1. Report Organization’s diversity policy
There are many principles for addressing the diversity by which the legal obligations are exceeded. The belief and work practices that are moral and ethical are subscribed in the organization with the use of successful implementation, by which there is the benefit in the organization. Best practices are done in the diversity area and it involves the establishment of the workplace culture, that encourages and acknowledges that difference to enhance the ideas of the workplace, skills, and experience, in which there are the policies and practices beyond the legal requirements and it also helps in creating the fostering culture of the individual empowerment.
The examples that are included in the diversity policy are –
1) Commitment can be created for leading the best practices.
2) The clients and colleagues can address the harassment.
3) Creating clear practices and rights.
Diversity issues and practices
There are different kinds of diversity issues that are barriers at the workplace and very challenging for the team members. Some examples are –
1) Respect and acceptance
2) Generation gaps
3) Cultural and ethnic differences
4) Belief’s accommodation
5) Mental and physical disabilities
6) Communication and language
7) Workplace gender equality
The main issue in the organization is always the communication issue in the diverse workforce, there are some barriers regarding the communication between the team members. Some know the main language as English and some people cannot efficiently communicate with others and have many difficulties (Patrick & Kumar.,2012).

Diversity figures and facts
There are a variety of the individual experiences and abilities of the skilled migrants for the new home and in the business knowledge their invaluable resources with cultures, networks, protocols, and the business practices in the overseas markets. There is the half population of girls and women in Australia about 50.7 %. The 47% women roughly comprises the employees in Australia.
Gender diversity is the kind of umbrella term that is used for describing the identities of the gender by which the diversity expression is demonstrated and outside the binary framework. For the gender of diverse people, the concept of binary gender – Having to choose for expressing yourself as a female and male – is constraining. Some facts about gender equality are –
1) Sexual and physical violence is faced by the 1 in 3 women in their life.
2) Every minute, about 28 girls are getting married if they are not ready.
3) There are 21 heads with the female gender of the state in the world.
4) There is the one active sexiest law in the 150 countries (Sabharwal, 2014).

Diversity legal frameworks at Australian workplace
Civil Rights Act of 1964 title VII, the employment discrimination is prohibited based on national origin, sex, religion, color, and race. The legal framework of domestic consists of the legislation of anti-discrimination at both territory/state and commonwealth levels and related laws of commonwealth workplace – and the prohibit discrimination towards the employment context and age. The legal framework describes the beliefs, ideas, and rules by which the problems are dealt with for deciding problems.

Benefits of having a diverse workplace.
Some benefits that are identified in the workplace diversity are –
1) Different perspectives variety
2) Higher innovation
3) Better decision making
4) Increased creativity
5) Employee turnover reducing
6) Higher engagement of the employee
7) Increased profits
8) Fastly problem-solving
9) Better reputation of the company
10) Improved results of hiring
Overview on corporate policies and documents related to diversity
Performance management – It is the corporate management tool that helps in monitoring and evaluating the work of the employees by the manager.
Anti-discrimination – It refers to the designed legislation for preventing discrimination against the people group.
Selection – When the person is selected for some work by using its skills.
Recruitment – It is the process of interviewing, shortlisting, screening, sourcing, and identifying for the jobs (Benschop, et al.,2015).

3a. Diversity policy
Diversity statement
In different organizations, there is the diversity statement with the use of mission and vision statements for reaffirming the diversity commitment. The details can be there in the organization, related to the beliefs, goals, and aims for diversity. Examples of the statements are –
1) Providing goals and examples for diversity future objectives.
2) Listing the legislation and laws that are abided by by the organization.
3) Describing the organization’s values like goodwill, tolerance, and respect.
Related/linked documents or policies
The difference can be shown according to the diversity policy that is related or has links with relationships. There is the policies general list that is applied in multiple guidelines:
1) Codes of conduct
2) Professional development policy
3) Racism policy prevention
4) Prevention of Harassment and Discrimination policies
Relevant legislation
Equal opportunity and workplace diversity cover the state and federal legislation that is mentioned below:
1) The Sex Discrimination Act
2) The Racial Hatred Act
3) The Australian Human Rights Commission Act
4) The Disability Discrimination Act
5) The Age Discrimination Act
6) WHS laws and State-based anti-discrimination
7) The Workplace Gender Equality Act 2012

Strategies and practices
The Strategies in the business will help in the development and the growth of the business. the practices and the strategies are used for the training and how to provide the best services to the customer (Ng & Sears.,2020).

Implementation Strategy
The Water West organization needed to implement the diversity policies in their organization because the females are working under the females and there is very much mismanagement that is needed to be solved and the strategies for the implementation is made for implementing and conducting the diversity policy at the workplace and to make the working environment easy with 900 equivalent staff that are working full time in the organization.

Monitoring and reporting
Reporting and monitoring are very necessary for the business it ensures the outcomes are good or not and make sure the project success and helps in the growth of the company and in the management of the company. The monitoring of the final result is very important so that in the future the problem cannot occur related to the project and the diversity policy monitoring is also important to make the possible working environment at the workplace.

Policy review
The policy review is very important at the workplace for achieving the organizational goals as it helps in planning and implementing the project according to the requirements. The policy review helps in getting the feedback and if the diversity policy is not right then we can manage it according to the review (Rowe, 2014).

3b. action plan
Objective Actions Responsibility Timeframe Success measure
Interaction with the customers for better service to the customer 1) We can conduct the training sections for the staff for providing the best customer service.
2) The communication skills will be initiated of the staff. Manager 1 week High chance of success
Improvement in productivity and efficiency 1) No wastage of resources should be there.
2) Efficient work with time management needs to be done. Business manager 2-3months High chance of success
Statement regarding future directions 1) The training will be provided for achieving the goals of the organization.
2) The positive image of the company matters for future productions. Director of the company 1-2 months Low chance of success
Business plans and goals 1) The planning help in achieving the target of the organization.
2) If the business goals are set then they can be achieved. Team leader or manager 1-2 weeks Medium chance of success
Training and recruiting new staff 1) The training of the new staff is important so that there should be the efficient use of the resources.
2) The recruitment in the business should be done on the basis of skills (Stafford & Baldwin.,2018). Training manager and manager 2 months High chance of success
3c. Questionnaire
Questions Strongly agree Somewhat agree Neutral Somewhat disagree Strongly agree
1) Do you agree with the diversity policy in the business? ⦁
2) Do you agree with the laws and legislation of the business? ⦁ ⦁
3) The privacy laws in the diversity policy are good.
4) The survey on the action plan and diversity plan is done right. ⦁
5) The issue can be solved with the proper planning in the diversity policy. ⦁

