Appendix A– SITXGLC001
Name of the legislation – Anti-Discrimination
Two (2) key practices that are prohibited by the law Ø Hiring on the basis of discrimination Ø Not providing freedom of work A brief summary of how compliance to these laws will be audited (wherever applicable) Anti-Discrimination Law is important to incorporate in the organization as it helps to guarantee the security related to public and actual business. Two (2) main consequences of non-compliance 1. routineness 2. Loss in Reputation Two (2) requirements for business or occupational licensing, mandatory training and certification (wherever applicable) 1) Evidence related to the involvement of a licensed expert 2)Results of passing the normalized state test. A brief summary of record-keeping requirements (wherever applicable) It assists in planning the reports related to finance. It helps to set various timeframes that guarantee the compliances that are legal. A brief summary of compliance requirements for mandatory codes within the legislation (wherever applicable) To ensure safe practices in the business To build a nice and fair environment in the business A brief summary of requirements of the business to develop and implement plans, policies, codes of conduct or practices To ensure that the activities that are followed by the employees are ethical and they help to build discipline in the environment. A brief summary of rights and responsibilities of employees and employers (as applicable) Employer rights and responsibilities – Ensure safe work practices Ensure transparency in the environment Employee rights and responsibilities – Work truly with the business Follow the organizational procedures and policies. Sources of information: Internet, articles. |
Name of the legislation –
Australian Consumer Law (ACL): Two (2) key practices that are prohibited by the law Ø Prices, Content, and fixings should be made clear. Ø Printing, Writing, and Labeling in a way that is misleading. A brief summary of how compliance with these laws will be audited (wherever applicable) Australian Consumer Law plays an important role in guaranteeing security related to the actual business and public. Two (2) main consequences of non-compliance Fine Can be implemented by the government. Loss in the Reputation. Two (2) requirements for business or occupational licensing, mandatory training and certification (wherever applicable) Results of passing the normalized state test. Evidence related to the involvement of a licensed expert A brief summary of record-keeping requirements (wherever applicable) It assists in planning the reports related to finance. It helps to set various timeframes that guarantee the compliances that are legal. A brief summary of compliance requirements for mandatory codes within the legislation (wherever applicable) To ensure safe practices in the business To build a nice and fair environment in the business A brief summary of requirements of the business to develop and implement plans, policies, codes of conduct or practices For initiating responsible work. For ensuring legal work practices in the organization. A brief summary of rights and responsibilities of employees and employers (as applicable) Employer rights and responsibilities – Always try to satisfy privileges related to each other. Ensure transparency in the organization Employee rights and responsibilities – Respect the boundaries Follow legal practices while working Sources of information: Internet, Journals. |
Name of the legislation – Responsible service of alcohol (RSA)
Two (2) key practices that are prohibited by the law Ø Selling alcohol to children who are below 18. Ø Advertisement do alcohol in a secret way. A brief summary of how compliance to these laws will be audited (wherever applicable) It helps in authorizing the prerequisites as it helps in guaranteeing security that is related to public and actual business. Two (2) main consequences of non-compliance Loss in the reputation Increase in the dissatisfaction of the customers Two (2) requirements for business or occupational licensing, mandatory training and certification (wherever applicable) Results of passing the normalized state test. Evidence related to the involvement of a licensed expert A brief summary of record keeping requirements (wherever applicable) It assists in planning the reports related to finance. It helps to set various timeframes that guarantee the compliances that are legal. A brief summary of compliance requirements for mandatory codes within the legislation (wherever applicable) To ensure safe practices in the business To build a nice and fair environment in the business A brief summary of requirements of the business to develop and implement plans, policies, codes of conduct or practices For initiating responsible work. For ensuring legal work practices in the organization. A brief summary of rights and responsibilities of employees and employers (as applicable) Employer rights and responsibilities – Always try to satisfy privileges related to each other. Ensure transparency in the organization Employee rights and responsibilities – Respect the boundaries Follow legal practices while working Sources of information: Internet, documents collected by the companies. |
Name of the legislation – Fair Work Act 2009
