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Assignment 1

  1. The WHS act code and practices, standard and guidance of material are as follows-

The World health and safety act has been national regulatory system that has been implemented in the firm to ascertain the varied risk that has been associated with the hazard and safety of the personnel. The code and conduct as well as guidance material will be the WHS document that depict all the norms and behaviour as well as illustrating the what material has consist of certain risk factors or hazard. Providing safety equipment for mandate using while working in that area. This can be code and conduct as delivered by the companies as accord to their compliances and the working. The legislation and standard that has been used for meeting the WHS act in the organziation will be safety and health insurance, worker-men compensation standard and policy, fair work relation, the health and safety at work act 1974 will be applicable with the base of WHS for implementing the safety and health measures within the organziation.

  1. The relevant WHS code and practices and legislation that has been applicable to the State and territory will be the standard of the health and safety within the workplace a well as the residential area. For instance, to understand  the act it will best to see the current example that is COVID19 explosion will tend to build implement safety and health standard and related regulatory for measuring the risk of virus and the effected person in the particular and allocating the necessary equipment to alleviate the percentage will be the great example of WHS practices within territory and state. The legislation that has been applied here will be the national enforcement compliance of WHS act has been imply here for creating standardize health and safety measures in the Australia. Hence, these are certain code and practices has been used for reducing the risk factors, promoting the safety rules and measures, placing sign in the public are for prevention to reach the danger.


Maintaining and reinforcing national WHS law harmonization and facilitating a consistent national WHS approach. Some additional articles supplementing the WHS Act model:

Memorandum of Explanation

The WHS Act model Memorandum discusses how the Act functions.

Reference to the WHS Act layout

The Guide to the WHS Model Act provides an explanation of the Act which allows you better recognize the health and safety roles at work.

The element of the WHS is-

  • Duty of care 
  • Duty of diligence 
  • Rights to workers 
  • Means of workers safety 
  • Consultation and obligation to meet the cooperation and coordination from the duty of holder.

These are structural element of the WHS for framing the organziation norms and ethics with references to workers safety, duty of care and the formation of consultation and obligatory factors. 


The interpretive principles include a structured statement of how the authorities of WHS consider core ideas in the WHS Act paradigm and how the laws include applied. We also written four recommendations for interpretation:

The meaning of ‘person conducting a company’

An officer’s health and welfare duty under section 29

The meaning of ‘reasonably possible’

Discriminatory, enforced or misleading behaviour

WHS System Code

The legislative requirement for WHS record keeping maintenance will be the health and safety standard document that inspect the working area, core risk associated with it, requirement of equipment to incorporate the safety essence within the organziation. The workers health condition and relevant measures that is isolation cell, education and safety measures instruction document. These are the certain recording that has been generally handled within the organziation with use of the Health and safety standard within the industrial area and in the overall organizational areas.


The Model WHS Regulations provide for detailed obligations under the Model WHS Act. They also prescribe procedural or administrative requirements to support the WHS model Act (e.g. license for specific activities and record keeping).

We have published additional documents complementing the WHS Model Regulations.

Explanatory Statement on the WHS models

The WHS process policy explanatory argument describes how the WHS concept works.

System WHS Compliance Guide

The WHS System Guide provides a broad summary of the WHS System Regulations.

The type of document that has been used for recording in the WHS document will be-

  • Health and safety police and procedure document 
  • Training and induction record keeping 
  • Equipment recording 
  • Risk and hazard assessment 
  • First aid and medical record 
  • Register of injuries and accident 
  • Safety measures record 

Hence, these are the document that has been taken place in the record keeping of WHS act.


Design Testing Codes

Practice models provide realistic frameworks for meeting health and safety requirements, as provided by the WHS Act and Regulations code.

A model code of practice must be accepted in a state as a code of practice. Consult with the state WHS authority to decide whether a model code of practice is accepted in a different jurisdiction. To anyone who has an obligation of responsibility under the situations defined in the law, an agreed rule of conduct exists. For certain instances, complying with the health and safety obligations of a WHS Act and Regulations will be done under an authorized code of conduct.

The barrier for implementing of WHS 

The barrier for implementing the WHS act will be the cost effectiveness, changes in the policies and procedure, educational barrier and the language barrier, resistance by the employee from using/following the WHS act. Hence, these are certain barrier that can cause difficulties in WHS.

  1. Positive performance indicator

The positive performance indicator of WHS act will be the effective safety and heath standard within the organziation. The reduction and increasing in the accident within the organization. The enhancement in the performance of the workers will be helpful in measuring the performance of the WHS act within the organization.

