☐      Online submission via Learning Management System (LMS)

☐      Any other method _________________________________________________

(Please describe here)

•         I have read and understood the information in the Unit Requirements prior to commencing this Student Pack

•         I certify that the work submitted for this assessment pack is my own. I have clearly referenced any sources used in my submission. I understand that a false declaration is a form of malpractice;

•         I have kept a copy of this Student Packand all relevant notes, attachments, and reference material that I used in the production of this Student Pack;

•         For the purposes of assessment, I give the trainer/assessor permission to:

o    Reproduce this assessment and provide a copy to another member of staff; and

o    Take steps to authenticate the assessment, including communicating a copy of this assessment to a plagiarism checking service (which may retain a copy of the assessment on its database for future plagiarism checking).

Studentsignature:   ________________________________

Date:  ____/_____/______________

The student must be assessed as satisfactory in each of the following assessment methods in order to demonstrate competence in a variety of ways.

S / NS (Second Attempt)

S / NS (First Attempt)

S / NS (Second Attempt)

Your trainer is requiredto fill out the Assessment Plan Outcome records above, when:

•         You have completed and submitted all the requirements for the assessment tasks for this cluster or unit of competency.

•         Your work has been reviewed and assessed by your trainer/assessor.

•         You have been assessed aseither satisfactory or unsatisfactory for each assessment task within the unit of competency.

•         You have been provided with relevant and detailed feedback.

Every assessment has a “Feedback to Student” section used to record the following information. Your trainer/assessor must also ensure that all sections are filled in appropriately, such as:

•         Result of Assessment (satisfactory or unsatisfactory)

•         Student name, signature and date

•         Assessor name, signature and date

•         Relevant and detailed feedback

You, the student, must read and understand all of the information in the Unit Requirements before completing the Student Pack.If you have any questions regarding the information, see your trainer/assessor for further information and clarification.

The pre-assessment checklist helps students determine if they are ready for assessment. The trainer/assessor must review the checklist with the student before the student attempts the assessment task. If any items of the checklist are incomplete or not clear to the student, the trainer/assessor must provide relevant information to the student to ensure they understand the requirements of the assessment task. The student must ensure they are ready for the assessment task before undertaking it.

☐Make sure your trainer/assessor clearly explained the assessment process and tasks to be completed.

☐Make sure you understand what evidence is required to be collected and how.

☐Make sure you know your rights and the Complaints and Appeal process.

☐Make sure you discuss any special needs or reasonable adjustments to be considered during the assessment (refer to the Reasonable Adjustments Strategy Matrix – Appendix A and negotiate these with your trainer/assessor).

☐Make sure that you have access to a computer and the internet (if you prefer to type the answers).

☐Make sure that you have all the required resources needed to complete this assessment task.

☐The due date of this assessment task is in accordance withyour timetable.

☐In exceptional (compelling and compassionate) circumstances, an extension to submit an assessment can be granted by the trainer/assessor.  Evidence of the compelling and compassionate circumstances must be provided together with your request for an extension to submit your assessment work.

☐The request for an extension to submit your assessment work must be made before the due date.

☐I do require reasonable adjustment

☐I do not require reasonable adjustment

☐I confirm that the purpose and procedure of this assessment taskhas been clearly explained to me.

☐I confirm that I have been consulted about any special needs I might have in relation to the assessment process.

☐ I confirm that the criteria used for this assessment has been discussed with me, as have the consequences and possible outcomes of this assessment.

☐I confirm I have accessed and understand the assessment information as provided in the Training Organisation’s Student Handbook.

☐I confirm I have been given fair notice of the date, time, venue and/or other arrangements for this assessment.

☐I confirm that I am ready for assessment.

Student Name: ______________________________________

Student Signature: ___________________________________

• Written Questions

·         This is the first (1) assessment task youmustsuccessfully complete to be deemed competent in this unit of competency.

·         The Knowledge Testis comprised of seven (7)written questions.

·         You must respond to all questions and submit them to your Trainer/Assessor.

·         You must answer all questions to the required level, e.g. provide an answer within the required word limit, to be deemed satisfactory in this task

·         You will receive your feedback within two (2) weeks, and you will be notified byyour Trainer/Assessor when your results are available.

·         All knowledge tests are untimed and are conducted as open book assessment (this means you can refer to your textbook during the test).

·         You must read and respond to all questions.

·         You may handwrite/use a computer to answer the questions.

·         You must complete the task independently.

·         No marks or grades are allocated for this assessment task. The outcome of the task will be Satisfactory or Not Satisfactory.

·         As you complete this assessment task,you are predominately demonstrating your written skills and knowledge to your trainer/assessor.

• Where a student’s answers are deemed not satisfactory after the first attempt, a resubmission attempt will be allowed.
• The student may speak to their trainer/assessor if they have any difficulty in completing this task and require reasonable adjustments.
• For more information, please refer to the Training Organisation’sStudent Handbook.

• This assessment task may be completed in:

☐a classroom

☐learning management system (i.e. Moodle),

☐workplace,

☐oran independent learning environment.

• Your trainer/assessor will provide you withfurther information regarding the location for completing this assessment task.

·         You will be required to answer all the questions correctly.

·         Do not start answering questions without understanding what is required. Read the questions carefully and critically analyse them for a few seconds; this will help you to identify what information is needed in the answer.

·         Your answers must demonstrate an understanding and application of the relevant concepts and critical thinking.

·         Be concise, to the point and write answers within the word-limit given to each question.Do not provide irrelevant information. Remember, quantity is not quality.

·         You must write your responses in your own words.

·         Use non-discriminatory language. The language used should not devalue, demean, or exclude individuals or groups based on attributes such as gender, disability, culture, race, religion, sexual preference or age. Gender-inclusive language should be used.

·         When you quote, paraphrase, summarise or copy information from other sources to write your answers or research yourwork, always acknowledge the source.

