ASSESSMENT COVER SHEET
Course Code and Title: BSB80320 Graduate Diploma of Strategic Leadership
Student Name: Student ID:
Unit Code & Title:
Assessment Task Number: Week Due:
Extension approved: Yes No Trainer’s Name:
- All assessments must be typewritten in Arial or Times Roman font as per College guidelines.
- The completed assessments must reach to trainer on or before due date. Extensions require prior approval from your trainer.
- It is student’s responsibility to retain a copy of any assignment submitted as the College is not responsible for lost or misplaced assignments.
- It is student’s responsibility to check with relevant trainer/assessor about the assessment feedback and concerns regarding the grading/assessment outcome before the end of relevant teaching period.
- Please refer to the College website for further details on assessment, marking and appeals processes.
I declare that the work submitted is my own and I have acknowledged any materials taken from websites, textbooks and other sources using correct referencing style. Academic misconduct e.g. plagiarism or collusion will be dealt with seriously as per Academic Integrity policy and procedures.
Student Signature: Date:
| Satisfactory Not satisfactory To be reassessed |
Office use only
ASSESSMETN FEEDBACK:
Signature (Trainer/Assessor): Date:
Course: BSB80320 Graduate Diploma of Strategic Leadership
Unit Code and Name: BSBSTR803 – Establish business continuity management strategies
Trainer/Assessor: TBA
Assessment item: #1- Knowledge Questions
Due date: Week 2 (Extension requires prior approval from your assessor)
Context and Purpose of the assessment:
This assessment will assess your skills and knowledge in the ‘BSBSTR803 – Establish business continuity management strategies’ unit. The following table maps the assessment activity against elements of performance criteria:
| Question items | Performance Criteria |
|
All questions
|
1.1 Identify organisational scope, critical business operations and resources, and risks and disruption scenarios
1.2 Develop risk management strategy
1.3 Conduct a business impact analysis
1.4 Develop business continuity management framework according to identified potential risks and interruption to critical business operations
1.5 Demonstrate sponsorship, responsibility and accountability for business continuity management framework
1.6 Consult with stakeholders to establish governance structures for the business continuity management framework, according to size of organisation
1.7 Determine and seek approval from relevant stakeholders on resources for implementation of business continuity management framework
1.8 Support stakeholders to implement business continuity management framework |
- The assessment tasks for the unit assume that you will work in the Business Services industry. Case studies/ exercises used in this assessment reflect a workplace scenario.
- The student must have access to a Computer, Printer for doing the assessment for this unit. Attempt all the questions. If you are not sure about any aspect of this assessment, please ask for clarification from your assessor. If the assessment is not satisfactory, the trainer will allow one more attempt to the assessment item.
- The responses to assessment questions should be in your own words and examples from workplace should be used wherever possible.
Short answer questions (explain with examples wherever possible)
- What is business continuity management?
Answer
Business continuity management is the framework to identify the risk organization of the exposure to external and external threats. It is also referred to as the planning and preparation of the organization so that functions of the business can be maintained or resumed quickly after occurring of a disaster.
The goal of BCM is to provide organizations the ability to effectively respond to various problems like breaches of data, or natural disasters and to protect the business interests of the organization It includes the recovery of the business, recovery from the disaster, crises management, contingency planning, emergency management, and incident management (Corrales-Estrada, et al., 2021).
- Outline the key elements of business continuity management (BCM) framework?
Answer
Some of the key elements are-
1) Risk and impact of potential business
Any plan of the business comes with little risk and all risks are based on the impact analysis of the business. Business continuously management framework identified the vulnerabilities and risks both outside and inside the businesses.
2) Planning and effective response
Once the risk and threats are identified in the impact analysis of the business and to reduce the impact of the risk or prevent it altogether a suitable response strategy will be developed. In the plan actions required to reduce the risk and the person involved in the implementation of the plan, resources required and timeline is mentioned.
