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Unit 12: Organizational Behavior

 

 

 

 

 

 

 

 

      Unit 12: Organizational Behavior

Table of Contents

Section 1. 3

Case study. 3

Section 2. 7

Report 7

References. 10

 

 

 

Section 1

Case study

Tesco is a company which is situated in the United Kingdom. This organization provides services related to the supermarket. As this company is famous for the shop and the groceries. Tesco has various types of services available in the market. They provide online grocery stores and the cupboard also, recipes. Tesco is the company that has the available items such as for cooking and even they are providing the recipes for cooking the dish. Also, the gifts and the toys related to small children make them busier (Gravina, et al., 2018).

The culture of the Tesco organization is to provide them better amount of the services to the customers. Also, their motive is to work the large and the expand their business in the market. Tesco is an organization that has the Groceries, clothing, Clubcard, bank, and recipes or more services they produce in the one organization. This is the reason Tesco is famous for providing various types of services in one organization (Gravina, et al., 2018).

This is the reason this company has a strong base on the political basis as they have the various types of services available in this organization. this is the reason this company has a strong base in the category of politics. Tesco is an organization they have that aims to provide everything from their company to get a better result. This is the reason Tesco has a large variety and the services available in the market as they are expanding their business. As they are providing the things and the products from the different sectors in one company as they have the working level on the large scale. This is their thing to expand the company’s business in the market (Griffin, et al., 2016).

Tesco has the power to do the work on a large scale of versatility to make sure to get the better details in the development policy of the organization. Tesco is a company that has the responsibility to work in the different sectors of the market (Griffin, et al., 2016). This is an organization that is known as the public limited company and this is an organization was founded in the year 1919 by Jack Cohen as they wants to group of markets and stalls in London. This organization has branches in five other countries across Europe, as they are leading for their groceries services in the market. Tesco as an organization wants to expand its business and this company is situated in the market for more than 103 years as they have the experience to do work in the industries and get better results (Kanfer, 2016).

This is the way they are motivating their clients to shop from their company as these are the aspects that provide a message in the organization. this company is helping the clients to save their time as they are having everything materials and the products related to the household in one place (Monte, 2021).

They have the behavioral motivational theory to apply in the organization as they want to attract the people to their company services. They have the techniques to produce the products in the market sectors on a different level. This is the reason this company has to focus on the market development and the marketing strategies of the organization to get better and more innovative results in return from the market. They want to evaluate the market in a new way as they have to produce and sell the goods online. They are changing the marketing policy and the way of the shopping as people are getting the groceries and the cooking recipes at the same place this is the new way of marketing to save the time the people (Rosnizam, et al., 2020).

There are various types of organizations that are present in the market related to deliveries of groceries on an online basis. But as this company is situated in the united kingdom they have to understand the culture of this country. Also, they have to understand the nature of the people of the UK to get positive feedback in return. This has been very clear that the working nature, culture, people’s taste, policy, and the environmental factors of the UK country are different from the other countries. This is the reason they have to make the availability of these resources and the books of the recipes that are famous in the UK and which is a match the taste of the people of the UK (Rosnizam, et al., 2020).

Tesco is an organization is focusing on providing different and various types of services at the same time. This is the reason this company is known as a multi-purpose organization and as an online groceries store. They are producing the various types of the products and the other facilities. The motive of this organization is to provide the things related to the living products and the other facilities that they are providing the customer. The materials which are related to cooking and household products are known as the basic need of the people in the society. These are the motivational theories as they want to reach their customers as they are providing the customer services and home deliveries to reach to their customers. This is the main reason the company wants to produce more and more products in the market.

Tesco as an organization wants to focus on its motivational techniques and this is the reason they have introduced the various types of techniques and the working policy in the company. as they want to expand their business in the cooperative sectors. Tesco has the policy to deliver the products within a week as they have to deliver the products as they have the RAW meat, vegetables, and eggs. These all are the products which it needs to reach before the time as they have to make sure to get to deliver the products before they got expired. This is the main reason this organization does the deliveries before the expiration date of the products this will helps the company to get positive feedback from the customers. As this is mentioned in the organization’s policy to deliver the products in the fresh quality because people and the clients of the company will love to have the fresh products in return from the company (Reilly, 2015)

Tesco’s organizational goal is to evaluate the online groceries store as they want to reach every single customer of their company. the people who live far away from the organization and they are unable to reach to store and this is the better option for the company’s development. There are some people and the clients of the company that do not have that much time to buy the household products, vegetables, and the other products that are used in cooking and making dishes. This is the main reason the company has to make sure to provide the services and delivers their goods and the materials before they expire and they lose their freshness in them (Sparks, 2015).

