To be filled out and submitted with assessment responses
◻ I declare that this task and any attached document related to the task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s)
◻ I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me
◻ I have correctly referenced all resources and reference texts throughout these assessment tasks.
◻ I have read and understood the assessment requirements for this unit
◻ I understand the rights to re-assessment
◻ I understand the right to appeal the decisions made in the assessment
Unit Title
Unit Code |
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Student name | ||
Student ID number | ||
Student signature | Date | |
Task Number |
——OFFICE USE ONLY—–
For Trainer and Assessor to complete:
◻ Student requested reasonable adjustment for the assessment
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Marking Sheet
Completed successfully
Did the student satisfactorily: |
Comments | Y | N | DNS |
The student has satisfactorily completed and submitted the following:
· Process Audit in Task 3.1A · Deliverable Audit in Task 3.1A · Email to Project Sponsor in Task 3.1B · Change Request Form in Task 3.1C · Addressing of scenarios in Task 3.1D · Status Report in Task 3.1D · Record keeping process in Task 3.1E · Record keeping sample in Task 3.1F · Lessons Learned Report in Task 3.2 · Process Audit in Task 3.3A · Deliverable Audit in Task 3.3A · Process redesigned in Task 3.3B · Addressing of scenarios in Task 3.3C · Status Report in Task 3.3C · Lessons Learned Report in Task 3.3D |
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Demonstrated ability to:
· Perform quality assurance audit of project processes for compliance with agreed plans · Assess quality control of project and product output according to agreed quality specifications
This is evidenced by: · Process Audit in Task 3.1A · Deliverable Audit in Task 3.1A · Process Audit in Task 3.3A · Deliverable Audit in Task 3.3A |
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☐ | ☐ | ☐ |
Demonstrated ability to:
· Identify causes of variance to quality metrics and undertake remedial action · Maintain a quality management system for timely recording of quality audit data · Review processes and implement agreed on changes continually throughout the project life cycle · Review project outcomes against performance requirements
This is evidenced by: · Process Audit in Task 3.1A · Deliverable Audit in Task 3.1A · Email to Project Sponsor in Task 3.1B · Change Request Form in Task 3.1C · Addressing of scenarios in Task 3.1D · Status Report in Task 3.1D · Record keeping process in Task 3.1E · Record keeping sample in Task 3.1F · Process Audit in Task 3.3A · Deliverable Audit in Task 3.3A · Process redesigned in Task 3.3B · Addressing of scenarios in Task 3.3C · Status Report in Task 3.3C |
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☐ | ☐ | ☐ |
Demonstrated ability to:
· Identify and document lessons learned and recommended improvements
This is evidenced by: · Lessons Learned Report in Task 3.2 · Lessons Learned Report in Task 3.3D |
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When collaborating with the group, the student has actively participated in group work with a substantial contribution that can be assessed individually for all the requirements of this task. |
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☐ | ☐ | ☐ |
Task Outcome: Satisfactory ☐ Not Yet Satisfactory ☐
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Student Name:
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Assessor Name:
Assessor Signature:
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Table of Content
Task 3 – Implement quality processes and improvements 6
Task 3.1 Implement quality processes. 8
Task 3 – Implement quality processes and improvements
Task summary and instructions
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What is this assessment task about? | Task 3.1 and 3.2 build on Task 2.1
Task 3.3 builds on Task 2.2
This task comprises of the following assessment methods: · Product-based ☒ · Direct observation of Role-Play ☒ · Case Study ☒ · Other (specify) ☐
It has been designed to evaluate your ability to/competency in:
· Perform quality assurance audit of project processes for compliance with agreed plans · Assess quality control of project and product output according to agreed quality specifications · Identify causes of variance to quality metrics and undertake remedial action · Maintain a quality management system for timely recording of quality audit data · Review processes and implement agreed on changes continually throughout the project life cycle · Review project outcomes against performance requirements · Identify and document lessons learned and recommended improvements
You are required to address the following: · Task 3.1 Implement project quality processes
· Task 3.2 Identify and document lessons learned
· Task 3.3 Case Study
o Identify and document project lessons learned
Although the assessment requires group collaboration to simulate a work environment, the assessment submission is individual, and it will be marked as such. |
What do I need to do to complete this task satisfactorily? | · submit the completed assessment tasks, according to instructions,
· complete the tasks with sufficient detail and present them in a professional manner, · use your own words and reference sources appropriately, · meet the word count where required, · use the scenario provided, · use the templates provided where required, · for your performance to be deemed satisfactory in this assessment task you must satisfactorily address all of the assessment criteria, · if part of this task is not satisfactorily completed you will be asked to complete further assessment to demonstrate satisfactory performance.
