| Student name: | |
| Assessor: | |
| Date: | |
| Carriers/Service Providers this assessment is based on (choose two): | Telstra and Optus |
Section 1: Research and plan to develop reports
Complete the table to summarise legislative and regulatory requirements.
| Keep your legislative and regulatory knowledge up to date.
Insert a link to an appropriate Training and Development Policy and Procedure here. What are the different ways available to keep your legislative and regulatory knowledge up to date? Which way suits you best? |
https://hrexpert.com.au/resources/policies-procedures/training-development-policy/
formal training session, staff coaching and mentoring, participating in conferences, job rotation, all these ways can help all employees up to date.
Join the formal training session is more suit me that is more like study in the class, and it can help me to keep remember the updated legislative knowledge. |
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| Identify the telecommunications carriers and service providers in Australia.
List the carriers and service providers in Australia. |
Carriers:
1. Telstra 2. Optus 3. Vodafone Service providers: 1. Telstra 2. OPTUS 3. Lyca 4. Woolworths mobile |
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| Summarise legislation relevant to the networking industry.
What are the legislative requirements?
What is the purpose of the legislation?
How is the legislation implemented for large telecommunications businesses? What are the rights of carriers and service providers in installing facilities in Australia?
What is the impact of legislation on planning processes and accessibility to networks?
How does the legislation address data security and safety? |
Legislative requirements:
1. Licencing requirement 2. Exemption 3. Regulate data retention 4. Consumer protection 5. Disclosure of personal information 6. Immunities for carrier
Legislations are enforced by ACMA or ACCC to ensure the legislation are implemented for large telecommunication business. Right of inspection of land Right of maintenance of facilities Right of low-impact facilities The legislation of communication business impacts the business in various ways including all the systems of the requirement of the positions and network providers these legislations help in making the growth of business in a positive way and also there is chances of more job creation and also there is properly designed structure of the business with the legal requirement of the policies. The most important thing that determines the telecommunication business to be a positive growth is the data security of the customers as the service providers ask for the various kinds of documents that are required to make data valid and accurate. The data security and safety must be kept secure so that it cannot be breached in the system of the business and legislation helps in making policies according to the data safety of the communication Act which is prevailing in Australia. |
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| Identify the regulators of the networking industry.
Identify at least two. |
ACMA (Australia communication and media authority)
ACCC (Australia competition and consumer commission) |
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| Summarise the regulatory requirements.
What are the implications of government regulation and deregulation on your chosen carriers/service providers?
What are the licensing requirements for your carriers/service providers?
What method is used by the Australian Competition and Consumer Commission (ACCC) to enforce competitive provisions between service providers?
What are the policies and procedures of the ACCC (at least one)?
What are the planning obligations of USO?
What are the policies and procedures of the USO? |
Regulation: all providers have good competition, then every customer can get good service and price. Reduce monopolise in the market.
Deregulation: increase competition in the market. Creates innovations. Result unfair dealing to the market. licensing and regulating telecommunications carriers, providers of carriage service and content service regulating content of online, email marketing and telephone. licensing RF spectrum these requirements must comply with telecommunication act 1997 telecommunication (consumer protection and service standards) act1999 telecommunication (interception and access) act 1979 it is important to make the competition in the service provider for the trade and also business this can be made for the consumers so that there is no monopoly and domination of single business. The methods which are used by the ACCC that enforce competitive provisions between service providers firstly there should be proper cost management which will be decided according to the market also their services have features that determine the cost and also there are services that can be managed by the provisions of the subsidies which helps to motivate in more business and services of telecommunications. The ACCC will ensure the safety of the services that are provided to the consumers and prioritise the safety of the telecommunication services which can harm the consumers.
