BSB80320 Graduate Diploma of Strategic Leadership

Student Assessment Instruction

Task 1 Outline Scope for Strategic Transformation

This task will require you to determine the scope of strategic transformation of your organisation or a large work area in your organisation and identify your personal responsibilities.

Use your workplace/organisation’s template to complete this task, or use the Strategic Transformation Scope template provided at the Bounce Fitness website.

To complete this task, you must:

§   Access and review the following:

o    Organisational documents/resources, including:

·          Documents with information about organisational mission, purpose and values.

·          At least one strategic workplace plan.

·          At least one policy and set of procedures for strategic change.

o    At least two of each of the following relevant to business strategic change:

·          Legislation

·          Regulations

·          Codes of practice

§   Identify at least two objectives for strategic transformation of your organisation/work area from the documents accessed.

§   Analyse each identified personal responsibility to identify at least two related tasks or activities that must be performed.

§   Complete the strategic transformation scope document incorporating the information identified above.

Review Assessment Task 1 – Assessor’s Checklist before starting this task. This form outlines the following:

§   Resources you are required to access to complete the task.

§   All criteria your submission must address to satisfactorily complete this task.

Your assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment.

Review the template you will use to complete this task. If you are using a template from your workplace/organisation, discuss with your assessor to ensure that the template covers all requirements that apply to this task. Otherwise, use the Strategic Transformation Scope template provided at the Bounce Fitness site.

Submit the completed strategic transformation scope document to your assessor. Include any supplementary documents/sources used to create the strategic transformation scope document, such as:

§   Organisational documents such as strategic workplace plans or similar, with relevant objectives for strategic transformation.

§   Policies and procedures for strategic change.

Resources required for assessment

☐ Strategic Transformation Scope template, or similar from the learner’s workplace/organisation.

☐ Workplace documents and resources that the learner requires to create the strategic transformation scope document, including:

☐ Documents/resources with information about organisational mission, purpose and values.

☐  At least one strategic workplace plan.

☐  At least one policy and set of procedures for strategic change.

☐ At least two of each of the following relevant to business change:

☐ Legislation.

☐  Regulations.

☐  Codes of practice.

Templates to be used in this assessment can also be accessed by using the your credentials and by going to:

https://bouncefitness.precisiongroup.com.au/supplementary-files/social-competence- bsbldr811/

Student Declaration

x None of this work has been completed by any other person.

x I have not cheated or plagiarised the work or colluded with any other student/s.

x I have correctly referenced all resources and reference texts throughout these assessment tasks.

x I understand that if I am found to be in breach of policy, disciplinary action may be taken

against me.

Objectives are overall SMART results set for proposed strategic transformation of the organisation.

Specific duties of the organisation’s leader during the organisational transformation or change process.

a.  Create the new organizational vision

b. Develop action plans

Yes

No

Comments

the learner identifies is SMART:

successfully met.

accomplished.

relevant    for    strategic    transformation   of    the organisation or work area.

process for achieving stated objectives.

☐ Design the change management strategy

☐ Lead the change management process

☐ Ensure compliance with relevant legislation, regulations and codes of practice

Related tasks or activities refer to the pieces of work to be undertaken to deliver on the personal responsibility.

For example, if the learner identified ensuring compliance with relevant legislation, regulations and codes of practice as a personal responsibility, then related tasks or activities can include analysis of applicable legislation, regulations and codes of practice in consultation with a legal expert or team, and outlining compliance obligations for the

organisation.

At a minimum, this must include ALL of the following:

This must have one entry identifying the current version as ‘1.0’.

This must indicate that the learner completed the strategic transformation scope.

This must identify the date when the version was completed.

Date must be within the learner’s assessment period.

This must include adherence to ALL of the following guidelines:

This must include adherence to ALL of the following guidelines:

S= Satisfactory NS= Not Satisfactory IC =Incomplete

Sq      NSq      ICq

I further confirm that the information recorded on this assessment is true and accurately reflects the Student’s performance during this task.

Student Name:

Student Signature

Student Assessment Instruction

Task 2 Develop Draft Change Management Strategy

Your assessor will observe you as you consult with relevant stakeholders to develop a draft change management strategy for your organisation or work area.

Part A: Formulate Change Management Strategy

Use your workplace/organisation’s template to complete this task, or use the Change Management Strategy template provided at the Bounce Fitness site.

To complete this task, you must:

§   Access and review the strategic transformation scope document created in Workplace Assessment Task 1.

§   Develop at least one change management strategy for your organisation or work area.

Change management strategy is a systematic approach to be followed for dealing with the change effected by strategic transformation of the organisation or work area.

§   Outline at least two intended outcomes of the change management strategy.

§   Identify at least two communication channels for organisational personnel to contact management during the strategic transformation.

§   Complete the change management strategy document with strategic transformation processes and intended outcomes.

§   Use appropriate vocabulary, grammatical structures and conventions to present the components of the change management strategy for relevant stakeholders.

