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Unit 12: Organizational Behavior

Table of Contents

Section 1. 3

Case study. 3

Section 2. 7

Report 7

References. 10

Section 1

Case study

Tesco is a company which is situated in the United Kingdom. This organization provides services related to the supermarket. As this company is famous for the shop and the groceries. Tesco has various types of services available in the market. They provide online grocery stores and the cupboard also, recipes. Tesco is the company that has the available items such as for cooking and even they are providing the recipes for cooking the dish. Also, the gifts and the toys related to small children make them busier (Gravina, et al., 2018).

The culture of the Tesco organization is to provide them better amount of the services to the customers. Also, their motive is to work the large and the expand their business in the market. Tesco is an organization that has the Groceries, clothing, Clubcard, bank, and recipes or more services they produce in the one organization. This is the reason Tesco is famous for providing various types of services in one organization (Gravina, et al., 2018).

This is the reason this company has a strong base on the political basis as they have the various types of services available in this organization. this is the reason this company has a strong base in the category of politics. Tesco is an organization they have that aims to provide everything from their company to get a better result. This is the reason Tesco has a large variety and the services available in the market as they are expanding their business. As they are providing the things and the products from the different sectors in one company as they have the working level on the large scale. This is their thing to expand the company’s business in the market (Griffin, et al., 2016).

Tesco has the power to do the work on a large scale of versatility to make sure to get the better details in the development policy of the organization. Tesco is a company that has the responsibility to work in the different sectors of the market (Griffin, et al., 2016). This is an organization that is known as the public limited company and this is an organization was founded in the year 1919 by Jack Cohen as they wants to group of markets and stalls in London. This organization has branches in five other countries across Europe, as they are leading for their groceries services in the market. Tesco as an organization wants to expand its business and this company is situated in the market for more than 103 years as they have the experience to do work in the industries and get better results (Kanfer, 2016).

This is the way they are motivating their clients to shop from their company as these are the aspects that provide a message in the organization. this company is helping the clients to save their time as they are having everything materials and the products related to the household in one place (Monte, 2021).

They have the behavioral motivational theory to apply in the organization as they want to attract the people to their company services. They have the techniques to produce the products in the market sectors on a different level. This is the reason this company has to focus on the market development and the marketing strategies of the organization to get better and more innovative results in return from the market. They want to evaluate the market in a new way as they have to produce and sell the goods online. They are changing the marketing policy and the way of the shopping as people are getting the groceries and the cooking recipes at the same place this is the new way of marketing to save the time the people (Rosnizam, et al., 2020).

There are various types of organizations that are present in the market related to deliveries of groceries on an online basis. But as this company is situated in the united kingdom they have to understand the culture of this country. Also, they have to understand the nature of the people of the UK to get positive feedback in return. This has been very clear that the working nature, culture, people’s taste, policy, and the environmental factors of the UK country are different from the other countries. This is the reason they have to make the availability of these resources and the books of the recipes that are famous in the UK and which is a match the taste of the people of the UK (Rosnizam, et al., 2020).

Tesco is an organization is focusing on providing different and various types of services at the same time. This is the reason this company is known as a multi-purpose organization and as an online groceries store. They are producing the various types of the products and the other facilities. The motive of this organization is to provide the things related to the living products and the other facilities that they are providing the customer. The materials which are related to cooking and household products are known as the basic need of the people in the society. These are the motivational theories as they want to reach their customers as they are providing the customer services and home deliveries to reach to their customers. This is the main reason the company wants to produce more and more products in the market.

Tesco as an organization wants to focus on its motivational techniques and this is the reason they have introduced the various types of techniques and the working policy in the company. as they want to expand their business in the cooperative sectors. Tesco has the policy to deliver the products within a week as they have to deliver the products as they have the RAW meat, vegetables, and eggs. These all are the products which it needs to reach before the time as they have to make sure to get to deliver the products before they got expired. This is the main reason this organization does the deliveries before the expiration date of the products this will helps the company to get positive feedback from the customers. As this is mentioned in the organization’s policy to deliver the products in the fresh quality because people and the clients of the company will love to have the fresh products in return from the company (Reilly, 2015)

Tesco’s organizational goal is to evaluate the online groceries store as they want to reach every single customer of their company. the people who live far away from the organization and they are unable to reach to store and this is the better option for the company’s development. There are some people and the clients of the company that do not have that much time to buy the household products, vegetables, and the other products that are used in cooking and making dishes. This is the main reason the company has to make sure to provide the services and delivers their goods and the materials before they expire and they lose their freshness in them (Sparks, 2015).

Based on the theories and the techniques of the company as they want to influence the behaviors of the company and the organization’s development this is the main thing that helps the company to reach and achieve its goals. Tesco wants to produce the goods and the service at the best level to full fill the customer needs and their service on time as they want to expand their business organization and their work on the international level (Sivarajah, et al., 2017).

Tesco as an organization wants to produce the deliveries of the vegetables, cooking types of equipment, products, and the materials that are related to the household. They have the conclusion to reach the level of the customer satisfaction and also to get better deliveries of the goods and the products before the time as they promise to their clients. This is the best policy as they want to deliver the goods and the products to the members of the organization (Sivarajah, et al., 2017).

The main motive of this company is to get positive feedback from the customers to deliver their best amount of the products. This is the best thing as they want to reach the level of customer satisfaction level. As they want to improve the performance of the company staff members to provide them fast delivers and the better management they need for the production and productivity. Tesco company has the tie-up to do the production of the goods and the materials that are the product which is related to the household products and the other materials of the company. this is the reason they need to make the connection with the vendors and the shop to produce the goods and the products on time for the company (Chowdhury, 2016).

Tesco organization provides the better quality and the service on time this will help the company to get better deliveries to help the company expand their business. This is the best process they want to reach the level of the development of the organization and they need to produce and do the production of the goods and the services with the help of the online services. Also, improve the staff quality.

Section 2

Report

Introduction

Tesco as an organization wants to expand its business and this company is situated in the market for more than 103 years as they have the experience to do work in the industries and get a better results. This is an organization that is known as the public limited company and this is an organization was founded in the year 1919 by Jack Cohen as they wants to group of markets and stalls in London. This organization has branches in five other countries across Europe, as they are leading for their groceries services in the market.this company has branches in the five different countries of the organization and they also, have the production and motive of deliveries of the products at home to the customers.

Evaluation

Based on the case study above and the details of the company and its marketing policy of the organization. this describes the importance of the company development and the working policy of the organization to get better and the positive result in the return of the company and their development basis (Guo, 2019). They want to improve their working policy and the staff services of the organization to get better and the executive deliveries and the varieties in the organization. they have to make them better and innovative staff working policy and make sure they will provide a better amount of the customer service. The staff improvement will help the company to provide benefits to clients and services (Guo, 2019).

Benefits of working teams

Tesco is an organization that has already developed a plan to work in a group. As they need better deliveries and services in return for the organization. they have to implement the skills in the organization this is the motive of the company to develop the policy to get a better result in the development of the organization. the marketing policy of the Tesco organization decides to work in a group of people to present the number of the products and the service on time to their customers. This will help the organization to get a better level of feedback and improve the image of the organization in the market. Tesco has different levels of the department and all these departments of the company are handled by the management team of the organization. this is the reason they hire the candidates based on the company’s demand and their requirements to provide the benefits to the organization. this is the reason the company has to work from the ground level and they have to take the experience. This experience helps the company to make a better and develop a marketing policy. this is the reason this identification of the mixed knowledge and the skills and the experience of the company provides benefit to the organization (Chowdhury, 2016).

Critical analysis

This has been very clear that there are competitors in the market which will create the thought level of the competition in the market for the Tesco organization. as they have to maintain the balance between the market and this organization wants to increase the marketing strategies of the organization. according to the development of the corporation, they want to develop an effective team. This team will help the organization to expand its business and improve its marketing policy of the organization. they have to develop a team that handles all the problems and the issue of the organization in the market and they have to make sure to develop a better amount of the policy. Tesco is an organization that is large in production, supplies, and services also, goods production. This is the reason they need an effective and perfect amount of the management team in the organization. the reason behind this is they want and needed this type of team to get better deliveries and improve the working policy of the organization.

The company performance and the production describe the company’s working policy also, the importance of the customers in the organization. the level of the services in the market and the customer’s feedback describe the services and the other details of the company. this is an important factor in the company development of the organization. as the organization wants to provide a better level of the services in return they need the corporation and the maintenance of the product development. This is the importance of critical analysis in the organization as they have to make sure to make a better protection plan in the company. as they have to handle all the consequences of the program and the team management service towards the customers of the organization (Jundt, et al., 2015).

