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CHCCCS023 SUPPORT INDEPENDENCE AND WELLBEING

ASSESSMENT OVERVIEW

This Student Assessment Booklet includes all your tasks for assessment of CHCCCS023 Support independence and wellbeing.

ABOUT YOUR ASSESSMENTS

This unit requires that you complete 4 assessment tasks. You are required to complete all tasks to demonstrate competency in this unit.

Assessment Task About this task
Assessment Task 1: Written questions You must correctly answer allquestions to show that you understand the knowledge required of this unit.
Assessment Task 2: Case studies There are three case studies in this task. You are to read and complete the questions related to each.
Assessment Task 3: Role play You are to participate in a role play with your assessor.
Assessment Task 4: Workplace observation There are two parts to this observation task:

§     Part A: Students are to be observed working with three clients (include their family/carers) to support their independence and wellbeing.

§     Part B: Students must demonstrate their ability to report two fictional client situations by following their organisation’s relevant policies and procedures.

Workplace hours The student must have performed the activities outlined in the performance criteria of this unit during a period of at least 120 hours of direct support work in at least one aged care, home and community, disability or community service organisation.

How to submit your assessments

When you have completed each assessment task you will need to submit it to your assessor.

Instructions about submission can be found at the beginning of each assessment task.

Assessment Task Cover Sheet

At the beginning of each task in this booklet, you will find an Assessment Task Cover Sheet. Please fill it in for each task, making sure you sign the student declaration.

Your assessor will give you feedback about how well you went in each task, and will write this on the back of the Task Cover Sheet.

Make sure you photocopy your written activities before you submit them – your assessor will put the documents you submit into your student file. These will not be returned to you.

Assessment appeals

You can make an appeal about an assessment decision by putting it in writing and sending it to us. Refer to your Student Handbook for more information about our appeals process.

Assessment plan

The following outlines the requirements of your final assessment for this unit. You are required to complete all tasks to demonstrate competency in this unit.

Your assessor will provide you with the due dates for each assessment task. Write them in the table below.

Assessment Requirements Due date
1.                  Written questions
2.                  Case studies
3.                  Role play
4.                  Workplace observation
5.                  120 hours of direct support work in at least one aged care, home and community, disability or community service organisation.
Agreement by the student
Read through the assessments in this booklet before you fill out and sign the agreement below. Make sure you sign this before you start any of your assessments.
Have you read and understood what is required of you in terms of assessment? ¨   Yes ¨  No
Do you understand the requirements of this assessment? ¨   Yes ¨  No
Do you agree to the way in which you are being assessed? ¨   Yes ¨  No
Do you have any special needs or considerations to be made for this assessment?  If yes, what are they?

_________________________________________________________________________________

¨   Yes ¨  No
Do you understand your rights to appeal the decisions made in an assessment? ¨   Yes ¨  No

Student name: _____________________________________________________________________

Student signature: __________________________________________   Date: __________________

Assessor name: ____________________________________________________________________

Assessor signature: _________________________________________   Date: _________________

ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 1

Students: Please fill out this cover sheet clearly and accurately for this task.

Make sure you have kept a copy of your work.

Name:
Date of birth: Student ID:
Unit:

§     CHCCCS023 Support independence and wellbeing

Student to complete Assessor to complete
Assessment Task Resubmission?
Y/N
Student
initials
Sufficient/
insufficient
Date
Written questions

STUDENT DECLARATION

I ______________________________________________   declare that these tasks are my own work.

None of this work has been completed by any other person.

I have not cheated or plagiarised the work or colluded with any other student/s.

I have correctly referenced all resources and reference texts throughout these assessment tasks.

I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.

Student signature: __________________________________________________________________

Student name: _____________________________________________________________________

Date: ____________________________________________________________________________

ASSESSOR FEEDBACK

Assessors: Please return this cover sheet to the student with assessment results and feedback.

A copy must be supplied to the office and kept in the student’s file with the evidence.

Assessor signature: _________________________________________________________________

Assessor name: ____________________________________________________________________

Date: ____________________________________________________________________________

ASSESSMENT TASK 1: WRITTEN QUESTIONS
Task summary:

§     This is an open book test – you can use the Internet, textbooks and other documents to help you with your answers if required.

§     You must answer all questions correctly.

§     Write your answers in the space provided.

§     If you need more space, you can use extra paper. All extra pieces of paper must include your name and the question number/s you are answering.

§     You may like to use a computer to type your answers. Your assessor will tell you if you can email them the file or if you need to print a hard copy and submit it.

What do I need in order to complete this assessment?

  • Access to textbooks and other learning materials.
  • Access to a computer and the Internet (if you prefer to type your answers).

When do I do this task?

  • You will do this task in the classroom or as homework – your assessor will advise.
  • Write in the due date as advised by your assessor:

what do I need to do if I get something wrong?

If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will need to do one of the following:

  • Answer the questions that were incorrect in writing.
  • Answer the questions that were incorrect verbally.

