Prior to commencing the assessments, your trainer/assessor will explain each assessment task and the terms and conditions relating to the submission of your assessment task. Please consult with your trainer/assessor if you are unsure of any questions. It is important that you understand and adhere to the terms and conditions, and address fully each assessment task. If any assessment task is not fully addressed, then your assessment task will be returned to you for resubmission. Your trainer/assessor will remain available to support you throughout the assessment process.

Written work

Assessment tasks are used to measure your understanding and underpinning skills and knowledge of the overall unit of competency. When undertaking any written assessment tasks, please ensure that you address the following criteria:

Address each question including any sub-points
Demonstrate that you have researched the topic thoroughly
Cover the topic in a logical, structured manner
Your assessment tasks are well presented, well referenced and word processed
Your assessment tasks include your full legal name on each and every page.

Active participation

It is a condition of enrolment that you actively participate in your studies. Active participation is completing all the assessment tasks on time.

Plagiarism

Plagiarism is taking and using someone else’s thoughts, writings or inventions and representing them as your own. Plagiarism is a serious act and may result in a learner’s exclusion from a course. When you have any doubts about including the work of other authors in your assessment, please consult your trainer/assessor. The following list outlines some of the activities for which a learner can be accused of plagiarism:

Presenting any work by another individual as one’s own unintentionally
Handing in assessments markedly similar to or copied from another learner
Presenting the work of another individual or group as their own work
Handing in assessments without the adequate acknowledgement of sources used, including assessments taken totally or in part from the internet.

If it is identified that you have plagiarised within your assessment, then a meeting will be organised to discuss this with you, and further action may be taken accordingly.

Collusion

Collusion is the presentation by a learner of an assignment as their own that is, in fact, the result in whole or in part of unauthorised collaboration with another person or persons. Collusion involves the cooperation of two or more learners in plagiarism or other forms of academic misconduct and, as such, both parties are subject to disciplinary action. Collusion or copying from other learners is not permitted and will result in a “0” grade and NYC.

Assessments must be typed using document software such as (or similar to) MS Office. Handwritten assessments will not be accepted (unless, prior written confirmation is provided by the trainer/assessor to confirm).

Competency outcome

There are two outcomes of assessments: S = Satisfactory and NS = Not Satisfactory (requires more training and experience).

Once the learner has satisfactorily completed all the tasks for this module the learner will be awarded “Competent” (C) or “Not yet Competent” (NYC) for the relevant unit of competency.

If you are deemed “Not Yet Competent” you will be provided with feedback from your assessor and will be given another chance to resubmit your assessment task(s). If you are still deemed as “Not Yet Competent” you will be required to re-enrol in the unit of competency.

Additional evidence

If we, at our sole discretion, determine that we require additional or alternative information/evidence in order to determine competency, you must provide us with such information/evidence, subject to privacy and confidentiality issues. We retain this right at any time, including after submission of your assessments.

Confidentiality

We will treat anything, including information about your job, workplace, employer, with strict confidence, in accordance with the law. However, you are responsible for ensuring that you do not provide us with anything regarding any third party including your employer, colleagues and others, that they do not consent to the disclosure of. While we may ask you to provide information or details about aspects of your employer and workplace, you are responsible for obtaining necessary consents and ensuring that privacy rights and confidentiality obligations are not breached by you in supplying us with such information.

Assessment appeals process

If you feel that you have been unfairly treated during your assessment, and you are not happy with your assessment and/or the outcome as a result of that treatment, you have the right to lodge an appeal. You must first discuss the issue with your trainer/assessor. If you would like to proceed further with the request after discussions with your trainer/assessor, you need to lodge your appeal to the course coordinator, in writing, outlining the reason(s) for the appeal.

Recognised prior learning

Candidates will be able to have their previous experience or expertise recognised on request.

Special needs

Candidates with special needs should notify their trainer/assessor to request any required adjustments as soon as possible. This will enable the trainer/assessor to address the identified needs immediately.

Assessment requirements

Assessment can either be:

Direct observation
Product-based methods e.g. reports, role plays, work samples
Portfolios – annotated and validated
Questioning
Third party evidence.

If submitting third party evidence, the Third Party Observation/Demonstration document must be completed by the agreed third party.

Third parties can be:

Supervisors
Trainers
Team members
Clients

The third party observation must be submitted to your trainer/assessor, as directed.

The third party observation is to be used by the assessor to assist them in determining competency.

The assessment activities in this workbook assess aspects of all the elements, performance criteria, skills and knowledge and performance requirements of the unit of competency.

To demonstrate competence in this unit you must undertake all activities in this workbook and have them deemed satisfactory by the assessor. If you do not answer some questions or perform certain tasks, and therefore you are deemed to be Not Yet Competent, your trainer/assessor may ask you supplementary questions to determine your competence. Once you have demonstrated the required level of performance, you will be deemed competent in this unit.

Should you still be deemed Not Yet Competent, you will have the opportunity to resubmit your assessments or appeal the result.

As part of the assessment process, all learners must abide by any relevant assessment policies as provided during induction.

If you feel you are not yet ready to be assessed or that this assessment is unfair, please contact your assessor to discuss your options. You have the right to formally appeal any outcome and, if you wish to do so, discuss this with your trainer/assessor.

Candidate Details

Assessment –BSBPMG630 – Enable program execution

Please complete the following activities and hand in to your trainer/assessor for marking. This forms part of your assessment for BSBPMG630 – Enable program execution

Name: _____________________________________________________________

Address: _____________________________________________________________

_____________________________________________________________

Email: _____________________________________________________________

Employer: _____________________________________________________________

Declaration

I declare that no part of this assessment has been copied from another person’s work with the exception of where I have listed or referenced documents or work and that no part of this assessment has been written for me by another person. I also understand the assessment instructions and requirements and consent to being assessed.

Signed: ____________________________________________________________

Date: ____________________________________________________________

If activities have been completed as part of a small group or in pairs, details of the learners involved should be provided below:

This activity workbook has been completed by the following persons and we acknowledge that it was a fair team effort where everyone contributed equally to the work completed. We declare that no part of this assessment has been copied from another person’s work with the exception of where we have listed or referenced documents or work and that no part of this assessment has been written for us by another person.

Learner 1: ____________________________________________________________

Signed: ____________________________________________________________

Learner 2: ____________________________________________________________

Signed: ____________________________________________________________

Learner 3: ____________________________________________________________

Signed: ____________________________________________________________

Knowledge Assessment

1. List and describe four methods used to construct future state scenarios.

Methods	Description
i. Consultation of experts	Consult with experts for future state so that businesses take decision for future state. Consultation of experts mean take advice from designated set of experts. It is helpful take sieve out the good ideas and make opportunity advice for you.
ii. Research	Research brings different ideas and thoughts. Prior research is helpful for you and for upcoming generations. It also helpful to understand the concepts. Research also improves capacity of thinking.
iii. Collection and analysis of data	It is very helpful to store vital information and it is available when they needed. Everyone stores their important data at safe place and stored data help us to determine how fine we perform.
iv. Process mapping	It is helpful for organization because it improves the efficiency, and it also display how things should work in demand to gain future advantages.

2. List three internal factors that can cause changes to the: § desired future state, § program execution approach, and § business case. For each identified internal factor, provide an example of an issue relating to this factorthat can impact the desired future state, program execution approach, and business case.

Internal Factors	Examples of issues
i. Organisation culture	Desired future state: Poor Communication, create mis understanding at workplace. Program execution approach: Poor organizational culture is cause of deficient in direction. Business case: Good organizational culture motivates people. But poor organizational culture effect revenue growth.
i. Leadership	Desired future state: Poor leadership create staff segregation, and loss of good employees. Program execution approach: Poor leadership affect organisation, and their goals and affect program. Business case: Leadership shape strategies,and manage organization goal.
ii. New breaks	Desired future state: New opportunities helpful for develop new goals. Program execution approach: New opportunities, reduce stress. Business case: New breaks, is helpful for business to fight with competitors , and helpful to bring technologies, and more opportunities.

3. List three external factors that can cause changes to the:

§ desired future state,

§ program execution approach, and

§ business case.

For each identified external factor, provide an example of an issue relating to this factor that can impact the desired future state, program execution approach, and business case.

External Factors	Examples of issues
i. Economics	Desired future state: Economic is cause of inflation and unemployment. Program execution approach: Program execution approach Effect on financial factors. Business case: Good economy lead to more customers, and helpful to growth profitability.
i. Social	Desired future state: Social factors affect education, employment. Program execution approach: Social factor affect program by their norms and policies. Business case: It affects: 1) Age distribution 2) Reusable income
ii. Technological	Desired future state: Good technical support improves learning methods. Program execution approach: It helps to unify documents. Business case: Effect purchasing, sales an all.

4. List and describe the seven processes that are part of developing a business case. List the processes in the correct order.

Processes	Description
i. Research	It is the first process to develop a business case. It is important because it knowledge structure tools, Helpful to understand issue and provide honest evidence.
ii. Identify the purpose of plan	After research identify the purpose of plan so we know how work is done and in what way. It delivers direction for deed; it ensures the plan objective and help to decide which or what action should be occupied.
iii. Create company profile	Create company profile is important because it is professional intro of organization. This intro helps to people so that they understand the policy and products.
iv. File all aspects of your business	The main aspects of company are: 1) Finance 2) Human resources 3) IT 4) Marketing 5) Operation
v. Develop strategic marketing plan	It develops way for business to take, It help us how to survive in market and how could we compete with our competitors. Marketing plan help to develop the goal and help employee how to achieve that target.
vi. Create it adaptable based on your audience	Create your plan adaptable or attractive and create easy policy and procedures so the audience will understand that.
vii. Clarify why you care	It is important and prior action for every organization to achieve current goal and future goal. This plan help to assess the target to see it is truthful.

5. List five pieces of information to be included in the business case documentation of a program.

Business Case Documentation Information

i. Background Information

ii. Commercial requirements

iii. Decision-making summary

iv. Evaluation

v. Strategic alignment

vi. Benefits

6. Answer the following questions about business case presentations and obtaining approval.

i. List three types of stakeholders you should present the program business case to.

a. Team manager

b. Resource Manager

c. Investors

ii. List three supporting documents you would take to the business case presentation.

a. Background information

b. Commercial requirement

c. Policymaking summary

iii. List three communication skills you need to use during the presentation.

a. Graphic communication

b. Leadership

c. Verbal communication

7. List and describe three differentprogram execution approaches.

Approaches	Description
i. Allocate resources	It is the process which is very important because without resources Plan will be not executed.
ii. Perform project management plan	Project management plan is developed to achieve desire goals and expected performance of the organization. it is collection of reference line and minor plan.
iii. Obtaining management plan	This plan is grow a vision statement , set targets and helpful to grow mission statement.

8. Describe each of the different program governance roles below.

Roles	Description
i. Portfolio governing body	Its main goal is to arrange portfolio work. This portfolio governing body is signifying many portfolio gears for support the portfolio by supervisory the governance function.
ii. Portfolio sponsor	This is collection of brands and a group of persons at senior organization level. They are responsible for achieving the goal and responsible for providing initial guidance to team and project manager.
iii. Project Managers	Project manager is responsible for making plan, organize plan, directing plan to team and monitor the project activity that the project is completed on time.
iv. Project stakeholders	That person who involved in the project and affect positively or negatively.
v. Advisory group	Advisory group is conducted for providing suggestion on regularly basis and help to employers , exactly about area of activity.