Outcome indicator 

The outcome indicator will be the area of inspection of work health and safety, overall performance report, safety measure and aid report, effective working of an employees working within the organization. The register of incident and injuries will be the outcome indicator for the WHS.

Qualitative and quantitative performance indicator 

The qualitative indicator of performance indictor will be the better result, having sustainable health and safety within the organziation, good and enhance working. The quantitative measures will be the number of accidents, injuries, the number of equipment requirement, the decrement in the cases and the statistical improvement in the worker performance.

Internal and external information related to WHS

The internal information will be the sustainability of the organziation health and safety of workers, internal control and barricade to protect and prevent the disease that is affecting major areas. The external information will be the changes in the WHS plan, procedure and the mandate legislation that required to implement within the organziation.


WHS Ministers decided on a regional compliance and enforcement strategy in favour of the WHS model while maintaining a clear compliance and enforcement framework at state level.

The policy sets out the objectives of compliance and enforcement as well as the principles underlying the WHS regulatory approach to monitoring and enforcement.

Harmonization of WHS legislation was a part of the National Reform Agenda (COAG) of the Council of Australian Governments aimed at reducing regulatory burdens and building a seamless national economy. The formal harmonization process began with the establishment in July 2008 of the Intergovernmental Regulatory and Operational Reform Agreement on occupational safety and health.

  • The goals of harmonizing WHS law into a model structure include:
  • Protect workers ‘ health and safety
  • Boost health results at job
  • Reduce business compliance costs
  • Improving regulatory agencies’ performance.

Audit procedure requirement and standard related to WHSMS

The audit procedure that has been preceded within the organization will be followed in the steps 

Step1- identification of the health hazard and risk assessment within the organization.

Step2- evaluation of the risk likelihood and the component 

Step3- illustrating the measures and litigation for reducing the risk through using the WHS framework and WHSMS regulation and standard of health and safety.

Step 4- taking decision based on the risk assessment and formulate the plan

Step5- implement the plan and communicate it to employees

Step 6- follow up and monitoring

Assignment 2

Part A – 

Outline requirements of WHSMS based on risks

  1. Purpose and function

the purpose and function of WHSMS regulation will to endure the fitness and safety aid for managing the gym facilitation and aid or safety measures as accord to covid19 effect.

  1. Objectives

The key elements of a successful health and safety system are: Law and commitment. All employees should be motivated and empowered to work safely and protect their long-term health. Cost-effective approaches to human and physical resource preservation and development will reduce financial loss and liabilities. 

It is possible to meet the expectations of stakeholders whether they are shareholders, employees or their representatives, customers or society in general. 

  1. The relevant provisions will be: Enabled by proactive employee engagement and involvement by sufficient training, the usage, where applicable, and the safety representative scheme, enabled by good cooperation and integrity development, which enables the conscientious and active approach to the Protection and health function of both. 
  2. The framework should be such so that there will be balance in the operations and governance of WHSMS
  3. The issue that has been implicated in the case study will be covid19 effect that leads to propose change management, problem within the trainer as the gym need to be considered the social distancing norms, lower wages will leads to turnover, equipment availability and the essence of the WHS practices based on Covid19 will need to maintain for enhancing safety within the gym. 
  4. The program will span the full scope of the safety and welfare department of an individual. The workplace should develop a plan to implement its endurance to fitness and work health and safety management 
  5. Timely information sharing to stakeholders, involve them in important decision making. 
  6. safety framework should be developed according to the current laws 

safety system should be integrated with management system

due diligence should be implemented


Email id – 

Hello Sir, 

 The proposal for the WHSMS is attached in this mail. Kindly go through this proposal. 

Thanks & Regards 

Covering mail 


Subject- feedback 

Greeting for the day 

This mail has been sent to deliver the certain feedback that has been implement in the presented strategy of customer service. The feedback is improvising recruitment plan, WHSMS proposal include remedial measures, implement continuous learning plans. Hence, these are changs that required in the strategy. So please kindly attain it properly. 

Thank you 

Part B – Develop WHS policy and commitment to WHSMS

The compliance to legislative standard will be the effective health and national policy for enforcement of health and safety standard within the gym. Risk management involves closely analysing anything at work that might affect the employees, other workers and others (including clients, tourists and representatives of the general public) the findings of the risk assessment will be included in the protection policy and safety measures with regards to COVID19.  The risk assessment procedure is the detection of the covid19 infection by monitoring through camera, regular check-up, the distancing facilitation. The training can be done with the use of safety equipment and use of various method for giving training to the gym consumers. Hence, this will lead to better protection and maintain social distancing.