Part B: Consult with Stakeholders

You will be assessed on your practical skills to:

§   Present the change management strategy to at least three relevant stakeholders in your organisation, expressing opinions and information using language appropriate to the audience.

Relevant stakeholders are personnel in the organisation who can impact or get impacted by the change management strategy, such as board members, heads of departments, managers or team members.

§   Seek feedback from the stakeholders on the change management strategy during the presentation.

§   Respond to other people’s views using language appropriate to the audience.

§   Discuss at least two potential risks on implementation of the change management strategy.

Review the following before starting this task:

§   Assessment Task 2 – Assessor’s Checklist/Observation Form

These forms outline the following:

§   Resources you are required to access to complete the task.

§   All criteria your submission must address to satisfactorily complete this task.

§   All the practical skills you need to demonstrate to satisfactorily complete this task.

Review the template you will use to complete this task. If you are using a template from your workplace/organisation, discuss with your assessor to ensure that the template covers all requirements that apply to this task. Otherwise, use the Change Management Strategy template provided at the Bounce Fitness site.

Your assessor will also discuss with you the practical skills outlined in this form prior to the assessment.

Submit the draft change management strategy to your assessor.

workplace/organisation.

☐ At least three key internal stakeholders from the organisation/workplace to present the change management strategy, seek feedback and discuss potential risks on implementation of the change management strategy.

Templates to be used in this assessment can also be accessed by using the your credentials and by going to:

https://bouncefitness.precisiongroup.com.au/supplementary-files/social-competence- bsbldr811/

Student Declaration

x None of this work has been completed by any other person.

x I have not cheated or plagiarised the work or colluded with any other student/s.

x I have correctly referenced all resources and reference texts throughout these assessment tasks.

x I understand that if I am found to be in breach of policy, disciplinary action may be taken

against me.

The targets set by the organisation over an extended time period.

The interim targets set by the organization over smaller time periods to reach a long-term goal.

Broad schedule or master calendar for the strategic change initiative.

(25^th September 2023)

dd/mm/yyyy

(26^th October 2023)

The underlying revolutionary idea that will drive strategic change in the organisation.

Degree of change proposed i.e., Disruptive vs. sustaining innovation

Which aspect is being innovated i.e., business model/product or service offerings/marketing

Realigning the organisational structure to suit the requirements of strategic change.

Redesigning the organisation’s business processes to achieve major performance improvements.

1. Marketing

2. Human resources

3. Management of change, quality and process improvement

Redesigning of the process has the potential for giving adopters tremendous competitive benefits, either through some transformational change or mainly through maximized efficiency or quality.

2. Offer the effective and transparent vision

3. Promote team cooperation

4. Delegate tasks with accuracy and care

5. Give constructive feedback to the teams (Portney, 2016).

1. Identify the opportunity for the particular change and then create the plan for reaching the objective

2. Execute that particular change

3. Collect information after implementing the change and then evaluate its efficiency

4. Execute effective changes on a broader scale while constantly evaluating the outcomes (Portney, 2016).

Yes

No

Comments

1. Identifies at least two intended outcomes of the change management strategy.

Intended outcomes of the change management strategy refer to targets that the change management strategy seeks to achieve.

This must correspond to the objectives of the strategic transformation scope in Workplace Assessment Task 1, based on which the change management strategy has been developed.

At a minimum, this must include ALL of the following:

a. At least one long-term goal.

Long-term goals are targets set by the organisation over an extended time period.

At a minimum, this must include ALL of the following:

Short-term goals are the interim targets set by the organisation over smaller time periods to reach a long-term goal.

At a minimum, this must include ALL of the following:

Change management strategy refers to a systematic approach adopted by an organisation to implement a change in any of its core systems or processes, to effectively support its people during the change process. It includes outlining several strategic transformation processes.

At a minimum, this must include ALL of the following elements:

a. Timeframes

This refers to the broad schedule or master calendar for the strategic change initiative.

At a minimum, this must include ALL of the following:

Preferred date to begin the implementation of the change management strategy.

Estimated date to complete the implementation of the change management strategy.

Interim milestones refer to completion of key activities in the

critical path for implementation of the change management strategy.

Innovation refers to those aspects of the organisation that will be renewed, improved or replaced to create value. It is the underlying revolutionary idea that will drive strategic change of the organisation.

At a minimum, this must include ALL of the following:

i. Type of innovation

This refers to the degree of change proposed by the underlying innovative idea.

Check the boxes below to indicate the type of innovation identified by the learner.

☐ Disruptive innovation

☐  Sustaining innovation

ii. Source of innovation

This refers to the aspect of the organisation or work area which is being innovated.

☐  Business model innovation

☐  Product or service offerings innovation

☐  Marketing innovation

This refers to realigning the organisational structure to suit the requirements of organisational transformation or strategic change.

At a minimum, this must include ALL of the following:

This refers to the existing way in which the organisation is arranged, including roles, reporting relationships and workflows.

