– Plan and CostBasic
Menus
SIT30816–
CertificateIII inCommercialCookery
StudentName:_____________________________
StudentID:_________________________________
TrainerName:_____________________________
RTO#40471
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Stud©eSnKUtP|ASITsHKsOeP0s02s|mV2.0e.20n|NtextWRevioewrDkecb20o20o|RkTO#40471|CRICOS#CR03IC6O6S6M#03666M
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StudentName:
StudentIDNo:
SubmissionDate:
Term:
Trainer/AssessorName:
©SKUP|SITHKOP002 |V2.0.20|NextReviewDec2020| RTO#40471|CRICOS#03666M
UnitCode: |
SITHKOP002 |
UnitName: | Planand CostBasicMenus |
AssessmentSubmissionDueDate |
Belowistheassessmenttypes&dateofassessments.Studentsneedtosuccessfullycompleteallassessments in orderto bedeemedcompetentforthis unit.
Assessmentnumber&type |
☐ Assessment1.WrittenQuestions |
☐ Assessment2.MultipleChoiceQuestions |
☐ Assessment3.WrittenAssessmentActivity |
☐ FormativeActivities/Self-pacedlogbook (inLearnerBook) |
Numberofsessions:Five(5) 16hoursperweek. |
UnitStartDate21/01/2020 |
UnitendDate |
SubmissionDueOn; |
FinalRecordSheet
Student’s
Name |
|||
StudentID | |||
Qualification | SIT30816–CertificateIIIinCommercialCookery | ||
Term | |||
Units | SITHKOP002-PlanandCostBasicMenus | ||
CriticalAssessmentTasks | CompletedSuccessfully |
Trainer/assessorInitials |
|
Task1–WrittenQuestions | Y / N | ||
Task2–MultipleChoiceQuestions | Y / N | ||
Task3–AssessmentActivities | Y / N | ||
Task4–Demonstration/Observation | Y / N | ||
Y / N | |||
StudentDeclaration
I confirm that all evidence submitted by me for assessment is the product of my own work (unlessotherwise stated) and contains no material previously published or written by another person, exceptwhere due reference is given in the text. I have saved a copy of my work. I confirm that I received the finalfeedbackfrommy trainer/assessor.
Trainer/assessorFeedback
UNITOFCOMPETENCYRESULT | FINALOUTCOME |
SITHCCC008–Preparevegetable,fruit,eggand
farinaceous |
□ Competent
□ NYC |
ResubmissionarrangementsifNYC:
Re-submissionDate: |
Trainer/assessorDeclaration
I confirm that the above-named student has satisfied all requirements of the unit of competencies.I haveinformedthestudent of theassessment decision. |
||
Trainer/assessor’sName: | Date: | |
Trainer/assessor’sSignature: |
TableofContents
SITHKOP002……………………………………………………………………………………………………………….. 3
Assessmentnumber& type……………………………………………………………………………………………………………………. 3
Assessmentoverview……………………………………………………………………………………………………………………………………….. 8
Assessmentoutcomes/Feedback…………………………………………………………………………………………………………………. 8
Re-Assessment……………………………………………………………………………………………………………………………………………………. 9
Appealagainst assessmentoutcome…………………………………………………………………………………………………………. 10
Plagiarism………………………………………………………………………………………………………………………………………………………….. 11
HarvardReferencing………………………………………………………………………………………………………………………………….. 11
LearnerResources…………………………………………………………………………………………………………………………………………… 11
AdditionalAssessmentResources……………………………………………………………………………………………………………… 11
StudentAssessmentWorkbook…………………………………………………………………………………………………………………… 12
StudentInformation……………………………………………………………………………………………………………………………………….. 12
Submittingyour assessment…………………………………………………………………………………………………………………… 12
Self-PacedLearning……………………………………………………………………………………………………………………………………. 12
AcademicSupport………………………………………………………………………………………………………………………………………. 12
LLNSupport………………………………………………………………………………………………………………………………………………….. 13
Authentication…………………………………………………………………………………………………………………………………………….. 13
Purposeofassessment……………………………………………………………………………………………………………………………………. 13
Overviewof theUnit ofCompetency………………………………………………………………………………………………………….. 14
UnitDescriptor…………………………………………………………………………………………………………………………………………………. 14
Applicationof the unit……………………………………………………………………………………………………………………………………. 14
UnitSector………………………………………………………………………………………………………………………………………………………….. 14
UnitLearningoutcomes…………………………………………………………………………………………………………………………………. 14
Licensing/RegulatoryRequirements……………………………………………………………………………………………………….. 14
Prerequisite………………………………………………………………………………………………………………………………………………………. 15
FoundationSkillsRequirement…………………………………………………………………………………………………………………… 15
CompetencyEvidenceSubmissionDetails………………………………………………………………………………………………. 15
ReasonableAdjustment…………………………………………………………………………………………………………………………………. 16
FinalRecord Sheet……………………………………………………………………………………………………………………………………………… 4
AssessmentCover Sheet……………………………………………………………………………………………………………………………….. 19
CriticalAssessmentTask (CAT) 1………………………………………………………………………………………………………………. 20
Task1 – WrittenQuestions…………………………………………………………………………………………. 20
Timeframefor Assessment Tasks…………………………………………………………………………………………………………. 20
AssessmentObjectives……………………………………………………………………………………………………………………………… 20
AssessmentTask Instructions:………………………………………………………………………………………………………………. 20
AssessmentEvidence Requirement:……………………………………………………………………………………………………. 20
AssessmentSubmissionRequirement:……………………………………………………………………………………………….. 20
WrittenQuestion……………………………………………………………………………………………………………………………………………… 21
AssessmentCoverSheet…………………………………………………………………………………………………………………………………… 9
Note:YouMUSTkeepacopyofyouroriginalwork……………………………………………………………………………………… 9
CriticalAssessmentTask(CAT)2…………………………………………………………………………………………………………………. 10
Task2 – Multiple Choice Questions…………………………………………………………………………….. 10
Timeframefor Assessment Tasks…………………………………………………………………………………………………………. 10
AssessmentObjectives……………………………………………………………………………………………………………………………… 10
AssessmentTask Instructions:………………………………………………………………………………………………………………. 10
AssessmentEvidence Requirement:……………………………………………………………………………………………………. 10
AssessmentSubmissionRequirement:……………………………………………………………………………………………….. 10
AssessmentCover Sheet……………………………………………………………………………………………………………………………….. 22
CriticalAssessmentTask (CAT) 3………………………………………………………………………………………………………………. 23
Task3 –AssignmentActivities:……………………………………………………………………………………………………………….. 23
Assignment Activity 2……………………………………………………………………………………………….. 25
Activity 3…………………………………………………………………………………………………………………. 26
Activity4………………………………………………………………………………………………………………………………………………………… 26
Activity5………………………………………………………………………………………………………………………………………………………… 27
Activity6………………………………………………………………………………………………………………………………………………………… 28
Activity7………………………………………………………………………………………………………………………………………………………… 29
Activity8………………………………………………………………………………………………………………………………………………………… 29
Activity8A……………………………………………………………………………………………………………………………………………………… 29
Activity8B……………………………………………………………………………………………………………………………………………………… 30
Activity8C……………………………………………………………………………………………………………………………………………………… 30
Activity9………………………………………………………………………………………………………………………………………………………… 30
Activity10……………………………………………………………………………………………………………………………………………………… 30
Assessmentoverview
This assessment workbook contains theory-based tasks designed and mapped to the performancecriteria requiredforthe unitsof competencywithinthisworkbook.Thisassessmentisaimedtowards those that would like to increase and improve their skills in the workplace and or personallife.Itprovidesthetoolstoconfidentlyprepareforandworkinavarietyofsituations.Thisassessmentwillprovide youwithopportunitiestolearnnewskillsandtechniquesaswellasbuildingon existing orpreviouslylearnedexpertise.
Your completed assessment tasks will provide evidence for your trainer/assessor to determinewhetheryouhavesuccessfullyperformedandsatisfiedalloftherequirementstoachievecompetency.
Each Critical Assessment Task (CAT) includes clear and explicit instructions detailing how you areto complete the task, and what evidence must be submitted to be successful. Critical Assessmenttask (CAT) instructions also indicate how long each task is expected to take and whatyou need todotocompletethattask.Pleasedon’thesitatetocontactyourtrainer/assessororemailassessmentcentre@skilledup.edu.auforanyfurtherquestion(s)regardingyourassessmenttask.
Assessmentoutcomes/Feedback
HowdoIdemonstratecompetency?
Theassessmentoutcomesforacompetency-basedcourseareCompetentinwholeunitandsatisfactoryinoneCriticalAssessmentTask(CAT),whenthestudentcandemonstratecompetencyin all learning outcomes, andNot Yet Competent in a unit and NYS for one CATwhenthestudenthasnotyetdemonstratedcompetencyinalllearningoutcomes.
You are deemed to be competent when all critical assessment tasks in this student assessmentworkbook have been completed to the satisfaction of your trainer/assessor in making the decisionandcompletethe unit evidence requirements.
At each submission of the Critical Assessment Task (CAT), students are required to fill up theAssessment Cover Sheet contained in the Student Assessment Workbook. You must ensure that it iscompletely and accurately filled up. Your assessor must provide a submission receipt to evidencethat you have received the completed Assessment Task. The Critical Assessment Task (CAT) may besubmittedinprint–outformtoyourassessoronduedateoremailtoassessmentcentre@skilledup.edu.au. You need to complete extension form if not be able to submityour assessment on due date. You can download “Assessment Extension Form” from Skilled Up(SKUP)websitewww.skilleudup.edu.au/forms.or sendemailrequesttoassessmentcentre.
UponcompletionoftheUnitCATs,yourassessorwillmarktheAssessmentTaskswithin10working days and accomplish a Unit Assessment final record Sheet to record the result and provideyour with the constructive feedback and sign by your Trainer/ Assessor Declaration to check theplagiarism. You will discuss the result/feedback with your trainer/assessor. Please ensure that theyou sign the declaration to evidence that the feedback session has occurred.For your information,therearetwo(2) outcomesof individualassessmentstasks:
S=Satisfactory NS=NotSatisfactory(requiresmoretraining)
You willaward the studentCompetent“C” onthecompletionofthe unitwhen youaresatisfiedthat
studenthavecompletedallassessmentsandhaveprovidedtheappropriateevidencerequiredto
meetallcriteria.Otherwise,youmarkthemNotyetCompetent“NYC”andprovideanopportunity
forre-assessment.
