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Executive summary

Jackson Laboratory is the organisation that is involved in the research of genetics. This organisation was facing the different type of problems in the management, administration, data accessing, scheduling of study and operating the different custom-built application. To articulate such type of problems this organisation decided to implement ERP system. With the implementation of ERP system, all types of problems that were occurring with this laboratory has vanished. The functionality of the different operations that are involved in this organisation becomes good. ERP suits from Oracle were implemented to this laboratory so that effective working and functioning can be possible.


Jackson laboratory is involved in the gene-based research. This organisation used to do research on the mice. The reason behind conducting the research on mice is because mice are closely related to human beings in the nature of disease and genes. In this assessment, there is the discussion of the different challenges that are faced by this organisation while conducting a gene-based research. Therefore this organisation takes the decision to implement the ERP system so that effective working and function can be possible. With the implementation of the ERP system to the laboratory, there is a different type of hurdles that this organisation faced is presented in this assessment. The nature of the enterprise system that is implemented in this laboratory is described in this assessment. While adopting this ERP system to the laboratory this organisation face a different type of difficulty is analysed in this report. The merits of implementing the Oracle ERP system to the Jackson laboratory are investigated in this assessment. This assessment provides a deep Insight on the implementation of ERP system to the particular laboratory.

1 Describe the subject organisation and explain the problem or opportunity it faced

A case study of Jackson laboratory is taken into consideration. Jackson Laboratory is a non-profit organisation. This laboratory involved in the working of genetic research. This laboratory was founded in the year 1929. The yearly budget of this organisation is $ 80 million. The total number of employees that are working for this organisation is 1200. This organisation is having an IT department that includes a total number of 32 employees. Different type of problems and issues was faced by Jackson laboratory before installing the ERP system. The arrangement of the specification of Genetics was not possible in the Jackson Laboratory. The automated test cases were not in the situation before the ERP. Scheduling of the studies was improper with the Jackson Laboratory. The study time for the research was less because of more administration time that is spent by the employees of this organisation van (Erp, et. al., 2012). These are such type of problems that make this Research Centre slow in functionality.

Another challenge that is faced by this organisation is to maintain the important data of the laboratory. To maintain the different type of data custom-built applications used that impact on the study on genetic research. A various custom built-in application requires a huge amount to operate and maintain. The complexity is created in that data searching and analysis for the research. There was also a risk of data theft and data loss under custom built-in application (Jacobs, et. al., 2014). Therefore there was a need for such type of software that can meet out such type of problems that Jackson laboratory was facing. To find out the cure of the particular disease it requires a good amount of time that can be spent on the research. Due to the problems that are faced by this organisation employees are not able to focus on the research. An employee of Jackson Laboratories was not able to give proper time for studying the research that is being accomplished by this organisation.

This organisation then decided to install the ERP system in the IT Department so that all the mentioned problems can be solved. The challenge that faced by Jackson laboratory at the time of installation of ERP was the installation of unique Mouse development function into Oracle ERP system. Implementation of ERP system also faced a challenge from employees of the organisation. Most of the employees of this organisation, not people to use ERP system (Mkrttchian, 2015). This organisation emphasises the different pieces of training that can be provided to the Employees so that such a limitation can be sorted. This organisation also seek a fixed fee contract with the ERP system provider Oracle. Surety bonds are also purchased by Jackson laboratory so that project risk will be minimised. In this way, this organisation takes various steps to meet out such challenges in implementing ERP system.

Main opportunity to implement the ERP system in Jackson laboratory was to meet out the different mentioned problems that are faced by this organisation. Another opportunity with the Jackson laboratory was effective management of production capacity (Zhang, et. al., 2015). To improve the general ledger function of this organisation is also included in the opportunity for implementing ERP. Effective management of human resource, payroll, and labour distribution are reasons for the implementation of ERP to the Jackson Laboratory.

2 Describe the nature of the enterprise system that it adopted and the process by which it was selected and implemented

Jackson laboratory opts integrated ERP suite from Oracle. The reason behind choosing of this type of ERP is to facilitate the testing process, the accounting process and e-Procurement process of this organisation. The data storing and accessing can be easily accomplished under this ERP system. Jackson laboratory is having huge data. For maintaining such huge data it is very necessary to implement this ERP (ElMaraghy, et. al., 2012). Integrated ERP suit from Oracle also articulates the problem of administration as it facilities the administration. Therefore Jackson laboratory implemented this ERP so that employees will focus study of the research.

