To be filled out and submitted with assessment responses
◻ I declare that this task and any attached document related to the task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s)
◻ I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me
◻ I have correctly referenced all resources and reference texts throughout these assessment tasks.
◻ I have read and understood the assessment requirements for this unit
◻ I understand the rights to re-assessment
◻ I understand the right to appeal the decisions made in the assessment
| Unit Title
Unit Code |
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| Student name | ||
| Student ID number | ||
| Student signature | Date | |
| Task Number | ||
| ——OFFICE USE ONLY—–
For Trainer and Assessor to complete:
◻ Student requested reasonable adjustment for the assessment
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| Marking Sheet
Completed successfully
Did the student satisfactorily: |
Comments | Y | N | DNS |
| The student has satisfactorily completed and submitted the following:
· Process Audit in Task 3.1A · Deliverable Audit in Task 3.1A · Email to Project Sponsor in Task 3.1B · Change Request Form in Task 3.1C · Addressing of scenarios in Task 3.1D · Status Report in Task 3.1D · Record keeping process in Task 3.1E · Record keeping sample in Task 3.1F · Lessons Learned Report in Task 3.2 · Process Audit in Task 3.3A · Deliverable Audit in Task 3.3A · Process redesigned in Task 3.3B · Addressing of scenarios in Task 3.3C · Status Report in Task 3.3C · Lessons Learned Report in Task 3.3D |
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☐ | ☐ | ☐ |
| Demonstrated ability to:
· Perform quality assurance audit of project processes for compliance with agreed plans · Assess quality control of project and product output according to agreed quality specifications
This is evidenced by: · Process Audit in Task 3.1A · Deliverable Audit in Task 3.1A · Process Audit in Task 3.3A · Deliverable Audit in Task 3.3A |
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☐ | ☐ | ☐ |
| Demonstrated ability to:
· Identify causes of variance to quality metrics and undertake remedial action · Maintain a quality management system for timely recording of quality audit data · Review processes and implement agreed on changes continually throughout the project life cycle · Review project outcomes against performance requirements
This is evidenced by: · Process Audit in Task 3.1A · Deliverable Audit in Task 3.1A · Email to Project Sponsor in Task 3.1B · Change Request Form in Task 3.1C · Addressing of scenarios in Task 3.1D · Status Report in Task 3.1D · Record keeping process in Task 3.1E · Record keeping sample in Task 3.1F · Process Audit in Task 3.3A · Deliverable Audit in Task 3.3A · Process redesigned in Task 3.3B · Addressing of scenarios in Task 3.3C · Status Report in Task 3.3C |
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☐ | ☐ | ☐ |
| Demonstrated ability to:
· Identify and document lessons learned and recommended improvements
This is evidenced by: · Lessons Learned Report in Task 3.2 · Lessons Learned Report in Task 3.3D |
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☐ | ☐ | ☐ |
| When collaborating with the group, the student has actively participated in group work with a substantial contribution that can be assessed individually for all the requirements of this task. |
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☐ | ☐ | ☐ |
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Task Outcome: Satisfactory ☐Not Yet Satisfactory ☐
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| Assessor Name:
Assessor Signature:
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Table of Content
Task 3 – Implement quality processes and improvements 6
Task 3.1 Implement quality processes. 8
Task 3 – Implement quality processes and improvements
| Task summary and instructions
|
|
| What is this assessment task about? | Task 3.1 and 3.2 build on Task 2.1
Task 3.3 builds on Task 2.2
This task comprises of the following assessment methods: · Product-based ☒ · Direct observation of Role-Play ☒ · Case Study ☒ · Other (specify) ☐
It has been designed to evaluate your ability to/competency in:
· Perform quality assurance audit of project processes for compliance with agreed plans · Assess quality control of project and product output according to agreed quality specifications · Identify causes of variance to quality metrics and undertake remedial action · Maintain a quality management system for timely recording of quality audit data · Review processes and implement agreed on changes continually throughout the project life cycle · Review project outcomes against performance requirements · Identify and document lessons learned and recommended improvements
You are required to address the following: · Task 3.1 Implement project quality processes
· Task 3.2 Identify and document lessons learned
· Task 3.3 Case Study
o Identify and document project lessons learned
Although the assessment requires group collaboration to simulate a work environment, the assessment submission is individual, and it will be marked as such. |
| What do I need to do to complete this task satisfactorily? | · submit the completed assessment tasks, according to instructions,
· complete the tasks with sufficient detail and present them in a professional manner, · use your own words and reference sources appropriately, · meet the word count where required, · use the scenario provided, · use the templates provided where required, · for your performance to be deemed satisfactory in this assessment task you must satisfactorily address all of the assessment criteria, · if part of this task is not satisfactorily completed you will be asked to complete further assessment to demonstrate satisfactory performance.
