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HLTWHS002 Follow safe work practices for direct client care


(This sheet is in the Student Assessment pack)

Student Name: Click or tap here to enter text.
Student ID No: Click or tap here to enter text. Folder no.Click or tap here to enter text.
Final Completion Date:
Assessor Name:
Unit Code/ Title HLTWHS002 Follow safe work practices for direct client care
Please attach the following documentation to this form Result

Assessment Task 1- Observation & Logbook

q Observation Checklist in the Work Placement Record Book (1 assessor observation)

q Work Placement Record Book attached (2 workplace supervisor observations)



Assessment Task 2- Written Test  

q Written Test attached



S = Satisfactory; NYS = Not Yet Satisfactory

Final Assessment Result for this unit C / NYC

C = Competent; NYC = Not Yet Competent

Assessor: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback. Signature:                                                      Date:         /         /        
Student Declaration: I declare that I have been assessed in this unit, and I have been advised of my result. I also am aware of my appeal rights. I also declare that the work submitted is my own, and has not been copied or plagiarised from any person or source.  

Signature:                                                      Date:         /         /         

Administrative use only

Entered onto Student Management System q                               






This information which is in the Student Assessment pack is to be handed to each student to outline the assessment requirements

Student Instructions

 This assessment is to be undertaken in a fully equipped aged care facility.

For this assessment, you are to be observed on 3 separate occasions (2 observations by your workplace supervisor and 1 observation by your assessor). For this assessment, you will need to follow safe work practices for direct client care.

You will need to perform the following at your workplace:

  1. Conduct a workplace WHS inspection/Hazard identification assessment
  2. Conduct a workplace risk assessment
  3. Follow workplace procedures for a simulated emergency situation (this will mean participating in a mock evacuation/emergency situation)

You will also need to discuss and document ways in which you can demonstrate your ability to consistently apply workplace safety procedures in the following day-to-day workplace activities required in your job role including:

  1. Infection control
  2. Hazardous manual tasks
  3. Use of personal protective equipment
  4. Reporting incidents

During your observation assessment you will need to discuss with your assessor how legislation affects the way you work including:

  1. How legislation guides infection control procedures
  2. Manual handling tasks
  3. Your rights and responsibilities as a worker
  4. Your duty of care to clients

Please outline the legislation that guides each one.

Your 3 observations will be observed as follows:

  • 2 observations by your host employer / workplace supervisor that will be verified by your assessor from your College
  • 1 observation by an Assessor from your College

(These are to be recorded in your Work Placement Record Book that will be given to you by your assessor)

To be assessed on:    Work Placement

Role play 1

In the kitchen area

Chef- hello sir, good afternoon

Workplace supervisor- hello, good afternoon

Chef- how can I help your sir?

Workplace supervisor- as you know it is my responsibility to ensure the health and safety of all the people within the organization. So I have visited here to conduct the workplace WHS inspection.

Chef- yes sir I know that. You can do your work.

Workplaces supervisor- what producer do you follow for infection control?

Chef- sir, we make sure of hand hygiene. We also maintain the cleanliness of the kitchen area. We also use personal protective equipment when working with sharp equipment and chemicals.

Workplace supervisor- okay great, do you effectively follow the manual handling task?

Chef- yes sir, all the manual handling tasks are followed. We make sure all the dishes are made in a full hygienic way as it is important to provide a healthy diet to aged care people.

Workplace supervisor- okay good

Role play 2

Aged care facility restroom cleanliness inspection

Cleaner- hello sir, good afternoon

Workplace supervisor- hello afternoon

Cleaner- how can I help you, sir?

Workplace supervisor- I have come to make sure that safe work practices are followed effectively for direct client care or not.

Cleaner- Okay sir! I have followed all the rules.

Workplace supervisor- oh that’s nice, I have conducted the risk assessment and some of the risks are identified.

Cleaner- okay sir, what actions I can take to mitigate the risk?

Workplace supervisor- at the restroom you must make sure it is cleaned nicely. And there are more chances of slips, trips, and falls.  So make sure whenever you sleep or mop the floors use the signs.

Cleaner- yes sir I use those sign so that nobody falls or slip.

Workplace supervisor- very good you must also wear PPE while cleaning and when working with chemicals.

Cleaner- okay sir

Workplace supervisor- if any incident occurs makes sure you immediately inform me.

Cleaner- okay sir, thank you for the guidance

Role play 3

 At the time of fire in aged care facility

Workplace supervisor- what is this from where this smoke coming?

Manager- I have no idea sir; I think there is some short circuit.

Workplace supervisor- we’ll see that afterward make sure everyone is safe and immediately report it to the fire extinguisher.

Manager- yes sir I have already informed.

Workplace supervisor- follows the workplace procedure for a simulated emergency and make sure everyone is safe and follow the fire escapes as shown in the charts.

Manager- okay sure sir.  we are taking the emergency escape from the place and we have also informed every one of the procedure of the escape.

Workplace supervisor- okay, good


This information which is in the Student Assessment pack is to be handed to each student to outline the assessment requirements.

Student Instructions

 This is an open book written test. Therefore, you are allowed to bring books/ resources that can help you to answer the test.

