RTO No: 21870

CRICOS Provider Code: 02992E ABN: 39 122 778 563

 

 

STUDENT COPY

 

 

 

Assessment Resource Summary
Unit Details	BSBLDR602 – Provide leadership across the organisation
Assessment Type	This is a summative assessment, which requires each student to have adequate practice prior to undertaking this assessment.
Assessment Methods	Written Assessment (J)	Assessment 1 (Knowledge Questions)
	Case Study (D)	Assessment 2 (Bounce Fitness)
	Project (C)	Assessment 3 (Workplace Project)
	Observation (H)   Completed: ¨ Yes Trainer/Assessor Name:                                    Trainer/Assessor Signature:	Assessment 4 (Presentation)
Last Modification Date		March 2022

 

 

 

 

 

 

 

BSBLDR602 – Provide leadership across the organisation                                                                                                     Page 1 of 78

 

 

 

Unit Summary

This unit describes the skills and knowledge required to demonstrate senior leadership behaviour and personal and professional competence. Business ethics are also addressed in this unit.   The unit applies to individuals who have a role in modelling professionalism in their organisation and industry and inspiring and motivating others to achieve organisational goals. Leadership is seen in the context of the organisational mission.   No licensing, legislative or certification requirements apply to this unit at the time of publication.

 

Prerequisite Units

There are no recommended pre-requisite units for this competency.

 

Co-requisite Units

There are no recommended co-requisite units for this competency.

 

Resources

Resources: Student Learner Guide, PowerPoint presentation, Office equipment and resources, computer facilities with internet, including the “Student Resource Folder”, accessible for every student via Rhodes College intranet.   Bounce Fitness – Case Study landing page http://bounce.precisiongroup.com.au Username: rclearner                                   Password: rc@123   Relevant legislation:   Federal Register of Legislation: https://www.legislation.gov.au/ Australasian Legal Information Institute: http://www.austlii.edu.au/ Victorian legislation: https://www.legislation.vic.gov.au/ Recommended reading includes ·         Management Theory & Practice – 6th Edition, Kris Cole – Cengage Learning ·         Management, A Pacific Rim Focus – McGraw Hill – Kathryn Bartol, Margaret Tein, Graham Matthews, David Martin ·         Management Strategies and skills 2nd Edition McGraw Hill Education 2014 Management Edition 2 Stephen P. Robbins; Rolf Bergman; Ian Stagg; Mary Coulter   Note: Students, currently employed, are encouraged to bring their current employer’s policies and procedures and associated documents (with their employer’s permission) to use in their course work. This material must be reviewed prior to use by the Institute’s Trainer/Assessor. For students who are unable to bring adequate policies and procedures, the Institute will provide a practice set of documents.

 

 

ASSESSMENT 1 – WRITTEN ASSESSMENT

 

Student Name:                                                                                                                             Student ID No:                                                                                                                            

 

Student Instructions:

1. Your answers should be on a separate document using word processing software such as MS Word & or other software (hand written submissions are only acceptable with prior approval from your Trainer)

2.    Your document should be professionally formatted and include

1. Your Name
2. Your Student ID
3. Unit Code
4. Assessment Number (i.e. BSBLDR602 Assessment 1)

3. Please reference to each question number and retype each question with your answers
4. You must answer every question and provide enough information to demonstrate sufficient understanding of what has been asked to achieve competency. Please ask your Trainer/Assessor if you are unsure what is sufficient detail for an answer
5. Ask your trainer/assessor if you do not understand a question. Whist your trainer/assessor cannot tell you the answer, he/she may be able to re-word the question for you or provide further assistance based on the Institute’s “Reasonable Adjustment Policy”
6. Answers should be your own work, in your own words and not plagiarised, nor copied. However, if an answer is cut & pasted (such as a definition), then the source should be referenced

 

 

Question
1.	Explain the meaning for each of the following Leadership concepts. Provide an example where possible.
1.1 Competency		It is the ability or skill in a particular subject or field or being capable of doing something good and well. For example when the pianist has the capability of playing the piano appropriately (Lawrence & Weber, 2013).
1.2 Leadership		The people can guide and influence the followers and individuals of the organization.
1.3 Management		It is the procedure of organizing and planning the activities and resources of the business for effectively attaining particular objectives.
1.4 Organisation Goals		These are the strategic objectives that the management of the company develops to highlight expected results and guide the efforts of employees.
1.5 Organisation Mission		It is a broad, brief statement about he the goals of the organization and how it anticipates achieving those particular goals.
1.6 Organisation Objectives		These are the medium and short-term objectives that the organization looks to complete so it may attain its entire strategic objectives.
1.7 Organisation Purpose		It is the essential cause why the company exists.
1.8 Organisation Values		These are the administrative principles that give the organization direction and purpose.
1.9 Organisation Vision		It is the long-duration change that the organization supremely would prefer to look at if the operation of the organization is successful.
1.10 Policies		These are regulations and rules that the employees should follow for keeping the business running smoothly.
1.11 Procedures		These are the things that the business performs for implementing the legislation of the Work Safety & Health Act in the workplace.

 

 

1.12 Stakeholders			These are the individuals who own the interest, the official obligation or any other concern in the outcomes or decisions of the organization, usually the corporation or firm.
1.13 Standards			These are the arrangement of procedures and principles by which the particular institution guarantees that it gives an accurate research and learning environment (Lawrence & Weber, 2013).
2.	Outline what each of the following four (4) different forms of organisational structures are. Provide an example of each structure where possible.
1. Functional		It is the kind of structure of the organization that utilizes the principle of knowledge particularly based on role or function.
2. Divisional		It is the method in which the organization segments all its staff members based on markets or products, as opposed to their roles of job.
3. Matrix		It is the structure of an organization where all team members report to numerous leaders.
4. Flatarchy		It permits the employees from distinct levels for making decisions in the company.
3.	Outline what each of the three (3) phases in the organisational change management process entails.   You should include in your response details for how each phase can be used to implement organisational improvements.
Phases in the Organisational Change Process		Description of Each Phase
Phase 1: Prepare the company for change		In this phase, the manager is concerned with assisting employees to understand and recognize the requirement for change.
Phase 2: Crafting of plan and vision for change		Once the company is prepared for embracing change, the managers should develop a realistic and thorough plan for implementing it.
Phase 3: Implement or execute the change		After the creation of the plan, all that is left is to accurately follow the procedures outlined in the plan for implementing all the needed changes.

 

 

4.	Explain the concept of business ethics. Business ethics are the principles or standards for ethically wrong and right conduct in a particular business. These improve the law by highlighting acceptable attitudes beyond the control of the government.
5.	Identify at least three (3) typical situations where business ethics can play an important role and provide an example of how each situation may apply to an organisation you are familiar with.
Typical situations where Business Ethics can play an important role			Example of how the situations may apply to an Organisation you are familiar with
Situation 1: Protection of data			Business ethics generally protects the personnel records of employees and permits access to those only who have the valid requirement to know (Burns, 2012).
Situation 2: Prioritization of consumer			If the consumer buys services or products that are unsatisfactory then the business will particular do what it should to return the consumer
Situation 3: Diversity in workplace			It describes that the organization is serious about treating all individuals with esteem (Burns, 2012).
6.	Describe each of the following Leadership styles and discuss the application of business ethics to each of the leadership styles.
Leadership Style		Description of the Leadership Style		Discussion on Application of Business Ethics
6.1 Authoritarian or autocratic		It is the style of management in which the individual has complete power to make decisions and complete control over his juniors.		This kind of leadership will help in the business ethics of the individual leadership and help in making more contributions to the business with creative ideas.
6.2 Democratic or participative		In this type of leadership in which team members are involved and discussed with the members and decision-making will be done on that basis		This kind of leadership will help in gaining the trust of the team members and the bond between the leader and the team members will get strong.
6.3 Delegative or free reign		The leadership style in which team members are free to take their decisions and do their tasks accordingly		The delegation leadership will help in making free ideas and innovation will be possible and the skills of the team members can be identified.

 

 

7.	Discuss the application of business ethics to the following organisational directives including mission, objectives and values.
Organisation Mission, Objectives and Values		Discussion regarding the application of Business ethics
7.1 Mission: To make our cars better, our employees happier and our planet a better place to be		The business should be environment friendly so that planet greenery can be maintained. There should be more profit margins for the business so that the payout to employees can be on time and happier employees. The cars will be better if the resources and the technology will be used effectively and efficiently.
7.2 Objective 1: Reduce production costs by 10% by 2022		The cost of production can be reduced by 10% for this there is need of good quality o raw material with low transportation cost and also by the effect using the resources and the maintenance charges will be reduced.
7.3 Objective 2: Launch 3 new and innovative product lines in the next three years		Business ethics says that there is more technically requirement of the technology with more advancement the technology.
7.4 Value 1: Inclusivity		This tells that the business wants to give them equal opportunity to all without any unequal practice with the people.
7.5 Value 2: Integrity		This is the best ethical practice of the business as this helps in achieving more heights for the business and fastens the growth of the business. As integrity helps in making trust in the internal process of the business.
8.	List and explain at least five (5) characteristics of a positive work environment.   1. The values of the workplace will be positive 2. There is a good sense of humour in the workplace 3. There is respect among the employees in the workplace 4. There will flexibility in the work. 5. Workplace will have honest and open communication among the employees.