This assessment task is designed to determine the most applicable information and communications technology (ICT) solution and facilitate its implementationandknowledge regarding the following:

·         Knowledge ofthe business environment impacts from proposed Information and Communications Technology (ICT) solutions

·         Knowledge of techniques used in assessing organisational readiness, including:

o    focus groups, interviews and surveys

o    risk analysis

o    SWOT analysis

o    problem tracking

·         Knowledge of techniques for assessing options and validating solutions

·         Knowledge of organisational change management processes

·         Knowledge of the principles of solution performance metrics

·         Knowledge of key policies and documentation required to assess and validate ICT solutions

·         Knowledge of organisational procedures applicable to assessment and validation of ICT solutions.

·         To ensure your responses are satisfactory, consult a range of learning resources and other information such as handouts, textbooks, learner resources etc.

·         To be assessed as Satisfactory in this assessment task, all questions must be answered correctly.

Answer the following questions regarding the business environment impacts from proposed Information and Communications Technology (ICT) solutions

1.1. Discuss, in 100-200 words, why it is important to examine the impact of potential Information and Communications Technology (ICT) solutions on the business environment.

1.2. 5Explain how potential Information and Communications Technology (ICT) solutions can impact the business environment? Answer using 200-400 words.

1. 1 – This the written solution and the suggestion to do the work planning and the work formation of the given work and the given adjectives. It is the development of the reduction work and the reduction plan and the formation process. It is described in various ways, such as replace the products, and intensifying the consumption choices. It is the searching work and the communication work formation and the technology. It is the effective work formation and the increment of the increasing and the educational work planning and the motivation, it is work to do the improvement of the work planning and the adjectives.

1.2 – It is the effective work planning and the work formation of the objectives and thee Effectiveness if the work. It is the customer formation and the customer approach it is respond to the customer support and the customer needs. During the use phase if the  of ICT hardware andtne given environmental and the informational work impact. It is a common kind if the business problem in the workplan and the infirnmationalwior(Coffman, &Niederle, 2014)

Answer the following questions regarding the techniques used in assessing organisational readiness, including:

·         focus groups, interviews and surveys

·         risk analysis

·         SWOT analysis

·         problem tracking

2.1. Explain how focus groups, interviews and surveys can help assess organisational readiness? Answer using 250-500 words.

2.2. In 250-500 words, discuss the criteria for performing risk assessment analysis for information collection in an organisation.

2.3. What is a SWOT Analysis for assessing organisational readiness? Answer using 100-200 words.

2.4. Discuss the purpose of problem tracking for identifying and assessing organisational readiness using 200-400 words.

is the research conducted by them and do the exploration of the peoples and the know the

Peoples opinion and attitude.Qualitative research and explorer people in the different kind of attitude and the opinions in the productive language and improvement.Tata and the information they actually have and then it to work for their content and their service of their questions.To focus on the individual group and the common method of the data collection in a qualitative research and increment of the frequency and research particular.

2.2 – They need to do the determination of the work plan and the work information they

Need to find the value of the work and do check the information of the organization. Do the Estimation of the work and work for the impact adjectives.They need to do the analysis of the critical area performance information and security assessment. They need to contact the general research including the risk scoring system and its factors it is helpful to define the scale of the levels and risk they maintain in a risk matrix.

2.3 –This is the framework to do the identification of the work and analysis of the

organizational planning and the organizational strength, they need to work for the

Weakness and find the opportunities and the threats.

2.4 – The work planning and the given redlines assessment to do the identification of

the work planning and the potential work changes of the given work structure and the

given work formation if the given adjectives (Coffman, & Niederle, 2014).

Answer the following questions regarding the techniques for assessing options and validating solutions

3.1. Identify eight (8) tasks required for assessing options and validating solutions.

3.2. What are the key considerations when assessing organisational readiness and the techniques for assessing options and validating solutions?

3.3. Explain the purpose of solution validation using 100-200 words.

Allocation of the work and requirements.

Accessed the work plan and the organizational redlines.

This is the work planning and the purpose objectives and the purpose situation.

Define the work plan and transition requirements.

Validate the work planning solution.

Evaluation of the given solution and work formation.

3.2 – they need toinsure about the organizational plan and work for the arising issues are Goingthrough organizational redlines. They need to track the work and define the work technique. It is used to insure the issues and the planning work formation. It is the work planning and the evaluation performances. It is the work plan and the evaluation performance solution.

3.3 – This is the validation plan and the generic action of the work management and the work Estimation. It is the given work plan and the compliances any of the activity it is the Output and compared work of the activity.(Wahyuni, & Dahlan, 2020).

Answer the following questions regarding the organisational change management processes

4.1. Explain organisational change management, and what can cause it? Answer using 100-200 words.

4.2. Discuss adaptive and transformational change management processes using 200-400 words.

4.3. What are the eight (8) effective organisational change management processes? Answer using 200-400 words.

given loan and the given work formation of the adjectives. It is the international plan and

resources related to the environmental plan and the environmental effects.

Need to work for the evaluation of the success resources and resolutions.

4.2 – This is known as the adaptive challenge of the work planning and the work formation, it

is known as the incrimination approach of the work and the statement. It is the additional

daily challenges, it is the weekly basis plan, and the monthly basis challenge.

The preparation implementation work flow work plan major faces and typically work plan included in it.

4.3 – they need to do the identification of the work adjectives and the work plan

formation.

It is the business approach to the stakeholders and the stakeholder’s

adjectives.

Systematic approach to the dealing with the person and the transformation of the organisation goals.

Answer the following questions regarding the principles of solution performance metrics

5.1. What are the main principles of effective solution performance metrics? Answer using 150-300 words.

5.2. Identify the four (4) purposes of implementing the principles of solution performance metrics.

and the adjectives. It is the belief code and the moral related to the guidance and the work

plan behaviour. In this they need to do the performance analysis and transparency work

planning and the work formation of the given adjectives.

Performance of the principles and believe and quotes and morals they used to develop the guidelines and behaviour.

5.2 – work planning and the work output measurement. It is the measurement and the

indication of the work planning and the amount.

Efficiently of the work planning and the measurement.

Effectiveness if the work measurement and the work output.

Measurement of the productivity measures.