Written answer question guidance

  • The following written questions may use a range of ‘instructional words’, such as ‘identify’ or ‘explain’. These words will guide you as to how you should answer the question. Some questions will also tell you how many answers you need to give – for example, ‘Describe three strategies…’.
  • Analyse – when a question asks you to ‘analyse’, you should do so in detail, identifying important points and key features. Generally, you are expected to write a response of one to two paragraphs in length.
  • Compare – when a question asks you to ‘compare’, you will need to show how two or more things are similar, ensuring you also indicate the relevance of the consequences. Generally, you are expected to write a response of one or two paragraphs in length.
  • Contrast – when a question asks you to ‘contrast’, you will need to show how two or more things are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write a response of one or two paragraphs in length.
  • Describe – when a question asks you to ‘describe’, you will need to state the most noticeable qualities or features. Generally, you are expected to write a response of two or three sentences in length.
  • Discuss – when a question asks you to ‘discuss’, you are required to point out important issues or features and express some form of critical judgment. Generally, you are expected to write a response of one or two paragraphs in length.
  • Evaluate – when a question asks you to ‘evaluate’, you should do so putting forward arguments for and against something. Generally, you are expected to write a response of one or two paragraphs in length.
  • Examine – when a question asks you to ‘examine’, this is similar to ‘analyse’. You will need to provide a detailed response with key points and features and provide a critical analysis. Generally, you are expected to write a response of one or two paragraphs in length.
  • Explain – when a question asks you to ‘explain’, you will need to make clear how or why something happened or the way it is. Generally, you are expected to write a response of two or three sentences in length.
  • Identify – when a question asks you to ‘identify’, you will need to briefly describe the required information. Generally, you are expected to write a response of two or three sentences in length.
  • List – when a question asks you to ‘list’, this means you will need to briefly state information in a list format, often with a specific number of items indicated.
  • Outline – when a question asks you to ‘outline’, this means giving only the main points. Generally, you are expected to write a response of two or three sentences in length.
  • Summarise – when a question asks you to ‘summarise’, this is similar to ‘outline’, only giving the main points. Generally, you are expected to write a response of two or three sentences in length.

Instructions to students:

Provide answers to each of the questions.

Question 1

Complete the table below in relation to human needs.

Human need Brief definition of need How meeting this need contributes to wellbeing
Physical Exercise and other  activities It will lead to a good health.
Psychological Support of friends and family It will let him an option to discuss and can be happy from it
Spiritual To maintain the vibrating mind to a one place. It will let him calmer and could work under pressure more accurately.
Cultural Tradition that has been followed by particular group of people It will provide a self satisfaction and security.
Social Coming in contact with the people and living or non living thing in surrounding It will satisfy him as he is not isolated from the society.
Sexual Mating is the biological process and must be done to live normally. It will maintain the hormonal level in the body.

Question 2

  1. How can a person’s financial situation affect their wellbeing? Provide an example.
As someone growing old and having money then he may not be able to do physical activity and cant cope up with the daily habit of life but because he is having money he hires someone for the same purpose which the person with no money can’t do (Waling, et al., 2019).
  1. How can a person’s career or occupation affect their wellbeing? Provide an example.
Their physical activity at work is directly related to the work is a person is doing heavy work and not able to provide the right nutrition he will go to lose his health.
  1. In what ways could the financial situation of a person with a disability impact their physical and psychological health and wellbeing?
If person loses money he does loses something but disabilities with it will let him depressed as he cant do about his money situation even if want to (Cassidy, & Wang, 2018).
  1. How may a sudden change in lifestyle affect a person’s wellbeing? Provide an example.
It could act in both way  as starting smoking will lead towards end of his life and going to gym will boost his overall performance and the way living (Palesy et al., 2018).

Question 3

What is self-actualisation? Provide an example.

Knowing the potential of oneself will term as self-actualisation. And the best example of it nelson Mandela and mahatma Gandhi and life for the betterment of other.

Question 4

  1. In the table below, list indicators you may observe in a person who is subject to abuse. You must list at least three indicators for each form of abuse.
Type of abuse Indicators of abuse (at least 3 for each type)
Financial Making fun of its

1 appearance

2 things

3 food

Sexual 1 body shaming

2 judgment passing

3 making fun of looks

Physical Making fun of

1 weakness

2 disabilities

3 colour

Psychological 1 causing mental pressure

2 bullying

3 mental pran

  1. If you suspected that a client was being abused, do you have an obligation to report it? Explain your answer.
yes I  will  report it as it comes under crime and not a right thing to do abuse someone it could  destroy its life (Fan, et al., 2015).

Question 5

In the table below, list some indicators you may observe in a person who is exhibiting emotional issues. You must list at least three indicators for each type of issue:

Emotion Indicators of emotional issues(at least 3 for each type)
Prolonged sadness 1 difficult sleeping

2 losing appetite

3 losing weight

Distress 1 too much eating

2 too much sleeping

3 no energy

Anxiety 1 restless

2 fatigued

3 irritated

Lack of engagement 1 low energy

2 bad attitude

3 no enthusiasm

Heightened level of emotional expression 1 poor judgement

2 rapid speech

3 reckless

Question 6

  1. List three health risks involved in poor dental hygiene.
1. tooth decay
2. tooth loss
3. pain in the gum
  1. List five ways that exercise improves health.
1. boost mood
2. having energy all day
3. will not get tired on basic activity
4. can do things more effectively
5. good metabolism
  1. List three reasons why support with personal hygiene is important.
1. to feel fresh
2. disease free
3. look attractive
  1. List four common diet-related health problems experienced by older people.
1. cant chew food properly
2. gas problem
3. cant digest protein well
4. can eat spicy and sugar food
  1. List four things that can improve mental health outcomes.
1. meditation
2. proper diet
3. early waking up in the morning
4. making journal

Question 7

  1. In one paragraph, describe a common myth that surrounds sexuality in older people, and why this myth is not true.
older person things that sex will lead to heart attack problem and even can cause death but that’s not true because it just a biological process (Monson, et al 2020).
  1. In one paragraph, describe a common myth that surrounds sexuality in people with disabilities, and why this myth is not true.
Disabled people things that they are not capable of doing sex or their baby will also be disabled which are a myth and not proven scientifically.
  1. Describe at least three issues a client who is intersex or transgender may experience during their everyday living.
1. abuse
2.negative comments
3. that they are sick

Question 8

Jake is one of your clients and he is worried about ‘coming out’. His family is very religious and he doesn’t feel they will understand or accept him if he tells them the truth. Jake is in a serious relationship and his partner is putting pressure on him to announce the relationship to both families.
  1. Identify the issues Jake is experiencing because of his sexuality.
he is transgender and is having a society applied pressure on him.