To record the result of the unit your trainer submits the physical evidence to support departmentincluding the assessment cover sheet signed and dated and Final Record Sheet signed and dated.Support officer (SO) will review and quality check prior to enter the result entry into the StudentManagementSystem(Vettrak).Thestudentcompletedassessmentworksalongwiththeassessment Cover Sheet and Final Record Sheet will be filed into the individual student academicfolder.
Re-Assessment
WhatactionisrequiredifIamdeemedNYC?
If you are found to be NYC, your trainer/assessor will provide you with feedback either orally or inwriting.Yourtrainer/assessorwillidentifyadditionaltrainingneedsand,whereappropriate,providetrainingto addressanyskillsgaps identifiedintheassessmentprocess.
IftheresultoftheUnitAssessmentis“NotyetCompetent(NYC)”,studentsaregivenanopportunity for re-assessment. The student will only work on the component/s of the Task/s thatwere marked “Not satisfactory”. The re-assessment must be completed within one (1) study periodoftheUnitofCompetency.PleasenotethatSkilledUpwillprovidetwo(2)chancesforre-assessment atnocost.
If student was not able to achieve competency with all of these opportunities, student is required torepeat the unit at their own cost which will also impact on their study period. For further details,pleaserefertothe“AssessmentPolicy andProcedure”ofSkilledUp.
Whattypeofassessmentsarecontainedwithinthisassessmentkit?
CriticalAssessmenttasks(CAT)mayincludeknowledgequestions,demonstrationsorpresentations, projects, case studies, gathering workplace documents into a portfolio of evidence,etc.
WheredoIfindtheinformationrequiredtocompletetheassessments?
This is an open book assessment. You may refer to your workbook or any other materials at anytimeduringtheassessment.
Youmayalsoberequiredtoconductsomeindependentresearchtocompletesomeassessmenttasks.Responsesto assessmentactivitiesmightbedrawn from:
- Knowledgegainedinyourtraining
- Additionalreadingandresearchbothwithinandoutsidetheworkplace
- Practicalworkplaceexperience
- Personalexperience
- Industryorsubjectmatterexperts
What time has been allocated to the completion of assessment tasks within this assessmentkit?
Time expected to be taken to complete each assessment task is detailed in the instructions at thebeginning of each task. You must submit your CAT as per your assessment due date. If you not beabletosubmissionortimeyoumustseekextensionoftheassessmentsubmissionbyemailingthe
extension form to assessmentcentre@skilledup.edu.au. You make sure that ALL critical assessmenttasksmustbecompletedwithinonestudyperiodandsubmitwithcompletingallassessmentrequirementstoyourtrainer/assessororemailsoftorscancopytoassessmentcentre@skilledup.edu.au.
WhatamIrequiredtodo?
- You are encouraged to read over the critical assessment task (CAT) and discuss any concernswithyourtrainer/assessorimmediately.Youarealsoencouragedtoensureyouhaveyourtrainer/assessor’s contactdetailssothat you can discussany aspectsorconcernsrelatingtoyourtaskswiththemifrequired.
- You are required to attend ALL scheduled classes and complete the self-paced learning logweekly to ensure that you are progressing in your study and learning the required skill andknowledge.
- You will only be deemed competent in all areas of the unit, once all tasks are satisfactorilycompletedin theirentirety.
- Competency will only be achieved once your trainer/assessor deems the responses to be 100%completeand correctacrossalltasksinthisassessmentworkbook.
- Ifyoudonotunderstandanypartoftheassessmentworkbook,youmayaskyourtrainer/assessorfor guidance.
- You will get two chances to resubmit the assessment if you are deemed as ‘Not Yet Competent’.Additionaltimerequiredtoprovidesupporttheresubmissionwillbeagreedtowithyourtrainer/assessor.
HowdoIsubmitmywork?
Once you are satisfied with your assessment and are ready to submit your work, you must sign anddate the Student Declaration on Assessment Cover Sheet and submit the materials in line with the‘Assessment Submission/ Assessment Requirements’ instructions below in the individual task.It ishighlyrecommendedthatyou retainafullcopyofyourcompletedassessment workbook.
Appealagainstassessmentoutcome
HowcanIappealadecisionrelatingtoanassessmentoutcome?
Youmayappealadecisionmadebythe trainer/assessorinregardtoanassessmentoutcome.This
isdetailedfurtherintheSkilledUpappealsprocesscontainedwithintheSkilledUp‘Student
Handbook.’ A copy of this document can be found on the Skilled Up website (www.skilledup.edu.au)orcan beobtained uponrequest fromSkilledUp(SKUP).
If students are unhappy or they don’t agree with the result of the assessment, they are advised tospeakwithyou.BeingtheirTrainer/Assessor,youmustprovideanexplanationregardingtheoutcome you have given. You may also provide an alternate assessment in order to help the studentachieve competency. However, if they are still unhappy, please advise them to bring their concernsto the student support department or training manager or they can access the Complaints andAppeal Policy and Procedure to lodge their appeal. Appeal against assessment outcome must belodge within 5 working days after receiving the assessment outcome. You can email your complaintor appeal form tosupport@skilledup.edu.au. This is detailed further in the SkilledUp appealsprocess contained within the Skilled Up ‘Student Handbook.’ A copy of this document can be foundon the Skilled Up website (www.skilledup.edu.au/policy) or can be obtained upon request fromSkilledUpsupportofficer.
Plagiarism
Whatisplagiarism?HowdoesSkilledUpdealwithcasesofplagiarism?
Plagiarism is the act of claiming the work of another person as that of your own. Examples includecopying the work or responses of another student or taking information or responses directly fromanother source without appropriate permission or credit. If you are found to be plagiarising work,youwillreceiveanon-completionresultintheunitofcompetencyorclusterbeingattempted.
Upon receipt of the student assessment, you must ensure that original work has been submitted.You must warrant that there is NO occurrence of plagiarism committed by the student by signing onthe Trainer/Assessor declaration on the Unit Summary Sheet.Skilled Up (SKUP) follows Harvardreferencing method. Makesureto giveproperguidelinetostudentforreferencing.
Please refer to the Plagiarism Policy and Procedure to understand the principle in regard to this.PolicyyoucandownloadformEmpireWebsite:http://www.skilledup.edu.au/policy
SkilledUpfollowingHarvardreferencingmethod.FormoredetailspleaseseetheHarvardreferencing guideonhttp://guides.lib.monash.edu/citing-referencing/harvard.
LearnerResources
The following resources are used as reference in the delivery of the unit. You can also remind yourstudents to use the same while they are undergoing training and assessment. This list can be found ontheEvidence planand StudentAssessmentWorkbook.
- Learnerbook–Australiantrainingproducts(Textbook)
- AccesstoappropriatedocumentationandresourcesatSKUP
- Referencebooks(availableonrequestfromlibrary)
- PowerPointPresentation
For additional/general resources, please refer to the Training & Assessment. Resource list, which can beaccessedfromacademicfolderUnitoutline/Assessmentplanforeach unit.
AdditionalAssessmentResources
- Skilled Up commercialkitchenstorage areas,handwashing facilities andhandwashingsoap andsanitiser
- Foodingredientsandreadytoeatfooditemstopreparedishes
- SkilledUpfoodsafetyprogram
- Firstaidbox
StudentAssessmentWorkbook
ThisCriticalAssessmentTaskcontainspracticalandtheory-basedtasksdesignedandmappedtotheperformancecriteriarequiredfortheunit/sofcompetencybeingassessed.
StudentInformation
This student assessment work is for SITHCCC008 – Prepare Vegetable, Fruit, Egg and Farinaceousdishes of cookery contains details for your Critical Assessment Task (CAT) work requirements andtheguidelines/instructionsforindividualcriticalassessmenttask(CAT)workyouneedtocompletetoachievethecompetencyinthesubject.YouMUSTcompleteyourworkflowplanpriortoyourpracticalassessment.
Self-paced learning meaning outside the teaching hours you need to spend your approx. 4 – 8 hours self-paced study in a week and to complete your critical assessment task or any homework (if) given by yourtrainer/assessor.It’smeansstudentcanstartplanningandcompletethererequirelearningwhichunitof competency/Skilled Up targets at the time of student stay with Skilled Up. The self-paced learningmodel will allow student to control their learning outside classroom environment. They can completetheir assessment task in any setting, at home or Skilled Up campus. Learners who work at a fast pacehave the opportunity to gain competency quickly by submitting their work, the self-paced learning alsohelp student who are slow learner. At their own time student, able to complete the task and managetheir learning if they need more time to complete the assessment task. Skilled Up will provide extraacademicsupport,ifstudentstrugglingintheiracademicduringtheterm.Pleaseemailsupport@skilledup.edu.aufor any additional academic support require during your study or see thenoticeboard for upcoming tutorialsor academicworkshops
Skilled Up provides academic support for all students who are struggling to achieve the required skillsandknowledge.Thefollowingacademicsupportis offeredtoall studentsbutnotlimitedto:
- Additionaltutorialclasses(pleasecontactassessmentcentretoorganisethetutorialsession.Grouptutorial informationwillbepostedon noticeboard.
- Referencing
- Reasonableadjustment
- Studentatrisk,whonotabletoachievethe competencyintheunit
- Workshoponassessments
- Catchinguptheirre-assessmentswork.
At Skilled Up Pty Ltd, will provides additional language, literacy and numeracy support for thosehaving difficulties with their LLN. This support is provided in addition to the current study load ofthestudent.Yourtrainer/assessormayidentifyyoursupportrequirementaftermarkingyourassessment or during the session and notify management to provide additional LLN support duringyourterm.
At Skilled Up Pty Ltd, your trainer/assessor MAY ask you verbal question on your submitted criticalassessment task (CAT) to ensure your own work authentication. You MUST satisfy your trainer/assessorthat the submitted work is your own work. At Skilled Up (SKUP), it is required you MUST sign theassessmentcoversheettoprovidethedeclaration thatthecriticalassessmenttaskisyourownwork.
Note:ifyoufailtosatisfyyourtrainer/assessoronauthenticationofyourwonwork,yourtrainer/assessor may mark you not – yet competency (NYC) and issue a academic misconduct warningnotice.
