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 MGMT20012 Case study analysis

Question 1

Cross-selling is a strategy in which the seller helps a customer to buy a necessary product that supports the main product; it could be a complementary product although.

Actions that could be taken as whistleblowers against the unethical practices by the Wells Fargo company are:

  1. Knowing the issue – what exactly is wrong happening and what authority you are working in the company how do you know about the unethical practices of Wells Fargo.
  2. Gathering the facts – document must contain all the necessary information like the facts, the involved persons, time of occurrence, and things that happened, including each and everyone from Wells Fargo and outsiders (from the bank, etc.).
  3. Who to inform – such as supervisors of Wells Fargo, bank, police, and government authorities so that they can look further into the matter of your concern.
  4. Confidentiality – whether you want to reveal your identity or not be sure about it. As it could result against you in any means act after knowing the consequences.
  5. Submit the report – end it with submitting the report to the supervisor in well Fargo and the bank.(Call, et al., 2014).

Question 2

An ethical practitioner can promote honest and respectful business in several ways such as encouraging behaviors like honesty, integrity, loyalty, fairness, respect, trustworthiness, responsible, accountability, companionate, transparency, etc.

New Canadian laws do protect the consumer to some extent but it alone would not be able to protect them, financial institutions must implement programs for employees to perform ethical practices within the organization and it definitely helps the organization in long term. But the laws by the Canadian government play a vital role against the up-selling and unnecessary fees to customers, they must be reviewed and corrected accordingly with time and as per need. (Arnold, & Bowie, 2019).

References

Arnold, D. G., & Bowie, N. E. (2019). Ethical theory and business. Cambridge University Press.

Call, A. C., Martin, G. S., Sharp, N. Y., & Wilde, J. H. (2014). The impact of whistleblowers on financial misrepresentation enforcement actions. Available at SSRN2506Case study analysis

Question 1

Cross-selling is a strategy in which the seller helps a customer to buy a necessary product that supports the main product; it could be a complementary product although.

Actions that could be taken as whistleblowers against the unethical practices by the Wells Fargo company are:

  1. Knowing the issue – what exactly is wrong happening and what authority you are working in the company how do you know about the unethical practices of Wells Fargo.
  2. Gathering the facts – document must contain all the necessary information like the facts, the involved persons, time of occurrence, and things that happened, including each and everyone from Wells Fargo and outsiders (from the bank, etc.).
  3. Who to inform – such as supervisors of Wells Fargo, bank, police, and government authorities so that they can look further into the matter of your concern.
  4. Confidentiality – whether you want to reveal your identity or not be sure about it. As it could result against you in any means act after knowing the consequences.
  5. Submit the report – end it with submitting the report to the supervisor in well Fargo and the bank.(Call, et al., 2014).

Question 2

An ethical practitioner can promote honest and respectful business in several ways such as encouraging behaviors like honesty, integrity, loyalty, fairness, respect, trustworthiness, responsible, accountability, companionate, transparency, etc.

New Canadian laws do protect the consumer to some extent but it alone would not be able to protect them, financial institutions must implement programs for employees to perform ethical practices within the organization and it definitely helps the organization in long term. But the laws by the Canadian government play a vital role against the up-selling and unnecessary fees to customers, they must be reviewed and corrected accordingly with time and as per need. (Arnold, & Bowie, 2019).

References

Arnold, D. G., & Bowie, N. E. (2019). Ethical theory and business. Cambridge University Press.

Call, A. C., Martin, G. S., Sharp, N. Y., & Wilde, J. H. (2014). The impact of whistleblowers on financial misrepresentation enforcement actions. Available at SSRN2506418.

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