Based on the theories and the techniques of the company as they want to influence the behaviors of the company and the organization’s development this is the main thing that helps the company to reach and achieve its goals. Tesco wants to produce the goods and the service at the best level to full fill the customer needs and their service on time as they want to expand their business organization and their work on the international level (Sivarajah, et al., 2017).

Tesco as an organization wants to produce the deliveries of the vegetables, cooking types of equipment, products, and the materials that are related to the household. They have the conclusion to reach the level of the customer satisfaction and also to get better deliveries of the goods and the products before the time as they promise to their clients. This is the best policy as they want to deliver the goods and the products to the members of the organization (Sivarajah, et al., 2017).

The main motive of this company is to get positive feedback from the customers to deliver their best amount of the products. This is the best thing as they want to reach the level of customer satisfaction level. As they want to improve the performance of the company staff members to provide them fast delivers and the better management they need for the production and productivity. Tesco company has the tie-up to do the production of the goods and the materials that are the product which is related to the household products and the other materials of the company. this is the reason they need to make the connection with the vendors and the shop to produce the goods and the products on time for the company (Chowdhury, 2016).

Tesco organization provides the better quality and the service on time this will help the company to get better deliveries to help the company expand their business. This is the best process they want to reach the level of the development of the organization and they need to produce and do the production of the goods and the services with the help of the online services. Also, improve the staff quality.

 

 

Section 2

Report

Introduction

Tesco as an organization wants to expand its business and this company is situated in the market for more than 103 years as they have the experience to do work in the industries and get a better results. This is an organization that is known as the public limited company and this is an organization was founded in the year 1919 by Jack Cohen as they wants to group of markets and stalls in London. This organization has branches in five other countries across Europe, as they are leading for their groceries services in the market.this company has branches in the five different countries of the organization and they also, have the production and motive of deliveries of the products at home to the customers.

Evaluation

Based on the case study above and the details of the company and its marketing policy of the organization. this describes the importance of the company development and the working policy of the organization to get better and the positive result in the return of the company and their development basis (Guo, 2019). They want to improve their working policy and the staff services of the organization to get better and the executive deliveries and the varieties in the organization. they have to make them better and innovative staff working policy and make sure they will provide a better amount of the customer service. The staff improvement will help the company to provide benefits to clients and services (Guo, 2019).

Benefits of working teams

Tesco is an organization that has already developed a plan to work in a group. As they need better deliveries and services in return for the organization. they have to implement the skills in the organization this is the motive of the company to develop the policy to get a better result in the development of the organization. the marketing policy of the Tesco organization decides to work in a group of people to present the number of the products and the service on time to their customers. This will help the organization to get a better level of feedback and improve the image of the organization in the market. Tesco has different levels of the department and all these departments of the company are handled by the management team of the organization. this is the reason they hire the candidates based on the company’s demand and their requirements to provide the benefits to the organization. this is the reason the company has to work from the ground level and they have to take the experience. This experience helps the company to make a better and develop a marketing policy. this is the reason this identification of the mixed knowledge and the skills and the experience of the company provides benefit to the organization (Chowdhury, 2016).

Critical analysis

This has been very clear that there are competitors in the market which will create the thought level of the competition in the market for the Tesco organization. as they have to maintain the balance between the market and this organization wants to increase the marketing strategies of the organization. according to the development of the corporation, they want to develop an effective team. This team will help the organization to expand its business and improve its marketing policy of the organization. they have to develop a team that handles all the problems and the issue of the organization in the market and they have to make sure to develop a better amount of the policy. Tesco is an organization that is large in production, supplies, and services also, goods production. This is the reason they need an effective and perfect amount of the management team in the organization. the reason behind this is they want and needed this type of team to get better deliveries and improve the working policy of the organization.