Assessment is the process of gathering and judging evidence in order to decide whether has achieved astandard or objective and it is a competency-based assessment. The competency-based assessment isthe method of gathering and judging of evidence in order to decide whether you achieved a standard ofcompetency.
To evaluate the candidate’s ability to demonstrate the knowledge and skill required to lead and buildteamstoperformtorequiredstandardsofperformance,modelhighstandardsofmanagementperformance behavior, in this unit you also need to demonstrate the understanding of how to improvestaffperformanceaswellasenhancingtheorganisation’simageandhowtotakealeadingroleinateamand makeinformed decisionstosolve aproblem.
Successfullycompletionofassessmentswillcontributetotheattainmentofthefollowingunitofcompetency:
SITHKOP002-PlanandCostBasicMenus–SIT30816CertificateIIICommercialCookery.
OverviewoftheUnitofCompetency
SITHKOP002-PlanandCostBasicMenus-unitdescribestheperformanceoutcomes,skillsandknowledge required to plan and cost basic menus for dishes or food product ranges for any type ofcuisine or food service style. It requires the ability to identify customer preferences, plan menus to meetcustomerandbusiness needs,cost menusand evaluatetheir success.
Unit DescriptorApplicationoftheunit
This unit describes the performance outcomes, skills and knowledge required to plan and cost basicmenus for dishes or food product ranges for any type of cuisine or food service style. It requires theability to identify customer preferences, plan menus to meet customer and business needs, cost menusandevaluate theirsuccess.
It does not cover the specialist skills used by senior catering managers and chefs to design and costcomplexmenusafterresearchingmarketpreferencesandtrends.ThoseskillsarecoveredinSITHKOP002Planand cost basic menus.
The unit applies to hospitality and catering organisations. Menus can be for ongoing food service, for aneventorfunction,orforafoodproductrangesuchaspatisserieproducts.
It applies to cooks, patissiers and catering personnel who usually work under the guidance of moreseniorchefs.
Unit Sector
Kitchenoperations
UnitLearning outcomes
Licensing/RegulatoryRequirements
Nolicensing,legislativeorcertificationrequirementsapplytothisunitatthetimeofpublication.
Prerequisite
NotApplicable
FoundationSkills Requirement
- Reading
- Writing
- OralCommunication
- Navigatethe workofwork
- Interactwith others
- Gettheworkdone
CompetencyEvidenceSubmissionDetails
For you to achieve competency in this unit, you are required to complete the following tasks and submiton the due date specified in your training plan or on your timetable or advised by your trainer/assessor.If you are not be able to submit on time you must submit application to get the extension of yoursubmission form to assessmentcentre@skilledup.edu.au. You MUST achieve a satisfactory outcome inindividual Critical Assessment Task (CAT) to achieve a competency in the whole unit (subject). Your CATmust be submitted in print – out or in good readable writing if you willing to write your task on theassessmentworkbook.
CATNumber | Method ofAssessment | VenueofAssessment | DueDate |
Task1 | Writtenquestions | Skilled Up trainingroom/outsideclassroom | Pleasecheckwithyourtrainer/assessororseeyourtrainingplan |
Task2 | Multiple choicequestions | Skilled Up trainingroom/outsideclassroom | Pleasecheckwithyourtrainer/assessororseeyourtrainingplan |
Task3 | Assignmentactivity | Skilled Up trainingroom/outsideclassroom | Pleasecheckwithyourtrainer/assessororseeyourtrainingplan |
Ateachsubmissionofyourcriticalassessmenttask(CAT)youMUSTfilluptheassessmentcover sheet sign on the cover sheet and ensure that it is completed and accurately filled up.Answered ALL question of the assessment task. The trainer/assessor or Skilled Up delegate willprovideyouwithsubmissionreceiptto evidencethat youhavehandledoveryourcriticalassessmenttask workbook.
ReasonableAdjustment
Reasonable adjustments can be made to the learning environment, training delivery, learning resourcesand/or assessment tasks to accommodate the support needs of a learner with disability. The purpose ofreasonable adjustments is to make it possible for learners to participate fully. It is not to give learnerswithadditionalordifferentneedsanadvantageoverothers,tochangecoursestandardsoroutcomes,ortoguaranteesuccess.
If student has indicated that they have special needs or disabilities, you must be organised reasonableadjustment in accordance with the Special Needs / Disabilities Policy and Procedure of Skilled Up. Areasonableadjustmentinlearningandassessmentactivityneedstobejustifiableandupholdtheintegrity of the unit/qualification. At Skilled Up we do the adjustment to accommodate the learner’ssupport needs while also taking into account factors such as the views of the leaner, the potential effectontheadjustmentonthelearnerandothers,thecostandbenefitsofmakingtheadjustment.Reasonableadjustmentwillbenegotiatedwithyou,recognisingthateachpersonwithdisabilitywillhavespecificlearning needsandrequirementsforadjustment.
Thismayincludebutnotlimitedto:
- Visualdifficulty,wecanassistbymakingadjustmentssuchaslargerprintofdocumentsandassessmenttools andforms
- Accessibleclassrooms
- Physical disabilities, assessment may be broken down into shorter/longer lengths of time, whereapplicable.
- Modificationtopresentationmediumsandtechniquesorteachingpractices
- Coursematerials,informationandlearningtasks inalternativeformats
- Alternativeassessmentformats,timeframesortasks
- Sick or have medical condition, due date extension may be provided.Adjustment must:
- Benefitthe learner
- Maintaintheintegrityofthecompetencystandards
- Beareasonableexpectationinaworkplaceortrainingandassessmentenvironment
Note:Adjustmentsarenotrequirediftheycould:
- Harmotherstudents
Whatyourassessorwillcollectingagainstyourperformanceofthetask:
Theevidencecollectedbyyourassessorwilldemonstrateyourabilitytocompletethecriticalassessment task outlined in the elements and performance criteria of the unit in the context of the jobroleyouwillperformancein theactual workplaceand;
Follow standard recipes to prepare dishes for at least six different customers using each of the followingproducts:
Upon completion of the Unit Assessments, the Trainer/Assessor will mark the Assessment Tasks andaccomplish a Unit Assessment Summary Sheet to record the result and feedback. Your Trainer/ Assessorwill discuss these with you and thereafter you will be asked to sign the declaration to evidence thefeedbacksession.
Evidenceoftheabilityto:
- demonstratetheapplicationofdiversitypolicyinaworkcontext
- criticallyreviewadiversitypolicy
- implementstrategiestoensurethatdiversityisunderstoodandrespectedintheworkteam
- demonstratecompliancewithproceduresforhandlingcomplaintsorharassmentallegations
- Note:Ifaspecificvolumeorfrequencyisnotstated,thenevidencemustbeprovidedatleastonce
Demonstratingyourknowledge
TheevidenceofyourknowledgeassessorwillcollectonceyoucompletetheCATs,bycompletingthetaskin the commercialkitchenyouMUSTdemonstrate;
Culinarytermsandtradenamesforingredientsusedinstandardrecipesforvegetable,fruit,eggandfarinaceousdishes, relatingto:
- organisation-specificinformation:
- sourcesofinformationoncurrentcustomerprofileandfoodpreferences
- servicestyleandcuisine
- costsofsupplyforingredients
- methodsandformulasforcalculatingportionyieldsandcostsfromrawingredients:
- butcher’stest
- standardmeasures
- standardyieldtests
- hospitalityandcateringindustrydesiredprofitmargins,mark-upproceduresandrates
- differenttypesandstylesofmenusfordishesorfoodproductionrangesfordifferenttypesoffoodoutlets
- rangeoffoodpreferencesrelatingto:
- contemporaryeatinghabits
- culturalandethnicinfluences
- popularmenuitems
- quickservicefoods
- seasonaldishes
- varietyoffoodproducts
- differingcharacteristicsofcustomergroups:
- agerange
- buyingpower
- gender
- incomelevel
- socialandculturalbackground
- influenceofseasonalproductsandcommoditiesonmenucontent
- namingconventionsandculinarytermsforavarietyofcuisines
- formatsforandinclusionofmenuspresentedtocustomers
- methodsofassessingthepopularityofmenuitems:
- customersurveys
- popularityindex
AssessmentCoverSheet
StudentDetails | |||||
StudentFullName: | StudentID: | ||||
Code/TitleQualification:SIT30816 –CertificateIIIinCommercialCookery | |||||
ContactNo: | EmailID | ||||
Trainer/AssessorName: | Group/Intake | ||||
AssessmentDetails | |||||
Unitofcompetency: | SITHKOP002-PlanandCostBasicMenus | ||||
Critical AssessmentTask: | WrittenQuestions | ||||
Dateofsubmission: | |||||
StudentPlagiarismDeclaration: By submitting this assessmenttaskto theSkilled Up, I declarethat thisassessmenttaskisoriginalandhasnotbeencopiedortakenfromanothersourceexceptwherethiswork
hasbeencorrectlyacknowledged.Ihavemadeaphotocopyorelectroniccopyorphotographofmyassessmenttask, whichIcan produce ifthe originalislost. |
|||||
StudentSignature | |||||
Assessment TaskOutcome: Satisfactory Not YetSatisfactory | |||||
AssessorComments/Feedback: | |||||
Assessor: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, andIhaveprovided appropriatefeedback.Ialso declarethatI have undertakentheindicatedassessmentintegritychecks.
Googlecheckforplagiarism Yes No CheckforCopying/Collusion YesNoCheck for Authenticity(ownwork) YesNoCheating or useofmodel answers Yes No AssessorName:………………………… |
|||||
Signature:……………………………………… Date:…………………… | |||||
Note:YouMUSTkeepacopyofyouroriginalwork.
CriticalAssessmentTask(CAT)1
Task1–WrittenQuestions
This assessment task is due in the final week of the term or as per trainer/assessor instruction. Totalapproximately time student need to allocate on this task will be 4 hours of your self-paced learning. Thetimespend onthe assessmenttask dependson individualslearningabilities.
You must able to demonstrate the skills and knowledge required to identify the codes of practice andworkplacepoliciesandprocedure requiretocomplete theManagediversity intheworkplace.