For example, an organisation can have a hierarchical

structure with centralised decision-making and a single top-down chain of command.

This refers to a proposal in the change management strategy to rearrange the organisation, including certain roles, reporting relationships and workflows.

For example, a divisional organisation structure may be proposed where each geographic office has resources and autonomy to make decisions and function

independently.

This refers to the logic or reasoning behind the proposed

rearrangement of the organisation to support strategic change.

This refers to redesigning the organization’s business processes to achieve major performance improvements during organisational transformation.

At a minimum, this must include ALL of the following:

Core processes are critical sequence of tasks that generate value for the organisation. Redesigning implies making significant changes in a process to improve its performance on quality, cost, output or speed.

For example, procurement process redesign can reduce costs and enhance speed of execution.

This implies adoption of technological solutions for performance improvement.

For example, the procurement process can be digitised and moved to a cloud-based platform to enhance efficiency.

This implies making adjustments in how a team is organised to ensure better workflows and coordination.

For example, an expert from the IT team can be assigned

to work with the procurement team to roll out the new technological solution.

This implies periodic tracking and reporting of outcomes to enable continuous improvement.

For example, a monitoring system using data collection and analytics can be setup to track the performance of the

technology-based procurement process.

This refers to formal mechanisms for upward communication during the organisational transformation process, so that management can address the issues and

concerns of employees.

☐  Suggestion boxes

☐  Staff meetings

☐  Employee survey

☐  Focus group discussions

☐  Internal communication platforms

☐  Help desk

This must have one entry identifying the current version as ‘1.0’.

This must indicate that the learner prepared a draft change management strategy.

This must identify the date when the version was completed.

Date must be within the learner’s assessment period and after completion of Assessment Task 1.

This must include adherence to ALL of the following guidelines:

c. Writes in a concise manner.

6. Uses appropriate grammatical structure and conventions.

This must include adherence to ALL of the following guidelines:

b. Uses active voice in sentences, whenever possible.

S= Satisfactory NS= Not Satisfactory IC =Incomplete

I further confirm that the information recorded on this assessment is true and accurately reflects the Student’s performance during this task.

Student Name:

Student Signature

Student Assessment Instruction

Task 3 Update Change Management Strategy and Brief Stakeholders

This task will require you to update the change management strategy developed in

Assessment Task 2, and brief internal and external stakeholders about the strategy. To complete this task, you must:

§   Access and review the draft change management strategy developed in Assessment Task 2.

§   Update the change management strategy document by incorporating the feedback received from stakeholders in Assessment Task 2.

At least one of the following must be updated based on stakeholder feedback:

o    Change management strategy.

o    Intended outcomes of the strategy.

§   Distribute the updated change management strategy document to relevant stakeholders, including:

o    At least two internal stakeholders

o    At least two external stakeholders

Review Assessment Task 3 – Assessor’s Checklist before starting this task. This form outlines the following:

§   Resources you are required to access to complete the task.

§   All criteria your submission must address to satisfactorily complete this task.

Your assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment.

Submit the updated change management strategy document to your assessor.

You must also submit evidence of briefing stakeholders about the updated change management strategy.

Evidence must be at least one of the following:

§   Email correspondence

§   Meeting minutes

§   Video/audio recording of the briefing conducted with the stakeholders

When using this as evidence, ensure to inform the stakeholders of the purpose of the recording before doing so.

Resources required for assessment

☐ Draft change management strategy from Assessment Task 2.

☐ At least two of each of the following categories of stakeholders to brief about the updated change management strategy

☐ Internal stakeholders

☐ External stakeholders

Templates to be used in this assessment can also be accessed by using the your credentials and by going to:

https://bouncefitness.precisiongroup.com.au/supplementary-files/social-competence- bsbldr811/

Student Declaration

I                                                                   declare that this tasks is my own work except where acknowledgement of sources is made.

x None of this work has been completed by any other person.

x I have not cheated or plagiarised the work or colluded with any other student/s.

x I have correctly referenced all resources and reference texts throughout these assessment tasks.

x I understand that if I am found to be in breach of policy, disciplinary action may be taken

against me.

Yes

No

Comments

At a minimum, this must include any one of the following:

☐  Only the target timelines for long-term goals updated

☐ Long-term goals as well as their target timelines updated

☐  Only the target timelines for short-term goals updated

☐ Short-term goals as well as their target timelines updated

☐  Timeframes

☐  Innovation

☐  Restructuring

☐  Reengineering

At a minimum, this must include ALL of the following:

The version number must be updated from the previous update in Workplace Assessment Task 2 .

This must indicate that the learner updated the change management strategy.

This must identify the date when the version was completed.

Date must be within the learner’s assessment period and after completion of Assessment Tasks 1 and 2.

This must include adherence to ALL of the following guidelines:

This must include adherence to ALL of the following guidelines:

Yes

No

Comments

☐  Email correspondence.

☐  Meeting minutes.

