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Implement and monitor work health and safety practices





Implement and monitor work health and safety practices








Notes to Lecturer


Because of the nature of these activities and assignments and the large variances of circumstances within the hospitality industry answers to the assignments and activities for this unit of competence may vary widely depending on the experience and perspective of the student.

Some answers will have an exact answer particularly those requiring mathematical calculations, while for other activities or assignment activities there may be many possible correct answers depending on the choice or scenario the student has chosen.


We have tried to get as many of the possible answers you will receive but it should be understood that these answers only form a guide to competence and it is up to the lecturer to make the judgement of student competence.


What is competency?
(Source SIT training package)

The broad concept of industry competency concerns the ability to perform particular tasks and duties to the standard of performance expected in the workplace. Competency requires the application of specified skills, knowledge and attitudes relevant to effective participation in an industry, industry sector or enterprise.

Competency covers all aspects of workplace performance and involves performing individual tasks; managing a range of different tasks; responding to contingencies or breakdowns; and dealing with the responsibilities of the workplace, including working with others. Workplace competency requires the ability to apply relevant skills, knowledge and attitudes consistently over time and in the required workplace situations and environments. In line with this concept of competency, Training Packages focus on what is expected of a competent individual in the workplace as an outcome of learning, rather than focussing on the learning process itself.

Competency standards in Training Packages are determined by industry to meet identified industry skill needs. Competency standards are made up of a number of units of competency each of which describes a key function or role in a particular job function or occupation. Each unit of competency within a Training Package is linked to one or more AQF qualifications.






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Assignment Activity 1


Look at the Code of Practice for ‘Hazardous Manual Tasks and answer the following questions. (You will need to source this document yourself.)



  • What range of workplace activities do manual tasks cover?


It consists of a wide range of activities that include lifting, pushing, throwing, carrying, holding and restraining (Potter, et al.,2019).


What does MSD stand for?

MSD-  Musculoskeletal Disorder

  • What are the four steps to identifying hazardous manual tasks?


The steps which are taken to identify the hazardous manual task are
1. sustained awkward posture of the employees.
2. handling of people by the employers
3. repeating the same movements
4. sustained or high force
5. exposure to vibrations is not good for the employees. (Potter, et al.,2019).



  • Describe five characteristics of hazardous manual tasks.
  1. sustained force
  2. Sudden force
  3. Repetitive movement
  4. Awkward posture
  5. exposure to vibration (Sadia et al., 2016)
  • What are the five questions in assessing risk factors?
  1. is anything there that causes harm?
  2. Identify who got the injury?
  3. how many injuries do you have?
  4. how you are feeling?
  5. how did this happen?
  • What are the two types of vibration?


  1. hand-arm vibration
  2. whole body vibrations
  • What are the weight lifting limits for females in the code?


The maximum weight lifting limit for the females in the codes at the workplace is 15.4 Kg.

  • Describe two mechanical aids that can be used for lifting that are described in the Code.


The two mechanical aids that are used for lifting weight at the workplace are

  1. hand trucks because they are easily available and can be handled easily
  2. pallet jacket which is used for the lifting weight and these help in the carrying the big size of the material (Sadia et al., 2016).


Assignment Activity 2


For the following case study, explain:


  1. The employer’s responsibilities under the Model Act.
  2. The employee’s responsibilities under the Model Act.


Note: Remember to quote parts of ‘the Model Act’ to support your findings.


Case study

Michael works as a marketing assistant at a major five star hotel; his office is located on the third floor of the hotel and is quite a comfortable area even if it is a bit cramped. Michael’s job is to liaise with the kitchens with regard to menus and specific arrangements for functions and VIP guests. He regularly needs to speak to the chefs in person and spends much of the day visiting them in the kitchens.


The kitchens are often busy and floors can sometimes become wet and slippery if certain types of shoes are worn. Michael’s uniform is usually a suit, tie and standard black shoes. On this particular day he was discussing some VIP arrangements with the chef in the seafood restaurant and upon leaving the kitchen, he slipped on a damp floor and suffered a broken arm. He was in much pain and an ambulance needed to be called.