 

 

9.

a)  For each of the following methods of establishing and maintaining a positive work environment for individuals, outline three (3) example techniques and briefly describe how the method helps in establishing and maintaining a positive work environment   1.     Make the physical workspace comfortable 2.     Promote wellness 3.     Emphasise onboarding and training for new employees   b)  For each of the following methods of establishing and maintaining a positive work environment for teams, outline three example techniques and briefly describe how the method helps in establishing and maintaining a positive work environment.   1.     Facilitate frequent communication and collaboration 2.     Nurture a strong organisational culture 3.     Incorporate a global perspective

 

 

9a. Establishing and Maintaining a Positive Work Environment for Individuals
Method 1: Make the physical workspace comfortable
Example Techniques	Brief Description of how the method helps in establishing and maintaining a positive work environment
Technique 1: Reduce levels of noise	By this, the employees can easily concentrate on their work.       This offers lots of space to employees in which they can work comfortably.       This gives comfortable siting to the employees (Holman & Morandin, 2019).
Technique 2: Personal and clear spaces
Technique 3: Comfortable furniture in office
Method 2: Promote wellness
Example Techniques	Brief Description of how the Method Helps in Establishing and Maintaining a Positive Work Environment
Technique 1: Promote meditation	It reduces work stress.       It gives energy to employees to work effectively.     It gives some relaxation from work to employees
Technique 2: Promote exercise
Technique 3: Encourage mid-breaks
Method 3: Emphasise onboarding and training for new employees
Example Techniques	Brief Description of how the Method Helps in Establishing and Maintaining a Positive Work Environment
Technique 1: Keep the working schedule of new employees tight	They have work to do and can focus on learning.       It helps to make sure that the managers have covered all new topics related to hiring.       It also integrates new employees into the organization (Holman & Morandin, 2019).
Technique 2: Establish the cross-departmental team for onboarding
Technique 3: Get the entire organization involved

 

 

9b. Establishing and Maintaining a Positive Work Environment for Teams
Method 1: Facilitate frequent communication and collaboration
Example Techniques	Brief Description of how the method helps in establishing and maintaining a positive work environment
Technique 1: Regular meetings with the employee	This helps to enhance collaboration and communication with employees.       It keeps the employees’ morale high and also motivates them.       It makes it simple for the team for getting things accurate.
Technique 2: Identify achievements
Technique 3: Provide transparent instructions
Method 2: Nurture a strong organisational culture
Example Techniques	Brief Description of how the Method Helps in Establishing and Maintaining a Positive Work Environment
Technique 1: Share the values of the company with every individual	It could give the idea to the employees about the workings of the organization.     It is essential to make sure that all the employees have enough resources for completing the task.         It assists to nurture the culture of the company and also makes all the employees feel linked.
Technique 2: Increase the time of onboarding
Technique 3: Conduct meetings of the team
Method 3: Incorporate a global perspective
Example Techniques	Brief Description of how the Method Helps in Establishing and Maintaining a Positive Work Environment
Technique 1: Recognize the values of culture	It develops strong and effective self-awareness of culture among workers.       It facilitates valuable and accurate learning.       It helps the employees to learn more about the global perspective of the organization.
Technique 2: Build effective and intercultural relations
Technique 3: Establish strategies for adjusting different styles

 

 

10.	Explain the concept of regulatory requirements and why they are important. It is the rule that the entity of government imposes on the organization. It gives guidance for the companies as they mainly strive to achieve the objectives of the business.
11.	Identify and describe any five (5) types of the legislations that typically form the regulatory requirements for businesses in Australia.
Legislation		Brief Description
Legislation 1:           Fair trading		It ensures the business operates competitively and fairly.
Legislation 2:  Registration of business		The individuals are bound for complying with obligations of tax o conduct business.
Legislation 3: Privacy laws		If individuals store and collect the personal data of consumers, they need to comply with laws of privacy.
Legislation 4: Employment laws		The individuals have some legal duties when they hire people.
Legislation 5: Unfair Dismissal		To dismiss the employee, the employer needs to follow certain legal processes (Ashkanasy & Dorris, 2017).
12.	Identify at least five (5) organisational research methods required in order to support and understand the improvements needed in organisational and workplace policies and procedures.
Research Method 1: Design of survey
Research Method 2: Collection of data
Research Method 3: Administration of survey
Research Method 4: Analysis of data
Research Method 5: Sampling

 

 

13.	Outline at least five (5) organisational implementation methods that are required to facilitate improvements in organisational and workplace policies and procedures.
Method 1:  Engagement of employees in business
Method 2: Open communication
Method 3: Identify barriers to implementing change
Method 4: Create and distribute all timelines
Method 5: Hire individuals who have experience
14.	List at least five (5) examples of the different forms of media available to organisations. Five examples are: 1. Newspapers 2. Magazines 3. Internet 4. Digital media 5. Televisions
15.	Identify at least three (3) typical objectives for representing the organisation in the media. Three objectives are: 1. Building team relationships 2. Increase in sales 3. Raising employee awareness
16.	What methods can be used to positively represent an organisation in the media and in the community? The methods are: 1. Controlling 2. Actual illustrations 3. By conducting official meetings (Ashkanasy & Dorris, 2017).
17.	What methods can be used to resource teams to allow them to achieve their objectives? The methods are given below: 1. Set objectives based on strengths 2. Establish the objectives of the company 3. Develop a culture of accurate collaboration
18.	What do each of the following terms mean in relation to organisational task allocation?
Accountabilities		It is the acceptance of particular responsibility for ethical and honest conduct towards another individual.
Responsibilities		It is the commitment of the inferior for performing the assigned task.
Assigned Individuals		It refers to the person who is mainly allotted to perform a particular task.
Teams		It refers to a group of individuals who are asked to perform certain tasks for completing the objectives of the organization.
Assigned Teams		It refers to a group of individuals those who are assigned to complete a particular task together.

 

 

19.	Outline the key implications of ethical and other organisational responsibilities in carrying out your own role. It maximizes the complete morale and also improves the performance of employees and the organization both.
20.	What can you as a Leader do in your organisation to create a positive working environment for your teams and individuals? As a leader we can do several things that are given below: 1. Prioritize training and onboarding 2. Facilitate all accurate opportunities to learn many skills 3. Promote team communication and collaboration (Thomson, 2018).
21.	Explain how you as a Leader in your organisation can encourage assigned individuals and assigned teams to be innovative in their approaches to their work tasks? Leaders who perform humility are very more likely to watch their staff get creative and innovative ideas for solving the challenges of the organization than the particular leaders who look as though they have all the answers. So, showing humbleness is the very essential way for encouraging innovation in the organization.
22.	Explain how you as a Leader in your organisation can encourage assigned individuals and assigned teams to be ethical in their approaches to their work tasks? They must set workshops and seminars for promoting ethics in the organization. Sessions of training reinforce the values of conduct of the organization, for clarifying what kind of practices are for addressing probable ethical problems (Thomson, 2018).

 

 

 

Assessor Use Only

 

Attempt 1: Assessor Comments

 

• Satisfactory (S) ¨ Not Satisfactory (NS) Assessor Signature: Date:                                          

 

Attempt 2: Assessor Comments

 

• Satisfactory (S) ¨ Not Satisfactory (NS) Assessor Signature: Date:                                          

 

Attempt 3: Assessor Comments

 

• Satisfactory (S) ¨ Not Satisfactory (NS) Assessor Signature: Date:                                          

 

 

ASSESSMENT 2 – CASE STUDY – STUDENT INFORMATION

This information is to be handed to each student to outline the assessment requirements

 

Student Instructions:

1. You must complete the case study and provide enough information to demonstrate sufficient understanding of what has been asked to achieve competency. Please ask your Trainer/Assessor if you are unsure what sufficient detail for an answer
2. Ask your Trainer/Assessor if you do not understand the project, case study and presentation, he/she may be able to re-word the requirements for you or provide further assistance based on the Institute’s “Reasonable Adjustment Policy”.
3. The document you produce should primarily be your own words and not plagiarised, nor
4. Material taken directly from other sources must be presented in quotation marks (“ “) and be suitably referenced

 

Each student will be required to undertake SIX (6) Case Study Assessment questions in order to successfully complete this component of the assessment.

 

The Case Study requires the student to demonstrate evidence of their ability to:

 

• Identify and describe organisational mission and goals

 

To complete this Case Study Assessment, you must work individually.

 

This Case study is based on the simulated business Bounce Fitness. You will be required to access the Bounce Fitness Website at https://bouncefitness.precisiongroup.com.au/

 

Your trainer will provide the login details. This will enable you to access all of the information and documentation required to complete the required Assessment questions.

 

Case Study: Let’s Bounce   You are currently working as the Chief Executive Officer (CEO) for Bounce Fitness, a dynamic fitness corporation centred on providing premier personal training services in Cairns, Brisbane, Sydney and Melbourne. As the CEO, you need to identify and describe the organisational mission and goals. This includes: §  Organisational mission, vision and values §  Business objectives §  Business strategies §  Organisational policies and procedures related to providing leadership The relevant documents have already been prepared and are accessible on the Bounce Fitness website. You need to only access the relevant documents and identify the required information. Access and review the following organisational documents to prepare for this activity: §  Mission, Vision, Values and Culture §  Business Objectives and KPI

 

 

§  Business Strategy https://bouncefitness.precisiongroup.com.au/category-infrastructure/business-strategy- and-planning-documents/ §  Codes of Conduct §  Code of Ethics §  Diversity Policy §  Performance Management Policy and Procedures https://bouncefitness.precisiongroup.com.au/policies-and-procedures/human-resource/ §  Budget Policy and Procedures §  Resource Allocation Review Policy and Procedures https://bouncefitness.precisiongroup.com.au/policies-and-procedures/finance-policy- procedures/ §  Continuous Improvement of Policy and Procedures     https://bouncefitness.precisiongroup.com.au/policies-and-procedures/quality-policy-procedures/

 

 

 

1.	Outline the mission statement for Bounce Fitness. The mission of Bounce Fitness is to serve the community with distinctive, unique, comprehensive and quality services and programs of health.
2.	Outline the vision statement for Bounce Fitness. The vision statement of Bounce Fitness is that the organization holds their co-workers and itself responsible for building faith with its members and also each other by being consistent, ethical and honest in what they say and perform.
3.	Identify and describe the four (4) key values of Bounce Fitness.
Value			Description
Determination			They are determined to give better quality services to the clients with commitment and effort.
Integrity			Bounce Fitness is uncompromising and sincere in their commitments to do the accurate thing.
Respect			They treat all treat their clients will complete respect.
Versatility			Bounce fitness believes in versatility.
4.	Identify at least five (5) business objectives of Bounce Fitness. Business objectives are given below: 1. To increase penetration of the market each quarter. 2. To continue to nurture the image and goodwill of Bounce Fitness as the first showing long-duration program provider of wellness. 3. Generate the 10% annually maximization in sales 4. Decrease in the acquisition cost of the consumer by 4% 5. To decrease the delivery cost of service by 1% every quarter (Mallin, 2016).
5.	Identify at least five (5) business strategies of Bounce Fitness. For Bounce Fitness, assume that business strategies represent ‘plans and strategies’. Business strategies are given below: 1. Track the marketing campaigns of the organization 2. Regular updating on social media platforms for engaging more members. 3. Promotions on various platforms for attracting new clients 4. Affiliation in marketing for best facilities for fitness 5. Remarketing for increasing visibility
6.	Identify at least five (5) policies that relate to providing leadership in the organisation for Bounce Fitness. Five policies are: 1. Communicating the goals and missions of the organization 2. Maintaining and building teamwork 3. Influence teams and individuals positively 4. Making accurate decisions 5. Maintain high-level standards of performance of management
7.	For the following two (2) policies identified below, outline the policy statement and list the procedures associated with it.
Policy 1:		Budget Policy
Outline of the Policy statement		The budget policy is usually adopted for clarifying the process of budget. It addresses responsibilities and roles of the process of budget, definitions, and timeline of the balanced budget.
List of procedures associated with the policy		It includes: 1. Estimation of revenues and expenditure 2. First estimation of scarcity 3. Contraction of scarcity 4. Approval and presentation of budget (Mallin, 2016).