Philosophies

Tesco organization has a philosophy to get better and innovative working policies and deliveries of the products and the services. As during the working time as the company is facing the issue in the services and the deliveries and for this they have to find out the solution of the company. the main motive of the Tesco organization is to provide the better quality and fast level of the services in the market to get better and the innovative result. This result will help the organization to get positive feedback from customers of the organization. organization behavior of a company like Tesco depends on the customer feedback and this is also, helps the company to get better and the innovative working policy the organization.

According to the company working policy and their scenarios, they want to reach and help the company fulfill the customer demands. Their philosophies have the main motive to describe the company and its importance in the market (Adamyk, 2019). The behavior of the organization towards their customers is to describe the importance of the company and their clients and also, understand the importance and the efforts that are made by the company for providing the better quality of the services. This is the important thing to do and based on this they have to improve the organization’s working style and the behavior of their clients to get better deliveries and positive feedback in return for the company development (Adamyk, 2019).

Performance and productivity

Tesco provides the A+ level of the performance to their employees in the organization and this is the reason they have a huge level of the demand in the organization. productivity of the products and the goods in the organization is an important thing to do and because of this, they have to make sure to handle the things. Tesco wants to make their base in the international market too as they produce and provide the products related to the households. This is a better thing for the company’s development and the innovative policy is also, require in the development of the organization (Jundt, et al., 2015).

Conclusion

According to too the data and the materials that are mentioned above this describes the importance of the customers and the employees in the organization. Tesco wants to develop its base in the market and this is the reason they are providing a better amount of services to their clients. Based on the company’s demand they develop an organizational plan and after this, they have to develop an effective management team for the organization. a better amount of the management plan is to describe the importance of the employees in the company. this will be done after the company approved the employees and the new candidates that they hire for the management and the other team management of the organization.

References

Adamyk, K. (2019). PESTLE Analysis on Tesco PLC.

Chowdhury, B. N. (2016). A critical analysis of customer loyalty and customer satisfaction-a case study on Tesco Club Card (Doctoral dissertation, University of East London).

Gravina, N., Villacorta, J., Albert, K., Clark, R., Curry, S. and Wilder, D., 2018. A literature review of organizational behavior management interventions in human service settings from 1990 to 2016. Journal of Organizational Behavior Management, 38(2-3), pp.191-224.

Griffin, R.W., Phillips, J.M. and Gully, S.M., 2016. Organizational behavior: Managing people and organizations. Cengage Learning.

Guo, L. and Wang, Z., 2019. Ratio analysis of J Sainsbury plc financial performance between 2015 and 2018 in comparison with Tesco and Morrisons. American Journal of Industrial and Business Management, 9(2), pp.325-341.

Jundt, D. K., Shoss, M. K., & Huang, J. L. (2015). Individual adaptive performance in organizations: A review. Journal of Organizational Behavior, 36(S1), S53-S71.

Kanfer, R. and Chen, G., 2016. Motivation in organizational behavior: History, advances and prospects. Organizational Behavior and Human Decision Processes, 136, pp.6-19.

Monte, A., 2021. A study of value chain reconfiguration processes under Covid-19 pressures: the case of Tesco PLC in the United Kingdom.

Reilly, P. (2015). Every little helps? YouTube, sousveillance and the ‘anti-Tesco’riot in Stokes Croft. New Media & Society, 17(5), 755-771.

Rosnizam, M.R.A.B., Kee, D.M.H., Akhir, M.E.H.B.M., Shahqira, M., Yusoff, M.A.H.B.M., Budiman, R.S. and Alajmi, A.M., 2020. Market opportunities and challenges: A case study of Tesco. Journal of the Community Development in Asia (JCDA), 3(2), pp.18-27.

Sivarajah, U., Kamal, M. M., Irani, Z., &Weerakkody, V. (2017). Critical analysis of Big Data challenges and analytical methods. Journal of business research, 70, 263-286.

Sparks, L. (2015). What is going on at Tesco?.

NM4602 Examination Answer Document

Question number: 2

Answer: 2

Introduction

Leadership is the type of ability of an individual used to motivate a group of people to achieve the targets or goal whether the targets are related to their organisation or personal life. In the case of an organisation, leaders always use the proper leadership style to direct and support the employees or team members to achieve the organisational goals (Nanjundeswaraswamy And Swamy,2014).

Leadership skills are very useful for the organisation because Leadership skills help the leaders of an organisation to motivate and support the staff in their work to achieve the organisational goal. According to a given scenario, the company appoints new CEO who makes several changes that are not acceptable to the managers. Due to this reason, some employees leave their jobs and join the new companies. So, in this case, the new CEO must use leadership style or theory such as trait theory and contingency theory.

The CEO must use these theories to communicate the changes to the staff and also motivate them for adopting the changes. In this way, staff adopt the changes and work happily to achieve the organisational goal and the staff turnover rate also decreases(Nanjundeswaraswamy and Swamy, 2014).

The CEO must need to adopt the leadership theory to reduce the staff and our rate and also to retain the staff.

Theory explanation

First theory – Trait theory

According to the Trait theory, leaders must use the two-leadership style such as transactional leadership style and transformational leadership styles.

Transactional leadership style – It is a type of leadership style that leaders used to give rewards and punishment to the subordinate or team members according to their performance.

Transformational leadership – is a type of leadership style that leaders used to inspire and encourage the team members to create new innovative ideas and changes that help them in achieving their goals for future success. Leaders work with their team members to give direction and mentoring to complete the particular work with quality and on time. Leaders delegate the task to the employee according to their skills and also provide feedback to them for improving their performance.

Second Theory – Path-goal Model – Contingency Theory

According to the path-goal model-contingency theory, leaders must use the phone leadership style such as directive leadership style, participative leadership style, supportive leadership style, and achievement-oriented leadership style.

Directive leadership style – it is a type of style where leaders expect their employees for achieving organisational goals. They also follow all the rules and procedures of the organisation.
Participative leadership style – it is a leadership style that leaders use to consult things with their subordinates and also listen to their ideas or opinions on particular topics to make the final decisions.
Supportive leadership style – it is the leadership style that leaders use to support their team members by doing work together and treating all the employees equally.
Achievement-oriented – it is a leadership style that the leaders used to set challenging goals for the team members and also motivate them for achieving the goals. In this way, new skills will be developed in the team members which they used to face any challenges that occur or maybe occur in the organisation.

Theory application

First theory – Trait theory

The company need to implement the trait theory in the organisation because the CEO of the organisation can use this theory to give rewards to the employees for their good performance. In this way, employees get motivated and adopt the changes to achieve the organisational goals. The CEO also use this theory to inspire or motivate the staff team members to create new ideas or changes that need to be implemented in the organisation to improve the overall business performance. In this way, employees feel the important part of the organisation and get retained. If they get retained then the employees’ turnover rate of the business will decrease and employees also adopt the changes easier to achieve the organisational goals.

Second Theory – Path-goal Model – Contingency Theory

The company need to implement the path-goal model-contingency theory because it helps the CEO of an organisation can use this theory to retain the staff member and implement the new changes in the organisation with the consent of employees. This theory helps the CEO by providing information related to the different leadership styles which he used to support, manage, and organise the staff member. This leadership style CEO can use to take the suggestions of the staff members to improve the performance of the business.

Critical evaluation

First theory – Trait theory

The limitation or weakness of the trait theory of leadership is that the theory doesn’t provide any comparative results. The leaders that used this theory only focused on building good working relationship with the team members subordinates. To make a good relationship with the subordinates and gives flexibility to them due to which employees do their work without taking any pressure and deliver their work after the deadlines.

Second Theory – Path-goal Model – Contingency Theory

As we know that contingency theory contains four types of leadership styles that have different impacts on the performance of the subordinates. Due to different impacts, leaders can’t able to build relationships with their employees properly. If the business working relationship of the leaders and subordinates is not good then subordinates get frustrated from the job roles and switch the company for future success.

Recommendations

According to my suggestion, the new CEO of the organisation must use the two-leadership style of the contingency theory which is a supportive and participative leadership style. A supportive leadership style helps the CEO by providing way to support the employees in their work and mentoring them when they face difficulties in the work to achieve the organisational goals. The participative leadership style helps the CEO by providing way to get suggestions from the employees on the particular problem of the business to make the final decision for the expansion of the business. CEO much conduct the reward and recognition program in the organisation to give rewards to the employees who perform well. In this way, other employees get motivated to improve their performance for getting rewards from the company. CEOs also must give feedback to the Employees on their performance whether the performance is negative or positive. The CEO must take suggestions from the subordinates or their colleagues before implementing the new changes in the organisation. In this way, employees feel themselves an important part of the organisation and give their best suggestions to improve the performance of the overall business.