The planning obligation of USO is the protection that was provided that ensures that everyone will get access to telecommunication services irrespective of their work and their lives. The Universal Service Obligation(USO) has a policy that ensures the scope and limitations of the telecommunication services that are covered and the social rights of the consumers
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Plan and summarise additional research required for your reports.
| Research on: | Information sources (include both visual and textual information)
Add links to information sources here or attach the source to your portfolio. |
Research summary | |
| Australian economic conditions
Describe the current economic conditions in Australia. |
http://www.rba.gov.au/snapshots/economy-indicators-snapshot/ | Current Australia employment rate is 3.5 percent which grow for 3.3 %
Economic growth also increases 3.3% Growth of People wage increase 2.4%
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| Economic factors that can affect growth
List five factors that affect economic growth. |
https://www.economicsdiscussion.net/economic-growth/5-factors-that-affect-the-economic-growth-of-a-country/4199
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Population
Energy Natural resources Labour Technology |
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| Political influences on public and commercial enterprises that provide services in networking markets
Describe at least one political influence on public and commercial network services. |
http://www.theguardian.com.australia-news/2020/jun/15/australian-researchers-risk-being-caught-in-us-china-tech-wars-crossfire
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The politics have directly and indirectly influence on the commercial and public network services which is seen in the service providers and these services give the positive and negative influence on the network services. The cooperation tax and also the services which are known as the 4G services tax and frequency which have different laws on the network service that influence the services with the positive intend of the public and commercial network and also there is need of the laws that maintain the healthy competition in market for the customers. | |
| Accessibility of networking services to individuals and organisations across Australia
Describe the accessibility of your carrier/service providers. |
http://www.telstra.com.au/coverage-networks/our-network
http://www.telstra.com.au/coverage-networks/our-coverage http://www.optus.com.au/living-network/coverage http://www.optus.com.au/about/network/coverage
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Telstra: build the largest 5G network and across 99.4% of customers with 4G network, cover 2.6 million squares on the mobile network, it will be closing 3G network in 2024.
Optus: Optus’ 5G footprint spans 1.2 million households in Australia. also provides MVNOs full 5G access. Optus’ network covers 98.5% of the Australian population now.
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| Issues that contravene relevant policies, procedures, and legal requirements
Identify issues associated with your chosen carriers/service providers that contravenes relevant policies, procedures, and legal requirements (at least one). If no issues exist, state which issue may occur in future. |
Telstra: the recent outage of the Telstra was seen in the march because of this there is many issues that are faced by the public and the reasons are various for this outage the first reason was because of the human error and senior management and 2nd time when there was outage of the telecommunication network was because of the network registration issue this occurred due to the many phones are connected at a time and for this Telstra offered one day free data for the users so that they gain trust again.
Optus: The recent issue that is faced by the Optus is delay in the installation and repairing activities of the Optus network which is because of the weather condition that are not favourable in the SE district of the and offshore island which delay in the complete the new connection of and also the range of the network which is operated by the Optus and this result in the natural cause of the delays in the connection and services to the specific areas. |
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| Other research
If you require any further research, summarise it here. |
Don’t need to write!! | ||
| Attach: | Information sources (if they need to be attached) | ☐ | |
Section 2: Assess research
Complete the table to review and evaluate your research.
| Record and present data
Attach evidence of how you used a digital tool (such as Microsoft Excel) to record and present data. |
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| Explain how the economic conditions of Australia will affect the growth and planning of your chosen carriers/service providers | The economics of today Australia is digital and mainly depends on the digital which requires data consumption of the carriers and Telstra and Optus have dominance of the network coverage with the quality of service providing having a real inclusion in the economic growth of the Australia as the coverage of the network and connection speed which enhance the digitalisation of the economy which is very reliable and also helps in various ways. | |
| Evaluate how the political influences impact your chosen carriers/service providers | The influence of the politics which is very much affected the services of the both carriers as there is various norms which is regarding the trade and fair competition for the carriers in market and this helps in making more reliable network of 5G to all over Australia. | |
| Evaluate the accessibility of networking services of your chosen carriers/service providers to individuals and organisations across Australia | The accessibility of Telstra and Optus is available to pan Australia which is accessible to every individual and also there will be excellent coverage of the network of both carriers which helps in making more consumers to each network and this increase in the providing good services and this can be seen in continuous increase in the user with the speed connection of 5G and 4G services. | |
| Provide recommendations on how to address any issues (at least one) | The issues that occurs mainly because of the user with the Telstra network that there is increase in the number of users due to this there is outrage occurs sometime and this will be resolve through making more effective connection with the new network installation.
