Effective leadership strategies in human resources management of healthcare departments
Abstract
To properly manage an organization’s people resource, a leader is needed. For the management of human resources in every department, effective leadership abilities are necessary. It is more pertinent in the healthcare sector because the quality of the services can have a profound impact on the lives of those utilising them. By integrating effective leadership skills, the issues that are now being faced in the management of the healthcare system can be resolved. The healthcare services in the UK include a wide variety of institutions. The human resource working in this institution needs proper guidance to serve the needy people.
It is necessary to talk about the present issues with the administration of human resources in the healthcare division so that they can be fixed. The role of healthcare in a nation’s growth is crucial. To function efficiently, the healthcare workforce needs the right direction and leadership. The healthcare department is said to be the most important department that can be operated by any institution. In the UK several healthcare facilities are the best because of working in those institutions. Certain requirements are needed in the leadership of the healthcare department.
Table of Contents
Introduction
Leadership skills are the inbuilt talent that one posse for leading a team and leadership strategies are the roadmaps to make a successful leader a human being. Leadership in human resources is an integral part of every organization and department. The healthcare department is no exception to this. The healthcare department is said to be the most important department that can be operated by any institution. In the UK several healthcare facilities are the best because of working in those institutions. Certain requirements are needed in the leadership for the healthcare department; the leadership skills that are required to be accumulated by the workforce of such departments include exceptional leadership skills to manage the arising crisis. The healthcare department is one of the most crucial departments that need effective strategies in the management of human resources. This research is aimed to find the strategies, the problem faced, and the importance of effective leadership in human resources management of healthcare departments. Leadership is required in every department. In healthcare, effective leadership skills are mostly needed for the service of mankind this research is aimed at finding effective leadership strategies in human resource management of the healthcare department.
Healthcare is one of the most crucial sectors that need the most professional workforce and leadership for the management of human resources. Since the work demands so much of the management and leadership, managing human resources in the healthcare sector is challenging. Leadership is thought to have a beneficial impact on human resources. This is true for the entire workforce, which toils in difficult conditions to satisfy the needs of the masses. There are many different kinds of problems with the way the workforce is managed. For the workforce to implement ideas for enhancing services, effective direction and infrastructure are required. Leadership skills are the inbuilt talent that one posse for leading a team and leadership strategies are the roadmaps to make a successful leader a human being.
This research is aimed to find the strategies, the problem faced, and the importance of effective leadership in human resources management of healthcare departments. Leadership is required in every department. In healthcare, effective leadership skills are mostly needed for the service of mankind this research is aimed at finding effective leadership strategies in human resource management of the healthcare department. Healthcare is one of the most crucial sectors that need the most professional workforce and leadership for the management of human resources. The human resource management of the healthcare system is highly dependent on the effective management of the leadership (Greenberg, et al., 2013).
Research Questions
Q1: What are the main problems that occur generally in the Human resources management of healthcare departments?
Q2: How effective leadership can help overcome these problems in HR management?
Q3: What is the importance of effective HR management in healthcare departments to manage working structure?
Research Objective
- To find the main problems that occurs generally in Human resources management of healthcare departments.
- To find the ways and the types of strategies that can help in overcoming the problems in human resource management in the healthcare department.
- To find the importance of effective human resource management in healthcare departments to manage working structure.
Literature Review
This research is aimed to find the strategies, the problem faced, and the importance of effective leadership in human resources management of healthcare departments. Leadership is required in every department. In healthcare, effective leadership skills are mostly needed for the service of mankind this research is aimed at finding effective leadership strategies in human resource management of the healthcare department. Healthcare is one of the most crucial sectors that need the most professional workforce and leadership for the management of human resources.
Several questions are arising from the research that is mentioned here and we are going to find out the answers related to this research. These qualities that are required for effective leadership needs to be incorporated into the human resource for the effective working of the system (Dyczkowska & Dyczkowski, 2018). The leadership skills that are required to be accumulated by the workforce of such departments include exceptional leadership skills to manage the arising crisis. The healthcare department is one of the most crucial departments that need effective strategies in the management of human resources.
To find the main problems that occurs generally in Human resources management of healthcare departments.