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Specifications | You must deliver/participate in:
· Consult and collaborate with the project team as required
You must submit to GOALS
· Process Audit · Deliverable Audit · Email to Project Sponsor · Change Request Form · Addressing of scenarios · Status Report · Record keeping process · Record keeping sample · Lessons Learned Report · Process Audit (Case Study) · Deliverable Audit (Case Study) · Process redesigned (Case Study) · Addressing of scenarios (Case Study) · Status Report (Case Study) · Lessons Learned Report (Case Study) |
Resources and equipment | • Computer with Internet access
• Access to Microsoft Office suites or similar software • Learning material • Scenario for assessment as provided • Appendices as provided • Relevant policies and procedures as provided • Templates as provided
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Re-submission opportunities | You will be provided feedback on your performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task. If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date. You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal. You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.
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Complete the following activities:
Task 3.1 Implement quality processes
This task builds on Task 2.1 and requires you to:
- Undertake quality assurance audits
- Assess quality control
- Identify causes of quality variance to quality metrics and undertake remedial actions
- Maintain quality records
- Quality audits
- Perform two quality audits in collaboration with the project team:
- A quality assurance audit of a project process (Template 1) for compliance with the agreed quality plans.
Review the following policies from the Policies and Procedures folder:
- Continuous Improvement Policy
- Quality Management Policy
against the quality management requirements for the project.
Identify areas for improvement in both approaches to align with project needs.
- A quality control audit (Template 2) of a project deliverable.
Consider this project deliverable:
Finding premises in Sydney CBD (800-1000 square meters, onsite parking for staff, natural light). Ideally, there will be enough room for 5-7 classes, one meeting room, one computer lab, 1 x student kitchen, student lounge, 1 x staff kitchen, three offices for staff, toilet facilities.
Research premises in Sydney CBD that meet those requirements (you could use a website like https://www.realcommercial.com.au, for example).
Select a suitable property for rent and audit it against the requirements you set for this deliverable
- Identify causes of variance to quality metrics and plan for remedial actions
Template 1 -Process Audit
REPORT NAME: _Project Process AUDIT DATE: 16-08-2022 AUDIT TYPE: Quality Audit AUDIT TEAM LEADER: _ |
Audit Summary:
This quality audit has various steps that are involved in the making and completion of project and also there is information about the activities that helps in completing the project. |
Audit objective:
1. The objective of the audit to check the process that involves in the project. 2. Ensuring the quality of project and materials that are purchased. 3. Ensuring the human resources efficiency. |
Audit Participants:
Audit team |
Checklist(s)/Guideline(s) Used:
1. Documentation of the project 2. Sequence of the execution of the activities. 3. Risk management plan 4. Time frames of the task and activities
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Documentation/Work Products/Activity Examined:
1. Checking of the initial phase of the project 2. Checking od risk assessment plan 3. Ensuring the policies and training of the workers 4. Evaluating the invoices of the purchases |
Brief Descriptions of substandard issues and possible causes:
1. the lighting problems is there where there is a lack of lighting and not the up to the standards of the quality. These must be not analyzed with the proper standards. |
Impact of Issues: Serious ☐ Critical ☐ Major ☐ Moderate ☒ Minor ☐ None ☐ |
Audit Status:
Substandard issues found ☐ Corrective Action Plan is needed ☒ No issues found ☐ Resolution without Any Changes ☐ Escalation to Senior Management needed for immediate attention ☐
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FINDINGS/ CORRECTIVE ACTIONS/ACTION ITEMS |
There must be alternating lighting system must be used and also the quality standards of the lighting can be used for better resources. |
Description of how the remedial actions were implemented:
Solar system can be used in the premise of the MMI to save the electricity and also economically good. |
Template 2 -Deliverable Audit
REPORT NAME: _ Premise for MMI AUDIT DATE: 16-08-2022 AUDIT TYPE: Quality audit AUDIT TEAM LEADER: _ |
Audit Summary:
This audit includes the documentation and detailed reports of the design of the project that is needed and also discussed in the meeting for the organization. And also contains the layout and measurement of the premises which is needed for the MMI |
Audit objective:
1. to find the equipment that is related to the premise 2. To find the alternates and solution of any problem that is occurring in the project 3. To monitor the project efficiently. |
