You will meet with the Project Sponsor to discuss how to improve team performance and achieve work goals in simulated work conditions.

The trainer and assessor will observe and evaluate your performance during the Role-Play.

Before the meeting

• Reflect on your work with the team: issues, achievements, possible improvements
• Identify what feedback and input are needed from the Project Sponsor

During the meeting:

• Discuss the issues, concerns or problems regarding work performance in Task 2.1-2.3.
• Suggest formal and informal learning opportunities to support the team and individual team members.
• Note suggestions from the Project Sponsor (the trainer and assessor) to implement with team/individual team members.
• Note any information provided by the Project Sponsor to be given to team members.

After the meeting:

• Meet with your team to resolve performance issues as discussed with the Project Sponsor, and to communicate information from the Project Sponsor to your team.

Duration: 10-15 minutes

If you are absent from class, it is your responsibility to make alternative arrangements with the trainer and assessor to undertake the Role-Play. You may only reschedule once.

Observe and evaluate the performance of the student during the Role-Play.

·        Print the Observation checklist before the Role-Play.

·        Make sure to adjust this document to allow enough space for comments and feedback.

·        Discuss the requirements of the Role-Play with the student to make sure that he/she is clear on what is expected.

·        Observe and evaluate the performance of the student during the Role-Play using the checklist provided

·        Ask the student to answer the support questions in this document and provide feedback

·        Discuss the feedback with the student

·        All parties to sign and date

·        The student to submit the observation checklist with his/her assessment

You will be looking for the student’s demonstrated ability to apply knowledge and skills required to  lead and manage team effectiveness.

Date-

Time- 10:00 am

Attendee- project manager, project sponsor

Location- conference hall

Project manager- hey sir.

Project sponsor- hello.

Project manager- now we are here to do the discussion regarding the development in the team performances and the goals achievement.

Project sponsor- how will we manage the performance to develop the work performance.

Project manager- we need to conduct the organization training for the better performance of team and conduct the proper training program for them we conduct the training program biased for the organizational needs and adjectives.

Project sponsor- what thing are developed for the organizational goals.

Project manager- in this we need to follow the organizational adjectives to achieved the organizational goals.

Project sponsor- in this we need to revised the organization business adjectives and set the organizational strategy for them.

Project manager- now, it is the all discussion i want to discussed. Thanks sir.

Project sponsor- thanks.

·        Has prepared to discuss the issues, concerns or problems regarding work performance during Task 2.1-2.3.

·        Notes suggestions from the Project Sponsor (assessor) to implement with team/individual team members.

·        Notes any information provided by the Project Sponsor to be given to team members.

·        Addresses the issues, concerns or problems regarding work performance

·        Brainstorms ideas to improve individual and team performance

·        Considers opportunities for individual and team learning

·        Seeks inputs and feedback to improve own performance as a Project Manager

·        Seeks inputs and feedback to determine remedial actions

·        Listens to concerns expressed by the Project Sponsor

·        Uses communication techniques such as:

o   Summarising

o   Active listening

o   Questioning

o   Repetition

·        Clearly communicates performance issues

·        Clarifies any confusion or uncertainty

·        Uses appropriate vocabulary and non-verbal features

The responses provide supporting evidence of knowledge and skills required to lead and manage team effectiveness:  Yes ☐  No ☐

Satisfactory     ☐     Not Yet Satisfactory  ☐  

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Assessor signature:  ……………………………………………… Date: ……………………………