3) Roles and responsibilities
Your business’ key people must understand their roles and responsibilities so that they can deal confidently with a crisis or disruption. Business continuity plans specify which key personnel is required to respond to disruptions. Most businesses choose more senior employees to handle this risk, but there are a variety of factors to consider.
4) Communication
During the disruptions of the business clear communication is very important. Across the business effective communication can assure the team members and provide confidence to the team members.
5) Testing and training
There must be robustness in business continuity plans so they can be implemented, not just theoretically. A business continuity plan must be tested and exercised to ensure this (Rodriguez-López, et al., 2021).
- List people in organizations who could provide support to BCM framework.
Answer
Some of the people in the organization who can provide support to the framework of BCM-
1) Senior management team
2) Customers
3) Business partners
4) Shareholders or owners
5) Employees (Śliwiński, et al., 2022).
- Outline the strategies that can be used to demonstrate sponsorship, responsibility and accountability for business continuity management.
Answer
Some of the strategies which can be used are-
1) Automate repetitive communication task
2) Social chat apps can be integrated and digital signboards into the communication mix of BCM
3) Staff members can be slowed to check in proactively or during activations or tests they can respond.
4) Stakeholders can be made aware via published content or a self-service dashboard.
5) To accelerate the workflow of BCM capabilities of smartphones can be used fully (Kosmowski, et al., 2022).
- What governance structure and consultative processes you could set up to support your organization’s business continuity management.
Answer
The governance structure and consultative processes which can be set for supporting the business continuity management of organization are-
1) Team can be empowered
As more employees are remotely working, organizations must make sure that their workforce is leveraged fully and that suitable tools are available for them.
2) Reporting must be enhanced
During the operations, disruption analytics are very critical like the one we are living in at present. Analyzing various kinds of incidents data is very helpful in predicting what business interruption can happen.
3) Communication must be kept constant
During this time workforce will be looking for guidance. So it is important to keep the communication channel open and it must be transparent. Employee issues must be addressed regularly.
4) As much as possible automate
Automation and robotics can help companies drive down costs while maintaining service levels as more employees work from home.
5) Necessary tools must be provided
Organizations need to make sure that they are providing the right software and for supporting the secure transmission they have solid infrastructure for a fully remote work model (Kato, & Charoenrat, 2018).
- What resources are required to implement a successful BCM framework?
Answer
To implement the BCM framework successfully some of the resources required are-
1) Employees
2) Furniture, office space, and equipment
3) Technology like software and data, communication equipment and computers, etc.
4) Records like hard copy and electronics
5) Facilities of production and machinery (Kato, & Charoenrat, 2018).
- What external and internal support you may need to establish BCM.
Answer
Externals support that is required to establish BCM are-
1) Cloud service provider
2) Community agency
Internal support that is required to establish BCM is-
1) Manager
2) Human resource contact
3) Senior management team
- Provide an example of an organization which has worked through to implement business continuity framework
Answer
There was an electric company that respond to the unstable WAN connection. This company experienced failure with its data lines. Various steps were taken to make sure that the critical system will not experience an interruption in failure. Using FatPipe WARP as a redundancy system, the company bonded two data lines and prepared for a third connection. The company also integrated its site-failover WARP to replicate its mission-critical servers off-site.
Reference
Corrales-Estrada, A. M., Gómez-Santos, L. L., Bernal-Torres, C. A., & Rodriguez-López, J. E. (2021). Sustainability and resilience organizational capabilities to enhance business continuity management: A literature review. Sustainability, 13(15), 8196.
Kato, M., & Charoenrat, T. (2018). Business continuity management of small and medium sized enterprises: Evidence from Thailand. International journal of disaster risk reduction, 27, 577-587.
Kosmowski, K. T., Piesik, E., Piesik, J., & Śliwiński, M. (2022). Integrated Functional Safety and Cybersecurity Evaluation in a Framework for Business Continuity Management. Energies, 15(10), 3610.