Audit Participants:
Audit team |
Checklist(s)/Guideline(s) Used:
1. Documents of the approvals of design of the premises 2. Evaluation of the building 3. Basic amenities of the building that are required for the infrastructure. |
Documentation/Work Products/Activity Examined:
1. Any faulty designs and equipment’s working conditions 2. Infrastructure of building for premise 3. Basic amenities of the building that are required for the infrastructure. |
Brief Descriptions of substandard issues and possible causes:
The furniture of the building is not so appropriate and not according to the design that is recommended in the plan during the discussion so there must be proper lack of awareness of the project manager. |
Impact of Issues: Serious ☐ Critical ☐ Major ☒ Moderate ☐ Minor ☐ None ☐ |
Audit Status:
Substandard issues found ☒ Corrective Action Plan is needed ☐ No issues found ☐ Resolution without Any Changes ☐ Escalation to Senior Management needed for immediate attention ☐
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FINDINGS/ CORRECTIVE ACTIONS/ACTION ITEMS |
There will be need of the proper designs of the furniture that is require for the premises which can be effective and according to the project. |
Description of how the remedial actions were implemented:
for the remedial we need to change the furniture of the premise with the proper recommendations and also there will be according to the project and quality standards should be maintained. |
- Communication
Write an email (Template 3) to the Project Sponsor to:
- Communicate the findings of one of the audits
- Propose an action plan to address shortfalls in quality outcomes
Attach the Audit Report to the email.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
(50-100 words)
Template 3 -Email
Email to Project Sponsor |
To: |
Cc: |
Bcc: |
Subject: for the audit plan and action plan that is needed |
Date email is sent: 16-08-2022 |
Attachments: audit report.docx |
Dear sir
This mail is to inform you that we have audited the project details and the premise in a very accurate manner and we have found some issues that are needed to resolve for a better and more efficient project as the project manager has done their work very efficiently and also the team on this project has done its job very effectively. But there are somewhere improvements needed, please go through the audit reports and the action plan which needs to apply to make your recommendations accordingly Thank you Kindly regards, ABC
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- Change request
Complete a Change Request Form (Template 4) to implement one or more actions needed to address shortfalls in quality outcomes identified in one of the two audits.
Template 4 -Change Request Form
Change Request – Project | ||||||
Issued by | ||||||
Change/s Requested | Need to change the deadlines of the project.
Require more human resources for the project. Communication and training for the project team. |
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Reason for change/s | Due to the deadline of the project and some activities are lacking behind the timeframes that are set up for the various activities in the project so if there are more human resources and workforce for the project then there will be more delegation for the various activities and project can cover the time of completion.
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Impact on the project | This will impact the budget of the project but there is a more effective quality of the project in a given period of time.
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Change authorised: | Yes/No | |||||
Signed:
Project Manager |
Signed
Sponsor |
Signed
Client |
Signed | |||
Date | Date | Date | Date | |||
Record
Complete the filing record below so that the project documentation can be saved in the project management record system. |
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Project Title: | Project Client: | Date: Version: |
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Project Sponsor: | Project Manager:
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File Name:
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- Monitoring and control
Assume that the following has happened when executing the project:
Scenarios | |
A | 25% timeline
The outcome of the process and deliverable audits in Task 3.1A. |
B | 50% timeline
Due to Covid 19, travels between Melbourne and Sydney are disrupted, and everyone is working from home. The Project Sponsor has added a quality requirement for purchasing furniture and equipment; they must be purchased from ethically sourced suppliers and built sustainably. |
D | 75% timeline
You have completed an audit to review sustainable purchasing and identified the following: · Lighting is not eco-friendly · New equipment has energy-saving certifications · Coldwater taps only were installed in washrooms to save energy · A programmable climate control model which automatically turns off the heat and air-conditioning after hours has been recommended for installation · Furniture are eco-conscious |
To address the tasks below, consult with the Project Sponsor (played by the trainer and assessor) and the project team in the simulated work environment as needed.