The covid19 procedure will be disinfection, sanitization, using own clothes and towels and does not share water with each as it risks of causing covid19. The use of mask while surrounded with people while talking. The WHS legislation and measures needs to be followed and the record keeping activities for scanning of temperature, number of people visit gym, their detail, and temperature fluctuation, medical records will be covered under the WHS record keepings

The duty holder will be the manager, gym instructor, record keeping manager and the customer relation manager.

The safety policy must be set down and the procedures required for its execution and control placed in effect. Workers and everyone else will be made aware of the safety statement which indicates that hazards have been detected and threats measured and removed or tracked. This will explain whether the company ensures protection and health and will define the appropriate tools for the preservation and evaluation of safety and health laws and standards. It is necessary to note, though, that employers can only include those created by job activities while recognizing dangers and evaluating risks. There is no need to take into consideration any small threats or dangers we embrace in our lives. The danger refers in general to anything that is likely to harm human injury.

E mail to CEO


Subject- update the changes 

Greeting for the day 

This mail has been sent to imitate the change in the asked section. The recruitment plan has been updated with the online recruitment opportunity through social media, the WHSMS has been include the remedial measures that is sanitation, social distancing, using PPE kits for safety inclusion. The continuous learning program will be on job learning and dummy learning. Hence all the asked has been update in the document and sent through this mail. So please kindly review it and suggest your review 

Thank you

The final version of WHMS

WHSMS proposal 

The work health safety management system is acquired and implement in the company due to Covid19 impact on endurance fitness. It covers all the safety measure and health testing kits for regular checking of the employees working in the organization. Regular sanitizing and hygiene management is requited to deal with the problem of covid19 affect. The remedial measures that is sanitation, social distancing, using PPE kits for safety inclusion Hence, the management should implement this system in the organziation for preferable protection development.

Hence, this is the overall research review and WHSMS proposal for better management and health safety within the gym.

Part D: Facilitate the participation of individuals and parties in finalising the WHS policy

For an individual, you can opt to set up a health and safety program for part of the operation under the Health and Safety Act 2013 to satisfy your roles and obligations. Well-designed procedures and systems enable companies to comply with laws and requirements on workplace health and safety.

However, a health and safety management system in the workplace is more than simply providing forms and policies relating to safety and documenting procedures. Alternatively, it is a matter of constant and controlled execution of steps and contents of a protection text.

A system-based method is much more effective than a system which relies on documentation alone, in protecting individuals against harm and meeting safety goals. Use of a workforce control framework for health and safety:

  • Evolves and grows continuously
  • Uses suggestions to track protection performance and develop them
  • Builds on current protection and health protocols
  • Integrates for other methods of control
  • Enables more rational decision-making
  • Strengthens and demonstrates due diligence in business culture.
  • Standard for Australia
  • Australian standard, AS / NZS ISO 45001:2018 (Employment and safety systems-Guidance for use


  • Specifies operating climate and health control program requirements
  • Guidelines the usage of it.
  • The norm seeks to enable organizations, by avoiding work-related injuries and sickness, to have stable and protected environments and to improve their success in occupational health and safety.
  • Why to build a program for health and safety
  • Each organization finds that there are certain elements in a health and safety management system at work.

Part E: Document and disseminate the WHSMS and WHS policy to individuals and parties


Date: 6/4/2020

Location: conference hall of the company

Chairperson: Operation manager of the company

Attendees: all of the employees of the company

Operation manager: good morning team, thank you for giving your valuable time.

Team members: good morning sir.

Operation manager: the meeting is called to discuss the scope of the new project. Now the company wants to expand its business so the company is launching a new web. The company wants to provide online facilities of shopping to its customers. So, the new project scope is provided to all of you. Now, this is expected that all of you will understand it and start your workings.

Thank you

E-mail referred to WHSMS plan 

To – 

Subject- approving of WHSMS and policy 

Greeting of the day 

To all the staff 

This mail has been drafted to inform all the staff with regard to the approval of the policy and procedure that has been created for adopting the COVID19 measures within the endurance fitness WHS framework to meet all the covid19 effect requirement so to prevent the infection. The Gym has been followed all the instruction and equipment requirement effectively and possess all the implementation as steady as possible. So please go through the final WHMS document and followed all the measures.

