- Develop a draft Operational Plan.
Operational plan
Strategies | Actions | Details of resources required to achieve actions | Timelines | Who | KPIs and process for checking |
Recruitment of the staff | To hire new candidates to work in new campuses | Money, Material, Machine, and Men | January 2018 to February 2018 | Managerial head of the H R department | To keep a hard screening process in order to find the best talent. |
Requisites for Promotions and Marketing | Process of Promotion | Money, Material, Machine, and Men | Start in full swing by January 2018 | Marketing department | Media (Social, print, Television), Radio |
To search and decide on a suitable space to build new campuses. |
|
Money, Material, Machine, and Men | By January 2018 for Brisbane and by April 2018 in Sydney | Real estate agents and finance department of the college. | To find a healthy in terms of accessibility, nature, socially and financially (Al Shobaki, et. al., 2017). |
Equipment’s required. | Buying devices, machinery, and furniture. | Money, Material, Machine, and Men | Starting in January 2018 in the end of February 2018 | Purchase classy equipment with maximum optimization of budget. |
- Develop a draft Risk Management Plan.
Risk management plan
Risk | Repercussions | Severity and Risk rating. | Treatment or control methods | Responsibility |
The dispute regarding land and its legal requirements. | Could Shut down college or even ban. | Very likely. | Legal documentation regarding the land and building should be scrutinized thoroughly. | Director and Administrators of the college. |
Conflagration | People could lose lives. | Very Likely. | Emergency controls and exits and enough availability of fire extinguisher. | Security department and Admin department. |
Leakage of confidential data | Unique ideas could be theft. Could lead to the banality of the college unique ideas which are originated by immense brainstorming. | Likely. | Access to the confidential information about the college should be limited to CEO and blindly trusted people. | C S and I T Cell of the college. |
Loss of employees. | Could damage the profit massively and lose students. | Less likely. | Salary increments, bonuses, rewards, and recognitions should be managed well. | CEO and Human Resource Department |
- Submit your draft operational plan and risk management plan to the senior Management Team (your assessor) and request a meeting to discuss and gain approval for the plans.
To
The Accessor
King Edward VII College
Subject- Submission of operational plan and risk management plan
This email is regarding the procession of the opening of two new branches of King Edward VII College. After a number of brainstorming sessions and discussion sessions, the operational plan and risk management plan have been developed by the team. Both of the plans have been attached to the email. It’s a humble urge of the team to you that if you could attend the meeting in order to discuss the risk management plan and operational plan.
Regards
Operations manager
- Consult on draft Plans.
Employee– Good afternoon everyone, a very big thanks to all of you to spare some time for this meeting. As we all are aware that our college is going to open two new branches of it, one in Brisbane and another one in Sydney. We all are toiling in order to make this progressive expansion happen for our college.
Senior– Thanks for this gratifying gesture, but I need to inform you, that we all are running behind on our times, so if you could keep the discussion shot, it would be really helpful.
Employee– Alright sir, I would like to inform you that we have made an operational plan and a risk management plan. Both the plans have been thoroughly brainstormed and scrutinized by us. We request you to kindly go through it once and make adjustments if needed.
Senior– These plans are wonderful and express the very optimum utilization of the resources we have with us. We have gone through the plans and written some suggestions in order to better the plan even more.
- Update your operational plan and risk assessment plan.
Updated Operational Plan
Strategies | Actions | Details of resources required to achieve actions | Timelines | Who | KPIs and process for checking |
Recruitment of the staff | To hire new candidates to work in new campuses | Money, Material, Machine, and Men | Start in December 2017 and must end by 1st January 2018 | Managerial head of the H R department and operations manager | To keep a hard screening process in order to find the best talent. |
Requisites for Promotions and Marketing | Process of Promotion | Money, Material, Machine, and Men | Start in full swing by January 2018 | Marketing department | Media (Social, print, Television), Radio |
To search and decide on a suitable space to build new campuses. |
|
Money, Material, Machine, and Men | By December 2017 | Real estate agents and finance department of the college. | To find a healthy in terms of accessibility, nature, socially and financially. |
Equipment’s required. | Buying devices, machinery, and furniture. | Money, Material, Machine, and Men | Must be completed before 1st January 2018 | Purchase classy equipment with maximum optimization of budget. |
Updated Risk Management Plan
Risk | Repercussions | Severity and Risk rating. | Treatment or control methods | Responsibility |
The dispute regarding land and its legal requirements. | Could Shut down college or even ban. | Very likely. | Legal documentation regarding the land and building should be scrutinized thoroughly. | Director, Principal, CEO Administrators of the college. |
Conflagration | People could lose lives. | Very Likely. | Emergency controls, fire alarm and exits, and enough availability of fire extinguisher (Kabeyi, 2019). | Director, Security department, and Admin department. |
Leakage of confidential data | Unique ideas could be theft. Could lead to the banality of the college unique ideas which are originated by immense brainstorming. | Likely. | Access to confidential information is limited to the CEO only. | C S and I T Cell of the college. |
Loss of employees. | Could damage the profit massively and lose students. | Less likely. | Salary increments, bonuses, rewards, and recognitions should be managed well. | CEO and Human Resource Department |
- Submit your updated operational plan and risk management plan to the senior Management Team (your assessor) and request approval of the plans and permission to move forward with the project.