☐ Video recording of the meetings conducted with the stakeholder.

assessment period, and after development of the updated change management strategy.

☐ Email correspondence contains date and time stamp when email was sent and when the response from the stakeholders was received.

☐ Meeting minutes contains the date and time when the meeting was conducted.

☐  Video recording of the meeting conducted by the

learner with the stakeholders contains date and time in the properties of the video.

Briefing must include ALL of the following aspects:

S= Satisfactory NS= Not Satisfactory IC =Incomplete

I further confirm that the information recorded on this assessment is true and accurately reflects the Student’s performance during this task.

Student Name:

Student Signature

Student Assessment Instruction

Task 4 Develop Action Plan for Change Management

This task will require you to analyse and confirm capacity and competence of relevant individuals in your organisation for implementation of the change management strategy.

Use your workplace/organisation’s template to complete this task, or use the Change Management Action Plan template provided at the Bounce Fitness website.

Part A: Develop Action Plan

To complete this task, you must:

§   Access and review:

o    The updated change management strategy developed in Assessment Task 3.

o    Organisational documents with information on:

·         Capacity of individuals identified for implementation of change management strategy, such as visible schedule in organisational systems.

·         Competence of individuals identified for implementation of change management strategy, such as latest available performance reviews.

§   Develop an action plan to implement the change management strategy by assigning roles and responsibilities to at least two individuals within the organisation.

§   Determine the following for each identified individual to contribute to implementation of the change management strategy:

o    Capacity or time required

o    Competence or skills required

§   Verify the available capacity and competence of each individual from the organisational documents accessed.

§   Identify at least two problems that can arise during implementation of the change management strategy.

Part B: Confirm Action Plan

To complete this task, you must:

§   Distribute the action plan to each individual with an assigned role for implementation of change management strategy.

§   Receive confirmation from each individual on the following:

o    Capacity or time available

o    Self-assessment of competence

Review Assessment Task 4 – Assessor’s Checklist before starting this task. This form outlines the following:

§   Resources you are required to access to complete the task.

§   All criteria your submission must address to satisfactorily complete this task.

Your assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment.

Review the template you will use to complete this task. If you are using a template from your workplace/organisation, discuss with your assessor to ensure that the template covers all requirements that apply to this task. Otherwise, use the Change Management Action Plan template provided at the Bounce Fitness site.

Submit the completed change management action plan to your assessor. Include the organisational documents referenced to confirm capacity and competence of individuals as supplementary evidence.

You must also submit evidence of confirming the change management action plan with at least two individuals in the organisation for implementation of the change management strategy.

Evidence must be at least one of the following:

§   Email correspondence

§   Meeting minutes

§   Video/audio recording of the briefing conducted with the stakeholders

When using this as evidence, ensure to inform the stakeholders of the purpose of the recording before doing so.

Resources required for assessment

☐ Change Management Action Plan template, or similar from the learner’s workplace/organisation.

☐ Updated change management strategy from Assessment Task 3.

☐ Workplace documents and resources that the learner requires to create the change management action plan, including:

☐ Documents/resources with information about:

☐  Capacity of individuals identified for implementation of change management strategy, such as visible schedule in organisational systems.

☐  Competence of individuals identified for implementation of change management strategy, such as latest available performance reviews.

☐ At least two relevant individuals in the organisation to contribute to implementation of change management strategy

Templates to be used in this assessment can also be accessed by using the your credentials and by going to:

http://bouncefitness.precisiongroup.com.au/supplementary-files/social-competence- bsbldr811/

Student Declaration

I                                                                   declare that this tasks is my own work except where acknowledgement of sources is made.

x None of this work has been completed by any other person.

x I have not cheated or plagiarised the work or colluded with any other student/s.

x I have correctly referenced all resources and reference texts throughout these assessment tasks.

x I understand that if I am found to be in breach of policy, disciplinary action may be taken

against me.

Students Name:

Student Signature

Outline key activities/responsibilities for change management and assign appropriate roles to identified individuals for each key activity or responsibility area

Key activities/responsibilities

Individual 1

James smith

Individual 2

Michal brown

James smith

Time required to perform the required roles and responsibilities.

No. of hours/week required

Assessment of time availability

For example, inputs from supervisors or visible

schedule in project management system.

☐ YES     ☐ NO

Skills required to perform the required roles and responsibilities.

Technical expertise required

expertise

For example, latest available performance reviews.

☐ YES

☐  NO

Soft skills required

Assessment of soft skills

For

☐ YES

☐  NO

Michal brown

Time required to perform the required roles and responsibilities.

No. of hours/week required

Assessment of time availability

For example, inputs from supervisors or visible

schedule in project management system.

☐ YES

☐  NO

Skills required to perform the required roles and responsibilities.

Technical expertise required

expertise

For example, latest available performance reviews.

☐ YES

☐  NO

Soft skills required

Assessment of soft skills

For

☐ YES

☐  NO

a. during the implementation of the change management strategy the issue which arises is that all the staff members were not satisfied with the change.

b. for the collaboration unable to find a good organization for the collaboration.