Thank you 

Assignment 3

Part C: Document and implement the action plan

There are also corporate activities which should be introduced such that preventive mechanisms can be enabled and executed. The safety action plan includes-

  • Regular testing through thermal-scanner to scan the temperature of the employee and customer 
  • Distancing and disinfection through overall sanitizing 
  • Washing hands and maintaining social distancing 
  • Using PPE equipment if required while instructing
  • Use of mask while working with lot of people 
  • Reduce the use of AC as many doctors place doubt on air contamination 

To return to work effectively, workers will be informed and educated in terms to workplace safety. A collaboration strategy coupled with staff, boss and management preparation will be established during the organizational return to work programming process. Employees must be well versed with the signs and everybody must be informed how to identify possible threats and what different functions are to be utilized for prevention measures. You will be able to move through that phase to support the insurance provider and bring you back to work.

Ensuring quicker exposure to PEPs, quick reaction times to regular improvements in suggested reviews and a stronger coherence in the capacity of organizations, who had consistent pandemic response strategies in effect until COVID-19. Nevertheless, if an organization actually does not have a response strategy, it is never too late to begin. Preparing for a return to work is a great opportunity to build a system to ensure an organization is primed not just for the COVID 19 but also for potential unexpected disasters.

Organisation Name  Endurance Fitness Date: 28 August 2020
WHS Committee members Documented by: Marriam Dhalia 
Endorsed by: Emma Samuel 
Requirement Proposed action  How this will be achieved Resources  Person Responsible for follow-up Nominated Completion Date Evaluation indicator Monitoring Method
Proper sanitation facilities  Surface cleaning and regular wiping the floor  Through regular sweeping and cleaning the surface where the employees work Cleaning equipment  Operation manager  29 August 2020 Sanitation and hygiene Checking the hygiene of the office and building 
Protective equipment  Use of Protective Measures Employees who are well but who have a sick family member at home and/or have been in close contact with a person with COVID-19 must stay home and notify their supervisor and refer to CDC guidance for how to conduct a risk assessment of their potential exposure PPE equipment  Human resource manager  30 August 2020 Safety measures  Availability of PPE equipment 
Social distancing seats  Proper spacing between seats  The arrangement of cabin as according to measured distance  Distance between the people Human resource manager  31 August 2020 Seats distance  Social distancing arrangement in each cabin
Focus on virus contamination area  Employees safety  If an employee is confirmed to have COVID-19, COMPANY will inform fellow employees of their possible exposure to COVID-19 in the workplace while maintaining confidentiality as required by the Americans with Disabilities Act (ADA). Employees exposed to a co-worker with confirmed COVID-19 should refer to CDC guidance for how to conduct a risk assessment of their potential exposure Thermal scan  Human resource manager  1 September 2020 Report of employee checking  Regular health check ups

Part D – Determine the measurement and evaluation requirements of the WHS plan

Draft Measurement and Evaluation Schedule for COVID-19 Safety Action Plan

WHO defined COVID-19(coronavirus) as a pandemic that has now spread to other countries and territories? Collective intervention is required to deter further dissemination, reduce the consequences of outbreak and encourage prevention measures. School interventions will deter students and workers subjected to the virus from accessing and spreading it, the WHO says. The recommendations are applicable in all other cases, but unique to countries which have already approved the transition of COVID-19. The manual aims to provide straightforward and realistic instructions for secure operations in schools and other education facilities by stopping, identifying and managing the virus at an early level.



Subject: communicate endurance fitness requirement 

Respects sir,

This email is being informed to the CEO with respect to the covid19 WHSMS measures and plan that need to be inculcated to measures the facilitation of the mandate aspect with regard to the covid19 measures within the gym. The proposed plan has been submitted to the CEO respectively and all the duties and responsibilities as well as tool for the adequate arrangement of safety needs to be taken care. The endurance fitness and work health safety can be done through including mask, sanitization and social distancing cell for preventing the infection risk. So please kindly go through these documents and proceed certain action plan for better risk assessment and measures as per the Covid19 facilitation.

Thanks & regards

Part E – Revise measurement and evaluation schedule

Risk Likelihood Severity Treatment/control methods 
Suspected to being covid19
  • High 
Isolation advice 
Having high fever  High 
Deliver them to basic test of covid19.
Social distancing failure  
  • Medium 
Clear instruction and timing alteration 
Sneezing and coughing  Medium 
Use of mask and better give leave
Proposed action Evaluation indicator Monitoring Method Persons responsible Frequency of monitoring/ reporting
Identify staff, volunteers and visitors who are unwell. Sign in sheets completed 100% Safety reports Centre Managers Weekly
Surface cleaning and regular sweeping the floor  Sanitation and hygiene Checking the hygiene of the office and building  Operation manager  Twice a day 
Use of Protective Measures Safety measures  Availability of PPE equipment  Human resource manager  Daily 
Proper spacing between seats  Seats distance  Social distancing arrangement in each cabin Human resource manager  Weekly 
Employees safety  Report of employee checking  Regular health check ups Human resource manager  Daily 

The WHS model laws allow an individual running a company (PCBU) to maintain the health and welfare of their staff and others at their workplace in as long as is fairly possible. This includes the provision and maintenance, to the extent reasonably feasible, of a work environment that is safe for health and safety and adequate facilities for workers to do their jobs.