Research and policy development HR
4. Obtain feedback on the draft documents
Role-play
HR manager- hello, good afternoon
Business mentor- good afternoon
HR manager- I have prepared the diversity policy, action plan for the diversity policy, and questionnaires for the water west. So we are gathered here to know your feedback what are the changes which I can do in the diversity policy and the action plan.
Business mentor- okay, I have reviewed your diversity policy, action plan, and questionnaires. According to me, there is no need to make changes to the questionnaires.
HR manager- okay and in the action plan and diversity policy?
Business mentor- according to me you can announce the reward and recognition for the employees who will follow the policy effectively. I will encourage the staff members to follow the policy. And in the action plan, you can conduct the reward and recognition program every six months and you must also conduct the employee’s satisfaction survey to understand the employee’s needs and wants.
HR manager- okay thank you for your feedback.
Changes in the policy and action plan
Diversity policy
In the diversity policy, rewards and recognition will also be added for the employees who will follow the diversity policy effectively (Newsinger, & Eikhof, 2020).
Action plan
In the action plan, every six months’ a reward and recognition program will be conducted to boost the employee’s morale to follow the policy.
Employees satisfaction survey will also be conducted every six months and the person who will be responsible is the HR manager.

Assessment task 2
Implement the diversity policy HR
Role-play
HR manager- hello everyone
Staff member- hello sir
HR manager- I have developed the diversity policy and procedure for the water west. I have also prepared the presentation so that you can understand it in a better way. First, you see the PowerPoint presentation then please provide your feedback on this.
Staff member- okay sir sure.
HR manager- let’s get started with the PPT

Okay, this was the presentation. I hope you understand the diversity policy’s meaning and its importance in our organization. Provide your suggestions for improvements to the policy and action plan.
Staff members- for the improvement of the policy we can celebrate the differences of the employees and we can also create the inclusion council and mentorship can also be offered.
HR manager- okay nice and what are the actions which can be taken.
Staff members- we can conduct the training sessions and mentoring programs.
HR manager- okay. According to you what will be the impact of diversity?
Staff members- the impact of the diversity policy can be positive as well as negative as well. Some of the employees may find it difficult in understanding the diversity policy whereas some employees’ productivity can also be increased.
HR manager- okay nice. I have also developed the questionnaires. I would like you to complete the impact of the diversity policy.
Staff members- okay sir.
Short report
Introduction
In this report, I have mentioned some of the feedback which was provided by the staff members after showing them then PowerPoint presentation about the diversity policy and procedure for the water west (Newsinger, & Eikhof, 2020).
Brief
After showing the PowerPoint presentation to the staff members and doing a conversation with them about the diversity policy some of the feedback has been received from the staff members-
1) Celebrate the differences of the employees.
2) Create the inclusion council
3) Mentorship can also be offered to the staff members about the diversity policy
4) To maintain the work-life balance training can be provided.
Some of the action which has been taken for the feedback received is-
1) Training sessions will be conducted.
2) Mentoring programs will be conducted (Bodó, et al., 2019).
The questionnaires were also prepared and some of the questions were asked from the employees regarding the diversity so the response of the questionnaires was analysed. The responses of the staff members were most positive. According to most of the staff members implementing the diversity, the policy is good for them it will help to increase productivity and develop their knowledge and skills.
Intranet article
The importance of diversity policy in the workplace

Introduction
The diversity policy in the organization is an important thing nowadays. First of all, there is a need to understand what diversity policy is. It is a simple written agreement for the groups about discrimination that can be avoided against the people working in the organization who belongs to different cultures, sex, colours, religion, etc. For the service users and members how safe and inclusive an environment can be created. The main aim of forming the diversity policy is mainly focused on providing equal opportunity to the employees and also involving them. so that organizations can become free from any kind of discrimination. The diversity policy’s purpose is to make sure that the person working in the organization must be treated equally. All the employees must show respect and care for each other regardless of their colours, religion, etc.
The examples that are included in the diversity policy are –
1) Commitment can be created for leading the best practices.
2) The clients and colleagues can address the harassment.
3) Creating clear practices and rights (Möller, et al., 2019).
Objectives
1) Better customer service
2) Service pool is increased
3) Recruiting and training new staff
4) Improving productivity and efficiency (Haugen, et al., 2019).
To implement the policy some of the actions which are required are-
1) Among the employee’s gender discrimination must not be presented.
2) Make sure that each employee must contribute.
3) Hiring the employees regardless of conventional means (Heilman, & Caleo, 2018).
Benefits of diversity
Some benefits that are identified in the workplace diversity are –
⦁ Adaptability
⦁ It helps to increase the service range and pool of recruitment
⦁ There is a different points of views
⦁ Individual empowerment
⦁ Increase in the business reputation
⦁ Different perspectives variety
⦁ Higher innovation
⦁ Better decision making
⦁ Increased creativity
⦁ Employee turnover reducing
⦁ Higher engagement of the employee
⦁ Increased profits
⦁ Fastly problem-solving
⦁ Better reputation of the company
⦁ Improved results of hiring
Some of the diversity-related frameworks are-
1) WHS act 2009
2) Anti-discrimination law
3) Equal employment opportunity
4) Equal opportunity act 2010
5) Sex discrimination act 1984 (Rodgers, 2019).

Assessment task 3
Review of diversity policy HR
1. Recommended changes to the policy
Email
To: CEOwaterwest@au.in
Subject: some of the recommendations about diversity policy
I hope this email finds you well. I have conducted a meeting with the staff members regarding the diversity policy. According to them some of the changes are required to be made in the diversity policy. These changes which were recommended are-
1) Celebrate the differences of the employees.
2) Create the inclusion council
3) Mentorship can also be offered to the staff members about the diversity policy
4) To maintain the work-life balance training can be provided.
Some of the action which has been taken for the feedback received is-
1) Training sessions will be conducted.
2) Mentoring programs will be conducted.
I believe that these changes are required to be made as it is important for the workplace and employees as well. I request you to please look into the matter and provide your feedback so will proceed further.
With regards
HR manager

2. Update of policy
In the diversity policy, some of the changes which are required to be made are after the approval are-
Every six months, training will be conducted for the employees to maintain the work-life balance.
And the employees who are facing difficulty in understanding the diversity policy for those employees’ mentoring programs will be conducted.
The employees who will follow the diversity policy correctly for those employee rewards and recognition will be provided (Tønnessen, et al., 2019).