9. What do the following key stakeholders do in the program governance models?

Stakeholder	What do they do?
i. Portfolio board	Portfolio board helpful to planned goals for organization. It is responsible for decisive what kind of influence is predictable of the companies.
ii. Project board	It is decision making body, its main role is to solving problems and block that way which can lead to block business progress, and helpful for project manager as they give him clear view.
iii. Program manager	Program manager’s role is to fulfill companies goals.

10. List six types of information that are defined within program governance models.

Six Types of Information

i. It recognized to signify the organization’s interest in program.

ii. It has single point of answerability

iii. Information dissemination

Six Types of Information

iv. Translucent communication

v. Legislatures of an organization

vi. Issue management

11. List three knowledge management systems a program manager can use to share useful knowledge with program/project stakeholders, such as case studies and lessons learned.

Knowledge Management Systems

i. Knowledge work system

ii. Intelligent techniques

iii. Initiative wide knowledge management system

12. List three examples of financial, legal and contractual program obligations.

Financial Obligations
i. Value bills
ii. Debt services
iii. Contracts to pay for products
Legal Obligations
i. Tax and retirement’s
ii. Workers’ recompense insurance
iii. Equivalent opportunity law
Contractual Obligations
i. Deal Fairly
ii. Acceptance
iii. Awarness

Practical Assessment

Candidate Instructions

The Practical Assessment is a set of tasks that must be completed in a workplace or in an environment with conditions similar to that of a real workplace.

This assessment will help you demonstrate skill requirements relevant toenabling program execution.

The Practical Assessment includes the following:

Workplace Assessment

A set of tasks or activities completed according to set instructions and guidelines to meet the requirements of the relevant unit. These tasks and activities require you to have access to a workplace or a similar environment.

Workplace Information

Details of the Program You are Undertaking for This Assessment

The tasks included in this Workplace Assessment must be completed within the context of a program you are managing. For your assessor’s reference, complete the table below by providing the required details and information of the program you are undertaking for this assessment.

Candidate’s name
Workplace/organisation
Program name
State/territory where the program is being undertaken
Overview of the program
Projects associated with this program
Candidate’s role/title in this program
Program sponsor/client

Workplace Assessment

Overview

The goal of this assessment is to assess your practical knowledge and skills in:

§ Envisioning the desired future state

§ Shaping and sustaining the program execution approach

§ Establishing program governance

§ Reviewing program execution

The workplace assessment is divided into SIXTEENtasks:

1. Task 1.1 Develop a Program Scope

2. Task 1.2 Define and Agree on the Desired Future State Description

3. Task 1.3 Identify Gaps Between Current State and Desired Future State

4. Task 1.4 Identify and Evaluate Internal and External Factors

5. Task 1.5 Agree on Desired Future State and Expected Benefits

6. Task 2.1 Develop the Program Execution Approach

7. Task 2.2 Identify, Monitor and Evaluate Internal and External Factors

Task 2.2.1 Identify and Evaluate Internal and External Factors

Task 2.2.2 Monitor Internal and External Factors

8. Task 2.3 Review Program Execution Approach and Make Changes

Task 2.3.1 Review Program Execution Approach

Task 2.3.2 Make Changes to Program Execution Approach

9. Task 2.4 Communicate and Agree on Program Execution Approach

10. Task 3.1 Develop a Business Case and Seek Approval

11. Task 3.2 Develop the Program Management Structure

12. Task 3.3 Develop Program Processes, Policies, and Procedures

13. Task 3.4 Develop the Knowledge Management System

14. Task 4.1 Finalise Financial, Legal, and Contractual Obligations

15. Task 4.2 Review and Seek Feedback on the Program Execution

16. Task 4.3 Document Program Learnings

The workplace assessment tasks must be completed for a workplace program consisting of at least two projects.

Each task comes with a set of instructions. You are to follow and perform these instructions while being observed by the assessor and submit any required documentation.

Before starting this assessment, your assessor will also discuss these tasks with you, as well as instructions and guidance for satisfactorily completing them. They will also organise the resources required for this assessment (listed below).

You are required to:

§ Complete the tasks within the time allowed, as scheduled in-class roll.

§ Review the instructions in each task included in this Workplace Assessment.

§ Envision the desired future state.

§ Shape and sustain the program execution approach.

§ Establish program governance.

§ Review program execution.

§ Perform the workplace task according to the instructions provided.

§ Complete and submit any required documentation.

Resources required for assessment:

To complete this assessment, you will need access to the following:

§ Workplace or a similar environment that will provide you access to:

o One workplace program.

o Workplace policies and procedures, including:

§ Organisation’s strategic plans

§ Internal and external documentation relevant to the program, e.g. program scope document, program and project charters, process maps, process data, analysis of process data, supplier selection documentation, client feedback, lessons learned from previous programs, standards, regulations, legislation, risk register, risk assessments, relevant correspondence and meeting minutes, income and expenses, contracts, financial transactions, etc.

o Workplace templates, including:

§ Program Scope

§ Meeting Minutes

§ Program Internal and External Factors

§ Program Execution Approach

§ Program Internal and External Factors Monitoring

§ Program Execution Approach Review

§ Program Business Case

§ Program Management Structure

§ Process Document Template

§ Policy and Procedures Document Template

o Workplace personnel to participate in the projects, including:

§ Program Sponsor/s – The individual/s leading and responsible for the program outcomes.

§ Program stakeholders – Individuals that are part of the program team and contributing towards achieving the program outcomes. Those may include the program sponsor, portfolio managers, project managers, subject matter experts, and team members.

Part I. The Desired Future State

Task 1.1Develop a Program Scope

Identify the procurement requirements, scope, timeline, budget, client expectations and organisational goals of the program.

Use your organisation’s template for documenting program information, or you may use the Generic Program Scope template provided along with this workbook.

Access and review relevant program documents such as the organisation’s strategic plans, existing suppliers list, terms and conditions, and current business and program needs to help you identify this information.

You will be assessed on:

§ Practical knowledge of the organisation’s strategic plans.

§ Practical skills relevant to identifying program procurements, scope, timeline, budget, client expectations and organisational goals.

§ Advanced writing skills.

§ Practical skills relevant to conceptualising and documenting future state descriptions.

§ Practical skills relevant todeveloping and documenting program documentation.

Before starting this task, review the Workplace Assessment Task 1.1 – Assessor’s Checklist provided along with this workbook. This form lists the criteria your submission must address to complete this task satisfactorily.

Your assessor will also:

§ Organise workplace resources required for you to complete this assessment.

§ Discuss with you the requirements listed in the Assessor’s Checklist prior to the assessment.

§ Address your queries and concerns regarding this task.

After completing this task, submit the following to your assessor:

§ A copy of the program scope document that you completed.

§ A copy of the documents you referred to for this task, e.g. organisation’s strategic plans, existing suppliers list, terms and conditions, and current business and program needs

Answer

ProgramScope StatementTemplate

Program name: Clean Healthy Environment

Prepared by:

Date: 27-07-2022

Problem or Opportunity Statement

The current problem is waste management due to there is the contrary effect on the environment and boost sales of products. There is new launch of the product which have the great scope in the current market due to the COVID-19 Pandemic.

Program Objectives and Future State

The program goal is the efficient and effective management of waste and in future, there is a proper use of waste from industry, and boosting the sales. And manufacture of the new sanitizers with the ecofriendly manner.

Alignment

The organisation’s strategy is a clean and healthy environment and this organisation will run a program and focus on the market which needs the environmental clean products.

Program Clients & Expectations
Client Name	Expectations
	.
Market	They expect that the quality of the product is high and effective.
Government	They expect an environment-friendly product.
Director	The sales of Organisation products will increase
Stakeholder	The profit of the organisation will increase

Recommendations

The solution for managing this will be to run a separate program that focuses on the product that suitable to the environment program.

Expected Outcome & Benefits

Describe the expected outcomes and benefits. This may include a return on investment. Consider hard (measurable) and soft (hard to measure) benefits.

This program will increase sales of product which will automatically leads to profit for the company. And also marketing of the product and also there is marketing criteria which boost the organisation sales and also manufacturing of the new product.

Relevant Projects

1. preparation of a perfect plan to increase the quality of the product.

2. advertisement and marketing for the product.

Program Exclusions

Not focusing on the negative outcome and preparing the project so that a positive outcome will ensue in any condition.

Procurement Requirements
No.	Products and/or Services	Proposed type of supplier
1
2	Raw material	External
3	Labour cost	External
4	The license of environment-friendly product	External
5	Budget	Internal
5	Expert Consultants advises	Internal

Proposed Program Timelines
Project 1
Deliverable No	Deliverable	Estimated Due Date
1	Raw material	30-07-2022
2	Latest technology machine	02-08-2022
3	Skilled labour	06-08-2022
4	Effective stock	06-08-2022
5	Budget	28-07-2022
Project 2
Deliverable No	Deliverable	Estimated Due Date
1	Qualified actors	06-08-2022
2	Script for advertisement	02-08-2022
3	Budget	02-08-2022
4	Advertising company	08-08-2022
5	audience	06-08-2022

Estimated Costs/Budget
Project	Milestones	Cost type	Estimated cost
Boosting the sales of the product	Quality will be handled in an environment-friendly manner and quality will be	Raw material Skilled staff member Managers technology	$ 90000
Environment sustainability	Environment consideration will be highly prioritised	Technology for concise	$30000
Total estimated cost/budget			$120000

End of Program Scope Statement Template

Task 1.2 Define and Agree on the Desired Future State Description

While being observed by your assessor, meet with program stakeholders to define and agree on a description of the desired future state.

The stakeholders you meet may include the program sponsor, portfolio managers, project managers, subject matter experts, and team members.

Record the minutes of your discussion with the program stakeholders. Use your organisation’s template for documenting meeting minutes, or you may use the Generic Meeting Minutes template provided along with this workbook.

You will be assessed on:

§ Practical knowledge of methods used to construct future state scenarios.

§ Practical skills relevant to defining and agreeing on the description of the desired future state with pertinent stakeholders.

§ Practical skills relevant to communicating and negotiating with relevant program stakeholders.

§ Practical skills relevant to conceptualising, clarifying and documenting future state descriptions.

Before starting this task, review the Workplace Assessment Task 1.2 – Observation Form provided along with this workbook. This form lists all the practical skills you need to demonstrate while completing this task.

Your assessor will also:

§ Organise workplace resources required for you to complete this assessment.

§ Discuss with you the practical skills listed in the Observation Form prior to the assessment.

§ Address your queries and concerns regarding this task.

After completing this task, submit the minutes of your discussion with the relevant program stakeholders to your assessor.

Meeting Minutes Template

Meeting Details

Meeting called	For the discussion on the new projects that are going to launch
Date of meeting	27-07-2022
Time of meeting	17:38
Location of meeting	Meeting room

Meeting Participants

Facilitator	Project Manager
Note-taker	Managing staff
Attendees	6

Agenda Item 1

Discussion point 1	The quality of the product will be increased so that as the market demands and the demand of customers is the product should be better quality
Discussion point 2	We are launching the two programmes for the quality management especially for this quarry resolution.