At a minimum, this must include ALL of the following:

This refers to tasks needed for implementation of the change management strategy.

This must correspond with the change management strategy updated in Assessment Task 3.

This refers to the function assigned to the individual for the activity or responsibility area. The role assigned must be appropriate to the individual.

For example, if the activity/responsibility is to design the communication collateral about the change management strategy for employees, the individual assigned as responsible for this activity must be from the relevant department or team such as HR or Internal

communications.

☐ R – Responsible for doing the activity.

☐ A – Accountable or owns the activity. There can only be one ‘A’ for a given activity.

☐ C – Consulted for inputs relevant to the activity.

☐ I – Informed of the progress of the activity.

At a minimum, this must include ALL of the following for each identified individual:

This refers to the estimated time required to perform the required roles and responsibilities.

This must be indicated by ticking the appropriate yes/no checkbox to show whether the individual is likely to have the required time to contribute to the implementation of the change management strategy.

This must correspond to the information in the organisational documents accessed to verify capacity of

individuals, submitted as supplementary evidence for this workplace assessment task.

This must correspond to the organisational document used to verify capacity of individuals, submitted by the learner as

This refers to the skills required to perform the required roles and responsibilities.

At a minimum, this must include ALL of the following for each identified individual:

This refers to the knowledge and qualifications required to perform the required roles and responsibilities.

This must be indicated by ticking the appropriate yes/no checkbox to show whether the individual is likely to possess the required technical skills to contribute to the implementation of the change management strategy.

This must correspond to the information in the organisational documents accessed to verify competence of individuals, submitted as supplementary evidence for

this workplace assessment task.

This must correspond to the organisational document used to verify technical skills of individuals, submitted by the learner as supplementary evidence for this workplace

assessment task.

This refers to the attitudes and behavioural traits required to perform the required roles and responsibilities.

This must be indicated by ticking the appropriate yes/no checkbox to show whether the individual is likely to possess the required soft skills to contribute to the implementation of the change management strategy.

This must correspond to the information in the organisational documents accessed to verify competence of individuals, submitted as supplementary evidence for

this workplace assessment task.

This must correspond to the organisational document used to verify soft skills of individuals, submitted by the learner as supplementary evidence for this workplace assessment

task.

Problems are existing or known issues with competence of individuals that pose a threat to achieving the objectives of the change management strategy, unlike risks which

are uncertain events or conditions which may not materialise.

At a minimum, this must include ALL of the following:

This must have one entry identifying the current version as ‘1.0’.

This must indicate that the learner completed the change management action plan.

This must identify the date when the version was completed. Date must be within the learner’s assessment period.

This must include adherence to ALL of the following guidelines:

This must include adherence to ALL of the following guidelines:

☐  Email correspondence.

☐  Meeting minutes.

☐ Video recording of the meetings conducted with the stakeholder.

This must correspond to the individuals to whom roles and

responsibilities were assigned in the change management action plan.

☐ Meeting minutes contains the date and time when the meeting was conducted.

☐ Video recording of the meeting conducted by the learner

with the stakeholders contains date and time in the properties of the video.

This must correspond to the change management action plan developed by the learner for this assessment task.

individuals on the change management action plan.

This refers to an acknowledgement by each individual that they have the necessary time and skills to contribute to the implementation of the change management strategy as per assigned roles and responsibilities in the change management action plan.

At a minimum, this must include ALL of the following:

S= Satisfactory NS= Not Satisfactory IC =Incomplete

Sq      NSq      ICq

I further confirm that the information recorded on this assessment is true and accurately reflects the Student’s performance during this task.

Student Name:

Student Signature

Student Assessment Instruction

Task 5: Develop Risk Management Plan

This task will require you to identify and resolve risks in the change management process.

Use your workplace/organisation’s template to complete this task, or use the following templates and document provided at the Bounce Fitness site:

§   Risk Register

§   Risk Rating Matrix

To complete this task, you must:

§   Access and review the following:

o    Updated change management strategy developed in Assessment Task 3.

o    Change management action plan developed in Assessment Task 4.

§   Enter the following in the risk register:

o    At least two potential risks identified in Assessment Task 2.

o    At least two potential problems identified in Assessment Task 4.

§   Develop at least one risk management strategy for each potential risk identified in the risk register.

§   Develop the following for each potential risk and potential problem outlined in the risk register:

o    At least one learning process.

o    At least one communication process.

§   Append your risk register to the change management strategy.

§   Finalise change management strategy by making modifications according to the risks and risk management strategies identified.

§   Inform at least three relevant stakeholders of the final change management strategy.

Stakeholders must be the same personnel with whom you consulted in Assessment Task 2 to develop the change management strategy.

Review Assessment Task 5 – Assessor’s Checklist before starting this task. This form outlines the following:

§   Resources you are required to access to complete the task.