You need to complete all written question of the assessment task 1. Your answer should demonstrateyour understanding of the diversity in the workplace, legislative requirements. Students need to answerall question of the assessment task 1. Further to this, student need to give answer in brief, you don’tneed to answer two three pages. Keep the answer brief, and concise. Additionally, one or two wordsansweralso notacceptable.Youanswershouldhavelogicandcoveringitin concisemanner.
AssessmentEvidenceRequirement:
Submit your assessment task 1 written question in word file. Student need to type there answer inMicrosoft word or any preferred word typing software. You can be submitting your answer in handwritten.Youhandwritten answermust have neatandin readable writingstyle.
AssessmentSubmissionRequirement:
Your assessor will be looking for the following quality specifications as demonstrated in your writtenreflection:
Solution
So that the sale increase and customer enjoy the food.
To provide them variety of options of their choice
To meet their dietary requirements(Gisslen,2021).
- Whatisyour(imaginary)business’scurrentcustomerprofile?
Solution
The targeted audience of our business is people of all age group. But especially youth(Gisslen,2021).
- Analyselastmonth’sentreesalesdatafromarestaurantintheinnercity.
Weekending | Searedscallops | Deep friedcalamari | Grilledprawns | Ceviche |
9/11/20xx | 430 | 134 | 334 | 355 |
16/11/20xx | 511 | 112 | 323 | 367 |
23/11/20xx | 535 | 98 | 339 | 354 |
30/11/20xx | 544 | 102 | 328 | 365 |
Total | 2020 | 446 | 1324 | 1441 |
Use the sales data to calculate the popularity index for each of the entrees. Round your answer upordownto the closest twodecimalplaces.
Searedscallops 38.62%
Deepfriedcalamari 8.53%
Grilledprawns 25.31%
Ceviche27.54%
- List5elementsofdetailedcustomerinformationthatabusinesswouldfindbeneficialforestablishing a customerprofile?
Solution
1) Age
2) Level of income
3) Gender
4) Dietary requirement
5) Food preferences(Naidenova,2018)
Readtherestaurant’scustomerprofile:
Our customers are health conscious female executives between 25 and 35 years of age whoworkinthe inner city onanincome ofover $100 000peryear.
Basedonthisprofileandtheirfoodpreferencesfromthesalesdataearlier,answerquestions5,6and7.
- Whichentreewouldyouaddtoadjusttheentreeselectionstobettermeetyourcustomers’
needs?
- Gumbooffreshprawns,spicysausageandsucculentchickenbreastsmotheredinrichCajunsauceonabedof steamedrice.
- Whichofthefollowingmaincourseswoulddeliverthehighestyieldwhileatthesametime
meetingyourcustomers’preferences?
- Surfandturf
Sirloinsteakcookedtoorderaccompaniedbybeer-batteredprawnsandpotatowedges.
- Veggiedelight
Goat’scheesetortellini,datepurée,brownbutteralmondsandbroccolini(V)
- Kingprawnbutterflies
Off-the-shell king prawns lightly spiced, battered and deep fried to a crispy finishaccompaniedbysteamedcauliflowerandbroccolismotheredinrichcheesesauce
- Identifytherestaurant’sorganisationalservicestyleandcuisine.
The service style of the restaurant is a Fine Dining restaurant(Naidenova,2018)
And cuisine that are served here are Thai, Indian, Italian, Chinese, American, etc.
- Provideanexampleoffoodpreferencesforeachofthefollowingethnicgroup?
Thai: Spicy Noodles
French: Cassoulet |
USA: Burgers |
Indian: Spicy Curry |
Italian: Pasta and Pizza(Reetz, et al., 2016). |
- HowdidEscoffier’sinventionofthe“partiesystem”affecttheproductionandqualityprocedure
incommercialkitchens?
Solution
It is used to accelerate guarantee and creation of a quality item. This theory work more effectively using a generation line process. Using this process using limited time and ability huge no. of customers can be served at a time. He framed some cookbooks and uniforms for culinary specialist that is used to support the business.
- Whichaspectsdoyouneedtoconsiderintermsoffoodcostandpricingwhenchoosingthefollowingmenutypes:?
Alacarte:-Have higher food percentage and per dish the charge is also high, generally only one course is served to the customer but it might have three to four servings per period.
Table d’hote–Generally the portion control food cost is less, require less skilled staff generally used for short time period(Reetz, et al., 2016). |
BistroStyle–It usually refers to the servings that are priced moderately, generally contain simple meals provided and combined with alcohol. Generally used to make foods that re slowly cooked
|
- You’vegeneratedarangeofideasformenusfordishesorfoodproductionranges.Explainthesixstepsyouwouldtake nextto coordinatethe menu developmentprocess.
- Sort ideas into draft menu
- Note down the ingredients that are required.
- Taste and explore
- Create and present the dish
- Receive the feedback
- Establish the price for the dish(Sinclair, et al., 2014).
- Youmustensuretherearen’tanyorganisationalconstraintsorotherfactorsthatcouldstopyou
fromproducingthedishesprofitablyandtohighstandard.
Identifysixfactorstoconsiderwhenassessingthemeritsofyourdishes.
Solution
1) The selected dishes should math the menu type of the organization
2)It should match the service style of the menu
3) The selected dish should match the cuisine style of the menu.
4) It should meet the dietary requirements
5) It should match the religious requirements of the customer
6) It should match the economic considerations of the hotel(Sinclair, et al., 2014).
- Listthefive(5)differenttypesofmenuswhicharetraditionallyusedinlargerestablishmentsinthehospitality industry.
- aLa carte menu
- Static menu
- du jour menu
- Cyclic menu
- Fixed menu (Hughes,et al.,2019).
- By using nutrition preservation style of cooking
- By including variety of healthy items in the dish
- By ensuring the dietary requirements of the customer
- By maintaining the reasonable the amount of calories in the dishes.
- Executive chef
- Manager of the restaurant
- The proprietor(Hughes,et al.,2019).
Step1: Catalog all the products
Step2: Cost the dishes
Step3: Portion the dishes
Step4:Calculate the food cost percentage of the dishes
Step5:Calculate the profit and divide them into categories(Duan, et al., 2013).
- Listsix(6)keyaspectswhichmustbeconsidered:
- Before preparing the menuhead chef should consult with other chefs
- The selected menu should match the restaurant style
- Menu should fulfil needs of international tourists as well as local people.
- The items selected should be prepared in the defined time and with the equipment available at the current time.
- It should match the dietary requirements of the customer
- It should be fit perfectly according to the occasion(Duan, et al., 2013).
Solution
Price list and supplier invoices can be used for identifying the cost per unit or the purchase price of ingredient.
- List the three standard measurements you would use when itemising ingredients andcalculating portion yields and/or costs from raw ingredients. Provide an example ofeachone.
- For itemising ingredient we can calculate APQ (Liu,et al., 2019).
- To calculate portion yields, weigh edible portion and divide by AP (As purchased quantity before trimming) weight. EP Weight ÷ AP Weight = yield%
- To calculate the cost of raw material –
Purchased = (Ending inventory – beginning inventory) + cost of sold goods
- Listsix(6)aspectsofthecateringcycleyouneedtocheckonceyoudesignamenutoensurecontinuous planningneedsaremet:
i.
ii.iii. |
The menu should include balance(Liu,et al., 2019).
Should fulfill the nutritional quality Should serve variety |
IV. | Should vary in flavors |
V. | It should include different sizes of food. |
Vi. | It should match the aesthetics. |
- You buy 10 kg carrots. After washing, peeling and trimming them you have 9kg left.
Calculatetheyield%ofthecarrots.Statetheformulayouused.Showhowyouarrivedatthisfigure.
Solution
EP Weight / AP Weight x 100 = yield %
So, 9/10 x 100 = 90%
Usethisinformationtoanswerquestions22,23and24regardingthebutcher’syield
testonchicken.
AsPurchasedQuantity(APQ) | 10kg |
EdiblePortionQuantity(EPQ) | 6kg |
Usabletrim weight | 2.5kg |
Waste trimweight | 1.5kg |
22 Calculate the yield % of the chicken. State the formula you used. Show how you arrived atthisfigure.
APQ Weight – Waste = EP Weight, now to calculate the % yield EP Weight/ AP Weight x 100
So, 10 – 1.5 = 8.5
So, EP = 8.5
Now, 8.5/10 x100 = 85% (that is the yield %)
- Calculate theusable trim % ofthechicken. State the formula you used. Showhowyouarrivedatthisfigure.
Solution
Usable trim weight/ APQ X100 = Usable trim weight %
2.5/10 X100 = 25%
- Calculatethewaste%ofthechicken.Statetheformulayouused.Showhowyouarrivedatthisfigure.
Solution
Waste trim weight/APQ X100 = Yield %
1.5/10 x100 = 15%
- Calculatetheprofitablesellingpriceofadishwithafoodcostperportionof$7.22andastandardfoodcostpercentageof 28%.
Statetheformulayouused.Showhowyouarrivedatthisprice.Roundyouransweruptotwodecimal places.
Selling price = food cost of item/ideal food cost percentage
So, 7.22/0.28 = 25.78
- Imagine these 5dishesareservedas afixed menu?Placethedishesinto correct orderaccordingto the5coursemenusequence:
TangeloSorbet |
FishFillet“SailorStyle” |
BakedPeachCrumble |
Duck Pate with Lavash Bread |
BeefFillet“Wellington” |
Solution
1)FishFillet“SailorStyle”
2)BeefFillet“Wellington”
3) Duck Pate with Lavash Bread
4) BakedPeachCrumble
5) TangeloSorbet
- Listthreewaysyoucangetthenecessarytechnologicalskillstocalculateyieldandcostsfromrawingredientsusingcomputersand softwareprograms.
- By learning to operate MS-Excel
- By getting skills related to database management
- By taking sessions for it(Linassi, et al.,2016).
Rewritethisdishdescriptionusingwordsthatbetterappealtowell-travelledbabyboomerswithhigh buying power in afinediningrestaurant.
Besuretoincludegeographicaldescriptorsandastyleofcuisine.
- Grilledfilletofsnapperwithlemonbuttersauceandseasonalvegetables
Solution
This dish is a Grilledfilletofsnapper with French styled lemon butter sauce and seasoned vegetable. It is a modern styled dish. The fish here is seasoned with other spices and paprika. And it is a flavorful, delicious and mouthwatering dish that is immersed in zesty lemon utter sauce generally served in Gulf of Mexico along the southwest claims coastline.