Agenda Item 2

Discussion point 1	the quality improvement should be in mind that there is no harm to the environment
Discussion point 2	Need for new technology
Discussion point 3	Need of some skilled labour

Agenda Item 3

Discussion point 1	Need for proper managers
Discussion point 2	Need of some new equipment
Discussion point 3	Need of the improve communication for better delivery of project

Agenda Item 4

Discussion point 1	Advertisement of new and quality product
Discussion point 2	The separate budget for the allocation of quality of product

General Discussion

Discussion point 1	Market demand and trends of market
Discussion point 2	Market needs to be fulfilled with high priority customers demand
Discussion point 3	All responsibilities will be distributed accordingly

Action Items

Action Item	Assigned	Due Date
Skilled staff	Hiring manager	29-07-2022
New types of equipment	Project manager	27-07-2022
Communication system	Project manager	28-07-2022

End of Meeting Minutes Template

Task 1.3 Identify Gaps Between Current State and Desired Future State

While being observed by your assessor, meet with program stakeholders to identify and explore gaps between the current state and desired future state.

The stakeholders you meet may include the program sponsor, portfolio managers, project managers, subject matter experts, and team members.

During the meeting, refer to documentation relevant to the current and future state, e.g. program scope document, project charters (of projects under the program you are undertaking), process maps, process data, analysis of process data, etc.

You will be assessed on:

§ Practical knowledge of the current and desired future state.

§ Practical skills relevant to identifying and exploring with relevant stakeholders gaps between the current state and desired future state.

§ Practical skills relevant to communicating and negotiating with relevant program stakeholders.

Before starting this task, review the Workplace Assessment Task 1.3 – Observation Form provided along with this workbook. This form lists all the practical skills you need to demonstrate while completing this task.

Your assessor will also:

§ Organise workplace resources required for you to complete this assessment.

§ Discuss with you the practical skills listed in the Observation Form prior to the assessment.

§ Address your queries and concerns regarding this task.

After completing this task, submit the following to your assessor:

§ A copy of the meeting minutes that you completed.

§ Copies of documentation you referred to during the meeting relevant to the current and future state, e.g. program scope document, project charters (of projects under the program you are undertaking), process maps, process data, analysis of process data, etc.

Meeting Minutes Template

Meeting Details

Meeting called	The need of equipment and some raw material
Date of meeting	20-05-2022
Time of meeting	18:00
Location of meeting	Meeting hall

Meeting Participants

Facilitator	Program manager
Note-taker	Clients and manager
Attendees	6

Agenda Item 1

Discussion point 1	Resource of raw material
Discussion point 2	Permission from government
Discussion point 3	Quantity of Raw material that is needed

Agenda Item 2

Discussion point 1	What will be the resources of information
Discussion point 2	What needs to improve the quality of the product
Discussion point 3	Past Reviews of the product

Agenda Item 3

Discussion point 1	Analysis of reviews
Discussion point 2	How to overcome those faults
Discussion point 3	Reorganise the product

Agenda Item 4

Discussion point 1	Environmental issues faced from product
Discussion point 2	Related analysis of environmental issues
Discussion point 3	Procedures to overcome environmental issues.

General Discussion

Discussion point 1	Communication doubts
Discussion point 2	Analysis the doubt solving
Discussion point 3	Finalising the solution for the environmental issues

Action Items

Action Item	Assigned	Due Date
Needs of environmental resources	Manager	29-05-2022
Need of new resources	Project manager	28-07-2022

End of Meeting Minutes Template

Task 1.4 Identify and Evaluate Internal and External Factors

Identify and evaluate internal and external factors and issues likely to cause changes to the desired future state of the program.

Use your organisation’s template for documenting program internal and external factors and issues, or you may use the Generic Program Internal and External Factors template provided along with this workbook.

Refer to internal and external sources of information to help you identify these internal and external factors and issues. Sources of information may include but are not limited to legislation, regulations, Australian standards, client feedback impacting the program, or lessons learnt documentation from previous programs/projects, resourcing availability, etc.

You will be assessed on:

§ Practical knowledge of internal and external factors and issues.

§ Practical skills relevant to identifying and evaluating internal and external factors and issues likely to cause changes to the desired future state.

§ Advanced writing skills.

§ Practical skills relevant todeveloping and documenting program documentation.

Before starting this task, review the Workplace Assessment Task 1.4 – Assessor’s Checklist provided along with this workbook. This form lists the criteria your submission must address to complete this task satisfactorily.

Your assessor will also:

§ Organise workplace resources required for you to complete this assessment.

§ Discuss with you the requirements listed in the Assessor’s Checklist prior to the assessment.

§ Address your queries and concerns regarding this task.

After completing this task, submit the following to your assessor:

§ A copy of the program internal and external factors and issues document that you completed.

§ Copies of internal and external sources of information you accessed and referred to.

Program Internal and External FactorsTemplate

Program name: XYZ Program

Prepared by: project manager

Date: 27-07-2022

Internal Factors& Issues
Internal factors	Potential issues	Likelihood (select)	Consequence (select)	Risk (select)	Risk Control
Staff members	Unskilled staff members lead to higher inappropriate of work	☐ High	☐ High	☐ High	Hiring of knowledgably and qualified staff
Lack of communication	Leads to mislead to staff	☐ High	☐ High	☐ High	Communication should made cleared and in effective way

Factor Tile

Potential issues

Likelihood

(select)

Consequence

(select)

Risk

(select)

Risk Control

Advanced machinery

Basic and most important to handle and give rise to decreased the quality of product

☐ High

Using the modern and efficient technology

Marketing

Misleads the stakeholders and customers

☐ High

Using a good way of marketing at the market place

External Factors& Issues
External factors	Potential issues	Likelihood (select)	Consequence (select)	Risk (select)	Risk Control
Raw material	Impact the quality of product	☐ High	☐ High	☐ High	Use a selective method while selecting raw material.
Advertisement	Information will not be delivered to customer	☐ High	☐ High	☐ Medium	Use a appropriate tools pf advertisement.

End of Program Internal and External Template

Task 1.5 Agree on Desired Future State and Expected Benefits

While being observed by your assessor, meet with the program sponsor/s to:

§ discuss and agree on the desired future state and

§ confirm everyone’s understanding of the expected benefits of the program.

During the meeting, refer to documentation relevant to the desired future state and expected benefits, e.g. program scope document, internal and external factors and issues, risk analysis, etc.

Record the minutes of your discussion with the program sponsor. Use your organisation’s template for documenting meeting minutes, or you may use the Generic Meeting Minutes template provided along with this workbook.

You will be assessed on:

§ Practical knowledge of the desired future state and expected program benefits.

§ Practical skills relevant to working with program sponsors to agree on the desired future state.

§ Practical skills relevant to working with program sponsors to confirming understanding of the expected benefits of the program.

§ Practical skills relevant to communicating and negotiating with relevant program stakeholders.

Before starting this task, review the Workplace Assessment Task 1.5 – Observation Form provided along with this workbook. This form lists all the practical skills you need to demonstrate while completing this task.

Your assessor will also:

§ Organise workplace resources required for you to complete this assessment.

§ Discuss with you the practical skills listed in the Observation Form prior to the assessment.

§ Address your queries and concerns regarding this task.

After completing this task, submit the following to your assessor:

A copy of the meeting minutes that you completed.
Copies of documentation you referred to during the meeting relevant to the desired future state and expected benefits, e.g. program scope document, internal and external factors and issues, risk analysis, etc.

Meeting Minutes Template

Meeting Details

Meeting called
Date of meeting	27-07-2022
Time of meeting	11:00 am
Location of meeting	Conference room

Meeting Participants

Facilitator	Senior Manager
Note-taker
Attendees	Stakeholders, Employees, shareholders

Agenda Item 1

Discussion point 1	Establish resources of that are required for the workplace
Discussion point 2	Discuss on requirements of the company.
Discussion point 3	Solving the queries regarding current project.

Agenda Item 2

Discussion point 1	Provide information on program execution approaches.
Discussion point 2	Communication strategies to communicate with stakeholders.
Discussion point 3	Discuss practical skills to communicate with stakeholders regarding changes from the current state and future state.

Agenda Item 3

Discussion point 1	Program execution approaches that are used for governance models.
Discussion point 2	Discuss a practical skill that is relevant to communication with shareholders and stakeholders.
Discussion point 3	Discuss negotiation with relevant program stakeholder.

Agenda Item 4

Discussion point 1	Organize resources for the workplace and for projects.
Discussion point 2	Discuss problems related to current projects.
Discussion point 3	Make lists of requirements deliverables for the project.

General Discussion

Discussion point 1	Strategies for Program execution approaches.
Discussion point 2	Discussion on practical skills relevant to stakeholders.
Discussion point 3	Negotiating with the relevant program.

Action Items

Action Item	Assigned	Due Date
For making proper strategies for program execution approaches.	Senior managers	08-08-2022
Develop communication skill	Project Manager	10-08-2022
Maintain proper resources. sssss	Manager	12-08-2022

End of Meeting Minutes Template

Part II. The Program Execution Approach

Task 2.1Develop the Program Execution Approach

Develop the program execution approach covering:

§ stakeholder engagement

§ program and project plans and

§ program and project management tools and software

Use your organisation’s template for documenting the program execution approach, or you may use the Generic Program Execution Approach template provided along with this workbook.

Refer to relevant documents such as the supplier selection documentation, relevant meeting minutes, program and project charters to help you develop your program execution approach.

You will be assessed on:

§ Practical knowledge of program execution approaches.

§ Practical skills relevant to identifying and developing the program execution approach.

§ Advanced writing skills.

§ Practical skills relevant to developing and documenting a program execution strategy.

Before starting this task, review the Workplace Assessment Task 2.1 – Assessor’s Checklist provided along with this workbook. This form lists the criteria your submission must address to complete this task satisfactorily.

Your assessor will also:

§ Organise workplace resources required for you to complete this assessment.

§ Discuss with you the requirements listed in the Assessor’s Checklist prior to the assessment.

§ Address your queries and concerns regarding this task.

After completing this task, submit the following to your assessor:

§ A copy of the program execution approach that you completed, including at least the following information:

o stakeholder engagement.

o program and project plans.

o program and project management tools and software.

§ A copy of the documents you referred to for this task, e.g. supplier selection documentation, relevant meeting minutes, program and project charters.

Task 2.2Identify, Monitor and Evaluate Internal and External Factors

2.2.1 Identify and Evaluate Internal and External Factors

Identify and evaluate internal and external factors and issues likely to cause changes to the program execution approach.

Note that throughout the program you are undertaking, these factors and issues must be controlled to mitigate their impact on the program execution approach. You will be required to monitor these internal and external factors and issues three times in Task 2.2.2after the implementation of controls.

Refer to internal and external sources of information to help you identify these internal and external factors and issues. Sources of information may include but are not limited to legislation, regulations, standards, client feedback impacting the program execution approach, or lessons learnt documentation from previous programs/projects, resourcing availability, etc.

You will be assessed on:

§ Practical knowledge of internal and external factors and issues.

§ Practical skills relevant to identifying and evaluating internal and external factors and issues likely to cause changes to the program execution approach.

§ Advanced writing skills.

§ Practical skills relevant todeveloping and documenting program documentation.

Before starting this task, review the Workplace Assessment Task 2.2.1 – Assessor’s Checklist provided along with this workbook. This form lists the criteria your submission must address to complete this task satisfactorily.

Your assessor will also:

§ Organise workplace resources required for you to complete this assessment.

§ Discuss with you the requirements listed in the Assessor’s Checklist prior to the assessment.

§ Address your queries and concerns regarding this task.