Since the work demands so much of the management and leadership, managing human resources in the healthcare sector is challenging. The recruitment and the training department are having the main problems. Leadership is thought to have a beneficial impact on human resources. This holds true for the entire workforce, which labours under trying circumstances to meet the requirements of the masses. There are many different kinds of problems with the way the workforce is managed. For the execution of methods for service improvement, the workforce requires appropriate instruction and facilities. Interacting with the people helps us get understanding of the dissertation’s topic. We receive the road map for information collection for the document’s creation from the appropriate people’s experience. Allowing interview subjects to openly share their views and opinions is necessary (Tomal, et al., 2014). This is necessary to build a general understanding of the topic and to capture its essence in its entirety. Additionally, it provides comprehensive knowledge about the subject. The following list outlines the different issues that must be resolved for the healthcare department to manage its human resources effectively:
One of the difficulties the management of the healthcare system faces is employee engagement. The organization’s workforce must be regularly engaged and kept under observation. Leadership is essential for motivating the workers to do their best work. Any organization’s human resource needs ongoing workplace engagement. Such engagements are the responsibility of the leadership. Most healthcare facilities in the UK encounter this issue occasionally. It occurs frequently in all healthcare facilities (Willis, et al., 2021).
The appointment of the deserving personnel is necessary for employment in the healthcare industry. The UK’s most crucial department is the healthcare industry. The nation’s healthcare is given the utmost attention by the government and authorities. As a result, finding the right labour to hire is difficult for the authorities. The patient may suffer irreparable harm or lose their life if the employee is not competent to perform his job duties. In order to prevent mistakes, the appointment is mainly overseen by the seniors and other knowledgeable team members.
Managing connections with human resources is crucial because they are an organization’s most valuable resource. The most crucial task in the healthcare division is to expertly manage the organization’s human resource. The team leader and the leadership are in charge of managing the human resource. There is a specific department in the UK healthcare facilities that manages the nation’s healthcare facilities.
Training the workforce – The majority of healthcare workers are not able to give their best work under pressure. This holds true in situations of extreme job pressure, such as emergencies. In order to handle certain circumstances, proper training and direction are needed. Health is of greatest priority (MacPhee, et al., 2013).
Retention of the workforce: One of the key challenges the department faces in managing the human resources is the retention of a qualified personnel. Retaining the personnel that deserves it is part of managing human resources. In the UK, the healthcare sector has a number of amenities, such as frequent personnel training that aids in skill development. Long-term staff retention benefits from this. Another significant issue in other departments is workforce retention.
Managing the well-being and health of the workforce – The leadership in the healthcare department is also concerned about the health of the workers. Taking care of the health and wellbeing of the staff who work for them is the top concern for any healthcare department boss (Clarke & O’Donoghue, 2013).
Managing workplace diversity: A diverse workforce enables employees to provide better services to customers. In order to accomplish this, leadership in the healthcare sector must overcome numerous obstacles. Leadership in human resources must include a variety of appropriate policies for the welfare of employees from various backgrounds so that they can provide better services to the public.
To find the ways and the types of strategies that can help in overcoming the problems in human resource management in the healthcare department
There are many ways by which the problem that is faced by the healthcare department can be solved. It is widely known that in healthcare there are several requirements and qualifications that the human resource needs to possess for effective work. Several forms or strategies need to be taken care of for achieving the desired results in this problem-solving technique (Mahapatro, 2022). This is also known as the different types of ways and methods that are used for the formation of the strategies that are required for the better management of human resources. Some of these ways and strategies are used in general by every hiring and management institution. There has been a lot of question regarding the management techniques among the staff and the general public. This is researched and we have found that there have been several unique cases that are there in the UK. Several cases are common (Kirchner & Akdere, 2014). But for all the research activities we needed to refer to different ways and strategies that are mentioned here below:
Accessing the capacity: For efficient work, the healthcare department has to access the human resource’s capabilities. Both practise and training are necessary for effective functioning in the healthcare sector. Effective leadership evaluates the healthcare department’s human resource capacity. It is an essential step in solving the issues that human resources in the healthcare division are facing. It enables management to monitor and oversee the remaining needs of the human resource staff.
For the institution’s human resources to function effectively, it is necessary to examine and forecast the institution’s requirements. The head of the human resource department in the healthcare sector needs to be aware of the institution’s requirements in order to prevent needless hurdles in the management of human resources.