- You’repromotingthesaleofanewspinachandricottalasagne.Listsevendishcharacteristics you could use in the menu description to promote sales. Provide anexampleofeachone.
- It contains layers of lasagna noodles
- Accompanied with marinara sauce
- And served with a cheesy and creamy spinach filling.
- Made with the combination of four cheese
- That taste fresh and delicious
- Part of the Italian cuisine
- And surely delectable(Linassi, et al.,2016).
- Whichdetailsforthefollowingaspectsofdishesmustbeconsideredwhenplanningandwritingamenu?
1.Colour:
Try to incorporate different colors in the dish and menu. Because the dish is consumed by the eyes first.
2.Texture:
Try to add different textures in a dish and in the menu. It helps to enhance the experience(Kotas,2014). |
3.Flavour:
Try to balance the flavors in the dish and menu. Try not to serve the spicy items first rather than this serve mild items first. |
4.Cookerymethods:
Try to avoid using only one method for cooking, try different methods that help to enhance flavor, color and taste(Kotas,2014). |
- Ingredients:
By adding variety of ingredients in the dish and menu it becomes easy to attract the customers because they get different variety in the same menu.
- Namingthedish:
Try to give a short but exotic name with a clear description about ingredients
- Seasonal products and commodities influence menu content. Explain how todealwith this.
Solution
Seasonal products taste better because they are fresh. It will translate a taste that could be easily noticed by the guests. Try to incorporate the dishes in the menu that represent current growing season so that the dish becomes fully packed with the flavors and colors.
- By examining the popularity index
- By analyzing customer surveys
- By analyzing the sales data(Hammond,2012).
- Whatactionsdoesachefneedtotaketomaintainormaximiseprofitsaccordingly?
The menu pricing should provide variations in the food cost that fluctuate according to the demand and seasonable availability. It is important to reflect the price rise in the structure of costing of menu. A experienced chef will accommodate high quality ingredients that are at low cost and will use a nice method for cooking to generate great profits (Hammond, 2012).
- Whatisasalesmix?Whyshouldthisbeanalysedfrequently?
Solution
It is an essential component used in planning menu. It is used to analyze the choice of the customers and helps to balance the dishes that are high at cost with the low cost dishes.
It is analyzed frequently to review the performance of menu(Baumann, et al., 2019).
- Which factors relating to suppliers do you need to consider when planning amenu?Whatistheroleofsupplierstohelpensureconsistentsuppliers?
Solution
Factors are:
They should provide god quality
Provide ingredients that help to generate profitable menu
Should be containable
And should be approachable.
They should timely supply the ingredients of high quality directly from the manufactures at reasonable price(Baumann, et al., 2019).
AssessmentCoverSheet
StudentDetails | |||||
StudentFullName: | StudentID: | ||||
Code/TitleQualification:SIT30816 –CertificateIIIinCommercialCookery | |||||
ContactNo: | EmailID | ||||
Trainer/AssessorName: | Group/Intake | ||||
AssessmentDetails | |||||
Unitofcompetency: | SITHKOP002-PlanandCostBasicMenus | ||||
Critical AssessmentTask: | MultipleChoiceQuestions | ||||
Dateofsubmission: | |||||
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CriticalAssessmentTask(CAT)2
Task2–MultipleChoiceQuestions
This assessment task is due in the final week of the term. Total approximately time studentneedtoallocateonthistaskwillbe3hours.Thetimespendontheassessmenttaskdependsonindividualslearning abilities.
You must able to demonstrate the skills and knowledge required to identify the managediversityin the workplace
Eachmultiple–choicequestionhasfourresponses,outofthesefourresponsesonlyone
hasarightanswer.Youneedto answerallMCQ’s.
AssessmentEvidenceRequirement:
Submityour Multiple-Choiceanswer.
AssessmentSubmissionRequirement:
Your assessorwillbelooking forthefollowingqualityspecificationsasdemonstratedinyourwrittenreflection:
Question1:
Multiple–ChoiceQuestions.
Why should successful menu styles and types of menus be based on customerrequirements?
(Answertrueorfalseinspaceprovided)
TrueorFalse | |
Asuccessfulmenuisonethatiscreatedwiththebusiness’requirements in
mind. |
False |
Differentbusinesseswillattractdifferenttypesofcustomersandthemenu
mustbeconstructedaccordingly. |
True |
Whetheryouworkinabistro,cluboràlacarterestaurant,theexpectations
ofcustomerswillnevervary. |
False |
Insomeestablishmentsthepricewillbethemostimportantfactorandyouwillproducemanysimple,comparatively low-costdishes. | True |
Inotherestablishments,thefocuswillbeonqualityandpresentationoffood
andyouwillproducefewer,morecomplexdisheswhicharemoreexpensive. |
True |
Question2:
Identify the elements of detailed customer information that a business would find beneficialforestablishinga customer profile:
(Tickthecorrectanswers)
Agegroup | ü | |
Socialbackground | ü | |
Education | ||
Gender | ü | |
Income level | ü | |
Buying power | ü | |
Occupation | ü |
HowdidEscoffier’sinventionofthe“partiesystem”affecttheproductionandquality
procedures in commercial kitchens? The following statements are:(Answertrueorfalse inspaceprovided)
TrueorFalse | |
Escoffierinventedthepartiesystemthathelpedtospeedupproductionandensuredaqualityproduct. | True
|
Priortohisreorganisationofthekitchen,chefswere inchargeoftheirdish,
fromtheaccompanyingvegetablestothesauce. |
True |
Thenewbrigadesworkedmoreefficientlythroughaproductionlineprocess,which meant they could serve large number of guests in a very limited timespan,reflectingmodernneeds. | True |
Escoffiercreatedtheapprenticeshipsystemandwastheinstigatorofformal
training. |
False |
Escoffiercreatedthechef’suniformandleftawiderangeofcookbooksfor
theprofessionalchefordedicatedhobbycook. |
True |
Question4:
Many current trends in the hospitality industry centre on environmental impacts andfreshness of produce. How does this affect purchasing and the nutritional and economicaspectsin menuplanning?
(Writeintheboxindicatingtrueorfalse)
True | False | |
Usinglocalproduceandpairingdisheswithlocalwinesandbeersisawayofreducingtheamountofpollutiongenerated bytransport. | True | |
Usinglocalproduceandpairingdisheswithlocalwinesandbeershasthe
benefitofpromotingandsupportingthelocalcommunity. |
True | |
Usingfreshingredientspurchasedonthedayandpreparinghealth-consciousdishesisnolongeratrendamongchefs. | False | |
Usingall cutsoftheanimal,includingthecheapercutsandoffaland
choosingappropriatecookerymethodsisawayofprovidingmoreaffordablemenuitems,yetstillallowingareasonableprofit. |
True | |
This also allows for wider menu variation by changing specials daily andalsousinginterestingingredientsthatmaynotbewidelyavailableinother
areas. |
True | |
SeasonalproduceisnotanissueinAustraliaastherangeofclimates
meansthatallproduceisinseasonthroughouttheyear. |
False |
Question5:
Match what you must consider in terms of food cost and pricing to the relevant menutype:
1.Àlacarte | Higher charge per dish but may have higher food cost percentage.
Customer may only have one course but this may mean you get 2-3 settings per service period |
|
2.Tabled’hôte | Usuallylowerfoodcostasportioncontrolandwasteismuchbetter.Less skilled staff required for a shorter time period. On-selling, e.g.desserts,is notpossible | |
3.Bistro style | Cheaperfoodcostduetosimplicityofdishes.Higherrevenuedueto
fastservicetimesandcustomerturnover.Notpossibletochargehigh |
Matchthefeaturestotherelevanttypesofmenus:
1.StaticMenus | Thesemenusrarelychangeandprovidethesamefoodeveryday.Arange of items is usually offered but is limited overall. Fast foodoutlets, restaurant chains and institutional catering may use staticmenus for ease of production, quality control measures andcustomerexpectations.
|
|
2.SpecialsMenus | These are designed for particular foods available for a limited time.WhileAustraliahasmostfooditemsavailableallyeararound,chefscantakeadvantageof thedailycatchordifficult-to-getorseasonal
commodities. |
|
3.CycleMenus | Thesearedevelopedtoberepeatedatregularintervals.Forexampleahospitalmighthavea21daymenu,afterwhichtimethemenu is
Repeated |
Question7:
What are the advantages of a table d’hôte menu? What are the advantages if a combinationof table d’hôte menu and à la carte menu is used in an establishment? Complete thefollowingsentencesfromthedrop-downmenu:
(Answertrueorfalseinspaceprovided)
True orFalse | |
Theadvantageofatabled’hôtemenuisthelimiteduseofthecommodities,
since they can be purchased accurately in accordance with your standard recipesanddry storeprovisions. |
False |
Morepeoplecanbeservedinashorttimeperiodandthestaffinvolvedoften
needalowerskilllevel. |
True |
A combination of an à la carte menu and a table d’hôte menu can be very cost-effective fortheestablishment. | True |
Itprovidesanidealopportunitytosellby-productsfrompreparingàlacarte
itemsaspartofatabled’hôteitem,e.g.whereachickensuprêmefeaturesonan àlacartemenu,thelegandthighcouldbeusedforaballotineasamaincourse onthetabled’hôtemenu. |
True |
Manyestablishmentsuseatabled’hôtemenuwithlimitedchoicesparallelto
theiràlacartemenu,forthisreason. |
True |
Notonlydoesthisprovideanattractivelypricedmenuchoiceforthecustomer,it is also an excellent option for the kitchen to reduce overheads and increasestaffcapacity. | False |
Question08:
Different types of menus which are traditionally used in larger establishments in thehospitalityindustryinclude:
(Tickthecorrectanswers)
BreakfastMenus | ü | |
BrunchMenus | ü | |
WeddingMenus | ü | |
TeaMenus |
CoffeeMenus | |||
TapasMenus | ü | ||
DegustationMenus | ü |
Question09:
What is the purpose of breakfast buffets? What are the advantages of using a buffet set-upforbreakfast?The followingstatementsare:
(Answertrueorfalseinspaceprovided)
TrueorFalse | |
Thesearewidelyusedinhotelsandguesthouseswhereasmallnumberofpeopleattendfor breakfast. | False |
Thefooditemsaredisplayedindistinctsectionsandrangefromcontinental
fooditemstohotcookedfood. |
True |
Often the beverages are also self-service except tea and coffee, which ispouredbyservicestaff. | True |
Thebuffetisbrokenintotwodistinctsectionsfor‘Continental’and‘Hot
Breakfast’andcustomerscanchoosetheirpersonalpreferences. |
True |
This setup also allows for different styles of breakfast items for internationalvisitorsastheycanhaveasectionwithJapanesestylebreakfastofMisosoupandrice or Chinese congee and crullers. | True |
Question10:
Which aspects should be considered when serving cocktail foods for a function? What arethepotential economicbenefitsof cocktailfoods?
