Student Declaration
To be filled out and submitted with assessment responses
◻ I declare that this task and any attached document related to the task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s)
◻ I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me
◻ I have correctly referenced all resources and reference texts throughout these assessment tasks.
◻ I have read and understood the assessment requirements for this unit
◻ I understand the rights to re-assessment
◻ I understand the right to appeal the decisions made in the assessment
Unit Title
Unit Code |
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Student name | ||
Student ID number | ||
Student signature | Date | |
Task Number |
——OFFICE USE ONLY—–
For Trainer and Assessor to complete: ◻ Student requested reasonable adjustment for the assessment |
Marking Sheet
Completed successfully Did the student satisfactorily: |
Comments | Y | N | DNS |
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The student has satisfactorily completed and submitted the following:
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☐ | ☐ | ☐ | |
Demonstrated ability to:
This is evidenced by:
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☐ | ☐ | ☐ | |
Demonstrated ability to:
This is evidenced by:
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☐ | ☐ | ☐ | |
Demonstrated ability to:
This is evidenced by:
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☐ | ☐ | ☐ | |
The student conducted the meeting with the team in week 5:
Feedback in comments. |
☐ | ☐ | ☐ | |
When collaborating with the group, the student has actively participated in group work with a substantial contribution that can be assessed individually for all the requirements of this task. | ☐ | ☐ | ☐ | |
Task Outcome: Satisfactory ☐ Not Yet Satisfactory ☐ | ||||
Student Name: | ||||
Assessor Name:
Assessor Signature: Date: |
Task 3 – Manage opportunities for further improvement
Task summary and instructions | |
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What is this assessment task about? | This task builds on Task 2.
Work with the same team established for Task 2. You will collaborate with the project team in a simulated work environment to carry out the responsibility of your role as a project manager relevant to continuous improvement management. Although you will lead and collaborate with the project team, the work on your assessment must be individual, and it will be marked as such. This task comprises of the following assessment methods:
It has been designed to evaluate your ability to/competency in:
You are required to address the following:
Although the assessment requires group collaboration to simulate a work environment, the assessment submission is individual, and it will be marked as such. |
What do I need to do to complete this task satisfactorily? |
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Specifications | You must deliver/participate in:
You must submit to GOALS
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Resources and equipment |
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Re-submission opportunities | You will be provided feedback on your performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task. If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date. You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal. You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment. |
Complete the following activities:
Task 3.1 Manage opportunities for further improvement
The project team has now implemented CI initiatives planned for in Task 2 to improve sustainable work practices.
Consider the following data and information:
1 | Overall satisfaction with the implementation:
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2 | You have received the following feedback:
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3 | The Project Sponsor is impressed with the implementation of the CI initiatives and would like to extend the improvements across the business.
However, the Board of Directors does not quite understand sustainability, and they may think that improving sustainable work practices may come at a price. |
- Review Feedback
Meet with the project team in week 5 of class and review the feedback received on the implementation of the continuous improvement initiatives.
In collaboration with the team:
- Determine how to address the feedback (all feedback must be addressed: how to improve the implementation of the CI initiatives based on feedback).
- Determine how the planning and operations of CI initiatives could be improved.
- Identify areas for further improvement. For example, work arrangements to improve work-life balance, engagement with the community to support non-for-profit work, reduce water consumption, consider how to improve the supply chain to work with sustainable suppliers, change the procurement policy to only buy energy-efficient products etc.…
- Identify key actions and assign responsibility for the implementation.
Duration: 30-45 minutes.
The trainer and assessor will validate your participation in the meeting and provide feedback on the Marking Sheet.
If you are absent from class, you are responsible for making alternative arrangements with the trainer and assessor to review the feedback and identify areas for further improvements.
Complete the meeting minutes (Template 1).
Template 1 -Meeting Minutes
Date | 18-07-2022 |
Location | Conference hall |
Participants | Project Team, Project Manager |
Review of feedback
100-150 words |
The employees will work as per the training provided to them, the ideas given to them in the session of brainstorming and then their performance will be analysed and the manager will give them feedback on their performance. |
Improvement of CI planning and operations | By implementing the particular change on the minimum scale. Utilize data for analysing the outcomes of changes and then regulate whether it made any difference or not. |
Opportunities for further improvement
(2-3 opportunities, 50-100 words) |
1. Arrange the work effectively so that there is balance in work-life and no mental pressure is there on any individuals.
2. Reduce consumption of water at the workplace to conserve resources. 3. Change the policy of procurement to only purchase energy-effective products. |
Action Items
(10-12) |
1. Communicate all expectations
2. Manage and control small enhancements 3. Give constructive feedback 4. Uncheck the employees’ potential 5. Celebrate invention 6. Encourage a creative environment of work 7. Organize teams of CI 8. Reward enhancements 9. Concern about all employees 10. Implement diversity |
- CI register
Update the CI register adding the opportunities for further improvements.
Date | Suggested Improvement | CI Category | Actions | Timeline | Responsibility | Completed Y/N |
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18-07-2022 | Maintain waste management (Weineck, 2019). | Audit feedback | 1. Do not use plastic bottles.
2. Utilize the disposable items for eating 3. Utilize eco-friendly packaging products (Stevenson, 2012). |
1 month | Project Manager | Yes |
18-07-2022 | Utilize digital applications (Weineck, 2019). | Staff feedback | 1. Create the policy for the paperless company
2. Encourage reuse and recycling in the workplace 3. Utilize digital applications (Stevenson, 2012). |
2 months | Project Manager | Yes |
18-07-2022 | Save energy | Industry engagement feedback | 1. Utilize some artificial lights in the particular areas
2. Educate the employees and staff regarding features of saving energy 3. Switch off unnecessary lights and fans at the office |
3 months | Project Manager | Yes |
- Email to Project Sponsor
Write an email (Template 2) to the Project Sponsor addressing the following:
- Summarise the outcome of the meeting with the project team (Ref: a review of feedback)
- Suggest opportunities for further improvements (as discussed with the team)
- Suggest 2-3 talking points to positively influence the Board of Directors to implement the CI initiatives to improve sustainability in the workplace across the business
(100-150 points)
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
Template 2 -Email
Email to Project Sponsor |
To: projectsponsor@au.in |
Cc: |
Bcc: |
Subject: Regarding meeting outcome |
Date email is sent: 18th July |
Attachments: |
Respected sir,
This mail is written to you to inform you that I have conducted a meeting with the project team to discuss with them the importance of CI initiatives. They all accurately understand the importance of CI in the organization. But I also think there are various areas of improvement that we need to be concerned including conducting business and time management. If these will considered then our management will be appropriate and it will lead to an increase in productivity. I request you to kindly consider my points and share your constructive feedback. With regards, Project Manager. |
References
Stevenson, W. J. (2012). Operations management. New York: McGraw-Hill/Irwin.
Weineck, J. (2019). Optimales training. Spitta.