all dues and make a good amount of profit.

Profitability – It simply means that the business have that ability to cover all the costs by generating revenue from assets.

Liquidity –It refers to availability of assets that are converted into cash, and pay the amount for purchase of goods.

Question 7

Budget cycle is the process which mainly starts with the preparation of budget, and it will end when all the transactions completed in the budget period, also the allocation of resources is one of the parts of the budget cycle (Rhanoui, et al., 2019).

Question 8

If the budget priorities are changed, then the communication must be done effectively so that changes will be made in the budget. Priorities of the organization will be determined by the departmental goals and ensure that business owners as well as stakeholders will be informed regarding the departmental goals and priorities.

Question 9

Yes, it is true that the budget allow only limited amount of funds and wages, and ensure that consult with the personnel that are relevant for these decisions, and budget help the business to achieve the objectives which are determined, and it is important to communicate the wages to all the staff members so that they must be assure that what is the cost of their work.

Question 10

Two ways to promote awareness are such as conduct meetings, and share the budget to all the staff members and departmental managers by email so that they all will be informed about it.

Question 11

Promoting the importance of budget helps to identify what is the budget allocated of each department, and it states that all employees must ensure that there will be optimum utilization of resources, and no one is wasting the resources in the organization, so that cost will not exceed(Rhanoui, et al., 2019).

Question 12

It is important to record resource allocation because it makes sure that performance will be tracked, manage costs and cash flow, and most importantly identify and rectify deviations as well. Efficiency and productivity will be analyzed of all the staff members in the organization.

Question 13

Four records to show the resource allocation are such as –

First record is profit and loss statement
Payroll documentation
Purchasing documentation
And the last one is balance sheet.

Section 2

Question 1

Compare actual figures with the budgeted figures because it will analyze that the budget is going over or under, and identify whether it will be underutilization or overutilization of resources. Also, it will discover that the budgets is realistic or not.

Question 2

Check every month to determine that the actual income and budget is going according to the projected budget or not. Checking in every month is essential because it will identify where the areas of improvement can be made so that actual expenses will go as per the projected expenses.

Question 3

Six types of financial records are such as bank deposit documentation, cheque books, credit card transaction statements, bank summaries, bank statements.

Question 4

There is an advantage of using the computerized system in preparing the financial records that it is easy and quick process of developing the financial statements and easy to store data, update as well as distribute information.

Question 5

Financial commitments in the business are such as that funds that are used in the business must be allocated properly and share the exact information with all the shareholders, and transparency must be maintained in the organization.

Question 6

Two examples of the financial commitments for the business are such as Taxation payments and wages must be done on time, and there will be no tax evasion in the organization, as well as wages will be done to all the staff members according to their work only.

Question 7

Four basis types of expenses in which the data is recorded in the financial documents are such as

Fixed Expenses – Example is rent paid.
Variable expenses –Example is electricity bills.
Direct expenses – Direct expenses arecost of wages
Indirect expenses – Examples of indirect expense is office expenses.

Question 8

To calculate a budget variance and budget percentage, the formula that is used is –

Budget variance – Actual expenses – projected expenses (Lomas, et al., 2018).
Variance percentage – (Actual expenses – budget expenses) / budget expenses * 100

Question 9

From the above table, it has been determined that public bar meals figures are calculated correctly.

Question 10

It will be favorable
It is Unfavorable situation
It is Unfavorable situation
Favorable

Question 11

Four main reasons are such as targets can be set too high or too low, there can be an unforeseen circumstance incurred in the organization and it leads to affect the budget, another one is changing conditions, and operational factors(Lomas, et al., 2018).

Question 12

Factors that need to consider that whether the variation that has been determine can be investigated further or not can be that there is regularity of variance, reason behind the variance, and the cost of the variance that how it has been affected the organization. Another one is that how it is impacting the organization.

Question 13

Three options that will consider to manage budget deviations effectively that are such as –

Updating actual figures regularly.
Second one is options can be investigated so that variable expenses can be reduced.
Staffing levels can be controlled as well as rosters.
Stock must be conducted on the daily basis.

Question 14

Four types of information from the budget targets are –

Successes – It includes two types of information such as whether the targets are achieved or not by the staff members and another one is staff members able to reach their targets (Oktar, et al., 2020).
Concerns – Second one is whether the targets have been missed or not, and another one is what are the internal as well as external factors that are beyond the control.
Third is making improvements – It includes two types of information such as that how the performance can be improved and what actions can we take to make improvements better? (Oktar, et al., 2020).
Fourth one is setting new goals – It includes that what changes made in the target budget(Oktar, et al., 2020).

Section 3

Question 1

Trends analysis is the method that organizations use to understand the current performance of the business and provide information related to what businesses achieve in the future by their current business practices and operations. This analysis also helps the business by providing ideas related to the things that move the business in the right direction (Fang, 2019).

Question 2

There are two questions that managers ask when assessing the existing resources and cost of the business such as

How can you use the resources of the organization more effectively?
How can you increase the sale and decrease the cost of the business?

Question 3

An organization must discuss the budget outcome with the finance manager because the finance manager is the management and control the financial transaction of the business. The finance manager always tracks the financial position of the business to identify the area that needs improvement (Fang, 2019).

Question 4

There are five examples of approaches are following as –

Conduct the training and development program for the staff members.
Use new software as well as hardware to manage the expenses of the business.
Always create a contingency plan.
Review the current policy and procedures of the organization.
Create the purchasing policy for purchasing the material and resources of the business.

Question 5

There are five examples of approaches to managing and controlling the payroll expenses of the business such as –

a) Identify the number of customers that are anticipated.
b) Pay the minimum cost for overtime.
c) Decide the wages rate for the employees.
d) Hire the staff according to the requirements.
e) Manage the staff wages and salary rate.

Question 6

There is a list of three approaches or possible options to control and improve the management of accounts payable of the business such as

a) Absenteeism
b) Labour turnover
c) Equipment breakdown and malfunctions.

Question 7

There is a list of three methods that organizations use to increase the profit of the business such as –

a) Update the price structure of the business according to the current market condition.
b) Adopt a new promotional activity to promote the business.
c) Update or create new outputs for the business (Hong & Wu, 2019).

Question 8

There is a list of two people that should represent the recommendation to

Financial experts
The General manager of the business.

Question 9

Customer service
a) Benefits – After implementing the changes, staff gets motivated to adopt the changes to provide the best services to the customers.
b) Disadvantages – Sometimes, the staff member does not get comfortable adopting the changes because they are familiar with old procedures.
Staff morale
a) Benefits – After implementing the changes, the morale of team members increases to complete the work on time with more potential (Hong & Wu, 2019).
b) Disadvantages – Sometimes, the company does not develop the changes according to the consent of employees due to this reason the morale of the staff member is decreased.

Question 10

There are some recommendations to improve budget management such as –

a) Use the resources properly without wasting them.
b) Encourage the employees to increase the sale of the business and improve their business performance.
c) Update the business policies and procedures to improve the business operations.

Question 11

Introduction of the problem that the company currently faces.
Impacts of the problem that the company may be facing in the future.
Solution of the problem that the company uses to overcome the impact of the problem.

Section 4

Question 1

There is a list of five examples such as –

a) Sale of the business.
b) Purchases of the organization.
c) Cost related to the marketing and promotions.
d) Annual budget of the business.
e) Income from various other sources.

Question 2

There is a list of five examples such as –

a) Purpose of the report.
b) Title of the report.
c) Date of preparing the report.
d) Receivers
e) Report prepared by.

Question 3

Report that includes a budget helps the company to decide to manage the expenses of the business.
Report that includes information related to the HRM help to manage the hiring process of the business.
Report that includes information related to profit and loss helps to increase the sale and profits of the business (Li, 2015).

Question 4

Managers can see the status of a report by reviewing the audit page of the business or organization. In many companies, stakeholders send the report to the senior managers by their email.

Question 5

Accounting software helps the company by providing information related to the expenses and income of the business. In this way, the company can manage the budget of the business.
Accounting software helps the company by providing a way to prepare the budget on time.
Accounting software helps the company by updating the amount of the budget automatically (Li, 2015).

Task 1

Question 1

Variable direct costs – Tab Commission, and another one is Utilities
Variable indirect costs – Variable indirect costs including advertising, and promotions, and another one is bank charges.
Fixed Indirect costs –Fixed indirect costs are rent charges, license fees and permits.

Question 2

The top four cost categories for which the budget has been allocated to the business in which the funds are allocated high in the budget are such as beverage purchases, food purchases, wages and utilities.

Question 3

Significant funds have been allocated to these cost categories because they are the huge part of the expenses, so that deviations will be less incurred in these categories. If inadequate funds are allocated, then the deviations can be incurred and the business has to prepare the revised budget.

Question 4

Different type of information that will be communicated to the team so that targets and goals can be achieved are such as what is the budget allocated to the team and what all resources including human resources and physical resources are allocated to the team, and ensure that they are aware regarding the policies and procedures of the organization. If the meeting is conducted, they will receive the full information and it helps them to use that information in achieving their targets, also their queries can be solved.

Question 5

Techniques to promote awareness of controlling costs and increasing sales are such as staff training will be conducted, track the performance of employees and involve them in participating in the brainstorming session so that they will be aware about the costs and sales of the organization, and can easily use sales techniques as well as how to communicate with the customers techniques to convince them and increase sales.

Task 2

Question 1

Yes, there were variances in the sales figure, but no need to worry about it because all the figures are positive and variances that incurred are also positive. So, it leads to ensure that the sales budget is going on track only. The results that have been indicated are that actual sales are more than the budget sales, and variances are positive as well as variance percentage are positive (Beredugo, et al., 2019).

Question 2

Expenses such as small equipment replacement as well as printing stationery and training expenses are also considered to be investigated further, and investigation must be done because results outcome can be unfavorable for the business and it leads to increase in overall expenses and wastage of resources. Investigation is required because the projected expenses are less than the actual expenses(Beredugo, et al., 2019).

Question 3

Based on the responses from question 1 and 2, it has been determined that evaluation of budget has been done and net profit as well as gross profit has been increased, and it ensure that total income is more than the total expenses. And the overall result incurred is favorable for the organization.

Question 4

Wages and costs have been allocated the highest funds in the organization and it leads to affect the performance, and wages is considered as an unfavorable for the business and the variance percentage is negative.

Question 5

Outcomes of the report that will be given in the staff meeting are such as total sales has been increased. Comparison between the actual sales and projected sales is done and it has been identified that actual sales have been increased, and the variance percentage is positive and the result is favorable.

References

Beredugo, S. B., Azubike, J. U., & Okon, E. E. (2019). Comparative analysis of zero-based budgeting and incremental budgeting techniques of government performance in Nigeria. International Journal of Research and Innovation in Social Science, 3(6), 238-243.

Bösch, P. M., Becker, F., Becker, H., &Axhausen, K. W. (2018). Cost-based analysis of autonomous mobility services. Transport Policy, 64, 76-91.

Fang, D. (2019). Analysis of Enterprise Budget Management under the Guidance of Strategy. China Water Resources Beifang Investigation, Design and Research Co., Ltd. Tianjin, 300222.

Hong, Y., & Wu, H. (2019). Construction Modern Enterprise Budget Management System.

Li, G. (2015, January). Research of enterprise financial budget management under digital environment. In International Conference on Education, Management, Commerce and Society, Shenyang, CN.

Lomas, J., Claxton, K., Martin, S., & Soares, M. (2018). Resolving the “cost-effective but unaffordable” paradox: estimating the health opportunity costs of nonmarginal budget impacts. Value in Health, 21(3), 266-275.

Oktari, Y., Sari, R. N., & Rasuli, M. (2020). The Effect of Budget Planning, Budget Implementation, the Competency of Human Resources and Understanding of Regulation on Village Financial Budget Absorption with Organizational Commitment as Moderating Variable. International Journal of Economics, Business and Applications, 5(1), 17-32.

Rhanoui, M., Yousfi, S., Mikram, M., &Merizak, H. (2019). Forecasting financial budget time series: ARIMA random walk vs LSTM neural network. IAES International Journal of Artificial Intelligence, 8(4), 317.

Yang, J., Hou, Z., Chen, Z., Ma, Z., Li, S., Wang, Y., … & Cui, P. (2021). Comprehensive analysis of diverse biochemical treatment technologies of fixed-bed coal gasification wastewater from the perspective of different weight dimensions. Separation and Purification Technology, 257, 117889.

SITXFIN003 – Manage finances within a budget

Knowledge Test

Instructions

· This is an open book assessment to be conducted in the classroom under Trainer’s supervision.

· There are 21 knowledge test questions, each with four responses of which there is only one correct response.

· You are to nominate the correct response to each question by circling the appropriate letter ( a, b, c, or d) on this document

· You must answer all questions correctly to achieve competency for this assessment.

· On completion, submit the knowledge test to your assessor.

· Ask your assessor, if you do not understand a question. Your assessor cannot tell you the answer he/she may be able to re-word the question for you.

· Re-assessment: If you do not achieve the required standard, you will be given the opportunity to be re-assessed by our Assessor. Arrangements will be made on an individual basis. If you are deemed to be NS (Not Satisfactory), your assessor will either ask specific questions orally and record them with you using the supplementary evidence sheet or you will be asked to resubmit your responses in full.

· Feedback: Your assessor will provide feedback to students after the completion of the assessment. The assessor will explain the appeals process when required.

Funds are allocated in a business according to its priorities and obligations. What is an area these funds need to be allocated to?

(a) Personal expenses.

(b) Owner’s drawings.

(d) Utility expenses.

Why might management change their priorities during a financial period?

(a) They expect an increase in staff turnover in the industry.

(b) They do not need a particular reason as long as they can justify it.

(d) To avoid paying tax at the end of the financial year.

What must you do before implementing any changes to income and expenditure priorities?

(a) Check that the business can afford to implement the changes.

(b) Document the changes in the budget.

(d) Submit a formal proposal to the owner of the business.

It’s important to consult with and inform staff about resource decisions. Who would you share this financial information with?

(a) All staff as they need to know what is expected of them.

(b) Staff in other outlets so they can support your goals.

(d) Authorised staff.

What is an effective method of promoting awareness of budget targets and controls amongst the staff of an outlet?

(a) Discussing budget controls and targets at team meetings.

(b) Texting regular updates to the staff.

(d) Asking team members to discuss budget goals during meal breaks.

What documents are used to record and track resource allocation?

(a) Profit and loss statements, purchasing documentation and rosters.

(b) Profit and loss statements, balance sheets, purchasing documentation and payroll documentation.

(d) Balance sheets, purchasing documentation, payroll documentation and company procedures.

Why should you check actual income and expenses against a budget?

(a) To check if the POS systems are recording accurate information.

(b) So you can compile a report to the bank on our financial status.

(d) To provide performance information to prospective customers.

What types of financial commitments should you include in budgets to ensure accurate monitoring?

(a) Debts, utilities, food and beverage purchases.

(b) Financial business goals and mission statements.

(d) Income gained from investments and distributed to shareholders.

What is a valid method of investigating causes of budget deviations?

(a) Check performance against previous budget forecast.

(b) Dig deeper into the figures to see who is responsible for the deviation.

(d) Documenting the results and comparing them to results obtained in the following three-month period.

Should you report all budget deviations?

(a) No. You should report deviations according to the significance of the deviation.

(b) No. You should attempt to improve budget results before reporting deviations.

(d) Yes. Every deviation needs further investigation to determine the cause and ensure it doesn’t occur again.

Analysing customer spending can help identify causes of current deviations. How can it also help manage and control future budget deviations?

(a) Information gained from the analysis can be used by the staff to increase sales.

(b) A visual chart can be prepared from the results, so staff can better understand budget targets.

(d) Corrective action can be taken to reduce or eliminate the causes of the deviations.

There are several ways you can advise colleagues of the current status of a budget. What is an appropriate method of sharing this information within the management team?

(a) Written status report.

(b) Text message.

(d) Email listing budget deviations for each area.

When monitoring your weekly budget you notice a difference between the actual and budgeted figures for your wages expenses. What should you do to fix this variance?

(a) Change your budgeted figures so the variance no longer exists.

(b) Take action immediately to investigate the deviation and identify how improvements can be made.

(d) Research the figures the original forecasts were based on to determine if they are correct.

Stock control is an important method of controlling expenses. What is one method which could be used to improve a stock control system and budget performance?

(a) Change where the stock is stored to make access for staff easier and faster, reducing time and increasing performance.

(b) Review turnover of all stock items to determine which items sell quickly or slowly, and then modify ordering systems to suit turnover rates.

(d) Only order items in bulk to reduce the amount of packaging and therefore the amount of waste produced.

Who needs to know about desired budget outcomes?

(a) Colleagues who are affected by the outcomes or whose work affects the achievement of outcomes.

(b) Customer and colleagues.

(d) All full-time employees.

Which research option would help you investigate new approaches to budget management?

(a) Negotiate new contracts with corporate clients, airlines or travel agents who use your establishment.

(b) Determine whether to make specific products in-house or buy ready-made from a supplier.

(d) Provide staff training on budget management and resource allocation.

What should you do after researching new approaches to budget management?

(a) Update the budgets with the changes that will benefit the business.

(b) File the research in a locked cabinet.

(d) Define and communicate the benefits and disadvantages of new approaches to relevant colleagues.

Why is it important to consider the impact any changes will have on customer service?

(a) Customers can get upset when changes are made without telling them, leading to increased complaints.

(b) Managers and staff will have to deal with any complaints that arise from the changes.

(d) Public image is very important, so changes should be minimised to ensure this is not tarnished.

What must you ensure when presenting recommendations for budget management?

(a) Be well prepared, communicate clearly, and ensure your recommendations are logical and practical.

(b) Be well prepared and prove to management why your ideas are the best.

(d) Ensure everyone has a copy of your report and that you have highlighted areas of significance prior to distribution.

A number of financial and statistical reports are regularly prepared and distributed within hospitality businesses. Which option provides information of the financial status and viability of the business?

(a) Profit and loss report and balance sheet.

(b) A purchasing and sales budget.

(d) Flash reports and long-term budgets.

Reports can include information designed to enable informed decision-making by management. What financial information would support decision-making?

(a) A summary of the team’s goals or objectives.

(b) Your predictions for the future direction of the business.

(d) Statistical trends.

Research Report

Introduction. 3

Background and relevance. 3

Inspiring solutions. 4

Conclusion. 5

References. 6

Introduction

This report introduces and elaborates the background and the elements of UNSDG was well as the expectation of the elements related to the sustainable development goals. The report moreover special lysis and specifications the target audience that are reserved for recommending the solutions in terms of the audience as well as implementation of the contribution related to achievement of a particular or a specified target. It helps in achieving the goals and also identifying the action-oriented figures so that the actions can be Recon into consideration for showcasing or proving this register solutions and actions in terms of the difference as well as the impact upon the actions summarize immediately.It is a very critical movement for the community for pursuing the sustainable development goals. There are certain goals that are transform to buy achievement of sustainability in the nation and this progress is tracked for the for the visions of the agenda.

Background and relevance

UNSDG stands for United Nation Sustainable Development group that is a group of 36 United Nations Agencies funds programs as well as offices and departments that player very important role in terms of the development. It helps in improving the efficiency and effectiveness of the United Nations development and its activities on a worldwide level. The priorities of this group are to develop globally as well as ensure the system of United Nations development becomes very coherent and focused. The Strategies and the priorities of the particular group goes and the direction of the efforts related to the regional and global level of the country and also facilitates the changes related to the impact and quality of supporting the nation on a worldwide level. It consists of a development related to the agent leads the creation of sustainable development goals. The background shows that United Nations due up the Agencies for working in terms of the development issues with the help of funds and programs for approaching the activities. It specializes in the initialization of the initial proportion of world food program and then it was recognized as United Nation Sustainable Development group for acceleration of the progress in terms of the sustainable development goals (Pedersen, 2018). The structure consists of three pillars of the system that for the contributes as well as coordinate in terms of white ranges related to the management and substantial issues that are faced by the organizations of United Nations. It brings the head of the execution related to United Nations to give the for working up on the system in management and administrative way for considering the issues of global policy and the operational activities that lead to the development and focusing on the level of work as per the countries initiatives. The implementation of the plan and group work shows the management as well as the system of the committee is a component for contribution oh economic and social contribution as it is a part of improving the quality as per the assistance of development. The coordination leads to the Strategies for initiating the operations that required effective in terms of reduction of transaction cost for the government.