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| Specifications | You must deliver/participate in:
· Consult and collaborate with the project team as required
You must submit to GOALS
· Process Audit · Deliverable Audit · Email to Project Sponsor · Change Request Form · Addressing of scenarios · Status Report · Record keeping process · Record keeping sample · Lessons Learned Report · Process Audit (Case Study) · Deliverable Audit (Case Study) · Process redesigned (Case Study) · Addressing of scenarios (Case Study) · Status Report (Case Study) · Lessons Learned Report (Case Study) |
| Resources and equipment | • Computer with Internet access
• Access to Microsoft Office suites or similar software • Learning material • Scenario for assessment as provided • Appendices as provided • Relevant policies and procedures as provided • Templates as provided
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| Re-submission opportunities | You will be provided feedback on your performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task. If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date. You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal. You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.
|
Complete the following activities:
Task 3.1 Implement quality processes
This task builds on Task 2.1 and requires you to:
- Undertake quality assurance audits
- Assess quality control
- Identify causes of quality variance to quality metrics and undertake remedial actions
- Maintain quality records
- Quality audits
- Perform two quality audits in collaboration with the project team:
- A quality assurance audit of a project process (Template 1) for compliance with the agreed quality plans.
Review the following policies from the Policies and Procedures folder:
- Continuous Improvement Policy
- Quality Management Policy
against the quality management requirements for the project.
Identify areas for improvement in both approaches to align with project needs.
- A quality control audit (Template 2) of a project deliverable.
Consider this project deliverable:
Finding premises in Sydney CBD (800-1000 square meters, onsite parking for staff, natural light). Ideally, there will be enough room for 5-7 classes, one meeting room, one computer lab, 1 x student kitchen, student lounge, 1 x staff kitchen, three offices for staff, toilet facilities.
Research premises in Sydney CBD that meet those requirements (you could use a website like https://www.realcommercial.com.au, for example).
Select a suitable property for rent and audit it against the requirements you set for this deliverable
- Identify causes of variance to quality metrics and plan for remedial actions
Template 1 -Process Audit
| REPORTNAME: Infrastructure Audit_ AUDITDATE:18-07-2022 AUDITTYPE: Infrastructure AUDIT TEAM LEADER:_ |
| Audit Summary:The audit was completed on 18th July for the campus premises that was mainly created by the manager of the project and the audit was completed as an issue was there in the area of kitchen space and offices meeting room. |
| Audit objective:For managing and controlling the site location that was found and then reported by the manager of the project. |
| Audit Participants:Manager of Marketing and Project, BOD |
| Checklist(s)/Guideline(s) Used:Guidelines provided by the organization (Too& Weaver, 2014). |
| Documentation/Work Products/Activity Examined:Property of the organization |
| Brief Descriptions of substandard issues and possible causes:The issues are mainly focused on the complete length and width and some infrastructure of the room of meeting and kitchen of staff. |
| ImpactofIssues: Serious ☐ Critical☐ Major☐ Moderate☒ Minor☐ None☐ |
| Audit Status:
Substandardissuesfound ☒ A corrective Action Plan is needed ☒ Noissuesfound ☐ Resolution without Any Changes ☐ Escalation to Senior Management needed for immediateattention☒
|
| FINDINGS/ CORRECTIVE ACTIONS/ACTION ITEMS |
| The length and width of meeting room and staff kitchen must be according to the staff members and the facilities should be there so that staff don’t need to bother about anything. It should be renovated accurately. |
| Description of how the remedial actions were implemented:The remedial actions were implemented by taking suggestions and recommendations from every staff member and then a final decision was taken. |
Template 2 -Deliverable Audit
| REPORTNAME: _Infrastructure Audit AUDITDATE:18th July AUDITTYPE: Amneties AUDIT TEAM LEADER:_ |
| Audit Summary:The amenities that are preferred by the staff are concerned withthe meeting room and staff kitchen. |
| Audit objective:To identify any difficulty in the infrastructure project and rectify them. |
| Audit Participants:BOD and Manager of the project |
| Checklist(s)/Guideline(s) Used:Guidelines given by the organization |
| Documentation/Work Products/Activity Examined:Inspectionof the infrastructure was completed. |
| Brief Descriptions of substandard issues and possible causes:In the audit, we found that the kitchen and meeting room area are not up to mark, they are small in size and do not meet the requirement of the company.