After completing this task, submit the following to your assessor:

§ A copy of the program internal and external factors and issues document that you completed.

§ Copies of internal and external sources of information you accessed and referred to.

ProgramExecution ApproachTemplate

Program name: Sustainability and boost of sale

Prepared by: Manager

Date: 20/05/2022

Stakeholder Roles & Responsibilities
Stakeholder Name	Type	RACI Role
Mr James	Program manager	Responsible
Mr Thomas	Marketing manager	Accountable
Mr Oliver	Sales manager	Informed

Stakeholder Engagement

The sales manager must conduct regular formal meetings with the marketing manager and program manager to provide the sales data or information to identify whether the organisation achieve their goals or not. The marketing manager must conduct market research to identify the demands of the customers to fulfil their demands.

Stakeholder Communication Plan
Name of communicator	Name of person to be communicated to	Goals of communication	Communication techniques to be used	Frequency of communication
Mr James	Mr Thomas and Mr Oliver	Communicate the performance of the whole program.	Face to face meetings	Regular basis
Mr Thomas	Mr Thomas and Mr James	Discussion is related to the demands of the people and current market trends.	Emailed	Weekly
Mr Oliver	Mr James and Mr Thomas	Discuss the sales figure or data of the business.	Face to face meetings	Weekly
Mr Leo	Mr Thomas, Mr Oliver, and Mr James	Provide information related to overall operations.	Face to face meetings	Monthly

Change Management Approach

1. All the employees must focus on increasing the sale of the business.

2. All the employees must use the open communication method to build good working relationships.

3. All the employees must use the resources properly to maintain sustainability in the workplace.

4. The company must purchase the resources to manufacture products that do not affect the environment in any way.

Program and Project Management Tools and Software

1. Accounting software.

2. Resource management software.

3. Sale management software.

4. Proof hub

5. Zoho projects.

Preferred Supplier List
No.	Products and/or Services	Preferred Supplier Name
1
2	Use natural and organic ingredients to manufacture beauty care products.	Mr Jack
3	Marketing research to identify the problem of the customers.	Mr Tom
4	Adopt the new sales techniques.	Mr Thomas
5	Adopt new marketing techniques.	Mr Oliver

Work Breakdown Structure

Project 1(duplicate for each project)

Proposed Program Deliverables & Timelines
Project 1
Deliverable No	Deliverable	Estimated Due Date
1	List all project deliverables in sequential order	List estimated due date
2	Use best quality resources.	22/05/2022
3	Purchase less harmful chemical substances.	25/05/2022
4	Purchase natural ingredients	27/05/2022
5	Purchase organic ingredients	28/05/2022
Project 2
Deliverable No	Deliverable	Estimated Due Date
1	List all project deliverables in sequential order	List estimated due date
2	Good communication method	22/05/2022
3	Good customer handling process	25/05/2022
4	Conduct market research	27/05/2022
5	Online promotion	28/05/2022

End of Program Execution Approach Template

2.2.2 Monitor Internal and External Factors

Monitor the internal and external factors and issues you identified in Task 2.2.1 at least two times throughout the program you are undertaking.

Use your organisation’s template for monitoring program internal and external factors and issues, or you may use the Generic Program Internal and External Factors Monitoring template provided along with this workbook.

You will be assessed on:

§ Practical knowledge of internal and external factors and issues.

§ Practical skills relevant to monitoring internal and external factors and issues likely cause changes to the program execution approach.

§ Advanced writing skills.

Before starting this task, review the Workplace Assessment Task 2.2.2 – Assessor’s Checklist provided along with this workbook. This form lists the criteria your submission must address to complete this task satisfactorily.

Your assessor will also:

§ Organise workplace resources required for you to complete this assessment.

§ Discuss with you the requirements listed in the Assessor’s Checklist prior to the assessment.

§ Address your queries and concerns regarding this task.

After completing this task, submit the following to your assessor:

§ A copy of the program internal and external factors and issues monitoring document that you completed for each monitoring instance:

- Monitoring 1
- Monitoring 2

ProgramInternal and External FactorsMonitoring Template

Program name: Increase sales

Prepared by: Manager

Date of monitoring: 25-05-2022

Internal Factors& Issues

Monitor the effectiveness of implemented risk controls and assess the remaining risk to the program’s execution approach

Internal factor

Potential issues

Initial risk level

(select)

Risk control implemented

Effectiveness of risk controls

Revised or remaining risk

Employee turnover is the first internal factor

Issues generated are such as that motivation of employees have been decreased

☒ High

☐ Medium

☐ Low

Actions taken are such as that training will be given to employees

☐ High

☒ Medium

☐ Low

☐ High

☒ Medium

☐ Low

Factor Tile

Potential issues

Initial risk level

(select)

Risk control implemented

Effectiveness of risk controls

Revised or remaining risk

Clients are not satisfied with the products and services of the organization.

Potential issues are such as that modification is not done and the right technology is not used.

☐ High

☒ Medium

☐ Low

Risk Controls methods include such as new technology are implemented and actions are taken accordingly.

☒ High

☐ Medium

☐ Low

☒ High

☐ Medium

☐ Low

Technological factors are the important.

Potential issues for the technokogy are such as that technology has not been revised.

☒ High

☐ Medium

☐ Low

Risk controls methods are such as that technology must be revised properly and ensure that technology will be implement as per the market requirements.

☐ High

☒ Medium

☐ Low

☐ High

☒ Medium

☐ Low

External Factors & Issues Monitor the effectiveness of implemented risk controls and assess the remaining risk to the program’s execution approach
External factor	Potential issues	Initial risk level (select)	Risk control implemented	Effectiveness of risk controls	Revised or remaining risk
Economic cycle is not proper in the organization	Potential issues are such as that interest rates have been increased	☐ High ☒ Medium ☐ Low	Risk controls are implemented are such as that remove unclear and unhealthy costs.	☒ High ☐ Medium ☐ Low	☒ High ☐ Medium ☐ Low
Competitors marketing position	Potential issues are such as that position will be maintained in the organization, and ensure that all employees are contributing towards the work.	☒ High ☐ Medium ☐ Low	Risk controls are such as that collaborate with the competitors.	☒ High ☐ Medium ☐ Low	☒ High ☐ Medium ☐ Low
Laws and regulations are not followed	Potential issues for not implementing the laws and regulations are that it has been not communicated to the employees	☒ High ☐ Medium ☐ Low	Risk control methods are such as that it will be communicated to all the employees and ensure that everyone is following.	☒ High ☐ Medium ☐ Low	☐ High ☒ Medium ☐ Low

Task 2.3 Review Program Execution Approach and Make Changes

2.3.1 Review Program Execution Approach

Review the program execution approach. Your review must cover:

§ Internal and external factors and issues you identified and monitored in Task 2.2.

§ How it aligns with the program’s expected benefits.

Based on your review outcomes, determine and plan for changes that must be made to the program execution approach.

Refer to relevant documents such as the initial program execution approach document, risk register, risk assessments, records related to internal and external factors, correspondence, relevant meeting minutes, etc., to help with this review.

Use your organisation’s template for documenting the program execution approach review, or you may use the Generic Program Execution Approach Review template provided along with this workbook.

You will be assessed on:

§ Practical knowledge of program execution approaches.

§ Practical skills relevant to reviewing the program execution approach and confirming alignment with expected benefits.

§ Practical skills relevant to monitoring and evaluating processes and changed circumstances.

§ Advanced writing skills.

§ Practical skills relevant todeveloping and documenting program documentation.

Before starting this task, review the Workplace Assessment Task 2.3.1 – Assessor’s Checklist provided along with this workbook. This form lists the criteria your submission must address to complete this task satisfactorily.

Your assessor will also:

§ Organise workplace resources required for you to complete this assessment.

§ Discuss with you the requirements listed in the Assessor’s Checklist prior to the assessment.

§ Address your queries and concerns regarding this task.

After completing this task, submit the following to your assessor:

§ A copy of the Program Execution Approach Review that you completed.

§ A copy of the documents you referred to for this task, e.g. program execution approach document, risk register, risk assessments, records related to internal and external factors, correspondence, relevant meeting minutes, etc., to help with this review.

Program Execution Approach Review Template

Program name: Sustainability and boost of sale

Prepared by: Operational manager

Date: 28-07-2022

Program Execution Risks As identified from internal and external factors and issues
Risk description	Risk level e.g. high, medium, low	Execution approach area impacted e.g. stakeholder roles and responsibilities, communication plans, tools, software, supplier selection, WBS, deliverables
The quality of raw material	High	Supplier selection
Communication	Medium	Communication plan
IT software errors	Medium	Software
Communication deliveries	Medium	Stakeholders
Quality of deliverable	High	Deliverables

Alignment with Expected Benefits As identified from internal and external factors and issues
Expected Program Benefits
The quality of the raw material will improve and results in a good manufacturing product.
The bug is fixed in the software will help in the smooth conduct of the activities.
The training sessions are done so that there will improvement in communication.
Improved deliverables help in the smooth conduct of the manufacturing product.

Alignment of Execution Approach	Yes / No
Are program and project stakeholders aligned? § Informed of program and project objectives and benefits § In agreement with program and project objectives and benefits § Accepting their allocated roles and responsibilities?	☒ Yes ☐ No
Do program and project stakeholders have the required skills and knowledge to fulfill their roles and responsibilities to achieve the desired benefits?	☒ Yes ☐ No
Is the execution plan realistic? § Does the WBS consider all activities, tasks, and sub-tasks required to achieve the desired program benefits? § Are all deliverables required to achieve the desired program benefits considered and listed in the execution plan? § Are deadlines achievable? § Are deliverables achievable?	☒ Yes ☐ No
Are suppliers able to deliver expected products and services? § Have the most suitable suppliers been chosen? § Have suppliers been briefed on expected deliverables and deadlines? § Are risk management, communication, and change management strategies in place to manages supplier issues and communications?	☒ Yes ☐ No

Alignment of Execution Approach	Yes / No
Are tools and software adequate to support all stakeholders? § Are all required tools, e.g. templates, forms, systems, policies, and procedures, etc. available to relevant stakeholders? § Is program and project software available and ready for use by relevant stakeholders? § Have stakeholders been briefed on tools and software to be used? § Have stakeholders been trained in the use of tools and software?	☒ Yes ☐ No
The training of the employees	☒ Yes ☐ No
The training about the new software and technical machinary	☒ Yes ☐ No

Required Changes to the Program Execution Approach
Execution approach areas requiring changes e.g. stakeholder roles and responsibilities, communication plans, tools, software, supplier selection, WBS, deliverables	Required changes e.g. enlist additional suppliers, break up project two into two separate projects	Responsible	Due Date
Communication plan	Training	HR Manager	28-07-2022
Stakeholders responsibilities	Should need basic training	HR Manager	28-07-2022
Software	Need bug free	Technical Manager	29-07-2022
Supplier selection	Enlist additional suppliers	Operational Manager	30-07-2022
Deliverables	Enlist more deliverables	Operational Manager	30-07-2022

End of Program Execution Approach Review Template

ProgramExecution ApproachTemplate

Program name: Sustainability and boost of sale

Prepared by: Manager

Date: 27/07/2022

Stakeholder Roles & Responsibilities
Stakeholder Name	Type	RACI Role
Mr James	Program manager	Responsible
Mr Thomas	Marketing manager	Accountable
Mr Oliver	Sales manager	Informed

Stakeholder Engagement

Stakeholder Communication Plan
Name of communicator	Name of person to be communicated to	Goals of communication	Communication techniques to be used	Frequency of communication
Mr James	Mr Thomas and Mr Oliver	Communicate the performance of the whole program.	Face to face meetings	Regular basis
Mr Thomas	Mr Thomas and Mr James	Discussion is related to the demands of the people and current market trends.	Emailed	Weekly
Mr Oliver	Mr James and Mr Thomas	Discuss the sales figure or data of the business.	Face to face meetings	Weekly
Mr Leo	Mr Thomas, Mr Oliver, and Mr James	Provide information related to overall operations.	Face to face meetings	Monthly

Change Management Approach

Describe how changes to the program will be managed (escalated, documented, followed up, approved).