Work for the productivity plant profit margin scope cost and performance matrix that helps to evaluate the business and track the determine adjectives. (Kokoc, et al., 2017)

Answer the following questions regarding the key policies and documentation required to assess and validate ICT solutions

6.1. What key policies and procedures should we analyse and document in relation to assess and validate ICT solutions? Answer using 150-300 words.

6.2. What factors are critical to the success of assessing and validating ICT solutions? Answer using 150-300 words.

6.1 – The work as a solution assessment and validation of the work planning and the work

plan. It is the given work procedure of the plan and ensure the solution regarding the built

process and the formation needs.

The solution of the validation of the problem required to ensure that the products and its output it is a purpose and solution to define the work executive and requirements of the work plan.

6.2 – good selection work plan and the justification of the work.

The project work and the definition.

Project plan and adjectives.

Management work involvement and support.

Is known as the information word management planning and the essential learning adjective to the information technology and solutions.

Answer the following questions regarding the organisational procedures applicable to the assessment and validation of ICT solutions

7.1. In 100-200 words, explain the function of organisational procedures applicable to the evaluation and validation of ICT solutions.

7.2. Discuss the organisational procedures applicable to assessing and validating proposed ICT solutions using 200-400 words.

management, it is known as the transmission of the work and the adjectives, it is the

effective work planning and the respond to the customers.

7.2 – accessed the proposed the given solution.

Allocation of the work requirements.

Defined the work planning and the.

Evaluation of the work planning and the work process (Chakrabarty, et al., 2017

Outcome (make sure to tick the correct checkbox):

Satisfactory (S) ☐ or Not Satisfactory (NS) ☐

Date: _______(day)/ _______(month)/ _______(year)

Feedback:

Outcome (please make sure to tick the correct checkbox):

Satisfactory (S) ☐ or Not Satisfactory (NS) ☐

Date: _______(day)/ _______(month)/ _______(year)

Feedback

·         I declare that the answers I have provided are my own work.  Where I have accessed information from other sources, I have provided references and/or links to my sources.

·         I have kept a copy of all relevant notes and reference material that I used as part of my submission.

·         I have provided references for all sources where the information is not my own. I understand the consequences of falsifying documentation and plagiarism. I understand how the assessment is structured. Iaccept that the work I submit may be subject to verification to establish that it is my own.

·         I understand that if I disagree with the assessment outcome, I can appeal the assessment process, and either re-submit additional evidence undertake gap training and or have my submission re-assessed.

·         All appeal options have been explained to me.

☐ Vocational competencies at least to the level being delivered

☐ Current relevant industry skills

☐ Current knowledge and skills in VET, and undertake

☐Ongoing professional development in VET

I declare that I have conducted an assessment of this student’s submission. The assessment tasks were deemed current, sufficient, valid and reliable. I declare that I have conducted a fair, valid, reliable, and flexible assessment.  I have provided feedback to the student.

on _________________ (insert date)

by (insert Name) __________________________________

The pre-assessment checklist helps students determine if they are ready for assessment. The trainer/assessor must review the checklist with the student before the student attempts the assessment task. If any items of the checklist are incomplete or not clear to the student, the trainer/assessor must provide relevant information to the student to ensure they understand the requirements of the assessment task. The student must ensure they are ready for the assessment task before undertaking it.

☐ Make sure your trainer/assessor clearly explained the assessment process and tasks to be completed.

☐ Make sure you understand what evidence is required to be collected and how.

☐ Make sure you know your rights and the Complaints and Appeal process.

☐ Make sure you discuss any special needs or reasonable adjustments to be considered during the assessment (refer to the Reasonable Adjustments Strategy Matrix and negotiate these with your trainer/assessor).

☐ Make sure that you have access to a computer and the internet (if you prefer to type the answers).

☐ Make sure that you have all the required resources needed to complete this Assessment Task (AT).

☐ The due date of this assessment task is in accordance with your timetable.

☐ In exceptional (compelling and compassionate) circumstances, an extension to submit an assessment can be granted by the trainer/assessor.  Evidence of the compelling and compassionate circumstances must be provided together with your request for an extension to submit your assessment work.

☐The request for an extension to submit your assessment work must be made before the due date.

☐ I do require reasonable adjustment

☐I do not require reasonable adjustment

Declaration (Student to complete)

☐I confirm that the purpose and procedures of this assessment task has been clearly explained to me.

☐I confirm that I have been consulted about any special needs I might have in relation to the assessment process.

☐ I confirm that the criteria used for this assessment has been discussed with me, as have the consequences and possible outcomes of this assessment.

☐I confirm I have accessed and understand the assessment information as provided in the Training Organisation’s Student Handbook.

☐I confirm I have been given fair notice of the date, time, venue and/or other arrangements for this assessment.

☐I confirm that I am ready for assessment.

Student Name: ______________________________________

Student Signature: ___________________________________

• Project – Manage assessment and validation of ICT solutions

·         This assessment task is a project.

·         You are required tomanage assessment and validation of ICT solutionsin this assessment task.

·         You will receive your feedback within two (2) weeks,and you will be notified by your trainer/assessor when your results are available.

·         You must attempt all activities of the project for your trainer/assessor to assess your competence in this assessment task.

• This skill test is untimed and is conducted as an open book assessment (this means you are able to refer to your textbook or other learner materials during the test).
• You will be assessed independently on this assessment task.
• No marks or grades are allocated for this assessment task. The outcome of the task will be Satisfactory or Not Satisfactory.
• As you complete this assessment task, you are predominately demonstrating your skills, techniques and knowledge to your trainer/assessor.
• Your trainer/assessor may ask you relevant questions during this assessment task

• Where a student’s answers are deemed not satisfactory after the first attempt, a resubmission attempt will be allowed.
• The student may speak to their trainer/assessor if they have any difficulty in completing this task and require reasonable adjustments.
• For more information, please refer to the Training Organisation’sStudent Handbook.

• This assessment task may be completed in:

☐a classroom

☐learning management system (i.e. Moodle),

☐workplace,

☐simulated work environment,

☐oran independent learning environment.