While waiting for the ambulance, the Executive Chef attended and remarked that Michael was stupid and it was his own fault as the shoes he was wearing were not suitable to be worn in a kitchen.






Employer’s responsibilities under the model act are:



1) It is his duty to check that the work area is safe for all or not. ____________________________________________________________

2) Employers’ responsibility to ensure that the equipment in the kitchen is in a safe condition. (Dhar, et al., 2022)


3) it is the employer’s duty that provides needed equipment to their employee which is necessary for the work action.


4) Ensure that employees are aware of the potential hazards.

5) Provide training to the employees. (Dhar, et al., 2022)



 Employee’s responsibilities under the model act are: _________________________________________________________


1) He is responsible for his own safety (Bibi, et al., 2022) ________________________________________________________


2) It is his responsibility to trat other staff with respect. ___________________________________________________________


3) Employees responsibility to know the potential hazards of workplace _____________________________________________________________


4) Journalism safe concern (Bibi, et al., 2022)



5) Follow instructions which is given by their employer it is his duty ____________________________________________________________






Assignment Activity 3

Work groups and WHS Committees

Look at your workplace to answer the following questions. If you are not currently working you may base your assignment on a five-star hotel.

Part 1:

Explain what work groups are in place or you would recommend putting in place. State the reasons for these work groups. 



The permanent workgroup is in place because if there is no permanent group then who works in the organization, who runs the productions, who make goods and products of the company.


I would recommend that in the workplace we have to put both types of workgroups so that if one group is not attained then the second workgroup will attain the project.


The reason is that the workgroup helps to manage projects and the complexity of the task for all and develop and improve the skills of the employees.


Part 2:

Who is on the work health and safety committee or who would you recommend to sit on that committee?


(Refer to your state-based legislation for specific rules regarding the makeup of a health and safety committee in your state.)


The member of the work health and safety committee such as the Chairman, the representatives such as file workers, and rank, the Chief Inspector, and labor unions.

The worker and the Chairman, and the chief inspectors are recommended to sit on the WHS committee.

Part 3:


Explain your reasons for the makeup of the committee.


The make-up of the committee is important to conduct because the make-up committee is for the club and is conducted to identify the desired or necessary and what is possible, such as:

how many members of the committee are attained at the meeting and how many members are to be (Calancie, et al., 2021) qualified or elected by an elective member, and the WHS committee is for health and safety representatives. (Calancie, et al., 2021)

The senior manager of the WHS committee is for taking important decisions. The make-up of the WHS committee is agreed upon between you and your worker and you can nominate half member of all members.


The health and safety representative is a committee member if they accord.

If there is more than one representative in the workplace, then they should choose one or more who accord to be committee member.  ___________________________________________________________


Assignment Activity 4


Identify workplace hazards in the following areas: (examples)

  • Evacuation of staff and customers.
  • Security management of cash, documents, equipment, keys and people.
  • Chemicals and hazardous substances.
  • Slips trips and falls.
  • Ergonomic


1) workplace hazards in evacuation to staff and customers are:

The hazards are both natural and manpower such as:

  1. a) Earthquakes
  2. b) Fires
  3. c) Tornadoes
  4. d) Radiological accidents
  5. e) Workplace violence
  6. f) Explosions


2) Hazards in Security management of cash, documents, equipment, keys, and people

  1. a) Moving and counting cash
  2. b) In business layout
  3. c) Security device
  4. d) Manual task
  5. e) Isolated work
  6. f) Worker fatigue


3) Hazards in Chemicals substances are:

  1. a) Skin rashes
  2. b) Allergic reactions
  3. c) Carcinogens
  4. d) Reactive hazards

These are chemical hazards which very dangerous to people’s health.


4) Slip trips and falls hazards

  1. a) Loose mats
  2. b) Poor lightning
  3. c) Unsuitable floor coverings
  4. d) The damaged floor area.