************End of Assessment 1**********
ASSESSMENT COVER SHEET
Course Code and Title: BSB80320 Graduate Diploma of Strategic Leadership
Student Name: Student ID:
Unit Code & Title:
Assessment Task Number: Week Due:
Extension approved: Yes No Trainer’s Name:
- All assessments must be typewritten in Arial or Times Roman font as per College guidelines.
- The completed assessments must reach to trainer on or before due date. Extensions require prior approval from your trainer.
- It is student’s responsibility to retain a copy of any assignment submitted as the College is not responsible for lost or misplaced assignments.
- It is student’s responsibility to check with relevant trainer/assessor about the assessment feedback and concerns regarding the grading/assessment outcome before the end of relevant teaching period.
- Please refer to the College website for further details on assessment, marking and appeals processes.
I declare that the work submitted is my own and I have acknowledged any materials taken from websites, textbooks and other sources using correct referencing style. Academic misconduct e.g. plagiarism or collusion will be dealt with seriously as per Academic Integrity policy and procedures.
Student Signature: Date:
| Satisfactory Not satisfactory To be reassessed |
Office use only
ASSESSMETN FEEDBACK:
Signature (Trainer/Assessor): Date:
Course: BSB80320 Graduate Diploma of Strategic Leadership
Unit Code and Name: BSBSTR803 – Establish business continuity management strategies
Trainer/Assessor: TBA
Assessment item: #1- Knowledge Questions
Due date: Week 2 (Extension requires prior approval from your assessor)
Context and Purpose of the assessment:
This assessment will assess your skills and knowledge in the ‘BSBSTR803 – Establish business continuity management strategies’ unit. The following table maps the assessment activity against elements of performance criteria:
| Question items | Performance Criteria |
|
All questions
|
1.1 Identify organisational scope, critical business operations and resources, and risks and disruption scenarios
1.2 Develop risk management strategy
1.3 Conduct a business impact analysis
1.4 Develop business continuity management framework according to identified potential risks and interruption to critical business operations
1.5 Demonstrate sponsorship, responsibility and accountability for business continuity management framework
1.6 Consult with stakeholders to establish governance structures for the business continuity management framework, according to size of organisation
1.7 Determine and seek approval from relevant stakeholders on resources for implementation of business continuity management framework
1.8 Support stakeholders to implement business continuity management framework |
- The assessment tasks for the unit assume that you will work in the Business Services industry. Case studies/ exercises used in this assessment reflect a workplace scenario.
- The student must have access to a Computer, Printer for doing the assessment for this unit. Attempt all the questions. If you are not sure about any aspect of this assessment, please ask for clarification from your assessor. If the assessment is not satisfactory, the trainer will allow one more attempt to the assessment item.
- The responses to assessment questions should be in your own words and examples from workplace should be used wherever possible.
Short answer questions (explain with examples wherever possible)
- What is business continuity management?
Answer
Business continuity management is the framework to identify the risk organization of the exposure to external and external threats. It is also referred to as the planning and preparation of the organization so that functions of the business can be maintained or resumed quickly after occurring of a disaster.
The goal of BCM is to provide organizations the ability to effectively respond to various problems like breaches of data, or natural disasters and to protect the business interests of the organization It includes the recovery of the business, recovery from the disaster, crises management, contingency planning, emergency management, and incident management (Corrales-Estrada, et al., 2021).
- Outline the key elements of business continuity management (BCM) framework?
Answer
Some of the key elements are-
1) Risk and impact of potential business
Any plan of the business comes with little risk and all risks are based on the impact analysis of the business. Business continuously management framework identified the vulnerabilities and risks both outside and inside the businesses.
2) Planning and effective response
Once the risk and threats are identified in the impact analysis of the business and to reduce the impact of the risk or prevent it altogether a suitable response strategy will be developed. In the plan actions required to reduce the risk and the person involved in the implementation of the plan, resources required and timeline is mentioned.