Assessment task 4
Case studies
Case study 1
Question 1
The issues that will be considered are –
1) The company needs to face the time management for Valerie and to give her work to the other on Friday afternoons.
2) There will mismanagement in the company on Fridays.
3) Then there will be a flexible environment and that is prohibited in the company because everyone can take benefit of the flexibility.
Question 2
The legal requirements that are required:
1) The Workplace Gender Equality Act 2012
2) The National Employment Standards (NES)
3) The Fair Work Act
Question 3
The benefits will be if the request will be approved –
1) The employees will think positively about the company.
2) The flexibility towards the employees will be there.
3) The company will make a strong bond with the employees by approving.
Case study 2
Question 1
In this case, the issue which needs to be considered is that the employee’s name Muhamad never shakes hands with the female clients. This can impact his relationship with other members (Shortland, & Perkins, 2020).
Question 2
The legal requirement is to provide the equal opportunity act. And to make sure that everyone in the organization must be treated equally.
Question 3
As the manager, to deal with this issue I can meet with Muhammad privately and talk to him about his behaviour and tell him that his behaviour is not good for his job and someone may feel offensive.
Case study 3
Question 1
On these grounds, Delores can surely refuse to deal with the customer if she is having factual evidence regarding the situation.
Question 2
The legal requirement, in this case, is discrimination is unlawful in any place. Everyone must be treated equally (Rodgers, 2019).
Question 3
As the manager, I will deal with the situation by asking Delores to talk with the customers calmly and ask the customers what’s the issues why he is behaving like this with him and then I’ll observe the customers. and then also customers do not talk nicely with Dolores then I’ll personally talk with the customer (Shortland, & Perkins, 2020).
Case study 4
Question 1
No, in this case, Kelly’s response was not at all acceptable as she was doing discrimination with Jackie after knowing her sexuality (Heilman, & Caleo, 2018).
Question 2
In this case, the legal requirement is the sex discrimination act 1984. It is the act that made it unlawful to discriminate against the person due to their gender, sex, intersex status, etc.
Question 3
As the manager to deal with the situation I’ll talk to Kelly personally and explain to her what she is doing with Jackie is not acceptable. As the team leader, this was not expected by her and she is not setting a good example in front of everyone as the leader (Verniers, & Vala, 2018).
Case study 5
Question 1
In the diversity policy, the information which must be included are-
⦁ Age
⦁ Ethnicity and cultural background
⦁ Sexual orientation
⦁ Disability
⦁ Race
⦁ Religion or belief
⦁ Reassessment of gender etc (Kalpazidou Schmidt, 2022).
Question 2
Some of the steps which can be taken to revise the diversity policy are-
⦁ Review the current diversity policy.
⦁ Seek feedback from the employees about the changes
⦁ Various elements of the diverse workgroup must be understood
⦁ Implement the diversity policy
⦁ Monitor the plan implemented.
Question 3
⦁ When with the staff discussing the revision of the diversity policy the things which must be bear in mind are-
staff member point of view.
⦁ Current diversity policy
⦁ Changes that are required to be made.
⦁ Results of current diversity policy (Kalpazidou Schmidt, 2022).

Reference
Benschop, Y., Holgersson, C., Van den Brink, M., & Wahl, A. (2015). Future challenges for practices of diversity management in organizations. Handbook for Diversity in Organizations, Oxford University Press, Oxford, 553-574.
Bodó, B., Helberger, N., Eskens, S., & Möller, J. (2019). Interested in diversity: The role of user attitudes, algorithmic feedback loops, and policy in news personalization. Digital journalism, 7(2), 206-229.
Haugen, T., Seiler, S., Sandbakk, Ø., & Tønnessen, E. (2019). The training and development of elite sprint performance: an integration of scientific and best practice literature. Sports medicine-open, 5(1), 1-16.
Heilman, M. E., & Caleo, S. (2018). Gender discrimination in the workplace.
Kalpazidou Schmidt, E. (2022). Diversity in diversity policy: the case of the Scandinavian countries. Human Resource Development International, 25(1), 76-86.
Newsinger, J., & Eikhof, D. R. (2020). Explicit and implicit diversity policy in the UK film and television industries. Journal of British Cinema and Television, 17(1), 47-69.
Ng, E. S., & Sears, G. J. (2020). Walking the talk on diversity: CEO beliefs, moral values, and the implementation of workplace diversity practices. Journal of Business Ethics, 164(3), 437-450.
Patrick, H. A., & Kumar, V. R. (2012). Managing workplace diversity: Issues and challenges. Sage Open, 2(2), 2158244012444615.
Rodgers, W. M. (2019). Race in the labor market: The role of equal employment opportunity and other policies. RSF: The Russell Sage Foundation Journal of the Social Sciences, 5(5), 198-220.
Rowe, F. (2014). What literature review is not: diversity, boundaries and recommendations. European Journal of Information Systems, 23(3), 241-255.
Sabharwal, M. (2014). Is diversity management sufficient? Organizational inclusion to further performance. Public Personnel Management, 43(2), 197-217.
Shortland, S., & Perkins, S. J. (2020). Women’s expatriate careers: losing trust in organisational equality and diversity policy implementation?. Journal of Global Mobility: The Home of Expatriate Management Research.
Stafford, L., & Baldwin, C. (2018). Planning walkable neighborhoods: are we overlooking diversity in abilities and ages?. Journal of planning literature, 33(1), 17-30.
Verniers, C., & Vala, J. (2018). Justifying gender discrimination in the workplace: The mediating role of motherhood myths. PloS one, 13(1), e0190657.

BSBDIV601 Develop and implement Diversity Policy

 

Table of Contents

Assessment 1. 3

Assessment 2. 9

Part A.. 9

Part B.. 10

References. 13

Assessment 1

Question 1

Diversity policy implementation in the organization and provide the company benefits and the different types of success into a different section or the department. The diversity policy management in the organization will help the company to generate different business operations and reach the level of succession (Kapiszewski, 2013). The benefits of increasing the diversity policy implementation in the organization are like this improve the and increase the creativity in the organization and then this gives birth the innovation into the company and develops the new ideas. This will lead the market and makes a place in the company. Also, this policy helps the company to solve the problem in a faster manner (Kapiszewski, 2013).