And with Optus network there is problem with the weather which they need to make or need to innovate their connection so that there will be more efficiency in providing more and regular connectivity with phone and mobile to data services which are effective and efficient. |
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| Attach: | Digital tool showing recorded and presented data | ☐ |
Section 3: Produce reports
Summarise the features and functions of evaluation reports.
| What is an evaluation report? | Evaluation report is according to access the products or service’s quality, strength, and weakness to provide the findings, recommendation, and conclusion on the research. |
| What is the function of an evaluation report? | Summarize all the key findings on research along with analysis, and this analysis data provide the clear picture and will help me to plan better and understanding the current situation. |
| What are the features of an evaluation report (at least three)? | The feature of the evaluation report which can be made through proper topic analysis and make more efficient of the report which includes
1. Executive Summary: this includes all the ideas of the reports and the what is going to be written in the report with the identifying objective. 2. Introduction: this includes all the introduction of the report which includes the introduce of the topic of the report and also there will be need of the summarising the point of the objective of the report. 3. Findings: this includes all the finding and the research of the topic which is going to includes and also the content of the reports and description of the topic which is related and this content the whole concept of the report and gives the idea of the report. |
| What is the difference between a summary and comprehensive report? | Summary: it is an overview for the research. Usually, 1 or 2 paragraph. Write the concise and clear for audience.
Comprehensive report: include all the points such as, summary, conclusion, recommendations, references, findings. Usually, 3 or 4 pages. |
Use the templates to develop two comprehensive reports (approximately 3 – 4 pages) that evaluate the economic and political influences on the networking industry in Australia and describe the impact of regulations and legislation on the networking industry.
Write one report for each of your chosen carriers/service providers.
Use the work you’ve done in Section 1 and 2 in your report.
| Comprehensive Evaluation Report for: Telstra
Executive Summary: The telecommunication industry is very rapid growing in the sector of the technology with the improvement of the connection of the connectivity among the people with the recent time, this industry grows more and more with the incoming of the COVID-19. The recent crises of the world in which all the sectors are down but this sector ultimately grown in very positive way. The Telstra communication services provides the best services in the Australia of the which needs to be changes and the reports content all the finding of the coverage of the network which is worth to the all communication coverage and have the most affect the new communication network of the coverage with the continuous development of the network and also with the upgradation of the network from 4G to 5G this includes in making whole consumers to the next level. Introduction: The internal and external stakeholders of the telecommunication on which Telstra is very much dependent and these stakeholders are important for making more coverage to Telstra. The internal stakeholders of Telstra are managers and the senior management of the industry are helping with the coordination of a better outcome for Telstra these are finding which require a lot of coverage with the knowledge and accuracy of the consumers and also they try to connect with the users of the network so that there will be proper communication can be established and manage all the problems of the consistent value of the data and security of the company. The organisation need to check the human errors and need to modify the new communication plan which implements more frequent in the making service easy to access the consumers and user for more fluent data without any outrage of the network. Legislation: 1. Telecommunications Act 1997: the legislation regulates licensing and right for carriers, carriage service providers and the telecommunication industry. 2. Competition and Consumer Act 2010: this legislation regulates the relationship between suppliers, retailers, and consumers. It aims to promote fair trading and competition and protection of consumers for enhancing Australians& welfare. 3. Telecommunications (Consumer Protection and Service Standards) Act 1999 4. Radiocommunications Act 1992: the legislation is to promote the public interest through spectrum, including purposes of business, defence and security of nation, and support government communication policy. It important and responsibility of the organisation to keep the security of the personal data and also there importance of the making the data secure by providing the proper policy and the and also there is proper follow of the Privacy Act 1988 for the policies of the organisation. The regulators of the organisation are: 1. ACMA (Australia communication and media authority) 2. ACCC (Australia competition and consumer commission) The Right of the organisation are: 1. Right of inspection of land 2. Right of maintenance of facilities 3. Right of low-impact facilities Australian economic conditions: Current Australia employment rate is 3.5% which grow to 3.3 % Economic growth also increases by 3.3% The growth of People’s wages increased by 2.4% The Factors which affect the growth of the sector are: 1. Population 2. Energy 3. Natural resources 4. Labour 5. Technology All the factors are important for the development of the telecommunication organisation as there is the implementation of