Conclusion

According to my suggestion, the CEO of the business must adopt or use the trait theory and contingency theory of leadership to successfully implement the changes in the organisation with the consent of colleagues. If he uses both the theories of leadership then the employees’ turnover rate will be decreases and employees easily adaptor the changes implement by the CEO for achieving the organisational goals.

Contingency theory and trade theory must be implemented in the organisation for employee retention and to decrease the employee’s turnover rate. These Two theories also help the organisation by building good working relationship between the superior and support which is very important for every organisation. Superior and subordinate relationships are beneficial for the organisation because they help in achieving the organisational goals on time.

Reference

Nanjundeswaraswamy, T.S. and Swamy, D.R., 2014. Leadership styles. Advances in management, 7(2), p.57.https://d1wqtxts1xzle7.cloudfront.net/51993044/leadership_styles-with-cover-page-v2.pdf?Expires=1650386061&Signature=CJRQ1SwlBy8uN9zAyaqzpt~dpd~UIsaLL6aSBNvpQ4ipeurYp~qbcZraUby~niMmoQICNn45g78xWMUqRgUS5g1Psgd~b06qwlJOz42Wrm0WH~wp4DdFegmy2X8vdq85wvKnKEPTyU8i19yq63TxUlhvX0hSFAALMM0LE~c7Cpynab7aMmjAhxwNz-UZfzLPR2ydNpEUpvII8MKGBkZDmKEGqH-zEAXH2nSU5VvW~VC~uRcOhvLOlD5KTqgZDTKbC7pkfLjOHk8letUWtKcIFKdkyCM9yvMfUCPyDJ4jTbD510ZNVwqI50TVfPfVM8SQS53mQpyzfbM-yT2YA0mijA__&Key-Pair-Id=APKAJLOHF5GGSLRBV4ZA

Sethuraman, K. and Suresh, J., 2014. Effective leadership styles. International Business Research, 7(9), p.165.https://pdfs.semanticscholar.org/d2a2/528ddffc694b43fd5bcf3c68826de4da2eb3.pdf

Receive & Store Stock

Question 1

a) The possible actions we may take for following up on the variations between deliveries received and delivery documentation are given below:

– Requesting notes of credit from relevant suppliers

– Ordering the stock from the distinct supplier

– Ordering ancillary stock

– Notifying the department of accounts

– Records all the actions taken and provisions made

b) Five internal documents are as follows:

– Ensuring entire ordered items have been accurately supplied

– Validating quantities to ensure the ordered numbers are being accurately supplied

– Verifying brand and type of items

– Ensuring all the items are according ordered and of the correct size

– Ensuring all the items have correct and accurate quality (Hermanson, 2013).

Question 2

a) Procedures or practices for keeping the areas of storage clean are given below:

– Make the schedule of cleaning accurately and update it as per the schedule

– Clear and clean out all the bins regularly

– Provide every worker with separate surroundings to clean

– Keep the supplies cleaning prepared for the workers

– Turn the stock more frequent

– Recycling

– Review and re-evaluate the structure of the company (Hermanson, 2013).

b) Four potential deficiencies are as follows:

– Environmental light and heat

– Unplanned damage through the traffic of people

– Air or heating conditioning

– Hardening and drying

Question 3

a) Five reasons are as follows:

– Without labelling, the workers would not be capable of locating the products rapidly that are in the listing inventory.

– Labeling makes sure the appropriate record of inventory

– Workers will be capable of rapidly processing the entering stock

– Labeling of the product helps all the workers in identifying merchandise for effective fulfilment of the order

– Warehouse racks labelling makes sure satisfactory space for every product (Hermanson, 2013).

b) Three reasons are:

– For avoiding losses because of getting near to obsolescence, deterioration, etc.

– It makes sure that food is utilized within the duration and protects some unnecessary waste

– It makes sure that we are serving the product in the safest and freshest manner

Question 4

a) When the stock is:

– given away

– stimulated between departments

– inclined of at the minimum selling price than actual

– returned to the supplier

– received

– ordered

– dispensed to the department

– moved into storage (Dincer & Rosen, 2021).

b) Five practices are as follows:

– Value of intrinsic

– Momentum of earnings

– Conservative structure of capital

– Favorable utilization of assets

– Good projected and current profitability

Question 5

a) Three possible practical methods are as follows:

– Automate activities with the software for management of inventory

– Utilize accurate forecasting of preference or demand

– Execute the JIT system of inventory (Dincer & Rosen, 2021).

b) Four principles are given below:

– recycling

– Transformation of waste

– processing of waste

– Minimization of waste

Question 6

a) Four factors are as follows:

– Financial factors

– Suppliers

– Type of product

– Management (Dincer & Rosen, 2021).

b) Six practices are as follows:

– Utilize the checklist of the safety of the warehouse

– Check the procedures for storage

– Evaluate the environment of a warehouse

– Check in with the staff of the storage area

– Review the system of management of inventory

– Identify potential and existing hazards (Quinn, 2013).

Question 7

a) Temperature requirement applies to:

Cool rooms and refrigerators used to store food – 4 degrees Celsius

Freezers used to store food – (-18 degrees Celsius)

b) Five different areas of storage

– Warehouse storage

– Container storage

– Lock-up garages

– Removals depositories

– Dry staples

The items that should be promptly moved for storage first are dry foods, refrigerated products, dairy products, fresh seafood, poultry and meats, and frozen foods (Quinn, 2013).

Question 8

a) For achieving the good techniques of manual handling, one should follow the following seven basic principles while dealing with basic carrying, emptying, filling, lowering, pulling, pushing or lifting:
Plan the lift – Make sure that the object is very light enough for lifting and unlikely for moving or shifting.
Position the feet – Keep the feet at a distance, providing a stable and balanced base for lifting.
Ensure a good and accurate posture – Be ready for moving the feet during the lift for maintaining a balanced posture.
Maintain the stable grip – Ensure for keeping the arms as per the created boundary by the legs.
Lift efficiently – Lift the chin while commencing the lift, making sure to control the head (Quinn, 2013).
Keeping near to the load
b) Utilize the machine appropriately and as per the instructions of the manufacturer, ensure that the operators are wearing the accurate protective equipment and clothing needed for that machine, like safety shoes, hearing protection etc. (Quinn, 2013).

Workplace Activity Register:
Student Name:
Unit of Competency:	SITXINV001 – receive and Store Stock
Name of Workplace:	ABC Kitchen
Procedure:	Workplace Activity

Record of each full-Service Period (shift) in the Workplace:

	In:	Out:	Comments	Supervisor name and signature
1.	10:00 am	08:00 pm	A spin mop was used for cleaning purposes
2.	08:00 am	06:00 pm	Cooking utensils were used and stored
3.	08:00 am	08:00 pm	Vegetables were purchased and stored
4.	10:00 am	08:00 pm	Spices were purchased and stored
5.	10:00 am	08:00 pm	Dishwasher was stored
6.	09:00 am	09:00 pm	Cutting boards were purchased and stored

Appendix A: Reasonable Adjustment Applied To

Task number	Task name
3.	Vegetables were purchased and stored
4.	Spices were purchased and stored

Explanation of Reasonable adjustments strategy used –

Reasonable adjustment is the term of legislation that means to the action or measure taken by the provider of education to empower the learners with infirmity to participate in training and education on a similar basis as all the learners deprived of disability.

All the RTOs are indulged to give reasonable adjustment for making sure extreme participation of entire learners with infirmity to:

– participate completely, with the similar opportunities for learning as learners deprived of disability

– have a similar opportunity for performing and completing assessments as learners deprived of disability

Website:

Quotation for:

Name

Company – ABC Kitchen

Address, City, State ZIP

Phone:

Email:

Item	Quantity	Description	Unit Price	Taxes	Amount
Vegetables	20 kg	Vegetables were purchased and stored	$16.28	10%	$358.16
Dishwasher	1	Dishwasher was purchased for cleaning purpose	$239.99	10%	$263.989
Spin mop	1	Spin mop were purchased	$423	10%	$465.3
Cutting boards	5	5 Cutting boards were purchased	$99	10%	$544.5
				Subtotal	$1,622.949
				Tax rate	10%
				Sales tax	10%
				Total	$1,963.77

References

Dincer, I., & Rosen, M. A. (2021). Thermal energy storage systems and applications. John Wiley & Sons.

Edwards, R. D., Magee, J., & Bassetti, W. C. (2018). Technical analysis of stock trends. CRC press.