 

 

Policy 2:	Continuous improvement policy
Outline of Policy statement	It outlines the ongoing strength for improving products, processes, systems, and services to maximize individual results.
List of procedures associated with the policy	1. Identify opportunities for improvement 2. Verify and identify the main causes 3. Plan and execution of action 4. Confirmation of action implemented

 

 

ASSESSMENT 2 – CASE STUDY – ASSESSOR CHECKLIST CASE STUDY: BOUNCE FITNESS

This checklist is to be used when assessing the students in the associated task. This checklist is to be completed for each student.

Please refer to separate mapping document for specific details relating to alignment of this task to the unit requirements.

 

Each task on this checklist must be found Satisfactory, to mark the assessment outcome as “Satisfactory”.

 

Please complete below

Student Name:
Student ID No:

 

Did the student satisfactorily respond to each of the following Case Study topics for Bounce Fitness:	Attempt 1:   (Date)     Satisfactory	Attempt 2:   (Date)     Satisfactory	Attempt 3:   (Date)     Satisfactory
Q1. Mission Statement	r Yes r No	r Yes r No	r Yes r No
Q2. Vision Statement	r Yes r No	r Yes r No	r Yes r No
Q3. Four (4) Key Values	r Yes r No	r Yes r No	r Yes r No
Q4. Five (5) business objectives	r Yes r No	r Yes r No	r Yes r No
Q5. Five (5) business strategies	r Yes r No	r Yes r No	r Yes r No
Q6. Five (5) policies that relate to providing leadership in the organisation	r Yes r No	r Yes r No	r Yes r No
Q7.1 Budget policy outline and statement	r Yes r No	r Yes r No	r Yes r No
Q7.1 Continuous Improvement policy outline and statement	r Yes r No	r Yes r No	r Yes r No

 

 

 

Assessor Use Only

 

Attempt 1: Assessor Comments

 

• Satisfactory (S) ¨ Not Satisfactory (NS) Assessor Signature: Date:                                          

 

Attempt 2: Assessor Comments

 

• Satisfactory (S) ¨ Not Satisfactory (NS) Assessor Signature: Date:                                          

 

Attempt 3: Assessor Comments

 

• Satisfactory (S) ¨ Not Satisfactory (NS) Assessor Signature: Date:                                          

 

 

ASSESSMENT 3 – PROJECT – STUDENT INFORMATION

This information is to be handed to each student to outline the assessment requirements

 

Student Instructions:

1. You must complete the project and provide enough information to demonstrate sufficient understanding of what has been asked to achieve competency. Please ask your Trainer/Assessor if you are unsure what sufficient detail for an answer is.
2. Ask your Trainer/Assessor if you do not understand the project, case study and presentation, he/she may be able to re-word the requirements for you or provide further assistance based on the Institute’s “Reasonable Adjustment Policy”.
3. The document you produce should primarily be your own words and not plagiarised, nor
4. Material taken directly from other sources must be presented in quotation marks (“ “) and be suitably referenced

 

Each student will be required to undertake Seven (7) Project Assessment tasks (including 2 Observations) in order to successfully complete this component of the assessment. These tasks are as follows:

 

§  Task 1: Communicate Organisational Mission and Goals

• Task 2: Investigate and Communicate Workplace Incidents

§  Task 3: Lead and Facilitate Outcomes

• Task 4: Observation: Foster Positivity, Innovation, and Ethical Conduct

§  Task 5: Maintain Positivity, Innovation, and Ethical Conduct Task 6: Adapt to Circumstances

• Task 7a & 7b: Prepare and Implement a Personal Development Plan

 

 

The Project requires the student to demonstrate evidence of their ability to:

 

• communicate organisational mission and goals
• influence groups and individuals
• build and support teams
• demonstrate personal and professional competence.

 

This project requires you to complete the assessment tasks in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

 

Each task comes with a set of instructions. You are to follow and perform these instructions while being observed by the assessor and/or submit any required documentation.

 

Before starting this assessment, your assessor will discuss with you these tasks, including instructions and guidance for satisfactorily completing them.

 

 

ASSESSMENT TASK ONE: Communicate organisational goals and mission

 

Task Overview

 

This task requires you to prepare an organisational goals report, according to organisational policies and procedures. This can be prepared and based on either an organisation/workplace of your choice or the simulated business Bounce Fitness.

 

The organisational goals report you submit for this task must include the following:

• Outline of the business objectives, business values, business standards, strategic direction and relevant operational plans of the organisation
• Confirmation of alignment between strategic direction, business objectives, business values and business standards
• Identification of at least two (2) assigned individuals and two (2) assigned groups for linking organisational objectives, values and standards to their responsibilities
• Links between organisational objectives, values and standards, and the responsibilities of at least two (2) individuals and at least two (2) groups
• Expectations from at least two (2) individuals and at least two (2) groups
• Confirmation that the needs of at least two (2) assigned individuals and at least two (2) groups are met by the media and language used for communicating the organisational mission and goals

 

You will need to review the template you will use to complete the organisational goals report.

 

If you are using a template from your workplace/organisation, please discuss this first with your supervisor and with the assessor. This is to ensure that the template covers all the criteria and the requirements that apply to this task.

 

Otherwise, you should use the Generic Organisational Goals Report template which is provided either at Appendix One in this document or on the Bounce Fitness website at BSBLDR602 Forms and Templates

 

 

In addition, you should prepare and include any supplementary documents/sources used to prepare the organisational goals report, such as:

• Organisational documents from where mission/vision/purpose statement, business objectives, strategic direction, business values and business standards can be accessed
• Operational plans, if any, used to establish links between organisational objectives, values and standards, and the responsibilities of assigned individuals and assigned groups
• Job descriptions of the assigned individuals and assigned groups
• Relevant organisational policies and procedures such as media and communication policy and procedures, documentation policy and procedures, policy and procedures for meetings

 

 

 

It is also important that you include in your submission evidence of communication of the organisational goals report that you undertook with at least two (2) assigned individuals, at least two (2) assigned groups and two (2) other stakeholders. Evidence must be at least one of the following:

• Email correspondence
• Minute meetings
• Video recording of the meeting conducted with at least two assigned individuals, at least two assigned groups, and two other stakeholders

 

 

APPENDIX ONE: ORGANISATION GOALS REPORT TEMPLATE

 

 

ORGANISATIONAL GOALS REPORT
Learner Name	Jack Wood
Workplace/Organisation	Bounce Fitness
State/Territory	North Sydney NSW, Australia
Date Prepared	1st July 20XX

 

1. Outline business objectives, business values, business standards and strategic direction

Outline business objectives of the organisation.

Business objectives are given below: 1. To increase penetration of the market each quarter. 2. To continue to nurture the image and goodwill of Bounce Fitness as the first showing long-duration program provider of wellness. 3. Generate the 10% annually maximization in sales 4. Decrease in the acquisition cost of the consumer by 4% 5. To decrease the delivery cost of service by 1% every quarter (Snell & Morris, 2018).

Outline business values of the organisation.

The business values of Bounce Fitness are given below: 1. Attaining ultimate performance of individuals 2. Being empathetic towards the needs of clients 3. Ensuring that every individual has fun 4. Best quality services should be offered to the clients (Snell & Morris, 2018).

 

 

Outline business standards.

It includes the following 1. Service-based standards 2. System of management standards 3. Standards based on performance

Outline the strategic direction of the organisation.

1. Track the marketing campaigns of the organization 2. Regular updating on social media platforms for engaging more members. 3. Promotions on various platforms for attracting new clients 4. Affiliation in marketing for best facilities for fitness 5. Remarketing for increasing visibility

List and briefly describe the operational plans relevant to the assigned individuals and groups.

1. Holding regular staff meetings – It includes getting all the information about day-to-day operations. 2. Launch and celebration – It includes conducting several events while launching a new service or opening a new fitness centre. 3. Holding training sessions – It includes giving training to the employees regarding the operations of the organization. 4. Analyzing performance – The performance of the employees will be analyzed and feedback will be given to them.

 

 

 

 

2. Confirm that business objectives, business values and business standards are aligned with the organisation’s strategic direction

Discuss how business objectives are aligned with the strategic direction.

We can align the objectives of the business as per the strategic direction by framing objectives accurately according to the strategies made by the organization (Schmalz, et al., 2018).

Discuss how business values are aligned with the strategic direction.

Business values can be aligned with the strategic direction by drafting the values as per the strategic direction and according to the business objectives.

Discuss how business standards are aligned with the strategic direction.

The standards of business are aligned with the strategic direction by framing all the standards of the organization according to the goals and objectives of the organization (Schmalz, et al., 2018).