The target and the sustainable goal that is being focused on in the report is Goal:Climate change in terms of Sustainable inclusive and productive manner for providing employment as well as decent work for all the individuals. The individuals that consists of crucial aspect of prosperity in terms of economic job essential for providing the work for paying and leading a Lifestyle for comfortable living. It is can be seen that the middle-class group is expanding everyday and is doubling in terms of the size. It is observed that in the coming 25 years the population of the world can be seen developing in terms of the nation and its population. Moreover, the employment and its creation can be seen as not increasing with the population. The force and the labour cannot be seen as a case but the capabilities of pushing the policies for encouragement of the development related to the job as well of the capability in terms of eliminating the slavery as well as human trafficking and forced labour that can be seen as human trafficking and its examples.

It is observed that in the coming year 2013 the men and women will have access to different jobs that are respectable in terms of economic growth that are stagnated before the time of pandemic.

The crisis that is seen that is affected the Global Health economically and has resulted in the recession that was the greatest depression of the century. The world-wide working hours are lost and can be compared with full time jobs as people have lost their jobs in terms of global financial crisis that was observed. The employment of informal workers is same to be in the danger because of the Benda math as because of illness and protection the lock downs have increased and the crisis has negatively impacted the employees that are young as well as women. UN and also China can be seen predicting the stronger prosperity of ruling out the coconut 19 vaccination that can be seen continuing in terms of monetary and fiscal assistance.

Inspiring solutions

Before the pandemic make the accounting of labour that was informal was almost 60% in terms of global employment. It is implied that the people in terms of world labour can be seen as having jobs but have land the protection like security and social coverage. The informal labour is seen to be higher in terms of reaching towards 88%. The accounting of informal employment as well as agriculture non agricultural sector. For the estimation of the workers that have face a lot of danger at the time of pandemic. The over represented women can be seen as on the higher risk related to the business and have almost accounted to 40% in terms of the profession. The response of the Framework can be seen as having 5 work streams that are ensuring the availability of the services related to basic health and safeguarding the systems of Healthcare.

Solutions:

Giving basic services and social security to the individuals and assisting them in terms of coping up with the adversity.

Usage of the economic response in terms of programmed recovery for protection of the employment in terms of medium and small size businesses in terms of informal sector of the employees.

Social Cohesion promotion as well as investment in the respite and resilience that is led by the community.

The background reveals that the United Nations set up agencies to focus on development concerns with the assistance of funding and programmed to carry out the tasks. It specializes in the initialization of the world food program’s first percentage, and it was later recognized as the United Nations Sustainable Development Group for accelerating progress toward the sustainable development objectives. The system’s structure is made up of three pillars that contribute and coordinate in terms of white ranges connected to management and significant concerns that the United Nations’ organizations confront. It comes in the head of the UN’s execution to offer instructions on how to improve the system in management.

Conclusion

The report concludes that This group’s top aims include global development and ensuring that the UN development system becomes more unified and focused. The strategies and goals of a specific group guide the focus of efforts at the regional and global levels of the country, as well as facilitating changes in the effect and quality of assistance for the country on a worldwide scale. It consists of a development related to the agent leads the creation of sustainable development goals. The background reveals that the United Nations set up agencies to focus on development concerns with the assistance of funding and programmed to carry out the tasks.

References

Mori Junior, R., Fien, J., & Horne, R. (2019). Implementing the UN SDGs in universities: challenges, opportunities, and lessons learned. Sustainability: The Journal of Record, 12(2), 129-133.

Pizzi, S., Caputo, A., Corvino, A., & Venturelli, A. (2020). Management research and the UN sustainable development goals (SDGs): A bibliometric investigation and systematic review. Journal of cleaner production, 276, 124033.

Pedersen, C. S. (2018). The UN sustainable development goals (SDGs) are a great gift to business!. Procedia Cirp, 69, 21-24.

Kørnøv, L., Lyhne, I., & Davila, J. G. (2020). Linking the UN SDGs and environmental assessment: Towards a conceptual framework. Environmental Impact Assessment Review, 85, 106463.

Citation

(Kørnøv, et al., 2020).

(Mori Junior, et al., 2019)

(Pizzi, et al., 2020).

StudentPack

What is the purpose of this document?

The Student Pack is the document you, the student, needs to complete to demonstrate competency. This document includes the context and conditions of your assessment, the tasks to be completed by you and an outline of the evidence to be gathered.

The information includes the following:

Information related to the unit of competency
Guidelines and instructions to complete each task and activity
A student evaluation form

Student Evaluation Form

These documents are designed after conducting thorough industry consultation. Students are encouraged to evaluate this document and provide constructive feedback to their training organization if they feel that this document can be improved.

Link to other unit documents

The Student Pack is a document for students to complete to demonstrate their competency. This document includes context and conditions of assessment, tasks to be administered to the student, and an outline of the evidence to be gathered from the student.
The Unit Mapping is a document that contains information and comprehensive mapping with the training package requirements.
The Unit Requirements is a document that contains information related to the unit of competency for the Training Organizations and students.

Document Usage

CAQA Resources

https://caqaresources.com.au/

This template and all its including associated content is a copyrighted work under Australian and other copyright laws. Do not submit copies or modifications of this template to any website or any third parties. Please review the following license agreement to learn how you may or may not use this template.

License Agreement:

Copyright protects this material. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the publisher to use for a specific intended purpose. The only exception is brief quotations embodied in critical reviews and certain other noncommercial uses permitted by Copyright Act 1968 (Cth). For permission requests, write to the publisher, addressed “Attention: Permissions Coordinator,” at the address below.

If you believe that information of any kind in this publication is an infringement of copyright, in the material in which you either own the copyright or are authorised to exercise the rights of a copyright owner, and then please advise us by contacting CAQA, Career Calling International Pty. Ltd. 2/10 Lawn Court, Craigieburn, Victoria 3064.

1. Student and trainer details

Student details
Full name:
Student ID:
Contact number:
Email address:
Trainer details
Full name:	BHAGYESHKUMAR PATEL

2. Qualification and unit of competency

Qualification/Course/Program Details
Code:	BSB80120
Name:	Graduate Diploma of Management
Unit of competency
Code:	BSBHRM613
Name:	Contribute to the development of learning and development strategies
Releases:	1.0
Release date:	19/Oct/2020

3. Assessment Submission Method

· Online submission via Learning Management System (LMS)

4. Student declaration

• I have read and understood the information in the Unit Requirements prior to commencing this Student Pack

• I certify that the work submitted for this assessment pack is my own. I have clearly referenced any sources used in my submission. I understand that a false declaration is a form of malpractice;

• I have kept a copy of this Student Packand all relevant notes, attachments, and reference material that I used in the production of this Student Pack;

• For the purposes of assessment, I give the trainer/assessor permission to:

o Reproduce this assessment and provide a copy to another member of staff; and

o Take steps to authenticate the assessment, including communicating a copy of this assessment to a plagiarism checking service (which may retain a copy of the assessment on its database for future plagiarism checking).

Studentsignature: ________________________________

Date: ____/_____/______________

5. Assessment Plan

The student must be assessed as satisfactory in each of the following assessment methods in order to demonstrate competence in a variety of ways.
Evidence number/ Task number	Assessment method/ Type of evidence/ Task name		Sufficient evidence recorded/Outcome
Assessment task 1	Knowledge Test (KT)		S / NS (First Attempt) S / NS (Second Attempt)
Assessment task 2	Project (PT)		S / NS (First Attempt) S / NS (Second Attempt)
Assessment task 3	Skills Test (ST)		S / NS (First Attempt) S / NS (Second Attempt)
Outcome	C ☐ NYC ☐	Date assessed: 10/04/2022	Trainer signature: Bhagyeshkumar

6. Completion of the Assessment Plan

Your trainer is requiredto fill out the Assessment Plan Outcome records above, when:

• You have completed and submitted all the requirements for the assessment tasks for this cluster or unit of competency.

• Your work has been reviewed and assessed by your trainer/assessor.

• You have been assessed aseither satisfactory or unsatisfactory for each assessment task within the unit of competency.

• You have been provided with relevant and detailed feedback.

Every assessment has a “Feedback to Student” section used to record the following information. Your trainer/assessor must also ensure that all sections are filled in appropriately, such as:

• Result of Assessment (satisfactory or unsatisfactory)

• Student name, signature and date

• Assessor name, signature and date

• Relevant and detailed feedback

7. Unit Requirements

You, the student, must read and understand all of the information in the Unit Requirements before completing the StudentPack.If you have any questions regarding the information, see your trainer/assessor for further information and clarification.

Pre-Assessment Checklist: Task 1 – Knowledge Test

The purpose of this checklist

The pre-assessment checklist helps students determine if they are ready for assessment. The trainer/assessor must review the checklist with the student before the student attempts the assessment task. If any items of the checklist are incomplete or not clear to the student, the trainer/assessor must provide relevant information to the student to ensure they understand the requirements of the assessment task. The student must ensure they are ready for the assessment task before undertaking it.

Section 1: Information for Students

☐Make sure you have completed the necessary prior learning before attempting this assessment.

☐Make sure your trainer/assessor clearly explained the assessment process and tasks to be completed.

☐Make sure you understand what evidence is required to be collected and how.

☐Make sure you know your rights and the Complaints and Appeal process.

☐Make sure you discuss any special needs or reasonable adjustments to be considered during the assessment (refer to the Reasonable Adjustments Strategy Matrix – Appendix A and negotiate these with your trainer/assessor).

☐Make sure that you have access to a computer and the internet (if you prefer to type the answers).

☐Make sure that you have all the required resources needed to complete this assessment task.

☐The due date of this assessment task is in accordance withyour timetable.

☐In exceptional (compelling and compassionate) circumstances, an extension to submit an assessment can be granted by the trainer/assessor. Evidence of the compelling and compassionate circumstances must be provided together with your request for an extension to submit your assessment work.

☐The request for an extension to submit your assessment work must be made before the due date.

Section 2: Reasonable adjustments

I confirm that I have reviewed the Reasonable Adjustments guidelines and criteria as provided in Appendix A and attached relevant evidenceas required and select the correct checkbox.

☐I do require reasonable adjustment

☐I do not require reasonable adjustment

Declaration (Student to complete)

☐I confirm that the purpose and procedure of this assessment taskhas been clearly explained to me.

☐I confirm that I have been consulted about any special needs I might have in relation to the assessment process.

☐ I confirm that the criteria used for this assessment has been discussed with me, as have the consequences and possible outcomes of this assessment.

☐I confirm I have accessed and understand the assessment information as provided in the Training Organisation’s Student Handbook.

☐I confirm I have been given fair notice of the date, time, venue and/or other arrangements for this assessment.

☐I confirm that I am ready for assessment.

Student Name: ______________________________________

Student Signature: ___________________________________

Assessment method-based instructions and guidelines: Knowledge Test

Assessment type

Written Questions

Instructions provided to the student:

Assessment task description:

· This is the first (1) assessment task youmustsuccessfully complete to be deemed competent in this unit of competency.

· The Knowledge Testis comprised of eleven (11) written questions

· You must respond to all questions and submit them to your Trainer/Assessor.

· You must answer all questions to the required level, e.g. provide an answer within the required word limit, to be deemed satisfactory in this task

· You will receive your feedback within two (2) weeks, and you will be notified byyour Trainer/Assessor when your results are available.

Applicable conditions:

· All knowledge tests are untimed and are conducted as open book assessment (this means you can refer to your textbook during the test).

· You must read and respond to all questions.

· You may handwrite/use a computer to answer the questions.

· You must complete the task independently.

· No marks or grades are allocated for this assessment task. The outcome of the task will be Satisfactory or Not Satisfactory.

· As you complete this assessment task,you are predominately demonstrating your written skills and knowledge to your trainer/assessor.

Resubmissions and reattempts:

Where a student’s answers are deemed not satisfactory after the first attempt, a resubmission attempt will be allowed.
The student may speak to their trainer/assessor if they have any difficulty in completing this task and require reasonable adjustments.
For more information, please refer to the Training Organisation’sStudent Handbook.

Location:

This assessment task may be completed in:

☐a classroom

☐learning management system (i.e. Moodle),

☐workplace,

☐or an independent learning environment.

Your trainer/assessor will provide you withfurther information regarding the location for completing this assessment task.

Instructions for answering the written questions:

· Complete a written assessment consisting of a series of questions.

· You will be required to answer all the questions correctly.

· Do not start answering questions without understanding what is required. Read the questions carefully and critically analyse them for a few seconds; this will help you to identify what information is needed in the answer.

· Your answers must demonstrate an understanding and application of the relevant concepts and critical thinking.

· Be concise, to the point and write answers within the word-limit given to each question.Do not provide irrelevant information. Remember, quantity is not quality.

· You must write your responses in your own words.

· Use non-discriminatory language. The language used should not devalue, demean, or exclude individuals or groups based on attributes such as gender, disability, culture, race, religion, sexual preference or age. Gender-inclusive language should be used.

· When you quote, paraphrase, summarise or copy information from other sources to write your answers or research yourwork, always acknowledge the source.

Purpose of the assessment

This assessment task is designed to evaluate student’s knowledge essential to contribute to the development of learning and development strategies:

· Knowledge of the legislation, codes of practice and national standards relevant to job role

· Knowledge of the organisational technology and systems requirements to support an organisational learning strategy

· Knowledge of the consultation and communication processes

· Knowledge of the common approaches to learning strategy design

· Knowledge of the organisational learning and development strategy design

· Knowledge of the relevant continuous improvement processes associated with organisational learning and development strategies

· Knowledge of the evaluation strategies

· Knowledge of the quality management compliance requirements as it relates to organisational learning

· Knowledge of the organisational policies and procedures relating to the development of learning and development strategies.

Task instructions

· This is an individual assessment.

· To ensure your responses are satisfactory, consult a range of learning resources and other information such as handouts, textbooks, learner resources etc.

· To be assessed as Satisfactory in this assessment task, all questions must be answeredcorrectly.

Assessment Task 1: Knowledge Test

Provide your response to each question in the box below.

Q1:

training You are working in a training organisation that provides education and to both domestic and international students.

You are one of the individuals responsible for contributing to improving organisational learning and the quality of training and assessment products and service.

Discuss applicable legislation, codes of practice and national standards considering your job role and situation given below in 70-120 words.

Situation 1: For assessing and recording recognition of prior learning (RPL) of an international student.

relevant to individual leading strategy management implementation

Satisfactory response

Yes ☐

No ☐

EQUALS International offers RPL to individual students under Australian Skills Quality Authority (ASQA) Standard 1 (clause 1.12). EQUALS will ensure that students are advised of their opportunity to receive RPL for their existing skills and experience.

2 Assessors will apply the principles and rules of assessment in determining outcomes for RPL assessment.

3 Students are encouraged to apply for RPL upon acceptance of enrolment.

4 Students must apply for RPL on or before the census date of the study period in which they are scheduled to commence the relevant unit(s) for which they are seeking RPL for.

5 Where RPL is granted, and in the case of fee for service arrangements, students incur 70% of the cost of the relevant unit(s).

Q2:

Explain the role of organisational information technology and systems to support an organisational learning strategy in 150-200 words.

Satisfactory response

Yes ☐

No ☐

Information technology plays a key role in every type of business. No matter it was large, big or small. Information technology is used in company to communicate with other companies and set a good communication and linkup environment for all the employee. The common organizational learning strategy is a commitment of accomplishment. Organization can gain many types of experiences by working itself. There are many types of organization learning individual learning, collaboration learning, decision making of study structure and adaption are main part of it. The benefits of organization learning, organization should continually adapt their actions to give the information gain from this place. These are steps to understand their learning. A specific use of language learning help learners to improved and controlled their learning by developing their learning, strategies, communication skills , leaning skills, improved confidence and motivation.

Q3:

Explain the purpose of the consultation and communication processes to support and encourage organisational input into policy and procedure development processes. Prepare a list of common stakeholders that may participate in the development and implementation of learning strategies. Write your answer in 100-150 words.

Satisfactory response

Yes ☐

No ☐

A learning and development strategies make the workforce skills, power, aptitude, and expertise the organization needs, and how they can be developed to ensure a justifiable and a successful organization. Organizations are there to make a good value of stakeholders so that the value can be created. Strategy implementation is also a process of changing plans into actions and reaching the desired outcome. It is an art to keep all staff and all work done. The success of every organization rest on its capacity to implement all decisions and applied key processes effectively and consistently.

Q4:

What is an organisational learning and development strategy design? What is it’s purpose? Write your answer in 100-150 words.

Satisfactory response

Yes ☐

No ☐

A learning and development strategy directs an organization, to develop its capabilities, skills, and competencies to remain successful. It’s a key part of all-over business strategies and plans today. The formal organization learning strategy is a commitment to the execution of corporate training. Organizational design is the process that lines up the structure of an organization with its aims and the ultimate motive to improving efficiency and effectiveness. Work can be set off by the requirement of improving service delivery or specific business progress or had a good result of a new instruction.

Q5:

Explain two (2) contemporary approaches to assessment instrument and learning strategy design. Write your answer in 50-100 words.

Satisfactory response

Yes ☐

No ☐

The contemporary approaches to assessment instrument and learning strategy design are informing learning and judging performance. Informing learning examines and sees the experience of using the knowledge to learn in the academy, workplace, and community. There are many kinds of options to judge the performance first is level of execution, creativity level, customer feedback, quality of work, and many more.

Q6:

Explain the following relevant continuous improvement processes associated with organisational learning and development strategies in 100-150 words each:

a) PDCA cycle

b) Total Quality Management

Satisfactory response

Yes ☐

No ☐

a. PDCA Cycle is a continuous twist of planning, doing, checking, and acting. It gives a simple and effective reach for solving problems and managing charge. The model is useful for testing and improving measures on a small scale. PCDA Cycle is an easy and scientific solution and process improvement. Plain is a way to identify problems and possible solutions. In the sense is executing the plan and testing the solution. Check and evaluate the results and lessons learned. At last, to improve the process for a better solution (Pietrzak, et al.,2015).

B. Total quality management is the frequent process of finding and reducing or marking out and detecting and reducing or eliminating errors in making. Streaming supply chain management, improving the customer experience, and giving them surety that employees are up to speed with training.

The four principles of total quality management are, that quality must be managed. Everyone has a customer and a supplier. Process, not people are the problem. Every employee is responsible for quality assessment. Every person in an organization has a responsibility for the classified product and services.

Q7:

Explain the implementation process of an organisation’s learning strategy and its impact on an organisation. Write in your own words and answer in 100-150 words.

Satisfactory response

Yes ☐

No ☐

The implementation of an organization’s learning strategy and its impacts on an organization. Set and communication clear, strategic goals. Engage your team with better resources and good communications skills. Execute the best strategic plains and accurate them properly. Get closer and keep all plains and work clear. Make sure to connect with everyone in the project to confirm that their work feels complete. Reflect on the working strategy to remaining lessons learned for upcoming projects. The last and most important implementation strategy is to know how their work contributes to the project. This will keep everyone inspired and on track.

Q8:

Answer the following questions:

8.1. Explain the purpose of the quality management system (QMS) in 70-120 words.

8.2. Identify and document any five (5) quality management compliance requirements as they relate to organisational learning.

Satisfactory response

Yes ☐

No ☐

The five quality management system compliances requirements are there

1 Define the real requirements every business task and define what is required to hit the aim of the process. Focus on customer satisfaction. The number of steps needed to achieve the target process completed.

2 Check for understanding ensures that each process is understood by all candidates. This is a key to finding good quality results.

3 Define key performance indicators deeply examine which process is trying to achieve. The needed inputs and expected results.