5) Hazards of burns at the workplace are:

  1. a) Corrosive chemical
  2. b) Bacterial infection
  3. c) Law blood temperature
  4. d) Breathing problems


6)Hazards in Ergonomic

  1. a) Awkward posture
  2. b) Forceful motion
    c) Direct pressure
  3. d) Vibration



Assignment Activity 5


Using five of the hazards that you previously identified in your workplace, grade the risk for each hazard using the Risk tables below:


Assignment Activity 6

For the five hazards identified in your workplace:


  1. Make recommendations for the control of each hazard.


  1. Identify which level on the ‘hierarchy of control’ the selected controls are.




Risk Assessment:


  1. Risk/Scenario – Ergonomic Hazards












Explain the Hazard:

This is a physical factor that is in the environment and the reason for the musculoskeletal injuries and the cause of this hazard is to tear and wear on the body reason injury. (Okareh, et al., 2021)

Types of the Ergonomic hazard are:

1) Noise

2) Lightning

3) Lifting, pulling

4) The computer program and system program
5) Workplace design
6) Equipment design


Hierarchy of Controls:

1) Isolating the hazards

2) Engineering controls

3) personal protective equipment

4) Substitution (Okareh, et al., 2021)



  1. Risk/ Scenario- Chemical hazards












Explain the Hazard:

The chemical hazard is non-biological and has the potential to the reason of harming life identify the chemical hazard and check the label of the product container, the chemical is used at home and in the workplace. (Lambert, et al., 2022)


Hierarchy of Controls:

1) Engineering controls

2) personal protective equipment

3) Substitution

4) Administration controls

5) elimination of hazards (Lambert, et al., 2022)


  1. Risk/ Scenario – Physical hazards













Explain the Hazard:

A physical hazard is a hazard that threatens to body safety, and it is a common hazard in the workplace which are present at one time or another and it is the reason for the injury which arises due to unsafe condition. (Golding, et al., 2022)

The physical hazards include electricity, trips, slips, and noise radiation are some examples of the physical hazards.

Hierarchy of Controls:

As all Hierarchy control is according to hazards and physical hazards controls are:

1) Engineering solutions

2) follow safe work practices

3) Use personal protective equipment

4) Replace the hazards


  1. Risk/ Scenario- workload hazards












Explain the Hazard:

It is also the type of physical hazard because of this hazard the physical assistance is affected by that, issues which are caused by stress, workload, and aggression and this hazard are possible to happen at any workplace and with anyone, it is happening due to unfavorable body posture and shows the risk for employers. (Hardison, et al,. 2022)


Hierarchy of Controls:

Hierarchy is the controlling system of hazards and is used in reducing the risk in the workplace.  The risk of hazards is resolved by risk controlling process and following some safety measures. (Hardison, et al,. 2022)

1) Eliminate the risk the level one

2)Substituting the risk

3) Isolate the risk of the workplace

4) Administrative controls

5) PPE the level six of reducing hazards


  1. Risk/ Scenario – Biological hazard












Explain the Hazard:

Biological hazards have one more name which is biohazards which means the biological substance which a current threat to the health of persons and other living creatures. (Daunis, et al., 2022)


Hierarchy of Controls:

To prevent biological hazards, do self-hygiene exercises such as washing your hand frequently with handwash and attire your personal protective equipment

In the biohazards, you can include a facemask, aprons, gloves, and gown for full-body and all, Are safety precautions.






Assignment Activity 7

For two of the hazards previously identified, explain how the control measures would be monitored.


To help in this task, use the following flow chart used for controlling hazards.


Control Measures
Evaluation and Monitoring













Hazard 1:

Biological hazards


Biological hazards control measures are monitored by some process which is given below: (Daunis, et al., 2022)

1) firstly, identify the biological hazards at the workplace, and identify the source of risk of hazards from where it is accurate.

2) the second step is to assess the risk if the risk is accrued, and identify the impact of potential risk.

3) Reflect both qualitative and quantitative costs of the risk.

4) Then applied control measures for the hazards and reduced the risk of that hazards from the workplace. The control measures are:

  1. a) Eliminate the hazards
  2. b) Extra the hazards with less risk
  3. c) Isolate the hazards
  4. d) use trade control

5) Next step for monitoring the control measure is by formal reviews of the control measure activity.

You would use stress testing or audit the control measures.















Hazard 2: Physical hazard

firstly, identify the physical hazards at the workplace, and identify the source of risk of hazards from where it is accurate.