Hermanson, G. T. (2013). Bioconjugate techniques. Academic press.

Nwankwo, W., & Ukaoha, K. C. (2019). Socio-technical perspectives on cybersecurity: Nigeria’s cybercrime legislation in review. International Journal of Scientific and Technology Research, 8(9), 47-58.

Ohnos, T. (2021). Taiichi Ohnos Workplace Management. McGraw-Hill Education.

Quinn, T. J. (2013). Temperature. Academic press.

Managerial Accounting

Managerial accounting simply means processing used to account for business transactions. Managerial accounting focuses on past performance as well as creating business forecasts. Managerial Accounting provides financial information for decision-making purposes to all the managers of the company, and it involves different financial metrics including sales, operating expenses, cost controls, and revenue. Managerial Accounting focuses on the internal processes of the organization. In terms of decision-making purposes, managerial accounting information is mainly used in short-term and long-term decisions and that information can be used for the financial health of the company (Dahal, 2019).

Also, the General Managers should have a knowledge of the accounting principles because it helps in the decision-making process regarding the financial position of the company, and it provides information regarding the assets and liabilities, profit and loss, cost and earnings, and it also increases the efficiency of the management(Dahal, 2019).

References

Dahal, R. K. (2019). Changing role of management accounting in 21st Century. Review of Public Administration and Management, 7(3), 1-8.https://fomcdmtu.edu.np/wp-content/uploads/International-Conference-Full-With-Cover.pdf#page=208

Financial Versus Non-Financial

The recent purchase made in the company is the Purchase of Furniture of $20,000 in the company. Financial factors that went into the purchase are an outflow of cash as well as increasing the assets in the business. The non-financial factors that made into the business that affect the recent purchase made into the company of purchasing equipment of $20,000 is that firm size is increasing and labor in the company is also increasing due to increase in production.

Ranking of factors include that-

Requirement of equipment
Availability of cash

No, the financial and non-financial factors do not contribute equally to the decision-making of purchasing equipment, because financial factors are contributing more due to the Availability of cash and requirement of equipment. The decision was made into the business of purchasing equipment was made the final decision due to the requirement of furniture in the business as it will help the business to expand their business and set up the business properly and increase more business opportunities (Ptak-Chmielewska, et al., 2018).

All the financial and non-financial factors of the business are important for the business to make decisions in the business regularly, as well as they know the accounting principles(Ptak-Chmielewska, et al., 2018).

References

Ptak-Chmielewska, A., &Matuszyk, A. (2018). The importance of financial and non-financial ratios in SMEs bankruptcy prediction. Bank ikredyt, 49(1), 45-62.https://www.researchgate.net/profile/Aneta-Ptak-Chmielewska/publication/323581950_The_importance_of_financial_and_non-financial_ratios_in_SMEs_bankruptcy_prediction/links/5aa12bb70f7e9badd9a4227d/The-importance-of-financial-and-non-financial-ratios-in-SMEs-bankruptcy-prediction.pdf

Financial Accounting

Financial accounting means creating financial statements by using financial data and managerial accounting simply means processing used to account for business transactions. Financial accounting focuses on the external processes of the organization. Based on the information, financial accounting is historical and the financial statements provide information for the defined period. Short-term and long-term decisions regarding financial statements are made by using financial accounting. Also, financial accounting in the business is mainly used to track the business operations and it provides a snapshot of the financial health of the business. It provides data from different financial statements. Financial decisions are used for raising funds as well as for investing in assets and most importantly different financial statements are used including balance sheet, and income statement as well as company provide the information to all the investors and give more power in decision-making (Garbowski, et al., 2019).

Reference

Garbowski, M., Drobyazko, S., Matveeva, V., Kyiashko, O., &Dmytrovska, V. (2019). Financial accounting of E-business enterprises. Academy of Accounting and Financial Studies Journal, 23, 1-5.

BUSI 650: BUSINESS ANALYTICS

Table of Contents

Introduction

Koho’s is a fintech company that is situated in Canada and it operates their company in Canada. This organization is on a mission to make the financial system transparent and intuitive and currently they are facing two types of challenges in their data perspective as it is disturbing their performance in the organization and the market. The importance of fintech in the current financial institutions and their system because this is the part of the extremely competitive industry with the big banks and the tech players that are available in the current market competitions such as BMO, TD, Apple, Amazon, and the other competitive business.

Business analytics is a set of technologies for solving business problems using data analysis, statistical models and quantitative methods.

Koho’s is the company that secures around CAD 70 million and their fintech start-up raised the capital from the TTV capital, and the driving capital, also, portage 3 ventures. Koho’s organization is providing financial and application-based banking platforms that help them to simplify the financial products and this is available for everyone this will create competition for the other tech player companies that are available in the market and create the competition in the current market. This is the reason that Koho’s secures the $70 million series C that is adopting the digital banking service and this creates more competition for the other big banks in the digital section.

Data strategies

Koho’s organization that is known as the fintech company and their privacy policy is the policy which is making the new era in the banking section and changing the working policy in the banking area as they have introduced the full-service account with there is no hidden fees and with the help of this, they are coming up and launching their reloaded prepaid visa card that earns the cashback amount on every purchase which is customer done and help the users. Koho’s is changing and innovative the new ideas and the plan which is to change the working policy and the way of working in the Canadians bank (Gai, et al., 2018).

The privacy policy of the Koho’s organization and their privacy-preserving data analytics policy is offensive towards the customers because of the reason behind setting up this organization (Gai, et al., 2018). Koho’s Financial is a Toronto-based fintech organization this startup that is founded by Daniel Eberhard the reasons behind implementing this are to save the time and the fees which they have been paying to do business with the major Canadian banks. The privacy policy of the Koho’s organization is to make sure that this is the offensive policy in the favor of the customers and they are saving the people time and the charges of the fees which the company has been charging and the banks are taking from the people to providing the banking services. Koho’s collecting data strategies is to understand the other bank’s charges and their amount which have been they have been taking from the people and based on these data they have implemented the strategies which are reducing the extra fees charges for the people of Canada (Goldstein, et al., 2019).

Offensive

Koho’s organization privacy policy is offensive for the customers as they have saved themselves from controlling the extra fees and the amount of the charge and they have to pay the fees on an individual basis to do their business with the major Canadian banks and because of this they have to pay and with the help of this Koho’s offers the millennial a no fees alternative banks account which helps them to fund and start their business in the market and do the progress in this. Koho’s has different working strategies and the thought to run their organization in the market and change the thought for the other companies and create the competition in the market for the banks and makes things difficult for them (Goldstein, et al., 2019).

These are the motive of this organization to help the people with the other types of the funds and the people survey such as they record the details this is also, help them to expand their business more and reduce the amount of their tax in the market.

Their data strategies in the market are becoming offensive for the other banks that are working in the market of Canada. This means as the banks have tough competition in the organization and the international market and the other commercial market they have to handle the market situation with both the scenario.

They have both the strategies from the different perspectives from both the scenario as they have to expand their company business in the market and for that, they have been providing the services to their customers and the other people to attract them towards the company working policy. Therefore the offensive motive is also, created because of the company the other banks have found difficulties while working in the organization.

Mission

Koho’s mission is to develop the working policy and provide a better level of the financial solution to the people of Canadian and the people that exist in Canada and helps them to build the company base and their work level by providing them the amount in the fund and save their amount from the extra charges of the fees and the hidden amount of the fees which they have to pay for their marketing development in the company. Their ultimate motive is to save the other fees charges and the same time which they have to spend in the bank for opening the bank’s accounts and receive the bank services from the company (Schueffel,2016). They have a mission to make the business and the bank transaction on the transparency basis as they have the motive to make the working policy easy and in the digital manner that saves time for the people and this is a very helpful service for the people of Canada that are going to expand their business in the market of Canada and also, they have been going to implement the new strategies in their organization. This is the mission of the koho’s organization to help the people and make easy access in the business and the market for the better and more productive policy development in the organization and the market of Canada (Schueffel,2016).

Vision

Koho’s vision is to provide a payday loan to the industry and the companies which are situated in the industry and the marketing policy of Canada and also, they have implemented a new type of koho’s software and cellular software that helps the company to provide and rotates the more money and the value of cash in the market. Also, they have been providing the loan and the market brand with the help of their app which they have launched in the market and this app provides the services to the employees and the people that need the fund and the amount to invest the money in the market and their organization. This is the reason Koho’s fintech organization introduces the $210 billion vision cash and the advance that markets posted and their new application introduced in the market. This is helpful for the people as they use the application and the software which is provided by the koho’s organization.