It may be due to some miscalculation or communication problems. |
| ImpactofIssues: Serious ☐ Critical☐ Major☐ Moderate☒ Minor☐ None☐ |
| Audit Status:
Substandardissuesfound ☒ Corrective Action Plan is needed ☒ Noissuesfound ☐ Resolution without Any Changes ☐ Escalation to Senior Management needed for immediateattention☐
|
| FINDINGS/ CORRECTIVE ACTIONS/ACTION ITEMS |
| It wasfound that the kitchen and meeting room area are not up to the mark and need some changes.
We can consult with the higher management team and should take their suggestion regarding it. And according to it we will take required actions. |
| Description of how the remedial actions were implemented: This problem may be solved by shifting the wall that is supported by a column or by implementing foldable furniture so that the space could get a bit bigger. |
- Communication
Write an email (Template 3) to the Project Sponsor to:
- Communicate the findings of one of the audits
- Propose an action plan to address shortfalls in quality outcomes
Attach the Audit Report to the email.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
(50-100 words)
Template 3 -Email
| Email to Project Sponsor |
| To: Project Sponsor |
| Cc: All the management team |
| Bcc: |
| Subject: Audit report |
| Date email is sent:18/07/2022 |
| Attachments: Report of audit |
| Sir,
This mail is to inform you that we conducted an audit to check the new campus and we found that there is some problem with the kitchen and meeting room area. Sir, I think that we can undertake some actions like shifting a wall to solve the problem. The report of the audit is attached so you can check it and provide your valuable suggestions regarding it.
Yours sincerely, Project manager
XYZ Pty. Ltd.
|
- Change request
Complete a Change Request Form (Template 4) to implement one or more actions needed to address shortfalls in quality outcomes identified in one of the two audits.
Template 4 -Change Request Form
| Change Request – Project | ||||||
| Issued by | ||||||
| Change/s Requested | We can change the furniture
We can shift the wall that is column based to increase the area |
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| Reason for change/s | The space is less as per the requirement, otherwise, it will become difficult for the staff to attend a meeting in the meeting room. Plus, we won’t be able to implement the required kitchen equipment the kitchen. | |||||
| Impact on the project | Due to these changes, it will take more time to complete the project and rather than this the budget will also increase.
|
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| Change authorised: | Yes/No | |||||
| Signed:
Project Manager |
Signed
Sponsor |
Signed
Client |
Signed | |||
| Date | Date | Date | Date | |||
| Record
Complete the filing record below so that the project documentation can be saved in the project management record system. |
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| Project Title: Campus for education agents | Project Client:
XYZ Pty. Ltd. |
Date: 18/07/2022 Version: |
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| Project Sponsor:
Taylor Varin |
Project Manager:
Mr. Oliver |
File Name:
|
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- Monitoring and control
Assume that the following has happened when executing the project:
| Scenarios | |
| A | 25% timeline
The outcome of the process and deliverable audits in Task 3.1A. |
| B | 50% timeline
Due to Covid 19, travels between Melbourne and Sydney are disrupted, and everyone is working from home. The Project Sponsor has added a quality requirement for purchasing furniture and equipment; they must be purchased from ethically sourced suppliers and built sustainably. |
| D | 75% timeline
You have completed an audit to review sustainable purchasing and identified the following: · Lighting is not eco-friendly · New equipment has energy-saving certifications · Coldwater taps only were installed in washrooms to save energy · A programmable climate control model which automatically turns off the heat and air-conditioning after hours has been recommended for installation · Furniture are eco-conscious |
To address the tasks below, consult with the Project Sponsor (played by the trainer and assessor) and the project team in the simulated work environment as needed.