Two (2) key practices that are prohibited by the law Imply fair work practices at work Maintain transparency in the business. A brief summary of how compliance to these laws will be audited (wherever applicable) On the basis of measuring the satisfaction rate of the employees It helps in increasing the progress level of the employees (Chapman, 2013). Two (2) main consequences of non-compliance Decrease in the morale of the employees Decrease in the productivity Two (2) requirements for business or occupational licensing, mandatory training and certification (wherever applicable) Help in implementing safe and better practices. Evidence related to the involvement of a licensed expert A brief summary of record keeping requirements (wherever applicable) helps in maintaining the important steps that are taken by the organization. A brief summary of compliance requirements for mandatory codes within the legislation (wherever applicable) To build a nice and fair environment in the business A brief summary of requirements of the business to develop and implement plans, policies, codes of conduct, or practices For initiating practices that are related to responsible work (Chapman, 2013). A brief summary of rights and responsibilities of employees and employers (as applicable) Employer rights and responsibilities – To implement fair work practices at the workplace. Employee rights and responsibilities – They should honestly follow all the policies and procedures of the organization Sources of information Internet, Articles, case studies. |
Name of the legislation – Copyright Act 1968
Two (2) key practices that are prohibited by the law Misplacing the personal data (Shields, et al., 2015). nobody can assess the intellectual property of the organization like its product, logo, tag line, etc. A brief summary of how compliance to these laws will be audited (wherever applicable) The copyright Act is important as it guarantees the safety of the property that is related to the public and actual business. Two (2) main consequences of non-compliance the next party can claim case in the court Fines Two (2) requirements for business or occupational licensing, mandatory training and certification (wherever applicable) To protect the intellectual property A brief summary of record-keeping requirements (wherever applicable) Helps in sorting the diverse records and guarantees timeframes regarding legal compliances. A brief summary of compliance requirements for mandatory codes within the legislation (wherever applicable) Helps in securing personal property related to the business. A brief summary of requirements of the business to develop and implement plans, policies, codes of conduct or practices For ensuring legal work practices in the organization (Shields, et al., 2015). A brief summary of rights and responsibilities of employees and employers (as applicable) Employer rights and responsibilities – Provide training to the employees so that they can implement the requirements that are needed to be followed. Employee rights and responsibilities – employees should bind themselves with legal practices in order to satisfy the privileges related to each other. Sources of information: Student Books, Internet, Journals. |
Name of the legislation – Food safety
Two (2) key practices that are prohibited by the law 1) Providing contaminated food to the customers 2) cannot sell food that has crossed its expiry date. A brief summary of how compliance to these laws will be audited (wherever applicable) It is inspected by the government if they found that the organization is following illegal practices then they can terminate the license (Kotsanopoulos & Arvanitoyannis, 2017). Two (2) main consequences of non-compliance Fine Reputation loss Two (2) requirements for business or occupational licensing, mandatory training and certification (wherever applicable) 1) Evidence related to the involvement of a licensed expert 2)Results of passing the normalized state test. A brief summary of record-keeping requirements (wherever applicable) It assists in planning the reports related to finance. It helps to set various timeframes that guarantee the compliances that are legal. A brief summary of compliance requirements for mandatory codes within the legislation (wherever applicable) To ensure safe practices in the business To build a nice and fair environment in the business A brief summary of requirements of the business to develop and implement plans, policies, codes of conduct or practices To ensure that the activities that are followed by the employees are ethical and they help to build discipline in the environment (Kotsanopoulos & Arvanitoyannis, 2017). A brief summary of rights and responsibilities of employees and employers (as applicable) Employer rights and responsibilities – Always try to satisfy privileges related to each other. Ensure transparency in the organization Employee rights and responsibilities – Respect the boundaries Follow legal practices while workin Sources of information: Student Books, Internet, Journals. |
Name of the legislation – Food standards Australia New Zealand Act 1991
Two (2) key practices that are prohibited by the law Ø Promoting any food product that do not fulfill the Food norms Ø Representing the cleanliness of the food in a tricky A brief summary of how compliance to these laws will be audited (wherever applicable) By conducting quality check Two (2) main consequences of non-compliance Fines Loss in Reputation Two (2) requirements for business or occupational licensing, mandatory training and certification (wherever applicable) Results of passing the normalized state test. Evidence related to the involvement of a licensed expert A brief summary of record-keeping requirements (wherever applicable) It assists in planning the reports related to finance. It helps to set various timeframes that guarantee the compliances that are legal. A brief summary of compliance requirements for mandatory codes within the legislation (wherever applicable) To ensure safe practices in the business To build a nice and fair environment in the business A brief summary of requirements of the business to develop and implement plans, policies, codes of conduct or practices For initiating responsible work. A brief summary of rights and responsibilities of employees and employers (as applicable) Employer rights and responsibilities – Always try to satisfy privileges related to each other. Employee rights and responsibilities – Follow legal practices while working Sources of information: Student Books, social media, government websites |
Name of the legislation – The Privacy Act 1988 (Commonwealth)
