Assessment 1
Task 1.1
| Organisational Collaboration Processes Template | |
| Completed by | |
| Workplace/Organisation | Business service training package |
| Date Completed | 04-05-2023 |
| Policy and Procedure 1 | |
| Title of Policy and Procedure | Identification needs regarding jo and opening |
| Process for Workplace Collaboration | They need to defined the management and understanding of the job role. Also, they need to managed the listed and given responsivity of the jo management and the outcome of the job. Also, they need to work for the responsibility and managed the outline they are did (Erskine & Bilimoria, 2019). |
| Policy and Procedure 2 | |
| Title of Policy and Procedure | Dentification whether to hire externa and internal both of prospective. |
| Process for Workplace Collaboration | They need to do the maanagemnet of the researches and understand the scope and management of the hireng. Also in this they need to do the management of the internal and external hireing into the workplace. |
| SUPERVISOR DECLARATION
By signing here, I confirm that I have reviewed the Organisational Collaboration Processes document develop by the learner, whose name appears above, and confirm that the requirements in the document are in line with the organisation’s requirements. |
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| Supervisor Name: | Harry |
| Workplace/Organisation Name: | Business service training package |
| Signature: | Sameena begum |
| Date signed: | 04-05-2023 |
Task 1.2
| Consultation Processes Template | |
| Completed by | |
| Workplace/Organisation | Business service training package |
| Date Completed | 07-05-2023 |
| Process for Employee Contribution | |
| There are the different types of the conflicts are available into the workplace.
They need to work for the organizational plan and managed the work management outcome into the workplace and the company. Understand their scope of the work and their potential points related to the company. |
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| Process for Facilitating Employees’ Contribution | |
| Developed the clear communication.
Understand the scope of the work and their given opportunity. Hel them to understand the work and managed the situational outcome given by them. Help the other employees to understand and managed them regarding the potential plans and understanding of the work (Otaye-Ebede, 2020). |
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| Process for Providing Feedback on the Outcome of Consultation | |
| Understand their training plans and their training outcome.
Defined their learning outcome towards the company. Managed their scope of the work and their early stage of the development. |
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Task 1.3
| Conflict Management Processes Template | |
| Completed by | |
| Workplace/Organisation | Business service training package |
| Date Completed | 04-05-2023 |
| Policies and Procedures | |
| a. Analyze the training plans and environment. | |
| b. Discuss training and methods and also program. | |
| Process for Identifying Existence of Conflict | |
| They need to do the development and defined the work plan for their workplace also managed the situational plan into this. They need to defined the work for the unhealthy plans and the levels. They need to work for the roles and responsibilities they are developed. Also they are work for the background and the communication (Guerrero-Dib, et al., 2020). | |
| Process for Resolving Conflicts | |
| Make the communication plan with the other person. Also they ned to work for their management plan and their impact related to the feedback they are developed. Also in this they ned to see their scope of the personalities and managed the work scope carefully. | |
| SUPERVISOR DECLARATION
By signing here, I confirm that I have reviewed the Conflict Management Processes document develop by the learner, whose name appears above, and confirm that the requirements in the document are in line with the organisation’s requirements. |
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| Supervisor Name: | |
| Workplace/Organisation Name: | Business service training package |
| Signature: | |
| Date signed: | |
Task 1.4
| Issues Management Processes Template | ||
| Completed by | S | |
| Workplace/Organisation | Business service training package | |
| Date Completed | ||
| Organisational Policy and Procedure | ||
| They need to defined the work plan and managed the consultation of the work with the company related plans and the outcome.
Managed to help their organizational written organizational policies to developed and hep their outcome of the company (Wei, et al., 2020). |
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| Process for Identifying Task Issues | ||
| Do the identification of the recorded issues.
Understand and determined the workplan. |
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| Process for Providing Guidance | ||
| Attending into the work plan
Defined the work plan and the management scope of the work. |
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| Process for Addressing Issues | ||
| Type of Process: | Defined the issues | |
| Process Developed | ||
| They need to do the clarification of the issues.
Developed the action plan for the management and the scope situation. Evaluate the scope plan and also the result. Managed the continuous improvement for the workplan and company growth. |
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Task 1.5
| Diversity and Ethical Policies | |
| Completed by | |
| Workplace/Organisation | Business service training package |
| Date Completed | |
| Policy on Diversity | |
| They need to defined and managed the workplace and the diversity work plan into the company.