Question 2

Contemporary diversity theory is based on the development of the organization and this affects all the sections and the department of the organization. The contemporary theory includes the psychosocial theory that examines the employee’s work process and their mental balance in the organization. The thing that is need to be considered while implementing the contemporary diversity theory. In this theory maintenance, they examine the companies’ multicellular activities and their working policy (Vink, et al., 2013). The motive behind this policy mentioned in the organization is to make things better in the company and this will impact the organizational cultures in both current and future policy (Vink, et al., 2013).

Question 3

The meaning of diversity in the organization considers all the differences between the employee’s behavior or the religion and the cultures also, the beliefs these are the things which create the conflicts in the working policy of the organization. The meaning and the reason the organization management create or generate the diversity organization in the company to maintain the balance between all the employees and the organization. The diversity policy maintains equality in the organization between the companies members and all the other subordinates of the organization. This will make the people comfortable around each other members of the organization and maintain the working environment of the organization.

Question 4

Code of conduct- from all the employees it has been expected from them that they must follow the basic code of conduct for the organization. It is one of the common policies within the organization.  The employee must follow the code of conduct it does not matter which culture they belong to.

Recruitment policy- it is the statement on how the organization hires its employees. When there is a recruitment policy within the organization then it does not matter which religion they belong to.

Non-smoking policy- when the person hired in the organization. Then they must follow the non-smoking policy. They must smoke within the workplace.

Health and safety policy- of the employees within the organization will get equal safety and they will also get the health benefits from the country. It does not matter whether the employee belongs to Australia or other replace (Li, et al., 2021).

Question 5

Some of the organization practices/ operations which can be linked to diversity are-

1) There is a need for creative people when the organization needs to do innovation. If the group of people consists of different people, who belong to different cultures, different religious backgrounds, and different beliefs.  It is helpful for the organization to do innovation and resolve the issues fastly.

2) Creating the company branding- from the different cultural backgrounds if the organization recruits the employees then it creates a positive impact on the customers who belong to different backgrounds and the word of mouth they purchase repeatedly. These types of customers also influence others to make the purchase.

3) Total quality management- it is a continuous process. This process is used to reduce and detect the issues in the streaming supply chain, eliminating the manufacturing issues and improving customer experience (Zhang, et al., 2021).

Question 6

 

Barriers	Impact on employee performance
Different attitudes of the employees	When within the workplace the employee’s attitude is different then it impacts the performance of the employees. Different employee’s attitude leads to minimizing in the employee’s performance.
Differences of languages	When in the person employees are from a diverse work culture then there are also language differences. These gaps lead to the miss communication or conflicts sometimes. So it can lead to a decrease in the employee’s performance.
Lack of the employee engagement	As in the workplace, the employees come from different backgrounds then different beliefs are followed by them. There are many times when the different beliefs are not accepted by all the employees so it can be lead to a reduction in the employee’s engagement (Ayoubi, et al.,  2020).

Question 7

Some pieces of legislation in Australia which promotes/ advocates and protects diversity within the workplace are-

1) Racial discrimination act 1975 promotes equality before the law for all people regardless of color, race, ethnic origin, and national origin. The purpose of the legislation is to protect the employees from diverse places.

2) Australian human rights commission act 1986- it is the act that provides the procedure by which human rights commissioners can investigate that everyone in the organization is equally treated. The purpose of the legislation is to investigate the infringements of Australia’s anti-discrimination legislation about the federal agencies.

3) The fair work act 2009

The purpose of the legislation is to introduce a national system of workplace relations that sets minimum standards and employees’ conditions and for the employee and employer, it provides the legal framework.

4) Disability discrimination act 1992- this law is helpful to make the unlawful to discriminate against the person in the various areas of employment, using services, or accessing the public places (Roberson, 2019).

Question 8

There are various potentials benefits of diversity to an organization are-

• Organizational morale is increased.
• It helps to create and effectiveness and efficiency of the organization.
• employee’s productivity is increased
• It helps to increase the employee’s creativity.
• There is a higher engagement of the employees (Ibrahim, et al., 2018).

Question 9

Strategy to promote diversity in the workplace	Benefits to employees	Benefits to the organization
The workplace must be created diversity-friendly	Without any kind of hesitation, employees can work freely.	Organization revenue will increase as employees’ productivity will increase.
For the outsider, a training session can be arranged	Outsiders’ knowledge and skills will be increased.	Beneficial for the organization as higher productivity can be achieved.
Employees can be offered flexible workplace (Roberson, 2019).	The employee’s productivity will increase.	Employee engagement will increase.

Question 10

Describe how a Diversity Policy should be implemented and reviewed.

There are some of the ways which must be followed to implement and review the diversity policy-

First of all, there is a need to create friendly policies- existing workplace policies must be reviewed with the help of the diversity lens. Flexible schedules can be offered, options must be left, etc.

Employee benefits reassess- existing employee benefits can be reviewed with the diversity lens as well.

Diversity training must be provided- for discussion of the topics meetings can be conducted. A dedicated place and time must be provided.

Diverse mentorship must be established- one on one diverse mentorship must be established. the pairs can be made of a mentor and a mentee.

A diverse team must be built- within the workplace the make sure that diverse groups must be created for the working teams. Diverse teams must be created and to work together they will be provided with the opportunity.

Efforts must be measured- diversity initiatives must be measured to track the success and eventual bottlenecks can be found. Goals are set and it must be decided to improve which metric and to see the progress they will be tracked.

Regular meetings can be conducted to review the diversity policies. Feedback from the employee can also be taken (Cletus, et al., 2018).

 

 

Assessment 2

Part A

Report

Introduction

This report is prepared for the organization which has been operating for a short period. At the start of the organization, there were only 5 employees. The business has increased rapidly in the last 12 months and the organization has also taken over 26 employees. Therefore the workforce becomes sufficiently diverse. So there is a need to develop a specific diversity policy. So the research was conducted. It will help to develop the policy and for implementation in can be prepared (Chen, et al., 2021).

Brief

The research will be conducted which will enable to development of the diversity policy. The diver policy will be developed as it makes the that the organization employees must not be judged regardless of their sex, color, religion, nationality, and social class. In the research, the employees will be monitored and employees’ viewpoints about the diverse workforce will also be asked.