 

 

 

 

3(a). For assigned individual 1:
Name of assigned individual 1:	David Warner
Work role of assigned individual 1:	Manager
Discuss how organisational objectives, values and standards are linked to the responsibilities of assigned individual 1, using operational plans of the organisation.
As the main functions of the manager in the organization are planning, leading, controlling and organizing so they have to consider the objectives, standards and values of the business to perform their functions in the organization.
Briefly describe expectations from assigned individual 2. Include expectations that may not be mentioned in their job descriptions.
Expectations are given below: 1. He should be honest towards his organization 2. Must invest in his team 3. Should have positive nature toward his colleagues 4. Must delegate all responsibilities 5. Open and flexible to change

 

 

 

3(b). For assigned individual 2:
Name of assigned individual 2:	Mark Williams
Work role of assigned individual 2:	Operations Manager
Discuss how organisational objectives, values and standards are linked to the responsibilities of assigned individual 2, using operational plans of the organisation.
The organizational objectives, values and standards are linked to the key responsibilities of the Operations manager as they have to maintain all the daily operations of the organization so they need to align those operations with the objectives of the organization.
Briefly describe expectations from assigned individual 2. Include expectations that may not be mentioned in their job descriptions.
The expectations from the Operations Manager are: 1. To formulate strategies 2. To improve the performance of the organization by monitoring effectively 3. Procuring resources and material 4. Securing the compliance of the organization

 

 

 

3(c). For assigned group 1:
Name of assigned group 1:	Travis Head
Work role of assigned group 1:	Marketing Manager
Discuss how organisational objectives, values and standards are linked to the responsibilities of assigned group 1, using operational plans of the organisation.
The Marketing Manager of the organization has the responsibility to attain the marketing objectives of the business so the objectives of the organization are made as per the marketing strategies made by the marketing manager.
Briefly describe expectations from assigned group 1. Include expectations that may not be mentioned in their job descriptions.
1. Optimizing and evaluating pricing and marketing strategies 2. Analyzing trends in the market and preparing all forecasts 3. Generating innovative leads for business 4. Increasing awareness of brand and share of markets (McNeil, et al., 2015).

 

 

 

4. Confirm that media and language used for communicating the organisational mission and goals meet needs of assigned individuals and groups

Discuss how media used for communicating the organisational mission and goals meets needs of assigned individuals and groups.

The organization used many media to communicate all its missions and goals of the organization by conducting the official meeting, emails, phone calls, texts etc.

Discuss how language used for communicating the organisational mission and goals meets needs of assigned individuals and groups.

The managers used clear and transparent language to communicate the goals and objectives of the organization. They speak softly and use native languages so that all individuals understand easily and clearly (McNeil, et al., 2015).

 

 

 

5. Resources used for this task

List resources used for this task, including sources of information (e.g. organisational documents, organisational policies and procedures, regulations etc.)

The resources are given below: 1. Human resource 2. Financial resources 3. Regulations 4. Procedures and policies of the organization 5. Documents of the organization

.

 

 

ASSESSMENT TASK TWO: Investigate and communicate workplace incidents

 

Task Overview

This task will require you to investigate and communicate at least two (2) workplace incidents. Workplace incidents can include any two (2) of the following issues:

1. Workplace accident
2. Workplace injuries or illness
3. Environmental event (e.g. emissions, noise )
4. Physical security incident (e.g. break-in)
5. Cybersecurity incident
6. Workplace harassment or bullying

 

These workplace incidents can be prepared and based on either an organisation/workplace of your choice or the simulated business Bounce Fitness.

 

To complete this task, you must:

• Investigate at least two (2) workplace incidents by interviewing at least two identified individuals or groups for each incident, according to organisational policies and

Identified individuals or groups are individuals or groups who were either involved in the incident or were witnesses to the incident.

• Apply problem-solving processes for at least two workplace incidents to:
  • Identify and assess risks
  • Identify risk control measures
  • Determine action plans
• Prepare incident reports for at least two workplace incidents, according to organisational policies and procedures, including:
  • Description of the incidents, including description of any injuries, if applicable
  • Identification and assessment of risks of similar incidents repeating
  • Identification of risk control measures
  • Recommendation for action plan based on the risk control measure(s) identified
• Communicate each incident report to at least two relevant stakeholders

Relevant stakeholders are individuals or groups in your workplace who you need to report incidents to as per your organisational policies and procedures.

 

You will need to review the template you will use to complete the Incident report.

 

If you are using a template from your workplace/organisation, please discuss this first with your supervisor and with the assessor. This is to ensure that the template covers all the criteria and the requirements that apply to this task.

 

 

 

Otherwise, you should use the Generic Organisational Incident Report template which is provided either at Appendix Two in this document or on the Bounce Fitness website at BSBLDR602 Forms and Templates

 

 

The incident report to be submitted for each incident for this task must include the following:

• Identification of at least two (2) individuals or groups for each incident who were either involved in the incident or were witnesses to the workplace incident
• Description of the workplace incident, including description of any injuries, if applicable
• Identification and assessment of risks of similar incidents repeating
• Identification of risk control measures
• Recommendation for action plan based on the risk control measure(s) identified

 

 

In addition, you should prepare and include any supplementary documents/sources used to prepare the incident report, such as:

• Relevant organisational policies and procedures used to investigate and communicate workplace incidents, such as incident documentation policy and procedures, workplace health and safety policy and procedures, risk management policy and procedures etc.
• Federal and/or state/territory legislation and regulations relevant to Workplace Health and Safety
• Industry and global standards and codes of practice relevant to Workplace Health and Safety

 

You must also submit evidence of interview with at least two (2) identified individuals or groups identified earlier for each incident and communication with relevant stakeholders for each incident. Evidence of interviews with the identified individuals or groups must be at least one of the following:

• Meeting minutes
• Video recording of the interview conducted with the identified individuals or groups

 

It is also important that you include in your submission evidence of communication of the incident reports with relevant stakeholders and must be at least one (1) of the following:

• Email correspondence
• Minute meetings
• Video recording of the communication to the relevant stakeholders

 

 

 

APPENDIX TWO: INCIDENT REPORT TEMPLATE

 

 

INCIDENT REPORT
Learner Name	Jack Wood
Workplace/Organisation	Bounce Fitness
State/Territory	North Sydney NSW, Australia
Date Prepared	1st July, 20XX

 

Incident details
Place of incident	Workplace
Date of incident	25th June, 20XX
Time of incident	12:00 pm
Nature of incident	Unpredictable

 

People involved in the incident
	Name	Work role
Person 1	David Warner	Manager
Person 2	Mark Williams	Operations Manager

 

Witnesses to the incident
	Name	Work role
Witness 1	Travis Head	Marketing Manager
Witness 2	Kane Holder	Finance Manager

 

 

 

Description of the incident

Describe the incident based on interviews with people involved and witnesses, and any physical evidence collected. Include details of any plant/equipment/substance involved

The evidence took place at the workplace. It all happened because a short circuit occurred in the electricity box of the company. Two members were hurt by this incident and two individuals saw this and immediately called the fire brigade and helped the people involved in the accident and took them to the nearby hospital immediately. Other than this two individuals, no other people were hurt.

 

Description of any injury, if applicable
Include details of any plant/equipment/substance involved	Please indicate on diagram the areas of the body involved in the incident, if applicable
The people who were injured by this fire incident had injuries on their faces, hand, legs, etc. and they were taken to the hospital.

 

 

Risk identification and assessment
Risk identified	Type of risk	Likelihood of Occurrence1	Severity of Consequences2	Risk Rating3
Injuries	1. Risk of health	6	3	18
Loss of funds	2. Financial risk	5	4	20
Work was disturbed	3. Operational risk	4	6	24
Short-circuit has occurred	4. Security risk	3	5	15
Threat to financial resources and standards of the organization	5. Compliance risk	2	1	2
Damages of various legal formalities	6. Legal risk	1	2	2

 

Add more rows as necessary.

 

1. Assign rating for Likelihood of Occurrence based on the following key:
   • Rare = 1
   • Unlikely = 2
   • Likely = 3
   • Possible = 4
   • Frequent = 5
2. Assign rating for Severity of Consequences based on the following key:
   • Negligible = 1
   • Minor = 2
   • Moderate = 3
   • Major = 4
   • Critical =5
3. Risk Rating = Likelihood of occurrence x Severity of consequences
   • Can range from 1 to 25
4. Type of risk control measure can be:
   • Risk elimination
   • Substitution
   • Engineering risk controls
   • Administrative risk controls
   • Personal protective equipment

 

 

Risk control measures

Identify risk control measures to eliminate or minimise risk of similar incidents repeating. This may include the (a) Risk elimination, (b) Substitution, (c) Engineering risk controls, (d) Administrative risk controls and (e) Personal protective equipment

This includes the following: 1. Elimination of risk 2. Use various alternatives 3. Develop awareness among employees 4. Have a good program of training related to fire safety 5. Keep the workplace always clean

 

 

Action plan

Recommend action plan based on the risk control measure(s) identified

1. Employees must be aware 2. All control measures should be considered 3. Fire extinguishers must be ready at the time of the fire 4. Fire brigade should be called 5. Fire alarm must be in use all the time to spread the information about the incident

 

 

 

 

Review of the report – Stakeholder 1
Name	Tom Harry
Work role	Client
Comments, if any	No comments
Signature	Tom
Date	1st July, 20XX

 

 

Review of the report – Stakeholder 2
Name	Ross Taylor
Work role	Human Resource Manager
Comments, if any	No comments
Signature	Ross
Date	1st July, 20XX

Add more sections as necessary.

 

Resources used for this task

List resources used for this task, including sources of information (e.g. organisational documents, organisational policies and procedures, regulations etc.)

The resources that were used are given below: 1. Financial resources 2. Human resources 3. Rules and regulations 4. Documents of the organization 5. Data of employees

 

 

ASSESSMENT TASK 3: Lead and facilitate outcomes

 

This task will require you to lead and facilitate outcomes for decisions on work tasks of individuals and teams, improvements in organisational and workplace policies and procedures, and integration of global environment and new technology into work activities.

 

Assigned individuals are individuals reporting to you, on whose work tasks you would typically lead and facilitate outcomes on.

 

Team refers to a group of at least two people who work together to achieve common organisational goals. Assigned teams are teams reporting to you, on whose work tasks you would typically lead and facilitate outcomes on.

 

These workplace outcomes can be prepared and based on either an organisation/workplace of your choice or the simulated business Bounce Fitness.

 

To complete this task, you must:

 

• Identify at least two (2) assigned individuals and at least one (1) assigned team:
• Make at least two decisions each on their work tasks, in accordance with:
  • Work task timeframes
  • Organisational policies and procedures
• Actively lead and facilitate:
  • Improvements to at least two organisational policies and procedures, and at least two workplace policies and procedures

Organisational policies and procedures refer to the policies and procedures applicable to the organisation as a whole, while workplace policies and procedures refer to policies and procedures applicable to a specific workplace.

• Integration of global environment into work activities
• Integration of new technology into work activities

 

 

• Prepare an outcome document incorporating discussion points on all of the above and communicate with each of the assigned individuals and teams. For each of the above activities, the following must be included in the outcome document:
  • Identification of at least two (2) assigned individuals and at least one (1) assigned team
  • Steps taken to perform each activity
  • Gathered information from any research undertaken and analyses of information from the research
  • Outcome of each activity

 

 

 

You will need to review the template you will use to complete the Outcomes report.