Managed the work and defined the inclusive work management. Ensure the equitable workforce of the company. |
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| Policy on Ethical Conduct | |
| They need to do the determination of the work plan and the concepts of the company and managed the evaluated outcome of the company.
Managed the business goals into the company and managed the scope of the work plan into the company. Don’t need to tolerate any type of the discrimination and harassment into the company. |
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| SUPERVISOR DECLARATION
By signing here, I confirm that I have reviewed the Issue Management Processes document develop by the learner, whose name appears above, and confirm that the requirements in the document are in line with the organisation’s requirements. |
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| Supervisor Name: | |
| Workplace/Organisation Name: | Business services plan |
| Signature: | |
| Date signed: | |
Assessment 2
Task 2.1
Action Plan
| Completed by | |||||||
| Workplace/Organisation | Business services plan | ||||||
| Date Completed | |||||||
| Team Task | |||||||
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Action Item |
Person Responsible | Planned Implementation
Date |
Anticipated Result |
Date Implemented |
Actual Result |
Assessor’s Signature | |
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Defined the company goals and their scope and understanding. |
Manager |
10-05-2023 |
Managed the business plan of the company and managed the workplace outcome. |
10-05-2023 |
Good |
Managed |
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List the work plan and the company tasks.
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Developer |
10-05-2023 |
Managed the scope of the work and their listed plans. |
10-05-2023 |
Good |
Planned |
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Identification of the critical plans and managed the work tasks. |
Scope planner |
10-05-2023 |
Assess the work task and develop the improvement. |
10-05-2023 |
Good |
Managed |
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| ASSESSOR DECLARATION
TO THE ASSESSOR By signing in the spaces provided below, you are confirming that you have observed the learner, whose name appears above, demonstrated the skill requirements outlined above. |
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| Assessor Name: | |||||||
| Position: | Supervisor | ||||||
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Signature: |
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Date: |
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Task 2.2
| Completed by | |||||||
| Workplace/Organisation | Business services plan | ||||||
| Team Task | |||||||
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Action Item |
Person Responsible | Planned Implementation
Date |
Anticipated Result |
Date Implemented |
Actual Result |
Assessor’s Signature | |
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Defined the company goals and their scope and understanding. |
Manager |
10-05-2023 |
Managed the business plan of the company and managed the workplace outcome. |
10-05-2023 |
Good |
Managed |
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List the work plan and the company tasks.
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Developer |
10-05-2023 |
Managed the scope of the work and their listed plans. |
10-05-2023 |
Good |
Planned |
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Identification of the critical plans and managed the work tasks. |
Scope planner |
10-05-2023 |
Assess the work task and develop the improvement. |
10-05-2023 |
Good |
Managed |
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| ASSESSOR DECLARATION
TO THE ASSESSOR By signing in the spaces provided below, you are confirming that you have observed the learner, whose name appears above, demonstrated the skill requirements outlined above. |
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| Assessor Name: | |||||||
| Position: | Supervisor | ||||||
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Signature: |
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Date: |
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Task 2.3
Meeting minutes
| Date: | Time: 10:00 am | Location: conference hall | ||
| Purpose of the meeting |
Defined the company goals and their scope and understanding. |
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| Facilitator | Manager | |||
| Notetaker | Team members | |||
| Attendees
Please sign beside your name after the meeting. |
eam members
Scope planners Developers |
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| Agenda Item 1 Identify Task Issue | ||||
| Discussion | Increase the work plans and thee profits.
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| They need to do the management of the cost.
Managed the cost plans and profits. Buy the effective work scope and the outcome. Boost the level of the productivity (Li, et al., 2019). |
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| Agenda Item 2 Provide Guidance on Task Issue | ||||
| Discussion | Grow brand awareness | |||
| Managed the cost and the work plan.