The source of the information which will be used for conducting the research is journals articles, feedback from the employees, government websites, and various experienced personnel.

The information which has been collected after the research will be very crucial for the development of the diversity policy. With the help of research, benefits can be analyzed and issues can also be identified and how the identified issues can be resolved is also analyzed. It will help to know which points need to be included in the policy.

In the research and the policy development processes, all the stakeholders will be involved (Liu, et al., 2021).

The procedure followed to develop and for policy implementation

To develop and implement the policy some of the steps which will be followed are-

• Requirements will be studied.
• The result of the research and risk assessment will be taken into an account.
• Documents will be optimized and aligned,
• The document will be structured
• Documents will be written
• Documents will get approved for the senior management
• To the employees, training will be provided and they will be made aware of the diversity policy (Mousa, et al., 2020).

To senior management, the importance of the diversity policy will be discussed and the will be explained the research outcomes.

Part B

The diversity policy will help the organization and support compliance with the relevant legislations of the organization. The legislative compliance policy implementation in the organization is support the companies members and their subordinates to make or generate good decisions for the better development of the organization (Jin, 2017). The compliance element in the diversity policy is focused on the cultures and controls the risk appearance from the cultures and the beliefs of the people in the organization. Therefore the legislative element in the organization manages the rules and the regulations of the organization and this also provides the framework to the company to manage the organization settlement. As the management of the organization this the duty of the management team to get feedback from the stakeholders of the organization to improve the working policy of the organization. Seeking the feedback of the stakeholders of the organization helps the company to find out their lack point and based on this they have to improve their working policy and the environment of the organization (Jin, 2017). As the management, this is an important thing for the better development of the organization. There always be a link connection between the other policy and the diversity policy of the organization.

This is important to maintain the relationship between the intended diversity policy and the other policies. The diversity policy in the organization is focused on equality in the organization and maintainingan equal balance between the colleagues and the other subordinates because of this the working policy of the organization is maintained and the results will come out positively. The other police which are generated by the organization are also related and connected to the development of the organization and this is the reason behind these policies they connected and they all have the same motive to development of the organization and improve the working policy and the other sectors of the organization. The diversity policy supports the applicable legislation because before the company develops the policy in the organization they maintain all the important and applicable legislation in the organization to improve the working environment. The anticipated outcomes of the diversity policy in the organization or related to the company issues solve in this and all the problem will be considered the serious issues in the organization and this is the outcomes of this policy all the problems will be solved in this policy this is the motive of the management team of the organization. The unintended outcomes of the development of the policy are will be diving and identified into three characteristics and these are knowability and the value also, distribution of the policy, and the information of the organization. The organization management team and the marketing policy development department also, the finance departments all are involved in the development of the actions plans. The methods are used to inform the stakeholders about the policy during the development and after that based on the information they implement the policy in the organization. The communication method will be used in the organization to inform the stakeholders about the policy and development of the plan before implementing it in the organization. After the procedures to followed and implement the policy is starting from the research and understanding the organization data and after that examine the working policy of the company department and they will analyze the data and then make a plan for the future development of the organization and after that, the policy procedures development will be implemented in the organization. The issues which may be created or encountered during the implementationof the policy in the organization. The other competitors and their working policy and the miscommunication and the misunderstanding between all the departments of the organization will create issues while implementing the policy. The impact measurement of the policy in the organization will be calculated based on the results of the company and the feedback and the working report of the organization will describe the impact of the policy in the company and the measurement of the policy. The acceptance of the policy will be measured based on the company performance and the result of the diversity policy and the other procedures of the organization. The success measurement of the organization of the implementation.

The result and the feedback of the organization will describe the success of the implementation of the diversity policy in the organization(Al-Omari, et al., 2012). The diversity policy measurement describes the company performance and the other section development stories and the work progress of the employees. The company results and the working policy review are based on the employees and the feedback report from the customers and the stakeholders of the organization. This will describe the successful implementation of the story. During the implementation of the diversity policy in the organization, the consultancy with the stakeholders of the organization is important because this will help the company and improve the working policy of the organization. The meeting and the advice taken from the stakeholders of the organization and based on their feedback the policy will be implemented and the process will be set up according to their advice because they know the merits and the demerits of the organization (Al-Omari, et al., 2012). This is the reason the consult with the stakeholders for the process implementation of the diversity policy is important. The advice of the stakeholder related to the diversity policy and the process which is going to be changed in the organization and they are going to implement the new working policy they have to take advice from the stakeholders of the organization.

 

 

References

Al-Omari, A., El-Gayar, O., & Deokar, A. (2012, January). Security policy compliance: User acceptance perspective. In 2012 45th Hawaii International Conference on System Sciences (pp. 3317-3326). IEEE.

Chen, X., Zhu, L., Liu, C., Chen, C., Liu, J., & Huo, D. (2021). Workplace Diversity in the Asia-Pacific Region: A Review of Literature and Directions for Future Research. Asia Pacific Journal of Management, 1-25.https://link.springer.com/article/10.1007/s10490-021-09794-6

Cletus, H. E., Mahmood, N. A., Umar, A., & Ibrahim, A. D. (2018). Prospects and challenges of workplace diversity in modern day organizations: A critical review. HOLISTICA–Journal of Business and Public Administration, 9(2), 35-52.https://sciendo.com/pdf/10.2478/hjbpa-2018-0011

Jin, M., Lee, J., & Lee, M. (2017). Does leadership matter in diversity management? Assessing the relative impact of diversity policy and inclusive leadership in the public sector. Leadership & Organization Development Journal.

Kapiszewski, D., & Taylor, M. M. (2013). Compliance: conceptualizing, measuring, and explaining adherence to judicial rulings. Law & Social Inquiry, 38(4), 803-835.

Mousa, M., Massoud, H. K., & Ayoubi, R. M. (2020). Gender, diversity management perceptions, workplace happiness and organisational citizenship behaviour. Employee Relations: The International Journal.https://sci-hub.hkvisa.net/10.1108/er-10-2019-0385

Roberson, Q. M. (2019). Diversity in the workplace: A review, synthesis, and future research agenda. Annual Review of Organizational Psychology and Organizational Behavior, 6, 69-88.https://sci-hub.hkvisa.net/10.1146/annurev-orgpsych-012218-015243

Sallabank, J. (2012). Diversity and language policy for endangered languages.