 

If you are using a template from your workplace/organisation, please discuss this first with your supervisor and with the assessor. This is to ensure that the template covers all the criteria and the requirements that apply to this task.

 

Otherwise, you should use the Generic Outcome Document template which is provided either at Appendix Three in this document or on the Bounce Fitness website at BSBLDR602 Forms and Templates

 

The outcomes report to be submitted for this task should incorporate any supplementary documents/sources used to create the document and include the following:

 

 

• At least two (2) organisational policies and procedures and at least two (2) workplace policies and procedures identified to facilitate improvements in, as part of the task
• Other relevant organisational and workplace policies and procedures such as internal communications policy and procedures, documentation policy and procedures, policy and procedures for meetings
• Document(s) from where work task timeframes are referenced
• Printed or online sources for industry and global standards for relevant organisational and workplace policies and procedures
• Printed or online sources relevant to the global environment
• Printed or online sources relevant to new technology
• Printed or online sources for industry and global standards for relevant organisational and workplace policies and procedures
• Printed or online sources relevant to the global environment
• Printed or online sources relevant to new technology

 

You must also submit evidence of leading and facilitating the outcome of each activity. Evidence must be at least one (1) of the following:

• Evidence of consultation with different stakeholders before implementation
• Implementation plan
• Evidence of approval from stakeholders, if applicable
• Evidence of communication informing everyone affected by the changes
• Evidence of feedback on the changes implemented

 

For improvement in organisational and workplace policy and procedures, evidence must also include the following:

• First draft of the organisational or workplace policy and procedure with the proposed improvements
• Updated organisational or workplace policy and procedure

 

 

 

You must also submit evidence of communication of outcomes for each activity, with assigned individuals and team in the organisation. Evidence must be at least one (1) of the following:

• Email correspondence
• Briefing document with signatures
• Meeting minutes
• Video recording of the meeting conducted with individuals and team

 

 

 

APPENDIX THREE: ORGANISATION OUTCOMES REPORT TEMPLATE

 

OUTCOME DOCUMENT
Learner Name	Jack Wood
Workplace/Organisation	Bounce Fitness
State/Territory	North Sydney NSW, Australia
Date Prepared	1st July, 20XX

 

Identify at least two assigned individuals to lead and facilitate outcomes for
Assigned individual 1	Name	Travis Head	Work role	Marketing Manager
Assigned individual 2	Name	Mark Williams	Work role	Operations Manager

 

1.     Actively lead and facilitate decisions on work activities, in accordance with work task timeframes and organisational policies and procedures
Identify at least one assigned team to lead and facilitate outcomes for
	Team name	Bounce Team
Assigned team 1	Names of team members	Travis Head	Work roles of team members	Marketing Manager

 

 

 

Identify the context of the decision to be taken

The decision that could be taken to reduce the likelihood of risk includes training should be given to employees, consultation programs will be conducted, renovation of the workplace will be implemented, and all the equipment will be prepared so that they are in use at the time of the incident.

Outline steps taken to actively lead and facilitate decisions

The steps are given below: 1. Problems will be defined 2. Critical thinking will be encouraged 3. Manage and expect disagreement 4. Create accurate and genuine deadlines 5. Assign or allocate responsibility

Describe analyses of research undertaken to actively lead and facilitate decisions

Data were gathered about consumers, rivals and markets so that the organization is ready in advance to take all the decisions as per the demands and preferences of the consumers and markets.

Outline outcomes of actively leading and facilitating decisions

If the decisions are made accurately and as per the analysis of research and if the consumer and market demand are also considered while taking the decisions then it could allow the organization for thriving and survive for long-duration. Actively leading and facilitating decisions are beneficial for the organizations as the decisions that are taken are accurate and realistic.

 

 

 

2.    Actively lead and facilitate improvements to organisational and workplace policies and procedures

Identify the policy and procedures in which improvement is to be made and the need for improvement

The policy and procedures are given below: 1. Safety and health policy 2. Code of conduct 3. Smoking policy 4. Reporting of incident 5. Training in accident

Outline steps taken to actively lead and facilitate improvements to organisational and workplace policies and procedures

The steps are given below: 1. The constraints of business will be defined 2. Requirements to change will be analyzed 3. The process will be redesign 4. Changes will be implemented 5. Open communication streams will be created

Describe analyses of research undertaken to actively lead and facilitate improvements to organisational and workplace policies and procedures

The policies and procedures will be taken into account for improving all the operations of the organization so the performance of the business is well according to analyzes of research. Improvements in policies and procedures will lead to a reduction in the likelihood of risks.

Outline outcomes of actively leading and facilitating improvements to organisational and workplace policies and procedures

It can encourage and motivate the employees to transform in a particular order for the company to be capable of adapting and sustaining the environment of business, to ensure the company will enhance and be very innovative.

 

 

 

3.    Actively lead and facilitate integration of global environment into work activities

Identify the context of the global environment to be integrated

It is the eco-friendly model structure that pretends the environmental significance of activities of humans worldwide. It mainly represents interactions and consultations between communities for assessing issues of sustainability like change in climatic, human and the well-being of humans and biodiversity.

Outline steps taken to actively lead and facilitate integration of global environment into work activities

The steps are given below: 1. Maximize communication 2. Make utilization of some common platforms 3. Establish the perfect schedule for consulting with the whole team 4. Build and develop connections 5. Make all resources accessible to entire members 6. Create the management system for the project

Describe analyses of research undertaken to actively lead and facilitate integration of the global environment into work activities

The integration of the global environment into activities of work leads to better utilization of human resources and accurate operations of the business will have happened and all the work will be implemented without any disturbance of climatic changes and any incident due to environmental conditions.

Outline outcomes of actively leading and facilitating integration of global environment into work activities

The outcomes will be positive as, according to the operations of the business, it will reduce the likelihood of risk, and decrease the number of incidents of injury. The outcomes will as according to the strategies created by the organization.

 

 

 

4.    Actively lead and facilitate integration of new technology into work activities

Identify business needs that need to be fulfilled by the new technology

The needs of the business that is required to be accomplished by the innovative technology are streamlining and tracking processes of business activities, managing records of employee and contacts and maintaining the flow of data. It also reduces costs and helps to increase efficiency and effectiveness in operations.

Outline steps taken to actively lead and facilitate integration of new technology into work activities

The steps are given below: 1. Including all the employees in the decisions of the workplace 2. Utilizing technology in the workplace for addressing the issues of employees 3. Execute technology in the organization as the natural dispersal of innovation 4. Leverage the technology merchant of the workplace

Describe analyses of research undertaken to actively lead and facilitate integration of new technology into work activities

The research that was undertaken was accurately analyzed and it was seen that the technology is important through the effectiveness perceptive of the organization as it enhances the efficiency of the organization.

Outline outcomes of actively leading and facilitating integration of new technology into work activities

The outcomes were positive as the technology improvement is essential for the organization to maintain all the operations of the business by tracking all the effectiveness of operations.

 

 

 

5.    Resources used for this task

List resources used for this task, including sources of information (e.g. organisational documents, organisational policies and procedures, regulations etc.)

The resources that were used are given below: 1. Financial resources 2. Human resources 3. Documents of the organization 4. Rules and regulations 5. Procedures and policies of the organization

 

 

ASSESSMENT TASK FOUR (OBSERVATION): Foster positivity, innovation and ethical conduct

 

Refer to Assessment 4 – Observations for the instructions regarding Task Four.

 

 

ASSESSMENT TASK FIVE: Maintain positivity and build commitment

 

This task will require you to maintain a positive working environment and encourage colleagues to build their commitment to the organisation.

 

Use your workplace/organisation’s template to complete this task, or use the Generic Report on Positive Environment template provided at the Bounce Fitness site.

 

To complete this task, you must:

• Maintain a positive working environment for a certain time period or for the duration of a

A project is a series of specific and finite tasks that need to be completed to produce an observable and measurable result. A project typically has a defined beginning and end, in contrast to ongoing operations.

• Encourage at least two colleagues to build their commitment to the organisation

The colleagues can be any of the following:

• The same assigned individuals and assigned teams from Workplace Project Task 3 or Workplace Project Task 5 or Workplace Project Task 7
• New colleagues

• Prepare a report on a positive environment incorporating all the above and receive verification of the report by specific personnel in the organisation. The report must include the following:
  • Identification of at least two colleagues for whom the learner can build commitment to the organisation
  • Steps taken to perform each activity
  • Outcome of each activity
  • Verification of the report by specific personnel in the organisation

Specific personnel in the organisation is the person who is accountable for verifying work done by your role.

 

 

 

You will need to review the template you will use to complete the Outcomes report.

 

If you are using a template from your workplace/organisation, please discuss this first with your supervisor and with the assessor. This is to ensure that the template covers all the criteria and the requirements that apply to this task.

 

Otherwise, you should use the Generic Report on Positive Environment template which is provided either at Appendix Four in this document or on the Bounce Fitness website at BSBLDR602 Forms and Templates

 

The Positive environment report to be submitted for this task should incorporate any supplementary documents/sources used to create the document and include the following:

• Organisational documents such as mission/purpose statement, business objectives, business values and business standards to build commitment to the organisation
• Relevant organisational policies and procedures such as staff handbook, diversity policy, internal communications policy and procedures, needed to maintain positive environment

 

You must also submit evidence of verification of the report by specific personnel in the organisation. Evidence must be at least one of the following:

• Email correspondence
• Signature on the report by specific personnel in the organisation
• Meeting minutes with signature by the specific personnel in the organisation

 

 

 

APPENDIX FIVE: ORGANISATION REPORT ON POSITIVE ENVIRONMENT TEMPLATE

 

REPORT ON POSITIVE ENVIRONMENT
Learner Name	Jack Wood
Workplace/Organisation	Bounce Fitness
State/Territory	North Sydney NSW, Australia
Date Prepared	1st July, 20XX

 

1.    Maintain a positive working environment

Identify the project or time period during which positive environment has to be maintained

While conducting official team meetings and organizational meetings the positive and accurate environment must be maintained at the workplace.

Outline steps taken to maintain a positive environment

The steps are given below: 1. Give the comfortable and accurate environment 2. Create some open communication lines 3. Facilitate some opportunities that can give relaxation to employees 4. Offer some valid chances for development of career and training

Describe outcome of steps taken to maintain a positive environment

The outcomes are there is an increment in the well-being of employees but also there is good improvement in health satisfaction and outcomes of client and employees both. It also has increased positive well-being and emotions.