1. All the employees must focus on increasing the sale of the business.

2. All the employees must use the open communication method to build good working relationships.

3. All the employees must use the resources properly to maintain sustainability in the workplace.

4. The company must purchase the resources to manufacture products that do not affect the environment in any way.

Program and Project Management Tools and Software

1. Accounting software.

2. Resource management software.

3. Sale management software.

4. Proof hub

5. Zoho projects.

Preferred Supplier List
No.	Products and/or Services	Preferred Supplier Name
1	List the products and/or services to be procured for this program.	List the supplier’s name
2	Use natural and organic ingredients to manufacture beauty care products.	Mr Jack
3	Marketing research to identify the problem of the customers.	Mr Tom
4	Adopt the new sales techniques.	Mr Thomas
5	Adopt new marketing techniques.	Mr Oliver

Work Breakdown Structure

Project 1(duplicate for each project)

Proposed Program Deliverables & Timelines
Project 1
Deliverable No	Deliverable	Estimated Due Date
1	List all project deliverables in sequential order	List estimated due date
2	Use best quality resources.	22/05/2022
3	Purchase less harmful chemical substances.	25/05/2022
4	Purchase natural ingredients	27/05/2022
5	Purchase organic ingredients	28/05/2022
Project 2
Deliverable No	Deliverable	Estimated Due Date
1	List all project deliverables in sequential order	List estimated due date
2	Good communication method	22/05/2022
3	Good customer handling process	25/05/2022
4	Conduct market research	27/05/2022
5	Online promotion	28/05/2022

End of Program Execution Approach Template

2.3.2 Make Changes to Program Execution Approach

Implement the changes you determined in Task 2.3.1in the program execution approach you initially developed in Task 2.1.

You will be assessed on:

§ Practical knowledge of program execution approaches.

§ Practical skills relevant to making changes to the program execution approach.

§ Advanced writing skills.

§ Practical skills relevant to developing and documenting a program execution strategy.

Before starting this task, review the Workplace Assessment Task 2.3.2 – Assessor’s Checklist provided along with this workbook. This form lists the criteria your submission must address to complete this task satisfactorily.

Your assessor will also:

§ Organise workplace resources required for you to complete this assessment.

§ Discuss with you the requirements listed in the Assessor’s Checklist prior to the assessment.

§ Address your queries and concerns regarding this task.

After completing this task, submit the following to your assessor:

§ A copy of your updated program execution approach reflecting the changes identified in Task 2.3.1, with adjusted areas highlighted.

§ A copy of the original program execution approach developed in Task 2.1.

ProgramExecution ApproachTemplate

Program name: Sustainability and boost of sale

Prepared by: Manager

Date: 27/07/2022

Stakeholder Roles & Responsibilities
Stakeholder Name	Type	RACI Role
Mr James	Program manager	Responsible
Mr Thomas	Marketing manager	Accountable
Mr Oliver	Sales manager	Informed

Stakeholder Engagement

Stakeholder Communication Plan
Name of communicator	Name of person to be communicated to	Goals of communication	Communication techniques to be used	Frequency of communication
Mr James	Mr Thomas and Mr Oliver	Communicate the performance of the whole program.	Face to face meetings	Regular basis
Mr Thomas	Mr Thomas and Mr James	Discussion is related to the demands of the people and current market trends.	Emailed	Weekly
Mr Oliver	Mr James and Mr Thomas	Discuss the sales figure or data of the business.	Face to face meetings	Weekly
Mr Leo	Mr Thomas, Mr Oliver, and Mr James	Provide information related to overall operations.	Face to face meetings	Monthly

Change Management Approach

Describe how changes to the program will be managed (escalated, documented, followed up, approved).

1. All the employees must focus on increasing the sale of the business.

2. All the employees must use the open communication method to build good working relationships.

3. All the employees must use the resources properly to maintain sustainability in the workplace.

4. The company must purchase the resources to manufacture products that do not affect the environment in any way.

Program and Project Management Tools and Software

1. Accounting software.

2. Resource management software.

3. Sale management software.

4. Proof hub

5. Zoho projects.

6. Sheet maintainace

7. HR Management software

Preferred Supplier List
No.	Products and/or Services	Preferred Supplier Name
1	List the products and/or services to be procured for this program.	List the supplier’s name
2	Use natural and organic ingredients to manufacture beauty care products.	Mr Jack
3	Marketing research to identify the problem of the customers.	Mr Tom
4	Adopt the new sales techniques.	Mr Thomas
5	Adopt new marketing techniques.	Mr Oliver

Task 2.4 Communicate and Agree on Program Execution Approach

While being observed by your assessor, meet with relevant program stakeholders and:

§ Communicate the revised/updated program execution approach (from Task 2.3.2), specifically the changes made to the original program execution approach.

§ Establish agreement among the stakeholders to implement this revised/updated program execution approach.

Use your organisation’s template for documenting the meeting outcomes and the agreed program execution approach, or you may use the Generic Meeting Minutes template provided along with this workbook.

You will be assessed on:

§ Practical knowledge of program execution approaches.

§ Practical skills relevant to communicating with relevant stakeholders changes required to transition from current state to future state and agreeing on the approach.

§ Practical skills relevant to communicating and negotiating with relevant program stakeholders.

Before starting this task, review the Workplace Assessment Task 2.4 – Observation Form provided along with this workbook. This form lists all the practical skills you need to demonstrate while completing this task.

Your assessor will also:

§ Organise workplace resources required for you to complete this assessment.

§ Discuss with you the requirements listed in the Observation Form prior to the assessment.

§ Address your queries and concerns regarding this task.

After completing this task, submit the following to your assessor:

§ A copy of the minutes from your meeting.

§ Copy of program execution approach document/s you referred to during the meeting.

Meeting Minutes Template

Meeting Details

Meeting called
Date of meeting	22-05-2022
Time of meeting	11:00 am
Location of meeting	Conference room

Meeting Participants

Facilitator	Senior Manager
Note-taker
Attendees	Stakeholders, Employees, shareholders

Agenda Item 1

Discussion point 1	Establish workplace important resources.
Discussion point 2	Discuss on requirements of the company.
Discussion point 3	Solving the queries regarding current project.

Agenda Item 2

Discussion point 1	Provide information on program execution approaches
Discussion point 2	Communication strategies to communicate with stakeholders.
Discussion point 3	Discuss practical skills to communicate with stakeholders regarding changes from the current state and future state.

Agenda Item 3

Discussion point 1	Program execution approaches that are used for governance models.
Discussion point 2	Discuss a practical skill that is relevant to communication with shareholders and stakeholders.
Discussion point 3	Discuss negotiation with relevant program stackholder.

Agenda Item 4

Discussion point 1	Organize resources for the workplace and for projects.
Discussion point 2	Discuss problems related to current projects.
Discussion point 3	Make lists of requirements for the project.

General Discussion

Discussion point 1	Strategies for Program execution approaches.
Discussion point 2	Discuss practical skills relevant to stakeholders.
Discussion point 3	Negotiating with the relevant program.

Action Items

Action Item	Assigned	Due Date
For making proper strategies for program execution approaches.	Senior managers	30-07-2022
Develop communication skill	Project Manager	28-07-2022
Maintain proper resources.	Manager	28-07-2022

End of Meeting Minutes Template

Part III. ProgramExecution ApproachTemplate

Program name: Sustainability and boost of sale

Prepared by: Manager

Date: 20/05/2022

Stakeholder Roles & Responsibilities
Stakeholder Name	Type	RACI Role
Mr James	Program manager	Responsible
Mr Thomas	Marketing manager	Accountable
Mr Oliver	Sales manager	Informed

Stakeholder Engagement

Describe how stakeholders will be engaged throughout the program to support seamless execution. Consider regular audits, follow up meetings, feedback meetings, brainstorming sessions, lessons learned sessions, etc.

Stakeholder Communication Plan
Name of communicator	Name of person to be communicated to	Goals of communication,e.g. progress update, status review	Communication techniques to be used e.g. face-2-face meeting emailed report	Frequency of communication,e.g. weekly
Mr James	Mr Thomas and Mr Oliver	Communicate the performance of the whole program.	Face to face meetings	Regular basis
Mr Thomas	Mr Thomas and Mr James	Discussion is related to the demands of the people and current market trends.	Emailed	Weekly
Mr Oliver	Mr James and Mr Thomas	Discuss the sales figure or data of the business.	Face to face meetings	Weekly
Mr Leo	Mr Thomas, Mr Oliver, and Mr James	Provide information related to overall operations.	Face to face meetings	Monthly

Change Management Approach

Describe how changes to the program will be managed (escalated, documented, followed up, approved).

1. All the employees must focus on increasing the sale of the business.

2. All the employees must use the open communication method to build good working relationships.

3. All the employees must use the resources properly to maintain sustainability in the workplace.

4. The company must purchase the resources to manufacture products that do not affect the environment in any way.

Program and Project Management Tools and Software

List the program and project management tools and software to be used. Consider tools and software to help manage program plans, costs, changes, issues, risks, approvals, reviews, etc.

1. Accounting software.

2. Resource management software.

3. Sale management software.

4. Proof hub

5. Zoho projects.

Preferred Supplier List
No.	Products and/or Services	Preferred Supplier Name
1	List the products and/or services to be procured for this program.	List the supplier’s name
2	Use natural and organic ingredients to manufacture beauty care products.	Mr Jack
3	Marketing research to identify the problem of the customers.	Mr Tom
4	Adopt the new sales techniques.	Mr Thomas
5	Adopt new marketing techniques.	Mr Oliver

Work Breakdown Structure

Project 1(duplicate for each project)

Proposed Program Deliverables & Timelines
Project 1
Deliverable No	Deliverable	Estimated Due Date
1	List all project deliverables in sequential order	List estimated due date
2	Use best quality resources.	22/05/2022
3	Purchase less harmful chemical substances.	25/05/2022
4	Purchase natural ingredients	27/05/2022
5	Purchase organic ingredients	28/05/2022
Project 2
Deliverable No	Deliverable	Estimated Due Date
1	List all project deliverables in sequential order	List estimated due date
2	Good communication method	22/05/2022
3	Good customer handling process	25/05/2022
4	Conduct market research	27/05/2022
5	Online promotion	28/05/2022

End of Program Execution Approach Template

The Program Governance

Task 3.1 Develop a Business Case and Seek Approval

Prepare the business case for the desired future state and program execution approachyou have previously developed.

When developing the business case, refer to relevant documents such as the program scope, program execution approach, relevant minutes from previous meetings with program stakeholders,

Use your organisation’s template for documenting the business case, or you may use the Generic Program Business Case template provided along with this workbook.