Review the work plans and the offers. Expand the market and sales efforts. |
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| Agenda Item 2 Provide Guidance on Task Issue | ||||
| Discussion | Expands the new markets | |||
| Listen to the customers
Build the market plans and the market trends. Choose the moves and managed the understanding outcome. |
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Tasks Issues Action Plan
| Completed by | ||||||
| Workplace/Organisation | Business services available plan | |||||
| Date Completed | ||||||
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Action Item |
Planned Implementation
Date |
Anticipated
Result |
Date Implemented |
Actual Result |
Assessor’s Signature | |
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Expand new markets |
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Understand the plans and the company outcome. |
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Defied the scope plan |
Yes |
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| Grow brand awareness |
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Understand the situational outcome of the company. |
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Managed the situational plans |
Yes |
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| ASSESSOR DECLARATION
TO THE ASSESSOR By signing in the spaces provided below, you are confirming that you have observed the learner, whose name appears above, demonstrated the skill requirements outlined above. |
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| Assessor Name: |
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| Position: | Assessor | |||||
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Signature: |
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Date: |
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Task 2.4
| Date: | Time: 10:00 am | Location: conference hall | ||
| Purpose of the meeting |
Defined the company goals and their scope and understanding. |
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| Facilitator | Manager | |||
| Notetaker | Team members | |||
| Attendees
Please sign beside your name after the meeting. |
Team members
Scope planners Developers |
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| Agenda Item 1 Identify Task Issue | ||||
| Discussion | Increase the work plans and thee profits. | |||
| They need to do the management of the cost.
Managed the cost plans and profits. Buy the effective work scope and the outcome. Boost the level of the productivity. |
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| Agenda Item 2 Provide Guidance on Task Issue | ||||
| Discussion | Grow brand awareness | |||
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Managed the cost and the work plan. Review the work plans and the offers. Expand the market and sales efforts. |
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| Agenda Item 2 Provide Guidance on Task Issue | ||||
| Discussion | Expands the new markets | |||
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Listen to the customers Build the market plans and the market trends. Choose the moves and managed the understanding outcome. |
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Assessment Task 3
Task 3.1
Sample Evidence Meeting Minutes
| Date: | Time: | Location: | |
| Purpose of the meeting | Hire the right peoples and understand their ideation and managed ideas.
Defined the purpose of the meeting and understand the scope of the objectives. Share the plan and purpose of the meetings. |
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| Facilitator | Scope plan and management. | ||
| Notetaker | Manager | ||
| Attendees
Please sign beside your name after the meeting. |
Manager
Scope planner Developer Team members |
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| Agenda Item 1 Identify Conflict | |||
| Discussion | Leadership conflicts | ||
| It can be fined into the poor communication
Different work plans and the ideas also work for the business work into the business owners. Different ideas regarding the brand direction (Bonaccio, et al., 2020). |
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| Agenda Item 2 Other Parties Involved | |||
| Discussion | Personality conflicts | ||
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Disagreement into the workstyle. Friction with the different personality. Disagreement into the task and projects. |
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Task 3.2
Sample Evidence Meeting Minutes
| Date: | Time: 10:00 am | Location: conference hall | |
| Purpose of the meeting |
Decision making plans and encourage enthusiasm initiative.
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| Facilitator | |||
| Notetaker | Team manager | ||
| Attendees
Please sign beside your name after the meeting. |
Manager
Team members Scope planners Developers |
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| Agenda Item 1 Information Gathered | |||
| Discussion | Update sharing | ||
| Defined the work for the communication.
Be transparent. Communicate in ways and wok for the team. Understand the work plan and company feedbacks. |
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| Agenda Item Addressing the Conflict | |||
| Discussion | Internal team meeting agenda | ||
| Defined the timing and management of the work plans and agenda.
Understand the scope and managed the personalities plan according to it. Managed the work plan and defined the objectives of it. |
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Conflict Management Action Plan
| Completed by | Manager | ||||
| Workplace/Organisation | Business service available plan | ||||
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Action Item |
Planned Implementation
Date |
Anticipated Result |
Date Implemented |
Actual Result |
Assessor’s Signature |
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Understand the scope of thee system. |
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Understand the scope of the work and the company outcome. |
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Defined the scope of the work |
Yes |
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Managed the work plan and defined the management outcome of the company. |
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Managed the work plan and the scope of the work. |
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Understand the scope of the situational company and management outcome. |
Yes |
Task 3.3
| Date: | Time: 10:00 am | Location: conference hall | |
| Purpose of the meeting | Decision making plans and encourage enthusiasm initiative. | ||
| Facilitator | |||
| Notetaker | Team manager | ||
| Attendees
Please sign beside your name after the meeting. |
Manager
Team members Scope planners Developers |
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| Agenda Item 1 Information Gathered | |||
| Discussion | Update sharing | ||
| Defined the work for the communication.
Be transparent. Communicate in ways and wok for the team. Understand the work plan and company feedbacks (Hagger, et al., 2020). |
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| Agenda Item Addressing the Conflict | |||
| Discussion | Internal team meeting agenda | ||
| Defined the timing and management of the work plans and agenda.