They must recognize occupational threats and the related hazards in order to conform with the WHS model regulations and do what is realistically possible in attempt to minimize such threats even where that is not fairly feasible to mitigate.

Whether a monitoring measure can be implemented reasonably includes considering what can be done to manage a risk and whether it is reasonable in the circumstances. In determining which measures are reasonable, the likelihood of a risk, the harm it could cause, and the availability and suitability of a control measure are key considerations.

Covering mail for covid19 safety action 


Subject- revised measurement and evaluation schedule 

Greeting for the day 

This is the mail that has been drafted to implicate on the certain strategy that has been made for preparing the safety measures for covid19. The prepared plan has been developed below.

Proposed action Evaluation indicator Monitoring Method Persons responsible Frequency of monitoring/ reporting
Identify staff, volunteers and visitors who are unwell. Sign in sheets completed 100% Safety reports Centre Managers Weekly
Surface cleaning and regular sweeping the floor  Sanitation and hygiene Checking the hygiene of the office and building  Operation manager  Daily 
Use of Protective Measures Safety measures  Availability of PPE equipment  Human resource manager  Daily 
Proper spacing between seats  Seats distance  Social distancing arrangement in each cabin Human resource manager  Weekly 
Employees safety  Report of employee checking  Regular health check ups Human resource manager  Daily 
Sanitizer and mask availability  Mask and sanitizer requirement   Item availability report  Centre manager  Weekly 

So kindly review the mail and provide your feedback on the particular subject and objective. Please also provide your suggestion for additional strategy and subject.

Thank you


Assignment 4

Part A – Consult staff to review WHSMS


Date: 6/4/2020

Location: conference hall of the company

Attendees: all of the team members

Greetings of the day team.

This meeting is being conducted to discuss the project scope, project management plan, and organizational project management policies. This is analysed that all of the documents are being prepared and provided to all of you. Now it is expected that all of you will work as per the requirements of such documents.

Thanks & regards

Part B – Evaluate and report on WHSMS implementation.

An aggregate assessment is the first move to assess and analyse the new WHS program. Each move will help you get an understanding of the current WHS service and provide you with some details regarding potential enhancements and adjustments.

The first step is best seen as a self-audit of safety. It does not provide you a full description of the current state in conformity with your WHS agency but will offer you a clear indicator of the role of company. We suggest that you carry out a thorough enforcement audit of the WHS for a complete picture.

When you are uncertain when you will continue to assess and analyse a WHS control program, the first step will be the awareness about the certain risk and measures to be followed. It presents you with a description of where you are, where there are potential gaps and any suggestions to boost the WHS supplies.

The first thing to ask yourself whether you are equipped for a general evaluation is: “Will I still have an administration program for the WHS? Your reaction can be “Absolutely,” “No,” or “Maybe.”

The responses you should offer are paper-based, machine-based or a combination-hybrid approach with both paper and device. When the business primarily utilizes document systems such as accident notification and risk control processes from a protection policy, so it is possible that you should employ a document program. Probably in the third category if you have a combination of physical forms and electronic files. They will probably have a dedicated WHS management programme, which will help your organization manage risks and plan for the future, when you are completely software-based. This is it! This is it! Stage 1 is over. You will now be conscious of where the business is with respect to the WHS management structures. Let’s switch to phase two … Stage 2 – Review of documentation you can look through the business or agency records in this second phase.

Although this does not provide you a total or accurate image such as a comprehensive WHS management examination, it demonstrates where there are possible gaps and gives tips about how to fix them.

The solution to this question is as follows: Connection to versions of print

  • Digital copying control
  • Limited or unclear connection
  • Smaller businesses typically offer digital versions of WHS records to their staff.

In order to explain how specific tasks should be carried out, such as the execution of a risk assessment method, compliance audit request and risk reporting.

Larger companies often share these documents digitally, since they deal with a large number of employees and possibly split their employees between physical sites and possibly even between countries. In this one possible area, you might want to make improvements if you answered “no access” or “unsure.”