• Your Trainer/Assessor will provide you with further information regarding the location for completing this assessment task.

The purpose of this assessment task is to manage assessment and validation of ICT solutionsin a range of contexts and industry settings.

·         Skillsto assess and validate at least three different proposed ICT solutions according to stakeholder requirements.

·         Skills to compare and assess transition requirements between different solutions

·         Skills to analyse output variances between at least three solutions

·         Skills to recommend solutions in priority order

·         Skills to confirm solution metrics and evaluate solutions

·         Skills to document work performed in assessing and validating solutions.

·         This is an individual assessment.

·         To ensure your responses are satisfactory you should consult a range of learning resources and other information such as handouts, textbooks, learner resources etc.

·         Your writing must be concise, to the point, not provide irrelevant information and according to the word limit given.

·         You must write your responses in your own words.

·         You will be required to complete all parts of this assessment task.

·         Online environment

·         Simulated environment/ Classroom environment

·         Workplace environment

Assessment task environment 

This assessment task will be completed in an online environment prepared by your training organisation.

All required resourcesto complete the assessment task will be discussed with the student before they commence the assessment. The online environment is very much like a learning environment where a student is able to practice, use and operate appropriate industrial equipment, techniques, practices under realistic workplace conditions.

Requirements for the onlineassessment environment

The trainer/assessor will ensure that the onlineassessment environment is set upto complete this assessment task.

The online environment consists of:

• A learning management system where the student will be required to complete their job-related tasks and activities
• The standard operating/workplace procedures related to the tasks and activities.
• The trainer/assessor will provide the student with assistance throughout the assessment activity.

The online environment must meet the following criteria:

 Resources, tools, and equipment requirements

The following resources, tools and equipment required to complete the assessment task will be discussed with the student before they commence the assessment:

·         Workplace personnel/stakeholders to participate in the questioning session requires active participation in a range of creative thinking activities

o    Please refer to the roles and responsibilities section for more information

o    This should be organised by the training organisation either via, LMS, telephone conferences, video conferencing or anything of a similar nature

·         required policies and legislation

·         business analysis practices and tools

·         industry software packages

·         required hardware, equipment and its components

·         reports and plans prepared for projects including proposed solutions

·         portfolio of project work to be undertaken including stakeholder requirements.

Online assessment scenario 

You are required to determine the most applicable information and communications technology (ICT) solution and facilitate its implementation. You are required to read and understand a predetermined issue and/or situation and participate in a number of assessment activities.

The following are the goals and objectives to complete this assessment task:

·         Assess proposed solutions according to stakeholder requirements

·         Identify and analyse solution options and additional capabilities, and confirm they meet stakeholder requirements

·         Rank solution options on business value, and advantages and disadvantages of alternatives

·         Allocate requirements to solution components and maximise business value

·         Facilitate allocation of requirements to specific project release, phase or iteration

·         Assess organisational readiness

·         Conduct cultural, operational and technical assessment

·         Perform stakeholder impact analysis

·         Document assessment of proposed solution

·         Define transition requirements

·         Evaluate old system actual data and metadata

·         Develop options for managing ongoing work during transition to the new solution

·         Participate in organisational change management recommendations and processes as required

·         Validate solution and evaluate solution performance

·         Investigate defective solution outputs according to organisational evaluation and valuation procedures

·         Identify and assess defects and issues, and discuss potential actions with required personnel

·         Realise value delivered by solution

·         Develop and validate solution metrics

·         Decide solution replacement or elimination

·         Document work performed and confirm decision with required personnel

A supervisor will be assigned to you by your training organisation. The supervisor can answer your questions related to understanding the requirements associated with the assessment task. The supervisor will act according to job role and responsibilities.

The supervisor can be your trainer or assessor or a different trainer or assessor or a staff member (including mentors) from the training organisation.

Roles and responsibilities

As part of your job role, you have the following job responsibilities:

·         Uses a variety of communication tools, processes and strategies in building and maintaining working relationships

·         Critically analyses complex documentation from a variety of sources and consolidates information applicable to specific criteria when determining requirements

·         Prepares documentation expressing ideas, exploring complex issues using succinct language and logical structure

·         Explores and incubates new and innovative ideas through unconstrained analysis and critical thinking when developing and improving organisation’s goals

·         Plans strategic priorities and outcomes within a flexible, efficient and effective context, in a diverse environment exposed to competing demands

·         Addresses complex problems involving multiple variables, using formal analytical, lateral thinking techniques, experience and knowledge when focusing on root cause

·         Takes a lead role in the development of organisational goals, roles and responsibilities

·         Monitors and reviews organisation’s policies, procedures and adherence to requirements when implementing and managing change

·         Identifies diversity and seeks to integrate diversity into work context, for managing change, making decisions and achieving shared outcomes

·         Gathers and analyses data and seeks feedback

Task requirements

This assessment task requires you to determine the most applicable information and communications technology (ICT) solution and facilitate its implementation. The assessment activities are mentioned within the assessment task.

This assessment task will be completed in a simulated environment prepared by your training organisation.

The simulated environment will provide you with all the required resources (such as the equipment and participants, etc.) to complete the assessment task. The simulated environment is very much like a learning environment where a student is able to practice, use and operate appropriate industrial equipment, techniques, practices under realistic workplace conditions.

Requirements for the simulated assessment environment

The trainer/assessor will ensure that the simulated assessment environment is sufficient to complete this assessment task.

The simulated environment consists of:

• The training organisation as the workplace where the student will be required to complete their job-related tasks and activities
• The standard operating/workplace procedures related to the training organisation
• The trainer/assessor will provide the student with assistance throughout the assessment activity.

The simulated environment must meet the following criteria:

 Resources, tools, and equipment requirements

The following resources, tools and equipment will be made available by the training organisation at the simulated workplace to complete this assessment task:

·         Workplace personnel/stakeholders to participate in the questioning session requires active participation in a range of creative thinking activities

o    Please refer to the roles and responsibilities section for more information

·         required policies and legislation

·         business analysis practices and tools

·         industry software packages

·         required hardware, equipment and its components

·         reports and plans prepared for projects including proposed solutions

·         portfolio of project work to be undertaken including stakeholder requirements.