§   All criteria your submission must address to satisfactorily complete this task.

Your assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment.

Review the template you will use to complete this task. If you are using a template from your workplace/organisation, discuss with your assessor to ensure that the template covers all requirements that apply to this task. Otherwise, use the following templates and document provided at the Bounce Fitness site.

§   Risk Register

§   Risk Rating Matrix

Submit the following to your assessor:

§   Final change management strategy

§   Completed risk register

You must also include the risk rating matrix used for this task as supplementary evidence.

Submit this only if you used a risk rating matrix different from what is provided at the Bounce Fitness site.

You must also submit evidence of informing relevant stakeholders in the organisation about the final change management strategy.

Evidence must be at least one of the following:

§   Email correspondence

§   Meeting minutes

§   Video/audio recording of the meeting conducted with the stakeholders

When using this as evidence, ensure to inform the stakeholders of the purpose of the recording before doing so.

Resources required for assessment

☐ Risk Register template, or similar from the learner’s workplace/organisation.

☐ Risk Rating Matrix template, or similar from the learner’s workplace/organisation.

☐ List of potential risks identified during stakeholder consultation in Assessment Task 2.

☐ Updated change management strategy from Assessment Task 3.

☐ Change management action plan with list of potential problems identified from

Assessment Task 4.

☐ At least three key internal stakeholders from the organisation/workplace to inform about the final change management strategy.

Stakeholders must be the same personnel who were consulted in Assessment Task 2 to develop the change management strategy

Templates to be used in this assessment can also be accessed by using the your credentials and by going to:

https://bouncefitness.precisiongroup.com.au/supplementary-files/social-competence- bsbldr811/

Student Declaration

I                                                                   declare that this tasks is my own work except where acknowledgement of sources is made.

x None of this work has been completed by any other person.

x I have not cheated or plagiarised the work or colluded with any other student/s.

x I have correctly referenced all resources and reference texts throughout these assessment tasks.

x I understand that if I am found to be in breach of policy, disciplinary action may be taken

against me.

Risk Description

Likelihood (L)

Impact (I)

Severity

Priority Level

Action

Strategy

a. External Risk

b. Internal Risk

(Relist risks here, add list of potential problems identified in Workplace Assessment Task 4)

Learning processes relate to mechanisms for uplifting

capabilities for implementing the change management process.

stakeholders during the change management process.

Likelihood (L)

certain

High (H)

High (H)

Critical I

Critical I

Critical I

operation of the business

operation of the business

the business

loss

exceptional

circumstances

Potential risks entered in the risk register must correspond to those identified during stakeholder consultation in Assessment Task 2.

At a minimum, this must include ALL of the following:

This refers to a potential strategic change risk that can arise due to internal factors in the organisation.

For example, employee resistance to change is an internal

strategic change risk.

This refers to a potential strategic change risk that can arise due to external business environment of the organisation.

For example, a competitor launching an upgraded product in the market similar to the innovated product offering of the

organisation is an external strategic change risk.

This refers to the chance of the occurrence of the risk on a pre-determined scale, from rare to almost certain.

This must correspond to the likelihood indicated in the risk rating matrix submitted by the learner as supplementary

evidence for this workplace assessment task.

This refers to the consequences of the risk on a pre- determined scale, from insignificant to severe.

This must correspond to the impact indicated in the risk rating

matrix submitted by the learner as supplementary evidence for this assessment task.

This refers to the degree of impact of the risk.

This must correspond to the severity indicated in the risk

rating matrix submitted by the learner as supplementary evidence for this assessment task.

This refers to the importance of addressing the risk, whether it is low, moderate, high or extreme.

as supplementary evidence for this assessment task.

The option identified by the learner for their strategy must depend on the identified likelihood and impact of each risk. Learner must identify at least one of the following actions for each risk identified under the ‘Action’ column of the Control

Measure section of the Risk Register template.

☐  Avoid

This means learner must not proceed with the activity that has the identified risk and must choose an alternative activity.

☐  Accept

This refers to learner deciding that the risk rating is at an acceptable level and that any costs incurred from treating the risk will outweigh any possible benefits.

☐  Transfer

Strategies under this option aim to share or transfer the risk identified to others.

☐  Eliminate

This means the change management strategy chooses to invest substantial resources to eliminate the risk, or at least reduce either the likelihood or consequence of risk to an

acceptable level.

Strategy must be able to specifically identify the action item/s that will be taken to address each risk. Action items must correspond to the type of action the learner identified for each risk.

For example, if learner identified ‘Share’ for a risk, they must identify to whom the risk will be shared with and what each party (learner and other party) will be doing to address the

risk.

action plan in Workplace Assessment Task 4.

Learning processes relate to mechanisms for uplifting capabilities for implementing the change management process.

At a minimum, this must include ALL of the following:

For example, collecting and analysing real-time information

during the change management process can address the risk of time and scope overruns.

For example, building competency for change through

provision of training can address the problem of lack of skills in individuals to take up tasks related to change management.