To
The Accessor
King Edward VII College
Subject- Submission of update risk management and operational plan.
This email is regarding the operational plan and the risk management plan which have been updated as per your suggestions. Kindly approve the plan so that they could be executed the earliest possible. Both of the pans have been attached to the email.
Regards
Operations manager
ASSESMENT-3
- Implement strategies for recruiting staff.
For the process of recruitment, the human resource manager of the college needs to seek approval from the Delegates of the college and the CEO. And for this purpose, the need to send a formal application to the delegates and the CEO, explaining certain details about the recruitment process (Aven, 2016).
- The timeline of the recruitment procedure.
- The number and the names of the vacancies for the nee colleges.
- Location of recruitment.
The progression of advertisements
When the proposal receives approval, the process of advertisement for the recruitment will start. Recruitment will be done in both ways, internally and externally. There will be some details which need to be displayed in advertisements.
- Vacancy name
- The work profile of the vacancy
- Qualifications required for the role.
- Last date of application and the last date of the recruitment procedure.
Interview conduction
There will be a series of screening processes in which written examinations, initial interviews, and final interviews would be there. When the candidates get selected, they will be asked to provide references, if they could (Asadi, 2015).
- Write the text of an email to the CEO (your assessor).
To
The Accessor
King Edward VII College
Subject- Request for approval.
This Email is regarding the recruitment process and request approval for it. King Edward VII is going to open two new branches of it, one in Brisbane and another one in Sydney. In both the new colleges there will be a requirement of the staff including receptionists and student service officers. These profiles are going to be perpetual and full time. A pertinent recruitment process has been developed for the conduction of recruitment by the H R department of the college so that deserving candidates could be hired for new colleges. The recruitment will be conducted in the Melbourne office only with help of the existing employees of the college. Recruitment will be done internally and externally.
Regards
Operations Manager
- Write the text an email to the Human Resources Manager (your assessor).
To
The Accessor
King Edward VII College
Subject- Request to provide the position details.
This email is regarding the expansion of the King Edward VII College, as it is opening two new branches in Brisbane and Sydney. There will be a staff requirement for the new colleges. You are requested to kindly share the details of the positions or vacancies for which the recruitment conduction would be done by the HR department of the college. Details will include.
- Name of the profile.
- Roles and responsibilities of the profile.
- Qualifications of the candidates to meet the eligibility criteria.
- The timespan of the recruitment process
Regards
Operations manager
- Implement strategies for purchasing equipment
The strategies which have been prepared to make the purchase of the new equipment and furniture for the new college will be associated with certain conditions which with help the college management to keep the process smooth and optimized (Rabechini Junior, & Monteiro de Carvalho, 2013).
- The development of the vendors will hold crucial significance.
- The nature and greenery aspect of the college is to be substantiated.
- Optimization will be done in terms of suppliers and budget.
The list of equipment that is supposed to be purchased.
1- 8 cordless telephones
2- 10 staff computers for staff cubicles
3- 20 student computers for workstations
4- 4printers with scanning capability and Wi-Fi connection
5- 10 staff desks
6-10 office chairs
7- 50 student desks (2-seater)
8-100 student chairs
9- 100 pens (with College logo)
10- 5 staplers
And some annual purchases will be
a- 50 packs of 500 sheets A4 paper
b- 20 sets of printer cartridges.
- Write the text an email to the Administration Team (your assessor).
To
The Accessor
King Edward VII College
Subject- Policy and details regarding the purchase for new colleges
This email is regarding the expansion of King Edward VII College and the need for the purchase of the equipment associated with it. As you are well aware of the fact that our college is going to open two new branches in Sydney and Brisbane. According to the purchasing policy decided for the colleges, the purchase is supposed to be within $500,000 for Sydney and $400,000 for Brisbane. There will be certain principles that will be followed during the process of making purchases. The Principles are stated below.
Principles that need to followed
- Assessment of the recycle store to ensure that there no products available in the market which are somewhat similar to the products being purchased.
- Analyze that the quantity of the equipment which is being purchased is pertinent or not?
3- Analyse the life span of the equipment.
The procedure of procurement of goods and services.
1- Up to $5,000- minimum I 2 verbal and internet-based quotations will be made.