West Water benefits more than 1 million occupants and 40,000 organisations, over some of the quickest developing and most assorted rural areas in Australia. The organisation that you work for, Water West is a huge association in Melbourne of around 900 full-time equal staff. The staff populace is similarly isolated among female and male however the females hold positions that are generally held by females. Guys are additionally in generally male-commanded positions including the majority of the exchanges jobs, senior administration, bookkeeping, data innovation and building.In this assignment, we have investigated the research and policy development project and implementation of the diversity policy. The review of this diversity policy as making a recommendation for changes and improvements also described in this assessment. Further, we have discussed knowledge of implementing and monitoring diversity practices and the legal framework that applies to Australian workplaces and the major projects which we have done.

Assessment Task 1: Research and policy development project

Research Report

In this research report, we have discussed the diversity policy. In recent years, the investigation on diversity has jumped towards the inclusion. The inclusion in the world of diversity has generated its place in recent areas of exploration. This will helps in improving the firm’s performance and it is essential that the West Water organisation can no longer choose to ignore. The examination on the diversity policies, reviews, action plans are undertaken in the diversity of the West Water organisation. They pay our most profound regards to the customary overseers past, present and future(Young, 2016). They are effectively looking for articulations of enthusiasm from Aboriginal and Torres Strait Islander candidates to empower us to manufacture a solid ability database of different hopefuls. 

Diversity policy 

The West Water accomplishes to assure diversity & remove all forms of unfairness and handshakes all people are disrespect of nationality, choices of the way of living, trust, sexual adjustment, feminine character. They are deliberate about confirming that their manpower and their managers follow the diversity of the organisation they deliver. They are aligning individually opposite to the bull’s eye in the distance of that territory along with the gender equalized workforce and guidance team by 2019-20. They recognize then proceeded with social, social and otherworldly associations that Aboriginal individuals have with the grounds and waters, and perceive and esteem that the Traditional Owner gatherings have thought about and secured them for a great many ages. They are assured of giving a broad office place, with behaviour & actions being compiled by employee lead work team. By our re-agreement activity plan, they need to provide to a community that praise and take care of the continuous educational &devotional network of Aboriginal &Torres Strait Islander persons to the land and water transports.They need you to bring your ‘entire self’ to work, so they celebrate social occasions with our kin. The West Water consciously recognizes the Traditional Owners of the terrains and waters whereupon they work and work, the general population of the Kulin Nation.

Action plan

Key Result Area Objectives Actions Responsibility Timeframe Measure of Success
Recruitment, selection and retention place the right person in the right position at West Water within an suitable timeframe and budget. provide a working applications that West Water  managers and hiring managers can use as a advisor to successfully recruit and retain staff . Human Resources Coordinator, Human Resources Specialist, Hiring Manager, Board of Directors are responsible for recruitment & selection 1 month Introductory Period Staff Evaluation outcomes,Staff Satisfaction Results,

Turnover price

Work/life balance Capability to meet the desires of the workforce of company To improve recruitment performance and create a cultural environment Maintain the quality, skills and perspectives of the workforce 2 month Assess the performance of effectiveness among the policy
Education open and its standards are comprehended and support by Managers and representatives Improve learning experience of workers helps in delivering services to improve continuously 1  month Well being , new ways of learning & innovation

West Water built up a Reconciliation Action Plan as we are enthusiastic about supporting all networks inside the areas we serve. We are especially cognizant of the vital social furthermore, profound associations that Aboriginal individuals need to grounds and waters and we are focused on guaranteeing that this mindfulness is implanted overall dimensions of our association. They have created a Reconciliation Action Plan (RAP) so as to help control this responsibility further. A RAP will give an instrument for West Water to not just advance more noteworthy comprehension and acknowledgement of the social and social hugeness of water, yet to effectively encourage our significant connections and organisations with Aboriginal and Torres Strait Islander Networks and Traditional Owners, and to give work and business open doors for nearby Native people groups and their networks. Further, the Victorian State Government’s Water for Victoria strategy requests that City West Water incorporate Aboriginal values and conventional environmental learning in water arranging (Moser, 2012). City West Water submits through this Compromise Action Plan to genuinely actualize Water for Victoria’s vision for Aboriginal commitment. Our Managing Director and Executive Leadership Group champion the duty to our Compromise Action Plan over the business furthermore, our Reconciliation Action Plan working gathering is spoken to by individuals from staff including: 

General Manager, Customers and Community General Manager, People and Capability Condition and Heritage Specialist, Interchanges Manager, Senior Environmental Specialist, Senior Environmental Officer, Legitimate Counsel, Contracts and Procurement, Solid Urban Habitat Operations Officer, Outer Aboriginal Representative, One individual from our RAP working gathering is a Native individual. 