Simulated assessment scenario 

You are required to determine the most applicable information and communications technology (ICT) solution and facilitate its implementation.You are required to read and understand a predetermined issue and/or situation and participate in a number of assessment activities.

The following are the goals and objectives to complete this assessment task:

·         Assess proposed solutions according to stakeholder requirements

·         Identify and analyse solution options and additional capabilities, and confirm they meet stakeholder requirements

·         Rank solution options on business value, and advantages and disadvantages of alternatives

·         Allocate requirements to solution components and maximise business value

·         Facilitate allocation of requirements to specific project release, phase or iteration

·         Assess organisational readiness

·         Conduct cultural, operational and technical assessment

·         Perform stakeholder impact analysis

·         Document assessment of proposed solution

·         Define transition requirements

·         Evaluate old system actual data and metadata

·         Develop options for managing ongoing work during transition to the new solution

·         Participate in organisational change management recommendations and processes as required

·         Validate solution and evaluate solution performance

·         Investigate defective solution outputs according to organisational evaluation and valuation procedures

·         Identify and assess defects and issues, and discuss potential actions with required personnel

·         Realise value delivered by solution

·         Develop and validate solution metrics

·         Decide solution replacement or elimination

·         Document work performed and confirm decision with required personnel

A supervisor will be assigned to you by your training organisation. The supervisor can answer your questions related to understanding the requirements associated with the assessment task. The supervisor will act according to job role and responsibilities.

The supervisor can be your trainer or assessor or a different trainer or assessor or a staff member (including mentors) from the training organisation.

Roles and responsibilities

As part of your job role, you have the following job responsibilities:

·         Uses a variety of communication tools, processes and strategies in building and maintaining working relationships

·         Critically analyses complex documentation from a variety of sources and consolidates information applicable to specific criteria when determining requirements

·         Prepares documentation expressing ideas, exploring complex issues using succinct language and logical structure

·         Explores and incubates new and innovative ideas through unconstrained analysis and critical thinking when developing and improving organisation’s goals

·         Plans strategic priorities and outcomes within a flexible, efficient and effective context, in a diverse environment exposed to competing demands

·         Addresses complex problems involving multiple variables, using formal analytical, lateral thinking techniques, experience and knowledge when focusing on root cause

·         Takes a lead role in the development of organisational goals, roles and responsibilities

·         Monitors and reviews organisation’s policies, procedures and adherence to requirements when implementing and managing change

·         Identifies diversity and seeks to integrate diversity into work context, for managing change, making decisions and achieving shared outcomes

·         Gathers and analyses data and seeks feedback

Task requirements

This assessment task requires you to determine the most applicable information and communications technology (ICT) solution and facilitate its implementation. The assessment activities are mentioned within the assessment task.

This assessment task will be completed in your workplace.

The requirements for the workplace environment

The assessment task can be completed in the workplace if the student is currently working or has access to a workplace meeting the assessment criteria.

The workplace must meet the following criteria:

 Resources, tools, and equipment requirements

The following resources, tools and equipment must be available at the workplace to complete this assessment task:

·         Workplace personnel/stakeholders to participate in the questioning session requires active participation in a range of creative thinking activities

o    Please refer to the roles and responsibilities section for more information

·         required policies and legislation

·         business analysis practices and tools

·         industry software packages

·         required hardware, equipment and its components

·         reports and plans prepared for projects including proposed solutions

·         portfolio of project work to be undertaken including stakeholder requirements.

Workplace scenario 

You are required to determine the most applicable information and communications technology (ICT) solution and facilitate its implementation.You are required to read and understand a predetermined issue and/or situation and participate in a number of assessment activities.

The following are the goals and objectives to complete this assessment task:

·         Assess proposed solutions according to stakeholder requirements

·         Identify and analyse solution options and additional capabilities, and confirm they meet stakeholder requirements

·         Rank solution options on business value, and advantages and disadvantages of alternatives

·         Allocate requirements to solution components and maximise business value

·         Facilitate allocation of requirements to specific project release, phase or iteration

·         Assess organisational readiness

·         Conduct cultural, operational and technical assessment

·         Perform stakeholder impact analysis

·         Document assessment of proposed solution

·         Define transition requirements

·         Evaluate old system actual data and metadata

·         Develop options for managing ongoing work during transition to the new solution

·         Participate in organisational change management recommendations and processes as required

·         Validate solution and evaluate solution performance

·         Investigate defective solution outputs according to organisational evaluation and valuation procedures

·         Identify and assess defects and issues, and discuss potential actions with required personnel

·         Realise value delivered by solution

·         Develop and validate solution metrics

·         Decide solution replacement or elimination

·         Document work performed and confirm decision with required personnel

A supervisor will be assigned to you by your training organisation. The supervisor can answer your questions related to understanding the requirements associated with the assessment task. The supervisor will act according to job role and responsibilities.

The supervisor can be your trainer or assessor or a different trainer or assessor or a staff member (including mentors) from the training organisation.

Roles and responsibilities

As part of your job role, you have the following job responsibilities:

·         Uses a variety of communication tools, processes and strategies in building and maintaining working relationships

·         Critically analyses complex documentation from a variety of sources and consolidates information applicable to specific criteria when determining requirements

·         Prepares documentation expressing ideas, exploring complex issues using succinct language and logical structure

·         Explores and incubates new and innovative ideas through unconstrained analysis and critical thinking when developing and improving organisation’s goals

·         Plans strategic priorities and outcomes within a flexible, efficient and effective context, in a diverse environment exposed to competing demands

·         Addresses complex problems involving multiple variables, using formal analytical, lateral thinking techniques, experience and knowledge when focusing on root cause

·         Takes a lead role in the development of organisational goals, roles and responsibilities

·         Monitors and reviews organisation’s policies, procedures and adherence to requirements when implementing and managing change

·         Identifies diversity and seeks to integrate diversity into work context, for managing change, making decisions and achieving shared outcomes

·         Gathers and analyses data and seeks feedback

Task requirements

This assessment task requires you to determine the most applicable information and communications technology (ICT) solution and facilitate its implementation. The assessment activities are mentioned within the assessment task.