Communication processes relate to internal sharing of information with stakeholders during the change management process.

At a minimum, this must include ALL of the following:

For example, a detailed stakeholder communication plan can address the risk of lack of stakeholder commitment to the

change process.

For example, ongoing change management communication can address the problem of lack of clarity in competence

required to execute assigned tasks.

learner:

Yes

No

Comments

workplace assessment task.

For instance, certain teams and reporting relationships may need to be realigned in the proposed restructuring of the organisation in the change management strategy, to address the risk of communication breakdown or inter-

departmental conflicts.

☐  Timeframes

☐  Innovation

☐  Restructuring

☐  Reengineering

At a minimum, this must include ALL of the following:

The version number must be updated from the previous update in Workplace Assessment Task 3.

This must indicate that the learner updated the change management strategy.

This must identify the date when the version was completed.

Date must be within the learner’s assessment period and after completion of Assessment Tasks 1 to 4.

learner:

Yes

No

Comments

☐  Email correspondence.

☐  Meeting minutes.

☐  Video recording of the meetings conducted with the stakeholder.

done.

change management strategy.

following:

☐  Email correspondence contains date and time stamp when email was sent and when the response from the stakeholders was received.

☐  Meeting minutes contains the date and time when the meeting was conducted.

☐  Video recording of the meeting conducted by the learner

with the stakeholders contains date and time in the properties of the video.

This must correspond to the final change management

strategy developed by the learner for this workplace assessment task.

S= Satisfactory NS= Not Satisfactory IC =Incomplete

I further confirm that the information recorded on this assessment is true and accurately reflects the Student’s performance during this task.

Student Name:

Student Signature

Student Assessment Instruction

Task 6 Review Strategic Outcomes

This task will require you to analyse impacts of your leadership on the change management process by reviewing strategic outcomes, self-reflection and seeking feedback from staff.

Use your workplace/organisation’s template to complete this task, or use the Leadership Impact Assessment template provided at the Bounce Fitness website.

To complete this task, you must:

§   Review at least two strategic outcomes of change management process.

Strategic outcomes are the desired results from the change management process. These can relate to actual versus planned timelines, communication effectiveness and unexpected problems during implementation.

§   Analyse impacts of leadership on the identified strategic outcomes of change management process using self-reflection.

§   Complete the leadership impact assessment document with the above information.

§   Consult with at least two relevant individuals in your organisation to seek feedback on leadership during change management process.

Individuals must be the same personnel who were assigned responsibilities for implementation of the change management strategy in Assessment Task 4.

Review Assessment Task 6 – Assessor’s Checklist before starting this task. This form outlines the following:

§   Resources you are required to access to complete the task.

§   All criteria your submission must address to satisfactorily complete this task.

Your assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment.

Review the template you will use to complete this task. If you are using a template from your workplace/organisation, discuss with your assessor to ensure that the template covers all requirements that apply to this task. Otherwise, use the Leadership Impact Assessment template provided at the Bounce Fitness site.

Submit the completed leadership impact assessment document to your assessor.

You must also submit evidence of seeking feedback on leadership during change management process from staff.

Evidence must be at least one of the following:

§   Email correspondence

§   Meeting minutes

§   Video/audio recording of the meeting conducted with the staff

When using this as evidence, ensure to inform the staff of the purpose of the recording before doing so.

Resources required for assessment

☐ At least two relevant individuals in the organisation to provide feedback on leadership during change management process

Individuals must be the same personnel who were assigned responsibilities for implementation of the change management strategy in Assessment Task 4.

Templates to be used in this assessment can also be accessed by using the your credentials and by going to:

https://bouncefitness.precisiongroup.com.au/supplementary-files/social-competence- bsbldr811/

Student Declaration

I                                                                   declare that this tasks is my own work except where acknowledgement of sources is made.

x None of this work has been completed by any other person.

x I have not cheated or plagiarised the work or colluded with any other student/s.

x I have correctly referenced all resources and reference texts throughout these assessment tasks.

x I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.

Students Name:

Student Signature

Checking actual performance of the change management process against desired results.

Consumers will be drawn in direction of the bounce fitness

Additionally, it will inspire the current clients. The

Percentages of involvement in the

There will be more customers.

Additionally, by giving fitness trainers training, their abilities and expertise will be enhanced.

B. It will become more prevalent for when the marketing share Working together is done using the a new company (Al Khajeh, 2018).

Yes

No

Comments

1. Shows that at least two strategic outcomes of change management process were reviewed.

Strategic outcomes refer to the performance of the change management process against desired results.

Check the boxes below to indicate the strategic outcomes reviewed by the learner.

☐ Change readiness of stakeholders

This indicates whether stakeholders have a positive attitude towards the change process.

☐ Adherence to timelines

This indicates whether the key activities of the change process are being implemented as per schedule.

☐ Employee satisfaction

This indicate whether employees are satisfied during the change process.