  1. Are you Male or Female?
  2. Are you of Aboriginal or Torres StraitIslander origin?
  3. In which country were you born?
  4. Do you have an ongoing disability?
  5. Please indicate the nature of your Disability?
  6. Does your disability requireadjustments in the workplace byyour employer?
  7. Please describe the adjustments your employer needs to make to your workplace and indicate which of these have been provided?
  8. If you provided an above answerwould you like this information to be made available to appropriate staff soany adjustments can be put in placeand maintained?

Evidence of consultation

Based on our study of the reports and our knowledge as consultants, the core functions of consultation likely involve:

  1. Progress training
  2.  Problem resolving performance obstructions
  3.  Case foothold
  4.  Accountability
  5. Expertise skill-building
  6. Convenient treatment conversion
  7.  Preparation for sustainability

Assessment Task 2: Implement the diversity policy project


Diversity Steering Committee to support assorted variety also, incorporation and manage execution of activities.

Transparent detailing of advancement and targets, these will be created the organisation with our individuals. 

Annual Diversity and Inclusion statistics to get it how our workers mirror the network we serve and to guarantee our concentration and exercises are ideal serving the necessities of our various representatives. An ongoing audit of approaches and strategies are done to bolster the decent variety of our workforce (for instance, adaptable work practices and sex-adjusted waitlists). 

They have created a Reconciliation Action Plan (RAP) so as to help control this responsibility further.

This Diversity and Inclusion Strategy will be investigated for its continuous pertinence and its arrangement to the more extensive hierarchical and industry necessities on a yearly premise. A consequent procedure will be created in 2020.

Please describe the adjustments for employer needs to make to your workplace and indicate which of these have been provided.

Feedback report

It has been understood that the implementation of the diversity policies in an organisation is very beneficial and helpful. This will provide a clear growth and stable working environment for the workers. The understanding has also gained in regards to the diversity policy is that the Aboriginal or Torres Strait Islander origin people will be able to get the opportunities as well as the equal chance to attain growth and success.

Intranet Article

West Water diversity Policies

West Water article on assorted variety in the working environment for The Multicultural Advantage gives a diagram of decent variety and quickly separates both the advantages and difficulties of decent variety(Percy, 2018). The article likewise prescribes ventures for accomplishing and keeping up a decent variety in the work environment and recommends answers for it.

Three key focuses we like from Diversity in the Workplace: Benefits, Challenges and Solutions

  • An organisation’s prosperity and intensity regularly rely on its capacity to grasp assorted variety and understand its advantages.
  • Organisations must try to make the social assorted variety of quality. Social assorted variety presents difficulties when biases, contrasts in understandings, and miss-communication happen.
  • Assorted variety drives benefit in light of the fact that a various workforce manufactures trust in your image with a different target advertise, decreasing turnover and truancy, and inciting development (Ng & Sears, 2012).
  • The organisation must effectively survey their treatment of working environment assorted variety issues.
  • Organisations must work to defeat perceptual, social, and language hindrances for their assorted variety projects to succeed.

Assessment Task 3: Review the diversity policy project


Clear up the Benefits: Emphasize to the workers how decent variety benefits the company, and how that ultimately benefits every representative. 

Make an Evaluation Form: As per Percy, 2018, A structure enables you to utilise similar assessment criteria for all competitors, which decreases the likelihood of interposing individual preferences.

Make Use of Current Staff: This makes a stream of various hopefuls, and can likewise decrease your enlisting costs.

Augment Your Recruiting Base: Use other enlisting channels to extend base, including web worksheets, which anybody with Internet access can see.

Updated policies

  • Communicate transparently with partners, including clients and representatives, to guarantee this strategy is promptly open and incorporated into all Induction materials. 
  • Establish targets and report consistently against these objectives to consider ourselves answerable. 
  • Support adaptable working through the arrangement of toolboxes to all representatives and chiefs and guarantee industry best practice concerning individual adaptable work game plans (Riccucci, 2018)
  • Collaborate adequately to impact and make a comprehensive and impartial water industry.
  • Review and refresh our frameworks, approaches and systems to guarantee we diminish and effectively oversee cognizant and oblivious inclination. 
  • Ensure we source competitors from a wide scope of ability pools and maintain sexual orientation balance overallenrolment forms.