The company performance and the production describe the company’s working policy also, the importance of the customers in the organization. the level of the services in the market and the customer’s feedback describe the services and the other details of the company. this is an important factor in the company development of the organization. as the organization wants to provide a better level of the services in return they need the corporation and the maintenance of the product development. This is the importance of critical analysis in the organization as they have to make sure to make a better protection plan in the company. as they have to handle all the consequences of the program and the team management service towards the customers of the organization (Jundt, et al., 2015).

Philosophies

Tesco organization has a philosophy to get better and innovative working policies and deliveries of the products and the services. As during the working time as the company is facing the issue in the services and the deliveries and for this they have to find out the solution of the company. the main motive of the Tesco organization is to provide the better quality and fast level of the services in the market to get better and the innovative result. This result will help the organization to get positive feedback from customers of the organization. organization behavior of a company like Tesco depends on the customer feedback and this is also, helps the company to get better and the innovative working policy the organization.

According to the company working policy and their scenarios, they want to reach and help the company fulfill the customer demands. Their philosophies have the main motive to describe the company and its importance in the market (Adamyk, 2019). The behavior of the organization towards their customers is to describe the importance of the company and their clients and also, understand the importance and the efforts that are made by the company for providing the better quality of the services. This is the important thing to do and based on this they have to improve the organization’s working style and the behavior of their clients to get better deliveries and positive feedback in return for the company development (Adamyk, 2019).

Performance and productivity

Tesco provides the A+ level of the performance to their employees in the organization and this is the reason they have a huge level of the demand in the organization. productivity of the products and the goods in the organization is an important thing to do and because of this, they have to make sure to handle the things. Tesco wants to make their base in the international market too as they produce and provide the products related to the households. This is a better thing for the company’s development and the innovative policy is also, require in the development of the organization (Jundt, et al., 2015).

Conclusion

According to too the data and the materials that are mentioned above this describes the importance of the customers and the employees in the organization. Tesco wants to develop its base in the market and this is the reason they are providing a better amount of services to their clients. Based on the company’s demand they develop an organizational plan and after this, they have to develop an effective management team for the organization. a better amount of the management plan is to describe the importance of the employees in the company. this will be done after the company approved the employees and the new candidates that they hire for the management and the other team management of the organization.

 

 

References

Adamyk, K. (2019). PESTLE Analysis on Tesco PLC.

Chowdhury, B. N. (2016). A critical analysis of customer loyalty and customer satisfaction-a case study on Tesco Club Card (Doctoral dissertation, University of East London).

Gravina, N., Villacorta, J., Albert, K., Clark, R., Curry, S. and Wilder, D., 2018. A literature review of organizational behavior management interventions in human service settings from 1990 to 2016. Journal of Organizational Behavior Management38(2-3), pp.191-224.

Griffin, R.W., Phillips, J.M. and Gully, S.M., 2016. Organizational behavior: Managing people and organizations. Cengage Learning.

Guo, L. and Wang, Z., 2019. Ratio analysis of J Sainsbury plc financial performance between 2015 and 2018 in comparison with Tesco and Morrisons. American Journal of Industrial and Business Management9(2), pp.325-341.

Jundt, D. K., Shoss, M. K., & Huang, J. L. (2015). Individual adaptive performance in organizations: A review. Journal of Organizational Behavior36(S1), S53-S71.

Kanfer, R. and Chen, G., 2016. Motivation in organizational behavior: History, advances and prospects. Organizational Behavior and Human Decision Processes136, pp.6-19.

Monte, A., 2021. A study of value chain reconfiguration processes under Covid-19 pressures: the case of Tesco PLC in the United Kingdom.

Reilly, P. (2015). Every little helps? YouTube, sousveillance and the ‘anti-Tesco’riot in Stokes Croft. New Media & Society17(5), 755-771.

Rosnizam, M.R.A.B., Kee, D.M.H., Akhir, M.E.H.B.M., Shahqira, M., Yusoff, M.A.H.B.M., Budiman, R.S. and Alajmi, A.M., 2020. Market opportunities and challenges: A case study of Tesco. Journal of the Community Development in Asia (JCDA)3(2), pp.18-27.

Sivarajah, U., Kamal, M. M., Irani, Z., &Weerakkody, V. (2017). Critical analysis of Big Data challenges and analytical methods. Journal of business research70, 263-286.

Sparks, L. (2015). What is going on at Tesco?.

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