Gap analysis- This analysis is necessary to determine the solutions required for resolving the difficulties in providing effective leadership for human resources. The gap analysis requires knowledge of both the potential for the future and the existing requirements. To solve the present issues in the healthcare sectors, it is vital to analyse existing issues and requirements (Amanchukwu, et al., 2015).
Development of strategies: The leadership issues in the healthcare departments require appropriate methods to address them. Here are some examples of the various types of strategy:
The most major element of the strategy is the training that must be done for the workforce to be prepared for its new roles. It also entails training the workforce to meet the new issues the healthcare department’s human resource department is facing. For the workplace, the workers must have the appropriate training.
Development strategies: Development strategies are defined as those plans that are engaged with the staff’s growth and the development of laws and rules relating to human resources. The tactics that need to be used by the leadership in the human resources department of the healthcare department are generally standard..
Recruitment methods: The healthcare department’s human resource team’s recruitment techniques are crucial in addressing workforce issues. The management of the healthcare system’s human resources is strongly impacted by the policies that are used to hire healthcare personne (Berard, 2013).
Strategies for outsourcing: The leadership uses strategies for outsourcing to manage the workload in the healthcare departments. The workers who are not connected with the company might also be used for the benefit of the populace. Where labour is outsourced for the advantage of the work in many parts of the UK, this is also practised. This enables management to get the necessary outcomes with a little team.
Collaboration techniques: Collaboration techniques are necessary for the wellbeing of those working in the healthcare industry. It will enable employees from all geographical areas to work together on the management of the healthcare department. In this situation, the leadership is in charge of developing a cooperative plan that will allow one team to benefit from the skills of another.
Restructuring strategies: All the steps involved in formulating a strategy are included in the recruitment strategies that are necessary for the efficient management of human resources. The leadership team’s general decision-making and hiring practices have an impact on how the healthcare department operates. This in turn has an impact on how well the institutions operate (Ghosh, et al., 2018).
To find the importance of effective human resource management in healthcare departments to manage the working structure
The qualities that are required for effective leadership needs to be incorporated into the human resource for the effective working of the system. Also, effective resource management is important in the healthcare department. It enables the leadership to manage the workforce in a better way and also helps to serve the people in a better way. This is also true for other departments but the healthcare department holds special importance. This is because it directly impacts the lives of the people. This method focuses on creating or building a hypothesis that largely rests on the currently accepted theory. Have all been used to gather secondary data for this study. These methods have been used to examine community and organizational culture, to understand the fundamental beliefs and traits of a particular group of people, and to gather journal articles from various internet sources and business websites. Numerous PDFs or articles have been found while conducting research online. Case studies have also been located using digital library resources. The use of websites as a forum for study is equally significant. As serving is the primary goal of every labour, the abundance of case studies provided here has aided in the completion of this study. So, understanding this has been appropriate the importance of leadership in the management of human resources in the healthcare department. The healthcare department is said to be the most important department that can be operated by any institution. In the UK several healthcare facilities are the best because of the effective management of the human resources that are working in those institutions (Ghosh, et al., 2018).
Certain requirements are needed in the leadership for the effective management of the human resources in the healthcare department, those are listed below:
Vision: The development of healthcare services in the nation depends on the leadership’s vision for human resources in the healthcare division. It is crucial to the development of the department’s human resource policies, rules, and regulations. The institution’s vision, which is determined by the leadership of the human resources division, outlines its long-term objectives. It aids in formulating the institutions’ long-term objectives.
Communication: Effective communication is essential for the implementation of the policies required for the department’s development. It is crucial to the development of the department’s human resource policies, rules, and regulations. For the healthcare department to develop strategies, communication methods are needed (Hobart & Sendek, 2014).
Making decisions: For patients using the services, the leadership of the human resource in the healthcare sector must be able to make decisions. It is crucial to the development of the department’s human resource policies, rules, and regulations. The leadership of human resources needs to develop their capacity for making decisions.
Passion: For the leadership that needs to be developed, the desire to work in the healthcare field is equally crucial. It is crucial to the development of the department’s human resource policies, rules, and regulations. This is crucial if you want the staff to be excited about your field. To ensure that the workers’ work is successfully completed, the department needs to be really motivated.
The leaders of the healthcare department must administer the proper guidance for the administration of the personnel. It is crucial to the development of the department’s human resource policies, rules, and regulations. Since the UK’s healthcare system is well-organized, all of its members are able to provide appropriate guidance for operating and controlling the populace. For the staff to be managed, effective direction is necessary. This also applies to the development of laws and regulations governing healthcare departments (Hull, et al., 2020).