- For each scenario:
- Outline what quality monitoring and control procedure/process was applied to identify the change/s in circumstances
- Determine the impact of each scenario on project progress, focusing on project quality management
- Determine what changes are needed to meet quality requirements and if any update to quality requirements is needed
Scenario | Monitoring and control
(30-50 words/scenario) |
Impact
(30-50 words/scenario) |
Changes and updates |
A | For power saving no alternatives were searched and due to the pandemic deliveries were also delayed. | For the power-saving alternative, there is need to some investment. | Lighting will be replaced and power-saving equipment will be installed. |
B | Traveling is affected due to the covid 19 and WFH is started.
Furniture must be of good quality (Banal, et al., 2021). |
Due to the work from home various issues are arising. the project can get delayed. Due to addition of furniture quality requirement, there is need to find new supplier. | Communication gap due to work from home and there is need to increase in the budget. |
C | Energy-saving equipment must be purchased to minimize carbon emission. | Environment is affected as eco-friendly lights are not used. | Installation of eco-friendly lighting and installed the cold water tap everywhere in MMI. |
- Complete a Status Report (Template 5) for a scenario of choice (A, B or C).
Template 5 -Project Status Report
Project Name: project status report
Scenario: C Project Status G: Y: R: |
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Overall | Timeline | Budget | Resources | Scope | Quality | Risk
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Status | In progress
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75% | @ 25000 | Cold water taps
Eco friendly lighting |
High | Good | Medium |
Status Report | ||
Project Name: project status report
Prepared by: project manager Date: 16th august 2022 Attention to: |
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Summary report
Use this section for summary information about the status of the project. Consider: · Deliverables · Schedule · Budget · Quality · Resources (100-150 words) |
The project is in progress and it will be finished soon.
The project is lacking behind the time as there the right eco-friendly lights were not available. The budget was allocated to $25000 and it was used wisely. The quality of equipment is used. And resources are used efficiently (Bathe, et al., 2021). |
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Record
Complete the filing record below so that the project documentation can be saved in the project management record system. |
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Project Title: project status report | Project Client: Peter | Date: 16th august 2022 Version: |
Project Sponsor: Taylor varin | Project Manager: Mr. smith
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File Name: project status report
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- Record Keeping
Develop a process to determine and maintain quality-control, audit documentation and compliance records against agreed quality requirements.
This must include:
- Filing systems (for example, drive/software in use, who has access to drive/software, reading and editing rights, folders’ structure)
- Folders and files’ name convention
- Version control
- Archiving procedures
Document the process in the space provided below:
Software are used for the filing system. All the files are protected with the key code. In the cloud of the organisation a digital copy has been uploaded.
In the folders files are saved and as per the file the folders are mentioned. The files can be accessed only by top management. The employee who is authorized can only upload the files (Sibona, & Pourrezajourshari, 2018).
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- Record Keeping Sample
Provide one sample evidence of how records are maintained against the process developed in Task 3.1E. For example: screenshot of folder with an audit file saved in it using naming convention.
Document the sample in the space provided below.
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Task 3.2 Lessons Learned
This task builds on Task 3.1 and requires you to:
- Identify and document lessons learned
Consider the work performed in Task 2.1 and Task 3.1.
Additionally, consider the following feedback received from project stakeholders:
- The changes to continuous improvement and quality management policies were effective.
- Overall, issues with project quality were timely addressed.
- More training on quality management is needed for project team members.
Review the project performance to determine the effectiveness of quality management.
Complete a lessons learned report (Template 6).
Template 6 -Lessons Learned
Lessons Learned Report | ||||
Name of project: lessons learned report | ||||
Overview A brief summary of how the project quality was managed, including issues and how they were addressed. Did you meet the quality requirements? The quality of the project was managed by defining the quality first. Quality assurance was performed to manage the quality of the project. However, there were some staff who were not using the eco-friendly equipment’s. Yes, quality requirements were met.
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Worked well
List 3-4 items Timely procurement Increase customer satisfaction Save in the electricity bill
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Could have gone better
List 3-4 items Communication gaps Resources were not efficiently More improved quality |
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Lessons learned and suggested improvements (50-100 words):
For the timely completion of the task, it is important to do proper planning and it is good to divide roles and responsibilities. Timely training must also be provided to the employees to enhance their skills and knowledge. To reduce the communication gap regular meetings must be conducted and workplace activities can also be conducted.