(Writeintheboxindicatingtrueorfalse)
True | False | |
Cocktailfoodisbestservedbitesizesothatthecustomercanputtheitemintotheir mouthsinone bite | True | |
Itcanbeservedeitherhotorcold | True | |
The clever chef will use all leftover foods from coolrooms to createinterestingfoodcompositions | False | |
Itcanbemadefromanynumberofcommoditiesandofferstheopportunitytoutilise smallerfooditemssuchastrimmingsandoff cutsingood
Condition |
True | |
Cocktailfoodsarealwaysservedasahotoption | False | |
Trywhereverpossibletoeliminatebones,skewersandanythingthatmustbecollected afterthe customerhas eaten | True |
Question11:
Generating menu ideas must be a planned process. Key aspects for considerations include:(Tickthecorrect answers)
Haveyouconsultedwithotherstaff? | ü |
Doesthemenureflectthe styleoftherestaurant? | ü |
Doesitconsidertheneedsoflocalclienteleandtourists? | ü |
Isthemenudoablewiththeequipment andstaffathand? | ü |
Doesthemenuappealto thespecificpurpose such asawedding? | |
Doesthemenufulfilnutritionalaspects? | ü |
Doesthemenucatertotheneedsofallpotentialclientsinyourdemographic
area? |
Question12:
What is the aim of the Australian Guide to Healthy Eating? Complete the followingsentencesfromthedrop-downmenu:
(Answertrueorfalseinspaceprovided)
TrueorFalse | |
TheguideaimstohelpAustralianschooseahealthydietusingavarietyoffoods. | True |
Theguideappliestomostpeople,exceptadultsandpeopleondiets. | False |
Selectingthenumberofservingsoffoodappropriatetoageandgender,from each food group identified in the guide will ensure provision ofadequateamountsofeachessentialnutrienttomaintainhealth. | True |
Question13:
Nutritional aspects which should be considered when planning menus for children andadolescentsaccordingto theAustralian GuidetoHealthy Eatinginclude:
(Answertrueorfalseinspaceprovided)
TrueorFalse | |
Eatplentyofvegetables,legumesandfruits. | True |
Eatplentyofcereals(includingbreads,rice,pastaandnoodles),preferablywholegrain. | True |
Includeleanmeat,fish,poultryand/oralternatives. | True |
Snacksandsweetsshouldnotexceed15%oftherecommendeddailyrequiredfoodintake. | True |
Includemilks,yoghurts, cheeseand/oralternatives. | True |
Reduced-fatmilksaresuitableforyoungchildrenunder2years,becauseof
theirlowenergyneeds. |
True |
Reduced-fatmilkvarietiesshouldnotbeencouragedforolderchildrenandadolescents. | True |
Choosewaterasadrink.Alcoholisnotrecommendedforchildren. | True |
Question14:
Connecttheelementsofthe5coursemenu intocorrectmenusequence:
1 | Duck Paté with Lavash Bread | |
2 | FishFillet“SailorStyle” | |
3 | TangeloSorbet | |
4 | BeefFillet“Wellington” | |
5 | BakedPeachCrumble |
Question15:
Matchtheexplanationstotheaspectswhichmustbeconsideredwhenplanningandwritingamenu:
1.Colour | Provide a range of colours within each dish and within menus. Consider
thatthe“eyeeatsfirstandyounevergetasecondchanceatafirst impression”
|
|
2.Texture | varythetexturesoftheproductswithinamenuandontheindividualplate. Soft, crunchy, crisp items create natural contrasts and enhancetheeatingexperience | |
3.Flavour | balanceyourflavourswithinthemenuorontheoneplate.Spicyitemswilldominatethepalateandshouldnotbeservedfirstiflighteritems
follow |
|
4.Cookery method | avoid using just one cookery method. Serve a grilled steak with friedpotatoesandglazedvegetablesorfreshsalads.Thiswillalsoenhance
thetaste,flavoursandcolours |
5.Ingredients | vary your ingredients as much as possible within the menu andindividualdishes.Thisprovidesforinterestingcombinationsandgivesawidechoice to the customer | |
6.Namingthedish | explainanyforeigntermsandusecleardescriptionsofingredients and cooking method |
Question16:
How can you ensure balance and consistency of individual dishes? Which measures can helptoachieve this?
(Answertrueorfalseinspaceprovided)
TrueorFalse | |
Balancinganindividualdishisoftenquitesimpleandchefstendtooverdorecipedevelopment. | True |
Manychefsjustcookbyfeeland althoughthiscanbefineforthemitleads
toinconsistencieswithintheestablishment. |
True |
Usestandardrecipesthatincludeapictureofthefinisheddish,whichmakeiteasy toseewhatis expected. | True |
Establishthehabitof“visualising”thedishormenuandthendoatrialdish
beforeservingittoyourcustomers. |
True |
Consider the balance of the dish or menu, cross-reference with yourcolleaguesandobtainregular customerfeedback. | True |
Question17:
The cost of commodities varies. What actions does a chef need to take to maintain ormaximiseprofits accordingly?
(Writeintheboxindicatingtrueorfalse)
True | False | |
Themenuandpricingmustalsotakeintoaccountthevariationsincostof
labour. |
False | |
Meat,vegetablesandseafoodpricesfluctuateaccordingtotheirseasonalavailabilityanddemand. | True | |
Ifdemandishighthepriceswillbecomecheaper. | False | |
Forexample,seafoodisalwayscheaperatChristmastime,meatpricesduringdroughtswill declineasfarmersneedtoselltheirstock. | False | |
Itisvery importanttoreflecttheserisesinthecostingstructureofyour
menu. |
True | |
Acleverchefwillchooselowcost,highqualitycommoditiesandappropriatecookerymethodstomaximise profits. | True |
Question18:
The following statements relating to the key consideration for supplies when writing a menuare:
TrueorFalse | |
Oncewehaveexploredthemenutypeandservicestyle,weneed toexplorewhichcommoditiesarereadilyavailablefromwholesalers,localproducers
andmarkets. |
True |
Freshproduceisusuallymostexpensivewheninseasonanddemandishigh. | True |
You must consider how long a menu will be in place and whether theingredientswillbeavailableata reasonablepriceforthatperiod. | True |
Decisionsmustbemadetoensureconsistentqualityofallmenuitemsandto avoid negative budget impacts if a menu needs to be changed oramended. | True |
Youmaygotothemarketsfirstthinginthemorningandselecttheproduce
anddevelopthemenuonthebasisoftheavailableproducts. |
True |
Ifyoudevelopagoodrapportwithyoursuppliersandtheywillprovideyouwiththe best productavailable. | False |
A good rapport with suppliers allows you to exchange knowledge and ideastomutuallybenefitbothpartiesinthesupplyanduseofdifferentproducts,
ensuringagoodqualitymenuatalltimes. |
True |
Question19:
The following impacts must be considered when planning a menu to ensure profitability:(Tickthecorrect answers)
Correctordering | ü |
Stockcontrol | ü |
Conveniencefoodalternatives | |
Wasteminimisation | ü |
Foodcosts | ü |
Yieldtesting | ü |
Timemanagement | ü |
Workflow | ü |
Staffcosts | ü |
Question20:
The following aspects for waste minimisation and yield testing must be considered whenplanningandcostingmenus:
(Answertrueorfalseinspaceprovided)
TrueorFalse | |
Averagewastepercentagesaregoodindicatorsforhowmuchfoodyouneedtoorder. | True |
Forexample,ifyouarepeelingcarrotsandcutthemintobatons,youmust
accountforthewastewhenordering. |
True |
Reusingoffcutsandtrimmingsinotherdisheshelpstoreducefoodcostsoverall. | True |
Peelinglossandtrimminglosswillincreasewithinferiorproductorbadwork
practices. |
True |
If you need 70g of cut carrots per serve at 30% waste, you would need toorder20kgofcarrots.Iftheproductispoororyourstaffarenotwelltrained,thewaste percentage couldincrease to50%. | True |
Wastepercentageswouldhavealowerimpactifyouusemeatorseafood,
asyousimplyreducetheactualportionsizes. |
True |
Itisalwaysgoodtohavetightportioncontrol,notonlyforthesakeof
costing,butalsoforconsistencyandcustomersatisfaction. |
True |
Question21:
Matchthecorrectformulatotherelevantterm:
1.Retailprice | CostofGoods+ Markup | |
2.Markup | RetailPrice–CostofGoods | |
3.Costofgoods | Retail Price–Markup | |
4.Margin% | ($Retail-$Cost)dividedby$Retail RetailPrice–CostofGoods |
Question22:
Thefollowingexamplesforcalculatingthemark-upandcalculationfactorforaproductare:(Writeintheboxindicating trueorfalse)
True | False | |
Markupisthedifferencebetweenyourpurchasepriceandyoursalesprice. | True | |
Ifabottleofwinecostsyou$10.00andyousellitfor$40.00thenyouhaveamarkup of $30.00whichequals300%.