- For each scenario:
- Outline what quality monitoring and control procedure/process was applied to identify the change/s in circumstances
- Determine the impact of each scenario on project progress, focusing on project quality management
- Determine what changes are needed to meet quality requirements and if any update to quality requirements is needed
| Scenario | Monitoring and control
(30-50 words/scenario) |
Impact
(30-50 words/scenario) |
Changes and updates |
| A | The monitoring and controlled procedures that were used is auditing and investigation of the site(Too & Weaver, 2014). | Due to this monitoring, we will be able to match the requirement of the company and can match their needs | We can change the lighting and furniture of the room |
| B | We can investigate the campus through virtual meetings | This will help us to keep in touch with the need at the construction site, and will also help us in taking necessary advice from the stakeholders. | With their suggestions, we can make changes to it. |
| C | Monitoring can be done through verifications and reviewing | It will help to increase the efficiency of the project and monitor the changes that are suggested | Identified changes are-
Installing eco-conscious furniture. And installing air conditioners.
|
- Complete a Status Report (Template 5) for a scenario of choice (A, B or C).
Template 5 -Project Status Report
| Project Name: Campus for education agents
Scenario: C Project Status G: Y: R: |
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| Overall | Timeline | Budget | Resources | Scope | Quality | Risk
|
|
| Status | Good
|
Extended by 15 days | Extended up to 16% | Eco – conscious | Improvement can be made | normal | Can affect environment |
| Status Report | ||
| Project NameCampus for education agents
Prepared by:Project manager Date:18/07/2022
Attention to: |
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| Summary report
Use this section for summary information about the status of the project. Consider: · Deliverables · Schedule · Budget · Quality · Resources (100-150 words) |
The changes are already finalized in the project and inspections and meetings are done on regular basis. We have mentioned all the requirements in the deliverable documents and submitted to stakeholders. To complete the project on time we have prepared a proper schedule and with this, we have allocated a proper and flexible budget for the project.
The quality used in the project is quite good and the resources that were needed in the project were capital and human resources. |
|
| Record
Complete the filing record below so that the project documentation can be saved in the project management record system. |
||
| Project Title:
Campus for education agents |
Project Client:XYZ Pty Ltd. | Date: 18/07/2022 Version: |
| Project Sponsor:Taylor Varin | Project Manager:
Mr. Oliver |
File Name:
|
- Record Keeping
Develop a process to determine and maintain quality-control, audit documentation and compliance records against agreed quality requirements.
This must include:
- Filing systems (for example, drive/software in use, who has access to drive/software, reading and editing rights, folders’ structure)
- Folders and files’ name convention
- Version control
- Archiving procedures
Document the process in the space provided below:
| These records can be stored in the computer in form of soft copies that are locked by applying password and can only be extracted by the project manager or project sponsor. For archiving the document there are many versions available and the most common version is Project 1.2.3
|
- Record Keeping Sample
Provide one sample evidence of how records are maintained against the process developed in Task 3.1E. For example: screenshot of folder with an audit file saved in it using naming convention.
Document the sample in the space provided below.
|
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Task 3.2 Lessons Learned
This task builds on Task 3.1 and requires you to:
- Identify and document lessons learned
Consider the work performed in Task 2.1 and Task 3.1.
Additionally, consider the following feedback received from project stakeholders:
- The changes to continuous improvement and quality management policies were effective.
- Overall, issues with project quality were timely addressed.
- More training on quality management is needed for project team members.
Review the project performance to determine the effectiveness of quality management.
Complete a lessons learned report (Template 6).
Template 6 -Lessons Learned
| Lessons Learned Report | ||||
| Name of project:Campus for education agents | ||||
| Overview Project planning was up to the mark but still due to some knowledge and communication gap some issues occurred in the project like insufficient kitchen and meeting area than after all this came Covid-19 that also created big impact on the timeline of the project. For improving the quality management suggested some guidelines that were followed during the project. |
||||
| Worked well
Permits of the property Parking area Management related to project
|
Could have gone better
Lighting on the campus Kitchen and meeting area Regular investigations(Kendrick, 2015).
|
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| Lessons learned and suggested improvements (50-100 words):For completing the project on time we should regularly inspect it and should conduct regular meetings regarding it to discuss its pros and cons (Kendrick, 2015).
