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Develop administrative systems

Self-Study Guide

BSBOPS503 Develop administrative systems



























Australian National Institute of Education (ANIE)


Student ID:         anie210053

Name:                 Pragna


About this document


This document is to be used as a self-study guide at home/in your own time to complement the formal learning you are doing as part of your classroom or online studies. It is a requirement of your course that you complete the activities in this guide.

You will need to take your notes/completed activities to class, or follow your trainers direction about how to complete activities.

If you are unsure about anything, talk to your trainer/assessor.

Self-study Guide
Unit code and title BSBOPS503 Develop administrative systems


You are to complete each of the self-study tasks below. Each activity is a mandatory part of your study. After completing each of the tasks, tick the box below to show that you have completed the activity and bring evidence of this to class to share.








Activity             Task Expected time Completed
Watch & research Watch one of the videos from the RTO Works video series:

·         Making meetings matter

Conduct your own research to answer the following questions:

·         What are they key components of an effective meeting?

·         How does having effective meetings assist in the development of administrative systems?

·         Why are communication skills an important part of meetings?

2 hours


Practical activity Think about a solution to a problem in your current or previous work. Communicate your solution in a professionally written document. Use the questions following as a guide:

·         What is the solution?

·         How is the solution going to be implemented?

·         Will employees require induction training? Will this be formal, informal or phased training?

·         Is the solution easy to implement and can it be used interchangeably for other problems?

·         Does the solution align with legislation, policies and procedures?

·         Are there contingencies in place?

4 hours ü
Research Research and compile a list of the main administrative systems within a large company. Take notes and answer the following questions:

What is the significance of training staff on how to utilise new or modified administration systems? Why is the review and report step a vital one?

4 hours ü
Review Review your assessment requirements for this unit and read through your Project Portfolio so you know what you will be required to do. Make sure you review your Student Guide if you need to revisit some areas of your training. Ask your trainer any questions before you begin your assessment to ensure you understand all of the learning and are ready to be assessed. 3 hours ü
Reflection Reflect on the following:

·           Information learned during your training

·           Your main key “takeaways” from this unit

·           What did you learn that you didn’t know already? How can you apply this in your study/work/life?

·           What did you find challenging or confronting? How did you overcome these challenges or barriers?

2 hours ü









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