Two (2) key practices that are prohibited by the law Ø Mishandling of individual information Ø exposure of customers’ information for locking the deals. A brief summary of how compliance with these laws will be audited (wherever applicable) By implementing security systems so that information does not get leaked (Greenleaf, 2014). Two (2) main consequences of non-compliance the next party can claim case in the court Fines Two (2) requirements for business or occupational licensing, mandatory training and certification (wherever applicable) To protect the privacy of the organization and customer information. A brief summary of record keeping requirements (wherever applicable) Helps in sorting the diverse records and guarantees timeframes regarding legal compliances A brief summary of compliance requirements for mandatory codes within the legislation (wherever applicable) Helps in securing personal information related to the business. A brief summary of requirements of the business to develop and implement plans, policies, codes of conduct or practices For ensuring legal work practices in the organization (Greenleaf, 2014). A brief summary of rights and responsibilities of employees and employers (as applicable) Employer rights and responsibilities – Provide training to the employees so that they can implement the requirements that are needed to be followed. Employee rights and responsibilities – employees should bind themselves with legal practices in order to satisfy the privileges related to each other. Sources of information: Student Books, Internet, Journals. |
A brief summary of statutory reporting requirements for businesses
It refers to the submission that is mandatory and is related to financial and non-financial aspects that are related to the government agency. |
Four (4) key business insurances required
1) Insurance related to general liability 2) Insurance related to professional liability 3) Insurance related to breach of data 4) Insurance related to the compensation provided to workers. |
A brief summary of rights and responsibilities of employees and employers
Duties of employers: Ø Providing important wellbeing and security guidance, oversight, and training. Ø Providing vital defensive staff and equipment. Duties of employees: Ø Do work honestly Ø Follow the procedures and policies of the organization. |
Work Health & Safety (WHS)
The WHS Act expects you to educate your controller regarding specific kinds of work environment occurrences. You are simply needed to inform your controller of the most genuine security episodes, and they trigger prerequisites to safeguard the occurrence site awaiting additional bearing from your controller. |
Accident and incident reporting
It refers to the process that is related to documenting worksite injuries, accidents, and near misses. |
Environmental Policy –
Ø Conserve water. Ø Consider close sourcing. Ø Install sustainability. Ø Reduce, reuse, and reuse. Ø Travel less. Ø Ship products all the more productively. |
References:
· Student books · Training manuals |
References
Chapman, A. (2013). Is the right to request flexibility under the Fair Work Act enforceable?. Australian Journal of Labour Law, 26(2), 118-140.
Greenleaf, G. (2014). Privacy enforcement in Australia is strengthened: Gaps remain.
Kotsanopoulos, K. V., & Arvanitoyannis, I. S. (2017). The role of auditing, food safety, and food quality standards in the food industry: A review. Comprehensive Reviews in Food Science and Food Safety, 16(5), 760-775.
Shields, J., Brown, M., Kaine, S., Dolle-Samuel, C., North-Samardzic, A., McLean, P., … & Robinson, J. (2015). Managing employee performance & reward: Concepts, practices, strategies. Cambridge University Press.
Appendix C: Memo Template – SITXGLC001
Memo | |
To | Pesto’ staff |
From | The General Manager |
Subject | This memo is about to inform the new policies added and the changes which have been done having importance to the organization. |
Date | |
This is to inform all of the employees working at the firm about the newly updated 6 policies to make sure that the work gets smoothly at the place and also to ensure the overall growth of the organization by every means.
This is important for all of us to go through the provided rules and regulations which are also available at the porta of the firm. Please take a serious look at the matter. Regards: The general manager |
Appendix B: Policy and Procedure Template – SITXGLC001
Employment opportunities equal for all
1. Policy To ensure diversity in the current workplace with equality 2. Related legislation or regulation The main terms which are involved in it are as follows 1 Anti-discrimination, and 2 Equal employment opportunities for all. 3. Purpose The purpose that the policy server is to ensure equal opportunity for work for all. 4. Responsibility Human resource management. 5. Procedures A complete set of documents will be arranged at the time of the new employee recruitment. 6. Related Documents The related documents to it are the usual policy and procedure, forms, etc., 7. Authority General manager 8. Review In around every six months for a better result. 9. Version Control The necessary changes have been made as per the requirement in the policy.
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The fair policy of work
1. Policy The main aim is to provide equal and fair service of work to everyone. 2. Related legislation or regulation ACL – Australian consumer law 3. Purpose The main purpose that this policy serves is to make sure the need of an employee, customers, and employers are also at the same time. 4. Responsibility The responsibility for it will be to the human resource manager. 5. Procedures Set of different documents which have all the rules and regulations around the work policy and that will be given to everyone. 6. Related Documents Rules booklet, documents containing the guidelines, etc. 7. Authority The director and the general manager both have the authority. 8. Review In the period of 6 months for better results. 9. Version Control The necessary changes have been made to the policies.