these factors and these are the reasons of the growth on which there is very much dependent. The population which is indirectly referred to the users of the carriers and resources and technology which is not going to the easy to modify with reference of the services like 4G and 5G which is very crucial Political influences: The influence of the politics which is very much affected the services of the both carriers as there is various norms which is regarding the trade and fair competition for the carriers in market and this helps in making more reliable network of 5G to all over Australia. Issues: The recent outage of the Telstra was seen in the march because of this there is many issues that are faced by the public and the reasons are various for this outage the first reason was because of the human error and senior management and 2nd time when there was outage of the telecommunication network was because of the network registration issue this occurred due to the many phones are connected at a time and for this Telstra offered one day free data for the users so that they gain trust again. Conclusion: From the above report about the telecommunication sector this may be conclude that the services of the Telstra organisation is having a huge coverage of the network and users with the most effective services that is provided by the network of the communication which may lead to the most important part. As there is development in Australia which recognises the importance of the digital economy of the country and can be present as the revolutionary for the telecommunication industry and also there is the upgradation of the network of 5G which helps in more speed of the network and data and growing all economy in a positive way. References: http://www.telstra.com.au/coverage-networks/our-network http://www.telstra.com.au/coverage-networks/our-coverage
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| Comprehensive Evaluation Report for: Optus
Executive Summary: The Optus communication services provide the best services in Australia which needs to be changed and the reports contain all the finding of the coverage of the network which is worth all communication coverage and have the most effect on the new communication network of the coverage with the continuous development of the network and also with the upgradation of the network from 4G to 5G this includes in making whole consumers to the next level. The telecommunication industry is very rapidly growing in the sector of technology with the improvement of the connection of connectivity among the people in recent times, this industry grows more and more with the incoming COVID-19. The recent crises of the world in which all the sectors are down but this sector grew in a very positive way. Introduction: The internal and external stakeholders of the telecommunication on which Optus is very much dependent and these stakeholders are important for making more coverage to Optus. The internal stakeholders of Optus are managers and the senior management of the industry are helping with the coordination of a better outcome for Optus these are finding which require a lot of coverage with the knowledge and accuracy of the consumers and also they try to connect with the users of the network so that there will be proper communication can be established and manage all the problems of the consistent value of the data and security of the company. The organisation need to check the human errors and need to modify the new communication plan which implements more frequent in the making service easy to access the consumers and user for more fluent data without any outrage of the network. Legislation: 1. Telecommunications Act 1997: the legislation regulates licensing and right for carriers, carriage service providers and the telecommunication industry. 2. Competition and Consumer Act 2010: this legislation regulates the relationship between suppliers, retailers, and consumers. It aims to promote fair trading and competition and protection of consumers for enhancing Australians& welfare. 3. Telecommunications (Consumer Protection and Service Standards) Act 1999 4. Radiocommunications Act 1992: the legislation is to promote the public interest through spectrum, including purposes of business, defence and security of nation, and support government communication policy. It important and responsibility of the organisation to keep the security of the personal data and also there importance of the making the data secure by providing the proper policy and the and also there is proper follow of the Privacy Act 1988 for the policies of the organisation. The regulators of the organisation are: 1. ACMA (Australia communication and media authority) 2. ACCC (Australia competition and consumer commission) The Right of the organisation are: 1. Right of inspection of land 2. Right of maintenance of facilities 3. Right of low-impact facilities
Australian economic conditions: Current Australia employment rate is 3.5% which grow to 3.3 % Economic growth also increases by 3.3% The growth of People’s wages increased by 2.4% The Factors which affect the growth of the sector are: 1. Population 2. Energy 3. Natural resources 4. Labour 5. Technology All the factors are important for the development of the telecommunication organisation as there is the implementation of these factors and these are the reasons of the growth on which there is very much dependent. The population which is indirectly referred to the users of the carriers and resources and technology which is not going to the easy to modify with reference of the services like 4G and 5G which is very crucial
Political influences: The influence of the politics which is very much affected the services of the both carriers as there is various norms which is regarding the trade and fair competition for the carriers in market and this helps in making more reliable network of 5G to all over Australia.