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| Record
Complete the filing record below so that the project documentation can be saved in the project management record system. |
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| Project Title: Campus for education agents | Project Client:XYZ Pty. Ltd. | Date: 19/07/2022 Version: |
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| Project Sponsor:
Taylor Varin |
Project Manager:
Mr. Oliver
|
File Name:
|
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Task 3.3 Case Study
This task builds on Task 2.2 and requires you to:
- Undertake a quality assurance audit
- Assess quality control
- Identify causes of quality variance to quality metrics and undertake remedial actions
- Use quality management systems for record keeping
- Maintain quality records
- Identify and document lessons learned
- Quality audits
- Perform two quality audits in collaboration with the project team:
- A quality assurance audit (Template 1) of the following process:
Preparation of the presentation:
Identify areas for improvement in the above process.
- A quality control audit (Template 2) of a project deliverable.
Consider this project deliverable: a flyer to promote the event (see below).
- Identify causes of variance to quality metrics and plan for remedial actions
Template 1 -Process Audit
| REPORTNAME: AUDIT BASED ON FLYER PROMOTION_ AUDITDATE:20/07/2022 AUDITTYPE: AUDIT TEAM LEADER:_ |
| Audit Summary:The project deliverable needs some more improvement because the feedbacks that are provided should be personally checked by the project manager before saving it in the draft. Because it may be possible that there can be some additional information that can be added to it. |
| Audit objective:Further improve the quality of the assignedwork |
| Audit Participants: Project manager. Marketing manager, project sponsor |
| Checklist(s)/Guideline(s) Used:The project is inspected as per the targeted guidelines finalized by the top management |
| Documentation/Work Products/Activity Examined:analysis of the document |
| Brief Descriptions of substandard issues and possible causes:The project quality is bit unsatisfactory because there are some changes that are to made in the project in the ppt because it contains many errors, plus the flyer do not contain the address of the campus. |
| ImpactofIssues: Serious ☐ Critical☐ Major☐ Moderate☒ Minor☐ None☐ |
| Audit Status:
Substandardissuesfound ☐ Corrective Action Plan is needed ☐ Noissuesfound ☐ Resolution without Any Changes ☐ Escalation to Senior Management needed for immediateattention☒
|
| FINDINGS/ CORRECTIVE ACTIONS/ACTION ITEMS |
| We found that the final ppt has grammatical errors and the address is missing on the flyer. So, we need to make some changes in it by consulting the higher management and it has to be done before the date of the program. |
| Description of how the remedial actions were implemented:We will discuss it first by conducting a meeting and then we will ask the outsource person to make the relevant changes in it. |
Template 2 -Deliverable Audit
| REPORTNAME: _Audit on promotional flyer AUDITDATE:19/07/2022 AUDITTYPE: AUDIT TEAM LEADER:_ |
| Audit Summary:The audit was conducted to check the quality of the ppt and the promotional flyer and some issues were found in it, for example, the logo is missing on the flyer. And that needs some changes |
| Audit objective:to ensure the quality of deliverables |
| Audit Participants:marketing manager, project manager, project sponsor and management team. |
| Checklist(s)/Guideline(s) Used:According to the demands of the company |
| Documentation/Work Products/Activity Examined:Documentation is done on the changed proposals. That is examined by analyzing the flyer. |
| Brief Descriptions of substandard issues and possible causes:There is a deliverable and that is a promotional flyer and it needs some changes because some important information’sare missing on it like a company logo.
It may be due to some communication gap or misunderstanding. |
| ImpactofIssues: Serious ☐ Critical☐ Major☐ Moderate☒ Minor☐ None☐ |
| Audit Status:
Substandardissuesfound ☐ Corrective Action Plan is needed ☐ Noissuesfound ☐ Resolution without Any Changes ☐ Escalation to Senior Management needed for immediateattention☒
|
| FINDINGS/ CORRECTIVE ACTIONS/ACTION ITEMS |
| It should be given back to the designer and should be asked to make the required changes in it. |
| Description of how the remedial actions were implemented: These actions are implemented after consulting the senior staff. In this situation we will send the required changes to the designer so that he can make relevant changes to it. |
- Apply changes
Redesign the process you audited in Task 3.3 A according to the suggested changes/improvements.
|
In the audit that was conducted to ensure the quality of the ppt and promotional flyer, we found that there are some issues with it. So, to make the required changes we conducted a meeting and suggested the necessary feedback regarding the required changes that should be made in it(Newton, 2015).
|
- Monitoring and control
Assume that the following has happened when executing the project:
| Scenarios | |
| A | 25% timeline
The Marketing Manager is unwell, and he will be away from work for two weeks. |
| B | 75% timeline
Only 30% of invitees have RSVPed. The PowerPoint presentation is full of grammar mistakes, and the MMI logo is missing from several slides. |
To address the tasks below, consult with the Project Sponsor (played by the trainer and assessor) and the project team in the simulated work environment as needed.