Objectives

The objective of the koho’s organization is to provide funding to the people and the small organization also, the new startup that has been wanted to launch their products and the services in the market and this is the very helpful objective for the customers of the koho’s organization. This is the best reason and the better services that are provided by the koho’s organization for the development of both the company and the small market business that needs to expand their business in the company. According to the data and the data research and based on the koho’s company data and their customers is saving 7% of the money which they have been deposit into their account and they have been providing the two sorts of cards that they choose as they have been providing and koho’s have their style to provide the services in the market as they have been expanding the business and implement the new strategies in the market and provide the services to their customers in the other ways that help to make the koho’s company as the unique company in the market and the outside the organization.

Data analyze

There are three types of tools that help the organization to analyze the data of the company and implement the policy for the better development of the organization and the customers this is reason they analyze the data with the help of these three data (Schueffel,2016).

Business analytics is a set of technologies for solving business problems using data analysis, statistical models and quantitative methods.

Liner relation

Koho’s fintech corporation is the organization that has been providing an app that name is KOHO’S and their app has been providing offer a highly competitive 1.2% interest rate on the new user of their app and the entire balance and this is the new product which has been available over there (Marr, 2017). Koho’s is an alternative banking account that has been secured the $25 million of the funding round and led by the driving capital of the koho’s organization. This is also, explain to the company the total details and the information of the customers that have been using their websites and they have been implementing this in the market (Marr, 2017). These tools help the company to get the total information of their customers and with the help of this, they have been the helpful tool that helps the Koho’s organization to analyze their customer details and the company data and the price of the money which they have been expanding and providing the companies and small market and the startup to expand in the market for the better development of the Canada market (Schmidt, et al., 2018).

Core relation

Koho’s fintech organization and the development of this company in the market is the revolution to the banking system in the Canadian banks and the bank which has been working and presented in the market of Canada. These are the factor that has been helping the company to analyze the valuation of the koho’s company in the market and expand the level of the marketing in the organization (Pearce, et al., 2019). Business analytics is a set of technologies for solving business problems using data analysis, statistical models and quantitative methods. Fintech is providing the development of the company and helping the company to expand their business and the market strategies in the organization for the development of the company. The high and the correlation point to the strong relationship and the development of the strong relationship between the two metrics and there is a chance of the low level of the correlation identifying the benefits of the koho’s organization in the market (Pearce, et al., 2019).

	Total all ages 4	25 to 34 years 4	45 to 54 years 4	Total all ages 4	25 to 34 years 4	45 to 54 years 4
Total all ages 4	1
25 to 34 years 4	-0.29578	1
45 to 54 years 4	0.627967	0.273806	1
Total all ages 4	0.927257	-0.55918	0.349709	1
25 to 34 years 4	0.947681	-0.54887	0.4031	0.995426	1
45 to 54 years 4	-0.92257	0.464244	-0.33656	-0.91322	-0.93022	1

Average

Koho’s is a company that has been the partner of the fintech company and they have been expanding the number of leading investors and advisors from around the world because of this they have been believed in the work progress and they allowing also, inviting the stakeholders of the companies to get the amount of the investment and increase the investment and the funding amount for the better development (Schmidt, et al., 2018).

Regression model

SUMMARY OUTPUT

Regression Statistics
Multiple R	0.920068
R Square	0.846524
Adjusted R Square	0.829471
Standard Error	15639.92
Observations	11

ANOVA
	df	SS	MS	F	Significance F
Regression	1	1.21E+10	1.21E+10	49.64119	6.01E-05
Residual	9	2.2E+09	2.45E+08
Total	10	1.43E+10

	Coefficients	Standard Error	t Stat	P-value	Lower 95%	Upper 95%	Lower 95.0%	Upper 95.0%
Intercept	934844.6	70160.05	13.32446	3.14E-07	776131.5	1093558	776131.5	1093558
5330900	0.082413	0.011697	7.04565	6.01E-05	0.055953	0.108873	0.055953	0.108873

This defines the difference between both the families and their outputs also, the age limits and the gender instruction for the better development of the infotech and the KOHO organization in the info technology market.

Conclusion

Based on the details and the report that is mentioned above and explain the importance of the FinTech technology in the market and they have been changing the working environment and the way of thinking for the new working policy and the innovation in the market that has been changing the banking sectors and the banking working policy in the Canadian market and the business market of the organization. This is the reason they have been spending the total and the better amount of the valuation and providing the money to the members and the new start-up companies in the Canadian market for better development. This is also, helping the people while saving their extra fees charges and the money also, the amount they have been paying to the bankers to the bank transaction and other facilities for the bank.

References

Gai, K., Qiu, M., & Sun, X. (2018). A survey on FinTech. Journal of Network and Computer Applications, 103, 262-273.

Goldstein, I., Jiang, W., & Karolyi, G. A. (2019). To FinTech and beyond. The Review of Financial Studies, 32(5), 1647-1661.

Marr, B. (2017). Data strategy: How to profit from a world of big data, analytics and the internet of things. Kogan Page Publishers.

Pearce, C., McLeod, A., Rinehart, N., Ferrigi, J., & Shearer, M. (2019, August). What a Comprehensive, Integrated Data Strategy Looks Like: The Population Level Analysis and Reporting (POLAR) Program. In MedInfo (pp. 303-307).

Schmidt, J., Drews, P., & Schirmer, I. (2018). Charting the emerging financial services ecosystem of Fintechs and banks: Six types of data-driven business models in the Fintech sector.

Schueffel, P. (2016). Taming the beast: A scientific definition of fintech. Journal of Innovation Management, 4(4), 32-54.

Students should be allowed to use smart phones in school?

Table of Contents

Introduction. 3

Use of Mobile Phones. 3

Visual Learning. 3

Oppose of Mobile Phones in Education. 4

Cyberbullying. 5

Negative Affect on their Physical Health. 5

Impact on Students’ Learning Experience. 5

Conclusion. 6

References. 7

Introduction

In the research paper, it is discussed whether students are allowed to use smartphones or not in school and how their academic performance will be impacted by the use of smartphones while studying. Also, whether mobile phones help in learning in academic schools. Students are allowed to use smartphones in secondary school but not in primary school. As when students come to secondary classes, they will be mature and are dedicated to their careers. So, that they know that they do not have to use mobile phones all the time because when children are in primary school, they easily get addicted to smartphones which degrade their performance in school, and they are not able to focus on their studies, the academic performance graph of students will also be fallen(Masiu, et al., 2018).

Use of Mobile Phones

Mobile-learning is the e-learning through the use of computational devices, and for secondary class students, mobile phones have been contributed positively in the field of learning, and it improves their literacy as well as numeracy skills, as well as recognize their existing abilities (Masiu, et al., 2018).

As mobile phones are very useful, they are providing several benefits to individuals as well as teachers in school while they are teaching in the school. There are several benefits the students get from the mobile phones in their school are such as receiving email reminders from teachers, creating short narrative stories, they can easily connecting remotely to school learning platforms, as well as using GPS to identify different locations, downloading and listening to podcasts as well. Smartphones can be used to prepare videos as well as record videos and audio logs, and gather information for different topics, projects, and additional exams. Students can search and study from different videos and blogs to enhance their knowledge and gather information from different sources and use that knowledge for their projects, and assignments as well as exams (Akaglo, et al., 2019).

Visual Learning

During the visual learning, the students were allowed to use smartphones and teachers only encouraged their students to use smartphones for better learning in the initial time of 20 minutes. Visual learning promotes that students can learn anytime and anywhere, only the requirement is the internet signal and it allows students to access their online classes on mobile phones as well as on laptops and tablets. And mobile phones are used to keep students updated on the assignments and use their phones so that important dates can be implemented as well.

Mobile learning increased the mobile learning activities, and it also leverages an online learning space, and it is an online learning tool to enhance learning in distance education. Visual learning allowed students to learn in the manner in which they want to study and they are comfortable studying at any place nowadays smartphones are the most used tool among teens(Akaglo, et al., 2019).

Students can get their answers quickly as well because it provides them the ability to search their answers on the internet and get the answer as soon as possible, as well as audio and video, can also bring learning to their life, also if teachers are using technology while teaching during schools then it leads to expand the learning in all over the world because students can from different areas can easily connect to teachers and enhance their learning.

Access to educational applications will take the learning up a notch. Students can get access to different applications of subject matter experts in which they will easily enhance their performance and learn nay topic as well as study any topic which they want to study because students know which of their topic is weak or their subject is weak so that they can focus on their topic and expand their knowledge and make stronger that topic as well as subject(Onyema, et al., 2019).