Issues: The recent issue that is faced by the Optus is delay in the installation and repairing activities of the Optus network which is because of the weather condition that are not favourable in the SE district of the and offshore island which delay in the complete the new connection of and also the range of the network which is operated by the Optus and this result in the natural cause of the delays in the connection and services to the specific areas. Conclusion: From the above report about the telecommunication sector, this may be concluded that the services of the Optus organisation is having a huge coverage of the network and users with the most effective services that are provided by the network of the communication which may lead to the most important part. As there is development in Australia which recognises the importance of the digital economy of the country and can be present as the revolutionary for the telecommunication industry and also there is the upgradation of the network of 5G which helps in more speed of the network and data and growing all economy in a positive way.
References: http://www.optus.com.au/living-network/coverage http://www.optus.com.au/about/network/coverage
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Use the templates to produce two summary reports outlining the impact of Australian federal legislation on network service planning processes and accessibility.
| Summary Report for: Telstra
Introduction: The report of the Telstra telecommunication organisation is all about the key findings of the company with the legislation and regulations which is followed in network company and the accessibility to the users and how does this company impact the economic condition of the Australia and what is impact of the political behaviours on the Telstra.
Legislation and regulations: the legislation which is followed by the Telstra organisation are 1. ACMA (Australia communication and media authority) 2. ACCC (Australia competition and consumer commission) 3.Privacy Act 1988 Accessibility: The accessibility of Telstra is available to pan Australia which is accessible to every individual and also there will be excellent coverage of the network of both carriers which helps in making more consumers to each network and this increase in the providing good services and this can be seen in continuous increase in the user with the speed connection of 5G and 4G services.
Impact: The regulatory and legislation impact the rights of the consumers in a positive way with the occurrence of the right and the interference of the political things in the organisation which leads to make a positive impact on the organisation and make it more effective and accurate with the time. This is also having the security of the access to the users with the respective of the interest and make more fair to the market and the consumers. |
| Summary Report for: Optus
Introduction: The report of the Optus telecommunication organisation is all about the key findings of the company with the legislation and regulations which are followed by the in-network company and the accessibility to the users and how this company impact the economic condition of Australia and what is the impact of the political behaviours on the Optus.
Legislation and regulations: the legislation which is followed by the Optus organisation are 1. ACMA (Australia communication and media authority) 2. ACCC (Australia competition and consumer commission) 3. Privacy Act 1988 Accessibility: The accessibility of Optus is available to pan Australia which is accessible to every individual also there will be excellent coverage of the network of both carriers which helps in making more consumers to each network and this increase in the providing good services can be seen in a continuous increase in the user with the speed connection of 5G and 4G services. Impact: The regulatory and legislation impact the rights of the consumers in a positive way with the occurrence of the right and the interference of the political things in the organisation which leads to make a positive impact on the organisation and make it more effective and accurate with the time. This is also having the security of the access to the users with the respective of the interest and make more fair to the market and the consumers. |
Draft an email to share your reports with each service provider/carrier here:
| E-mail
To: Telstra and Optus From: Subject: The evaluation report of the organisation. Attachments: Report.docx Dear sir This mail is to inform you that as I research and evaluated about the organisation and trends of the networking with the proper research methodologies and the through the legislation and various regulation of the government I made a report and also there is coverage of the network with the prescribe solution of the issues. The report of the company you will find in the attachment kindly go through the attachment. Thank you Kindly regards ABC
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