Full names and roles

other employees.

 Hey, very good noon to all a warm welcome of you

present over here we are today organise a meeting to solve

our problems related to the companies issues and other

roles and responsibility so we start the meeting now.

Topic?

Topic?

Topic?

 In todays meeting we are discuss about the various thing

and topic related to the organization problem the company

has face so much issue relation to the networking and

internet and because of software the company concern

about the organisation infrastructure, and server and

looking for the best container we have taking the various

decision about to control over this problem and how to

solve the problem and how to earn the best profitability.

The company has decided to take an actions regarding the

problems so that company can overcome on problem and

achieve their desire goal.

leader

Director and chairperson

Meeting Objective:Meeting Objective: the meeting is organised to solves the many problem and make a effective

discussion organise a meeting to solve our problems related to the companies issues and other roles

and responsibility, about the various thing and topic related to the organization problem the company

has face so much issue relation to the networking and internet and because of software the company

concern about the organisation infrastructure, and server and looking for the best container we have

taking the various decision about to control over this problem and how to solve the problem and how

to earn the best profitability.

Attendees:Max(manager), seji(supervisor), ben(team leader), benz(technology manager), other

employees.

Venue: meeting hall

problems

 For this we have to focus on the internet and company’s

software issues company has to do the various alteration and

changes in their network codition and server.

2022

infrastructure

 Manager has to focus on current infrastructure of the

company and have to do some required changes within the

organisation and update it to earn the profitability.

2022

 He helps to reduce the cost and helps to share the operating

system. There is need to feeding the bug fixes and do the

updates.

2022

Signature of attendee 3:    benz                                      Signature of attendee 4:sezi

them to join the planning and make a problem solving culture and also help employees in a decision

making process to provide the best service to their customers (Wang, et al., 2018).

I have to work in an effective way for the project for an information technology in the department of

technology. I have to solve the various issues regarding the current ICT infrastructure. I have to

identify the best solutions and identify the best containers this is a only way to overcome with the

current organisation challenges (Khare, & Varma, 2017).

When we start the project?

How to correct the servers?

And who to distribute the best duties?

Are towe overcome with the problem as soon as possible?

What problem can arising during this?

And hoe to manage everything?

By setting everything time and divide goals in a short form.

By motivate employees time to time (Davies, et al., 2015).

By asking for their need and ask for problems if any related to the work.

(Comment and feedback to students)

b)    The role and responsibilities are clearly outlined and understood

The student’s performance was:

q   Satisfactory

How have you identified, established, determined and assessed the potential solutions in light of business requirements? Explain using 50-100 words.

• After reading the case study
• Directly speaking to the client
• Change control processes to track changes to requirements and solution scope

The Business needs collaborative assessment of the superiors in the wake of current challenges. The Business needs of a client need to be identified for the potential solutions. Once that is done, then it needs to be established and determined. After that it needs to be assessed for the potential solutions (Palepu, et al., 2020).

How have you Identified and evaluated solution options and additional capabilities to ensure they fulfil stakeholder needs.?  (50-100 words)

The stakeholder’s needs are identified initially by observing the requirements and receiving their feedbacks. After that the solution needs to be evaluated keeping in mind the stakeholders requirements that have been identified before via various methods. Then the additional capabilities need to be fulfilled after evaluating solution option and requirements that are identified before (Palepu, et al., 2020).

How have you identified, gathered and communicated stakeholder expectations in accordance with organisational policies and guidelines?

(50-100 words)

 The identification of the stakeholder’s expectations is the first thing that needs to be done in the policy of an organisation. It can be achieved by observing the requirements and receiving their feedbacks. The information that is gathered needs to be consolidated and stores carefully. This should be communicated to them as early as possible (Paul, et al., 2014).

The solutions can be ranked on the basis of business value and on the basis of drawbacks of the options. This solution that has the minimum number of drawbacks and have the maximum business value can be listed on the top, whereas the business with the most number of drawbacks and least value can be listed on bottom. The solutions can also be ranked as per the business benefits. The business with maximum number of benefits can be listed on the top, whereas the business with the least number of benefits can be listed at the bottom. The listing will be done (Paul, et al., 2014).

The business components may involve the business rules and policies. The specifications can be allocated with it. The solutions will surely increase the business value. The business rules can be determined to increase the business value and the business. Also the policies can be directed and implemented as for increasing the business value of the organisation. The solution components are thus for the maximisation of the business value. The allocated specifications are thus necessary for the maximising of the business value. The maximising of the business value is necessary in order to gr
and increase the profit in an organisation (Cadle, et al., 2014).

The assignments of the requirements of a particular release of a project or phase is allows in a multiple ways. There might be requirements for a certain type of assignments that is the base of the project. It might be necessary for the phase in which the project is into and must be iterated as per the allowed ways. This is the initial assignments that need to be addressed for the particular release of the project and the completion of the phases in that. The allowed requirements are hence necessary for the projects that are indicated to be analysed in phases and for the iteration (Cadle, et al., 2014).

(Comment and feedback to students)

• After reading the case study
• Directly speaking to the client
• Change control processes to track changes to requirements and solution scope

The student’s performance was:

q   Satisfactory

Discuss

• What are the client’s needs and requirements?
• How have you identified them?
• How will you address them?
• How have you addressed them?
• How have you identified the readiness of the proposed solutions?

Answer the following questions:

• What has been the outcome of conducting cultural, operational and technical assessment based on the organisational needs and technical solutions?

100-200 words.

 By conducting cultural, operational, and technical assessments in business organizations, gives positive results to the business. cultural assessment helps business organizations to understand their own culture and also measure their values. A correct and specific set of questions helps the company to assess its values and culture of the company. Operating assessment helps the company with better understanding of its operations. Technological assessment helps to identify the gaps in the technical background of the company. It helps to secure the confidential data of the company.