Ifthemarkuppercentageis200%andanitemcosts$20.00thesalesprice iscalculatedas:100%($20.00)+200% ($40.00)=$60.00. |
True | |
Ifthemarkupforaproductis275%thecalculation factortodeterminethesalesprice is3.75. | True | |
Ifthemarkupforaproductis300%thecalculationfactortodeterminethe
salespriceis 4. |
True | |
Ifaproductcosts$12.00andthemarkupis300%,thenthesales priceis
$36.00. |
False |
Question23:
Once all menu factors, costs and processes have been established, you will need to writeand finalise the actual menu. Key points for selecting resources, format, print, style andcorrectdescriptionsinclude:
(Answertrueorfalseinspaceprovided)
TrueorFalse | |
Themenutypeyouchoosewillunderlinethepricinginyourestablishment
andinform itsgeneralformat. |
|
Rememberthatprintedmenusconveyaninitialimpressionoftheestablishmentsoitisimportantthattheyappearprofessional. | True |
Awellwrittenandbalancedmenucanbringinfarmoremoneythanapoorly
writtenandconstructedone. |
True |
Selectthemostsuitablepaper,artworkandprintaccordingtounderlinetheestablishmentstyle and menuformat. | True |
Theprintshouldbeeasytoread,spelledcorrectly,grammaticallycorrect
andreflectthethemeoftherestaurant. |
True |
Wordprocessingprogramswiththeirhugechoiceoffontsanddesignscanbe used to easily create an individualised template that meets all theserequirements andcan beamended quicklywhenchangesoccur. | True |
AmodernAustralianrestaurantmaychoosetheirlanguageaccordingto
theirneeds,e.g.“escalopeofvealVienna-style”insteadof“Viennese schnitzel”. |
True |
Itisimperativeandalegalrequirementtostatethetrueingredientsusedfora dish according to the classical menu description, e.g. a Viennese Schnitzelmust use veal or if using for example pork this must be writtenas PorkSchnitzel“ViennaStyle”. | True |
Question24:
Matchtheexamplestotherelevantmethodusedforfeedback:
1.Informalfeedback | is gained by service staff where they ask the guests duringserviceoras theyclearwhether theyenjoyedthemealandthen
relaytheinformationto thekitchenorrelevantmanager. |
|
2.Directfeedback | can be gained by the chef if s/he goes into the restaurant after
the main courses have been served to talk to clients in person. This can be scary initially but also builds rapport with loyal customers and can make the restaurant a “home away from home”. |
3.Suppliercomments | can be collected by inviting key suppliers for a free meal. Thisallowsthemtoseewhatyoudowiththeirproduce,italsomightalertthemtootherproducethattheymaybeableto sourcefor
you |
|
4.Reviews | can be supplied by external bodies such as Restaurant andCateringAwards,Gault&Millau,Michelin,TheGoodFood.
Guide, Urban spoon, Trip Advisor or local newspaper reviews.Thesecanhaveconsiderableimpactonthebusinessbothinapositiveandnegativesense.
|
|
5.Internalfeedbacks | can be gained through debriefing sessions at the end of service,sampletastingsofnewmenuitemsandmanagersorstaffsittingdownascustomerstoexperiencethefoodandservicefirst
hand.
|
Question25:
When evaluating a menu, the following factors can assist to improve food costs and yields:(Writeintheboxindicating trueor false)
True | False | |
Itemswithhighfoodcostscanalsohavehighfoodcostpercentages.Toallow for this you should also have items with very low food costs andthereforelowfoodcost percentages. | True | |
Thebestoptioninmenuplanningistoavoidhighfoodcostitemstoensure
highprofitmargins. |
False | |
Saladsanddessertsareoftenincludedonmenusastheyhavelowfoodcosts
andcanbalancemoreexpensiveitemsintheoverallfoodcostpercentage. |
True | |
Menuitemswithhighfoodcostpercentagesarecommonlyusedby
upmarketestablishmentsasthesecanabsorblosses. |
False | |
Other factors to consider are the use of cheaper meat cuts and differentvarietiesofvegetableswhichcanprovidelargerprofitmarginsbyemploying
differentpreparationandcookingtechniques. |
True | |
Alternatively many vegetable offcuts can be used for individual flansdecoratedwithaturnedvegetableorbyexploringthemoretraditionalrecipeswhich wereusedforvegetablesduringthepastdecades. | True |
Question26:
Evaluation of the effectiveness of a menu and individual components could include thefollowingmeasures:
(Answertrueorfalseinspaceprovided)
Trueor
False |
|
Evaluatingyieldmanagementtogetaclearindicationoftheprofitabilityof
theindividualdishesandthemenuasawhole. |
True |
Sales records showing sales over a given period of time are very helpful toevaluatepopularityandevenperiodswheresalestendtobehigherorlower. | True |
Anotheroptioncouldincludetohaveallgroceries onadatabank thatisupdatedregularlyandislinkedtoalltheStandardRecipeCards(SRCs),
updatingthepricesthroughoutthesystem. |
True |
Providingforgenerousvariablesinrecipecardsaschefsneedtobeabletocookcreatively with flair. | True |
Evaluatingwastecontrol. | True |
EvaluatingmenucoststhroughpreciserecipesorSRCsordatabase. | True |
Question27:
Useyourcalculatortocompletethischallenge:
Nameofdish:CheeseBoard Portion Numbers: 8Commodities
Item | Specification | Weight
Kg/l/unit |
Costper
Kg/l/unit |
Actualcost |
Camembert | 200g | $28.00 | $5.60 | |
Brie | 200g | $32.00 | $6.40 | |
BlueVein | 150g | $26.00 | $3.90 | |
Cheddar | 300g | $22.50 | $6.75 | |
Goat’sCheese | 150g | $36.00 | $5.40 | |
Lavosh | Homemade | 1each | $2.70each | $2.70 |
Crackers | 32each | $0.15each | $4.80 | |
MuscatelGrapes | 200g | $8.00 | $1.60 | |
DriedFruit | Mixed | 100g | $24.00 | $2.40 |
Nuts | Mixed | 75g | $22.00 | |
TotalCost | ||||
PortionCost |
CalculatetheSalesPriceforasingleportiontorunat28%FoodCost: $ 38.544
CalculatetheFoodCost%ifyousoldasingleportionat$19.50: 24.96
(Calculatepricestotwo(2)decimalplaces.Calculatepercentagestoone(1)decimalplace)
Question28:
Useyourcalculatortocompletethischallenge:
(Round percentages to one (1) decimal point e.g. 26.43% would be entered as 26.4%,roundedupanddown asrelevant.)
Entrées |
PortionCost | SalesPrice | Covers | FoodCost | Revenue | FoodCost% |
Entrée1 | $3.10 | $16.80 | 25 | $77.50 | $420.00 | 18.5% |
Entrée2 | $1.80 | $14.50 | 10 | $18.00 | $145.00 | 12.4% |
Entrée3 | $5.10 | $19.80 | 8 | $40.80 | $158.40 | 25.8% |
MainCourses | PortionCost | SalesPrice | Covers | FoodCost | Revenue | FoodCost% |
Main
Course1 |
$7.50 |
$26.50 |
25 |
$187.50 |
$662.50 |
28.3% |
MainCourse2 |
$9.30 |
$34.50 |
17 |
$158.10 |
$586.50 |
27.0% |
Main
Course3 |
$8.40 |
$29.50 |
21 |
$176.40 |
$619.50 |
28.5% |
Desserts | PortionCost | SalesPrice | Covers | FoodCost | Revenue | FoodCost% |
Dessert1 | $2.80 | $12.50 | 15 | $42.00 | $187.50 | 22.4% |
Dessert2 | $3.25 | $14.50 | 18 | $58.50 | $261.00 | 22.4% |
Dessert3 | $1.85 | $11.50 | 9 | $16.65 | $103.50 | 16.1% |
MenuTotals |
$43.10 |
$180.10 |
63 |
AverageSpend: $ 86.1
Question29:
A whole striploin weighs 4.600 kg. Trimmings and offcuts are 26%. How many steaksweighing0.200kgdoyouobtain?(roundyouranswertothenearestwholenumber)
Solution
23
Question30.:
You have cleaned one portion of cuttlefish and obtained a net yield of 120g which equatesto43%.How muchrawcuttlefishdidyouhavebefore preparation?
Solution
68.4 g
Question31.:
The following examples for calculating the mark – up and calculation factor for a productare:
Formulae Correct
Markupisthedifferencebetweenyourpurchasepriceandyoursalesprice | False |
Ifabottleofwinecostsyou$10.00andyousellitfor$40.00thenyou
haveamarkupof$30.00whichequals300% |
True |
Ifthemarkuppercentageis200%andanitemcost$20.00thesalespriceiscalculatedas:100%($20.00)+200%($40.00)-$60.00 | True |
Ifthemarkupofaproductis275%thecalculation factortodetermine
thesales pricesis2.75 |
True |
Question32.:
Which of the following are the correct formulae to calculate food costs, food costpercentageandsalesprices?
Formulae Correct
Foodcost=quantityxunitcost | ü |
Foodcost=salesprice:purchaseprice | |
Foodcost% =foodcost:salesx100 | ü |
Foodcost%-foodcostxsalesprice:100 | |
Salesprice=targetfoodcostpercentagexfoodcost:100 | |
Salesprice=foodcost:targetedfoodcostpercentagex100 | ü |
AssessmentCoverSheet
StudentDetails | |||||
StudentFullName: | StudentID: | ||||
Code/TitleQualification:SIT30816 –CertificateIIIinCommercialCookery | |||||
ContactNo: | EmailID | ||||
Trainer/AssessorName: | Group/Intake | ||||
AssessmentDetails | |||||
Unitofcompetency: | SITHKOP002-PlanandCostBasicMenus | ||||
Critical AssessmentTask: | Assignmentactivities | ||||
Dateofsubmission: | |||||
Student Plagiarism Declaration: By submitting this assessment task to the Skilled Up, I declare that thisassessment task is original and has not been copied or taken from another source except where this workhasbeencorrectlyacknowledged.Ihavemadeaphotocopyorelectroniccopyorphotographofmy
assessmenttask, which Ican produce ifthe originalislost. |
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Assessor: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, andIhaveprovided appropriatefeedback. I alsodeclare that I have undertakentheindicatedassessmentintegritychecks.
Googlecheckfor plagiarism Yes No CheckforCopying/Collusion YesNoCheck for Authenticity(ownwork) YesNoCheating or useofmodel answers Yes No AssessorName:………………………… |
|||||
Signature:……………………………………… Date:…………………… | |||||
Note:YouMUSTkeepacopyofyouroriginalwork.
CriticalAssessmentTask(CAT)3
TaskInstructions
For this task, you are required to work individually to demonstrate your skills, knowledgeandfoundationskills(Numeracy,writing,reading).
You are required to successfully complete all assignment activity in this CAT and providecorrectresponsesto100% ofthequestionstoachievecompetencyinthis task.