 

 

2.    Encourage at least two colleagues to build their commitment to the organisation
Identify at least two colleagues for whom the learner can build commitment to the organisation
Colleague 1	Name	Mark Williams
	Work role	Operations Manager
	Signature	Mark
	Date and time	1st July, 20XX 10:00 am
Colleague 2	Name	Travis Head
	Work role	Marketing Manager
	Signature	Travis
	Date and time	1st July, 20XX 12:00 pm

 

Outline steps taken to encourage at least two other colleagues to build their commitment to the organisation.

The steps are given below: 1. Create a strong culture of teamwork 2. Communicate all clear expectations and objectives to all employees 3. Be very transparent 4. Maintain ethics in operations 5. Promote innovation

Describe outcome of steps taken to encourage at least two other colleagues to build their commitment to the organisation.

The outcomes of the steps that were taken were positive as the employees were encouraged and motivated to do operations effectively to accomplish their commitment to achieving the objectives of the organization.

 

 

 

 

3.    Verification of the report
Name	Travis Head
Work role	Marketing Manager
Review comments, if any	A positive environment should be maintained in the workplace
Signature	Travis
Date and time	1st July, 20XX 3:00 pm

 

4.    Resources used for this task

List resources used for this task, including sources of information (e.g. organisational documents, organisational policies and procedures, regulations etc.)

1. Human resources 2. Financial resources 3. Documents of organizations 4. Procedures and policies

 

 

ASSESSMENT TASK SIX: (OBSERVATION): Adapt to circumstances and situations

 

Refer to Assessment 6 – Observations for the instructions regarding Task Six.

 

 

ASSESSMENT TASK SEVEN: Prepare and implement a Personal Development Plan

 

TASK A: Prepare a Personal Development Plan

 

This task will require you to prepare and implement a personal development plan to set and aim to achieve personal objectives and work program outcomes.

 

Use your workplace/organisation’s template to prepare a personal development plan or use the

Generic Personal Development Plan template provided at the Bounce Fitness site.

 

To complete this task, you must:

1. Collect feedback from at least three relevant stakeholders and identify the following based on the feedback:

Relevant stakeholders are individuals or groups who can provide feedback on your interpersonal skills and professional competencies. They may include seniors in the organisation to whom you report, peers in the organisation, personnel in the organisation who report to you and customers you interact with.

• Strengths and areas of improvement in interpersonal skills

Interpersonal skills are skills related to the way a person communicates, interacts and builds relationships with others

• Strengths and areas of improvement in professional competencies as a leader

Professional competencies are specific skills, knowledge, and attributes needed to work in a specialised role or profession or area of work.

 

You may collect the feedback via email, a meeting, using a feedback form. For the feedback form, use your workplace/organisation’s template, or the Generic Feedback Form template provided at the Bounce Fitness site.

 

2. Set clear goals for the following:
   • Personal objectives

Personal objectives are goals one sets for themselves to develop on their existing skills, knowledge and behavioural attributes.

• Work program outcomes

Work program outcomes are key work-related results one is expected to achieve in their current role, and are tied to the achievement of the organisation’s objectives. Goals must be written using SMART criteria: S = Specific, M = Measurable, A = Attainable, R = Relevant, T = Time-bound.

 

3. List the action items to be taken to achieve the personal objectives and work program outcomes, including but not limited to:
   • At least two engagements with industry networks and at least two engagements with industry groups

 

 

• At least two engagements with professional networks and at least two engagements with professional groups
• At least two other professional development activities (e.g. attending training, on- the-job learning, participating in conferences, seminars, workshops )

4. Assign timelines for each action
5. Assign criteria for judging the achievement of goals for personal objectives and work program outcomes.
6. Prepare a Personal Development Plan incorporating all the

In the Personal Development Plan, the following sections need to be left blank and completed in the next task:

• Evidence of completion
• Date of completion
• Outcomes
• Follow-up actions, if any

7. Receive approval of the partially completed Personal Development Plan from specific personnel within your

Specific personnel in the organisation is the person who is accountable for approving the personal development plan for your role.

 

 

You will need to review the template you will use to complete the Personal Development Plan template

 

If you are using a template from your workplace/organisation, please discuss this first with your supervisor and with the assessor. This is to ensure that the template covers all the criteria and the requirements that apply to this task.

 

Otherwise, you should use the Personal Development Plan template which is provided either at Appendix Seven in this document or on the Bounce Fitness website at BSBLDR602 Forms and Templates

 

The partially completed personal development plan to be submitted for this task must include the following:

• Identification of the following, based on feedback from at least 3 relevant stakeholders:
  • Strengths and areas of improvement in interpersonal skills
  • Strengths and areas of improvement in professional competencies as a leader
• Goals for the following:
  • Personal objectives
  • Work program outcomes
• Action items to be taken to achieve the personal objectives and work program outcomes, including but not limited to:

 

 

• At least two engagements with industry networks and at least two engagements with industry groups
• At least two engagements with professional networks and at least two engagements with professional groups
• At least two other professional development activities

• Timelines
• Approval from specific personnel in the organisation
• Evidence of feedback from at least three (3) relevant stakeholders
• Evidence of approval of the personal development plan by specific personnel in the organisation
• Any Supplementary documents/sources

 

 

TASK B: Implement a Personal Development Plan

 

This task will require you to implement personal development plan to achieve personal objectives and work program outcomes.

Use the same Personal Development Plan template that you used in Task A to complete this task. To complete this task, you must:

1. From the action items mentioned in the Personal Development Plan prepared in Task A,

complete:

• At least two professional development activities (e.g., attending training, on-the-job learning, participating in conferences, seminars, workshops )
• Engagements with the following:
  • At least two (2) industry networks
  • At least two (2) industry networks groups
  • At least two (2) professional networks
  • At least two (2) professional networks groups

2. Update your personal development plan prepared in Task A, with the following for at least two (2) professional development activities, at least two (2) engagements with industry networks, at least two (2) engagements with industry groups, and at least two professional networks and at least two professional groups:

 

1. Participation or completion or engagement dates
2. Outcomes
3. Follow-up actions required, if any

 

 

 

The personal development plan prepared in Project Task 7A updated with the following:

• Participation or completion or engagement dates for at least two professional development activities, at least one engagement with industry networks, at least one engagement with industry groups, at least one engagement with professional networks, and at least one engagement with professional groups
• Outcomes for at least at least two professional development activities, at least one engagement with industry networks, at least one engagement with industry groups, at least one engagement with professional networks, and at least one engagement with professional groups
• Follow-up actions required, if any, for at least two professional development activities, at least one engagement with industry networks, at least one engagement with industry groups, at least one engagement with professional networks, and at least one engagement with professional groups
• Evidence of participation or completion or engagement for each action item completed
• Evidence of approval of the updated personal development plan by specific personnel in the organisation
• Supplementary documents / sources used to complete the task

 

 

APPENDIX SEVEN: PERSONAL DEVELOPMENT PLAN TEMPLATE

 

PERSONAL DEVELOPMENT FORM
Learner Name	Jack Wood
Workplace/Organisation	Bounce Fitness
State/Territory	North Sydney NSW, Australia
Date Prepared	1st July, 20XX
Period covered	1 month

 

Section 1: Assessment based on feedback from at least three relevant stakeholders
(a) Interpersonal style
Strengths	Areas of improvement
1. Positive attitude 2. Capability to handle disputes 3. Active listening 4. Teamwork 5. Better communication (Mills & Gay, 2019).	1. Performance 2. Knowledge 3. Effectiveness 4. Consistency 5. Reliability

 

 

BSBLDR602 – Provide leadership across the organisation                                                                                                     Page 57 of 78

 

 

(b) Professional competencies as a leader
Strengths	Areas of improvement
1. Management of conflict 2. Management of change 3. Decision-making 4. Emotional intelligence (Mills & Gay, 2019).	1. Active listening 2. Better communication 3. Build teamwork 4. Maintain leadership skills

 

Section 2: Personal Development Plan
Goals1	Type of goal Select either Personal objective or Work program outcome	Action items proposed	Timeline proposed for completion	Criteria for judging success	Evidence of completion Mention evidence submitted2	Date of completion	Outcomes	Follow-up actions, if any
To increase the performance level	Personal	Should learn more skills that will be useful	2 months	Effectiveness in work	Feedback	15th September	Better performance	Get more knowledge
To achieve the objectives of the organization	Work program	Focus on the work and get feedback on performance	4 months	Performance	Email	25th October	Achieved objectives of the organization	Through feedback
To achieve targets set by leaders	Work program	Concern about work and getting training	5 months	Completion on work	Email	25th November	Achieved targets of leaders	Through getting training

 

 

 

5. Goals must satisfy the SMART criteria (S = Specific, M = Measurable, A = Attainable, R = Relevant, T = Time-bound)
6. Evidence submitted must be one of the following:
   • Participation ticket
   • Certificate of participation or completion or engagement
   • Email correspondence acknowledging participation or completion or engagement

 

 

Approval of the Personal Development Plan Must be completed in Workplace Task 10
Name	Travis Head
Work role	Marketing Manager
Review comments, if any	No comments
Approved [Signature of specific personnel]	Travis
Date and time of signature	1st July

 

 

 

Approval of Updates to the Personal Development Plan Must be completed in Workplace Task 11
Name	Mark Williams
Work role	Operations Manager
Review comments, if any	No comments
Approved [Signature of specific personnel]	Mark
Date and time of signature	1st July

 

 

DOCUMENTATION TO BE SUBMITTED to complete this Assessment:

 

·         Organisation Outcomes report

 

• Two (2) Workplace Incidents reports

 

·         Organisation Outcomes Document Report

 

• Organisational report on Positive Environment

 

·         Personal Development Plan

 

• Personal Development Plan including Action items

 

Your submission must be prepared using business software such as Microsoft Word, Excel, PowerPoint or similar software, with hard copies provided to your Trainer/Assessor. Hand written submissions – represented in filling templates and notes are acceptable.