Submit/email your business case to the relevant stakeholders for approval.

You will be assessed on:

§ Practical knowledge of the business case.

§ Practical skills relevant to developing the program business case.

§ Practical skills relevant to seeking approval from the relevant stakeholders on program business case.

§ Advanced writing skills.

Before starting this task, review the Workplace Assessment Task 3.1 – Assessor’s Checklist provided along with this workbook. This form lists the criteria your submission must address to complete this task satisfactorily.

Your assessor will also:

§ Organise workplace resources required for you to complete this assessment.

§ Discuss with you the requirements listed in the Assessor’s Checklist prior to the assessment.

§ Address your queries and concerns regarding this task.

After completing this task, submit the following to your assessor:

§ A copy of the program business case you developed. This must be signed-off or approved by the relevant stakeholders.

§ A copy of the documents you referred to for this task, e.g. program scope, program execution approach, desired future state document, meeting minutes.

ProgramBusiness CaseTemplate

Program name: Sustainability and increasing sales

Prepared by: Project manager

Date: 20 May 2022

Problem or Opportunity Statement

The current problem is to increase sales of the organization. It could be done by managing marketing opportunities well.

Program Objectives

High level goals of the program are as follows

1) Increase sales

2) Maintain sustainability

3) Manufacture different products

Future State Description

To achieve goals and targets

To compete with the competitors

Alignment with Strategic Objectives

It is needed to align small goals to achieve strategic objectives of the organization.

Program Exclusions

1) Maintenance of risk

2) technical Software

3) IT software maintenance

Program Clients & Expectations
Client Name	Expectations

Program Manager	To achieve productive goals
Sales manager	To increase sales
Product manager	To compete with competitors
Marketing manager	To achieve desired goals and targets

Measurable Success Criteria

1. Changes in sales

2. Changes in profit

3. Changes in revenue

Recommendations

Policies and procedures must be followed to achieve goals and targets. It is recommended to follow guidelines to maintain effectiveness as well as efficiency of the organization.

Expected Outcome & Benefits

1. Retained profit

2. Return on investment

3. Profit

4. Marginal profit

5. KPIs of the marketing

Assumptions
No.	Assumption	Potential impacts if the assumption is proven to be false

2	Marketing factors	Change in competition
3	Physical factors	Change in equipments & resources
4	Social factors	Change in habits and society
5	Technological factors	Changes in technology

Relevant Projects
No.	Project	Expected outcomes

2	Risk Management	Positive outcome
3	Sustainability management	Positive outcome

Stakeholder Roles & Responsibilities
Stakeholder Name	Type	RACI Role
Marketing manager	Senior manager	Accountable
Society Manager	Project clients	Responsible

Stakeholder Engagement Strategies

Monitoring and evaluation must be done time to time. Training must be conducted on regular basis to maintain its performance.

Stakeholder Communication Plan
Name of communicator	Name of person to be communicated to	Goals of communication,e.g. progress update, status review	Communication techniques to be used e.g. face-2-face meeting emailed report	Frequency of communication,e.g. weekly
Marketing manager	Marketing executive	Increase sales	Direct communication	Weekly
Sales manager	Sales executive	Promote products	Indirect communication	Monthly

Program and Project Management Tools and Software

1.Costing tools

2.Marketing tools

3. Risk tools

Constraints & Limitations
Program Start	27-07-2022
ProgramEnd	28-08-2022
Hard Deadlines	29-08-2022
Others	To achieve goals and targets timely
Budget constraints	$100
Quality or performance constraints	Quality manager is responsible to maintain quality of products.
Equipment/Personnel Constraints	Marketing tools
Regulatory Constraints	Laws, regulations and rules regarding sales and market

Program Risks & Risk Controls
Risks	Risk Controls
Marketing risk	To improve marketing skills
Technological risk	To conduct technological skills

Execution Approach

By following action plans and procedures.

Change Management Approach

It is needed to analyse time to time, evaluate different aspects, implement and following up the rules and procedures.

Program Deliverables
Deliverable No.	Description

2	Increased sales

Supplier List
No.	Products and/or Services	Supplier Name
1	List the products and/or services to be procured for this program.	List the supplier’s name
2	Innovative Products	Supply manager

Program Activities &Tasks
Project 1
Activity and Task Titles	Description	For deliverable no.

Marketing activity	Promoting products	2
Project 2
Activity and Task Titles	Description	For deliverable no.

Sales activity	Achieving daily targets and goals	3

Estimated hours
Program Tasks	Hours

Following up	7 hours

Estimatedother resources (not hours)
Resources	Quantity required

Direct material & labour	3 times in a week

Estimated Costs/Budget
Project	Tasks or Milestones	Cost type	Estimated cost

Sales project	Achieve daily tasks	Direct labour	$20.00
Total estimated cost/budget			$100.00

Approval
Stakeholder Name	Role of Stakeholder	Date submitted	Date approved
Marketing manager	Dealing market	20 may	21 May
Sales manager	Dealing sales	20 may	21 May

End of ProgramBusiness Case Template

Task 3.2 Develop the Program Management Structure

Develop the program management structure. At a minimum, this must cover:

§ Program life cycle stages and activities

§ Stakeholder roles and responsibilities

§ Program organisational charts

§ Responsible, Accountable, Consulted, Informed (RACI) matrix

§ Job descriptions

Use your organisation’s template for documenting the program management structure, or you may use the Generic Program Management Structure template provided along with this workbook.

You will be assessed on:

§ Practical knowledge of program governance models.

§ Practical skills relevant to developing a program management structure.

§ Practical skills relevant to developing and documenting a program governance model.

§ Advanced writing skills.

Before starting this task, review the Workplace Assessment Task 3.2 – Assessor’s Checklist provided along with this workbook. This form lists the criteria your submission must address to complete this task satisfactorily.

Your assessor will also:

§ Organise workplace resources required for you to complete this assessment.

§ Discuss with you the requirements listed in the Assessor’s Checklist prior to the assessment.

§ Address your queries and concerns regarding this task.

After completing this task, submit the following to your assessor:

§ A copy of the program management structure you developed.

Program Management Structure

Program name: Increasing sales of Organization

Prepared by: Manager

Date:27-07-2022

Program Life Cycle Stages & Activities
Determining the objectives	Objectives will be communicated	Implementation of objectives
Determing the activities	Strategies determine	Implementation of strategies
Communicating the objectives	Objectives will also be implemented	Compare the performance of the objectives
Determine the performance	Activities will be determine for achieving the performance	Timeline will be decided for achieving the performance
Recruitment of employees	Recruitment will also be done according to the requirements	Recruitment will be done internally and externally
Training will be given to the employees	According to the objectives, training will be given	Training will improve the performance
Ensuring that performance of employees will be maintained	Performance will be compared with the benchmarks	Feedback will be given to achieve the performance objectives

Program Org Chart

Stakeholder Roles

Stakeholder Title

e.g.program manager

Program job description

e.g. planning the program and monitoring its issues, resolving issues across project teams, coordinating resources across all project teams

Project Manager

Managing the project and give the activities assigned

Stakeholder Responsibilities
Stakeholder Name	Type e.g. program manager, client, project 1 team member, project 1 manager	RACI Role R-Responsible, A-Accountable, C-Consulted, I-Informed
John Thomas	Project manager	Consulted
David Watson	Client	Informed

ProgramManagement StructureTemplate

Program name:Increasing sales of Organization

Prepared by:Manager

Date:25-05-2022

Program Life Cycle Stages & Activities
Determining the objectives	Objectives will be communicated	Implementation of objectives
Determing the activities	Strategies determine	Implementation of strategies
Communicating the objectives	Objectives will also be implemented	Compare the performance of the objecctives
Determine the performance	Activities will be determine for achieveing the performance	Timeline will be decided for achieving the performance
Recruitment of employees	Recruitment will also be done according to the requirements	Recruitment will be done internally and externally
Training will be given to the employees	According to the objectives, training will be given	Training will improve the performance
Ensuring that performance of employees will be maintained	Performance will be compared with the benchmarks	Feedback will be given to achieve the performance objectives

Program Org Chart

Stakeholder Roles

Stakeholder Title

e.g.program manager

Program job description

e.g. planning the program and monitoring its issues, resolving issues across project teams, coordinating resources across all project teams

Project Manager

Managing the project and give the activities assigned

Stakeholder Responsibilities
Stakeholder Name	Type e.g. program manager, client, project 1 team member, project 1 manager	RACI Role R-Responsible, A-Accountable, C-Consulted, I-Informed
John Thomas	Project manager	Consulted
David Watson	Client	Informed

Task 3.3 Develop Program Processes, Policies, and Procedures

Develop the following for the program you are undertaking for this assessment:

§ Processes to manage the program

§ Policies for managing the program

§ Procedures to be implemented as part of the policies you developed.

For this assessment, you will be required to submit copies of at least two processes, two policies, and two sets of procedures you developed.

Use your organisation’s template for documenting processes, policies, and procedures, or you may use the generic templates provided along with this workbook:

§ Generic Process Document Template

§ Generic Policy and Procedures Document Template

You will be assessed on:

§ Practical knowledge of the program management structure

§ Practical knowledge of processes, policies, and procedures for managing the program.

§ Practical skills relevant to developing processes, policies, and procedures for managing the program.

§ Advanced writing skills.

Before starting this task, review the Workplace Assessment Task 3.3 – Assessor’s Checklist provided along with this workbook. This form lists the criteria your submissions must address to complete this task satisfactorily.

Your assessor will also:

§ Organise workplace resources required for you to complete this assessment.

§ Discuss with you the requirements listed in the Assessor’s Checklist prior to the assessment.

§ Address your queries and concerns regarding this task.

After completing this task, submit the following to your assessor:

§ Copies of at least two processes you developed

§ Copies of at least two policies (and associated procedures) you developed

Process of development

There should be a proper technical requirement which must be followed by the technology and equipment that are new for the organisation
The Process will be in the proper manner first there will be confirmation of the product with the production department and then there will be a quality management manager that should be reviewed and finally the packaging of the product will be done for distribution.

Policies for the development

The policies that must be followed up to the mark of the matrix of the performance of the quality with the customer in the market.
the packaging of the product should be tight and environment friendly so that there is no harm or less harm to the environment.

Task 3.4 Develop the Knowledge Management System

Develop the knowledge management system for the program you are undertaking. This system must enable documentation of progress, insights, experiences, and learnings from the program execution.

Use the tool or software your organisation uses for developing and implementing knowledge management systems.

You will be assessed on:

§ Practical knowledge of program knowledge management systems.

§ Practical skills relevant to developing program knowledge management systems.

Before starting this task, review the Workplace Assessment Task 3.4– Assessor’s Checklist provided along with this workbook. This form lists the criteria your submission must address to complete this task satisfactorily.

Your assessor will also:

§ Organise workplace resources required for you to complete this assessment.

§ Discuss with you the requirements listed in the Assessor’s Checklist prior to the assessment.

§ Address your queries and concerns regarding this task.

After completing this task, present your knowledge management system to your assessor.

Knowledge Management System

The program will focus on the increase in the sales of the product but this program will also focus on the processes which are not harmful to the environment for this the organisation is managing all precautions of the environment. The organisation will focus on there will be less harmful to the environment. The program will have a dual nature of program firstly it will help increase the sales of the product through various marketing strategies. The marketing will be done on the basis of the marketing strategies which are taken by the marketing manager and sales manager of the organisation.