Oppose of Mobile Phones in Education

Mobile phones are spread around the world, but it has been determined that students are not allowed to use smartphones while studying in class, as it will distract their minds and their performance will also be affected. According to the many research studies, it has determined that there are several disadvantages of using mobile phones in education, and some schools have banned the use of mobile phones while studying. In terms of age, it has been determined that smartphones are not contributing to learning for students, but it has caused a distraction to their students(Lee, 2019).

It is very common for students that they lose their focus while studying if they are using their mobile phones because if any message or notification pops up on the mobile phone, then it leads to distraction and changing tabs in the laptops. According to the recent research, it has determined that students have made calls and text as well during their class, and the same study shows that students play games as well during their classes, and it is very easy for them to cheat in their examination while studying in their class. If students get bored during their class and do not get interested in their topic, then they generally take out their mobile phones for playing games in the classroom. If students have made their profiles on different social media platforms, that also distract them to check the notifications again and again, and not paying attention in their class.

Cyberbullying

Cyberbullying is very common in today’s world when students or teenagers are using smartphones when they are in school, generally, a group of boys target a group of girls or an individual girl and then continuously message them or call them to tease from another number or mobile phone so that their mobile phone is not able to get tracked. According to a recent research study, the information has been extracted that 33.8% of students have been bullied in their lifetime. Also, in schools cyberbullying has been easier for hackers or cybercriminals (Lee, 2019).

Negative Affect on their Physical Health

When students are using more smartphones at the age of school or playing outdoor games, they are using smartphones, then it leads to effects on their health as well as their weight also increases and leads to obesity, and it causes some diseases at a very young age. Cell phones are considered as bad for their students and some schools have set the rules that they are not allowed their students to use smartphones while studying in the classroom or while playing in the background because they are spending a lot of time on their mobile phones which is harmful to their health as well as their eyes (Onyema, et al., 2019).

Impact on Students’ Learning Experience

The learning of students has been experienced by students’ interactions with their students and teachers. Mobile phones are also popular in the world because the use of mobile penetration rate is 98.2% in August 2003, and the different services offered to students with the help of smartphones including enhanced messaging service, multimedia messaging service as well as SMS can also be sent and increase the performance of students in their classrooms. If students are using mobile phones during their classroom or in school, they will not be able to interact with their friends and teachers, and it will not enhance their learning as well. Therefore, the learning experience of students is not good while using smartphones in the school as they will spend time only on checking notifications on different social media platforms or spend time chatting with someone who is of no use for them (Legault, 2020).

Conclusion

In the end, it is concluded that only secondary class students are allowed to use smartphones in school, only the primary class students must be restricted to not using smartphones in school, as it will affect their performance. It is said that students must control the use of smartphones, and maintain the proper use as well as control, and students must not abuse their teachers while studying in school because they are their teachers and gurus who are providing them the knowledge, so it is essential to respect them. Using smartphones in school is beneficial for students as well as considered as a con for several students because for students who are coming from far will be helpful to use the smartphone for identifying the correct location as it will save their time. So, the answer is that to allow smartphones to students in school must be depending on their level of education, that if they are in primary school then they must be restricted to use mobile phones during school and while they are in secondary school, students allowed to use smartphones in school. Therefore, the rules must be set by the school for students that what purpose and for what time they are allowed to use smartphones during school. It will be easy for students as well to focus on their studies.

References

Akaglo, E., & Nimako-Kodua, J. (2019). The effects of the use of mobile phones on second cycle students in Ghana. Retreived from https://www. myjoyonline. com/opinion/2019/February-15th/study-the-effects-of-the-useof-mobile-phones-on-second-cycle-students-in-ghana. php.http://www.ijarp.org/published-research-papers/dec2018/The-Effects-Of-The-Use-Of-Mobile-Phones-On-Second-Cycle-Students-In-Ghana.pdf

Lee, V. R. (2019). The picture of smartphones at school is not a dire one and the picture of student competence is a bright one. Learning, Culture and Social Interaction, 21, 1.https://digitalcommons.usu.edu/cgi/viewcontent.cgi?article=1646&context=itls_facpub

Legault, A., Havel, A., & Harvison, M. (2020, June). Small but mighty: Using students’ smartphones in college teaching. In Proceedings of the 9th Annual SALTISE Online Conference, online (pp. 8-9)https://www.adaptech.org/fr/wp-content/uploads/sites/2/SALTISE_Proceedings_2020-1-92.pdf

Liu, Y. (2020). Use of mobile phones in the classroom by college students and their perceptions in relation to gender: A case study in China. International Journal of Information and Education Technology, 10(4), 320-326.https://pdfs.semanticscholar.org/d4d9/1e80e0c75c5b69020cb31e8cf18b2b8e7e85.pdf

Masiu, T. M., &Chukwuere, J. E. (2018). The effect of smartphones on students’ academic life: A perceptive from a South African University. and Management Dynamics, 174.https://amhinternational.com/wp-content/uploads/2019/03/ICBMD-2018-Proceedings.pdf#page=184

Onyema, E. M. (2019). Opportunities and challenges of the use of mobile phone technology in teaching and learning in Nigeria—a review. International Journal of Research in Engineering and Innovation, 3(6), 352-358.https://d1wqtxts1xzle7.cloudfront.net/63336242/Opportunities_and_challenges_of_the_use_of_mobile_20200517-57771-1u7jrmh-with-cover-page-v2.pdf?Expires=1648299318&Signature=C3dBkKbmbzzhPYHCEVEhJWcbZlf-QMMJPkR8kHz2U~VSdZ4XNy4flaDTXPxUnikRrZeoQroRJ4xlGxx-0n1bYv5mcuyICYO5tQO~Z2tY7uGxMCPwJsMeEER~IVWaHk6-xUphkCqfMhg0bS1dw3I5H-KF0Kpo7oGSeZ3s29cZScTpx8e6umupOPZc7-EkFYdKsGZSg5UWSztsgKWi3D6wFRvPt-p7MN9bm2Onsc~aJQvVDHkOtGh7pSRrwpvt9dVS8NR5tl786nj~X5YygP5HKhsbGWfXUEXoQ6F4m3xVSSmA22jFDr-bV6WF1lM7nquRF-FlE3LRdDso3Zd6tdDH9g__&Key-Pair-Id=APKAJLOHF5GGSLRBV4ZA

Research Report

Introduction. 3

Methods. 3

Salary. 3

Educational requirements. 3

Results. 4

Job description. 4

Discussion. 5

Occupational outlook. 5

Personal characteristics. 6

Advantages. 6

Disadvantages. 6

Working conditions. 6

References. 7

Introduction

The report consists of a purpose and the rationale related to the analyzation of a job profile and the post that is discussed in the particular report. The certainly consists of the discussion related the job profile of Guest relation executive. The report consists of the salary, educational requirements, description of the job, outlook of the occupation, personal characteristics, disadvantages, advantages and working conditions of the desired role Guest Relation Executive in terms of the advantages and how the desired role should be evaluated. It is very imperative to address all the questions related to the job profile because then only the individual can evaluate the how much growth is in the job profile and should he go for it or not. The methods used in the analyzation and reviewing of the job profile is done with the help of different websites and journals.

Methods

Job profile- Guest Relation Executive

Salary

As per the analysis the average salary of a guest relation executive in Canada is $39,000 CAD per year and $20 each hour. The positions of the entry level almost start at 32 000 Canadian Dollars but the very experienced individuals related to this industry also earn up to 48750 each year. This hike goes up and down and an individual can earn up to $61,000 Cad each year that are experienced (Rahimi & Kozak, 2017).

Educational requirements

The education requirements related to guest relation executive post can be seen as the individual must be able to write speak and read as well as understand the primary language that is utilised on the workplace on which the individual is working. The personal appearance and behaviour are also geared to be a very immense objective in terms of examples related to the staff of the hotel. The individual must strive to use a very well groomed and polite language in terms of relation related to Staff colleagues and hotel guests. The individual must know how to use hotel management software that is PMS, must have a proficiency in English as well as must have outstanding communication skills and should also have a B SC degree in the Hospitality Management industry or any relevant field. The individual must be graduated from a valid University. The individual must have a knowledge of Microsoft Office application s and should have a diploma or a degree in hotel management.

Results

Job description

The individual reports to the front office manager as well as assistant of the front office manager. The work of the individual is to basically attend the guests very courteously and deal with them properly in terms of any queries or Quest related to the visit or stay. They must have a detailed information related to the city or the hotel. Checking on the moments of VIP guests as well as completing the formalities related to preregistration are some of the position requirements that are needed to be fulfilled properly. Allocation of the rooms at the time of arriving the guests and checking the preferences of the guest is the key feature of the profile. Collection of the feedback forms from the guest and providing them with the first-hand service can be seen a very important and a major responsibility of the job profile. The major responsibilities of the job profile consist of:

Being able to work on overnight shift holidays, weekends, evenings and mornings.