 

Your documents should be professionally formatted and include:

1. Your Name
2. Your Student ID
3. Unit Code
4. Assessment Number (i.e. BSBLDR602 Assessment 3)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

BSBLDR602 – Provide leadership across the organisation                                                                                                     Page 61 of 78

 

ASSESSMENT 3 – PROJECT – ASSESSOR CHECKLIST

This checklist is to be used when assessing the students in this task. This checklist is to be completed for each student. Please refer to separate mapping document for specific details relating to alignment of this task to the unit requirements.

 

Each task on this checklist must be found Satisfactory, to mark the assessment outcome as “Satisfactory”.

 

Please complete below

Student Name:
Student ID No:

 

¨ Task One: Communicate Organisational Mission and Goals

 

• Task Two: Investigate and Communicate Workplace Incidents

 

• Task Three: Lead and Facilitate Outcomes

 

• Task Five: Maintain Positivity, Innovation, and Ethical Conduct

 

• Task Seven A&B: Prepare and Implement a Personal Development Plan

 

 

In completing this Project, did the student satisfactorily complete and submit the following:	Attempt 1:   (Date)     Satisfactory	Attempt 2:   (Date)     Satisfactory	Attempt 3:   (Date)     Satisfactory
Task One:   An organisational goals report (using the template supplied) which included:   –       business objectives, business values, business standards, strategic direction and relevant operational plans of the organisation –       Confirmation of alignment between strategic direction, business objectives, business values and business standards –       Identification of at least two (2) assigned individuals and two (2) assigned groups for linking organisational objectives, values and standards to their responsibilities –       Links between organisational objectives, values and standards, and the responsibilities of at least two (2) individuals and at least two (2) groups –       Expectations from at least two (2) individuals and at least two (2) groups –       Confirmation that the needs of at least two (2) assigned individuals and at least two (2) groups are met by the media and language used for communicating the organisational mission and goals –       Included      any      supplementary documents/sources used	r Yes r No     r Yes r No         r Yes r No         r Yes r No         r Yes r No     r Yes r No     r Yes r No       r Yes r No	r Yes r No     r Yes r No         r Yes r No         r Yes r No         r Yes r No     r Yes r No     r Yes r No       r Yes r No	r Yes r No     r Yes r No         r Yes r No         r Yes r No         r Yes r No     r Yes r No     r Yes r No       r Yes r No

 

 

Task Two:   Investigate and communicate at least two (2)  workplace incidents by using the Incident Report Template and: –       interview at least two identified individuals or groups for each incident, according to organisational policies and procedures –       Apply problem-solving processes for at least two workplace incidents –       Prepare incident reports for at least two (2) workplace incidents, according to organisational policies and procedures –       Prepare incident reports for at least two (2) workplace incidents, according to organisational policies and procedures –       Included      any      supplementary documents/sources used

r Yes r No       r Yes r No       r Yes r No     r Yes r No     r Yes r No

r Yes r No       r Yes r No       r Yes r No     r Yes r No     r Yes r No

r Yes r No       r Yes r No       r Yes r No     r Yes r No     r Yes r No

 

 

Task Three:   Lead and facilitate outcomes for decisions on work tasks of individuals and teams prepared using the Outcome Document Template and based on either Bounce Fitness or an organisation of your choice and: –       Identify at least two (2) assigned individuals and at least one (1) assigned team –       Make at least two (2) decisions each on their work tasks –       Actively lead and facilitate: o   Improvements to at least two (2) organisational policies and procedures, and at least two workplace policies and procedures o   Integration of global environment into work activities o   Integration of new technology into work activities –       Prepare an outcome document incorporating discussion points on all of the above and communicate with each of the assigned individuals and teams. –       For each of the above activities, the following must be included in the outcome document: o   Identification of at least two (2) assigned individuals and at least one (1) assigned team o   Steps taken to perform each activity o   Gathered information from any research undertaken and analyses of information from the research o   Outcome of each activity –       Included any supplementary documents/sources used

r Yes r No         r Yes r No     r Yes r No     r Yes r No         r Yes r No     r Yes r No     r Yes r No         r Yes r No         r Yes r No     r Yes r No     r Yes r No     r Yes r No     r Yes r No

r Yes r No         r Yes r No     r Yes r No     r Yes r No         r Yes r No     r Yes r No     r Yes r No         r Yes r No         r Yes r No     r Yes r No     r Yes r No     r Yes r No     r Yes r No

r Yes r No         r Yes r No     r Yes r No     r Yes r No         r Yes r No     r Yes r No     r Yes r No         r Yes r No         r Yes r No     r Yes r No     r Yes r No     r Yes r No     r Yes r No

 

 

Task Five:   Maintain a positive working environment and encourage colleagues to build their commitment to the organisation and by using the Organisation Report on Positive Environment template and:   –       Maintain a positive working environment for a certain time period or for the duration of a project –       Encourage at least two (2) colleagues to build their commitment to the organisation –       Prepare a report on a positive environment incorporating all the above and receive verification of the report by specific personnel in the organisation. –       The report must include the following: o   Identification of at least two colleagues for whom the learner can build commitment to the organisation o   Steps taken to perform each activity o   Outcome of each activity o   Verification of the report by specific personnel in the organisation –       Included any supplementary documents/sources used

r Yes r No         r Yes r No     r Yes r No       r Yes r No       r Yes r No     r Yes r No         r Yes r No   r Yes r No   r Yes r No     r Yes r No

r Yes r No         r Yes r No     r Yes r No       r Yes r No       r Yes r No     r Yes r No         r Yes r No   r Yes r No   r Yes r No     r Yes r No

r Yes r No         r Yes r No     r Yes r No       r Yes r No       r Yes r No     r Yes r No         r Yes r No   r Yes r No   r Yes r No     r Yes r No

 

 

Task Seven A: Prepare and implement a personal development plan using the Personal Development Plan Template to set and aim to achieve personal objectives and work program outcomes including: –       Collect feedback from at least three relevant stakeholders and identify the following based on the feedback o   Strengths and areas of improvement                    in interpersonal skills o   Strengths and areas of improvement                    in professional competencies as a leader –       Set clear goals for the following: o   Personal objectives o   Work program outcomes –       List the action items to be taken to achieve the personal objectives and work program outcomes, including but not limited to: o   At least two engagements with industry networks and at least two engagements with industry groups o   At least two engagements with professional networks and at least two engagements                with professional groups –       At least two other professional development activities –       Assign timelines for each action item. –       Assign criteria for judging the achievement of goals for personal objectives and work program outcomes. –       Prepare a Personal Development Plan incorporating all the above –       Receive approval of the partially completed Personal Development Plan from specific personnel within your organisation. –       Included any supplementary documents/sources used

r Yes r No     r Yes r No     r Yes r No     r Yes r No     r Yes r No   r Yes r No     r Yes r No     r Yes r No       r Yes r No     r Yes r No   r Yes r No     r Yes r No     r Yes r No     r Yes r No     r Yes r No

r Yes r No     r Yes r No     r Yes r No     r Yes r No     r Yes r No   r Yes r No     r Yes r No     r Yes r No       r Yes r No     r Yes r No   r Yes r No     r Yes r No     r Yes r No     r Yes r No     r Yes r No

r Yes r No     r Yes r No     r Yes r No     r Yes r No     r Yes r No   r Yes r No     r Yes r No     r Yes r No       r Yes r No     r Yes r No   r Yes r No     r Yes r No     r Yes r No     r Yes r No     r Yes r No

 

 

Task Seven B:   Implement the personal development plan (using the Personal Development Plan completed in Task A to achieve personal objectives and work program outcomes and include: –       At least two professional development activities o   Engagements with the following: o   At least two (2) industry networks o   At least two (2) industry networks groups o   At    least    two    (2) professional networks o   At least two (2) professional networks groups –       Update the personal development plan prepared in Task A, with the following for: –       at least two (2) professional development activities, –       at least two (2) engagements with industry networks, –       at least two (2) engagements with industry groups, and –       at least two professional networks and at least two professional groups including: o   Participation or completion or engagement dates o   Outcomes o   Follow-up actions required,

r Yes r No               r Yes r No     r Yes r No     r Yes r No     r Yes r No     r Yes r No     r Yes r No   r Yes r No     r Yes r No     r Yes r No     r Yes r No   r Yes r No   r Yes r No

r Yes r No               r Yes r No     r Yes r No     r Yes r No     r Yes r No     r Yes r No     r Yes r No   r Yes r No     r Yes r No     r Yes r No     r Yes r No   r Yes r No   r Yes r No

r Yes r No               r Yes r No     r Yes r No     r Yes r No     r Yes r No     r Yes r No     r Yes r No   r Yes r No     r Yes r No     r Yes r No     r Yes r No   r Yes r No   r Yes r No

 

 

Attach Organisation Outcomes report	r Yes r No	r Yes r No	r Yes r No
Attach two (2) Workplace Incidents reports	r Yes r No	r Yes r No	r Yes r No
Attach Organisation Outcomes Document Report	r Yes r No	r Yes r No	r Yes r No
Attach Organisational report on Positive Environment	r Yes r No	r Yes r No	r Yes r No
Attach Personal Development Plan	r Yes r No	r Yes r No	r Yes r No
Attach Personal Development Plan including Action items	r Yes r No	r Yes r No	r Yes r No

 

Assessor Use Only

 

Attempt 1: Assessor Comments

 

• Satisfactory (S) ¨ Not Satisfactory (NS) Assessor Signature: Date:                                          

 

Attempt 2: Assessor Comments

 

• Satisfactory (S) ¨ Not Satisfactory (NS) Assessor Signature: Date:                                          

 

Attempt 3: Assessor Comments

 

• Satisfactory (S) ¨ Not Satisfactory (NS) Assessor Signature: Date:                                          

 

ASSESSMENT 4 – OBSERVATION – STUDENT INFORMATION

This information is to be handed to each student to outline the assessment requirements

 

Student Instructions:

1. You must complete the project and provide enough information to demonstrate sufficient understanding of what has been asked to achieve competency. Please ask your Trainer/Assessor if you are unsure what sufficient detail for an answer
2. Ask your Trainer/Assessor if you do not understand the project, case study and presentation, he/she may be able to re-word the requirements for you or provide further assistance based on the Institute’s “Reasonable Adjustment Policy”.
3. The document you produce should primarily be your own words and not plagiarised, nor
4. Material taken directly from other sources must be presented in quotation marks (“ “) and be suitably referenced

 

 

ASSESSMENT TASK FOUR (OBSERVATION): Foster positivity, innovation and ethical conduct

 

Your assessor will observe you as you foster positivity, innovation, and ethical conduct in the workplace/organisation.