The phase implemented approach is adopted by this organisation to implement the Oracle ERP. This organisation did not implement the Big Bang approach. The reason behind the use of phase implemented approach is that this approach is easily adjustable to the new systems. The smaller problems can be fixed easily with the help of phase implemented approach (Cronan, et. al., 2012). More comprehensive testing can be done with the help of phase implemented approach as compared to big bang method. On the other side, the big bang method was not used because it requires high stakes learning environment. The Big Bang method is not reliable in terms of long-term fullback. The Big Bang method is also having a disadvantage that full testing is very difficult prior to going live. This method is less productive as compared to phase implemented approach.

In this way, the integrated ERP Suite from Oracle is selected. The method that is used for the implementation of ERP Oracle is quite effective as it is implemented in the different stages (Rindos, et. al., 2014). This approach helps the employees to easily adapt to the changes that will take place in the organisation in different stages. These stages give time to the Employees to change according to the new system that is ERP Oracle. This helps the employees to work according to the new system easily.

3 3explain and analyse any difficulties the organisation may have faced in adopting the system, or preparatory steps that were taken to facilitate implementation.

ERP Oracle is having an Oracle process manufacturing system. Oracle process manufacturing is designed for the companies that are involved in the manufacturing process of bread and beer. Jackson laboratory is involved in the totally different domain. This organisation is involved in the practices of enhancing and distributing mice according to different Genetics. Mice are the best mammals that are present on the earth which are suitable for testing of genetics as they are closely related to the human beings (Youssef, 2012).  To make this ERP Oracle system according to the laboratory environment phased implementation approach is chosen. This is helpful in adjusting the ERP according to the laboratory needs.

Another problem that is faced by this organisation is that the well-qualified employees of this organisation are unaware of the technique of ERP. Some of the brightest employees of this organisation were involved in the implementation of the ERP system. Therefore these employees not able to involved in the everyday work of this organisation. Information Technology department of the Jackson laboratory was not skilful in the implementation and using of ERP system because of lack of experience and no experiences with the different employees (Sanga & Iahad, 2013). Only the one person of this organisation was having the experience of ERP. This organisation had invested a good amount of money on providing training on ERP to the employees. The implementation of the ERP system to this organisation takes 6 months longer time then the expected involved high costing. Big cost items are also involved in the implementation of the ERP system. This ultimately makes the overall project over budget and overtime.

The over costing and over budgeting of the project is due to the vendors also. The vendors always seek low cost and growth in the project as the project profits. This creates the competitiveness between the buyer and the vendor of the ERP. The demand of the buyer is that there should be the least amount of work and customisation within the ERP system. Therefore to make this ERP system according to Jackson laboratory was the difficulty.

4 provide an assessment of how successful was the adaptation of the enterprise system and any success metrics that were used

The ERP system is quite successful for this laboratory. Integrated general toxicology, formulation module and Pathology can be deployed easily with the help of this system at Jackson laboratory. Onsite resources can be provided with the help of this Oracle ERP that helps it Rapid deployment of the processes that are involved in the research of this organisation. Integration of different type of system applications is easily possible with the help of implementation of this Oracle ERP to Jackson laboratory. The scheduling of the studies for the research is now easily possible (Fosso Wamba, 2012). Now the employees are having more time to study on which the research is going into the laboratory. Employees have to spend less time on the administration because of the implementation of the ERP system to this laboratory.

Saas delivery model is used for the data centre for the ERP system that is implemented for Jackson laboratory. This enables to access data easily. The storing of the data can be easily possible with the help of this ERP system. The data is not at the risk because of the implementation of the Oracle ERP system to the laboratory. The number of different custom-built application is removed after the implementation of ERP system. 

The genetic research is becoming easy with the implementation of the ERP system as information can be easily shared to the scientist community that is involved in Genetics research. This ERP system provides essential genetic resources that are necessary for the research on genetics. This ERP system also provides a proper method and schedule that can be implemented to do research. Skipping of the different process that is involved in the research is not possible now because of the implementation of the ERP system to this laboratory. Training can be provided to the next generation of scientists with the help of this ERP system so that they can also do research (Leyh, 2012). In this way, it can be said that the ERP system is white beneficial for the Jackson Laboratory.


It can be concluded from the assessment that there was a different type of challenges and difficulties that are faced by the Jackson laboratory in the implementation of ERP. All the different type of challenges in difficulties is solved by this organisation so that effective implementation can be possible. The facility can be provided after the implementation of ERP to the different working and functioning of this organisation. The research can be conducted in an effective manner after the implementation of ERP system to this laboratory. It can also be concluded that this ERP system is quite beneficial for the Jackson Laboratory.


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