4 Measure results analyse a result of a process in a convenient system that allows for corrections to be made long.

5 Estimate improvement opportunities develop a schedule to routinely evaluate applicable changes and identify opportunities for improvement.

Q9:

Answer the following questions:

9.1. Who registers the training providers that deliver vocational education and training nationally, what legislative act do these organisations need to comply with, and what are the standards they operate under?

9.2. What does the acronym AQF (previously AQTF) stand for, and how does it relate to Vocational Education and Training?

Satisfactory response

Yes ☐

No ☐

The registered training organization gives registered by ASQA to deliver nation admit VET training and qualifications. A vocational qualification is a practical course that can be completed anytime in your lifetime.

b. The Australian Quality framework keeps out the quality of education and studies across Australia. It integrates all quality across each education line into one policy framework. The VET act was introduced in 1996 to comply with the organizations.

Q10:

Explain strategies to evaluate organisational learning implementation based on ‘Kirkpatrick’s Four Levels of Evaluation’ in 150-200 words.

Satisfactory response

Yes ☐

No ☐

The Kirkpatrick Model is a globally known method of estimating the result of training and learning methods. The first level of criteria is a reaction that measures whether learners find the training engaging, approve the, and rate their jobs. Level two is the learning of each participant based on the learner. One of the toughest steps in the Kirkpatrick Model is behaviour evaluating behaviour to find out issues in the workplace. The final level is dedicated to measuring the final result. The key performance indicator was established before learning was initiated.

Q11:

Explain the purpose of the following organisational policies and procedures relating to the development of learning and development strategies in the VET sector.

a) Validation policy and procedures for training/learner material

b) Assessment standard policy and procedures

Write your answer in 300-350 words.

Satisfactory response

Yes ☐

No ☐

a. The purpose of this policy is to ensure an accurate review of the assessment process. Validation ensures that the assessment contraptions produce valid, reliable, sufficient, current, and actual proofs for making a justified judgment for meeting the needs of the training.

b. The assessment procedure are tests, compositions, presentations, observations, portfolios, questions, learning logs, and journals. An assessment tool is made up of the following components. The context and situation of the assessment the tasks to be administrated to the learner. An outline of the proof to be gathered from the learner (Evangelisti, et al.,2014).

Assessment Results Sheet

Outcome

First attempt:

Outcome (make sure to tick the correct checkbox):

Satisfactory (S) ☐ or Not Satisfactory (NS) ☐

Date: _______(day)/ _______(month)/ _______(year)

Feedback:

Second attempt:

Outcome (please make sure to tick the correct checkbox):

Satisfactory (S) ☐ or Not Satisfactory (NS) ☐

Date: _______(day)/ _______(month)/ _______(year)

Feedback:

Student Declaration

· I declare that the answers I have provided are my own work. Where I have accessed information from other sources, I have provided references and/or links to my sources.

· I have kept a copy of all relevant notes and reference material that I used as part of my submission.

· I have provided references for all sources where the information is not my own. I understand the consequences of falsifying documentation and plagiarism. I understand how the assessment is structured. Iaccept that the work I submit may be subject to verification to establish that it is my own.

· I understand that if I disagree with the assessment outcome, I can appeal the assessment process, and either re-submit additional evidence undertake gap training and or have my submission re-assessed.

· All appeal options have been explained to me.

Student Signature

Date

Trainer/Assessor Name

Trainer/Assessor Declaration

I hold:

☐ Vocational competencies at least to the level being delivered

☐ Current relevant industry skills

☐ Current knowledge and skills in VET, and undertake

☐Ongoing professional development in VET

I declare that I have conducted an assessment of this student’s submission. The assessment tasks were deemed current, sufficient, valid and reliable. I declare that I have conducted a fair, valid, reliable, and flexible assessment. I have provided feedback to the student.

Trainer/Assessor Signature

Date

Office Use Only

The outcome of this assessment has been entered into the Student Management System

on _________________ (insert date)

by (insert Name) __________________________________

PPre-Assessment Checklist: Task 2 – Project

The purpose of this checklist

Section 1: Information for Students

☐ Make sure you have completed the necessary prior learning before attempting this assessment.

☐ Make sure your trainer/assessor clearly explained the assessment process and tasks to be completed.

☐ Make sure you understand what evidence is required to be collected and how.

☐ Make sure you know your rights and the Complaints and Appeal process.

☐ Make sure you discuss any special needs or reasonable adjustments to be considered during the assessment (refer to the Reasonable Adjustments Strategy Matrix and negotiate these with your trainer/assessor).

☐ Make sure that you have access to a computer and the internet (if you prefer to type the answers).

☐ Make sure that you have all the required resources needed to complete this assessment task.

☐ The due date of this assessment task is in accordance with your timetable.

☐ In exceptional (compelling and compassionate) circumstances, an extension to submit an assessment can be granted by the trainer/assessor. Evidence of the compelling and compassionate circumstances must be provided together with your request for an extension to submit your assessment work.

☐The request for an extension to submit your assessment work must be made before the due date.

Section 2: Reasonable adjustments

I confirm that I have reviewed the Reasonable Adjustments guidelines and criteria as provided in Appendix A and attached relevant evidenceas required and select the correct checkbox.

☐ I do require reasonable adjustment

☐I do not require reasonable adjustment

Declaration (Student to complete)

☐I confirm that the purpose and procedures of this assessment task has been clearly explained to me.

☐I confirm that I have been consulted about any special needs I might have in relation to the assessment process.

☐ I confirm that the criteria used for this assessment has been discussed with me, as have the consequences and possible outcomes of this assessment.

☐I confirm I have accessed and understand the assessment information as provided in the Training Organisation’s Student Handbook.

☐I confirm I have been given fair notice of the date, time, venue and/or other arrangements for this assessment.

☐I confirm that I am ready for assessment.

Student Name: ______________________________________

Student Signature: ___________________________________

Assessment method-based instructions and guidelines: Project

Assessment type

· Project – Complete a set of activities

Instructions provided to the student:

Assessment task description:

· This is the second (2) assessment task you must successfully complete to be deemed competent in this unit of competency.

· This assessment task requires you to complete a project.

· You must complete a set of activities related to the following concepts in this assessment task:

· Provide leadership in learning strategy formation.

· Design and develop organisational learning strategy.

· You will receive your feedback within two weeks, and you will be notified by your trainer/assessor when results are available.

· You must attempt all activities of the project for your trainer/assessor to assess your competency in this assessment task.

Applicable conditions:

This project is untimed and is conducted as an open book assessment (this means you are able to refer to your textbook).
You must read and respond to all the criteria of the project.
You may handwrite/use computers to answer the criteria of the project.
You must complete the task independently.
No marks or grades are allocated for this assessment task. The outcome of the task will be Satisfactory or Not Satisfactory.
As you complete this assessment task, you are predominately demonstrating your practical skills, techniques and knowledge to your trainer/assessor.
The trainer/assessor may ask you relevant questions on this assessment task to ensure that this is your own work.

Resubmissions and reattempts:

Where a student’s answers are deemed not satisfactory after the first attempt, a resubmission attempt will be allowed.
The student may speak to their trainer/assessor if they have any difficulty in completing this task and require reasonable adjustments.
For more information, please refer to theTraining Organisation’s Student Handbook.

Location:

This assessment task may be completed in:

☐a classroom

☐learning management system (i.e. Moodle),

☐workplace,

☐or an independent learning environment.

Your trainer/Assessor will provide further student information regarding the location for completing this assessment task.

Purpose of the assessment

This assessment task is designed to evaluate your following skills and abilities to:

· Skills to support and encourage personnel input into design, implementation and review of organisational learning strategy.

· Skills for discussing the following issues:

· Expectations of the learning program, technological and system requirements

· The communication process – during the meeting gives the impression that feedback and input will help to form a strong learning strategy.

· The learning needs and for on-going learning the preferred structure of learning and development program.

· Management’s concerns regarding the decline in business and how it is affecting the morale of the team.

· Expectations of clients and agencies from PEC consultants.

· Creating in-built flexibility for change in organisational priorities for future

· Discuss and analyse the contribution of organisational learning to competitiveness, and confirm with key stakeholders

· The final steps of the implementation process of learning strategy

· Skills to research and evaluate models and approaches to organisational learning to support strategic requirements.

· Skills to examine and review the organisation’s existing policies and procedures relevant to training and assessment and list any weaknesses of the existing system.

· Skills to design and develop an organisational learning strategy.

· Skills to clearly define all the process for smooth implementation of the learning strategy.

Task instructions

Assessment task Instructions

· This is an individual assessment.

· The purpose of this assessment task is to assess the students’ knowledge essential to provide professional leadership in improving organisational learning and the quality of training and assessment products and services.

· To ensure your responses are satisfactory, you should consult a range of learning resources and other information such as handouts, textbooks, learner resources etc.

· All questions must be answered in order to gain competency for this assessment.

· This assessment task requires the student to take on the role of “Training manager”.

· The trainer/assessor will act as the Director of the company.

· The trainer/assessor will provide the following resources to the student before initiating the task:

o Access and equity policy

o Assessment principle policy and procedure

o Assessment standards policy and procedure

o Learner support policy

o PEC_learningstrategy_existing

o Validation policy and process

· The student will complete a set of activities related to the following concepts in this assessment task:

o Provide leadership to learning strategy formation.

o Design and develop organisational learning strategy.

o The time limit to complete Activity 1 of part A is 10-15 minutes.

o The report to be prepared based on the discussion in Activity 1 must be 300-400 words.

o Word limit to complete the report for Part A is 800-1000 words.

o Part B answers must be documented in the “Learning strategy template”. Validation policy and process

o For part B, the Meeting minutes template must be completed based on discussion (trainer/assessor to provide)

Assessment Task 2 – Project

The senior managers of the organization have realized that they are struggling to keep the skills of the team up to date, and because of poor project work delivery, they are losing large-scale organization contracts. To improve the skills and knowledge of the team members, Ron (Director) and Ben (Operations Manager) have decided to engage you, the Training Manager, to develop a learning strategy and then implement that strategy.

As the Training Manager, you are responsible for the PEC Consultants’ learning and development. The first step is to provide leadership in the formation and development of a learning strategy.

Part A

You need to provide leadership in the formation of a learning strategy for BSB40215 Cert IV in Business; To do this, you must carry out the following activities:

Organize a meeting with stakeholder team members, instructional designer, instructors, management, staff, clients and agencies to consult. Your trainer will organize staff and students to play the roles of these stakeholders in the meeting.

Prior to the meeting, develop the consultation and communication processes that will be used to support and encourage stakeholder input into the design, implementation and review of the organization’s learning strategy. Present this to the meeting attendants as a handout.

During the meeting, you will be discussing the following issues:

Expectations from the learning program, technological and system requirements.
The communication process – during the meeting, you need to encourage feedback and input to help to form a strong learning strategy.
The learning needs and for on-going learning the preferred structure of the learning and development program.
Management’s concerns regarding the decline in business and how it is affecting the morale of the team.
The expectations of clients and agencies from PEC consultants.
Creation of in-built flexibility for change in organizational priorities for the future.
Discuss and analyses the impact of organizational learning, and confirm with key stakeholders.
The final steps in the implementation process of the learning strategy.

Complete the meeting minutes template provided with this unit.

Prepare a report using 800 – 1000 words based on the discussions in the meeting.

Guidelines for preparing the report:

Start with an introduction, then move on to supporting body paragraphs. Write a conclusion and cite your sources.
You must only use authentic and verifiable information.
The report should be presented in the provided format.
Proofread it.
Always make sure to run your ideas by your trainer/assessor to make sure that it is okay that you approach the report in this way.
Your report must contain original content and should not be a “copy” of someone else’s work.

Report format:

Introduction
Body of the report
References and bibliography

Meeting

Date – 07-04-2022

Time – 11.00 am

Agenda – To advance the discussion and statement procedures that will be used to provision and inspire the shareholder.

Attendees – Training manager, stakeholders, instructional designer, and instructor manager.

Venue – Conference Hall

Training manager – Hello, good morning

Stakeholders – good morning, today we are here to discuss the development of a learning strategy. Also, progress the communication and counselor procedure that inspire the team members.

Training manager – To develop a learning strategy, one must follow the steps:

1. Arrange your approach.

2. The reputation of life determined goals.

3. Short-range against longstanding commercial goals.

4. Evaluating the knowledge requirements.

5. The Lawmaking necessities.

Stakeholders – Okay. How to evolve the communication and analyst progression that inspires us.

Training manager – To develop, the statement, continuously stimulate on attending, and continuously requesting inquiries with anybody, and also be a respectable correspondent.

Instructional designer – yes, and the pieces of knowledge delivers to the team associates as easy to admission data, enhanced education, and entertaining chances to repeat what they absorb.

Training manager – To Mature communication procedure during the conference, encrypting, response, knowledge creation, frequency assortment, and decryption is the procedure that motivates the communication aids.

Instructor manager – The knowledge wants and expansion is supported to align the goals and presentation with the association. Appraise the efficiency and problem-solving assistance.

Training manager – when any reason its fails, the several worries of the organization as:

1. Diminished in presentation level.

2. Engagement assistances staffs.

3. The period organization.

4. Unfortunate squad exertion.

5. The Presentation compression.

The low-slung operative confidence can encumber a commercial from attaining association goals, and can also be central to low efficiency, amplified operative income, and efficiency loss.

Stakeholders – yes, and what about the prospects from PCE counselors?

Training manager – Attention to one zone of proficiency, comprehend the strategies of instructive organizations and follow the advanced edification.

Stakeholder – what analysis is that influence of administrative education?

Training manager – The main procedure is data formation, acquaintance holding, and information transmission.

The procedure of administrative education such as addition, perception, and understanding has been inspected.

Stakeholders – okay, Thank you.

Have a good day.

Report

Introduction

In the meeting, we will have conversed about the expansion of learning strategy as it crowds obtainable the staff competencies, services, and proficiencies of the association requirements, and in what way they can be industrialized to confirm the maintainable, fruitful association. Its concealments several extents of an entity’s expansion. The communication assistance also deliberated that is compulsory throughout the consultation, or session as its emphasis on non-vocal communication, accomplishing the passions, also preparation for the energetic or the active attending, and expansion of a filter. When the absence of investment or subsidy absorbent an insufficient organization team the occupational disappointment many of explanations and ineffective advertising ingenuities.

Purpose

The development of communication and conversation in the consultation or the conference that will be inspired by the undergraduates or the team associates of the establishment is a communal procedure founded on the discourse using a comprehensive variety of tools and approaches. It disappears the communication procedure which generates an interplanetary and the stage for the individuals to portion the concepts, data, evidence, and spirits. As you identify, we deliberated in the earlier meeting, about the growth of learning strategy as primarily the administrator or the stakeholders or the team members of the company meet together and produce or decide a reasonable budget, according to their condition or the situation, examine the benefactors or the traders, evaluate the assistances landscape at your corporation that enterprise the education and growth of strategy and classify the staffs or consumer’s wants. The growth of approaches is that contrivance the exercise agendas of the corporation that is compulsory for the workforces and stimulate them, and then measure the action assistances or examination them. When the clients select an agency, they reflect on the work’s context, competencies, and the equal of the provision. The advertising activities deliver the way and the provision for their customers. The consumer’s several prospects from the corporation that are achieved by the shareholders and the executive to interconnect with the customer and fold data of the creation of the corporation.

When the manufacturing failure or disaster due to any reason, such as disappointment to the acclimate, there is no commercial strategy decided, due to unsuccessful management, when they opening with too plentiful liability, and the money flow of the corporation is misused. The investigation which inspirations of organizational education, the coordination between clients and the stakeholders, management of the edification, perfect planning or the arrangement of the education, and monitoring and association of instruction (Palloan, et al.,2019).

Conclusion – As we conversed, the conclusion is that the development of learning strategies is must be compulsory for every organization or the industry, as it assesses the information necessities, its growth the sympathy amongst the team associates and the consumers, possessions of the corporation, and the welfares of the approaches. It is the capability to acquire or absorb through their regular exertion agenda, and presentation organization structure. The legislative necessities for the corporation, and spacing of the methods of the association. The occupational disappointments reason is deliberated and investigation that inspirations as data construction, and by perfect preparation of the education for the learning strategy development. The ending steps that contrivance or implement the procedure of the learning and development strategy as to established and strong interconnect, premeditated goals and objectives decided, participate your team members or the stakeholders, then accomplish the deliberate strategy, after then become conclusion to the staff members, and then reproduction them.

After the meeting with the stakeholders, research and evaluate three (3) methods and approaches to organizational learning to support the strategic requirements in 300-400 words.

The various methods and approaches to the organizational learning that supports the requirements of the strategy are:

1. Arrangement to professional approach – Its revenue that the plan of the corporation’s goals and purposes align nonstop with the greater occupational goals and objects of the association. To appreciate the characters of management in the association and select the agenda for the corporation.

2. Glowing well-defined opportunity – By describing the goals and objectives, deliver a breakthrough agenda, the slope of the shareholders, recognize the essential possessions, and also describe the possible difficulties. It permits the operating memberships to perform the development effectively assembly of all necessities.

3. Domination model – The significant discovery of the association, recognizes and arranges the departmental knowledge approaches, and strategy or attach the erudition policies to the innovativeness occupational approach.

4. Subsidy seamless of the corporation – The several categories of subsidy model that are obligatory for the association such as straight sales by the corporation, the contribution representations, and the freemium subsidy that stockholder’s proposal to the corporation.

5. Education association proficiencies – It is the capability of an association to procedure the information as the aptitude to generate advanced, obtain, and transmission the information (Santos-Vijande, et al.,2012).

Examine and review the organization’s existing policies and procedures relevant to training and assessment and list any gaps in the existing system. Write your review using 300 – 400 words.

The organization’s existing policies and procedures offer the strategies for policy-making procedures, and the method in an association must be accepted and obtainable. The consequence of consuming strong, well-written strategies and the measures is amplified transparency, responsibility, consistency, and steadiness.

The gap in the existing policies and the procedures:

1. Recognize the applicable material that is indispensable to examining present commercial procedures concerning the presentation and distribution of possessions.

2. Regulate the anticipated schedule.

3. Categorize the present municipal of the occupational.

4. Control wherever any breaks must be prevailing between the two situations.

Write an analysis of the following:

Current training and development policy
Organization’s existing strategy
Requirements or current needs of the organization.
List technological requirements for the learning strategy

Use 400 – 500 words in your response.

1. It denotes the development, in which the corporation classifies the exercise and expansion desires of its workforce thus, they can do their occupation efficiently. The several procedures that examination of exercise and expansion of strategies such as Valuation, enterprise, distribution, inspiration, and estimation (McGrath, et al.,2012).

2. It discusses the procedure of investigating an association and its employed atmosphere to verbalize the approach. The breakdown of administrative approaches as comportment the conservational examination, recognizing the fortes and the softness, recognizing the occasions and pressures, and describing the client sections.

3. The examination of the requirement of an organization as to imprisonment the necessities, classify the main shareholders, classify the necessities, and understand and greatest the requirements and desires.

4. The modern technology used in the instruction, such as Video-sponsored knowledge, Blockchain knowledge, Reproduction cleverness, knowledge analytics, and the Increasing Large information.

Ensure that all available resources, including human resources, learning requirements and learning and development plans, are aligned with the overall objectives of the organization.

Prepare a detailed report (500-600 words) of your findings, send an email and attach your report to Ron, the Director (your trainer/assessor). At the end of your email, ask him to share his thoughts and provide feedback.

Guidelines for preparing the report:

Start with an introduction, then move on to supporting body paragraphs. Write a conclusion and cite your sources.
You must only use authentic and verifiable information.
The report should be presented in the provided format.
Proofread it.
Always make sure to run your ideas by your trainer/assessor to make sure that it is okay that you approach the report in this way.
Your report must contain original content and should not be a “copy” of someone else’s work.

Report format:

Introduction
Body of the report
References and bibliography

Report

Introduction

As we conversed in the short-term explanation, the Association resources all the possessions that are obtainable to a firm for usage through the manufacturing procedure. Several resources are available in an association such as Human resources, economic resources, physical resources, and data resources. The administrators of the corporation are accountable for management and receiving the possessions to achieve the goals and purposes of the suggestion. The knowledge requirements and learning and expansion strategies of the association are an approach that assistances to involve the staff with their exertion. It ultimately develops the efficiency, presentation, and originality of the supervising members and also progresses the corporation’s monetary and occupational consequences.