 

  1. Explain how you, as Jake’s care worker, would support him while he is experiencing these issues.
he will support him and motivate him and teach him that its okay he is not different.
  1. List a support network that Jake could contact.
Transgender community or similar helpless.

Question 9

Lois has had a stroke, which has left her paralysed down her right side. Her needs are being assessed. Through the assessment process, it has been noted that Lois has the following needs:

§     Lois is very keen to remain living in her home.  Her son comes in to visit twice a week and there are neighbours who can assist with shopping etc.

§     She needs assistance to shower and dress.

§     Lois is right handed so paralysis on right hand side is restricting her ability to do many activities of daily living.

§     Lois finds it difficult to walk with the crutches she was given when coming out of hospital. She is able to walk but does not think the crutches give her enough stability.

§     Lois is worried about her security. She wonders about getting a personal alarm.

§     She enjoys knitting but finds this impossible while her right hand is paralysed.  She feels she needs something to do – perhaps learn a new language.

§     Lois loves her garden. It is breaking her heart to see all the weeds growing.

  1. List at least eight resources that would assist Lois to remain as independent as possible.
1. automatic wheelchair
2. advanced gardening tools
3. shopping apps
4. mobile
5. laptop
6. electronic devices
7. care apps
8. recovery coach
  1. What strategies could be put in place to increase Lois’s strength that she has lost due to the stroke? List three strategies and explain how these would benefit Lois and how the carer could support Lois in each process.
Strategies for Lois Benefits Carer support
Balanced diet Builds muscle Provide him right nutrition
Enough exercise Increase overall growth Exercise she can perform
meditation Increase motivation to do things Providing him the  right surrounding
  1. Lois has indicated that she is worried about her personal safety. Identify three strategies that could be put in place to increase Lois’s sense of security through use of safe and predictable routines.
1. mobile near her
2. some sort of alarm system
3. self defence instrument

Question 10

Various changes occur in human development across the lifespan. Identify two changes for each category.

Lifespan stage Physical Emotional
Infancy Bones joining

Teeth growing

Interest

Distress

Early/Middle childhood Muscle growth

Teeth growth

Affection

Awareness

Adolescence Heavy voice

Pubic hair

Sensitive

Uncertain

Adulthood/

Late adulthood

Most masculine

Sexual abilities

Stability

Calmer

Old age White hair

Losing sexual capabilities

Loneliness

Anxiety

Question 11

  1. The following is a list of different service delivery models. In one to two sentences, explain each of the models.
Service delivery model Explanation of model
Residential care Care home where different old people live together
Integrated care A mixture of both population based and person centred approaches
Outreach services Mobilize health service
Acute care Professional care for older people
Least restrictive principle It enhances an older person autonomy.
Person-centred planning Based on the particular person and focusing on one rather than many.
Strength-based approach It focuses more on positive things than negative ones.
  1. List three different models of funding for community services organisations.
1. individual donation
2. grants
3. membership fees

Choose a relevant organisation in your industry and explain how funding or payment options work. You may like to choose the organisation you work for, or are doing your work placement at, or you can research an organisation using the Internet.

NGO gets his funding from the people and it is a non profit organizations which are to help those who are in need.

Question 12

For each of the following groups of people, identify a beneficial community network.

  • Clients with alcohol addictions
AA groups
  • Arthritis sufferers
arthritis Australia
  • Italian men
italo Australian welfare and cultural centre
  • Sudanese women
Sudanese women support group
  • A person with Cerebral Palsy
cerebral palsy network.
  • Aboriginal and Torres Strait Islander people with a disability
first peoples disability network

Question 13

Research the Internet and list the standards for the following areas of community services:

Area of community services Name of standards Web address
Palliative care National palliative care standards https://palliativecare.org.au/publication/standards/
Disability Services National standards for disability services https://www.dss.gov.au/our-responsibilities/disability-and-carers/standards-and-quality-assurance/national-standards-for-disability-services
Residential Aged Care Residential aged care services https://www.health.gov.au/initiatives-and-programs/residential-aged-care
Mental Health Services National standards for mental health services https://www.health.gov.au/sites/default/files/documents/2021/04/national-standards-for-mental-health-services-2010-and-implementation-guidelines-national-standards-for-mental-health-services-2010.pdf
Services against sexual violence National standards for sexual violence responses https://www.nasasv.org.au/s/NASASV_Standards_2nd_Edition_2015.pdf

Question 14

  1. Identify two reasons why clients in community care may feel disempowered.
1. because everything is being done by the care taker
2. it feels like a simulated place
  1. Identify two strategies that can enable clients to be empowered in relation to their care.
1. providing daily doable task to them
2.daily small function in which they can participate and program

Question 15

Ayesha is a client who wears a head covering due to her religious beliefs, and she is not originally from Australia. She has joined a community arts and craft class on Wednesday afternoons. Mary, who takes the class, treats Ayesha differently to the other women attending the class, speaking to her rudely and not paying her much attention. She has been overhead talking to one of the other ladies in the class how head coverings do not align with Australian values and Ayesha needs to start acting like an Australian now she is in Australia.
  1. Explain what is wrong with Mary’s behaviour.
it was very insensitive and rude for being a teacher.
  1. Explain the community centre’s responsibility when they find out about Mary’s behaviour. Identify the legislation that is being breached in this instance. (Refer to your own state or territory’s legislation.)
it was racism and in such scenario punishment at small scale must be applicable for law breaker, so that they will not do such thing ever again.