Your assessor will set a date and time for this open book written test. On the test date:

  1. Your assessor will set ground rules including no phones, talking,
  2. Your assessor will pass a copy of the assessment to
  3. Your assessor will allow time for reading and questions before commencing
  4. You will have 5 hours for this assessment. Your are not to leave the classroom within 15 minutes of commencement of the assessment.
  5. Once assessment has commenced, no communication between students is
  6. If you repeatedly talk, or are caught cheating, you will be removed from the classroom, and reported to student Your assessment will be marked as “incomplete”
  7. Remember – assessments are a participatory process, so your assessor can help re-word questions, but cannot lead to
  8. Once completed, your assessment will be marked
  9. In the event that a question is not answered correctly, your assessor will discuss the response with you to determine if you did not know the answer, or did not understand the
  10. In order to achieve competency, all questions MUST be answered

This assessment will be done on: 07.05.2022


 Please complete below

Student Name: Click or tap here to enter text.
Student ID No: Click or tap here to enter text. Date: Click or tap here to enter



Please refer to the instructions below regarding completing this assessment

This is an open book written test. In the time allocated, you are to answer all of the following questions. Make sure you:

  • Print Clearly
  • Answer all questions
  • Use a Assessments written in pencil will not be accepted.
  • Ask your assessor if you do not understand a question. Whist your assessor cannot tell you the answer, he/she may be able to re- word the question for you
  • Do not talk to your classmates. If you are caught talking, you will be asked to leave and your assessment will not be
  • Do not cheat or plagiarise the work of others. Anyone caught cheating will automatically be marked Not Yet Competent for this unit. There are NO EXCEPTIONS to this


  1. Think about a time you have followed safe work practices for direct client care. Describe the situation, discuss the safe work practices you followed throughout the job, discuss any hazards or risks you identified, the steps you took to remove or minimise the hazard and the reporting procedures you followed or would have followed to report hazards, incidents, injuries or client-related risk
  2. Write a procedure to outline safe work practices for manual handling, aimed at guiding healthcare employees in their work. Your procedure must cover types of hazards expected and control measures for the hazards.
  3. Create a single page information flier to inform colleagues and clients about safe work

practices for infection control. This flyer needs to incorporate standard and additional precautions and the risks of infection. Fliers should be professionally and attractively presented.

  1. How do you stay up-to-date with safe work practices in regards to workplace systems, equipment and processes in your work?

  1. Briefly discuss what each of the following symbols

  1. Poisons

  1. Emergency equipment
  • Personal Protective Equipment
  1. Sharps
  2. Radiation
  3. What is the definition of a hazard?
  4. What types of hazards would you find in a health setting? List 2
  5. What strategies can you use to minimise the risk of the above hazards?
  6. Locate a procedure for hazard identification and outline the steps
  7. What safety considerations must you be aware of when working in a home-based care situation and what can you do to ensure your safety? List 2 safety
  8. What are two common sources of infection and how can you minimise the transfer of infectious diseases?
  9. What are the rights and responsibilities of both workers and employers? List 2 for workers and 2 for
  10. Briefly discuss the musculoskeletal areas of the body that can be injured through manual
  11. How can you follow safe work practices for direct client care?
  12. What should you do if you identify any hazards, risks or client-related risk factors in the workplace?
  13. List four ways you can minimise the risks of manual handling
  14. What is the correct technique for lifting?
  15. Describe and discuss the hierarchy of
  16. How can you follow safe work practices for infection control?
  17. What is the procedure for “after exposure” to blood or other body substances?
  18. What are the infection control standard precautions you should always follow?
  19. How can you contribute to safe work practices in the workplace?
  20. How can you remain current with the information required for safety in the workplace?
  21. Plan your own safe work practices then answer the following questions:
    1. How can you maintain your knowledge on current safe work practices?
  1. What levels of stress can you have and what would you do to reduce these stress levels?
  2. Who could you set up debriefing sessions with to address your needs?

Before you hand in your written assessment, make sure that you:

  1. Re-check your answers and make sure you are happy with your responses
  2. Have written your Name, Student ID and Date

Result: Satisfactory /    Not Yet Satisfactory

 Assessor: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback. Signature:                                                      Date:         /         /        
 Student Declaration: I declare that I have been assessed in this unit, and I have been advised of my result. I also am aware of my appeal rights. Signature:                                                      Date:         /         /         


Aljohani, W. A., & Pascua, G. P. (2019). Impacts of Manual Handling Training and Lifting Devices on Risks of Back Pain among Nurses: An Integrative Literature Review. Nurse Media Journal of Nursing9(2), 210-230.

Crawley, F. (2020). A guide to hazard identification methods. Elsevier.

Ericson, C. A. (2015). Hazard analysis techniques for system safety. John Wiley & Sons.

Grondzik, W. T., & Kwok, A. G. (2019). Mechanical and electrical equipment for buildings. John wiley & sons.

Jin, Y. H., Huang, Q., Wang, Y. Y., Zeng, X. T., Luo, L. S., Pan, Z. Y., … & Wang, X. H. (2020). Perceived infection transmission routes, infection control practices, psychosocial changes, and management of COVID-19 infected healthcare workers in a tertiary acute care hospital in Wuhan: a cross-sectional survey. Military Medical Research7(1), 1-13.

Kuhar, D., Pollock, D., Yokoe, D., Howell, M., & Chopra, V. (2018). Healthcare infection control practices advisory committee (HICPAC). 2018.

Lutchman, C., & Akula, R. (2021). Management of risk through safe work practices. In Process Safety Management and Human Factors (pp. 123-132). Butterworth-Heinemann.

Ohnos, T. (2021). Taiichi Ohnos Workplace Management. McGraw-Hill Education.

Spellman, F. R., & Welsh, K. (2018). Safe work practices for wastewater treatment plants. CRC Press.

Uzun, M., Bilir, S., Gürcanlı, G. E., & Cebi, S. (2018). Hierarchy of control measures for common construction activities: A Field Study. In 5th International Project and Construction Management Conference.

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