Another focus of the organisation is to maintain the products environment friendly and this will be achieved by the proper management of the waste that is left out after the manufacturing of the products. This waste is managed by the proper waste management which is according to Australian legislation. And this waste is made to use in other purposeful work.

The marketing strategies are used by the marketing manager and by the sales manager through proper marketing research and targeted people so that the penetration of the sales can be increased. The improvement of the program will be seen by the growth and increase in the sales of the organisation. And the peoples in this program are marketing manager, sales manager and their team.

Part IV. Review of Program Execution

Task 4.1 Finalise Financial, Legal, and Contractual Obligations

Conduct program finalisation activities to finalise financial, legal, and contractual obligations of the program.

Secure documentation from these activities. You will be required to submit copies of this documentation as evidence of completing this task.

You will be assessed on:

§ Practical knowledge of financial, legal, and contractual obligations relevant to the program.

§ Practical skills relevant to finalising financial, legal and contractual obligations.

Before starting this task, review the Workplace Assessment Task 4.1 – Assessor’s Checklist provided along with this workbook. This form lists all the requirements your submission must meet for a satisfactory performance.

Your assessor will also:

§ Organise workplace resources required for you to complete this assessment.

§ Discuss with you the requirements listed in the Assessor’s Checklist prior to the assessment.

§ Address your queries and concerns regarding this task.

After completing this task, submit the following to your assessor:

§ Documentation of finalising financial obligations of the program.

These may include finalised records of program expenditures, finalised budget, final payments to program suppliers and other final financial transactions, final financial report, etc.

§ Documentation of finalising legal obligations of the program.

These may include the product or phase acceptance by the client, whereby legally handing over the rights of the product from the supplier (you) to the client, sponsor and/or authority.

§ Documentation of finalising contractual obligations of the program.

These may include handover or deliverables endorsement documents, written confirmation by the client, sponsor and/or authority that all contractual deliverables have been delivered and that the contract is finalised.

Financial Obligations

The program will run within the budget which will be provided and sanctions to the marketing manager and also to the sales manager.

Marketing Manager: $10,000

Sales Manager: $6000

This is the budget to the manager which is used by them and the limit will be within these criteria of the program and the steps will be taken according to the objective of the program.

Legal Obligation

The legal obligation is government laws and regulations that are to follow by the organisation.

The standard quality of the product should meet the standards set by the government.

The use of the chemicals and other ingredients should be mentioned on the product so that customer can know the quality of the product. The customer service will be within the limit of the time period.

Contractual obligation

The obligation between the parties which are manufacturing the products and the sales parties about the product.

Delivery of the product should be on time with the quality of packing should be remain same as the manufactured company.

Service about the product should provide to the customers so that they will give feedback and help in the improvement of the product.

The payments should be done 40% at the time of ordering the product which are mandatory for the sales and 60% after the delivery of the products.

Task 4.2 Review and Seek Feedback on the Program Execution

While being observed by the assessor, meet with relevant program stakeholders to review and seek their feedback on the program execution, including the project governance and approaches implemented for the program.

Use your organisation’s template for documenting the minutes of this meeting, or you may use the Generic Meeting Minutes Template provided along with this workbook.

You will be assessed on:

§ Practical knowledge of established program execution approaches.

§ Practical knowledge of established program governance.

§ Practical skills relevant to seeking feedback from relevant stakeholders on the management of project governance and established approaches.

Before starting this task, review the Workplace Assessment Task 3.2 – Observation Form provided along with this workbook. This form lists all the practical skills you need to demonstrate while completing this task.

Your assessor will also:

§ Organise workplace resources required for you to complete this assessment.

§ Discuss with you the requirements listed in the Observation Form prior to the assessment.

§ Address your queries and concerns regarding this task.

After completing this task, submit a copy of the meeting minutes to your assessor.

Meeting Minutes Template

Meeting Details

Meeting called	For the summary of the program
Date of meeting	20-05-2022
Time of meeting	17:26
Location of meeting	Meeting hall

Meeting Participants

Facilitator	Stakeholder
Note-taker	Manger
Attendees	5

Agenda Item 1

Discussion point 1	Program execution
Discussion point 2	Approaches to the program execution.
Discussion point 3	An objective that determines the productivity of the program.

Agenda Item 2

Discussion point 1	The program management and the project management tool and software are needed for the execution like the proof hub, sale management software, and resource management of the software.
Discussion point 2	Management of the approaches that are changed must be there the resources which are required and maintain the sustainability of the workplace.
Discussion point 3	The required permission from the government are taken for the program so that program will run in smooth manner.

Agenda Item 3

Discussion point 1	The marketing will be done on the various platform like TV, newspaper and the internet social media.
Discussion point 2	The sales of the organisation should hiked and this will done by the proper management of the resources.
Discussion point 3	There will focus on the environment friendly product so that customer will gai the trust of the organisation and sales will icreased.

General Discussion

Discussion point 1	The financial budget is allocated for the program.
Discussion point 2	There will sales of the product for which sales manager is responsible and also responsible for the attraction of the customers.
Discussion point 3	The marketing manager will be responsible for the research of the market to identify the needs of the customers.

Action Items

Action Item	Assigned	Due Date
Organising program	Manager
Increase in the sales of the product	Sales Manager
The marketing of the product at different levels and platform	Marketing manager

End of Meeting Minutes Template

Task 4.3Document Program Learnings

Document the learnings from this program based on the feedback received from project and program stakeholders in Task 4.2 to improve future programs.

Use the system/template you have created for capturing program learnings in Task 4.2.

Your system/template must capture at least:

§ Feedback received in Task 4.2.

§ Lessons learned

§ Improvements for future projects/programs.

You will be assessed on:

§ Practical knowledge of knowledge management systems.

§ Practical skills relevant to documenting feedback received and identify improvements for future projects.

Before starting this task, review the Workplace Assessment Task 4.3 – Assessor’s Checklist provided along with this workbook. This form lists the criteria your submissions must address to complete this task satisfactorily.

Your assessor will also:

§ Organise workplace resources required for you to complete this assessment.

§ Discuss with you the requirements listed in the Assessor’s Checklist prior to the assessment.

§ Address your queries and concerns regarding this task.

After completing this task, submit your documentation of the learnings from this program to your assessor.

FEEDBACK FROM STAKEHOLDER

The feedback from the stakeholder when it was asked during the meeting was very positive the stakeholders liked the idea of the program and also, and they give recommendations that will improve the program. When stakeholders asked about the program planning they told that there is a good option of the use of social media platforms for the marketing purpose which is used and also social media is the best option for the organising of the program.

The most attractive part of the program which is really praised by the stakeholder is that the products are focused on maintaining the environment’s healthy and also the waste management that is left out after manufacturing the product.

The stakeholder also likes the program and said that the program has a good future as this program is an environmental focus that will help the environment as well and the government will also help in these initiatives of this type. The program which is run by the organisation gives the proper approach to the nature of the organisation.

The lesson from this program is that there is always a positive behaviour required for the proper execution of the program and also for the sales of the product their quality is not only responsible, marketing is also required so that there will be more popularity among the customers and the marketing will be done on the targeting based so that customer will attract towards the products.

References

Bicevskis, J., & Karnitis, G. (2020, June). Testing of execution of concurrent processes. In International Baltic Conference on Databases and Information Systems (pp. 265-279). Springer, Cham.

Bicevskis, J., Bicevska, Z., Karnitis, G., Nikiforova, A., & Oditis, I. (2021). Analysis of Concurrent Execution of Business Processes. Baltic Journal of Modern Computing, 9(4), 466-489.

Corradini, F., Marcelletti, A., Morichetta, A., Polini, A., Re, B., & Tiezzi, F. (2022, May). Flexible Execution of Multi-Party Business Processes on Blockchain. In 2022 IEEE/ACM 5th International Workshop on Emerging Trends in Software Engineering for Blockchain (WETSEB) (pp. 25-32). IEEE.

Li, G., Muthusamy, V., & Jacobsen, H. A. (2010). A distributed service-oriented architecture for business process execution. ACM Transactions on the Web (TWEB), 4(1), 1-33.

Ni, W., Yan, M., Liu, T., & Zeng, Q. (2022). Predicting remaining execution time of business process instances via auto-encoded transition system. Intelligent Data Analysis, 26(2), 543-562.

Polyvyanyy, A., Smirnov, S., & Weske, M. (2015). Business process model abstraction. In Handbook on business process management 1 (pp. 147-165). Springer, Berlin, Heidelberg.

Stachtiari, E., & Katsaros, P. (2018). Compositional execution semantics for business process verification. Journal of Systems and Software, 137, 217-238.

Williams, S. (2016). Business intelligence strategy and big data analytics: a general management perspective. Morgan Kaufmann.

Assessment Workbook Checklist

TO THE CANDIDATE

When you have completed this assessment workbook, review your work, and ensure that:

☐You have completed all the Knowledge Assessments Questions.

☐You have completed the Practical Assessments in this workbook:

☐Workplace Assessment

☐Task 1.1 Develop a Program Scope

☐Task 1.2 Define and Agree on the Desired Future State Description

☐Task 1.3 Identify Gaps Between Current State and Desired Future State

☐Task 1.4 Identify and Evaluate Internal and External Factors

☐Task 1.5 Agree on Desired Future State and Expected Benefits

☐Task 2.1 Develop the Program Execution Approach

☐Task 2.2 Identify, Monitor and Evaluate Internal and External Factors

☐Task 2.2.1 Identify and Evaluate Internal and External Factors

☐Task 2.2.2 Monitor Internal and External Factors

☐Task 2.3 Review Program Execution Approach and Make Changes

☐Task 2.3.1 Review Program Execution Approach

☐Task 2.3.2 Make Changes to Program Execution Approach

☐Task 2.4 Communicate and Agree on Program Execution Approach

☐Task 3.1 Develop a Business Case and Seek Approval

☐Task 3.2 Develop the Program Management Structure

☐Task 3.3 Develop Program Processes, Policies, and Procedures

☐Task 3.4 Develop the Knowledge Management System

☐Task 4.1 Finalise Financial, Legal, and Contractual Obligations

☐Task 4.2 Review and Seek Feedback on the Program Execution

☐Task 4.3 Document Program Learnings

☐You have saved and submitted the following evidence:

☐This completed workbook

☐Assessment Workbook Cover Sheet signed and scanned

☐Workplace Assessment Task 1.1

☐Program scope

☐A copy of the documents referred to for this task, e.g. organisation’s strategic plans, existing suppliers list, terms and conditions, and current business and program needs

☐Workplace Assessment Task 1.2

☐Meeting Minutes

☐Workplace Assessment Task 1.3

☐Meeting Minutes

☐Copies of the documentation referred to during the meeting relevant to the current and future state, e.g. program scope document, project charters, process maps, process data, analysis of process data, etc.

☐Workplace Assessment Task 1.4

☐The program internal and external factors and issues document

☐Copies of internal and external sources of information accessed and referred to.

☐Workplace Assessment Task 1.5

☐Meeting Minutes

☐Copies of the documentation referred to during the meeting relevant to the desired future state and expected benefits, e.g. program scope document, internal and external factors and issues, risk analysis, etc.

☐Workplace Assessment Task 2.1

☐A copy of the program execution approach that you completed, including at least the following information:

§ stakeholder engagement.

§ program and project plans.

§ program and project management tools and software.