Vink, M. P., Prokic‐Breuer, T., & Dronkers, J. (2013). Immigrant naturalization in the context of institutional diversity: policy matters, but to whom?. International Migration, 51(5), 1-20.

Zhang, H., Slawski, M., & Li, P. (2021). The benefits of diversity: Permutation recovery in unlabeled sensing from multiple measurement vectors. IEEE Transactions on Information Theory.

 

 

BSBDIV601 Develop and implement diversity policy

 

Table of Contents

Assessment task 1. 3

Assessment task 2. 5

Assessment task 3. 14

Assessment task 4. 16

Reference. 19

Assessment task 1

1. Report

Organization’s diversity policy

There are many principles for addressing the diversity by which the legal obligations are exceeded. The belief and work practices that are moral and ethical are subscribed in the organization with the use of successful implementation, by which there is the benefit in the organization. Best practices are done in the diversity area and it involves the establishment of the workplace culture, that encourages and acknowledges that difference to enhance the ideas of the workplace, skills, and experience, in which there are the policies and practices beyond the legal requirements and it also helps in creating the fostering culture of the individual empowerment.

The examples that are included in the diversity policy are –

1) Commitment can be created for leading the best practices.

2) The clients and colleagues can address the harassment.

3) Creating clear practices and rights.

Diversity issues and practices

There are different kinds of diversity issues that are barriers at the workplace and very challenging for the team members. Some examples are –

1) Respect and acceptance

2) Generation gaps

3) Cultural and ethnic differences

4) Belief’s accommodation

5) Mental and physical disabilities

6) Communication and language

7) Workplace gender equality

The main issue in the organization is always the communication issue in the diverse workforce, there are some barriers regarding the communication between the team members. Some know the main language as English and some people cannot efficiently communicate with others and have many difficulties (Patrick & Kumar.,2012).

Diversity figures and facts

There are a variety of the individual experiences and abilities of the skilled migrants for the new home and in the business knowledge their invaluable resources with cultures, networks, protocols, and the business practices in the overseas markets. There is the half population of girls and women in Australia about 50.7 %. The 47% women roughly comprises the employees in Australia.

Gender diversity is the kind of umbrella term that is used for describing the identities of the gender by which the diversity expression is demonstrated and outside the binary framework. For the gender of diverse people, the concept of binary gender – Having to choose for expressing yourself as a female and male – is constraining. Some facts about gender equality are –

1) Sexual and physical violence is faced by the 1 in 3 women in their life.

2) Every minute, about 28 girls are getting married if they are not ready.

3) There are 21 heads with the female gender of the state in the world.

4) There is the one active sexiest law in the 150 countries (Sabharwal, 2014).

Diversity legal frameworks at Australian workplace

Civil Rights Act of 1964 title VII, the employment discrimination is prohibited based on national origin, sex, religion, color, and race. The legal framework of domestic consists of the legislation of anti-discrimination at both territory/state and commonwealth levels and related laws of commonwealth workplace – and the prohibit discrimination towards the employment context and age. The legal framework describes the beliefs, ideas, and rules by which the problems are dealt with for deciding problems.

Benefits of having a diverse workplace.

Some benefits that are identified in the workplace diversity are –

1) Different perspectives variety

2) Higher innovation

3) Better decision making

4) Increased creativity

5) Employee turnover reducing

6) Higher engagement of the employee

7) Increased profits

8) Fastly problem-solving

9) Better reputation of the company

10) Improved results of hiring

Overview on corporate policies and documents related to diversity

Performance management – It is the corporate management tool that helps in monitoring and evaluating the work of the employees by the manager.

Anti-discrimination – It refers to the designed legislation for preventing discrimination against the people group.

Selection – When the person is selected for some work by using its skills.

Recruitment – It is the process of interviewing, shortlisting, screening, sourcing, and identifying for the jobs (Benschop, et al.,2015).

3a. Diversity policy

Diversity statement

In different organizations, there is the diversity statement with the use of mission and vision statements for reaffirming the diversity commitment. The details can be there in the organization, related to the beliefs, goals, and aims for diversity. Examples of the statements are –

1) Providing goals and examples for diversity future objectives.

2) Listing the legislation and laws that are abided by by the organization.

3) Describing the organization’s values like goodwill, tolerance, and respect.

Related/linked documents or policies

The difference can be shown according to the diversity policy that is related or has links with relationships. There is the policies general list that is applied in multiple guidelines:

1) Codes of conduct

2) Professional development policy

3) Racism policy prevention

4) Prevention of Harassment and Discrimination policies

Relevant legislation

Equal opportunity and workplace diversity cover the state and federal legislation that is mentioned below:

1) The Sex Discrimination Act

2) The Racial Hatred Act

3) The Australian Human Rights Commission Act

4) The Disability Discrimination Act

5) The Age Discrimination Act

6) WHS laws and State-based anti-discrimination

7) The Workplace Gender Equality Act 2012

Strategies and practices

The Strategies in the business will help in the development and the growth of the business. the practices and the strategies are used for the training and how to provide the best services to the customer (Ng & Sears.,2020).

Implementation Strategy

The Water West organization needed to implement the diversity policies in their organization because the females are working under the females and there is very much mismanagement that is needed to be solved and the strategies for the implementation is made for implementing and conducting the diversity policy at the workplace and to make the working environment easy with 900 equivalent staff that are working full time in the organization.

Monitoring and reporting

Reporting and monitoring are very necessary for the business it ensures the outcomes are good or not and make sure the project success and helps in the growth of the company and in the management of the company. The monitoring of the final result is very important so that in the future the problem cannot occur related to the project and the diversity policy monitoring is also important to make the possible working environment at the workplace.

Policy review

The policy review is very important at the workplace for achieving the organizational goals as it helps in planning and implementing the project according to the requirements. The policy review helps in getting the feedback and if the diversity policy is not right then we can manage it according to the review (Rowe, 2014).