Assessment Task 4: Case studies

Case study 1: Valarie

Valarie is employed as a receptionist and has just recently converted to Judaism. Her new husband follows the Jewish faith and converting was something she felt was really important to her new relationship. Valarie has requested to leave work early on Friday afternoons to observe Sabbath. She has stated that she will ensure she will take responsibility to catch up with any missed work and time (Rowe, 2014). The company does not currently have flexible working arrangements. Valarie has been employed with her company full time for three years.

Question 1: What issues do you need to consider in response to this request?

The main issue is the racism which is adopted by her to maintain their religious cultures and responsibilities.

Question 2: What are the legal requirements?

The legal requirements are flexible arrangements of working are required and full time hired employment needed.

Question 3:What might the benefits be to the business of approving this request?

The benefits to the business of approving this request are flexible working adjustments and full-time employment for three years can be considered. 

Case study 2: Muhamad 

You have observed that Muhamad, a Muslim staff member, never shakes hands with female clients. You are concerned that this will impact on his relationships. You are considering asking him to shake the female client’s hands.

Question1: What issues do you need to consider in this case? 

The issues that are being consideredin this case are to asking him to shake the female client’s hand.

Question 2: What are the legal requirements?

The legal requirements are their equality rights among them. It is their personal choice to shake a hand or not with each other (Tsang, 2013).

Question 3: As Muhamad‘s manager, how should you deal with this issue? 

As a manager, I would like to do proper screening of the issue and then come to the results.

Case study 3: Delores 

A staff member, Delores, has approached you with a request not to have to deal with a particular customer because they feel that the customer is acting with racial hatred toward her. 

Question 1: Can Delores refuse to deal with a customer on these grounds?

No, he cannot refuse to deal with a customer on these grounds.

Question 2: What are the legal requirements? 

The legal requirements are that they know the laws of racial discriminations like race, caste, religion, nation, ethnic origin etc.

Question 3:As Delores‘s manager, how should you deal with this issue?

As a manager, I should take care of the issues and aware of these laws and legislation to take a side of my employee Tsang, E. W. (2014). So, he does not feel guilty in front of customers. 

Case study 4: Jackie 

At lunch, your colleague, Jackie, expresses concern to you. She has recently disclosed her sexuality to your team leader, Kelly, who she has always gotten along well with. Kelly was surprised and stated that she has a strong moral objection to lesbians and gay men. Kelly also expressed her feelings that it was not acceptable and requested that Jackie not speak of her sexuality again. Jackie feels as though Kelly has excluded her from general office conversations and work discussions since and doesn’t know what to do.

Question 1: Was Kelly’s response acceptable? 

No, Kelly’s response was not acceptable.

Question 2: What are the legal requirements?

The legal requirements are granting autonomy, the privacy of individuals to make decisions about sexuality and protections relating to equality and non- discrimination.

Question 3: As a Manager, how should you deal with this issue?

As a manager, I should deal with the issue by understanding the varied operation laws in relation to sexuality and then after dealing with the outcomes. I should keep aware of the people with these laws and regulations (Rowe, 2014).


In this assessment report, we have concluded the various tasks and perform an action of their requirements. The organisation taken is The Water West is a large organisation in Melbourne of approximately 900 full-time equivalent staff. The Water West has included four diversity key result areas in its strategic plan for the next three years. These are the Leadership, Recruitment, selection and retention, Work life balance Education.  In task 1, we have done a research and policy development project of diversity. In task 2, we have implemented the diversity policies of the Water West organisation. In task 3, we have examined and reviewed the policies of diversity. In task 4, we have examined the case studies and answered their questions.

  • Moser, C. O., 2012. Gender planning and development: Theory, practice and training. Routledge.
  • Ng, E. S., & Sears, G. J., 2012. CEO leadership styles and the implementation of organisational diversity practices: Moderating effects of social values and age. Journal of Business Ethics105(1), 41-52.
  • Percy, S. L., 2018. Disability, civil rights, and public policy: The politics of implementation. University of Alabama Press.
  • Riccucci, N., 2018. Managing Diversity In Public Sector Workforces: Essentials Of Public Policy And Administration Series. Routledge.
  • Rowe, F., 2014. What literature review is not: diversity, boundaries and recommendations.
  • Tsang, E. W., 2013. Case study methodology: Causal explanation, contextualization, and theorizing. Journal of international management19(2), 195-202.
  • Tsang, E. W., 2014. Generalizing from research findings: The merits of case studiesInternational Journal of Management Reviews16(4), 369-383.
  • Young, C., 2016. Ethnic diversity and public policy: A comparative inquiry. Springer.

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