☐ Training coverage and effectiveness

This shows the percentage of personnel who have undergone mandatory trainings during the change process and their learning outcomes.

☐ Adoption reports

This shows the percentage usage of new systems, processes or tools.

2. Analyses impact of leadership on each identified strategic outcome of change management process, using self-reflection.

This refers to evaluating how the learner’s leadership style could have affected the strategic outcomes of the change management process.

At a minimum, this must include ALL of the following for each strategic outcome:

1. Desired outcome

Target result expected for the strategic outcome. For example, target percentage of personnel covered by mandatory trainings during change process.

Actual result achieved for the strategic outcome. For example, actual percentage of personnel covered by mandatory trainings during change process.

This refers to analysing whether the actual result met, exceeded or lags behind the set target.

This refers to assessing how the learner’s leadership style would have contributed positively or negatively towards the strategic outcome.

Yes

No

Comments

☐ Email correspondence.

☐ Meeting minutes.

☐ Video recording of the meetings conducted with the stakeholder.

2. Identifies the date and time when the feedback was taken.

Tasks 1 to 5.

☐ Email correspondence contains date and time stamp

when email was sent and when the response from the stakeholders was received.

☐ Meeting minutes contains the date and time when the meeting was conducted.

☐ Video recording of the meeting conducted by the learner

with the stakeholders contains date and time in the properties of the video.

4. Shows that feedback on leadership was received from at least two relevant individuals in the organisation.

Individuals must be the same personnel who were assigned responsibilities for implementation of the change management strategy in Assessment Task 4.

At a minimum, learner must receive ALL of the following:

a. At least one highlight.

Highlights refer to aspects that are going well during the change management process.

☐ Adherence to timelines.

☐ Regular change communication.

☐ Clarity in scope of work.

☐ Upward feedback is integrated.

b. At least one lowlight.

Lowlights refer to aspects that are not going well during the change management process.

☐ Slippage in timelines.

☐ Infrequent change communication.

☐ Lack of clarity in scope of work.

☐ Upward feedback is ignored.

c. At least one area of improvement.

Check the aspects that the learner receives as areas of improvement.

☐ Better management of timelines.

☐ Improve change communication.

☐ Provide clarity in scope of work.

☐ Ensure upward feedback is processed.

S= Satisfactory NS= Not Satisfactory IC =Incomplete

Sq      NSq      ICq

I further confirm that the information recorded on this assessment is true and accurately reflects the Student’s performance during this task.

Student Name:

Student Signature

Student Assessment Instruction

This task will require you to adapt your leadership style according to the feedback received in Assessment Task 6.h

To complete this task, you must:

§   Discuss further implementation of change management strategy based on the feedback from staff in Assessment Task 6, with at least three relevant stakeholders in your organisation.

Stakeholders must be the same personnel with whom you consulted in Assessment Task 2 to develop the change management strategy.

§   Adapt leadership and personal communication style based on feedback received.

Review Assessment Task 7 – Assessor’s Checklist before starting this task. This form outlines the following:

§   Resources you are required to access to complete the task.

§   All criteria your submission must address to satisfactorily complete this task.

Your assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment.

Submit evidence of interaction with at least two relevant stakeholders of the organisation to demonstrate that leadership style was adapted.

Evidence must be at least one of the following:

§   Email correspondence

§   Video/audio recording of the interaction conducted with the stakeholders

When using this as evidence, ensure to inform the stakeholders of the purpose of the recording before doing so.

Resources required for assessment

Stakeholders must be the same personnel who were consulted in Assessment Task 2 to develop the change management strategy.

Templates to be used in this assessment can also be accessed by using the your credentials and by going to:

https://bouncefitness.precisiongroup.com.au/supplementary-files/social-competence- bsbldr811/

Student Declaration

I                                                                   declare that this tasks is my own work except where acknowledgement of sources is made.

x None of this work has been completed by any other person.

x I have not cheated or plagiarised the work or colluded with any other student/s.

x I have correctly referenced all resources and reference texts throughout these assessment tasks.

x I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.

Yes

No

Comments

☐  Email correspondence.

☐  Meeting minutes.

☐  Video recording of the meetings conducted with the stakeholder.

☐  Email correspondence contains date and time stamp when email was sent and when the response from the stakeholders was received.

☐  Meeting minutes contains the date and time when the meeting was conducted.

☐  Video recording of the meeting conducted by the

learner with the stakeholders contains date and time in the properties of the video.

Further implementation of the change management strategy refers to the general direction to be taken to execute the change management strategy by factoring in changes to be made in leadership style.

At a minimum, discussion must include ALL of the following:

This must correspond to the feedback received from staff on leadership during change process in Assessment Task 6.

During the interaction, learner follows ALL of the following guidelines:

S= Satisfactory NS= Not Satisfactory IC =Incomplete

I further confirm that the information recorded on this assessment is true and accurately reflects the Student’s performance during this task.

Student Name:

Student Signature