3b. action plan

Objective	Actions	Responsibility	Timeframe	Success measure
Interaction with the customers for better service to the customer	1) We can conduct the training sections for the staff for providing the best customer service. 2) The communication skills will be initiated of the staff.	Manager	1 week	High chance of success
Improvement in productivity and efficiency	1) No wastage of resources should be there. 2) Efficient work with time management needs to be done.	Business manager	2-3months	High chance of success
Statement regarding future directions	1) The training will be provided for achieving the goals of the organization. 2) The positive image of the company matters for future productions.	Director of the company	1-2 months	Low chance of success
Business plans and goals	1) The planning help in achieving the target of the organization. 2) If the business goals are set then they can be achieved.	Team leader or manager	1-2 weeks	Medium chance of success
Training and recruiting new staff	1) The training of the new staff is important so that there should be the efficient use of the resources. 2) The recruitment in the business should be done on the basis of skills (Stafford & Baldwin.,2018).	Training manager and manager	2 months	High chance of success

3c. Questionnaire

Questions	Strongly agree	Somewhat agree	Neutral	Somewhat disagree	Strongly agree
1) Do you agree with the diversity policy in the business?	ü
2) Do you agree with the laws and legislation of the business?		ü	ü
3) The privacy laws in the diversity policy are good.
4) The survey on the action plan and diversity plan is done right.	ü
5) The issue can be solved with the proper planning in the diversity policy.		ü

 

Research and policy development HR

4. Obtain feedback on the draft documents

Role-play

HR manager- hello, good afternoon

Business mentor- good afternoon

HR manager- I have prepared the diversity policy, action plan for the diversity policy, and questionnaires for the water west. So we are gathered here to know your feedback what are the changes which I can do in the diversity policy and the action plan.

Business mentor- okay, I have reviewed your diversity policy, action plan, and questionnaires. According to me, there is no need to make changes to the questionnaires.

HR manager- okay and in the action plan and diversity policy?

Business mentor- according to me you can announce the reward and recognition for the employees who will follow the policy effectively. I will encourage the staff members to follow the policy. And in the action plan, you can conduct the reward and recognition program every six months and you must also conduct the employee’s satisfaction survey to understand the employee’s needs and wants.

HR manager- okay thank you for your feedback.

Changes in the policy and action plan

Diversity policy

In the diversity policy, rewards and recognition will also be added for the employees who will follow the diversity policy effectively (Newsinger, & Eikhof, 2020).

Action plan

In the action plan, every six months’ a reward and recognition program will be conducted to boost the employee’s morale to follow the policy.

Employees satisfaction survey will also be conducted every six months and the person who will be responsible is the HR manager.

 

 

Assessment task 2

Implement the diversity policy HR

Role-play

HR manager- hello everyone

Staff member- hello sir

HR manager- I have developed the diversity policy and procedure for the water west. I have also prepared the presentation so that you can understand it in a better way.  First, you see the PowerPoint presentation then please provide your feedback on this.

Staff member- okay sir sure.

HR manager- let’s get started with the PPT.

Okay, this was the presentation. I hope you understand the diversity policy’s meaning and its importance in our organization. Provide your suggestions for improvements to the policy and action plan.

Staff members- for the improvement of the policy we can celebrate the differences of the employees and we can also create the inclusion council and mentorship can also be offered.

HR manager- okay nice and what are the actions which can be taken.

Staff members- we can conduct the training sessions and mentoring programs.

HRmanager- okay. According to you what will be the impact of diversity?

Staff members- the impact of the diversity policy can be positive as well as negative as well. Some of the employees may find it difficult in understanding the diversity policy whereas some employees’ productivity can also be increased.

HR manager- okay nice. I have also developed the questionnaires. I would like you to complete the impact of the diversity policy.

Staff members- okay sir.

Short report

Introduction

In this report, I have mentioned some of the feedback which was provided by the staff members after showing them then PowerPoint presentation about the diversity policy and procedure for the water west (Newsinger, & Eikhof, 2020).

Brief

After showing the PowerPoint presentation to the staff members and doing a conversation with them about the diversity policy some of the feedback has been received from the staff members-

1) Celebrate the differences of the employees.

2) Create the inclusion council

3) Mentorship can also be offered to the staff members about the diversity policy

4) To maintain the work-life balance training can be provided.

Some of the action which has been taken for the feedback received is-

1) Training sessions will be conducted.

2) Mentoring programs will be conducted (Bodó, et al., 2019).

The questionnaireswere also prepared and some of the questions were asked from the employees regarding the diversity so the response of the questionnaires was analysed. The responses of the staff members were most positive. According to most of the staff members implementing the diversity,the policy is good for them it will help to increase productivity and develop theirknowledge and skills.

Intranet article

The importance of diversity policy in the workplace Introduction The diversity policy in the organization is an important thing nowadays. First of all, there is a need to understand what diversity policy is. It is a simple written agreement for the groups about discrimination that can be avoided against the people working in the organization who belongs to different cultures, sex, colours, religion, etc. For the service users and members how safe and inclusive an environment can be created. The main aim of forming the diversity policy is mainly focused on providing equal opportunity to the employees and also involving them. so that organizations can become free from any kind of discrimination. The diversity policy’s purpose is to make sure that the person working in the organization must be treated equally. All the employees must show respect and care for each otherregardless of theircolours, religion, etc. The examples that are included in the diversity policy are – 1) Commitment can be created for leading the best practices. 2) The clients and colleagues can address the harassment. 3) Creating clear practices and rights (Möller, et al., 2019). Objectives 1) Better customer service 2) Service pool is increased 3) Recruiting and training new staff 4) Improving productivity and efficiency (Haugen, et al., 2019). To implement the policy some of the actions which are required are- 1) Among the employee’s gender discrimination must not be presented. 2) Make sure that eachemployee must contribute. 3) Hiring the employees regardless of conventional means (Heilman, & Caleo, 2018). Benefits of diversity Some benefits that are identified in the workplace diversity are – ·         Adaptability ·         It helps to increase the service range and pool of recruitment ·         There isa different points of views ·         Individual empowerment ·         Increase in the business reputation ·         Different perspectives variety ·         Higher innovation ·         Better decision making ·         Increased creativity ·         Employee turnover reducing ·         Higher engagement of the employee ·         Increased profits ·         Fastly problem-solving ·         Better reputation of the company ·         Improved results of hiring Some of the diversity-related frameworks are- 1) WHS act 2009 2) Anti-discrimination law 3) Equal employment opportunity 4) Equal opportunity act 2010 5) Sex discrimination act 1984 (Rodgers, 2019).