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Reporting of accidents and incidents
10. Policy The pesto has to make sure to safeguard it’s all employees and staff along with the available local workers at the place in case of any kind of accident. 11. Related legislation or regulation Protection vulnerable worker act 2017. 12. Purpose To make sure the safety of every employee and staff at the place. 13. Responsibility For this purpose, the general manager is responsible. 14. Procedures All sorts of necessary documents regarding it will be provided to all the staff members. 15. Related Documents Booklet of policy and procedure, etc., 16. Authority The director and the general manager. 17. Review Every 6 months. 18. Version Control
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Work health and safety policies
19. Policy All the workers and the employee at the workplace is being secured from every sort of work-related safety issue along with health by pesto. 20. Related legislation or regulation World health and safety act. 21. Purpose The main purpose it serves as to make sure the safety of its workers at all costs and make it a priority. 22. Responsibility General manager 23. Procedures All necessary work-related documents containing all the necessary information regarding the health and safety of workers at the place. 24. Related Documents Policy booklets and other related forums. 25. Authority The director and the general manager. 26. Review Every 6 months. 27. Version Control The all required necessary changes have been made.
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Alcohol liquor license
28. Policy Pesto has to make sure that an enjoyable environment could be provided with the issuing license. 29. Related legislation or regulation RSA – responsible services of alcohol. 30. Purpose The main purpose that this policy serves is to ensure the need for employment from every aspect with other staff including in it too. 31. Responsibility Specifically, for this purpose, the general manager is responsible to maintain everything regarding it. 32. Procedures The necessary documents having all information will be provided to every member at the place for a better understanding of the policies and procedures. 33. Related Documents The necessary documents for this are the information containing booklets. 34. Authority The general manager 35. Review Every 6 months. 36. Version Control Necessary changes have been made.
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Maintaining the hygiene and the handling of food
37. Policy To make sure the top quality of service in respect to hygiene must be delivered and the food handling must be of the best standards. 38. Related legislation or regulation Food hygiene regulation 2006. 39. Purpose The policy is to ensure the food quality and the handling of the food with high standards so that quality service could be provided to the customers. 40. Responsibility The general manager 41. Procedures The necessary information written document around the rules and regulations and having all sorts of policies in it will be provided to the staff member to ensure the main objective. 42. Related Documents Booklet has written rules. 43. Authority General manager 44. Review In 6 months 45. Version Control
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Appendix C: Memo Template – SITXGLC001
Memo | |
To | The shop keeper |
From | The General Manager |
Subject | New and better ways of checking supplies |
Date | |
This memo is about the necessary changes which have been at the place for better work efficiency and quality also. The main points in it included are as follows.
1 Checking the product before taking as to ensure the damage. 2 Checking the vehicle and the driver for the safety purpose of the food. This procedure is going to be applied from now on to increase our service at the firm. Regards, The general manager. |
Appendix D: Application form – Outdoor Permit (extract) – SITXGLC001
Application Form – Outdoor Cafe Permit |
How to complete this form |
1. Read the Outdoor Cafe Guide[1] before completing this form. |
2. Complete all fields. |
3. Parts of the form marked as ‘required’ are mandatory and must be completed before applying. Where noted as ‘attach’ you are required to attach a document as part of your application. |
4. Submit the completed form and relevant documentation by mail or in person. |
Please note: the application will not be processed unless all details are completed. |
This application may take up to 8 to 10 weeks to process, or longer if it is incomplete or requires a residential consultation process. |
Type of application (required) |
Please place a cross in all appropriate boxes: þ |
New application (no existing outdoor cafe) |
Change existing permit (e.g. furniture, days, hours, or area). Permit number: OC |
Change of owner/proprietor. Permit number: OC |
Applicant’s details – cafe owner or proprietor (required) |
Please select one: Mr. Mrs. Ms Miss |
Given name (required) Jack Surname (required) Smith |
Company name (if applicable) hospitality innovation private limited |
Cafe/restaurant trading name (required) Pestos restaurant |
Is the trading name different from the previous trading name?
Please check one: Yes No |
Previous trading name None |
Property address (required) 27 Glow Street, Melbourne, Victoria, 3000 |
Suburb (required) State VIC Postcode (required) 3004 |
Mailing address (if different from above) None |
Suburb (required) __________________________State________ Postcode (required)_______________ |
Business telephone (required) _448720984317_________________________ Mobile (required) 67984609____________________ |
Email (required) jacksmith@gmail.com___________________________________________________________________________ |
The proposed Outdoor Cafe area is located on private property (required) |
Please check one: Yes No Unsure |
Do you have indoor dining? (required) |
Please check one: Yes No (if no, refer to page 7 of the guide) |
If yes, how many tables and chairs? 8 Tables 32 Chairs
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Contact person for the application (if different from the applicant) |
Given name Surname |
Business telephone Mobile |
1] http://www.melbourne.vic.gov.au/SiteCollectionDocuments/outdoor-cafe-guide.pdf