Body of the report

In this report, the key conclusions of the resources of an organization as Human resources that expression for a corporation material, Employment, expansion, recompence, protection and health, and operative members and work relatives are the signs of an association. The economic resources such as the equilibrium or balance sheet, revenue statement, money flow account, and the proprietor’s impartiality statement are mostly used in the association. The physical resources such as construction for the company, automobiles for delivery of products, storing capacity, underdone substantial, and equipment and factory are compulsory. The information resources are the main important part of every organization such as publications, cyberspace, folder, journalists, and public library collections. To generate the learning and expansion strategy in an association such as:

Describe the persons and errands.
generate strong occupation alleyways.
select the correct exercise
build on assistance and knowledge.
describe the information and performance obligatorily.

These are the findings of the learning and development strategy that is compulsory for an organization.

The complete purposes of the association are to assist and comprehend the corporation’s assignment and help interconnect the corporation standards and anywhere it desires to be in the approaching or the future (Ziegler, et al.,2019).

Conclusion

In the previous conversation, we are finding the resources of an organization that is necessary for the present and upcoming future also. These are signs that we exploit them to gratify our requirements. It advances each operative presentation, which varieties the inclusive corporation occupation improved and also, they accomplish extra. The knowledge and development approach permits improved specialized expansion, which assistances in the provision of the aptitude conduit. It develops the assistance and recovers effectiveness, production, and growth prospects for the workforce.

Email

To: Ron@au.in

Date: 08-04-2022

Subject: Regarding sharing his thoughts and providing feedback.

Respected Sir

I hope that all are doing well and good. In the previous report, I have described all the resources and learning requirements, and development strategies of an organization.

I hope you received it and read it.

Kindly respond to that information and please inform me, if any queries arise in your observance.

Send me the feedback response.

Caring Regards

Training Manager

Part B

You need to design and develop an organizational learning strategy.

In this part of the project, you must design and develop an organizational learning strategy using the ‘Learning strategy template’ provided along with this unit. When developing the learning strategy, consider the learning/e-learning objectives in the organization’s strategic vision.

For the designing and development of the learning strategy, consider the following key points:

The learning strategy should be designed to include the requirements of instructors, learners and the organizational strategic requirements.
Include relevant units of competency, modules from accredited courses or non-accredited training specifications in the organizational learning strategy.
The learning strategy to be flexible and promote continuous improvement in the system.
Learning strategy should promote responsiveness to changed circumstances and priorities.

Template: Learning and development strategies:

Learning Skills

Resources

Timeline

Communication skills

(Kurtz, et al.,2017).

Suggested Interpretations, Workout, Peers and networks, and Mobile or email.

Between 4 or 5 weeks

Cooperating

File distribution tools, prompt messaging, video conferencing, and datebook distribution tools.

Within 3 weeks

Inventive thoughtful

Information, Inspiration, atmosphere, style of thoughtful, and intelligent capabilities.

Within 3 or 2 weeks

Self-Regulation

Self-monitoring, Goal situations, Self-conversation, and self-fortification (Schunk, et al.,2013).

2 weeks

Employed with team members

Connected knowledge component, teamwork or group work, and cooperation with each other.

Between 3 or 4 weeks

Data Technology

(Lee, et al.,2015).

Computer hardware system, software system, information, and net

system technology.

Within 2 weeks

To develop the learning and development strategy, the steps are:

Comprehend the occupational approach.
Established strong purposes and exercise goals.
Project the background knowledge routes for the dissimilar people.
Regulate the possession of L&D amongst HR and subdivision heads.
deportment a services gap examination.

In the development stage of a learning strategy, it is important to clearly define all the process for smooth implementation of the learning strategy; for that purpose, as a specialist, you need to consider the following important key processes:

Simplify the steps of resource allocation to establish processes or modify the existing process and procedures for allocating and managing the resources and staff required to implement the organizational learning strategy.
Structure compliant assessment and recognition policies and processes appropriate to organizational strategic requirements.
Structure procurement and supply policies and processes appropriate to organizational strategic requirements.
Ensure that the learning strategy is complying with all relevant legislation.

The steps of resource allocation are:

The stages of resource allocation such as:
Recognize the essential capitals.
Invention of the possessions.
Map the timeline.
Allocate the possessions (Kumar, et al.,2015).
Way of the development’s growth.

The recognition policy and procedure are a certain declaration and strategy presentation determined and obligation to growth, instrument, and raising exact package purposes.

The single person with accountability for acquiring, the number of strategies and techniques is that purpose to intensification the efficiency and productivity in the budget.

The knowledge approaches to assist the undergraduates to commence to appreciate the procedure of knowledge. In evaluating the requirements, lawmaking necessities, and the significant way to effective implementation.

To implement the learning strategy, you need to list clear steps for all processes above.

The stages of procedure for the contrivance of the knowledge approach:

Established the goals and regulate them and their responsibilities.
Representative the effort.
implement the strategy, and monitor the development and presentation.
Revenue counteractive Achievement.

Prepare a learning strategy manual for PEC consultants. Guide through clear instructions as well as clear explanations of all the steps or process and procedures related to the learning strategy.

The significant procedures associated with the knowledge plan and advance superiority and effectiveness:

Examining the requirements for executing an energetic knowledge approach.
Recognize the knowledge purposes and consequences.
make the Strategy and enterprise the movement.
Recognize the classification of knowledge proceedings.
Appraise and evaluate.

Organize a meeting with the Director and Senior Management and present the designed learning strategy to the stakeholders. Seek their feedback on the learning strategy.

Note: The role of the Director will be played by the trainer/assessor. Other roles will be allocated to staff members or students by the trainer/assessor.

Meeting

Date – 08-04-2022

Time – 11.00 am

Agenda – Regarding pursuing their feedback on the learning strategy.

Attendees – Training manager, stakeholders, Director, and senior management.

Venue – Conference Hall

Stakeholder – Hello, Good morning

Training manager – good Morning, as per the previous meeting, we will discuss the development of a learning strategy.

Senior management – Okay.

Stakeholders – Yes, I Remember sir.

Training Manager – I have been explained learning strategies for an organization. So kindly respond to that explanation. I am waiting for your feedback if any queries arise.

Director – Okay. We will check it and then we will send the feedback in few times.

Training manager – Thank you. Have a good day.

As per feedback, update the learning strategy and then send an email to Ron (Director) for approval to implement the updated learning strategy.

After approval, you need to have a meeting with Ron and Senior Management to discuss:

Implementation timelines and the appropriate processes for the learning strategy
Required resources for the implementation of the learning strategy
The monitoring of the implementation of learning strategy
Procedures to liaise with educators, learners and others and monitor learning and development strategies and learning and development resources

As per the feedback, we update some learning strategies such as:

Self-practice assessment of knowledge advanced (Bagheri, et al.,2013).
Self-description is superlative in itself.
Circulated preparation.
Inter-leafed preparation.
Elaborative examination.

Email

To: Ron@au.in

Date: 08-04-2022

Subject: Regarding approval to implement the updated learning strategy.

Respected Sir

I hope all is doing good and well.

I received your feedback which will be updated now. The changes in the learning strategy have been completed as a self-learning or self-practice strategy is beneficial.

Kindly approved these learning strategies and implement the updated learning strategy.

Thank You

Regards

Training manager

Meeting

Date – 08-04-2022

Time – 12:00 am

Agenda – 2Regarding Implementation timelines and suitable process of learning strategy.

Attendees – Training manager, Ron (Director), and senior management.

Venue – Conference Hall

Training manager – Good morning, Thanks for the approval. Today we are here to the discussed appropriate process for the learning strategies.

Ron (Director) – It is okay.

Training manager – the suitable procedures are such as describing the important variable quantity, regulating the associations, performing the strategy, and monitor development, and delivering sustained provision.

Senior management – yes these are the accurate processes. What are obligatory resources for the implementation?

Training manager – The essential resources for implementing the knowledge strategy such as package system, Applicable understanding ingredients, Rational Resources for the association, and Human possessions or many more resources

Senior management – How do you monitor the implementation of the learning strategy?

Training manager – The self-monitoring is the procedure for the implementation of a learning strategy.

Ron (Director) – Okay. Thank you.

After the meeting, confirm the above details with Ron by sending an email, concluding the discussion during the meeting or meeting minutes.

You must use the templates below to complete this part of the assessment task:

Learning strategy template
Meeting minutes templates

The templates are provided along with this unit.

Email

To: Ron@au.in

Date: 08-04-2022

Subject: Regarding confirming the details which are discussed in the meeting.

Respected Sir

As per the discussion in the meeting, I want to confirm the above details of the learning strategy and development. The required resources are necessary for an organization.

Kindly Response this message.

Thank you

Regards

Training manager

Learning strategy Template

Learning Skills

Resources

Timeline

Communication skills

Optional Readings, Workout, Peers and friends, and Telephone or email.

Between 6 or 7 weeks

Work together

Folder distribution tools, immediate messaging, video conferencing, and agenda allocation tools.

Within 5 weeks

Imaginative thoughtful

Information, Inspiration, atmosphere, the elegance of discerning, and knowledgeable abilities.

Within 4 weeks

Self-Regulation

Self-monitoring, Goal’s surroundings, Self-talk, and self-reinforcement.

2 weeks

Employed with team members

Connected erudition component, adjacent work or assembly work, and interrelate with each other.

Within 4 weeks

Evidence Technology

Hardware system, software system, statistics, and system knowledge.

Within 2 weeks

Meeting Minutes template

Meeting

Date – 08-04-2022

Time – 12:00 am

Agenda – 2Regarding Implementation timelines and suitable process of learning strategy.

Attendees – Training manager, Ron (Director), and senior management.

Venue – Conference Hall

Training manager – Good morning, Thanks for the approval. Today we are here to the discussed appropriate process for the learning strategies.

Ron (Director) – It is okay.

Senior management – yes these are the accurate processes. What are obligatory resources for the implementation?

Senior management – How do you monitor the implementation of the learning strategy?

Training manager – The self-monitoring is the procedure for the implementation of a learning strategy.

Ron (Director) – Okay. Thank you.

Performance Criteria/Performance Checklist: Part B

This task must address the following performance criteria/ performance checklist.
To be assessed as satisfactory (S) in this assessment task the participant needs to demonstrate competency in the following critical aspects of evidence	S	N/S	Trainer/Assessor to complete (Comment and feedback to students)
a) During the consultation process with stakeholder · Discussed the expectation of stakeholder · Technological and system requirements · Discussed instructor, learner and organisational strategic requirements · Flexibility to adapt to future change · The implementation process of learning strategy	q	q
b) In the report, evaluated the approaches to learning and workplace training against organisational strategic requirements	q	q
c) In the report analysed the contribution of organisational learning to competitiveness, and confirmed with key stakeholders	q	q
d) The report has a clear process of examining and reviewing options for deploying quality policies and processes in organisational learning	q	q
e) In the report analysed and planned requirements for an organisational learning strategy to support organisational strategic and policy requirements	q	q
f) The report clearly explained how learning strategy aligns with organisational learning strategy, human resources and learning requirements and plans	q	q
g) Learning strategy was developed considering the following: · As per the feedback given by an instructor, learner and stakeholders during the meeting · relevant units of competency, modules from accredited courses or non-accredited training specification · s in organisational learning strategy	q	q
h) Learning strategy had the flexibility · to adapt to future changes, and promote the responsiveness of the organisation to changed circumstances and priorities · to support organisational strategic requirements	q	q
i) Learning strategy established processes and procedures for allocating and managing resources and staff, required for the implementation of the strategy	q	q
j) Structure of learning strategy compliant as per assessment and recognition policies and processes appropriate to organisational strategic requirements	q	q
k) The structure of procurement and supply policies and processes are appropriate to organisational strategic requirements	q	q

Assessment Results Sheet

Outcome

First attempt:

Outcome (make sure to tick the correct checkbox):

Satisfactory (S) ☐ or Not Satisfactory (NS) ☐

Date: _______(day)/ _______(month)/ ____________(year)

Feedback:

Second attempt:

Outcome (make sure to tick the correct checkbox):

Satisfactory (S) ☐ or Not Satisfactory (NS) ☐

Date: _______(day)/ _______(month)/ ____________(year)

Feedback:

Student Declaration

· I declare that the answers I have provided are my own work. Where I have accessed information from other sources, I have provided references and or links to my sources.

· I have kept a copy of all relevant notes and reference material that I used as part of my submission.

· All appeal options have been explained to me.

Student Signature

Date

Trainer/Assessor Name

Trainer/Assessor Declaration

I hold:

☐ Vocational competencies at least to the level being delivered

☐ Current relevant industry skills

☐ Current knowledge and skills in VET, and undertake

☐Ongoing professional development in VET

Trainer/Assessor Signature

Date

Office Use Only

The outcome of Assessment has been entered into the Student Management System

on _________________ (insert date)

by (insert Name) __________________________________

Pre-Assessment Checklist: Task 3 – Skills Test

The purpose of this checklist

Section 1: Information for Students

☐ Make sure you have completed the necessary prior learning before attempting this assessment.

☐ Make sure your trainer/assessor clearly explained the assessment process and tasks to be completed.

☐ Make sure you understand what evidence is required to be collected and how.

☐ Make sure you know your rights and the Complaints and Appeal process.

☐ Make sure that you have access to a computer and the internet (if you prefer to type the answers).

☐ Make sure that you have all the required resources needed to complete this Assessment Task (AT).

☐ The due date of this assessment task is in accordance with your timetable.

☐ In exceptional (compelling and compassionate) circumstances, an extension to submit an assessment can be granted by the trainer/assessor. Evidence of the compelling and compassionate circumstances must be provided together with your request for an extension to submit your assessment work.

☐The request for an extension to submit your assessment work must be made before the due date.

Section 2: Reasonable adjustments

I confirm that I have reviewed the Reasonable Adjustments guidelines and criteria as provided in Appendix A and attached relevant evidenceas required and select the correct checkbox.

☐ I do require reasonable adjustment

☐I do not require reasonable adjustment

Declaration (Student to complete)

☐I confirm that the purpose and procedures of this assessment task has been clearly explained to me.

☐I confirm that I have been consulted about any special needs I might have in relation to the assessment process.

☐ I confirm that the criteria used for this assessment has been discussed with me, as have the consequences and possible outcomes of this assessment.

☐I confirm I have accessed and understand the assessment information as provided in the Training Organisation’s Student Handbook.

☐I confirm I have been given fair notice of the date, time, venue and/or other arrangements for this assessment.

☐I confirm that I am ready for assessment.

Student Name: ______________________________________

Student Signature: ___________________________________

Assessment method-based instructions and guidelines: Skills Test

Assessment type

· Skills Test – Complete a set of activities related to implementation and monitoring of organisational learning strategy

Instructions provided to the student:

Assessment task description:

· This is the third (3) assessment task you must successfully complete to be deemed competent in this unit of competency.

· This assessment task is a Skills Test.

· You are required to complete a set of activities related to the implementation and monitoring of organisational learning strategy in this assessment task.

· You will receive your feedback within two (2) weeks, and you will be notified by your trainer/assessor when your results are available.

· You must attempt all activities of the project for your trainer/assessor to assess your competence in this assessment task.

Applicable conditions:

This skill test is untimed and is conducted as an open book assessment (this means you are able to refer to your textbook or other learner materials during the test).
You will be assessed independently on this assessment task.
No marks or grades are allocated for this assessment task. The outcome of the task will be Satisfactory or Not Satisfactory.
As you complete this assessment task, you are predominately demonstrating your skills, techniques and knowledge to your trainer/assessor.
Your trainer/assessor may ask you relevant questions during this assessment task

Resubmissions and reattempts:

Where a student’s answers are deemed not satisfactory after the first attempt, a resubmission attempt will be allowed.
The student may speak to their trainer/assessor if they have any difficulty in completing this task and require reasonable adjustments.
For more information, please refer to the Training Organisation’sStudent Handbook.

Location:

This assessment task may be completed in:

☐a classroom

☐learning management system (i.e. Moodle),

☐workplace,

☐or an independent learning environment.

Your Trainer/Assessor will provide you with further information regarding the location for completing this assessment task.

Purpose of the assessment

This assessment task is designed to evaluate student’s following skills and abilities to:

· Skills to implement organisational learning strategy as appropriate to organisational requirements.

· Skills to validate organisational assessment methods and assessment tools consistent with learning and wider operational needs of PEC consultants.

· Skills to ensure that learning resources are compliant with specific international, national, training industry and workplace needs of PEC.

· Skills to review assessment policies and procedures for continuing relevance, operational effectiveness and identify any gaps in learning strategy.

· Skills to review organisational learning and development and evaluate strategic outcomes attained through organisational learning strategy and update policies and procedures accordingly for future growth.

· Skills to incorporate national policy and system changes into organisational learning and development strategies and practices.

Task instructions

· This is an individual assessment.

· To ensure your responses are satisfactory you should consult a range of learning resources and other information such as handouts, textbooks, learner resources etc.

· Your writing must be concise, to the point, not provide irrelevant information and according to the word limit given.

· This assessment task requires you take on the role of “Training Manager”.

· The trainer/assessor will act as Director of the company.

· The trainer/assessor will provide the following resources to the student before initiating the task:

o Access and equity policy

o Assessment principle policy and procedure

o Assessment standards policy and procedure

o Learner support policy

o PEC_learning strategy_existing

o Validation policy and process

· You will complete a set of activities related to the implementation and monitoring of organisational learning strategy.

· Email addresses where the email is to be sent will be provided by the trainer/assessor.

· Learning strategy with version control numbers is to be updated using the same template used in Assessment Task 2.

· Word limit to complete the report for Part B of this assessment task is 600-800 words.

· You must prepare 10-12 presentation slides for Part B (Activity 8) of this assessment task.

· Time limit to deliver the presentation is 8-10 minutes.

Assessment Task 3 – Skills Test

Skills Test:

Part A:

Refer to the scenario in Assessment Task 2 and implement the organisational learning strategy you designed in Task 2.

Refer to the meeting minutes of the previous task (Assessment Task 2 – Part B). After approval from management, implement the organisational learning strategy. Follow the implementation process (Activity 2-6)
Refer to PEC organisation’s Validation Policy and validate the organisational assessment methods and assessment tools, ensuring consistency with the learning and wider operational needs of PEC Consultants.
Ensure that learning resources are compliant with specific international, national, training industry and workplace needs of PEC.
1. Trainer/assessor will provide learning resources for BSBHRM613.
2. The student must ensure the assessment tools comply with specific international, national, training industry and workplace needs of PEC.
3. The student must modify, if required, to mee the requirements of organisational learning strategies
Review assessment policies and procedures for continued relevance, operational effectiveness and identify any gaps in the learning strategy.
Send an email to all relevant departments and update the revised learning strategy with version control numbers. Share the location of the new learning strategy as per the recordkeeping system of PEC Consultants. Archive the old learning strategy.
Attach a screenshot with the submission, the location of the new learning strategy and the old learning strategy.

e.g., Training and development folder > Learning strategy folder > Copy of learning strategy file.

The final step is to initiate and implement the learning program for BSBWHS401 – Implement and monitor WHS policies, procedures and programs to meet legislative requirements in partnerships with Safe Work Australia. Send an email to Safe Work Australia’s Representative confirming the guidelines of the learning program to be delivered at three big organisations; Telstra, Vodafone and Optus.
Send a confirmation email to the Training Manager at Telstra, Vodafone and Optus (regarding the course structure, outline the training and assessment structure and time frame for the learning program). Check with them if they want to incorporate any late changes in the course and, if so, update the learning strategy accordingly.

Note: Use email addresses as advised by your Trainer/Assessor.

The management has given approval for implement the learning strategies. The implementation of organizational learning strategies such as:
Arrangement to occupational approach.
Orientation with squad memberships aptitude organization exertion streams.