- For each scenario:
- Outline what quality monitoring and control procedure/process was applied to identify the change/s in circumstances
- Determine the impact of each scenario on project progress, focusing on project quality management
- Determine what changes are needed to meet quality requirements and if any update to quality requirements is needed
| Scenario | Monitoring and control
(30-50 words/scenario) |
Impact
(30-50 words/scenario) |
Changes and updates |
| A | We need to monitor the process by doing discussions on it regularly | It will solve such problems that occur due to the communication gap(Kaul, 2014). | There is a need to conduct regular meetings. |
| B | We should maintain a checklist. | With its help, it will be easy for us to monitor whether required things are present on the document or not (Newton, 2015). | We should change the process of investigation and should make it more effective. |
- Complete a Status Report (Template 5) for a scenario of choice (A or B).
Template 5 -Project Status Report
| Project Name: Status update of Audit report
Scenario: A Project Status G: Y: R: |
|||||||
| Overall | Timeline | Budget | Resources | Scope | Quality | Risk
|
|
| Status | Normal
|
2 days | $ 500 | Ppt. | Can be improved | Normal | Can leave a bad image on the viewers. |
| Status Report | ||
| Project NameAudit on promotional flyer and ppt.
Prepared by:Project manager Date:20/07/2022 Attention to:Stakeholders |
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| Summary report
Use this section for summary information about the status of the project. Consider: · Deliverables · Schedule · Budget · Quality · Resources (40-80 words) |
We audited the promotional flyer and ppt and we found that there are some grammatical errors in the deliverable, ppt and some important data was missing from the flyer.
So, we decided that we will regularly schedule meetings so that such mistakes do not happen again. It impacted the budget as it increased due to it plus it increased the scheduled timeline of the task. To avoid such mistakes, we need to take into account some checklists and should appoint more people for better assessment of the task. |
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| Record
Complete the filing record below so that the project documentation can be saved in the project management record system. |
||
| Project Title:
Campus foreducation agent |
Project Client:XYZ Pty Ltd. | Date: 20/07/2022 Version: |
| Project Sponsor:
Taylor Varin |
Project Manager:Mr. Oliver
|
File Name:
|
- Lessons learned
Consider the work performed in Task 2.2 and Task 3.3
Additionally, consider the following feedback received from project stakeholders:
- The changes to the process were effective
- The marketing team lacked project management knowledge
- The Marketing Manager did not communicate issues timely
Review the project performance to determine the effectiveness of quality management.
Complete a lessons learned report (Template 6).
Template 6 -Lessons Learned
| Lessons Learned Report | ||||
| Name of project:project performance(Dounavi, et al., 2022). | ||||
| Overview
We identified some issues in the promotional flyer and ppt and then according to the feedback of higher authority we made changes to it. |
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| Worked well
Auditing of the deliverables
Timely identification of the flaws |
Could have gone better
Communication (Kaul, 2014).
Timely evaluation of flaws |
|||
| Lessons learned and suggested improvements (40-80 words):We should conduct the meetings regularly and should build effective mediums for communication. For reviewing the project nicely, we should check it using a checklist so that we can ensure that nothing is left (Dounavi, et al., 2022).
|
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| Record
Complete the filing record below so that the project documentation can be saved in the project management record system. |
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| Project Title: Campus for education agents | Project Client: | Date: 20/07/2022 Version: |
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| Project Sponsor:
Taylor Varin |
Project Manager:
Mr. Oliver
|
File Name:
|
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References
Dounavi, L. E., Dermitzakis, E., Chatzistelios, G., & Kirytopoulos, K. (2022). Project Management for Corporate Events: A Set of Tools to Manage Risk and Increase Quality Outcomes. Sustainability, 14(4), 2009.
Kaul, A. (2014). Effective business communication. PHI Learning Pvt. Ltd..
Kendrick, T. (2015). Identifying and managing project risk: essential tools for failure-proofing your project. Amacom.
Newton, P. (2015). Managing project quality. Project Skill.
Too, E. G., & Weaver, P. (2014). The management of project management: A conceptual framework for project governance. International journal of project management, 32(8), 1382-1394.