☐A copy of the documents referred to for this task, e.g. supplier selection documentation, relevant meeting minutes, program and project charters.

☐Workplace Assessment Task 2.2.1

☐Program internal and external factors and issues document

☐Copies of internal and external sources of information accessed and referred to.

☐Workplace Assessment Task 2.2.2

☐A copy of the program internal and external factors and issues monitoring document that you completed for each monitoring instance:

§ Monitoring 1

§ Monitoring 2

☐Workplace Assessment Task 2.3.1

☐Program Execution Approach Review document

☐A copy of the documents referred to for this task, e.g. program execution approach document, risk register, risk assessments, records related to internal and external factors, correspondence, relevant meeting minutes, etc., to help with this review.

☐Workplace Assessment Task 2.3.2

☐Updated program execution approach

☐The original program execution approach

☐Workplace Assessment Task 2.4

☐Meeting Minutes

☐Copy of program execution approach document/s referred to during the meeting.

☐Workplace Assessment Task 3.1

☐A copy of the program business case

☐A copy of the documents referred to for this task, e.g. program scope, program execution approach, desired future state document, meeting minutes.

☐Workplace Assessment Task 3.2

☐Program management structure

☐Workplace Assessment Task 3.3

☐Copies of at least two processes

☐Copies of at least two policies and associated procedures

☐Workplace Assessment Task 3.4

☐Knowledge management system

☐Workplace Assessment Task 4.1

☐Documentation of finalising financial obligations of the program

☐Documentation of finalising legal obligations of the program

☐Documentation of finalising contractual obligations of the program

☐Workplace Assessment Task 4.2

☐Meeting Minutes

☐Workplace Assessment Task 4.3

☐Documentation of the learnings from this program

IMPORTANT:

You must achieve a satisfactory result in ALL assessment tasks to be deemed COMPETENT for the unit/s relevant to this workbook.

To be deemed competent in the unit/s of competency relevant to this workbook, you must successfully complete all the requirements listed above according to the prescribed benchmarks provided to the assessor.

TO THE ASSESSOR

When you have completed assessing the assessment workbook, review the candidate’s submissions against the checklist below:

☐The candidate has completed all the Knowledge Assessments Questions.

☐The candidate has completed the Practical Assessments in this workbook:

☐Workplace Assessment

☐Task 1.1 Develop a Program Scope

☐Task 1.2 Define and Agree on the Desired Future State Description

☐Task 1.3 Identify Gaps Between Current State and Desired Future State

☐Task 1.4 Identify and Evaluate Internal and External Factors

☐Task 1.5 Agree on Desired Future State and Expected Benefits

☐Task 2.1 Develop the Program Execution Approach

☐Task 2.2 Identify, Monitor and Evaluate Internal and External Factors

☐Task 2.2.1 Identify and Evaluate Internal and External Factors

☐Task 2.2.2 Monitor Internal and External Factors

☐Task 2.3 Review Program Execution Approach and Make Changes

☐Task 2.3.1 Review Program Execution Approach

☐Task 2.3.2 Make Changes to Program Execution Approach

☐Task 2.4 Communicate and Agree on Program Execution Approach

☐Task 3.1 Develop a Business Case and Seek Approval

☐Task 3.2 Develop the Program Management Structure

☐Task 3.3 Develop Program Processes, Policies, and Procedures

☐Task 3.4 Develop the Knowledge Management System

☐Task 4.1 Finalise Financial, Legal, and Contractual Obligations

☐Task 4.2 Review and Seek Feedback on the Program Execution

☐Task 4.3 Document Program Learnings

☐The candidate has saved and submitted the following evidence:

☐This completed workbook

☐Assessment Workbook Cover Sheet signed and scanned

☐Workplace Assessment Task 1.1

☐Program scope

☐A copy of the documents referred to for this task, e.g. organisation’s strategic plans, existing suppliers list, terms and conditions, and current business and program needs

☐Workplace Assessment Task 1.2

☐Meeting Minutes

☐Workplace Assessment Task 1.3

☐Meeting Minutes

☐Workplace Assessment Task 1.4

☐The program internal and external factors and issues document

☐Copies of internal and external sources of information accessed and referred to.

☐Workplace Assessment Task 1.5

☐Meeting Minutes

☐Workplace Assessment Task 2.1

☐A copy of the program execution approach that you completed, including at least the following information:

§ stakeholder engagement.

§ Program and project plans.

§ Program and project management tools and software.

☐A copy of the documents referred to for this task, e.g. supplier selection documentation, relevant meeting minutes, program and project charters.

☐Workplace Assessment Task 2.2.1

☐Program internal and external factors and issues document

☐Copies of internal and external sources of information accessed and referred to.

☐Workplace Assessment Task 2.2.2

☐A copy of the program internal and external factors and issues monitoring document that you completed for each monitoring instance:

§ Monitoring 1

§ Monitoring 2

☐Workplace Assessment Task 2.3.1

☐Program Execution Approach Review document

☐Workplace Assessment Task 2.3.2

☐Updated program execution approach

☐The original program execution approach

☐Workplace Assessment Task 2.4

☐Meeting Minutes

☐Copy of program execution approach document/s referred to during the meeting.

☐Workplace Assessment Task 3.1

☐A copy of the program business case

☐A copy of the documents referred to for this task, e.g. program scope, program execution approach, desired future state document, meeting minutes.

☐Workplace Assessment Task 3.2

☐Program management structure

☐Workplace Assessment Task 3.3

☐Copies of at least two processes

☐Copies of at least two policies and associated procedures

☐Workplace Assessment Task 3.4

☐Knowledge management system

☐Workplace Assessment Task 4.1

☐Documentation of finalising financial obligations of the program

☐Documentation of finalising legal obligations of the program

☐Documentation of finalising contractual obligations of the program

☐Workplace Assessment Task 4.2

☐Meeting Minutes

☐Workplace Assessment Task 4.3

☐Documentation of the learnings from this program

IMPORTANT:

The candidate must achieve a satisfactory result in ALL assessment tasks to be deemed COMPETENT for the unit/s relevant to this workbook.

To be deemed competent in the unit/sof competencyrelevant to this workbook, the candidate must successfully complete all the requirements listed above according to the prescribed benchmarks.

Record of Assessment (Assessor’s Use Only)

RECORD OF ASSESSMENT
Candidate’s Name
RTO Name
RTO Contact Number
RTO Email Address
Assessor’s Name
Unit of Competency	BSBPMG630 – Enable program execution (Release 1)

Knowledge Assessment	S	NYS
Question 1	☐	☐
Question 2	☐	☐
Question 3	☐	☐
Question 4	☐	☐
Question 5	☐	☐
Question 6	☐	☐
Question 7	☐	☐
Question 8	☐	☐
Question 9	☐	☐
Question 10	☐	☐
Question 11	☐	☐
Question 12	☐	☐

Workplace Assessment	S	NYS
Task 1.1	☐	☐
Task 1.2	☐	☐
Task 1.3	☐	☐
Task 1.4	☐	☐
Task 1.5	☐	☐
Task 2.1	☐	☐
Task 2.2.1	☐	☐
Task 2.2.2	☐	☐
Task 2.3.1	☐	☐
Task 2.3.2	☐	☐
Task 3.1	☐	☐
Task 3.2	☐	☐
Task 3.3	☐	☐
Task 3.4	☐	☐
Task 4.1	☐	☐
Task 4.2	☐	☐
Task 4.3	☐	☐

Competency record to be completed by the assessor

This section should be completed by the trainer/assessor to document the overall outcomes of the learner’s assessments in Learners Workbook. The table below indicates whether the learner is deemed competent or not competent

Learner’s name
Assessor’s name
Unit of Competence (Code and Title)
Date
Has the learner completed all required assessments in this workbook to a satisfactory standard?			Yes No (Please circle)
Comments from trainer/assessor:
Learner is deemed	Not competent	Competent
Assessor’s signature

Enable program execution

Knowledge Assessment

Practical Assessment

Candidate Instructions

Workplace Information

Details of the Program You are Undertaking for This Assessment

Workplace Assessment

Overview

Part I. The Desired Future State

Task 1.1Develop a Program Scope

ProgramScope StatementTemplate

Task 1.2 Define and Agree on the Desired Future State Description

Meeting Minutes Template

Task 1.3 Identify Gaps Between Current State and Desired Future State

Meeting Minutes Template

Task 1.4 Identify and Evaluate Internal and External Factors

Program Internal and External FactorsTemplate

Task 1.5 Agree on Desired Future State and Expected Benefits

Meeting Minutes Template

Part II. The Program Execution Approach

Task 2.1Develop the Program Execution Approach

Task 2.2Identify, Monitor and Evaluate Internal and External Factors

2.2.1 Identify and Evaluate Internal and External Factors

ProgramExecution ApproachTemplate

2.2.2 Monitor Internal and External Factors

ProgramInternal and External FactorsMonitoring Template

Task 2.3 Review Program Execution Approach and Make Changes

2.3.1 Review Program Execution Approach

Program Execution Approach Review Template

ProgramExecution ApproachTemplate

2.3.2 Make Changes to Program Execution Approach

ProgramExecution ApproachTemplate

Task 2.4 Communicate and Agree on Program Execution Approach

Meeting Minutes Template

Part III. ProgramExecution ApproachTemplate

The Program Governance

Task 3.1 Develop a Business Case and Seek Approval

ProgramBusiness CaseTemplate

Task 3.2 Develop the Program Management Structure

ProgramManagement StructureTemplate

Task 3.3 Develop Program Processes, Policies, and Procedures

Task 3.4 Develop the Knowledge Management System

Part IV. Review of Program Execution

Task 4.1 Finalise Financial, Legal, and Contractual Obligations

Meeting Minutes Template

Task 4.3Document Program Learnings

References

Bicevskis, J., & Karnitis, G. (2020, June). Testing of execution of concurrent processes. In International Baltic Conference on Databases and Information Systems (pp. 265-279). Springer, Cham.

Bicevskis, J., Bicevska, Z., Karnitis, G., Nikiforova, A., & Oditis, I. (2021). Analysis of Concurrent Execution of Business Processes. Baltic Journal of Modern Computing, 9(4), 466-489.

Corradini, F., Marcelletti, A., Morichetta, A., Polini, A., Re, B., & Tiezzi, F. (2022, May). Flexible Execution of Multi-Party Business Processes on Blockchain. In 2022 IEEE/ACM 5th International Workshop on Emerging Trends in Software Engineering for Blockchain (WETSEB) (pp. 25-32). IEEE.

Li, G., Muthusamy, V., & Jacobsen, H. A. (2010). A distributed service-oriented architecture for business process execution. ACM Transactions on the Web (TWEB), 4(1), 1-33.

Ni, W., Yan, M., Liu, T., & Zeng, Q. (2022). Predicting remaining execution time of business process instances via auto-encoded transition system. Intelligent Data Analysis, 26(2), 543-562.

Polyvyanyy, A., Smirnov, S., & Weske, M. (2015). Business process model abstraction. In Handbook on business process management 1 (pp. 147-165). Springer, Berlin, Heidelberg.

Stachtiari, E., & Katsaros, P. (2018). Compositional execution semantics for business process verification. Journal of Systems and Software, 137, 217-238.

Williams, S. (2016). Business intelligence strategy and big data analytics: a general management perspective. Morgan Kaufmann.

Assessment Workbook Checklist

Record of Assessment (Assessor’s Use Only)

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