To authenticate the organizational valuation approaches and tools are:
Fold all the possessions.
Checked separately supply for the submission.
Journalism the possessions.

Yes, the learning resources are compliant with explicit intercontinental, nationwide, exercise manufacturing and workplace wants of PEC (Isotani, et al.,2013).

The gaps in the learning strategy such as:
Absence of occupation information.
Absence of sympathetic of the character outstanding to inappropriate engagement.
Altering occupation necessities.
Unproductive administration.
Corporal or expressive circumstances in the workplace (Awidi, et al.,2015).

Email

To: Ron@au.in

Cc: RelevantDepartment@au.in

Date: 08-04-2022

Subject: Regarding Share the place of the innovative learning strategy.

Respected sir

As you know all the learning strategies, I want to updated the new learning strategy.

So, the new learning strategy location is in a document.as per the recordkeeping system in PEC consultants.

Kindly Archive the old learning strategy.

Thank you

Regards

Training manager

Screenshot

The final Steps is to initiate and implement the learning programs are:

Measure the exercise requirements.
Instrument exercise inventiveness.
Established administrative exercise purposes.
Generate exercise achievement strategy.
Assess & rescript the training.

Email

To: SafeworkAustralia’sRepresentative@au.in

Date: 08-04-2022

Subject: Regarding confirming the guidelines of the learning program.

Respected sir

I hope all is doing good.

I want to confirm the guidelines of the learning programs to be delivered at three big organizations are Telstra, Vodafone and Optus.

Kindly Respond this message.

Thank you

Regards

Training Manager

Email

To: TrainingmanagerTelstraVodafoneOptus@au.in

Date: 09-04-2022

Subject: Regarding the course structure, outline the training and assessment structure.

Respected sir

I have received your mail. This is a confirmation message to you that delivery is successful at Telstra, Vodafone and Optus.

If you want to integrate any late variations in this course, then let me know first.

Thank you

Regards

Safe work Australia Representative

Performance Criteria/Performance Checklist (Part A)

This task must address the following performance criteria/ performance checklist.
To be assessed as satisfactory (S) in this assessment task, the participant needs to demonstrate competency in the following critical aspects of evidence	S	N/S	Trainer/Assessor to complete (Comment and feedback to students)
a) Attached evidence for validation of assessments tools: · As per the validation policy of PEC · Assessments are consistent with assessment policy · Learning resources and assessment tools are consistent with the learner and organisational needs	q	q
b) Listed compliant resources in the learning strategy · Resource provider names and certification of authenticity · Resources provider’s guarantee statement providing compliant resources · learning resources compliant with specific international, national, industry and workplace needs	q	q
c) Implemented an organisational learning strategy appropriate to organisational requirements: · Learning strategy as per the requirements stated in the meeting minutes from the stakeholders meeting with the training manager · Has technological and systems requirements · Learning strategy is flexible and adapts to future changes · The implementation process is clear and concise	q	q
d) Reviewed policies and procedures for continuing relevance, operational effectiveness, and to identify any gaps: · Learning strategy aligned with the assessment policy · Learning strategy was relevant to the operation of PEC consultants · Any gaps had been identified · If there was a gap, the student had improved the learning strategy to fill the gap.	q	q
e) Communicated with the team in a professional manner · Submitted a copy of the email to the team regarding the implementation of the learning strategy · Provided a screenshot of the location of the new and old learning strategy	q	q
f) Initiated and implemented learning programs with Telstra, Optus and Vodafone: · Copy of an email co-ordinating with Safe Work Australia · Copy of confirmation email with the Managers of the organisations where learning program is being delivered	q	q

Part B

After six months:

You have received a call from Senior Management. PEC has situation has improved. The team members’ productivity has increased, and PEC Consultants are back in business (improved by 25% after the implementation of the learning strategy, and they now have a desired 40% market share). This time Ron called you to prepare for future programs.

Ron has asked you to systematically evaluate the strategic outcomes attained through the organisational learning strategy and update policies and procedures accordingly to enable future growth.

Feedback from clients:

The course structure was clear, but the allocated time for training was less than what the content required.
Clients mentioned they liked the simulated environments for assessments and role-plays.
Telstra’s Training Manager would like to set up on-going arrangements for training. They want their staff to be able to access their performance outcomes after training and then would like a customised training program for future individual training needs.

For 2020-2021 you need to:

Review organisational learning and development, evaluate the strategic outcomes attained through the organisational learning strategy and update policies and procedures accordingly for future growth.
Review the learning resources or assessment tools, and modify if required, to meet the requirements of organisational learning strategies and/or client requirements.
Set up a procedure to systematically liaise with educators, learners and others to monitor the learning strategies and learning resources against organisational learning targets. Incorporate the procedure in your review.
Review, monitor, and incorporate any national policy and system changes into the organisational learning and development strategies and practices
Modify or re-design the learning strategies and learning resources to support the implementation of improved learning policies and procedures.
Review the performance of resources and people supporting organisational learning strategy implementation.
Evaluate the end-to-end implementation of the organisational learning strategy.
Develop a presentation to introduce your plan for improving organisational learning strategy formation.

Prepare a report including point 1 – 7 above as headings. Attach any updated policies and procedures.

Write your report using 1000 – 1500 words.

Develop a PowerPoint presentation (15 – 20 slides) that discusses your findings and evaluations and your Learning Strategy improvement plan for a future board meeting.

Guidelines for preparing the report:

Start with an introduction, then move on to supporting body paragraphs. Write a conclusion and cite your sources.
You must only use authentic and verifiable information.
The report should be presented in the provided format.
Proofread it.
Always make sure to run your ideas by your trainer/assessor to make sure that it is okay that you approach the report in this way.
Your report must contain original content and should not be a “copy” of someone else’s work.

Report format:

Introduction
Body of the report
References and bibliography

Report

Introduction

In the previous description, as we discuss about the development of learning strategy. Then after six months the senior management has sent the feedback on those strategies. The situation of the company has been improved now and the team members productivity has been increased. So, we have to be updated the innovative policies and the procedures of the learning strategy. The outcomes of those strategies are found and these strategies are useful for the future.

Purpose

The old learning strategies of the organization has been improved after the six months, so we are able to find out the updated or nee policies and procedures. The re-designed or the updated policies and the procedures of the development of learning strategies such as:

Firstly Recognize the queries and the issues for learning.
categorize the knowledge purposes and the consequences.
We have to be Analysing the requirements for executing an energetic knowledge policy.
The commotion of the knowledge has to be deliberate or condescend.
Classify the arrangement of the knowledge proceedings.
In last, valuation and estimate of the approach or strategy.

The originate and inspiration is also significant for all the knowledge strategies.

The communal interaction between the consumers or the team members has to be amplified. This is the only way of the inspiration.

The program and measures are reviewed by organize the shareholders appraisal, improves a draft, and acquires authorization from the accountable decision-making shadowed by an endorsement from the support consultant.

Conclusion

As per the discussion, the policies and procedures of the development of learning strategies. The rescript and re-designment of the strategies and the procedures has been better-quality. The outcomes of the policies and procedures as work with the team members, they confirm the amenability with commandments and principles, spring supervision for the conclusion manufacture, and restructure interior procedure. Measuring the desires of the consumers and staff associates are the procedure that progress the learning strategies.

Performance Criteria/Performance Checklist (Part B)

Your task must address the following performance criteria/ performance checklist.
To be assessed as satisfactory (S) in this assessment task the participant needs to demonstrate competency in the following critical aspects of evidence	S	N/S	Trainer/Assessor to complete (Comment and feedback to students)
a) Review organisational learning and development: · Review the feedback from external clients · Review the feedback from internal stakeholders · Review the outcome of the learning strategy after implementation	q	q
b) Develop procedures to systematically liaise with educators, learners and others to monitor if the learning strategies and learning resources achieve organisational learning targets: · Discussed and agreed on a procedure for liaising between stakeholders and PEC consultants · Attached a copy of the report after the meeting	q	q
c) Discussed the monitoring process of learning strategies with stakeholder for future improvements	q	q
d) Ensured that the learning strategy is compliant with national standards, policy requirements and industry code of practice	q	q
e) Customised or improved learning strategies and learning resources to support implementation of improved learning policies and procedures	q	q
f) Listed a process to customise the learning resources as per client or organisational needs	q	q
g) Evaluated the implementation plans for improvement of organisational learning strategies · Learning program outcome · Reviewed the resources including human resources in the process of implementation of learning strategy · Listed the improvements or activities required to fill the gap · Outlined the implementation plan for improving learning strategies	q	q
h) Developed and presented a plan for improving organisational learning strategy formation: · Learner demonstrated professional behaviour during the meeting · Commutated professionally during the meeting · Presented effectively and prepared an engaging presentation · Covered all the listed points given in the assessment task in the findings report	q	q

Assessment Results Sheet

Outcome

First attempt:

Outcome (make sure to tick the correct checkbox):

Satisfactory (S) ☐ or Not Satisfactory (NS) ☐

Date: _______(day)/ _______(month)/ ____________(year)

Feedback:

Second attempt:

Outcome (make sure to tick the correct checkbox):

Satisfactory (S) ☐ or Not Satisfactory (NS) ☐

Date: _______(day)/ _______(month)/ ____________(year)

Feedback:

Student Declaration

· I declare that the answers I have provided are my own work. Where I have accessed information from other sources, I have provided references and or links to my sources.

· I have kept a copy of all relevant notes and reference material that I used as part of my submission.

· All appeal options have been explained to me.

Student Signature

Date

Trainer/Assessor Name

Trainer/Assessor Declaration

I hold:

☐ Vocational competencies at least to the level being delivered

☐ Current relevant industry skills

☐ Current knowledge and skills in VET, and undertake

☐Ongoing professional development in VET

Trainer/Assessor Signature

Date

Office Use Only

Outcome of Assessment has been entered into the Student Management System

on _________________ (insert date)

by (insert Name) __________________________________

Appendix A: Reasonable Adjustments

Reasonable Adjustment Strategies Matrix (Trainer/Assessor to complete)

Category

Possible Issue

Reasonable Adjustment Strategy

(select as applicable)

¨ LLN

¨ Speaking

¨ Reading

¨ Writing

¨ Confidence

¨ Verbal assessment

¨ Presentations

¨ Demonstration of a skill

¨ Use of diagrams

¨ Use of supporting documents such as wordlists

¨ Non-English Speaking Background

¨ Speaking

¨ Reading

¨ Writing

¨Cultural background

¨ Confidence

¨ Discuss with the student and supervisor (if applicable) whether language, literacy and numeracy are likely to impact on the assessment process

¨ Use methods that do not require a higher level of language or literacy than is required to perform the job role

¨ Use short sentences that do not contain large amounts of information

¨ Clarify information by rephrasing, confirm understanding

¨ Read any printed information to the student

¨ Use graphics, pictures and colour coding instead of, or to support, text

¨ Offer to write down, or have someone else write, oral responses given by the student

¨ Ensure that the time available to complete the assessment, while meeting enterprise requirements, takes account of the student’s needs

¨ Indigenous

¨ Knowledge and understanding

¨ Flexibility

¨ Services

¨ Inappropriate training and assessment

¨ Culturally appropriate training

¨ Explore understanding of concepts and practical application through oral assessment

¨ Flexible delivery

¨ Using group rather than individual assessments

¨ Assessment through completion of practical tasks in the field after demonstration of skills and knowledge.

¨ Age

¨ Educational background

¨ Limited study skills

¨ Make sure font size is not too small

¨ Trainer/Assessor should refer to the student’s experience

¨ Ensure that the time available to complete the assessment takes account of the student’s needs

¨ Provision of information or course materials in an accessible format.

¨ Changes in teaching practices, e.g. wearing an FM microphone to enable a student to hear lectures

¨ Supply of specialised equipment or services, e.g. a note-taker for a student who cannot write

¨ Changes in lecture schedules and arrangements, e.g. relocating classes to an accessible venue

¨ Changes to course design, e.g. substituting an assessment task

¨ Modifications to the physical environment, e.g. installing lever taps, building ramps, installing a lift

¨ Educational background

¨ Reading

¨ Writing

¨ Numeracy

¨ Limited study skills and/or learning strategies

¨ Discuss with the Student previous learning experience

¨ Ensure learning and assessment methods meet the student’s individual need

¨ Disability

¨ Speaking

¨ Reading

¨ Writing

¨ Numeracy

¨ Limited study skills and/or learning strategies

¨ Identify the issues

¨ Create a climate of support

¨ Ensure access to support that the student has agreed to

¨ Appropriately structure the assessment

¨ Provide information or course materials in an accessible format, e.g. a textbook in braille

¨ Changes in teaching practices, e.g. wearing an FM microphone to enable a student to hear lectures

¨ Supply of specialised equipment or services, e.g. a note-taker for a student who cannot write

¨ Changes in lecture schedules and arrangements, e.g. relocating classes to an accessible venue

¨ Changes to course design, e.g. substituting an assessment task

¨ Modifications to the physical environment, e.g. installing lever taps, building ramps, installing a lift

Trainer/Assessor Name
Trainer/Assessor Declaration	I declare that I have attached all relevant evidence to provide reasonable adjustment. The training package guidelines and criteria have not been compromised in the process of providing reasonable adjustment to the student. I declare that I have conducted a fair, valid, reliable, and flexible assessment. I have provided explanation of reasonable adjustments strategy used, as required.
Trainer/Assessor Signature
Date

Appendix B: Learner Evaluation Form

Please complete this evaluation form as thoroughly as you can, in order for us to continuously improve our training quality. The purpose of the evaluation form is to evaluate the areas below:

logistics and support
facilitation
training material
assessment

Your honest and detailed input is therefore, of great value to us, and we appreciate your assistance in completing this evaluation form!

Unit of Competency Name		Trainer/Assessor Name
StudentName (Optional)		Dates of Training
Employer/Work site (if applicable)		Date of Evaluation
A	Logistics and Support Evaluation
No.	Criteria/Question		Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
1	The communication regarding the required attendance and time to study to pass this unit was correct
2	The staff were efficient and helpful.
3	The training equipment and material used was effective and prepared.
4	The training venue was conducive to learning (set-up for convenience of students, comfortable in terms of temperature, etc.)

							\

No.	Criteria/Question	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
B	Trainer/Assessor Evaluation
1	The trainer/assessor was prepared and knowledgeable on the subject of theprogram
2	The trainer/assessor encouraged student participation and input
3	The trainer/assessor made use of a variety of methods, exercises, activities and discussions
4	The trainer/assessor used the material in a structured and effective manner
5	The trainer/assessor was approachable and respectful of the learners
6	The trainer/assessor was punctual and kept to the schedule
7	The trainer/assessor was easy to understand and used the correct language

No.	Criteria/Question	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
C	Learning Evaluation
1	The learning outcomes of the unit are relevant and suitable.
2	The content of the unit was relevant and suitable for the target group.
3	The length of the training was suitable for the unit.
4	The learning material assisted in the learning of new knowledge and skills to apply in a practical manner.
5	The learning material was free from spelling and grammar errors
6	Handouts and exercises were clear, concise and relevant to the outcomes and content.
7	Learning material was generally of a high standard, and user-friendly

References

Awidi, I. T., & Cooper, M. (2015). Using management procedure gaps to enhance e-learning implementation in Africa. Computers & education, 90, 64-79.

Bagheri, M., Ali, W. Z. W., Abdullah, M. C. B., & Daud, S. M. (2013). Effects of project-based learning strategy on self-directed learning skills of educational technology students. Contemporary educational technology, 4(1), 15-29.

Caineng, Z., Zhi, Y., Jingwei, C., Rukai, Z., Lianhua, H., Shizhen, T., … & Jingli, Y. (2013). Formation mechanism, geological characteristics and development strategy of nonmarine shale oil in China. Petroleum Exploration and Development, 40(1), 15-27.

Choudhury, S., & Pattnaik, S. (2020). Emerging themes in e-learning: A review from the stakeholders’ perspective. Computers & Education, 144, 103657.

Evangelisti, L., Battista, G., Guattari, C., Basilicata, C., & de Lieto Vollaro, R. (2014). Influence of the thermal inertia in the European simplified procedures for the assessment of buildings’ energy performance. Sustainability, 6(7), 4514-4524.

Isotani, S., Mizoguchi, R., Isotani, S., Capeli, O. M., Isotani, N., De Albuquerque, A. R., … & Jaques, P. (2013). A Semantic Web-based authoring tool to facilitate the planning of collaborative learning scenarios compliant with learning theories. Computers & Education, 63, 267-284.

Kumar, N., & Saxena, S. (2015). A preference-based resource allocation in cloud computing systems. Procedia computer science, 57, 104-111.

McGrath, S. (2012). Building new approaches to thinking about vocational education and training and development: Policy, theory and evidence. International Journal of Educational Development, 32(5).

Palloan, P., & Swandi, A. (2019, February). Development of learning instrument of active learning strategy integrated with computer simulation in physics teaching and learning on makassar state university. In Journal of Physics: Conference Series (Vol. 1157, No. 3, p. 032016). IOP Publishing.

Pietrzak, M., & Paliszkiewicz, J. (2015). Framework of Strategic Learning: The PDCA Cycle. Management (18544223), 10(2).

Proctor, E. K., Powell, B. J., & McMillen, J. C. (2013). Implementation strategies: recommendations for specifying and reporting. Implementation Science, 8(1), 1-11.

Santos-Vijande, M. L., López-Sánchez, J. Á., & Trespalacios, J. A. (2012). How organizational learning affects a firm’s flexibility, competitive strategy, and performance. Journal of business research, 65(8), 1079-1089.

Schunk, D. H., & Zimmerman, B. J. (2013). Self-regulation and learning.

Talvitie, J., Mikola, A., Setälä, O., Heinonen, M., & Koistinen, A. (2017). How well is microlitter purified from wastewater? –A detailed study on the stepwise removal of microlitter in a tertiary level wastewater treatment plant. Water research, 109, 164-172.

Ziegler, A., Debatin, T., & Stoeger, H. (2019). Learning resources and talent development from a systemic point of view. Annals of the New York Academy of Sciences, 1445(1), 39-51.

BSBHRM613 – Contribute to the development of learning and development strategies

Question 1: Define the concept of learning and development strategy.

The concept of learning and development strategy frameworks how an association progresses its personnel’s competencies, services, and proficiencies to continue positively. It is a significant share of the complete professional approach.

Question 2: What is meant by strategic planning?

Strategic planning discusses the procedure in which administrators bests regulate their visualization for the upcoming as glowing as recognize their goals and the purposes for the association. The development comprises creating the classification in which those goals must be understood so that the association can influence its specified revelation (Agarwal, et al.,2012).

Question 3: What is the purpose of a strategic plan?

The purpose of strategic planning is to customary inclusive goals for the occupational and to progress a strategy to accomplish them. It includes marching posterior from your everyday procedures and requesting where your occupational is controlled and what its significance must be. The main determination of premeditated arrangement is too customary definite goals for the evolution and accomplishment of your association

Question 4: What is strategic management and execution?

Strategic execution is the employment of a deliberate proposal used to accomplish an administration’s goals. Planned execution uses developments, organizations, or a sequence of conclusions to elucidate goals for workforces and describe stages or movements the corporation requires to revenue in instruction to influence its goals. It is consuming the personnel compulsory to sustenance a corporation’s approach and manufactures undisputable they are responsibility what the corporation requires them to do accomplish its deliberate goals or the aims.

Question 5: List the four (4) phases of strategic management and execution.

The four phases of the strategic administration and implementation are:

1. The Purposes and location of the goals.

2. The approach to operation and nursing.

3. The development and examination.

4. The employment and the adjustment.

Question 6: What is a learning plan?

A learning plan is a tenure to designate the document that is used for knowledge expansion throughout the time. A learning plan is an inclusive, customizable, multi-day proposal for education and assessment (Syamsudin, et al.,2019).

Question 7: What is organizational learning and development?

Organizational learning is the procedure of generating, retentive and transporting information in an association. An organization progresses finished the period as its improvements understanding. The Administrative expansion is where the interferences are industrialized with a methodical approach.