2- From $5000 to $10000 I 3 quotations will be made
3- From $10000 to $50,000 I minimum of 3 written quotations will be made.
The list of the equipment that is required to be purchased has been attached to the email.
Regards
Operations Manager
ASSESSMENT-4
- Write an operational performance report.
King Edward VII College
Profit and Loss six months to Dec 2020Sydney
Income | Budget | Actual | Variance |
Sales | $ 500,000 | $ 510,000 | $ 10000 |
Expenses | |||
Electricity and gas | $ 1,400 | $ 2200 | $ 800 |
Internet | $ 1500 | $ 1200 | $ – 300 |
Office supplies | $ 700 | $ 1000 | $ 300 |
Rent | $ 375,000 | $ 360,000 | $ – 15,000 |
Stationary | $ 1000 | $ 1000 | 0 |
Wages and salaries | $ 115,000 | $ 110,000 | $ – 5,000 |
Superannuation | $ 20,000 | $ 18,000 | $ – 2000 |
Travel and accommodation | $ 2700 | $ 4000 | $ 1300 |
Water | $ 1700 | $ 5000 | $ 3300 |
Work cover insurance | $ 1000 | $ 1000 | $ 0 |
Total expense | $ 520,300 | $ 503,400 | $ – 6600 |
Net Profit | $ 20,300 | $ 6600 | $ 13,700 |
Profit and Loss six months to Dec 2020Brisbane
Income | Budget | Actuals | Variance |
Sales | $ 400,000 | $ 410,000 | $ 10,000 |
Expenses | |||
Electricity and gas | $ 1,500 | $ 2,000 | $ 500 |
Internet | $ 1000 | $ 1000 | $ 0 |
Office supplies | $ 500 | $ 1000 | $ 500 |
Rent | $ 325,000 | $ 300,000 | $ 25,000 |
Stationary | $ 800 | $ 1300 | $ 500 |
Wages and salaries | $ 100,000 | $ 120,000 | $ 20,000 |
Superannuation | $ 14,000 | $ 16,000 | $ 2,000 |
Travel and accommodation | $ 2,000 | $ 2,600 | $ 600 |
Water | $ 2,000 | $ 2,300 | $ 300 |
Work cover insurance | $ 1000 | $1000 | $ 0 |
Total expense | $ 447,800 | $ 448,200 | $ 59400 |
Net Profit | $ 47,800 | $ 38200 | $ 9600 |
Performance analysis
The reason behind losses is improper supervision of data.
Variations
The lack of employees in the IT department caused the variations.
Suggestions
Competent employees should be hired and a pertinent screening should be done while hiring.
- Write the text of an email memo to all staff (your assessor).
To
The accessor
King Edward VII College
This email is regarding the analysis of the performance of the employees of both of the new colleges of King Edward VII. Some drawbacks have been found in terms of competency, supervision, usage of the budget, and management. To resolve such issues a memo has been prepared which consists of some simple suggestions that could lead to better performance of the college. The operational performance report and memo have been attached to the email.
Regards
Operations Manager
Memo
- Make proper work schedules.
- Don’t forget to switch off the lights, when not working.
- Spread awareness among students for optimum use of energy.
- Proper fittings of LEDs.
- Use natural sources of energy.
- Make a supervision team among the students for light conservation (Cagliano, et. al., 2015).
- Use larger rooms for classes to accommodate more students.
- Do regular audits.
- Make a resource conservation team and decide on their rewards.
- Do adjustments in the school curriculum to optimize energy sources.
- Take a screen shot of your folder and files.
- Submit performance report and screen shot to the CEO (your assessor).
To
The Accessor
King Edward VII College
Subject- Submission of the report
This email is regarding the operational performance report of the two new branches of King Edward VII College. After performing a prolonged analysis, a pertinent operational performance report has been prepared and the same has been attached to the email.
Regards
Operations Manager.
References
Al Shobaki, M. J., Amuna, Y. M. A., & Naser, S. S. A. (2017). Strategic and Operational Planning As Approach for Crises Management Field Study on UNRWA.
Asadi, Z. (2015). An investigation of risk management strategies in projects. Marketing and Branding Research, 2, 89-100.
Aven, T. (2016). Risk assessment and risk management: Review of recent advances on their foundation. European Journal of Operational Research, 253(1), 1-13.
Cagliano, A. C., Grimaldi, S., & Rafele, C. (2015). Choosing project risk management techniques. A theoretical framework. Journal of risk research, 18(2), 232-248.
Kabeyi, M. J. B. (2019). Organizational strategic planning, implementation and evaluation with analysis of challenges and benefits for profit and nonprofit organizations. IJAR, 5(6), 27-32.
Rabechini Junior, R., & Monteiro de Carvalho, M. (2013). Understanding the impact of project risk management on project performance: An empirical study. Journal of technology management & innovation, 8, 6-6.