Question 16

Rachel used to work with Aleia, a young woman with a disability who struggled with alcohol addiction. She has not worked with Aleia for more than a year, as her case was transferred to another worker when she moved to another area. One of Rachel’s colleagues tells her that she saw Aleia at the local shops with her mother recently and Aleia was heavily pregnant.

Rachel looks for Aleia on Facebook and sees that her profile picture is of her newborn baby. But her page is locked down with all privacy settings and there is nothing else to discover. She also looks up the boyfriend and some other friends and family members whose names she can remember.

Rachel is worried that Aleia could have started drinking again during her pregnancy. She looks through the computer system and finds Aleia’s phone number and address. She wants to make sure both Aleia and the baby are okay, so after work she drives to Aleia’s home.

  1. Do you think Rachel has overstepped her work role boundaries? Explain your answer, including Rachel’s responsibilities as a worker and Aleia’s rights as a client.
being as a caretaker this attachment with the client has become stronger and can’t be controlled she is just doing this out of habit and while doing this she is maintain all sort of role and not avoiding her current client so in opinion, she is doing the right thing as she is not going to get any money for it but she is doing because she genuinely cares for her.
  1. Explain the responsibility of an organisation when it comes to their employees maintaining proper work role boundaries.
although she is not doing anything wrong personal feelings must be keept aside because it is her work and she can’t get too attached to the clients as it will going to affect her life both at a personal level and social. Firm must advice their team member about such things and provide proper training so that they twon’t into a situation that wasn’t actually their responsibility.

Question 17

Frances is an elderly resident of an aged care residence. She still has good cognitive ability but her physical ability is very frail. Monday, Wednesday and Friday a personal care worker assists Frances with a shower.  This is fine except that she would really like a shower on the weekend so she feels nice and fresh for her visitors.  There is not enough staffing to add a shower to Frances’ schedule. 

The bathroom has a non-slip floor and there are grab rails and a shower stool.  Frances decides she will give herself a shower on Saturday mornings – she is very careful and manages to shower herself.  Frances feels very independent and good about herself.

Later when she tells a staff member, they say ‘That was very silly of you – what if you had fallen?’  Another staff member tells her ‘Good on you, well done.  I know how careful you always are not to fall – I think you will be fine.’

She decides to do this on a regular basis on Saturday mornings – after all she is an adult and shouldn’t be spoken to like a child.

  1. Discuss the care facility’s responsibility to allow Frances’ her dignity of risk in this regard.
The way care facility members reacted was because they care but it wasn’t in the right manner as before correcting her they must appreciate the efforts that she have made and after that could have mentioned the risk and at that point, she will listen to it more willingly.
  1. How important do you think it is for people to make their own decisions wherever possible? Explain your answer.
Many people are generally confused about many things in their life but they must make decisions on their own after a little bit of research it will improve their overall growth in some way.

Question 18

Refer to your state or territory’s legislation and identify five professionals who are prescribed as mandatory reporters.

1. nurse
2. police officer
3. school principal
4. school counsellors
5. midwives.

Question 19

  1. Describe what is meant by your duty of care to your clients.
Basic duty that one must complete and follow as he was appointed to and responsible for and answerable to. Duty of care is just the responsibilities that were assigned to the assigned staff which he has to perform in the right manner.
  1. Describe what is meant by your employer’s duty of care to their clients and employees.
Employers duty is to provide correct information to both the parties about actual data the staff which will go to be appointed for work must be have all inputs on the client and similarly client also must know everything about the person who is going to take care of him and this is the duty of the employers.

Question 20

  1. Discuss the importance of privacy and confidentiality of your client’s information.
As the work is totally includes everything in which necessary and important document which may be sensitive will be shared with staff members or the firm, it must be safe and secured this is the basic duty of the staff.
  1. Give an example of how a client’s privacy may be breached in your industry.
Leaking the internal information of the house or even basic mapping.
  1. Describe two circumstances under which a worker can, in compliance with the law, disclose confidential information to others.
Any personal details for example the bank details and the detail of the valuable could be provided to the third party who comes under the illegal activity.

Question 21 ve the Internet to access the Universal Declaration of Human Rights. Explain how Article 25 is relevant to people in a community/residential or homecare setting.

This article takes any things in it which are basically helpful regarding the people in a community or homecare setting as it includes things like adequate food, water, sanitation housing, and medical care, and it also includes social protection and covering the situation.

Question 22

List three situations involving a client’s physical health that would be beyond the scope of your own role, and what you would do in each of those situations.

1. Illness anxiety disorder sometimes gets beyond the hand of a normal caretaker because of the lack of knowledge and it could cause some more problems.
2. a mental disorder in which a lack of understanding of the scenario could provoke the situation in a negative direction.
3. Personality disorder in which caretaker doesn’t know about the scenario will end up in bad situation and such situation is beyond its capabilities.
What do I need to hand in for this task? Have I completed this?
Your answers to each question o
ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 2

Students: Please fill out this cover sheet clearly and accurately for this task.

Make sure you have kept a copy of your work.