Question 8: Briefly explain the concept of organizational learning.

The concept of Organizational learning is the administration’s procedure of acquiring information associated with its purpose and using that information to acclimatize to an altering environment and intensification competence. The association is completely essential to acquire and familiarize for an extended period of achievement. An administrative erudition is a procedure by which an association progresses the situation throughout concluded acquisition involvement and uses that knowledge to generate information. The familiarity formed is then transported within the association.

Question 9: What is meant by formal learning?

Formal learning denotes a kind of knowledge database in which the goals and objects are definite by the exercise subdivision, instructional fashionable, and mentor. It is that which revenues apartment as proposed within officially established instructive organizations such as universities, seminaries academies, exercise centers, and so on. Characteristically, it shadows a prearranged context whether or not a definite presence at the organization is compulsory.

Question 10: What is meant by organizational learning?

Organizational learning is a procedure of generating and transporting information within an association. A learning development in administrations that includes the communication of separate and cooperative stages of examination and principles to attaining administrations’ goals.

Question 11: How can you evaluate and prepare the approach to organizational learning and development?

We can appraise and also prepared the approach to organizational learning and development:

1. Through generating a compacted and helpful substructure.

2. To progress quantifiable presentation standards.

3. Through Suggestion continuing underpinning and information reminders.

4. The squad leaders are converting into connected exercise promoters.

Question 12: What is the purpose of having an organizational learning strategy?

The purpose of the organizational learning strategy is the administration’s procedure of acquiring information associated with its meaning and also using that information to acclimatize to the fluctuating atmosphere and also grow the effectiveness. An administrative knowledge approach is to permits a corporation to retain education, humanize, and also emerge the innovative competencies founded on historical accomplishments and shortcomings.

Question 13: What is the main purpose of the learning and performance ecosystem?

The main purpose of the learning and performance ecosystem is to intensify efficiency. The knowledge and presentation ecosystem augments the separate and administrative efficiency by concerning individuals and supporting them with a comprehensive assortment of content, procedures, and knowledge to determine presentation.

Question 14: What are flexible organizational strategies?

Strategic flexibility is the competence of an association to re-join to foremost fluctuations that take the apartment in its outward atmosphere by obligating the possessions essential to reply to those vicissitudes. Administrative plasticity is the capability to modify the implementation to innovative resourcefulness quickly (Eversole, et al.,2012).

Question 15: What is meant by resource management?

Resource management is receiving, apportioning, and managing the possessions, such as entities and their services, sums of money, knowledge, resources, equipment, and accepted possessions obligatory for a development. Resource organization confirms that interior and exterior possessions are used efficiently on period and to inexpensive

Question 16: Why do we need recognition of prior learning?

We need the recognition of prior learning to improve the employment capability and occasions of a separate as glowing as deliver substitute directions to developed instruction. To deliver occasions for plummeting dissimilarities based on benefitting convinced procedures of information finished others. It can assist these entities to obtain the prescribed requirement that competitions their information and services. Thus, it subsidizes refining their employment aptitude, flexibility, enduring knowledge, communal presence, and self-confidence (Sandberg, et al.,2013).

Question 17: What is managing strategic change?

The Strategic change administration permits businesses to judiciously and dependably make desirable variations. Tactical alteration organization is the procedure of management alteration in an organized, considerate way in instruction to encounter structural goals, purposes, and assignments.

Question 18: What are Kirkpatrick’s Four Stages of Evaluation?

The Kirkpatrick Model is the universally documented technique of appraising the consequences of the exercise and knowledge agendas. Kirkpatrick’s four phases of assessment such as Behaviour, knowledge, Consequences, and response.

Question 19: What is meant by performance gap analysis?

The performance gap analysis regulates what characteristics are absent in the presentation of an operative in a specific situation or of a corporation in judgment with its participants. A gap analysis is the procedure corporations use to comparation their existing presentation with their anticipated, predictable presentation. This examination is used to regulate whether a business is conference prospects and using its possessions efficiently (Robinson, et al.,2015)

Question 20: List the personnel that may need notice of a recommendation for change?

The several personnel that may essential advertisement of a commendation for a variation such as:

1. The Modification of optional boarding

2. The alteration procedure proprietor

3. The amendment administration squads

4. The Alteration of executive

5. The alternative TAXICAB.

Class Activities:

Activity 1

Assume that you are working as a project manager in ABC construction company. Your company has allowed you to lead one project in a regional area. You are required to evaluate methods of learning and development against organizational requirements

Question 1: What are the different strategies you will use to evaluate methods of learning and development against organizational requirements?

To appraise methods of knowledge and expansion in contradiction to the administrative requirements, dissimilar approaches are used:

1. Comparation yourself to the comparable administrations.

2. Complete the different calculations.

3. Train for the communal occupation necessities.

4. Deliberate the manufacturing or your structure corporation.

5. Explore the complete presentation.

6. The dissimilar exercise agendas for the dissimilar characters.

7. Recognizing the services, information and behaviors are compulsory for the corporation as glowing as.

Activity 2:

As you have evaluated methods of learning and development against organizational requirements in this project, discuss the steps and procedures you will implement to examine and review options for deploying quality policies and processes in organizational learning.

The steps and procedures that are applied to inspect quality administration organizations are:

1. Distinguish the Managerial goals of the establishment.

2. Generating a recognized employment strategy.

3. Accompanying a preliminary position examination.

4. Creating an employment strategy for manufacturing.

5. Obligation from the highest administration or the association.

6. Providing exercise to the staff.

7. The dangerous achievement is recognizing.

8. Expansion of credentials and the archives.

9. Set the strategies and measures for each subdivision.

10. Interconnect the consequences and quantity of the consequences also.

Activity 3

As you will ensure workplace learning opportunities are used by teams and individuals. What are the appropriate methods and strategies that you will implement to construct and present plans for improving organizational learning strategies?

The approaches and strategies that implemented to hypothesis and contemporary strategies for educating the knowledge approach:

1. Arrangement with other aptitude organization workstreams.

2. Arrangement to the commercial approach.

3. The definite possibility or the opportunity.

4. The important results and commendations.

5. The knowledge association competencies.

6. The knowledge arrangements.

7. The Admission of the assistance’s countryside at your corporation.

8. The subsidy is classical and overriding archetypal.

References

Agarwal, R., Grassl, W., & Pahl, J. (2012). Meta‐SWOT: introducing a new strategic planning tool. Journal of Business Strategy.

Eversole, B. A., Venneberg, D. L., & Crowder, C. L. (2012). Creating a flexible organizational culture to attract and retain talented workers across generations. Advances in Developing Human Resources, 14(4), 607-625.

Robinson, J. F., Foxon, T. J., & Taylor, P. G. (2015, August). Performance gap analysis case study of a non-domestic building. In Proceedings of the Institution of Civil Engineers-Engineering Sustainability (Vol. 169, No. 1, pp. 31-38). Thomas Telford Ltd.

Sandberg, F., & Kubiak, C. (2013). Recognition of prior learning, self-realization and identity within Axel Honneth’s theory of recognition. Studies in Continuing Education, 35(3), 351-365.

Syamsudin, S., & Supriyanto, A. (2019). Konsep Individual Learning Plan. Proceeding of The URECOL, 160-165.

BSBSUS511 Develop Workplace Policies and Procedures for Sustainability

Table of Contents. 1

Instructions to Learner. 2

Assessment instructions. 2

Assessment requirements. 5

Candidate Details. 6

Assessment – BSBSUS511: Develop workplace policies and procedures for sustainability. 6

Observation/Demonstration. 7

Summative Assessments. 20

Section A: Skills Activity. 21

Section B: Knowledge Activity (Q & A). 23

Section C: Performance Activity. 25

Case Studies. 26

Case Study A – Sustainability Policy. 26

Case Study B – Developing Sustainability Policies. 27

Case Study C – Documenting outcomes. 28

Workplace Documentation – for learners. 29

Workplace documents checklist. 29

Instructions to Learner

Assessment instructions

Overview

Written work

Address each question including any sub-points
Demonstrate that you have researched the topic thoroughly
Cover the topic in a logical, structured manner
Your assessment tasks are well presented, well referenced and word processed
Your assessment tasks include your full legal name on each and every page.

Active participation

It is a condition of enrolment that you actively participate in your studies. Active participation is completing all the assessment tasks on time.

Plagiarism

Plagiarism is taking and using someone else’s thoughts, writings or inventions and representing them as your own.Plagiarism is a serious act and may result in a learner’s exclusion from a course. When you have any doubts about including the work of other authors in your assessment, please consult your trainer/assessor.The following list outlines some of the activities for which a learner can be accused of plagiarism:

Presenting any work by another individual as one’s own unintentionally
Handing in assessments markedly similar to or copied from another learner
Presenting the work of another individual or group as their own work
Handing in assessments without the adequate acknowledgement of sources used, including assessments taken totally or in part from the internet.

If it is identified that you have plagiarised within your assessment, then a meeting will be organised to discuss this with you, and further action may be taken accordingly.

Collusion

Collusion is the presentation by a learner of an assignment as their own thatis, in fact, the result in whole or in part of unauthorised collaboration with another person or persons. Collusion involves the cooperation of two or more learners in plagiarism or other forms of academic misconduct and, as such, both parties are subject to disciplinary action. Collusion or copying from other learners is not permitted and will result in a “0” grade and NYC.

Competency outcome

There are two outcomes of assessments: S = Satisfactory and NS = Not Satisfactory (requires more training and experience).

Once the learner has satisfactorily completed all the tasks for this module the learner will be awarded “Competent” (C) or “Not yet Competent” (NYC) for the relevant unit of competency.

If you are deemed “Not Yet Competent” you will be provided with feedback from your assessor and will be given another chance to resubmit your assessment task(s).If you are still deemed as “Not Yet Competent” you will be required to re-enrol in the unit of competency.

Additional evidence

If we, at our sole discretion, determine that we require additional or alternative information/evidence in order to determine competency, you must provide us with such information/evidence, subject to privacy and confidentiality issues.We retain this right at any time, including after submission of your assessments.

Confidentiality

We will treat anything, including information about your job, workplace, employer, with strict confidence, in accordance with the law.However, you are responsible for ensuring that you do not provide us with anything regarding any third party including your employer, colleagues and others, that they do not consent to the disclosure of. While we may ask you to provide information or details about aspects of your employer and workplace, you are responsible for obtaining necessary consents and ensuring that privacy rights and confidentiality obligations are not breached by you in supplying us with such information.

Assessment appeals process

If you feel that you have been unfairly treated during your assessment, and you are not happy with your assessment and/or the outcome as a result of that treatment, you have the right to lodge an appeal.You must first discuss the issue with your trainer/assessor.If you would like to proceed further with the request after discussions with your trainer/assessor, you need to lodge your appeal to the course coordinator, in writing, outlining the reason(s) for the appeal.

Recognised prior learning

Candidates will be able to have their previous experience or expertise recognised on request.

Special needs

Assessment requirements

Assessment can either be:

Direct observation
Product-based methods e.g. reports, role plays, work samples
Portfolios – annotated and validated

The assessment activities in this workbook assess aspects of all the elements, performance criteria, skills and knowledge and performance requirements of the unit of competency.

To demonstrate competence in this unit you must undertake all activities (formative and summative) in this workbook and have them deemed satisfactory by the assessor. If you do not answer some questions or perform certain tasks, and therefore you are deemed to be Not Yet Competent, your trainer/assessor may ask you supplementary questions to determine your competence. Once you have demonstrated the required level of performance, you will be deemed competent in this unit.

Should you still be deemed Not Yet Competent, you will have the opportunity to resubmit your assessments or appeal the result.

As part of the assessment process, all learners must abide by any relevant assessment policies as provided during induction.

If you feel you are not yet ready to be assessed or that this assessment is unfair, please contact your assessor to discuss your options. You have the right to formally appeal any outcome and, if you wish to do so, discuss this with your trainer/assessor.

Candidate Details

Assessment – BSBSUS511:Develop workplace policies and procedures for sustainability

Please complete the following activities and hand in to your trainer/assessor for marking. This forms part of your assessment for BSBSUS511:Develop workplace policies and procedures for sustainability.

Name: _____________________________________________________________

Address: _____________________________________________________________

_____________________________________________________________

Email: _____________________________________________________________

Declaration

Signed: ____________________________________________________________

Date: ____________________________________________________________

If activities have been completed as part of a small group or in pairs, details of the learners involved should be provided below:

This activity workbook has been completed by the following persons and we acknowledge that it was a fair team effort where everyone contributed equally to the work completed.We declare that no part of this assessment has been copied from another person’s work with the exception of where we have listed or referenced documents or work and that no part of this assessment has been written for us by another person.

Learner 1: ____________________________________________________________

Signed: ____________________________________________________________

Learner 2: ____________________________________________________________

Signed: ____________________________________________________________

Learner 3: ____________________________________________________________

Signed: ____________________________________________________________

Observation/Demonstration

Throughout this unit, you may be expected to show your competency of the elements through observations or demonstrations. Your trainer/assessor will have a list of demonstrations you must complete or tasks to be observed. The observations and demonstrations will be completed as well as the activities found in this workbook.

Observation and evidence checklists have been included for all performance criteria in the Assessor Workbook, but the assessor only needs to record evidence in this document if they deem it necessary to judge competency for that particular activity.

An explanation of observations and demonstrations:

Observation is on-the-job

The observation will usually require:

Performing a work-based skill or task
Interaction with colleagues and/or customers.

Demonstration is off-the-job

A demonstration will require:

Performing a skill or task that is asked of you
Undertaking a simulation exercise.

Your trainer/assessor will inform you of which one of the above they would like you to do. The observation/demonstration will cover one of the unit’s elements.

The observation/demonstration will take place either in the workplace or the training environment, depending on the task to be undertaken and whether it is an observation or demonstration. Your trainer/assessor will ensure you are provided with the correct equipment and/or materials to complete the task. They will also inform you of how long you have to complete the task.

You should be able to demonstrate the skills, knowledge and performance criteria required for competency in this unit, as seen in the Learner Guide.

Activities

Complete the following activities individually or in a group (as applicable to the specific activity and the assessment environment).

Activity1A

Estimated Time

30 Minutes

Objective

To provide you with an opportunity to identify how to establish scope and objectives of workplace sustainability policies.

This activity does not require observation.

Explain what action you could take to establish the scope and objectives of sustainability policies in the workplace.

Write your answer in no more than 100 words.

Sustainability is the competence to justifiably happen the energetic human desires of the existing deprived of cooperating the capacity of upcoming generations to encounter their requirements by preservative and defensive the zone’s environments and ordinary possessions.

The action or steps that takings to instrument a workplace sustainability procedure:

1. Comprehend sustainability and distinguish what it resources to the corporation.

2. Established the goals and obligations.

3. Participate with the shareholders endlessly.

4. Begin the organization and procedures.

5. Interconnect the movements, pathway the development, and encounter the opportunities (Sala, et al.,2015).

Activity 1B

Estimated Time

15 Minutes

Objective

To provide you with an opportunity to identify how to gather information for the development of sustainability policies.

This activity does not require observation.

1. List two internal and two external sources of information.

2. List four methods of gathering information.

1. The two internal sources of information such as corporation conferences, and administrators are the foundations for the growth of the sustainability policies.

The external sources of information such as Manufacturing connotations, and faith-constructed organizations are the foundations for the expansion of the sustainability policies (Damanpour, et al.,2018).

2. The four methods of gathering information such as Philosophy, Atmosphere, Civilisation, and low cost are the fragment of the growth of the sustainability strategies or policies.

Activity 1C

Estimated Time

60 Minutes

Objective

To provide you with an opportunity to identify how to analyze information and consultation insights.

This activity does not require observation.

Explain what method you could use to analyze the information you have gathered. Write your answer in no more than 150 words.

The methods that use to analyze information that you have gathered:

1. Reviews – Appropriate inexpression at your topmost review of the queries, regulate the example extent, usage of the irritable tabularization to strainer the consequences, and attract the assumptions.

2. Operational tracking – Itsassistancesthe facilities such as transporting the additional modified perusing involvement.

3. Transactional facts stalking – It delivers an instrument to pathway the opinion of the beginning of the operation by connecting a preliminary operator mission with the extra responsibilities, that have remained formed from it.

4. community media nursing – It includes the tracking or following of an operational variety of references and the succeeding of them (Tuominen, et al.,2014).

5. Assembling contribution and recordkeeping of the data – A contribution permits for the recurrent instructions, and for expenditures to be feast concluded the period of suppleness in what way you retail the goods or services.

The Recordkeeping of the information denotes the material and the permitsentreated by the consumers throughout the procedure or record-keeping in the direction to undeveloped an interchange explanation with the establishment of the corporation.

Activity 1D

Estimated Time	60 Minutes
Objective	To provide you with an opportunity to develop and document sustainability policies according to organizational processes.
Equipment needed	Access to a computer.
	This activity does not require observation. Refer to Case Study B – Developing sustainability policies Develop a sustainability policy that identifies and documents five ways the business in the case study could improve its environmental impact. Your report should be typed on a computer and follow the organizational processes as detailed in the case study. Report Introduction –In the quick explanation, the conducts that for the insignificant corporate to advance their environmental impact such as usage of maintainable goods, deliver to the community transportation traveler profits, proposal them inaccessible exertion, usage of supportablepacking, and variety liveliness well-organized advancements. Purpose – The purpose of the advance the strategies conservational impact is to influence one or together of individuals extents, thusselecting of discourse some of the ecosphere furthermost demanding difficulties. It drops the surplus, diminishing the feasting and defending and preserving the environment and ordinary environments. It intends to confirm the atmosphere is non-violent, hygienic, and maintainable. The foremost determination of the sustainability strategies is that it permits the entities to encounter their existing requirements and also delivers on the desires of the upcoming compeers. Policy – The sustainability policy pursues to confirm that expansion is assumed not individual in the accurate technique but extra outstandingly to guarantee that the accurate belongings are completed. The policies that advance the conservational impact such as: 1. Customary the resident productions goalmouths. 2. Inspire Electronics Automobiles. 3. Prohibited Surplus Nourishment. 4. Incentivize carbon agriculture. 5. Being shrewd about the nuclear-powered.

Activity 1E

Estimated Time	60 Minutes
Objective	To provide you with an opportunity to incorporate implementation and continuous improvement processes into sustainability policies.
Equipment needed	Ø The policy developed in Activity 1D Ø Access to a computer.
	This activity does not require observation. Refer to Case Study B – Developing sustainability policies Using the policy points you identified and documented in Activity 1D, add additional information that explains what action can be taken to implement them and how they will be monitored for continuous improvement. The Actions that can be taken to instrument the sustainability policy: 1. Progress the exact, quantifiablegoalmouths, and purposes. 2. Describe sustainability revenue for your detailedcapability. 3. Generate an accomplishmentstage for instrumentmodification. 4. Interconnect the strategy to all the operating and constructionoperators. 5. Accumulate the baseline information on the existingposition of your goals. 6. Contrivance of all the achievementstages. These activities are observed by Guarantee the plan or the strategy is vibrant, shaping the management assurance and appointment, accomplishing and regulating the variations, and building in strengthening for the unceasing development in the sustainability strategy.

Activity 2A

Estimated Time	30 Minutes
Objective	To provide you with an opportunity to present workplace sustainability policies and implementation processes to key stakeholders.
Equipment needed	The policy was completed in Activity 1E.
	This activity will require observation. This is a role-play activity to be conducted in a small group. Within the group, there must be the following roles: Ø An employee from the business who will be helping to implement the policy Ø A manager from the business who is responsible for signing off the policy. Present your completed document from Activity 1E to the group. Within your presentation, make sure you: Ø Use language and tone appropriate to the audience Ø Speak clearly Ø Remain professional throughout Ø Answer any questions.