 

You will be assessed on your practical skills to perform the following activities and requires you to complete them while being observed by the assessor:

1. Identify the implications of ethical and other organisational responsibilities in carrying out your own role
2. Create a positive working environment

 

3. Encourage at least two assigned individuals and at least two assigned teams to be innovative in their approaches to work tasks

The assigned individuals and teams can be any of the following:

• The same assigned individuals and assigned teams from your other workplace Project Tasks
• New assigned individuals and assigned teams

Assigned individuals are individuals reporting to you, whose work approaches you can influence. Assigned teams are teams reporting to you, whose work approaches you can influence.

4. Model ethical conduct in your own work
5. Encourage at least two colleagues to adopt business ethics

The colleagues can be any of the following:

• The same assigned individuals and assigned teams from Workplace Project Task 3 or Workplace Project Task 5
• New colleagues

 

You can use your workplace/organisation’s template to submit evidence of completing this task., You should discuss this first with your supervisor and with the assessor in order to ensure that the template covers all the criteria and the requirements that apply to this task.

 

Or you can use the Generic Meeting Minutes template and Generic Briefing Document templates provided at either at Appendix Seven in this document or on the Bounce Fitness website at BSBLDR602 Forms and Templates

 

 

ASSESSMENT TASK SIX: (OBSERVATION): Adapt to circumstances and situations

 

 

This task requires you to be observed by your Assessor whilst you complete the following as you adapt your interpersonal style and leadership style in at least two (2) circumstances and at least two (2) situations.

Circumstance is a fact or condition connected with what is happening or has happened. Situation is the set of circumstances that exist at a particular time and place. A circumstance can be considered as one condition, while a situation is a combination of many conditions.

For example, a new employee in the workplace is a circumstance, whereas the organisation facing intense competition is a situation.

 

You will be assessed on your practical skills to:

 

 

1. In at least two circumstances and at least two situations, suitably adapt:

• your interpersonal style

Interpersonal style is the manner in which a person interacts with other people. A person’s interpersonal style is driven by their personality, values, and the environment the person lives and works in. Interpersonal style is also affected by the styles of people you interact with.

• your leadership style

Leadership style is the approach a leader takes to make decisions, provide direction, motivate people, and implement plans. It covers all the explicit and implicit behaviour that a leader displays

 

• In at least two (2) circumstances and at least two (2) situations, suitably adapt your interpersonal style and leadership style, while being observed by the assessor

 

• For this task, your assessor will present you with two (2) scenarios for the Observation to replicate the required circumstances and situations

 

DOCUMENTATION TO BE SUBMITTED to complete this Assessment:

 

·         Observation Checklist

 

Your submission must be prepared using business software such as Microsoft Word, Excel, PowerPoint or similar software, with hard copies provided to your Trainer/Assessor. Hand written submissions – represented in filling templates and notes are acceptable.

 

Your documents should be professionally formatted and include:

1. Your Name
2. Your Student ID
3. Unit Code
4. Assessment Number (i.e. BSBLDR602 Assessment 4)

 

ASSESSMENT 4 – OBSERVATION CHECKLIST

 

This checklist is to be used when assessing the students in the associated task. This checklist is to be completed for each student.

Please refer to separate mapping document for specific details relating to alignment of this task to the unit requirements.

 

Each task on this checklist must be found Satisfactory, to mark the assessment outcome as “Satisfactory”.

 

Please complete below

Student Name:
Student ID No:
Date Observed:		Time Observed:

 

Assessment Task 4: During the Observation did the learner satisfactorily	Attempt 1:   (Date)     Satisfactory	Attempt 2:   (Date)     Satisfactory	Attempt 3:   (Date)     Satisfactory
1. Identifies and explains the implications of ethical and other organisational responsibilities in carrying out own role. In demonstrating this, learner can identify and explain at least two (2) of the following implications in carrying out own role:	r Yes r No	r Yes r No	r Yes r No
•  Corporate governance	r Yes r No	r Yes r No	r Yes r No
•  Stock trading	r Yes r No	r Yes r No	r Yes r No
•  Corporate Social Responsibility (CSR)	r Yes r No	r Yes r No	r Yes r No
•  Commitment to inclusive workplace	r Yes r No	r Yes r No	r Yes r No
2. Creates a positive working environment	r Yes r No	r Yes r No	r Yes r No
¨ Emphasises onboarding and training for new employees	r Yes r No	r Yes r No	r Yes r No
¨ Makes the workspace comfortable	r Yes r No	r Yes r No	r Yes r No
¨ Facilitates frequent communication and collaboration	r Yes r No	r Yes r No	r Yes r No
¨ Checks-in regularly	r Yes r No	r Yes r No	r Yes r No

 

 

¨ Nurtures a strong organisational culture	r Yes r No	r Yes r No	r Yes r No
¨ Enables opportunities for learning	r Yes r No	r Yes r No	r Yes r No
¨ Incorporates a global perspective	r Yes r No	r Yes r No	r Yes r No
¨ Promotes wellness	r Yes r No	r Yes r No	r Yes r No
3. Encourages teams and individuals to be innovative in their approaches to work activities.   In demonstrating this the learner:	r Yes r No	r Yes r No	r Yes r No
¨ Encourages employees to behave like internal entrepreneurs ¨ Rewards experimentation ¨ Minimises bureaucracy ¨ Sets the example in adopting innovative approaches ¨ Fosters a collaborative work environment: ¨ Nurtures a stress-free workplace ¨ Others (Assessor to specify)	r Yes r No	r Yes r No	r Yes r No
4. Models ethical conduct in own work.   In demonstrating this the learner:	r Yes r No	r Yes r No	r Yes r No
¨ Leads by example by following ethical conduct ¨ Makes decisions based on ethics ¨ Communicates the practical implications of business ethics ¨ Represents ethical standards of the organisation publicly ¨ Others (Assessor to specify)	r Yes r No	r Yes r No	r Yes r No
5. Encourages at least two colleagues to adopt business ethics.   In demonstrating this, learner:	r Yes r No	r Yes r No	r Yes r No
¨ Communicates the application of business ethics of ethical in carrying out their roles ¨ Communicates the practical implications of not following business ethics ¨ Discusses examples of following ethical conduct in own role ¨ Others (Assessor to specify)	r Yes r No	r Yes r No	r Yes r No

 

 

Assessment Task 6: During the Observation did the learner satisfactorily	Attempt 1:   (Date)     Satisfactory	Attempt 2:   (Date)     Satisfactory	Attempt 3:   (Date)     Satisfactory
1. Adapts interpersonal style.   Interpersonal style is the manner in which a person interacts with other people. A person’s interpersonal style is driven by their personality, values, and the environment the person lives and works in. Interpersonal style is also affected by the styles of people you interact with.   During the activity:	r Yes r No	r Yes r No	r Yes r No
a. Analyses own interpersonal style   This can be based on considering the following:   ¨ Controlled or open in responsiveness ¨ Task-orientation or people-orientation ¨ Direct or indirect in expression ¨ Cautiousness or risk-taking ¨ Reservedness or outgoingness ¨ Dependence on facts and logic, or emotions and feelings to make decisions	r Yes r No         r Yes r No	r Yes r No         r Yes r No	r Yes r No         r Yes r No
b. Identifies own interpersonal style   Interpersonal style can be one of the following:   ¨ Director ¨ Socialiser ¨ Thinker ¨ Relater ¨ Combination of above (Assessor to specify)	r Yes r No       r Yes r No	r Yes r No       r Yes r No	r Yes r No       r Yes r No
c. Identifies the interpersonal style of the person(s) learner wants to connect / communicate / deal with	r Yes r No	r Yes r No	r Yes r No
d. Customises messages in a way that is most likely to be understood by others	r Yes r No	r Yes r No	r Yes r No
e. Adapts the way one person is treated versus another, based on their style	r Yes r No	r Yes r No	r Yes r No
f. Works on developing on the limitations in interpersonal skills, over the longer-term	r Yes r No	r Yes r No	r Yes r No
g. Others (Assessor to specify)	r Yes r No	r Yes r No	r Yes r No

 

 

2. Adapts leadership style.   Leadership style is the approach a leader takes to make decisions, provide direction, motivate people, and implement plans. It covers all the explicit and implicit behaviour that a leader displays.   During the activity, considers the following:	r Yes r No	r Yes r No	r Yes r No
a. Need for independence of colleagues	r Yes r No	r Yes r No	r Yes r No
b. Expectations of colleagues	r Yes r No	r Yes r No	r Yes r No
c. Knowledge and experience of colleagues	r Yes r No	r Yes r No	r Yes r No
d. Others (Assessor to specify)	r Yes r No	r Yes r No	r Yes r No

 

Assessor Use Only

 

Attempt 1: Assessor Comments

 

• Satisfactory (S) ¨ Not Satisfactory (NS) Assessor Signature: Date:                                          

 

Attempt 2: Assessor Comments

 

• Satisfactory (S) ¨ Not Satisfactory (NS) Assessor Signature: Date:                                          

 

Attempt 3: Assessor Comments

 

• Satisfactory (S) ¨ Not Satisfactory (NS) Assessor Signature:                                                                       Date:                                          

 

 

References

Ashkanasy, N. M., & Dorris, A. D. (2017). Emotions in the workplace. Annual Review of Organizational Psychology and Organizational Behavior, 4, 67-90.

Burns, J. M. (2012). Leadership. Open Road Media.

Holman, L., & Morandin, C. (2019). Researchers collaborate with same-gendered colleagues more often than expected across the life sciences. PloS one, 14(4), e0216128.

Lawrence, A. T., & Weber, J. (2013). Business and society: Stakeholders, ethics, public policy. Tata McGraw-Hill Education.

Mallin, C. (2016). Corporate governance. Oxford university press.

McNeil, A. J., Frey, R., & Embrechts, P. (2015). Quantitative risk management: concepts, techniques and tools-revised edition. Princeton university press.

Mills, G. E., & Gay, L. R. (2019). Educational research: Competencies for analysis and applications. Pearson. One Lake Street, Upper Saddle River, New Jersey 07458.

Schmalz, S., Ludwig, C., & Webster, E. (2018). The power resources approach: Developments and challenges. Global Labour Journal, 9(2).

Snell, S., & Morris, S. (2018). Managing human resources. Cengage Learning.

Thomson, G. (2018). The museum environment. Routledge.