PERFORMANCE AGREEMENT TEMPLATE

Performance goals

To be completed with the employee during the initial performance discussion meeting.

Task / Responsibility	Required outcomes
Dealing with complaints and queries of consumer	To increase consumer satisfaction.
Marketing and promoting the business	To increase profit
Supervising, training and recruiting staff	To increase the productivity

Learning and Development plan

To be completed with the employee during the initial performance discussion meeting.

Areas for development	Actions
Increase interaction with consumers	Interact with consumers effectively
Improve marketing skills	Develop effective marketing skills
Improve skills of listening	Listen proactively

Performance agreement approval

Employer signature:                                                                                       Employee signature:

Print name:                                                                                                       Print name:

Date: 14^th July                                                                                                  Date: 14^th July

Employee self-assessment

Employee to complete before the interim and final review meeting

How do you think you have performed against each of your performance goals?

I think I have performed very well, but I also need to consider some areas for improving my skills and performance.

What areas would you like to develop?

I would like to develop my skills in listening, marketing, and interactions with consumers

Other comments:

I think I should attend some training sessions so that I could improve my interpersonal skills.

Manager’s feedback

Manager to complete after the mid-year and final performance discussions

How do you think the employee has performed against each of their performance goals?

The employee has performed very well against each of their performance objectives.

What areas would you like to see the employee focus on in the future?

The areas skills of those employees should focus on skills of listening, marketing, and interactions with consumers.

Other comments:

The employee should improve their performance as soon as possible.

End of agreement approval

Employer signature:                                                                                       Employee signature:

Print name:                                                                                                       Print name:

Date: 15^th July                                                                                                  Date: 15^th July