Answer the following questions:

• What is the scope of the change?
• Is the outcome of this initiative clear?
• What parts of the organisation is/are affected by the change?
• What priority does this project have for the organisation?
• What is the total budget?
• How and who would arrange the budget?
• How the changes would impact the business, stakeholders and business environment?

100-200 words.

The changes can be made in those fields that require improvement. The technical field requires changes. The skilled employees should be hired and technical experts gives responsibilities that are fines in their work. Experienced and technical staff will improve the performance of the company and also work effectively. Making changes in the technical field of the company, it also improves the performance of the other departments. Such as HR department, operations, and others. Making changes in the technical department will introduce the new and updated software, that will make easy day-to-day activities. Advanced software and sophisticated technologies will improve the performance of the company. For all these changes the most important thing is finance. Without sufficient funds, changes cannot be made. For introducing changes, a realistic budget have to be made by the finance manager of the company.

• What are the proposed solutions and how have they been identified and agreed?

100-200 words.

Proposed solutions refers to the combination of hardware, software and other equipment that are necessary to implement the solutions that is mentioned by the vendor in its proposal. To identify the problem, it is important to first understand the cause and issue, the next step is to explain how the employees and workers in the organization can resolve it and how it can be solved with full efficiency and effectiveness. The next step is to identify details and expand on the particular problem. In this step, it has to identify that which expand the solution and which are not relevant to the main idea.

• Identify and recognise the transition requirements
• Explanation of how the organisation would use the transition requirements

100-200 words.

With the help of communication strategies, things can be smoothly communicated. Como mistakes has to be avoided by the new supervisors. The manager has to discover motivation techniques that will help to work efficiently.

• Explain how you evaluated the old system actual data and metadata?

100-200 words.

The actual data and metadata can be evaluated in a way that the actual data is simply the content that provides a description, measurement, and also provides a report on anything that that is related to the data assets of the company. Whereas, metadata analyse the relevant information on the said data and give more context for the data users. In simple words, it can be said that metadata is file size, keywords that describe the document, it is an overall collection of authors information (Moges,et al., 2016).

• Discuss how you have developed the options for managing ongoing work during transition to the new potential solutions.

100-200 words.

Allow time for reflection. It is important to give some time for the change. The change of  any magnitude can be proved scary and not good for the business organization.

Utilize communication and collaboration.With the help of effective communication, and collaboration between employees, changes can be handled and managed.

Stay positive and motivated. The manager has to motivate all his subordinates to stay motivated and proactive to work efficiently and in a productive manner.

Be flexible and correct mistakes. Working in a business organization should be flexible so that changes can be made easily. It should not be rigid. Always try to correct the mistakes so that it will not repeat in future.

• Manage and control changes to requirements
• Report requirements compliance

100-200 words.

To manage and control the organizational changes, first it is important to discuss the major elements in the changes with the stakeholders.it involves the detailed steps in proposing changes, validating changes, verifying the changes communicating, and approving the changes. After that, prioritize the requirement changes. On the basis of the interest and needs of the stakeholders,  changes would be prioritized. The next step is to communicate the required changes.Effective changes can e communicated with the help of good communication skills. After that, it is important to analyse the impact of the changes that will affect the future activities.

All the required changes have to summarize in the report that will help to formulate the policies and updated new changes.

To be assessed as satisfactory (S) in this assessment task the participant needs to demonstrate competency in the following critical aspects of evidence

(Comment and feedback to students)

The student’s performance was:

q   Satisfactory

• What are the quality characteristics of requirements?
• Explain how the identified requirements address each of the following requirements:
  • Unambiguous.
  • Testable (verifiable)
  • Clear (concise, terse, simple, precise)
  • Correct.
  • Understandable.
  • Feasible (realistic, possible)
  • Independent.
  • Atomic.
• How can the quality characteristics be addressed?

100-200 words.

Accuracy. It refers to the data is free of mistakes

Accessibilty. It is said to whether the data is obtained when it is needed

Consistency. It involves how the data is reliable. It is the value of the data the same across all systems.

Relevancy. It said to be the data relate to the applications or not

Timeliness. It is said to whether the data is stored soon after collection or it gone stale.

Granularity. It is said to the data that is stored is adequate for the purpose or not.

The collected data should be easily assessible by the data user and it should be concise, clear and understandable (Hornstein, 2015).

Consider:

• Organisational needs and requirements
• Verification tasks and how they have been carried out
• What are the faulty solution outputs?

100-200 words.

Once all the requirements would handed to the technical team, the business analyst will be supposed to assess the design return to the project team. On the basis of the project requirements ad organizational needs corrective measures are taken. Before making changes, a complete evaluation of the project is necessary. O keep in mind the organizational needs and requirements solutions are find. After making the changes, the verification is done. Verification of the activities is important to monitor the business performance and performance of the project (Sivanathan, et al., 2016)

• Identifying actual and potential risks, flaws and problems
• The effects, frequency, likelihood of each risk, flaw and problem identified
• The viable approaches and solutions to each potential risk, flaw and problem

100-200 words.

The major approaches of evaluating the risks are the professional judgement in which technical experts devise the solutions, on the basis of previous experience, gives their opinion and decision and formal  analyses where theory and knowledge based procedures for modelling problems after the complete process, the best decision is taken.

The risk can be of any type. It can be legal risk, technical risk, regulatory risk, market risk, etc. To manage the risk, the major risk management strategies can be opted. It includes risk acceptance, risk reduction, avoidance of risk and risk transference.

The risk can be mitigated by managing the risk. It includes prioritizing the risk, buy the appropriate insurance of the risk, limit the liability, conduct the quality assurance program, limit the high risk customers, try to control the growth, and appoint the risk management team that will helps  to reduce the risk.

Recognise the value provided by the solution, create and validate solution metrics, and determine whether to replace or eliminate a solution.

Discuss with stakeholders and agree on:

• measurable value provided by the solution
• developing and creating solution metrics
• Determining whether to replace or eliminate a solution

100-200 words.