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Record
Complete the filing record below so that the project documentation can be saved in the project management record system. |
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Project Title: lessons learned report | Project Client: Peter | Date: 16th august 2022 Version: |
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Project Sponsor: Taylor vain | Project Manager: Mr. smith
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File Name: lessons learned report
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Task 3.3 Case Study
This task builds on Task 2.2 and requires you to:
- Undertake a quality assurance audit
- Assess quality control
- Identify causes of quality variance to quality metrics and undertake remedial actions
- Use quality management systems for record keeping
- Maintain quality records
- Identify and document lessons learned
- Quality audits
- Perform two quality audits in collaboration with the project team:
- A quality assurance audit (Template 1) of the following process:
Preparation of the presentation:
Identify areas for improvement in the above process.
- A quality control audit (Template 2) of a project deliverable.
Consider this project deliverable: a flyer to promote the event (see below).
- Identify causes of variance to quality metrics and plan for remedial actions
Template 1 -Process Audit
REPORT NAME: A quality assurance audit AUDIT DATE: 16th august 2022 AUDIT TYPE: Process audit AUDIT TEAM LEADER: HR manager |
Audit Summary: this audit is done for quality assurance. There is need to prepare the presentation. |
Audit objective:
Make the update in the file and to provide assurance of the quality. |
Audit Participants:
Advertising officer HR manager CEO |
Checklist(s)/Guideline(s) Used: yes, checklist was used. |
Documentation/Work Products/Activity Examined: yes, flow chart was prepared and thoroughly examined. |
Brief Descriptions of substandard issues and possible causes:
There were no issues found. |
Impact of Issues: Serious ☐ Critical ☐ Major ☐ Moderate ☐ Minor ☐ None ☒ |
Audit Status:
Substandard issues found ☐ Corrective Action Plan is needed ☐ No issues found ☒ Resolution without Any Changes ☐ Escalation to Senior Management needed for immediate attention ☐
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FINDINGS/ CORRECTIVE ACTIONS/ACTION ITEMS |
No actions taken |
Description of how the remedial actions were implemented: no issues found. |
Template 2 -Deliverable Audit
REPORT NAME: A quality control audit AUDIT DATE: 16th august 2022 AUDIT TYPE: deliverable audit AUDIT TEAM LEADER: HR manager |
Audit Summary: this audit is done for quality control. A flyer was prepared to promote the event. |
Audit objective: to make sure the event becomes successful and identify the issues and resolve them. |
Audit Participants:
Advertising officer HR manager CEO |
Checklist(s)/Guideline(s) Used: yes |
Documentation/Work Products/Activity Examined: yes flow chart was prepared and thoroughly examined. |
Brief Descriptions of substandard issues and possible causes:
Some substandard issues were found. – there was no logo of the company on the flyer. – the address was not mentioned of the event. It can negatively affect the organization reputation (Sibona, & Pourrezajourshari, 2018).
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Impact of Issues: Serious ☐ Critical ☐ Major ☒ Moderate ☐ Minor ☐ None ☐ |
Audit Status:
Substandard issues found ☒ Corrective Action Plan is needed ☐ No issues found ☐ Resolution without Any Changes ☐ Escalation to Senior Management needed for immediate attention ☒
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FINDINGS/ CORRECTIVE ACTIONS/ACTION ITEMS |
There is a need to put the address and company logo on the flyer. |
Description of how the remedial actions were implemented:
Immediate action was taken after the audit and changes were made in the flyer. |
- Apply changes
Redesign the process you audited in Task 3.3 A according to the suggested changes/improvements.
As per the suggestions and improvement in the presentations no issues were found. So there is no need to make the changes. Whereas in the flyer some issues were found. There was no logo of the company and event address was not mentioned. So the immediate action was taken and changes were made in the flyer.
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- Monitoring and control
Assume that the following has happened when executing the project:
Scenarios | |
A | 25% timeline
The Marketing Manager is unwell, and he will be away from work for two weeks. |
B | 75% timeline
Only 30% of invitees have RSVPed. The PowerPoint presentation is full of grammar mistakes, and the MMI logo is missing from several slides. |
To address the tasks below, consult with the Project Sponsor (played by the trainer and assessor) and the project team in the simulated work environment as needed.