 

 

 

Assessment task 3

Review of diversity policy HR

1. Recommended changes to the policy

Email

To: CEOwaterwest@au.in Subject: some of the recommendations about diversity policy I hope this email finds you well. I have conducted a meeting with the staff members regarding the diversity policy. According to them some of the changes are required to be made in the diversity policy. These changes which were recommended are- 1) Celebrate the differences of the employees. 2) Create the inclusion council 3) Mentorship can also be offered to the staff members about the diversity policy 4) To maintain the work-life balance training can be provided. Some of the action which has been taken for the feedback received is- 1) Training sessions will be conducted. 2) Mentoring programs will be conducted. I believe that these changes are required to be made as it is important for the workplace and employees as well. I request you to please look into the matter and provide your feedback so will proceed further. With regards HR manager

 

2. Update of policy

In the diversity policy, some of the changes which are required to be made are after the approval are-

Every six months, training will be conducted for the employees to maintain the work-life balance.

And the employees who are facing difficulty in understanding the diversity policy for those employees’ mentoring programs will be conducted.

The employees who will follow the diversity policy correctly for those employee rewards and recognition will be provided (Tønnessen, et al., 2019).

 

 

Assessment task 4

Case studies

Case study 1

Question 1

The issues that will be considered are –

1) The company needs to face the time management for Valerie and to give her work to the other on Friday afternoons.

2) There will mismanagement in the company on Fridays.

3) Then there will be a flexible environment and that is prohibited in the company because everyone can take benefit of the flexibility.

Question 2

The legal requirements that are required:

1) The Workplace Gender Equality Act 2012

2) The National Employment Standards (NES)

3) The Fair Work Act

Question 3

The benefits will be if the request will be approved –

1) The employees will think positively about the company.

2) The flexibility towards the employees will be there.

3) The company will make a strong bond with the employees by approving.

Case study 2

Question 1

In this case, the issue which needs to be considered is that the employee’s name Muhamad never shakes hands with the female clients. This can impact his relationship with other members (Shortland, & Perkins, 2020).

Question 2

The legal requirement is to provide the equal opportunity act. And to make sure that everyone in the organization must be treated equally.

Question 3

As the manager, to deal with this issue I can meet with Muhammad privately and talk to him about his behaviour and tell him that his behaviour is not good for his job and someone may feel offensive.

Case study 3

Question 1

On these grounds, Delores can surely refuse to deal with the customer if she is having factual evidence regarding the situation.

Question 2

The legal requirement, in this case, is discrimination is unlawful in any place. Everyone must be treated equally (Rodgers, 2019).

Question 3

As the manager, I will deal with the situation by asking Delores to talk with the customers calmly and ask the customers what’s the issues why he is behaving like this with him and then I’ll observe the customers. and then also customers do not talk nicely with Dolores then I’ll personally talk with the customer (Shortland, & Perkins, 2020).

Case study 4

Question 1

No, in this case, Kelly’s response was not at all acceptable as she was doing discrimination with Jackie after knowing her sexuality (Heilman, & Caleo, 2018).

Question 2

In this case, the legal requirement is the sex discrimination act 1984. It is the act that made it unlawful to discriminate against the person due to their gender, sex, intersex status, etc.

Question 3

As the manager to deal with the situation I’ll talk to Kelly personally and explain to her what she is doing with Jackie is not acceptable. As the team leader, this was not expected by her and she is not setting a good example in front of everyone as the leader (Verniers, & Vala, 2018).

Case study 5

Question 1

In the diversity policy, the information which must be included are-

• Age
• Ethnicity and cultural background
• Sexual orientation
• Disability
• Race
• Religion or belief
• Reassessment of gender etc (Kalpazidou Schmidt, 2022).

Question 2

Some of the steps which can be taken to revise the diversity policy are-

• Review the current diversity policy.
• Seek feedback from the employees about the changes
• Various elements of the diverse workgroup must be understood
• Implement the diversity policy
• Monitor the plan implemented.

Question 3

• When with the staff discussing the revision of the diversity policy the things which must be bear in mind are-
  staff member point of view.
• Current diversity policy
• Changes that are required to be made.
• Results of current diversity policy (Kalpazidou Schmidt, 2022).

 

 

 

 

Reference

Benschop, Y., Holgersson, C., Van den Brink, M., & Wahl, A. (2015). Future challenges for practices of diversity management in organizations. Handbook for Diversity in Organizations, Oxford University Press, Oxford, 553-574.

Bodó, B., Helberger, N., Eskens, S., & Möller, J. (2019). Interested in diversity: The role of user attitudes, algorithmic feedback loops, and policy in news personalization. Digital journalism, 7(2), 206-229.

Haugen, T., Seiler, S., Sandbakk, Ø., & Tønnessen, E. (2019). The training and development of elite sprint performance: an integration of scientific and best practice literature. Sports medicine-open, 5(1), 1-16.

Heilman, M. E., & Caleo, S. (2018). Gender discrimination in the workplace.

Kalpazidou Schmidt, E. (2022). Diversity in diversity policy: the case of the Scandinavian countries. Human Resource Development International, 25(1), 76-86.

Newsinger, J., & Eikhof, D. R. (2020). Explicit and implicit diversity policy in the UK film and television industries. Journal of British Cinema and Television, 17(1), 47-69.

Ng, E. S., & Sears, G. J. (2020). Walking the talk on diversity: CEO beliefs, moral values, and the implementation of workplace diversity practices. Journal of Business Ethics, 164(3), 437-450.

Patrick, H. A., & Kumar, V. R. (2012). Managing workplace diversity: Issues and challenges. Sage Open, 2(2), 2158244012444615.

Rodgers, W. M. (2019). Race in the labor market: The role of equal employment opportunity and other policies. RSF: The Russell Sage Foundation Journal of the Social Sciences, 5(5), 198-220.

Rowe, F. (2014). What literature review is not: diversity, boundaries and recommendations. European Journal of Information Systems, 23(3), 241-255.

Sabharwal, M. (2014). Is diversity management sufficient? Organizational inclusion to further performance. Public Personnel Management, 43(2), 197-217.

Shortland, S., & Perkins, S. J. (2020). Women’s expatriate careers: losing trust in organisational equality and diversity policy implementation?. Journal of Global Mobility: The Home of Expatriate Management Research.

Stafford, L., & Baldwin, C. (2018). Planning walkable neighborhoods: are we overlooking diversity in abilities and ages?. Journal of planning literature, 33(1), 17-30.

Verniers, C., & Vala, J. (2018). Justifying gender discrimination in the workplace: The mediating role of motherhood myths. PloS one, 13(1), e0190657.