Activity 2B

Estimated Time	30 Minutes
Objective	To provide you with an opportunity to identify and source resources required to implement sustainability policies.
Equipment needed	Ø Access to the internet Ø A printer.
	This activity does not require observation. Refer to Case Study A: Sustainability Policy for Question 1 1. Identify three resources that may be required to implement the sustainability policy detailed in the case study. 2. Using the internet, research sources for the resources you have identified in Question 1. Attach your findings to your workbook; these can be handwritten or printed off. 1. The Three resources that are mandatory to instrument the sustainability strategy for an organization such as LED light bulbs, surface aquatic possessions, and recycling of excess materials(Farla, et al.,2012). 2. The sources of the resources that are realized in the sustainability policy or the procedure: 1. The LED light bulbs sources are exploiting rectifying tubes that discharge the light when they are associated in the route. 2. The sources of the surface aquatic possessions are ponds, rivers, containers, and the bays. 3. The sources of recycling of the excess materials such as the Aluminium, plastic, steel cans, plastic washing cleaner bottles, and newspaper towels.

Activity 2C

Estimated Time

60 Minutes

Objective

To provide you with an opportunity to identify how to support the implementation of workplace sustainability policies.

This activity does not require observation.

Explain the methods you could use to support the implementation of sustainability policies.

Write your answer in no more than 150 words.

The methods that can custom to provision the application of the sustainability policies and procedures:

1. Firstly describe what sustainability revenue for the detailed capability.

2. The expansion of detailed capability, assessable the goals and the purposes.

3. The Assortment of the baseline information on the existing position of the goals or the objectives.

4. Then Generate an accomplishment stage to instrument the variations.

5. The proposal is to be interconnected with all the supervisors and the construction users also.

6. After then contrivance and implement the all-accomplishment stages.

Activity 2D

Estimated Time

15 Minutes

Objective

To provide you with an opportunity to identify how to track continuous improvements in sustainability approaches using recording systems.

This activity does not require observation.

List three recording systems you might use to track continuous improvements.

The three-recording system that use to track continuous improvements are:

1. Recognise an opening or prospect for the modification, and generate a strategy to influence that goal and accomplish it.

2. The Instrument of that transformation on an important measure.

3. Congregation of the evidence after respectively innovative modification, and investigation of its efficiency (Bernhardt, et al.,2017)

Activity 3A

Estimated Time

90 Minutes

Objective

To provide you with an opportunity to document outcomes and provide feedback to key personnel and stakeholders.

Question 2 of this activity will require observation.

Refer to Case Study C: Documenting outcomes – for Question 1.

1. Using the information detailed in the case study, prepare a short report on the outcomes of the sustainability policies.

Make sure your policy includes:

Ø Initial objectives

Ø The policy principles

Ø What action has been taken

Ø What the outcomes are.

2. This is a role-play activity to be conducted in a small group.

Within the group, there must be the following roles:

Ø Employees from the business who will be helping to implement the policy

Ø A manager from the business is responsible for signing off the policy.

Using the information in the report you have written in Question 1, provide the feedback to the small group of key personnel and stakeholders.

When giving this feedback, make sure that you:

Ø Match the level of formality to the audience

Ø Speak clearly and professionally

Ø Acknowledge all input.

1. Report

Initial Objectives – The Met is tech industrialized and also executed its sustainability policies and approaches, The complete purposes are to develop additional ecologically approachable in their applies and procurements within the occupational.

The principles of the policy – The numerous philosophies that are deliberated in the organization such as:

1. Decrease the aquatic feasting

2. Decrease the liveliness usage

3. Diminish the redundant traveling

4. acquiring maintainable

These principles are the comprised in it, so now we consume to be taken action of that principles and then find the outcomes.

The Action has been taken –

1. Various actions have been taken for finding the outcomes as to decrease the aquatic ingesting, the achievement has been occupied that immovable the leaks, innovative knicks are fixed.

2. To decrease the vigor usage, all the electric apparatus is twisted off wherever conceivable, and little energy tubers are used.

3. To decrease the redundant itinerant, the conference agenda has been condensed, and connected conferences are presented as well.

4. The acquisition of a sustainable and welcoming atmosphere, scrubbing the goods, and recycling the paper.

Outcomes of those principles and the actions –

1. To decrease aquatic feasting the outcome, the complete decrease is 20 %

2. To decrease the vigor usage, the overall discount is 30 %

3. To decrease the redundant drifting the consequence is that one conference in a calendar month has been established, and training has given a connected assemblies program.

4. The acquisition of the maintainable, the consequence is that all the goods are substituted as well, and transformed the providers.

2. Roleplay

HR manager –Good morning

Employee – Hello, Today I want to discuss how to implement the policy, and who will be helping to implement it?

HR manager – To instrument the policy to recognize the requirements for an approach, acquire the shareholder sustenance, and interconnect with the additional or other workforces.

Employee – Okay. So, we have to contrivance the program for an association. But who will be helping to implement that policy?

HR manager – The executing association is accountable and all the administrators will help you to instrument the policy.

Employee – Okay. Thank you. Have a nice day.

Activity 3B

Estimated Time

60 Minutes

Objective

To provide you with an opportunity to identify trends requiring remedial action to promote continuous improvement of performance.

This activity does not require observation

1. List three types of information that you might use to identify trends.

2. Explain what remedial action might include. You should write your answer in no more than 150 words.

1. The three types of information that might be used in recognizing the trends such as quick, transitional, and extensive period.

2. The remedial actions are an achievement occupied to distress a longstanding rebuilding of conservational superiority. The remedial actions are encompassed in the movements:

1. select or indicate a slight untroublesome development.

2. Continuously Enquire to the consumers for the feedback response.

3. Stay Exposed and approachable to the criticism.

4. To deportment a self-valuation.

5. Always effort or exertion as a team or an assembly (Yao, et al.,2014)

Activity 3C

Estimated Time

30 Minutes

Objective

To provide you with an opportunity to identify how to modify sustainability policies to incorporate improvements.

This activity does not require observation.

Briefly explain what information you would need to include when modifying sustainability policies to include improvements.

Write your answer in no more than 100 words.

When informing the sustainability strategies, the data that required to include enhancements such as:

1. Enhance a green segment to your circular, participating in the sustainability instructions in your infrastructure’s proposal can assist stimulus and strengthen green performance.

2. The Conversation about the sustainability goals and the purposes.

3. The transmission and share of the sustainability accomplishments.

4. The development of the signage.

5. Also congregation the reprocessinghappening.

A sustainability policy might be demarcation your assurance to perform and idealscalculated to encourageecologicallyaccountableprocesses.

Summative Assessments

The summative assessments are the major activities designed to assess your skills, knowledge, and performance, as required to show competency in this unit. These activities should be completed after finishing the Learner Guide. You should complete these as stated below and as instructed by your trainer/assessor.

Skills, knowledge, and performance may be termed as:

Skills – skill requirements, required skills, essential skills, foundation skills
Knowledge – knowledge requirements, required knowledge, essential knowledge, knowledge evidence
Performance – evidence requirements, critical aspects of assessment,performance evidence.

Section A: Skills Activity

The Skills Activity is designed to be a series of demonstrative tasks that should be assessed by observation (by the assessor or third party, depending on the circumstances). In some cases, skills will be demonstrated in writing, where the criteria fit.

It will demonstrate all of the skills required for this unit of competency – your assessor will provide further instructions to you, if necessary.

Section B: Knowledge Activity (Q & A)

The Knowledge Activity is designed to be a verbal questionnaire where the assessor asks you a series of questions to confirm your competency for all of the required knowledge in the unit of competency.

Section C: Performance Activity

The Performance Activity is designed to be a practical activity performed either in the workplace or in a simulated environment. You should demonstrate the required practical tasks for the unit of competency and be observed by the assessor and/or the third party, as applicable to the situation. If the third party is required to observe you, you will need to make the required arrangements with them.

If necessary for the activities, you should attach completed written answers, portfolios, or any evidence of competency to this workbook.

Section A: Skills Activity

Objective: To provide you with an opportunity to show you have the required skills for this unit.

This activity will enable you to demonstrate the following skills:

Numeracy
interprets and uses mathematical equations to calculate numerical information relating to time durations and costs
Oral communication
presents information and seeks advice using language appropriate to audience
participates in discussions using listening and questioning to elicit the views of others and to clarify or confirm understanding
Reading
identifies, analyses and evaluates complex textual information to determine legislative and regulatory requirements, trends and outcomes
Writing
researches, plans and prepares documentation using format and language appropriate to context, organisational requirements and audience
Initiative and enterprise
develops, monitors and modifies organisational policies and procedures according to legislative requirements and organisation goals
Teamwork
selects and uses appropriate conventions and protocols when communicating with internal and external stakeholders to seek or share information
plays a lead role in consulting and negotiating positive outcomes with a range of stakeholders
Planning and organising
plans, organises and implements work activities of self and others that ensure compliance with organisational policies and procedures, and legislative requirements
sequences and schedules complex activities, monitors implementation, and manages relevant communication
uses systematic, analytical processes in relatively complex, situations, setting goals, gathering relevant information, and identifying and evaluating options against agreed criteria
evaluates outcomes of decisions to identify opportunities for improvement

Answer the activity in as much detail as possible.

Equipment needed:

Access to the internet
Small group of peers for a role-play activity.

Identify and document one area within your workplace that you can develop a sustainability policy for. If you are not in a workplace you can refer to one you are familiar with or your assessor will provide you with an example workplace.

The one document area that is need to be done in the workplace that can help the company to develop the sustainability policy is the working policy document of the organization is helping the company to assess the workplace and develop the suitability policy (Game, et al., 2018).

Using the internet, research any relevant laws, legislation, codes of conduct or regulatory requirements for the area you have chosen. Make sure you take notes and attach them to your workbook.

The relevant laws and the regulations also, the legislation, and the code of conduct that is used in the regulatory requirements will be used in the finance section of the organization to develop the sustainability policy of the organization. The companies act 2006 will be used in this policy (Game, et al., 2018).

This is a role-play activity to be conducted as part of a small group of peers. For this activity, you will discuss the area you have chosen in Question 1 and the findings from your research and get their input on how you can lessen the environmental impact. The roles to include are:

Internal stakeholder – an employee from the business
External stakeholder – a customer.

Roleplay

Internal stakeholder – according to the current situation of the organization this is compulsory to develop a sustainability policy for the organization’s better development.

External stakeholder- yes sir as the organization needs a better policy they have to make sure to handle the situation in a better way for the organization.

Internal stakeholder – the company development is the important thing for the organization better results and expand the business in the market for more opportunities.

External stakeholder- as the current working policy of the organization is not that effective and for this, they have to make sure to handle this for the better development of the organization.

Using the information you have gathered in questions 1 to 3, develop a sustainability policy.

Within this policy, you should include:

The main principles
The actions to be taken to achieve the principles
Implementation
How it will be monitored
Any costs and timeframes.

The main principles

Economic principles and social principles will be applied in this.

The actions to be taken to achieve the principles

They have to examine the working policy and the position of the organization to improve the actions to reach the level of the principles.

Implementation

During the implementation of the principles in the organization, they have to make sure to deal with the company working policy and make sure to reach the level of the development of the organization for a better result (Lăzăroiu, et al., 2020).

How it will be monitored

This will monitor from the starting point of the company development as they have to make sure to handle the things and they have to take the help of the communication process in the organization to get a better result.

Any cost and timeframes

There will cost a charge to develop and implement the suitability policy in the organization around $45.00 and it will take the first 6 weeks of the organization.

Evaluate the policy and identify and document any areas for improvement.

The policy will be and the identify the document and the areas in which it needs to be done the improvement needs to be done in the financial department and the accounting department of the organization. Also, the policy will be identified in the terms of the company’s working policy (Lăzăroiu, et al., 2020).

Section B: Knowledge Activity (Q & A)

Objective: To provide you with an opportunity to show you have the required knowledge for this unit.

The answers to the following questions will enable you to demonstrate your knowledge of:

Australian and international standards relating to corporate sustainability
Environmental and sustainability legislation, regulations and codes of practice applicable to organisation
Internal and external sources of information and their use in planning and developing organisational sustainability policies and procedures
Elements required for the development of organisational sustainability policies and processes including:
agreed outcomes of the policy and procedures
policy timeframes and costs
performance indicators
activities to be undertaken
assigned responsibilities
record keeping, review and improvement processes
common sustainability issues with organisational systems and procedures
Typical barriers to implementing policies and procedures in an organisation and possible strategies to address them.

Answer each question in as much detail as possible.

Briefly explain what international standards relate to corporate sustainability.

Max. 50 words.

International trade helps the organization reach the level of the company development of the organization. This will help the company to do better development in the corporate sustainability policy in the organization. This is the importance of international trade in the organization.

Explain the Australian government’s main piece of environmental legislation.

Max. 100 words.

Australian environment protection biodiversity conversation act 1999 is the central piece of the environmental legislation and it will help the company of Australia and provide the framework of the legal resources and the protect the environment of the company. This will help the company to handle the ecological communities of the company (Gottschamer, e al.,2016).

What environmental legislation applies to your state or territory?

The types of environmental legislation applicable to the state and the territories and there are:

Australian environment protection biodiversity conversation act 1999

List two types of internal sources of information.

The two types of the internal source of information are:

Working policy data

Financial data

List two types of external sources of information.

The two types of the external resource data are:

Marketing report

Stakeholder feedback

Briefly explain how using internal and external information helps to plan and develop sustainability policies and procedures.

Max. 75 words.

Internal and external resources of the organization help the company to get better deliveries and because of this, they have to make sure to handle the things in the organization also, with the help of the internal resources they will implement the working policy in the organization. Based on the external resources they will improve their marketing strategies in the organization to get a better result (Gottschamer, 2016).

What methods can you use to analyse information?

Max. 75 words.

The method that will be used to analyze the information of the organization is predictive data analysis will be used in this section because sustainability policy will be developed in the organization by doing prediction of the company result.

How might you determine the timeframes and costs of the policies?

Max. 75 words.

The determination of the timeframes and the cost of the policies are will be mentioned within 6 weeks of the policy development and it will cost around $45.00/-.

Explain what performance indicators you might use to track progress.

Max. 75 words.

The performance indicators that will be used to track the progress of the organization are the examination of the working report and the progress of the organization to get better results in the company.

List three things the implementation plan needs to establish.

The three things that are implemented in the plan and need to be established in the organization are:

Working policy

New organization management

Develop communication process

List two records a business might have to keep by law.

The two records that are business might have to keep by the law are the sales and the production record of the company (Howes, et al., 2017).

Briefly explain the most widely used continuous improvement model.

Max. 75 words.

A brief explanation of the two most widely used continuous improvement models of the organization are:

The development process of the company

Communication process development of the organization.

Explain the sustainability issues and barriers you might face.

Max. 75 words.

Explain the sustainability issue and the barriers that they might face is the communication gap and the supply also, the chain work process of the organization these are the two barriers which they might face in the organization and the development policy of the company in a sustainability manner.

Explain the action you could take to address any barriers to implementing policies and procedures.

Max. 75 words.

The action which is needed to be taken and any type of the barriers to implementing policies and the procedures of the organization are first they have to find out the lack point in the company work process and after that, they have to resolve the issue related to company work to make the things real in the organization (Howes, et al., 2017).

Section C: Performance Activity

Objective: To provide you with an opportunity to demonstrate the required performance elements for this unit.

This activity will enable you to demonstrate the followingperformanceevidence:

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

Develop and implement workplace policies and procedures for sustainability on at least one occasion, including:
implementing sustainability policy and procedures into wider organisational policies and procedures
consulting and communicating with relevant stakeholders to generate engagement with sustainability policy development, implementation and continuous improvement.

Answer the activity in as much detail as possible.

Identify an area of the workplace to develop a sustainability policy for. If you do not have a workplace, you can refer to one you are familiar with, or your assessor will provide you with an example workplace.

Within this task, you must:

Discuss the development of the policy with a group of peers to gain ideas and information
Include any relevant laws, legislation or codes of practice
Develop the principles and actions required to meet the objectives
Identify and source the resources required for implementation
Implement the policy
Develop and monitor continuous improvement methods
Identify any trends requiring remedial action.

Discuss the development of the policy with a group of peers to gain ideas and information-

The discussion will be done in the meeting room with the expert of the organization and stakeholders.

Include any relevant laws, legislation, or codes of practice-

The company act 2006 and 2013 are the relevant laws and the legislation in the organization.

Develop the principles and actions required to meet the objectives-

The economical principles and the social requirement development needs to the objectives.

Identify and source the resources required for implementation-

The internal and the external resources required for implementation.

Implement the policy-

Policy implementation is an important thing in the organization for better deliveries.

Develop and monitor continuous improvement methods-

Examination of the working policy and applying the predictive method in the company can reach a better level of the organization.

Identify any trends requiring remedial action-

They have to make the work process and the trend better in the company to get a better result in the organization’s development (Cohen, et al., 2015).

Write a short report documenting the outcomes of the sustainability policies. Write your answer in no more than 150 words.

Short report

The importance and the outcomes from the sustainability policy apply in the organization help the company to improve their working policy and the section of the working to get the better result in the organization. This also helps the company to get their reality and the result of the current working policy of the organization this is a better development required in the company to get the better result in the return of the company. This is an important of the outcomes that will become out of the suitability policy of the organization and this is the best way to improve the working policy of the organization development is the better outcome (Cohen, et al., 2015).

This is a role-play activity in which you will need to provide feedback on the outcomes you documented in Question 2 to key personnel and stakeholders. You should make sure that you use language appropriate to the audience and acknowledge all input.

The roles include:

An employee from the business
A manager from the business.

Roleplay

Employee- the importance of the sustainability policy is to improve the working environment of the company.

Manager – yes this is the important thing in the development of the organization and they will get a better result in the return of the company management.

Employees- they have to also, improve the communication process in the organization to get innovative ideas and reduce the conflicts between the team members and the other department of the organization.

Manager- this is the best way to apply the sustainability policy and use the outcomes from the feedback of the sustainability policy and the result of the working policy of the organization.

Case Study A – Sustainability Policy

At All Things Party we understand that businesses can have a negative impact on the environment, and we feel it is our duty to reduce our own impact where possible.

It is our policy to:

Reduce our use of energy
Reduce our water consumption
Recycle as much waste material as possible
Limit our use of paper by printing on both sides when we cannot avoid using paper, or using emails to send out correspondence
Avoid unnecessary travel
Encourage employees to car share or use alternative methods of transport into work
Purchase environmentally friendly products where possible.

Case Study B – Developing Sustainability Policies

H & J Accountancy and administration services are a medium sized, office based company that employ 24 members of staff across a few different departments in the offices. They have a large kitchen area and shower room facilities for staff members. They work between the hours of 9am – 5pm Monday to Friday and have another branch in a nearby city that they travel to twice a week for a meeting.

Their main business is providing accountancy and administration services to individuals, small businesses and some large companies. They use a lot of paper and ink for printers and photocopiers in order to provide prospective customers with quotes, and send out regular financial reports and other reports as requested. All of their reports follow a house style of font size 12, font style Calibri, centre alignment and arrow bullet points for lists. The majority of their work is computer based but they do keep a lot of hard copies of paperwork.

They would like to minimise the impact on sustainability of all office and transportation activities.

Case Study C – Documenting outcomes

Met Tech developed and implemented its sustainability policies four months ago, with their overall objective to become more environmentally friendly in their practices and purchases within the business. Overall, they are happy with the progress and will be continuously monitoring each area to ensure continuous improvement.

The data collected shows the outcomes of the changes.

Principle	Action	Outcome
Reduce water consumption	New taps, fixed leaks	20% reduction
Reduce energy usage	All electrical equipment turned off where possible Low energy bulbs Aircon turned up by one degree Staff reminded to turn off equipment	30% reduction
Reduce unnecessary travel	Meeting schedule reduced Online meetings introduced Car sharing encouraged	One meeting a month Training given on online meeting programs Car share initiative set up
Sustainable purchasing	Environmentally friendly cleaning products Recycled paper	All products replaced Suppliers changed

References

Sala, S., Ciuffo, B., & Nijkamp, P. (2015). A systemic framework for sustainability assessment. Ecological Economics, 119, 314-325.

Damanpour, F., Sanchez‐Henriquez, F., & Chiu, H. H. (2018). Internal and external sources and the adoption of innovations in organizations. British Journal of Management, 29(4), 712-730.