Solution assessment and validation is the process that ensures the solution that will matches with the requirements. Once all the relevant data is handed to the team, it is their responsibility to make though analysis of the problem and try to make relevant changes in it. When performing the solution evaluation, the project analyst assesses the solutions in terms of the value that brings to the organization.

While developing and creating the solution metrics, all the factors, whether they are internal factors or the external factors, taken into consideration (Atoum et al., 2021)

• Research and findings relevant to stakeholder requirements should be documented and recorded.
• Document the work done and confirm the decision with the appropriate staff.
• Feedback and comments received and changes made before final sign off
• Who provided you with the final sign off?

50-100 words.

After making all the relevant changes with the help of the technical team of the business organization, the views of the stakeholders are also collected. It is important to identify the needs and their suggestions that are relevant for the project. After discussing the changes and all the plans with the stakeholders, a final touch is given and the manager will finalize the changes. Business analyst perfom this entire task.

(Comment and feedback to students)

q   Satisfactory

Outcome (make sure to tick the correct checkbox):

Satisfactory (S) ☐ or Not Satisfactory (NS) ☐

Date: _______(day)/ _______(month)/ ____________(year)

Feedback:

Outcome (make sure to tick the correct checkbox):

Satisfactory (S) ☐ or Not Satisfactory (NS) ☐

Date: _______(day)/ _______(month)/ ____________(year)

Feedback

·         I declare that the answers I have provided are my own work.  Where I have accessed information from other sources, I have provided references and or links to my sources.

·         I have kept a copy of all relevant notes and reference material that I used as part of my submission.

·         I have provided references for all sources where the information is not my own. I understand the consequences of falsifying documentation and plagiarism. I understand how the assessment is structured. Iaccept that the work I submit may be subject to verification to establish that it is my own.

·         I understand that if I disagree with the assessment outcome, I can appeal the assessment process, and either re-submit additional evidence undertake gap training and or have my submission re-assessed.

·         All appeal options have been explained to me.

☐ Vocational competencies at least to the level being delivered

☐ Current relevant industry skills

☐ Current knowledge and skills in VET, and undertake

☐Ongoing professional development in VET

I declare that I have conducted an assessment of this student’s submission. The assessment tasks were deemed current, sufficient, valid and reliable. I declare that I have conducted a fair, valid, reliable, and flexible assessment.  I have provided feedback to the student.

on _________________ (insert date)

by (insert Name) __________________________________

•         Students with carer responsibilities, cultural or religious obligations, English as an additional language, disability etc. can request for reasonable adjustments.

•         Please note, academic standards of the unit/course will not be lowered to accommodate the needs of any student, but there is a requirement to be flexible about the way in which it is delivered or assessed.

•         The Disability Standards for Education requires institutions to take reasonable steps to enable the student with a disability to participate in education on the same basis as a student without a disability.

•         The trainer/assessor must complete the section below “Reasonable Adjustment Strategies Matrix” to ensure the explanation and correct strategy have been recorded and implemented.

•         The trainer/assessor must notify the administration/compliance and quality assurance department for any reasonable adjustments made.

•         All evidence and supplementary documentation must be submitted with the assessment pack to the administration/compliance and quality assurance department.

(select as applicable)

¨ Reading

¨ Writing

¨ Confidence

¨ Presentations

¨ Demonstration of a skill

¨ Use of diagrams

¨ Use of supporting documents such as wordlists

¨ Reading

¨ Writing

¨Cultural background

¨ Confidence

¨ Discuss with the student and supervisor (if applicable) whether language, literacy and numeracy are likely to impact on the assessment process

¨ Use methods that do not require a higher level of language or literacy than is required to perform the job role

¨ Use short sentences that do not contain large amounts of information

¨ Clarify information by rephrasing, confirm understanding

¨ Read any printed information to the student

¨ Use graphics, pictures and colour coding instead of, or to support, text

¨ Offer to write down, or have someone else write, oral responses given by the student

¨ Ensure that the time available to complete the assessment, while meeting enterprise requirements, takes account of the student’s needs

¨ Flexibility

¨ Services

¨ Inappropriate training and assessment

¨ Explore understanding of concepts and practical application through oral assessment

¨ Flexible delivery

¨ Using group rather than individual assessments

¨ Assessment through completion of practical tasks in the field after demonstration of skills and knowledge.

¨ Limited study skills

¨ Trainer/Assessor should refer to the student’s experience

¨ Ensure that the time available to complete the assessment takes account of the student’s needs

¨ Provision of information or course materials in an accessible format.

¨ Changes in teaching practices, e.g. wearing an FM microphone to enable a student to hear lectures

¨ Supply of specialised equipment or services, e.g. a note-taker for a student who cannot write

¨ Changes in lecture schedules and arrangements, e.g. relocating classes to an accessible venue

¨ Changes to course design, e.g. substituting an assessment task

¨ Modifications to the physical environment, e.g. installing lever taps, building ramps, installing a lift

¨ Writing

¨ Numeracy

¨ Limited study skills and/or learning strategies

¨ Ensure learning and assessment methods meet the student’s individual need

¨ Reading

¨ Writing

¨ Numeracy

¨ Limited study skills and/or learning strategies

¨ Create a climate of support

¨ Ensure access to support that the student has agreed to

¨ Appropriately structure the assessment

¨ Provide information or course materials in an accessible format, e.g.  a textbook in braille

¨ Changes in teaching practices, e.g. wearing an FM microphone to enable a student to hear lectures

¨ Supply of specialised equipment or services, e.g. a note-taker for a student who cannot write

¨ Changes in lecture schedules and arrangements, e.g. relocating classes to an accessible venue

¨ Changes to course design, e.g. substituting an assessment task

¨ Modifications to the physical environment, e.g. installing lever taps, building ramps, installing a lift

I declare that I have attached all relevant evidence to provide reasonable adjustment. The training package guidelines and criteria have not been compromised in the process of providing reasonable adjustment to the student. I declare that I have conducted a fair, valid, reliable, and flexible assessment.  I have provided explanation of reasonable adjustments strategy used, as required.