Name:
Date of birth: Student ID:
Unit:

§     CHCCCS023 Support independence and wellbeing

Student to complete Assessor to complete
Assessment Task Resubmission?
Y/N
Student
initials
Sufficient/
insufficient
Date
Case studies
§     Case study 1 – Claude and Ray
§     Case study 2 – Harry
§     Case study 3 – Billy

STUDENT DECLARATION

I ______________________________________________   declare that these tasks are my own work.

None of this work has been completed by any other person.

I have not cheated or plagiarised the work or colluded with any other student/s.

I have correctly referenced all resources and reference texts throughout these assessment tasks.

I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.

Student signature: __________________________________________________________________

Student name: _____________________________________________________________________

Date: ____________________________________________________________________________

ASSESSOR FEEDBACK

Assessors: Please return this cover sheet to the student with assessment results and feedback.

A copy must be supplied to the office and kept in the student’s file with the evidence.

Assessor signature: _________________________________________________________________

Assessor name: ____________________________________________________________________

Date: ___________________________________________________________________________

ASSESSMENT TASK 2: CASE STUDIES
Task Summary:

Complete the questions that follow each case study.

What do I need in order to complete this assessment?

  • Access to textbooks and other learning materials.
  • Access to a computer and the Internet (if students prefer to type their responses).
  • Access to their workplace’s (or work placement) policies and procedures.

When do I do this task?

  • You will do this task in the classroom or as homework – your assessor will advise.
  • Write in the due date as advised by your assessor:

what do I need to do if I get something wrong?

If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will need to do one of the following:

  • Answer the questions that were incorrect in writing and resubmit entire assessment.
  • Answer the questions that were incorrect verbally.

Instructions:

Read the case studies provided and answer the questions. You will need to have access to your organisation’s (this may be your workplace or your work placement service) policies and procedures to assist you in answering specific questions.

Case Study 1 – Claude and Ray
Claude is a new client at New Greens Care Facility. He has come into care as he has had a stroke, and his male partner Ray is no longer able to look after him. Claude is finding it very difficult to adjust to life at the facility. Ray’s sister brings him in to visit Claude once a month as he is unable to drive, but she has never been able to accept their homosexual relationship. After 20 minutes or so she insists on leaving.

Claude confides to his carer that he misses Ray terribly. He might as well not come to visit anymore as Ray’s sister glares at them if they so much as hold hands and says they are disgusting. He yearns just to share some love and affection.

  1. What effect do you think Claude’s separation from Ray is having on his emotional wellbeing?
He feels really lonely after Ray has left him, he gets emotionally unstable sometimes, generally stressed out and always seems to be bit depressed.
  1. What effect do you think Ray’s sister is having on Claude’s emotional and psychological wellbeing?
She is making him feel disgusting and that is ethically wrong, she is trying to make him feel bad which leaves him in disgust, and results in sadness.
  1. Suggest at least three strategies that could be put in place to enable Ray to visit so that the pair can enjoy some intimate time together.
1) He can come to meet him when her sister is not there

2) He should express his feelings to his sister and should tell her that this is not at all wrong.

3) Or he should legally marry Claude and live with him.

  1. If nothing is done to bring Claude and Ray together, how might this effect Claude’s health over a period of time? Suggest four possible effects.
1) He can go into depression

2) It can affect his mental and physical wellbeing.

3) It can become a reason for his anger and frustration.

4) He can become unstable emotionally.

  1. Research community support organisations that Ray or Claude could contact to obtain advice about their problems. List two organisations and provide their web addresses.
1. LGBTIQ + Health Australia

Web Address – support@VAC.org.au

2. Umbrella Multicultural Community Care

Web Address – CVS@umbrellacommunitycare.com.au

Ray and Claude manage to get some time together – in fact, Ray is going to stay overnight. A trundle bed has been wheeled into Claude’s room for him to sleep in. 
  1. Apart from supplying a trundle bed, what support could you give Claude to provide a suitable environment where they will feel secure, private,and comfortable?
I can provide him with a consultation so that he can become emotionally stable and arrange some activities for him like get together so that his loneliness disappears.
You stop in to check on Claude and Ray and notice that they have set out and lit a lot of candles. While you think that is very romantic, you ask them to extinguish a number of candles, specifically those on the window sill and some on the floor.

Ray starts to put them out but Claude asks you why they need to.

  1. Explain what you would say to Claude, taking into consideration your organisation’s relevant workplace procedures. In your response, including the name of the organisation’s procedures that you would follow.
The candles on the window sill can burn the curtain so it a become risky for them both.

And the wax that will melt on the floor won’t be easy to remove.

  1. Claude asks you what else they could use instead of all the candles. Identify two alternatives that would meet workplace procedures.
1) They can use fairy lights instead of it

2) Or can use electric candles

You tell Claude and Ray you are finishing up your shift,and wish them a lovely evening. About 15 minutes later you leave the building and head to your car. You glance in the direction of Claude’s windows and can make out the flicker of candles on the window sill. 
  1. What should you do, based on your workplace’s procedures?
I will tell the guards to visit them and ask them to remove that candle from there.

or I will call them personally and ask them to remove it from there.

Claude is much happier now Ray is able to visit regularly. However the other day they got a bit carried away in the dining room and offended some of the other residents who complained that their behaviour was putting them off their dinner!
  1. How would you deal with this issue?
In this case, I will explain to the guest that there is nothing bad in it and I will explain them the condition of Claude.

I will tell them that it is not illegal according to the law

  1. Given that your own values and attitudes about sexuality may be different than that of your clients or your co-workers, how do you go about making sure you do not impose your views onto others?
 I will try to explain them on the basis of facts by talking calmly with them.

I will arrange another place for them so that they won’t feel uncomfortable about it.