2) the second step is to assess the risk if the risk is accrued, and identify the impact of potential risk.

3) Reflect both qualitative and quantitative costs of the risk.

4) Then applied control measures for the hazards and reduced the risk of that hazards from the workplace. The control measures are:

  1. a) Eliminate the hazards
  2. b) Extra the hazards with less risk
  3. c) Isolate the hazards
  4. d) use trade control

5) Next step for monitoring the control measure is by formal reviews of the control measure activity.

You would use stress testing or audit the control measures. . (Golding, et al., 2022)

Control Measures
Evaluation and Monitoring





























Assignment Activity 8


Research the WorkSafe or WorkCover website in your state and find the pages on training. You will find some approved training providers and the courses that they offer.

Give a brief description of three training courses that are offered by these providers. You will need to include information such as duration, location, providers and costs. Present this as a report to a WHS committee for them to discuss training options.


This report represents to the WHS committee about the training options or courses which are provided by the training provider. In this report, we are discussing the training options which are an Advanced diploma in occupational health, induction training for health and safety, and a diploma in safety management, this is the three training courses that are discussed by us.

The WorkSafe training course is a diploma in work health and safety, this course duration is one year, and this course code is BSB51319, students will enroll for 12 months, in this course is provided for those people who coordinate and maintain workplace safety and health of their employees and self. This course class is provided in a virtual classroom, which means face-to-face. The timing of these course classes is from Monday to Friday and the practical assessment is delivered through face-to-face classes and by the device. This course is nationalized and the cost of this course is $2855 the location of this training course center is Australia.

The second training course is the induction training for Occupational health this course is conducted for the new staff or employees for helping them in adjusting to the workplace and help them to understand the policy and procedures of WHS that work where they work. This course helps in deep studying for health, environment, and risk management practices, this course training is provided with the help of virtual classes, and the cost is $3000. This course duration is four months and the location is in Australia.

The third training course is about Improving safety and health in micro-enterprises. This course code is A9714681, the aim of this course is to enhance the capacity or improve OSH and SME work conditions and the informal economy. This course is also for the safety and health of the employee and the member of the organization, this course class training is provided by an online platform and also in virtual classes. The course duration of the training for 3 months and the first session is for twenty-five hours. The deadline for form filling is 15 February and it is organized by the international labor organization. The cost of that course is $2800 and the location of the training center in Australia.


The conclusion of this report is that this report is presented to the WHS committee and the report is about the training option which is taken by WorkSafe and the WorkCover provider, the purpose of all three training plan is for work safety and health courses and the purpose or aim of this courses is to provide knowledge to their clients about the work safety and health. In the above three-paragraph, we provide three courses and the cost of the course, and the location of the training plan. This plan is very helpful for those people who worry for their employees and worker of their organization, and it provides job satisfaction and workers’ motivation, and what thing is good for the worker is better for the patient’s health, thus serving to convert the safety system at large.





Assignment Activity 9




A number of injuries have occurred recently; therefore, you need to communicate to staff the correct manual handling information. This has been done in the past, but looking back on records not much has been done in this area for the last three years.


You have many new employees, so you will need to disseminate this information regarding manual handling to new employees and existing ones.


  1. What information will you disseminate?


The information that should be disseminated about manual handling and also there will proper instruction is given to new employees that this is an important part of the workplace to read manual handling so that there will be fewer chances of getting injuries.

  1. How will you communicate this information?



the information of handling the manual to the employees should be done through the proper announcement of the operation meeting schedule and manuals will be sent to the employees so (Asumeng et al.,2015) that they can read the manual in their own way, and understand the importance of the manual instructions.






  1. Will you use more than one method?


There should be more than one method that should be used to communicate the information to the employees so that they understand the information in a proper manner and also understand the importance of the information and also the information which must be ensured to reach everyone.



  1. Explain the methods you will use.



The method is used for delivering the information about manual handling. Two methods will be used so that everyone will get the information firstly there should be a proper scheduled operational meeting so that employees will be informed at the single time (Asumeng et al.,2015). And another method is sending them E-mails so that they can read the email and the information about the handling of manuals if anyone is absent in the operational meeting that was conducted.






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