Engagement: The leadership of the healthcare division is engaged in helping the institution meet the expectations of those connected to the division. Leadership is a commitment that requires a laudable amount of passion and zeal. It plays a significant role in the formulation of the department’s human resource policies, rules, and regulations. The leadership in the healthcare sector motivates the employees to put their all into their work. This is valid for the profession’s commitment component. The department’s leadership paves the path for the workers to be dedicated to it.
Integrity: It is important to properly protect the workforce’s integrity in the healthcare division. The proper management of the workforce is the responsibility of the leadership. For the work that needs to be done at hospitals and healthcare institutions to improve the lives of the general public, effective guidance can be of great assistance. It is crucial to the development of the department’s human resource policies, rules, and regulations. It is important to treat the hospital and the medical staff with respect and integrity. To attain the integrity required in this area, the healthcare division needs effective and brilliant leadership.
For the staff to function effectively, confidence among those working in the department needs to be periodically boosted. The leadership who oversees the management of human resources is accountable for this. It is crucial to the development of the department’s human resource policies, rules, and regulations. This also applies to other employees who want to know why they are working. This maintains their high level of confidence (Vanderboom, et al., 2016).
Morale: The healthcare department has a high sense of morale and a noble goal for its job. When it comes to enhancing human welfare, they are of greatest priority. With the aid of strong leadership, this is elevated even more. The morale of the leadership has an impact on those who report to them as well. It is crucial to the development of the department’s human resource policies, rules, and regulations. Every member of the staff must adhere to this. The leadership’s morale gradually affects the rest of society (Chatterjee, et al., 2018).
Growth is essential for the employees in every organisation. This holds true for every employee in the department. In an organisation, the leadership ensures the development of the team. It is crucial to the development of the department’s human resource policies, rules, and regulations. Growth is therefore essential for human resource management in the healthcare sector. Additionally, other departments share this. In every field, growth is important. Both the leadership and the workers under it exhibit the growth factor (Asif & Palus, 2014).
Coordination – It’s critical for the leadership to work well with the employees that report to them. People there risk becoming misled and lost if there is a tense relationship between the leadership and the employees. It plays a significant role in the creation of the department’s human resource policies, rules, and regulations. As a result, effective leadership is crucial when it comes to managing the workforce in the healthcare sector.
Research Methodology
The qualitative research methodology will be used in this research. It is the methodology that is used for understanding the views and opinions of the people. The methodology was selected for finding out the research techniques and processes about the research methods that are used in this research (Mathis, et al., 2016).
The research methods that have been used in the research have been a theoretical approach that is a non-experimental phenomenology approach has been used so, that the research will be accurate and there is a different type of phenomenology has been used in the research. The research has been conducted using the following philosophies during the process (Jabbar & Hussein, 2017). Pragmatism is one of the philosophies in which the research should first evaluate theories that already exist and use these studies in the application. Another such philosophy is positivism which means research should be done positively without listening to any kind of rumors in the market. Also, realism has played an important part in it. This means the facts and theories should be realistic, not hypothetical which supports the real world so that the research connects with the real world, and this result in the making connection more theories. The last interpretive has been used that is the research can be interpreted in a manner that can be understood by everyone in an easy manner which make the research effective and to the point.
Research strategy
The qualitative methodology is the best for research that is based on real-life incidents and is based on second-hand documents. This type of methodology takes open-ended questions that are needed for qualitative research. This is the reason we are using this methodology here. The types of methodologies that are explained in this research are used for the better collection of the facts and relevant data.
Ethnography: It is the most common type of qualitative methodology for a dissertation. It requires firsthand experience that needs to be experienced by the researcher. It also requires deep involvement with the subject and hence deep knowledge is expected in this methodology. The process of ethnography in remote working can be used as many workers nowadays are remote working themselves, hence it will not be a difficult task to do the qualitative methodology in the remote working system. The study methodology used by the healthcare system involves employees, managers, and higher-level officials of the companies. Since everyone must use the hospital system in their region after the pandemic, there is no shortage of resources (Sadiq, et al., 2020).