This is an open book assessment – you will have access to the internet and may refer to yourworkbookoranyothermaterialatanytimeduringtheassessment.Youcanaskforassistance from your trainer/assessor if you have a special need that requires reasonableadjustmenttotheassessment(e.g. thequestionstobeasked andanswered orally).
AssessmentContext:
Trainingroom/outsideclassroom
TimeframeforAssessmentTasks:
This assessment task is due in the final week of the term. Approximately 2 – 3 hours per dayself-study needs to complete this unit assessment task. Students are encouraged to discusstheassessmenttopic inclass with theirfacilitators.
Thereisnosettimelimitforthistask,butitisexpectedtotakeapproximately4-7hours.
AssessmentSubmission:
The completion ALL assignment activities and submission of the task and any otheridentifiedinformationor documentsoutlinedbythequestions.
AssessmentObjectives:
- You must be able to demonstrate the skill and knowledge required to competent inthisunit.
AssessmentRequirements:
- All assignment activities complete by writing in the assessment workbook or type intheMS word andemailthe softcopyto assessmentcentre.
AssignmentActivities
AssignmentActivity1
Q: When costing a menu, the overall food cost must take into account itemswith higher and lower food cost percentages. Provide an example of howthisisachievedinacommercialrestaurant.
Solution
Let us assume that the cost of food is $ 4 and its sales price is $10, so, to find out its food cost %
$4/$10 x100 = 40%. So, food cost % is 40.
AssignmentActivity2
Conduct a yield test on one of the following food items and show theresults:
PumpkinBroccoliOnions
YieldTestforbroccoli
Itemtested: Broccoli
Originalweight: 2.0kgYieldpreparedweight: 1.3kgYieldpercentage:
Details WeightinKg
Originalweight 2.0Useabletrimmings 0.0
Wastetrimmings 0.7
Totaltrimmings 0.7
Preparedweight 1.3
To calculate yield percentage divide prepared weight by original weight andmultiplyby100
Solution
1.3/2 x100 = 65%
Activity3
Calculate the Popularity Index for the following entrée items onanala carte menu:
Menuitem | Portions sold | Popularity % |
Porkbelly | 32 | 24.80 |
Tigerprawns | 25 | 19.37 |
Duckliver | 18 | 13.95 |
Braisedkidneys | 12 | 9.3 |
Pumpkinsalad | 23 | 17.83 |
Chickenconsommé | 18 | 13.95 |
Caviar | 1 | 0.77 |
Total | 129 |
Researchfoodbusinessinyourareaasanexample.Brieflydetailtheprofileofthevenueandthe venues customers:
Solution
According to the research of food business that are operating in our area we have recognized that there are few restaurants that serve niche dishes especially the dishes that belong their own culture. So, the customers that visit their restaurant are people who generally belong to their culture. And they try to provide them a traditional experience by designing their venue like that.
There are also some restaurants that offer fine dining services and has a nice ambiance but the food cost is quite high. The customers are generally the tourist people who get attracted by their venue location.
Once all menu factors, costs and processes have been established. You willneed to write and finlise the actual menu. Describe 5 considerations whenselectingresources,format,printandstyleandcorrectitemdescriptions.
Solution
1) Design the menu in such a way that it represents the restaurant style.
2) Try to keep it short and the language used should be enticing and vivid.
3) Use printed menus in restaurants because it leaves a nice impact on the customer.
4) Print a clear picture of the dish in front of its name so that the customer can get an idea of it.
5) place the price list in a clear view so that there is no chance of misunderstanding left(Adeng and Firman,2013).
Choose one food businesses in your area and look at their menu and theirpricing.
Have a think about why they price menu items they way they do and brieflyexplain your thoughts on their reasons for pricing the way they do.Namethevenue andgivepricingexamples.
Solution
Gatherly is a food business in our area they generally offer the menu that contain dishes made up of seasonable ingredients.
They regularly update their prices according to the cost of the ingredient in the market.
I think their pricing depends on the demand of the item, for the items whose demand is more ultimately their prices are more.
For example, it is a winter season then the price for chicken Caesar salad
$14 and raw cost of the food $4.
Then, (14-4)/14 = 0.71
Then, 0.71 x100
71%.
Once a menu has been implemented it is essential to review its success. List5optionswhich could be used:
Solution
1) It can be evaluated by analyzing customers feedback
2) By examining sales data
3) By examining popularity index
4) By analyzing profitability made by it.
5) By analyzing its ordering frequency(Vabø and Hansen,2014)
Thisactivityhasthreestage:
A: develop your menuB:Takefeedback
C:Adjustyourmenu;
You must submit your two menus one in Activity A and second you need tosubmitafteradjustment inyour Activity C.
Develop and write the menu content for your future restaurant include theprices and include breakfast, lunch and dinner dishes. Write your restaurantmenu using words that appeal to customer based and fit with the businessservicecycle,usingcorrect namesfor style ofcuisine.
Use separate sheet to design the menu including the price. The menu should bedoneprofessionallyandreadytoimplement.
Note: please attached your restaurant menu with thisassessmenttask.
Activity 8A
Menu
Breakfast
- Steak Frites $20
- Croque Madamo $16
- Croque Monsiour $16
- Roasted Fig and Horn $26
Lunch
- Beef jus $12
- Steaks $12
- Short ribs $11
- Walnut brownie $9.95
Dinner
- Cheesy Papillons $11
- Lamb with Potatoes $38.50
- Grilled crayfish $37
- Filet of Chicken $10.00
Develop a customer feedback form to collect the ongoing feedback to use toimprove your menu performance. Minimum of 8 question you must ask. (you cantakefeedback fromyour classmate)
Solution
1) Do you like our services?
2) Rating do you want to provide based on our services?
3) Rating you would like to give to the menu items
4) Which dish was your least favorable?
5) Which dish do you like the most?
6) Did they fulfill your dietary requirements?
7) Did the dish suit your taste?
8) Any feedback you want to give regarding the changes that can be made?
Collect8feedbackformfromyourpotentialcustomer(yourclassmate)and
adjustmenusbasedonthe8-customerfeedback.
Submityouradjustedmenuwiththisassessmenttask.
SubmissionrequirementforActivity8(attachedwiththisassessment):
- YourMenuActivity8A
- FeedbackformActivity8B
- AdjustedmenuafterfeedbackActivity8C
Solution
1) Feedback form 1 – Accordingto the customer there should be more flavors in the dish.
2) Feedback form 2 –According to the customer – the food was bit spicy
3) Feedback form 3 – There should be more variety in the menu
4) Feedback form 4 – There should be more cuisine in the menu
5) Feedback form 5 –There are some breakfast dishes that needs to be changed and replaced with some healthy options
6) Feedback form 6 –There were some dishes that do not fulfill the dietary requirement of the customer.
7) Feedback form 7- Food was quite expensive
8) Feedback form 8 – Satisfied with the menu.
Activity 8C
Menu
Breakfast
- Steak Frites $15
- Croque Madamo $16
- Fairy Bread $10
- Roasted Fig and Horn $22
Lunch
- Beef jus $12
- Salmon pasta salad $8.00
- Grilled kangaroo $12.00
- Walnut brownie $9.95
Dinner
- Cheesy Papillons $11
- Lamb with Potatoes $38.50
- Roast pork lion $15.00
- Filet of Chicken $10.00
Provide 3 examples of methods which can assist to improve food costs andyieldswhenevaluating amenu:
Solution
1) Through Customers feedback
2) Through popularity index
3) Through sales data(Vabø and Hansen,2014)
Provideanexampleforeachofthefollowingfeedbackmethods
Informalfeedback | It can be done through casual interpersonal interaction |
Directfeedback | By asking customers directly this is generally done by the customer service department(Adeng and Firman,2013). |
Suppliercomments | can be done by inviting them for a meal. By this they may realize the way you use their products(Ginani,et al.,2012). |
Reviews | Can be collected from the external bodies. Or can be collected by a trip advisor and can be done through a newspaper review.
|
Internalfeedback | Can be collected by the head chef about the menu served to the customers or what changes can be made in the menu. |
References
Adeng, R. and Firman, A.F., 2013. Improvement of The Operation for KOPIBIKE Restaurant Using Menu Engineering Approach. Indonesian Journal of Business Administration, 2(6), p.69923.
Baumann, S., Szabo, M. and Johnston, J., 2019. Understanding the food preferences of people of low socioeconomic status. Journal of Consumer Culture, 19(3), pp.316-339.
Duan, W., Cao, Q., Yu, Y. and Levy, S., 2013, January. Mining online user-generated content: using sentiment analysis technique to study hotel service quality. In 2013 46th Hawaii International Conference on System Sciences (pp. 3119-3128). IEEE.
Ginani, V.C., Zandonadi, R.P., Araujo, W.M.C. and Botelho, R.B., 2012. Methods, instruments, and parameters for analyzing the menu nutritionally and sensorially: a systematic review. Journal of culinary science & technology, 10(4), pp.294-310.
Gisslen, W., 2021. Professional baking. John Wiley & Sons.
Hammond, K.J., 2012. Case-based planning: Viewing planning as a memory task. Elsevier.
Hughes, M., Franks, I.M., Franks, I.M. and Dancs, H. eds., 2019. Essentials of performance analysis in sport. Routledge.
Kotas, R., 2014. Management accounting for hotels and restaurants. Routledge.
Linassi, R., Alberton, A. and Marinho, S.V., 2016. Menu engineering and activity-based costing: an improved method of menu planning. International Journal of Contemporary Hospitality Management.
Liu, A.X., Xie, Y. and Zhang, J., 2019. It’s not just what you say, but how you say it: The effect of language style matching on perceived quality of consumer reviews. Journal of Interactive Marketing, 46, pp.70-86.
Naidenova, N., 2018. Customer satisfaction in a small restaurant.
Reetz, N.K., Whiting, S.W. and Dixon, M.R., 2016. The impact of a task clarification and feedback intervention on restaurant service quality. Journal of Organizational Behavior Management, 36(4), pp.322-331.
Sinclair, S.E., Cooper, M. and Mansfield, E.D., 2014. The influence of menu labeling on calories selected or consumed: a systematic review and meta-analysis. Journal of the Academy of Nutrition and Dietetics, 114(9), pp.1375-1388.
Vabø, M. and Hansen, H., 2014. The relationship between food preferences and food choice: a theoretical discussion. International Journal of Business and Social Science, 5(7).