3) Roles and responsibilities
Your business’ key people must understand their roles and responsibilities so that they can deal confidently with a crisis or disruption. Business continuity plans specify which key personnel is required to respond to disruptions. Most businesses choose more senior employees to handle this risk, but there are a variety of factors to consider.
4) Communication
During the disruptions of the business clear communication is very important. Across the business effective communication can assure the team members and provide confidence to the team members.
5) Testing and training
There must be robustness in business continuity plans so they can be implemented, not just theoretically. A business continuity plan must be tested and exercised to ensure this (Rodriguez-López, et al., 2021).
- List people in organizations who could provide support to BCM framework.
Answer
Some of the people in the organization who can provide support to the framework of BCM-
1) Senior management team
2) Customers
3) Business partners
4) Shareholders or owners
5) Employees (Śliwiński, et al., 2022).
- Outline the strategies that can be used to demonstrate sponsorship, responsibility and accountability for business continuity management.
Answer
Some of the strategies which can be used are-
1) Automate repetitive communication task
2) Social chat apps can be integrated and digital signboards into the communication mix of BCM
3) Staff members can be slowed to check in proactively or during activations or tests they can respond.
4) Stakeholders can be made aware via published content or a self-service dashboard.
5) To accelerate the workflow of BCM capabilities of smartphones can be used fully (Kosmowski, et al., 2022).
- What governance structure and consultative processes you could set up to support your organization’s business continuity management.
Answer
The governance structure and consultative processes which can be set for supporting the business continuity management of organization are-
1) Team can be empowered
As more employees are remotely working, organizations must make sure that their workforce is leveraged fully and that suitable tools are available for them.
2) Reporting must be enhanced
During the operations, disruption analytics are very critical like the one we are living in at present. Analyzing various kinds of incidents data is very helpful in predicting what business interruption can happen.
3) Communication must be kept constant
During this time workforce will be looking for guidance. So it is important to keep the communication channel open and it must be transparent. Employee issues must be addressed regularly.
4) As much as possible automate
Automation and robotics can help companies drive down costs while maintaining service levels as more employees work from home.
5) Necessary tools must be provided
Organizations need to make sure that they are providing the right software and for supporting the secure transmission they have solid infrastructure for a fully remote work model (Kato, & Charoenrat, 2018).
- What resources are required to implement a successful BCM framework?
Answer
To implement the BCM framework successfully some of the resources required are-
1) Employees
2) Furniture, office space, and equipment
3) Technology like software and data, communication equipment and computers, etc.
4) Records like hard copy and electronics
5) Facilities of production and machinery (Kato, & Charoenrat, 2018).
- What external and internal support you may need to establish BCM.
Answer
Externals support that is required to establish BCM are-
1) Cloud service provider
2) Community agency
Internal support that is required to establish BCM is-
1) Manager
2) Human resource contact
3) Senior management team
- Provide an example of an organization which has worked through to implement business continuity framework
Answer
There was an electric company that respond to the unstable WAN connection. This company experienced failure with its data lines. Various steps were taken to make sure that the critical system will not experience an interruption in failure. Using FatPipe WARP as a redundancy system, the company bonded two data lines and prepared for a third connection. The company also integrated its site-failover WARP to replicate its mission-critical servers off-site.
Reference
Corrales-Estrada, A. M., Gómez-Santos, L. L., Bernal-Torres, C. A., & Rodriguez-López, J. E. (2021). Sustainability and resilience organizational capabilities to enhance business continuity management: A literature review. Sustainability, 13(15), 8196.
Kato, M., & Charoenrat, T. (2018). Business continuity management of small and medium sized enterprises: Evidence from Thailand. International journal of disaster risk reduction, 27, 577-587.
Kosmowski, K. T., Piesik, E., Piesik, J., & Śliwiński, M. (2022). Integrated Functional Safety and Cybersecurity Evaluation in a Framework for Business Continuity Management. Energies, 15(10), 3610.
************End of Assessment 1**********