\Case Study 2 – Harry
Harry has recently entered care. Through the assessment process it has been noted that Harry has the following needs:

§     Needs assistance to get out of his chair.

§     Has recently had hip replacement. Recovery has been slow and muscles are badly wasted.

§     Likes to shower everyday but requires assistance.

§     Incontinent.

§     Enjoys reading novels, chess and reading the newspaper.

  1. In what way do you think Harry’s physical disabilities may impact on his overall wellbeing?
It might frustrate her sometimes

This can lead to anger issues

Can make her impatient

And can result in mental restlessness.

  1. Make a list of resources that will be needed to suit Harry’s needs. List at least 10.
1) An assistant that can provide her with daily showers

2) Newspapers of her preference

3) Need to prepare a schedule for her

4) Provide her facilities so that he can perform muscle workout

5) Provide her with novels of his choice

6) A towel

7) Diet plan because after surgery she  fell quite low

8) Daily Medications

9) Separate Bed

10) Plan made for physical exercises.

  1. What strategies could be put in place to increase Harry’s strength that he has lost due to the hip replacement? List three strategies and explain how these would benefit Harry and how the carer could support Harry in each process.
Strategies for Harry Benefits Carer support
Arrange stretching sessions for her It will strengthen her muscles Help in performing such activities
Provide her protein-rich food I will help to build new muscles and empower them Prepare a diet plan for her according to his body requirements
Arrange regular check-ups for her To watch out for his progress and how much he recovered Schedule time for it and take her there
  1. What strategies will be used to monitor Harry’s physical status?
We will observe how much her pain has reduced

By observing how much she is capable of doing things on his own

Observing her reports indicates her muscle status

  1. What are two other activities that Harry would enjoy that would suit his physical limitations?
She can do what she likes

For example, read newspapers, read novels, play chess

  1. How will you ensure you include Harry in the decisions surrounding his activities and care? Provide at least two strategies.
1) By consulting with herthe activities that she would like to do

2) By taking her feedback related to the activities that she is performing

 

  1. Why is it important to involve Harry in the types of activities he is going to be involved in?
It is really important for her because these activities will help her to strengthen her muscles and deviate her thinking and engage her in fun activities.

It will help her to recover faster.

After two months in the residence, you notice that Harry is not relying on his walking frame anymore for short walks to the bathroom or the dining room. His muscles seem to be getting stronger and he is very pleased with himself when he doesn’t rely on his walking frame.
  1. How will you assist Harry to be as independent as possible while ensuring he uses available support when it is necessary?
By taking her to the physiotherapist and discussing with her the advantages of walking on her own as it will help her to recover faster.

We can provide her support so that she can start walking on her own and recover faster

  1. What will you do with your observations of Harry’s improved physical strength and his ability to walk unassisted for short periods.
It can be concluded in the report which can be provided to the physiotherapist and supervisor that will help them to keenly monitor her progress.

It can be used to motivate other people who are facing the same problem.

Harry has just started leaving the residence once per month for a day to visit his daughter and her husband on her farm. They come and pick him up and then bring him back after the day is over. You notice after one of these trips that he has bruises all over his upper arms. You ask him how he got the bruises and he just shrugs it off and says it’s nothing, he hasn’t even noticed them. Harry is rather melancholy but you can see he is upset and he keeps rubbing the bruises.
  1. What will you do in this situation and why? Use your organisation’s policies and procedures in this case to guide your answer. In your answer, please identify the name of the organisational procedure you would follow.
First, we will note down all the matter that was observed in the report.

Then we will contact the supervisor and discuss all the matter with them.

To deal with the situation we will follow the health and safety policy of the organisation.

 

Case Study3 – Billy
Billy is 25 years old and is very overweight. Because of this, mobility is difficult, his breathing is laboured and the doctor is concerned about his heart. Billy has an intellectual disability which makes communication difficult. Billy’s doctor has asked that he be given a diet and exercise program. He lives at home with his mother but he comes to your facility on a part-time basis.
  1. Write a goal for Billy’s individual diet and exercise plan in relation to his diet and nutrition.
By considering his condition we can prepare a diet report for him that will help him to lose weight and fulfil his dietary requirements.

We will prepare a diet plan for after concerning with the doctor on it.

We will schedule some exercises for him so that he can lose some weight.

  1. What are the objectives of the diet and exercise that are planned for Billy?
The objective of the exercise and diet plan is to help billy follow a healthy diet and workout routine.

With its help, he can reduce his weight and improve his health related to heart.

If he will reduce his weight then the problem of mobility will also get resolved.

It will help billy to overcome this problem.

  1. Identify the three body systems being affected by Billy’s weight.
1. Mobility
2. Heart health
3.Breathing problem
  1. What actions may be specified in Billy’s care plan to help him maintain a healthy environment at home? Name three.
1.Regular consultation should be done so that he doesn’t feel depressed
2. Everybody in the home should intake a healthy diet so that he feels motivated towards continuing it.
3.Motivate him to do regular workouts and follow a healthy diet routine.
  1. List three actions that may be specified in Billy’s care plan to support him with his exercise and to encourage self-help as much as possible.
1) Regularly check the weight that will make him feel motivated towards doing workout daily if there is any small amount of weight loss found.

2) Increase his workout intensity slowly so that he does not fell exhausted after doing it just for one day.

3) Introduce pre and post workout meal for him that is tasty as well as healthy.

  1. What aids could Billy use to assist him with mobility? How could these aids be used so he doesn’t come to rely on them too much?
1) He can take support that if required will help him with his mobility.

2) When he gets totally exhausted then he should be given the access to use electric wheel chair.