Strong organisational and into personal skills are important.

Having capabilities of understanding as well as carrying out the return and oral instructions as per the clarification request of the individual (Wang, 2012).

Being detail oriented discriminating and observant.

Must be self motivated enthusiastic and personal in terms of working independently.

Professional in presentation and demeanour.

Having capabilities of relating well to the Employees and guests of the hotel.

Having positive attitude and the personality must be outgoing.

Must be a team player and should certainly focus upon the services provided to the guests.

Should have a very good command in the primary language in verbal and in written format.

It is very important continuously unconsciously strive to better the skill set as well as increasing the knowledge related to the output.

Adhering to the hygiene and staff grooming standards.

Following the policies and rules of the house that are late by the Organisational Management.

Must be capable of handling the biasness and prejudiced happened because of the guests.

Should complete and handover proper shift to the next top members.

Must make sure the check outs and check ins are done properly and their must be knowing this comfort or and necessary delay in terms of the guests.

Should maintain the lockers properly in terms of custody.

Should perform basic activities of cashier at the time of requirement.

Must collect the feedback from the guest at the time of departure and must know the dislikes and likes of the guest as well as coordinating with the housekeeping at the time of room clearing (Dewnarain, et al., 2019).

Maintaining the manner that is instructed as well as maintaining updated information related to packages, offers, current promotions and rates of the room.

Allocation of the room at the time of arriving the guest and checking the reservations related to VIP rooms as well as completion of preregistration formalities.

Giving the information related to town attractions as well as activities.

Greeting the guest at the time of departure and arrival and providing excellent services to the consumer at the time of standards. Updating them on the basis of Occupancy as well as retailing them with the information related to all the requirements of the room.

Must have detail information in terms of city hotel or any competition.

Multitasking duties of job and coordination in the busy environment.

Maintaining departures as well as arrivals of the guests.

Handling concerns and complaints of the guests properly and in a very timely and efficient manner.

Welcoming the guest and providing them farewell properly.

Discussion

Occupational outlook

There are many jobs that can be seen related to the particular industry but there is no job opening related to the same name that is guest relation executive. But there are a lot of opening relative guest experience specialist as well as Global gas relation supervisor related to Toronto and they have done posting on 21st March as well as the location is also not very far. The schedule is full time and the position is non management. It has also informed that the obligation related to the particular position hard done as per the accessibility legislation a human right and provides accommodation at the time of meeting the assistant. It has posted its activity 7 days ago (Rai, 2012).

Personal characteristics

Must have 2 years of experience in terms of front office as well as minimum a year of experience in front desk supervisor experience and should know how to handle accounting procedures cash handling as well as normal and general management ask.

Should have management and leadership skills.

Must have good communication and interpersonal skills.

Sound decision making skills.

Good listening skills.

Should know how to interact with the guest.

Advantages

Guest relation executive helps in keeping the consumer satisfied on a higher level and terms of the organisation. It goes a long way in terms of retaining them as well as ensuring that the consumers are happy. Being a guest relation executive promises high income as well as the educational requirements are also not very much. And individual Learns how to be customer focused and also this position enhances communication abilities of an individual as well as management abilities. The person has increased skills of Microsoft PowerPoint and also learn some basic cash and accounting processes and criteria. It also helps individual in grooming and helps in increasing knowledge of function booking as well as experience is related to hotel management and helps in maintaining highly organised career (Bharwani & Butt, 2012).

Disadvantages

The disadvantages can be seen as long work patterns that are we can work as well as long working hours and night shift. It is also based upon bureaucratic hierarchy and contains of unrealistic Expectations as well as maintenance of the customer complaints is very difficult. It is a seasonal job as hospitality industry is very seasonal. An individual has to be extremely flexible as their stock in a 9 to 5 schedule. It is a stressful and hectic work. Sometimes customer behaves very Bizarre and individual is bound to maintain all the Complaints and out number them.

Working conditions

The industry contains of long working hours as well as multiple shift and long working weekends. It demands of poor work life balance and working hours as this can be seen as the biggest disadvantage of the particular profile. Treatment in terms of internal consumers is healthy but the micro management is huge (Paliouras & Siakas, 2017).

References

Bharwani, S., & Butt, N. (2012). Challenges for the global hospitality industry: an HR perspective. Worldwide hospitality and tourism themes.

Dewnarain, S., Ramkissoon, H., & Mavondo, F. (2019). Social customer relationship management: An integrated conceptual framework. Journal of Hospitality Marketing & Management, 28(2), 172-188.

Paliouras, K., & Siakas, K. V. (2017). Social Customer Relationship Management. International Journal of Entrepreneurial Knowledge, 5(1).

Rahimi, R., & Kozak, M. (2017). Impact of customer relationship management on customer satisfaction: The case of a budget hotel chain. Journal of Travel & Tourism Marketing, 34(1), 40-51.

Rai, A. K. (2012). Customer relationship management: Concepts and cases. PHI Learning Pvt. Ltd..

Wang, X. L. (2012). Relationship or revenue: Potential management conflicts between customer relationship management and hotel revenue management. International Journal of Hospitality Management, 31(3), 864-874.

Recommendation Report

Table of Contents

Letter of transmittal 3

Recommendations. 4

Body of the Report. 5

Introduction. 5

Literature review.. 6

Letter of transmittal

416 5000 St. KD

The University of Canada

29 march 2022

Instructor Name

Michael Elidas

George Brown college

12018-416 St. KD Faria

Subject: Recommendation Report Assignment

Dear Michael Elidas,

In this Statement, I examine the matter of academy and university in the George brown college in Canada that apprentices should cheating during the exams be more severe, that is not good for their career. It inspects the probable properties of establishing strategy for a variety ofcommunitypost-subordinateorganizations’ education remuneration.

Although meeting the evidence to provision this commendation, I prepared to meet complication through discovering illustrations of teaching pay.

I am very appreciative of my contemporaries who courteously facilitated me manage this description. I trust there is a plentiful supplementary examination to be done concerning the result of free post-secondary instruction agendas in Canada. I expect the undergraduates of the academy to be happy to hear this.

Abstract

It is about a quick summary of a lengthier exertion that supports exploring the objectives and consequences of the description. The matter of the Report is should the Penalties for Cheating on exams Be more severe. In this, if any student is doing cheating in any test or exam so the tutormightspringa failing score on the examinations and also fail you for the whole progression. It all depends on the institutes or university policies, the cheaters might have to look formerly a speculative ideal steam, which would be absolutely a supplementary punishment. Some places unforgiving discipline forfeits on those apprentices. The principal or a tutor can also be disqualified or even suspended from the Academy or a university. Most of the deceit can increase to the equal of legal destruction when the undergraduates or the students steal any further individual’s Copyright exertion.

Recommendations

In this topic, advised or a suggestion to a student by the principal of the university that a student mightbe aspect one to five days of Deferment in the university for the first double-dealing violation. The penalties or punishments might be the assortment from a 0% mark for that examination paper deprived of the prospect to struggle, it might be led to that apprentice worsening the entire course. The penalties will be collected for manifold faults, with approval for ejection on the fourth fault. Though, if an apprentice is wedged deceitful, a tutor will permit that student to re-exam again. The action provided for duplicitous in exam, fraud or cheater will be reproved with the detention of moreover explanation for a period which might encompass to one time, with satisfactory, or also with together. Some activities of deceitful such as Session failure and may not have a decision to retake it, being Suspended or temporarily jolted out of the organization, and eviction as well as you remain eternally recoiled out of the University. The principal of the university might be officially discharged that student from the complete progression. So,students should apologize for their mistakes and say sorry to the principal, and never again doing the same mistake in exams, otherwise, it’s all messed up and not good for their future (Graham, et al.,2016).

Body of the Report

It refers to the conversation or discussion in detail of the exertion, and it is the prescribed share of the description that activates with an Introduction or also an Outline. The superlative possibilities or resolutions to evade deceitful examinations is to confirm the factual characteristics of exam-takers, utilize variabilities of query types, productively prompt the undergraduates with speculative veracity strategies, give everyday projects or assignments to the students and usage of Noble response, generate a laboratory philosophy that rejects duplicitous, and underscore the perilous intellectual and analysis. It also comprises speculative approvals, as well as declining or also compactrankings in exams, and corrective approvals which are comprised of Interruption and Also ejection for fraud in exams.