Understand the scope and managed the personalities plan according to it. Managed the work plan and defined the objectives of it. |
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Task 3.4
| Completed by | Manager | ||||
| Workplace/Organisation | Business service available plan | ||||
| Date Completed | |||||
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Action Item |
Planned Implementation
Date |
Anticipated Result |
Date Implemented |
Actual Result |
Assessor’s Signature |
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Understand the scope of thee system. |
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Understand the scope of the work and the company outcome. |
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Defined the scope of the work |
Yes |
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Understand the scope plan and managed the outcome of the company defined by them. |
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Managed the work plan and the scope of the work. |
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Understand the scope of the situational company and management outcome. |
Yes |
Assessment 4
Task 4.1
Sample Evidence Meeting Minutes
| Date: | Time: | Location: | |
| Purpose of the meeting | Understand the scope of the work and the situation outcome of the company.
Determined he scope of the work and managed the outcome of the company. Know the development plan and defined the research management |
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| Facilitator | Manager | ||
| Notetaker | Team members | ||
| Attendees
Please sign beside your name after the meeting. |
Team members
Scope planners Developers |
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| Agenda Item 1 Processes Developed | |||
| Discussion | Understand the scope of the work and planned the purpose. | ||
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They need to work for the agreement and defied the scope of the work with the managers. |
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| Agenda Item 2 Feedback | |||
| Discussion | Understand the scope and managed the new meeting records into the country. | ||
| Understand the scope of the work given by the company and they are work for the situation managing into the workplace and the company.
As per the planned meeting and managed the scope of the work into the workplace and the company. Defined the company systematic plan and managed their scope of the management (Hartwig, et al., 2020). |
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Task 4.2
| Date: | Time: | Location: | |
| Purpose of the meeting |
Understand the scope of the work and the situation outcome of the company. Determined he scope of the work and managed the outcome of the company. Know the development plan and defined the research management |
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| Facilitator | Manager | ||
| Notetaker | Team members | ||
| Attendees
Please sign beside your name after the meeting. |
Team members Scope planners Developers |
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| Agenda Item 1 Processes Developed | |||
| Discussion | Understand the scope of the work and planned the purpose. | ||
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They need to work for the agreement and defied the scope of the work with the managers. |
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| Discussion | Understand the scope and managed the new meeting records into the country. | ||
| Understand the scope of the work given by the company and they are work for the situation managing into the workplace and the company.
As per the planned meeting and managed the scope of the work into the workplace and the company. Defined the company systematic plan and managed their scope of the management (Pererva, et al., 2021). |
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References
Bonaccio, S., Connelly, C. E., Gellatly, I. R., Jetha, A., & Martin Ginis, K. A. (2020). The participation of people with disabilities in the workplace across the employment cycle: Employer concerns and research evidence. Journal of Business and Psychology, 35, 135-158.
Erskine, S. E., & Bilimoria, D. (2019). White allyship of Afro-Diasporic women in the workplace: A transformative strategy for organizational change. Journal of Leadership & Organizational Studies, 26(3), 319-338.
Guerrero-Dib, J. G., Portales, L., & Heredia-Escorza, Y. (2020). Impact of academic integrity on workplace ethical behaviour. International Journal for Educational Integrity, 16(1), 1-18.
Hagger, M. S., Cameron, L. D., Hamilton, K., Hankonen, N., & Lintunen, T. (Eds.). (2020). The handbook of behavior change. Cambridge University Press.
Hartwig, A., Clarke, S., Johnson, S., & Willis, S. (2020). Workplace team resilience: A systematic review and conceptual development. Organizational Psychology Review, 10(3-4), 169-200.
Li, H., Sajjad, N., Wang, Q., Muhammad Ali, A., Khaqan, Z., & Amina, S. (2019). Influence of transformational leadership on employees’ innovative work behavior in sustainable organizations: Test of mediation and moderation processes. Sustainability, 11(6), 1594.
Otaye-Ebede, L., Shaffakat, S., & Foster, S. (2020). A multilevel model examining the relationships between workplace spirituality, ethical climate and outcomes: A social cognitive theory perspective. Journal of Business Ethics, 166(3), 611-626.
Pererva, P. G., Kobielieva, T. O., Tkachov, M. M., & Diachenko, T. A. (2021). Management of relations with enterprise stakeholders based on value approach.
Wei, H., Corbett, R. W., Ray, J., & Wei, T. L. (2020). A culture of caring: the essence of healthcare interprofessional collaboration. Journal of interprofessional care, 34(3), 324-331.