  1. What assistance can be given to Billy to help him to recognise his strengths and achievements through the program?
1) We can show him his progress report

2) We can reward him for losing weight.

3) We can show him his test reports which represent his progress that will help him to work on his fitness more.

  1. To what support services could Billy be referred in order to obtain expert advice and assistance that is outside your scope of practice? Name at least three.
1) He could be referred to a personal trainer who can plan and make a workout plan for him.

2) He can be sent to a nutritionist so that nutritionist can plan a proper diet routine for billy

3) He should attend some motivation sessions that can motivate him in achieving his goals.

  1. What documentation should be kept to track progress towards Billy’s goals?
1) BMI report

2) Lipid profile

3) Sugar report

4) Progress report

You notice one day that Billy is not his normal self. When you walk with him to an activity that is planned for the afternoon, he becomes very short of breath and distressed. He stops walking and refuses to carry on.

After a short break he is able to continue walking, but you can tell he is still distressed. He is very quiet and doesn’t do much during the activity.

When his mother arrives to pick him up after the activity, she mentions that she is struggling to keep Billy out of the pantry and fridge. She tells you he often becomes angry if she denies him junk food, so she has been giving in to him.

  1. Explain how you will follow your organisation’s procedures based on what you have observed during your time with Billy and what his mother has said. In your answer, you will also need to explain why your actions are important. Write down the name of the procedures you would follow.
1) in this scenario I will note down all the things in the observation report

2) Talk about it in detail with the manager

3) After this we will call a consultant and a doctor to arrange a counselling session for billy.

4) We can ask them to motivate billy by telling him the stories of transformation carried out by other people like him and after that we can motivate him by telling the need to get fit.

Billy’s mother tells you that Billy has been walking awkwardly and she has seen him rubbing his feet and ankles. She asks you what you think could be wrong and what she can buy at the chemist to make things better for him.
  1. Considering your work role, explain how you would respond to Billy’s mother in this situation and what you need to do with this information.
We will explain to her that it might be due to heavy training sessions

Or she can consult with the doctor first and should buy medicine according to his recommendations, because without knowing the actual fact we cannot buy medicine of our choice because it can show adverse effects on billy’s body.

What do I need to hand in for this task? Have I completed this?
Your answers to all questions for each case study o
Copies of each policy and procedure referred to in your responses o
ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 3

Students: Please fill out this cover sheet clearly and accurately for this task.

Make sure you have kept a copy of your work.

Name:
Date of birth: Student ID:
Unit:

§     CHCCCS023 Support independence and wellbeing

Student to complete Assessor to complete
Assessment Task Resubmission?
Y/N
Student
initials
Sufficient/
insufficient
Date
Role play

STUDENT DECLARATION

I ______________________________________________   declare that these tasks are my own work.

None of this work has been completed by any other person.

I have not cheated or plagiarised the work or colluded with any other student/s.

I have correctly referenced all resources and reference texts throughout these assessment tasks.

I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.

Student signature: __________________________________________________________________

Student name: _____________________________________________________________________

Date: ____________________________________________________________________________

ASSESSOR FEEDBACK

Assessors: Please return this cover sheet to the student with assessment results and feedback.

A copy must be supplied to the office and kept in the student’s file with the evidence.

Assessor signature: _________________________________________________________________

Assessor name: ____________________________________________________________________

Date: ____________________________________________________________________________

ASSESSMENT TASK 3: ROLE PLAY
Task Summary:

In this task you are required to participate in a role play with your assessor.

What do I need in order to complete this assessment?

  • Access to textbooks and other learning materials
  • Space for a role play.

When do I do this task?

  • You will do this task in the classroom.
  • Write in the due date as advised by your assessor.

what do I need to do if I get something wrong?

If your assessor identifies that you have not demonstrated the required skills, techniques and knowledge of this task, they will give you feedback and ask you to do the task again.

Instructions:

For this task, you will participate in a role play to demonstrate that you can support independence and wellbeing. Your assessor will play the role of Cathy, and you will play the role of a leisure and lifestyle assistant.

You are a leisure and lifestyle assistant at a disability support centre. One of the people you provide care for is a 19-year-old named Cathy. Cathy has a spinal cord injury and is paralysed from the waist down so she makes use of a powered wheelchair. Before Cathy had her accident, she loved dancing and she was involved in dancing competitions.

Immediately after Cathy’s accident one year ago, she suffered terrible depression at the thought of never being able to walk, or dance, again. She lives at home with her parents but she visits the disability centre twice per week in the afternoons to socialise with other people in a similar situation to her own, and to engage in activities.

Cathy enjoys most of the activities she participates in at the centre. She is not so fond of the arts and crafts activities on a Wednesday, but this is the only class offered during the time on Wednesday she visits the centre. She especially loves the physical activities which are tailored to upper body fitness and ball sports, however, she only attends one of these classes per week and the centre runs three. Recently however, she has confided in you that she would love to find out about wheelchair dancing as a sport. She has been struggling to adapt to her new life since the accident and has been struggling with her depression on and off. The fact that she is not playing competitive sports anymore affects her greatly.

Do some research so you can provide some information to Cathy about where she can participate in wheelchair dancing in your local area (use the nearest city location if you are in a rural area) and have it ready to bring to the role play.

Cathy has asked you for help in accessing information about wheelchair dancing and will need to take some form of information with you like an iPad, laptop, brochures or printed information. You are going to sit in the lounge of the centre and discuss options for her together.