- For each scenario:
- Outline what quality monitoring and control procedure/process was applied to identify the change/s in circumstances
- Determine the impact of each scenario on project progress, focusing on project quality management
- Determine what changes are needed to meet quality requirements and if any update to quality requirements is needed
Scenario | Monitoring and control
(30-50 words/scenario) |
Impact
(30-50 words/scenario) |
Changes and updates |
A | A marketing manager is not well. | Delay in the project | There is a need to assign his responsibilities to other team members until he doesn’t get recover. |
B | There is a need to pay more attention when preparing the slides. Or the experience person should be given the responsibility. | The reputation of the organisation can get affected. There is need to make the changes in the PPT. | There is need to make changes in the presentation. Add logo in every slides. |
- Complete a Status Report (Template 5) for a scenario of choice (A or B).
Template 5 -Project Status Report
Project Name: management of quality
Scenario: B Project Status G: Y: R: |
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Overall | Timeline | Budget | Resources | Scope | Quality | Risk
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Status | Y
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Y | Y | Y | Y | Y | Y |
Status Report | ||
Project Name: management of quality
Prepared by: HR manager Date: 16th august 2022 Attention to: |
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Summary report
Use this section for summary information about the status of the project. Consider: · Deliverables · Schedule · Budget · Quality · Resources (40-80 words) |
A presentation was prepared and it was full of grammar mistakes. From the various slides logo of the company was missing. As 30% of invitees have been RSVP’d, so there is a need to send them again invitations. The project is not going as per scheduled.
The budget allocated was enough and resources as used efficiently (Jacobson, 2021). |
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Record
Complete the filing record below so that the project documentation can be saved in the project management record system. |
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Project Title: project status report | Project Client: Peter | Date: 16th august 2022 Version: |
Project Sponsor: Taylor vain | Project Manager: Mr. smith
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File Name: project status report
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- Lessons learned
Consider the work performed in Task 2.2 and Task 3.3
Additionally, consider the following feedback received from project stakeholders:
- The changes to the process were effective
- The marketing team lacked project management knowledge
- The Marketing Manager did not communicate issues timely
Review the project performance to determine the effectiveness of quality management.
Complete a lessons learned report (Template 6).
Template 6 -Lessons Learned
Lessons Learned Report | ||||
Name of project: management of quality | ||||
Overview A brief summary of how the project quality was managed, to include issues and how they were addressed. Did you meet the quality requirements? The quality of the project was managed by defining the quality first. Quality assurance was performed to manage the quality of the project. Yes, quality requirements were met.
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Worked well
List 2-3 items Changes made were effective The event was executed nicely
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Could have gone better
List 2-3 items The presentation could have been more better more slides can be added |
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Lessons learned and suggested improvements (40-80 words):
For the timely completion of the task, it is important to do proper planning and it is good to divide roles and responsibilities. Timely training must also be provided to the employees to enhance their skills and knowledge (Jacobson, 2021).
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Record
Complete the filing record below so that the project documentation can be saved in the project management record system. |
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Project Title: project status report | Project Client: Peter | Date: 16th august 2022 Version: |
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Project Sponsor: Taylor vain | Project Manager: Mr. smith
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File Name: project status report
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References
Banal, J. L., Shepherd, T. R., Berleant, J., Huang, H., Reyes, M., Ackerman, C. M., … & Bathe, M. (2021). Random access DNA memory using Boolean search in an archival file storage system. Nature materials, 20(9), 1272-1280.
Handoko, B. L., & Lindawati, A. S. L. (2020). The importance of sustainability audit report in go public companies sector in Indonesia. Advances in Science, Technology and Engineering Systems, 5(4), 217-222.
Jacobson, J. (2021). Project Management Lesson Learned Web Application.
Sibona, C., & Pourrezajourshari, S. (2018). The impact of teaching approaches and ordering on IT project management: Active learning vs. lecturing. Information Systems Education Journal, 16(5), 66.
Tarek, M., Mohamed, E. K., Hussain, M. M., & Basuony, M. A. (2017). The implication of information technology on the audit profession in developing country: Extent of use and perceived importance. International Journal of Accounting & Information Management.