Tuominen, R., Stolt, M., & Salminen, L. (2014). Social media in nursing education: The view of the students. Education Research International, 2014.

Farla, J., Markard, J., Raven, R., & Coenen, L. (2012). Sustainability transitions in the making: A closer look at actors, strategies and resources. Technological forecasting and social change, 79(6), 991-998.

Bernhardt, V. L. (2017). Data analysis: for continuous school improvement. Routledge.

Yao, Z., Vinnakota, V. R., Zhu, Q., Nichols, C., Dwernychuk, G., & Inga-Rojas, T. (2014). Forewarned is forearmed: An automated system for remedial action schemes. IEEE Power and Energy Magazine, 12(3), 77-86.

Cohen, S., Eimicke, W., & Miller, A. (2015). Sustainability policy: hastening the transition to a cleaner economy. John Wiley & Sons.

Game, E. T., Tallis, H., Olander, L., Alexander, S. M., Busch, J., Cartwright, N., … & Sutherland, W. J. (2018). Cross-discipline evidence principles for sustainability policy. Nature Sustainability, 1(9), 452-454.

Gottschamer, L., & Zhang, Q. (2016). Interactions of factors impacting implementation and sustainability of renewable energy sourced electricity. Renewable and Sustainable Energy Reviews, 65, 164-174.

Howes, M., Wortley, L., Potts, R., Dedekorkut-Howes, A., Serrao-Neumann, S., Davidson, J., … & Nunn, P. (2017). Environmental sustainability: a case of policy implementation failure?. Sustainability, 9(2), 165.

Lăzăroiu, G., Ionescu, L., Uță, C., Hurloiu, I., Andronie, M., &Dijmărescu, I. (2020). Environmentally responsible behavior and sustainability policy adoption in green public procurement. Sustainability, 12(5), 2110.

SITXFIN003 Manage finances within a budget

Table of Contents

Assessment 1

Question 1

Restaurant Budget and Actual Financial Performance
		January(Budget)	February(Budget)	March(Budget)	Budgeted Total(Jan-March)	ActualSales(Jan-March)	Variance(DifferencebetweenBudgetedandActualfigures)	(F)FavorableVariance/(U) UnfavorableVariance
SALES
	Food	40,000	40,000	40,000	120,000	120,000	0	F
	Beverage-non-Alcoholic	150	300	300	750	750	0	F
	Beer	300	250	200	750	650	-100	U
	Wine	300	350	500	1,150	1,200	50	F

	Total Sales	40,750	40,900	41,000	122,650	122,600	-50	U
EXPENSES
Less:
	Cost of Goods Sold
	:Food	10,000	10,000	10,000	30,000	60,000	-30000	U
	:Beverage	75	150	150	375	450	-75	U
	: beer	150	125	100	375	400	-25	U
	:wine	150	175	250	575	400	175	F

Less:	Other Expenses
	:rent	1,000	1,000	1,000	3,000	3,000	0	–
	: Insurance	100	100	100	300	500	-200	U
	:Council Rates	120	120	120	360	360	0	–
	:Advertisements	200	250	250	700	700	0	–
	:Electricity	250	250	250	750	1,200	-450	U
	:Gas	100	100	100	300	400	-100	U
	:Phone	200	200	200	600	800	-200	U
	: Payroll-staffwages	8,000	8,500	8,500	25,000	30,000	-5000	U
	TotalCost	20,345	20,970	21,020	62,335	98,210	-35875	U
	Profit (Sales-Expenses)	20,405	19,930	19,980	60,315	24,390	-35925	U

Question 2

This answer is stated in the above table.

Question 3

As per the given data, the sale figure for the wine shows a positive trend because it increases every month whereas the sale figure for the beer shows a negative trend because its sales decrease every month(Atmadja, et al., 2018).

Question 4

The total sale of the business shows a negative result which is a very big risk for the business. The company expected more sales from the business but the budgeted sale of the business is not achieved. If the organization does not achieve the budgeted sale, then it can’t able to run the business for a long time in the market.

Question 5

An organization must need to investigate or review the cost of the food because the actual cost of the food is much higher than the budgeted cost of the food which is a very unfavourable condition for the business. This is a very big problem or issue for the business because this condition affects the business revenue. If a company can’t earn revenue,thenit can’t able to run the business in the competitive market. An organizationalso needs to investigate the cost of beer and beverages because the actual cost of beverages and beer is much higher than the budgeted cost which is a very unfavourable condition for the business(Atmadja, et al., 2018).

Question 6

The formula to calculate the food is

Food cost ÷ Food sales × 100

A) Food Cost Percentage
Budgeted cost

Food cost ÷ Food sales × 100

= 30000 ÷ 120000 × 100

= 25%

Actual cost

Food cost ÷ Food sales × 100

= 60000 ÷ 120000 × 100

= 50%

B) Beverage cost percentage
Budgeted cost

Beverage cost ÷ beverage sales × 100

= 375 ÷ 750 × 100

= 50%

Actual cost

Beverage cost ÷ beverage sales × 100

= 450 ÷ 750 × 100

= 60%

C) Beer cost percentage
Budgeted cost

Beer cost ÷ beer sales × 100

= 375 ÷ 750 × 100

= 50%

Actual cost percentage

Beer cost ÷ beer sales × 100

= 400 ÷ 650 × 100

= 61.5%

D) Wine cost percentage
Budgeted cost

Wine cost ÷ Wine sales × 100

= 575 ÷ 1150 × 100

= 50%

Actual cost percentage

Wine cost ÷ Wine sales × 100

= 400 ÷ 1200 × 100

= 33.33%

Question 7

An organization spends more money on food costs due to this reason the profitability of the business gets affected. It is very important to meet the food cost target. If the budgeted target of the food cost does not meet then the organization can’t able to run the business in a competitive market.

Question 8

Report

Introduction

This report is prepared to know the difference between actual cost and budgeted cost. The variance of budget shows both negative as well as positive results. The positive variance means the organization run in a profit or favourable condition whereas the negative variance means the organization run in a loss or unfavourable condition. In this report, I have provided information related to the expense variances, cost of goods sold variance, and sale variance.

Variance report

In this variance report, I have provided the information related to 3-month variances such as January, February, and March that are discussed below

Restaurant Budget and Actual Financial Performance
		January(Budget)	February(Budget)	March(Budget)	BudgetedTotal(Jan-March)	ActualSales(Jan-March)	Variance(DifferencebetweenBudgetedandActualfigures)	(F)FavorableVariance/(U) UnfavorableVariance
SALES
	Food	40,000	40,000	40,000	120,000	120,000	0	F
	Beverage-non-Alcoholic	150	300	300	750	750	0	F
	Beer	300	250	200	750	650	-100	U
	Wine	300	350	500	1,150	1,200	50	F

	Total Sales	40,750	40,900	41,000	122,650	122,600	-50	U
EXPENSES
Less:
	Cost of Goods Sold
	:Food	10,000	10,000	10,000	30,000	60,000	-30000	U
	:Beverage	75	150	150	375	450	-75	U
	: beer	150	125	100	375	400	-25	U
	:wine	150	175	250	575	400	175	F

Less:	Other Expenses
	:rent	1,000	1,000	1,000	3,000	3,000	0	–
	: Insurance	100	100	100	300	500	-200	U
	:Council Rates	120	120	120	360	360	0	–
	:Advertisements	200	250	250	700	700	0	–
	:Electricity	250	250	250	750	1,200	-450	U
	:Gas	100	100	100	300	400	-100	U
	:Phone	200	200	200	600	800	-200	U
	: Payroll-staff wages	8,000	8,500	8,500	25,000	30,000	-5000	U
	Total Cost	20,345	20,970	21,020	62,335	98,210	-35875	U
	Profit (Sales-Expenses)	20,405	19,930	19,980	60,315	24,390	-35925	U

The above variance table shows the favourable as well as the unfavourable conditions of the business. According to this table, there is one problem that organizations must investigate to run their business in a competitive market. The problem is the total amount cost of goods showing unfavourable conditions because the actual cost of the good is more than the budgeted cost(Drury, 2018). The following points are discussed below in the regard to this variance –

Discussion with the existing supplier

It is very important for the organization they must conduct a meeting with their existing suppliers to reduce the cost of goods or ask for a discount from the supplier. If this problem is not resolved on time, then the restaurant can’t able to run the business in a competitive market. The organization must discuss the financing terms and prepaid freight with existing suppliers to reduce the cost of goods and earn more money from the targeted market.

Evaluation of staffing and rostering requirements

The organization needs to have the staffing and roasting requirements to be done in such a way that the maximum number of team members must be available in the big time to provide the best and most valuable services to the customer according to their demands. The company must conduct the training and development sessions to provide the best training to team members related to their job rules and the skills that they use to make good business relationships with the customers. The staff member of the organization must provide good options to the customer while taking orders of food, beverages, and beer(Drury, 2018).

Evaluation of the impact of potential roster changes

The impact of the potential roster changes is

Organisation get the well-talented team members who perform their job roles properly which ultimately increase the sale of the business.
Staff must check the quality and quantity of the product while receiving the goods from the supplier.
Staff ordered goods only that were required to fulfil the demands of the customers.

Review of operating procedures

The senior manager of the company must monitor the procedures used by the team members to prepare the food for the customer to identify the waste that produces while preparing the food. Companies must include new dishes on the menu and change the price of their existing dishes to increase the sale of the business and attract new customers. The employees of the business must store the food according to storage temperature requirements to save the food from bacterial growth and spoilage(Shim, et al., 2015).

Sourcing the new supplier

If the existing supplier of the organization is not ready to give a discount or adjust the cost of goods then the organization must find a new supplier to get the best quality of goods at minimum cost.

Conclusion

The report is developed to know the favourable as well as the unfavourable conditions of the business. According to the current condition of the restaurant, an organization needs to take necessary action to run the business in the targeted market for the long term.

Assessment 2

Restaurant Budget(April-June)
		April(Budget)	May(Budget)	June(Budget)	Budgeted Total(April-June)
SALES
	Food	48000	48000	48000	144000
	Beverage-non-Alcoholic	180	360	360	900
	Beer	360	300	240	900
	Wine	360	420	600	1380

	Total Sales	48900	49080	49200	147180
EXPENSES
Less:
	Cost of Goods Sold
	:Food	10000	10000	10000	30000
	:Beverage	75	150	150	375
	:beer	150	125	100	375
	:wine	150	175	250	575

Less:	Other Expenses
	:rent	1000	1000	1000	3000
	:Insurance	107	107	107	321
	:Council Rates	122.40	122.40	122.40	367.2
	:Advertisements	500	550	550	1600
	:Electricity	250	250	250	750
	:Gas	100	100	100	300
	:Phone	200	200	200	600
	: Payroll-staff wages	8000	8500	8500	25000
	Total Cost	20654.4	21279.4	21329.4	63263.2
	Profit(Sales-Expenses)	28245.6	27800.6	27870.6	83916.8

Assessment 3

Question 1

a) superannuation
b) wages or salaries
c) Taxes and licensing fees
d) public liabilities

Question 2

6 different expenses will vary according to the level of staffing such as

Work cover insurance
Superannuation (Shim, et al., 2015).
Amount related to tool allowance and sick leave.
Team member’s meal expenses
Wages or salary
Laundry

Question 3

There are names name of 6 different expenses that do not vary according to the level of staffing such as

Bank loan
Rent
Water
Gas
Tax
Electricity

Question 4

If the actual cost is more than the budget cost.
If any natural disaster occurs in the country.
Inflation in the market.
If the government increases the tax rate, unfortunately.

Question 5

Natural disaster – in the case of natural disasters, suppliers will increase the cost of goods due to this reason restaurants also need to increase the cost of food which is not acceptable to the customers(Libing, et al., 2014).
Increase in the tax rate – if the government increase the tax rate, then the company need to spend more money to purchase their goods or food item to prepare the food for the customers.

Question 6

Financial manager of the organization can conduct the meeting with colleagues.
Financial managers can be sent emails to their colleagues.
Finance manager can print out a copy of the budget and deliver it to the cabins of colleagues.

Question 7

Delivery invoice
Payroll report
Insurance fee

Question 8

The financial managers can use email to collect the information related to the financial transactions to prepare the budget. The financial manager also conducts meetings with the managers of all the departments to identify the fixed cost and projected sales that they want to achieve in the upcoming financial year. The financial manager keeps the records up to date to update the budget and financial transactions in the books of account. There are 4 sources that financial managers used to identify the income records such as

Statement of bank
Customers
Dividends
Rental and property yields(Libing, et al., 2014).

Question 9

Suppliers provide the food items at a higher cost.
Team members do not store the food item according to their temperature requirement which results in food items getting spoiled.
Employees can’t able to handle the food items which increases wastage.
Team members maybe still the food item for personal use.
Chef may use a high quantity of food items to prepare the dish.

Question 10

It could be a valid solution because the deviation changes according to the area of business. For example – the cost of staff would be the same but the availability of the staff is more in the company.

Question 11

Some topics need to be discussed in the meeting with the F and B manager such as

As a restaurant manager of the business, I am asking about the performance and sales of the past years.
Asking the changes in the supplier, property, and management.
Expectation or goal of the organization which they want to achieve in the next financial year.
Provide suggestions to improve the underperforming business area.

Question 12

The circumference is an increase in the number of bookings during the offseason(Saputra, et al., 2020).

The organization needs to be higher more employees because in the offseason staff take leaves. If the staff is available then the quality of services and goods is maintained properly.

Question 13

Bank deposit documentation – it is a type of slip that use by the depositor to deposit the cash in the bank.
Bank statement – it is a type of accounting summary which provide information related to the financial transaction that the organization used to create the budget.
Banking summaries – it is a type of summary which show transaction related to the case as well as check dad dan by the organization(Saputra, et al., 2020).
Business activities statements – it is a type of form that organizations lodge in the Australian taxation office to pay their tax obligation.
Cheque books – it is a type of book or tool that people use to withdraw their cash from the bank.
Credit card transaction statement – it is a statement that provides information related to the purchases made by the person on credit.
Invoice – it is a type of commercial document that is given by the supplier to the customer when they purchase the product from their company.
Journal entries – it is a type of entry that provides information related to the financial transaction of the business.
Labour and wages report – it is a type of document which include the information related to the name of the employers, ABN number, total wages paid to employees, address of the employer, etc.
Merchant statement – it is a type of document which provide information related to the amount given by the customer in the exchange for the purchase of the good.
Transaction report – it is a type of report that includes the data which contain the information related to all the business transaction of a particular year.

Question 14

Cash budget – it is the budget that includes information related to the expected or projected cash inflow and outflow of the business in a particular financial year.
Cash flow budget – it is a type of budget that provides information related to assumed cash receipt on cash expenditure that occurs in a particular period.
Department budget – it is a tool that organizations used to estimate the income and expenses of departments to achieve the financial goal of the business.
Event budget – it is a type of budget that company created while conducting events to attract new customers(Alabdullah & Maryanti, 2021).
Project budget – it is a budget that is created by the organization to identify the income that they earn from completing the particular project and the expenses that they spend to complete the particular project.
Purchasing budget – it is a budget that an organization created to estimate the expenses that they incurred to purchase the goods from the supplier.
Sale budget – it is a budget that an organization created to estimate the sale that they earn in a particular financial year.
Wage budget – it is a budget created by the organization to estimate the expenses that spend on providing salaries or wages to the Employees.
Statical report – This is a report that provides information related to the estimated expenses incurred by the company in a particular year and revenue generated from those expenses.
Whole of organization budget – it is a type of budget that an organization creates to estimate the expenses incurred in a particular year and revenue that they earn from a particular area.

Question 15

Circumstance 1 – Construction work. When customers visit the restaurant at that time, they find a parking spot. So, in this condition restaurant not consider the sale of the business.

Circumstance 2 – Natural disaster. Due to the covid-19 virus, people get ill and are terminated from their jobs(Alabdullah&Maryanti, 2021).

Question 16

Review the past year’s performance of the business.
Compare the business performance with the competitor’s business performance.

Question 17

The accounting software is XERO

It automatically calculates the amount and record all the financial transaction according to the financial system.

Question 18

It is very important to control the budget because businesses face losses if the actual cost increases or goes up. As a finance manager, I review the financial transaction to identify the area that needs to improve. After identifying the area, I provide information to the general manager regarding the underperformed area to improve it.

Question 19

If the organization uses the budget properly then they get the information related to costs that go up or more than the budgeted cost. With the help of this information, the manager’s corporate plan is to reduce the cost to run the business under favourable conditions.

Question 20

It is the type of statement that contains information related to cash outflow as well as an inflow in the business(Maheshwari, et al., 2021).

Question 21

Weekly – The finance manager reviews the budget on weekly basis to identify the performance of the business.
Monthly – The finance manager of the business reviews the performance every month by comparing the last month’s performance of the business.
Yearly – The finance manager reviews the performance of the business on yearly basis to identify the financial position of the business(Maheshwari, et al., 2021).

Question 22

Food wastage

Question 23

It is the type of earning that earn by the sales team as an incentive when they achieve their sales targets more than the budgeted sale targets.

Question 24

The difference between the budgeted cost and actual cost is known as variance.

Question 25

Financial report	Definition	Purpose
Budget	It is a type of plan that is created to estimate the income and expenses of the financial year.	It is created to know the estimated cost incurred by the company to generate profit from the business.
Covers	It is a type of transaction that is taken to reduce the liability of the business(Edwards &Boyns, 2012).	To reduce the liability of the business.
Expenditures	Expenditure is the cost that spends by the company to run its business.	It is important to run the business operations.
Labour	Labour is the type of manpower that organizations use to achieve their goals.	Archive the goals of the business.
Occupancy rate	It is the rate that an organization uses to identify the total amount that the current organization has to complete a particular project.	It is the rate that an organization uses to identify the total amount that the current organization has to complete a particular project.
Purchases	Purchase is the term used when a buyer purchases a product from a business.	Purchase is the term used when a buyer purchases a product from a business.
Sales	It is the term that is used when organizations sell their products.	It is the term that is used when organizations sell their products.
Stocks	Stock is the type of inventory that the company store to complete their project.	Stock is the type of inventory that the company store to complete their project.
Transactions	Transfer of goods and services.	Transfer of goods and services(Ward, 2012).
Transaction exempted	It is a type of security transaction that does not need any legal requirements.	It is a type of security transaction that does not need any legal requirements.
Unit sold	This term is used when a company sells its commodity to the customers.	This term is used when a company sells its commodity to the customers.
Wages	The wages are given by the organization to their employees.	The wages are given by the organization to their employees.

Reference

Alabdullah, T. T., &Maryanti, E. (2021). Internal Control Mechanisms in Accounting, Management, and Economy: A review of the Literature and Suggestions of New Investigations. International Journal of Business and Management Invention, 10(9).

Atmadja, A. T., Saputra, K. A. K., &Koswara, M. K. (2018). The influence of village conflict, village apparatus ability, village facilitator competency and commitment of local government on the success of budget management. Academy of Accounting and Financial Studies Journal, 22(1), 1-11.

Drury, C. (2018). Cost and management accounting. Cengage Learning.

Drury, C. M. (2013). Management and cost accounting. Springer.

Edwards, R., &Boyns, T. (2012). A history of management accounting: The British experience. Routledge.

Libing, Z., Xu, Z., &Ruiquan, Z. (2014, September). Application of the balanced scorecard in the university budget management. In Conference on Informatisation in Education, Management and Business (IEMB-14).

Maheshwari, S. N., Maheshwari, S. K., & Maheshwari, M. S. K. (2021). Principles of Management Accounting. Sultan Chand & Sons.

Saputra, K. A. K., Subroto, B., Rahman, A. F., &Saraswati, E. (2020). Issues of morality and whistleblowing in short prevention accounting. International Journal of Innovation, Creativity and Change, 12(3), 77-88.

Shim, J. K., Siegel, J. G., Dauber, N. A., & Qureshi, A. A. (2015). Accounting handbook. Barrons Educational Series, Incorporated.

Ward, K. (2012). Strategic management accounting. Routledge.

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