Your assessor will provide you with a date and time for the roleplay. Meet with your assessor who will play the role of Cathy, you will play the role of the leisure and lifestyle assistant. You need to ensure the environment is suitable for Cathy and her wheelchair and deal with any potential hazards before the time.

During the role play your assessor will be looking to see that you:

§     Promote participation in activities that suit Cathy’s interests and needs

§     Support her to discuss her own preferences and express her identity without imposing own viewpoint

§     Consider her needs, stage of life, development and strengths

§     Encourage her to continue building her independence

§     Support her to identify and acknowledge her own strengths and manage her own activities

§     Promote self-esteem and confidence

§     Use supportive and effective communication

You will need to discuss Cathy’s preferences, ideas and various options with her. Take notes during the meeting and plan to set some short-term and long-term goals with Cathy. Think about her interests and how these could be better catered for when she visits the centre.

After the role play, your assessor will ask you some verbal questions related to the role play.

What do I need to hand in for this task? Have I completed this?
You need to submit information you have researched about wheelchair dancing to your assessor during the role play o

Role play

Leisure – Good Morning Cathy

Cathy –Good Morning Sir

Leisure – I know how you are feeling after your accident and how much you like to participate in physical activities so, I have identified some physical activities for you that you can enjoy. These activities include wheelchair dancing and other activities like playing with a ball and activities that help to strengthen the upper body.

Cathy – Okay sir, I love to hear that.

Leisure – Can you please tell me what else you like to do?

Cathy – Yes, sir before my accident I used to participate in the activities like dancing and other physical activities and now I am feeling happy that you identified such activities for me.

Leisure –I know that you like participating in such activities and you definitely are a strong personality let me ensure you that you are definitely not weak, just focus on your strengths and nothing else.

Cathy – Thank you, sirit means a lot. But can you give me some more information?

Leisure – Yes, I know that you like participating in dance so, I will see if there are some activities for you like wheelchair dancing. Rather than this I will provide you a I pad or printed articles so that you can collect related information from it.

Cathy – Thank you, sir

Leisure – Your welcome and remember there is no need of getting demotivated, it is a new start of your life so never feel yourself alone and you can communicate with me whenever you want.

Cathy – Thank you, sir

Leisure – You’re welcome.

ASSESSMENT TASK COVER SHEET – ASSESSMENT TASK 4

Students: Please fill out this cover sheet clearly and accurately for this task.

Make sure you have kept a copy of your work.

Name:
Date of birth: Student ID:
Unit:

§     CHCCCS023 Support independence and wellbeing

Student to complete Assessor to complete
Assessment Task Resubmission?
Y/N
Student
initials
Sufficient/
insufficient
Date
Workplace observations
Part A
Part B

STUDENT DECLARATION

I ______________________________________________   declare that these tasks are my own work.

None of this work has been completed by any other person.

I have not cheated or plagiarised the work or colluded with any other student/s.

I have correctly referenced all resources and reference texts throughout these assessment tasks.

I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.

Student signature: __________________________________________________________________

Student name: _____________________________________________________________________

Date: ____________________________________________________________________________

ASSESSOR FEEDBACK

Assessors: Please return this cover sheet to the student with assessment results and feedback.

A copy must be supplied to the office and kept in the student’s file with the evidence.

Assessor signature: _________________________________________________________________

Assessor name: ____________________________________________________________________

Date: ____________________________________________________________________________

References

Cassidy, E., & Wang, W. Y. (2018). Gay men’s digital cultures beyond Gaydar and Grindr: LINE use in the gay Chinese diaspora of Australia. Information, Communication & Society21(6), 851-865.

Fan, L., Hou, X. Y., Zhao, J., Sun, J., Dingle, K., Purtill, R., … & Lukin, B. (2015). Hospital in the Nursing Home program reduces emergency department presentations and hospital admissions from residential aged care facilities in Queensland, Australia: a quasi-experimental study. BMC health services research16(1), 1-9.

Klug, H. J., & Maier, G. W. (2015). Linking goal progress and subjective well-being: A meta-analysis. Journal of Happiness Studies16(1), 37-65.

Magnusson, M. B., Kjellgren, K. I., & Winkvist, A. (2012). Enabling overweight children to improve their food and exercise habits–school nurses’ counselling in multilingual settings. Journal of Clinical Nursing21(17‐18), 2452-2460.

Marsh, K., Goetghebeur, M., Thokala, P., & Baltussen, R. (Eds.). (2017). Multi-criteria decision analysis to support healthcare decisions (Vol. 10, pp. 978-3). Cham: Springer International Publishing.

Monson, K., Moeller-Saxone, K., Humphreys, C., Harvey, C., & Herrman, H. (2020). Promoting mental health in out of home care in Australia. Health promotion international35(5), 1026-1036.

Morelli, S. A., Lee, I. A., Arnn, M. E., & Zaki, J. (2015). Emotional and instrumental support provision interact to predict well-being. Emotion15(4), 484.

Palesy, D., Jakimowicz, S., Saunders, C., & Lewis, J. (2018). Home care in Australia: an integrative review. Home health care services quarterly37(2), 113-139.

Steptoe, A., Deaton, A., & Stone, A. A. (2015). Subjective wellbeing, health, and ageing. The Lancet385(9968), 640-648.

Waling, A., Lyons, A., Alba, B., Minichiello, V., Barrett, C., Hughes, M., … & Edmonds, S. (2019). Experiences and perceptions of residential and home care services among older lesbian women and gay men in Australia. Health & social care in the community27(5), 1251-1259.

Wong, E. M., & Cheng, M. M. (2013). Effects of motivational interviewing to promote weight loss in obese children. Journal of clinical nursing22(17-18), 2519-2530.

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