Introduction

This includes an instant description of the Problematic that spring consequence for that student who cheats in exams. The penalty was given to the cheater or a fraud a slight transgression disciplinary with the determined jail in at least one year. The deceitfulness in inspection is prevalent in all speculative establishments. These are the influences source apprentices to fraud in examinations as anxiety or distress of disappointment and failure in exams, due to insufficient training or research through the exams, absence of conveniences, also their sluggishness, and due to trained or qualified instructors.

The unceasing valuation, of leadership, education ethical or counseling, and essential standards endorse undergraduate culture. A student might be facing more difficulties and also grieves with that problem day by day. The first cheating in the exams affects the student’s career, it will be deferred for one to three days from the university. So, if the student apologizes and realizes their mistake that is good for his or her future. But if they are doing, again and again, mistakes and cheating in exams that are not good and it is the biggest mistake in their life maybe they disqualified or suspended from the university for the whole rest of their life.

Academic untruthfulness times back to the primary test or exams. It refers to the communal, spiritual, financial, and dogmatic circumstances that happened throughout a convinced historical and residence. The students might be positioned on abstract experimentation and have their work judiciously supervised, then they can also be postponed from the academy. The actions comprise penalties, wounded of upcoming developments to the university or proceedings (Fendler, et al.,2016).

Literature review

It refers to the quantity of speculative script representative information and consideration of the speculative fiction on anexact subject located in the framework. It also comprises a serious assessment of the substantial, that’s why it is known as the Literature review. The fraud person has been sent to the principal or recognition and springs them to inscribed scolding on the histories.A fadingrank or zero ranks on the project or complete development. The various ideas that answer to double-dealing or cheating occurrences as deliberate updating the students’ maternities, having a private isolated talk with the undergraduate, providing penalties, also a symbol or figure out why the student is duplicitous and delivering them to the suitable help, and retain an adjacent timepiece on a scholar with an antiquity of the unprincipled. Somewhere it is compulsory that harsh disciplinary consequences on the scholars ‘students who have cheated or fraud in exams. Cheating in exams is not good and you are not knowledgeable or also not learning any skills, and lessons that can be significant later on. It shows the absence of admiration for the exertions of your tutor and also affects the classmates or the generations who prepared their employed and work correctly is on time (Fargen, et al.,2016).

Purpose

It refers to the aims and objectives that are mandatory for those students who have cheating in exams and if immovable during the fraud, you might be unsuccessfully the projects or the assignments and entire component or even the whole degree. Its main purpose is used to help break any supplementary occurrences of struggling deception, recuperate any wounded, and support the faintness or also weaknesses in interior controls. The aim of the penalties given to the cheater that helps to the student to figure out the routine, they do extra or more practice during the tests, it helps to bezel-assured in itself, decrease and also an emphasis on the career. The goal of gives a penalty to the cheater or a fraud person that expelled on the fourth offense. A student is caught cheating in the classroom then the tutor will allow them to re-exam or realize their mistake and the teacher also wants to save the career or the future outcomes. The various purposes also included the assessment of evidence or investigation consequences and the deliberations of the conclusions and upcoming progressions of achievement. To exist and discourse about exploring the outcome of their difficulties. The fines or the consequences are recognized is to inspirer encourage the students to meet their responsibilities and obligations to apologize for their faults or re-test by the university. It is a form of ethical instruction (Siegel, et al.,2017).

Methods

It refers to the methods of giving penalties to the cheaters by way of Inspect the morals of you are imparting in the undergraduates, observing the self-controlled performance, Elucidates yourself when you are in a tacky condition or a Situation, be truthful in each character of your life because cheating is not the solution it is only the waste of time, and failing a grade in the university it refuses your career and everything is over in just sometime, might be you are suspended for sometime or also may be expelled for the rest of your life. It substitutes an embarrassed optimization problematic by a succession of the unrestrained difficulties whose explanation perfectly congregate to the explanation of the innovative inhibited tricky condition. The reprimand or a penalty is to be given to the cheater with the captivity of moreover explanation for the decided time which it might be with the fine or might encompass to the single year or also might be both are applied in it, because it all depends on the situation or the punishment of the student. The techniques of the punishment given to the fraud peoples are also may be increased day by day if they doing mistakes again and again. So, it is necessary for those students that they understand their mistakes and apologize, it is better for their careers (Ahmadi, et al.,2012).

Results

It refers to the mortalities and pay penalties, and also damage to the upcoming future for the rest of the life, upcoming developments to the university, or complaints. Such activities have thoughtful penalties, as they not only decay the character or reputation of the academy but also consequence in damage of prospects for the other apprentices in the next upcoming. The results are only if that student is failed incomplete university for whole life, it concentrated the rankings which is an effect on the career, and last option is included in the suspension and expulsion only. It affects the cheater, misplaces a component of individual truthfulness that is problematic to recollect. It also compensations for the self-perception of that apprentice who has cheating in the examinations. The disadvantages or the punishments might similarly have to be comprehensive a quiz on the university speculative veracity strategy and join a workshop on the principle allowance. At Foulest, you only can obtain a Fail in the entire class or an academy. In the Thrilling belongings, you resolve aspect ejection or have a grade canceled if immovable later qualification (Widianingsih, et al.,2013).

Discussion

It refers to the students who has doing cheating in the exams, there is also might be a reason behind it because of they have unfortunate education skills that avoid them from possessing up with the quantifiable. Some apprentices have attractive anxiety or excess about the exams, they also need help from their groups or colleagues or also family, but no one has time to understand their problem and their feelings. In this era no one has time for anyone, everyone is busy with their personal life. They have anxiety and distress of failing exams or tests, unfortunate period organization or also matter their family background because there is everyone has dissimilar sympathetic of speculative truthfulness strategies. The enticement due to unsupervised atmospheres or also weedy projects enterprise and a design. The Discussion is the subdivision wherever you explore the denotation, position, and significance of your consequences. It must be a focus on illumination and estimating that what you originate, presentation in what way it is to be related with your literature reviews and investigates the queries, and also manufacture the disagreement in the provision of your general Deductions or the conclusions of the topic (Sindre, et al.,2015).

Conclusion

The conclusions and the consequences of the Speculative fraudulence have to be re-submission of the work without forfeit, resubmitting of the exertion with the consequence, The warning message has to be given to the fraud student who has cheating in the exams, Deteriorating or failing grade for the project, examinations, assessment or also the entire progression. The Corrective experimentation and the Interruption since the presence in the classroom or the progression, a database, a facility, or also the academy. The student who is doing cheating in the exams may also have disqualified for the everlasting or entire life by the academy.Some potentials might be pragmatic which is comprised penalties, fatalities of upcoming or future developments to the academy. It also comprises the damage of rights or freedoms such as contribution in the academy Happenings, as well as informal or everything else. If an apprentice participates in double-dealing and the university or the university views that act thoughtfully, an undergraduate can be forever disqualified or uncertainty you are disqualified or postponed from the academy, this must be related to other universities, colleges, and the Specialized boardings in the approaching impending (Nishchal, et al.,2020).

References

Ahmadi, A. (2012). Cheating on exams in the Iranian EFL context. Journal of Academic Ethics, 10(2), 151-170.

Fargen, K. M., Drolet, B. C., & Philibert, I. (2016). Unprofessional behaviors among tomorrow’s physicians: Review of the literature with a focus on risk factors, temporal trends, and future directions. Academic Medicine, 91(6), 858-864.

Fendler, R. J., & Godbey, J. M. (2016). Cheaters should never win: Eliminating the benefits of cheating. Journal of Academic Ethics, 14(1), 71-85.

Graham, B. S., Knight, G. W., & Graham, L. (2016). Dental student academic integrity in US dental schools: current status and recommendations for enhancement. Journal of dental education, 80(1), 5-13.

Nishchal, J., Reddy, S., & Navya, P. N. (2020, July). Automated cheating detection in exams using posture and emotion analysis. In 2020 IEEE International Conference on Electronics, Computing and Communication Technologies (CONECCT) (pp. 1-6). IEEE.

Siegel, R. B. (2017). Blind justice: why the court refused to accept statistical evidence of discriminatory purpose in McCleskey v. Kemp-and some pathways for charge. Nw. UL Rev., 112, 1269.

Sindre, G., & Vegendla, A. (2015). E-exams versus paper exams: A comparative analysis of cheating-related security threats and countermeasures. In Norwegian Information Security Conference (NISK) (Vol. 8, No. 1, pp. 34-45).

Widianingsih, L. P. (2013). Students cheating behaviors: The influence of fraud triangle. Review of Integrative Business and Economics Research, 2(2), 252.

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