Narrative: It is a research methodology that centres on recounting the incidents linked to healthcare leadership. The employees who work in the healthcare system are responsible for achieving it. Over several days or weeks, sequential interviews are done. The study methodology used by the healthcare system involves employees, managers, and higher-level officials of the companies. Since everyone has to use the hospital system in their country after the virus, there is no shortage of resources. There is no requirement that events occur in chronological order for the final narrative.
Phenomenological: It is a style of technique that investigates the healthcare system as a phenomena or process. It uses a variety of techniques, including as setting up interviews, reading books, travelling, and viewing movies. The research approach used by the healthcare system involves everyone—staff, patients, and senior executives of the organisations. Since everyone has to use the hospital system in their country after the epidemic, there is no shortage of resources. The process of analysing all the data gathered through these processes is known as the methodology (Dreier, et al., 2019).
Grounded theory: This theory aids in understanding the subject’s essence. All parties participating in the leadership management research approach are employees, patients, and higher-level managers of the healthcare system. Since everyone must face the post-pandemic healthcare system in their own careers, there is no lack of resources. Interviews with the subjects who are directly involved in the healthcare system may be included, as well as documentaries and movies. The methodology is really helpful in the dissertation on the subject that is based on the investigation of the healthcare system. Due to its dependability and widespread application by researchers, the theory is a methodology that is highly favoure (Sheninger, 2019).
Case study: This study is made famous by the researchers of the Harvard business school. It is a study where a real-life incident is taken as an example to research the outcome of the incidents. The higher-ups in the healthcare system, as well as the staff and the patients, are all involved in the leadership management research technique. Since everyone has to use the hospital system in their country after the epidemic, there is no shortage of resources. This qualitative methodology is also applicable to the healthcare system. Many researchers have observed and researched various case studies regarding the healthcare system. This has given interesting outcomes every time the study has been conducted (Groscurth, 2018).
Research Philosophy
Interpretative: Narrating events that are connected to healthcare services is a major component of the interpretive research approach. It was applied to this study project. It is accomplished by patients who use healthcare services. Over several days or weeks, sequential interviews are done. The process for researching healthcare services involves both patients and advertising agents.
Humanistic: When it comes to studies on the healthcare system, patients are the most trustworthy source. Since everyone must receive medical attention at some point in their lives, there are plenty of resources available. Interviews, documentaries, and videos with people who are directly involved in providing healthcare services might all fall under this category. In the dissertation on the subject that is based on the study of healthcare services, the approach is quite helpful. This is the basis for the theory’s validity, widespread use among academics, and popularity as a methodology (Hawaii, 2013).
Naturalistic: Since everyone must receive healthcare services in their workplace following the epidemic, there is no shortage of resources. Chronological order is not necessary for the final narrative. The qualitative methodology’s naturalistic research philosophy is presented below. A narrative must be developed in order to apply this qualitative methodology to the interviews with the various people involved in this procedure.
Research approach
Descriptive phenomenology: This type of phenomenology is required for the descriptive interpretation of personal research on the role of effective leadership in human resource management in healthcare. This includes further subdivisions stated below:
Data collection- The data collection has been done in the research for getting the required knowledge about the role of leadership in the healthcare system. The data is the main sample which is our first access to knowledge. The data collection is done through various sources. It involves interviews like personally asking the people through one-to-one conversation that has helped in knowing the patients of the system and also the needs and expectations of the people (Hughes, 2017). The people who have been selected for the collection of data come from various backgrounds and regions. This has enhanced the knowledge and process of data collection and gives a wider range of data. Also, the focus group has helped in discussion with the group of people and in knowing the views and needs of the healthcare system. The following way has made the research feasible and easier. The data collection has been done in the research for getting the required knowledge about the role of leadership in the healthcare system. The data is the main sample which is our first access to knowledge. The data collection is done through various sources. It involves interviews like personally asking the people through one-to-one conversation that has helped in knowing the system and also the needs and expectations of the people.
Transcendental Phenomenology: these are essential consciousness that is needed by the individual experience on the role of effective leadership of human resource management in healthcare that will be on the internet like social media and other platforms:
Sampling- This methodology involves the setting and selecting of the group that we use for the collection of the data. The test revolves around the hypothesis of the population that is taken in the sampling. The sampling has been conducted with the help of groups that are formed among the population. This also helps to formulate the data that are found in the research. The groups are formed based on age and interests as required for the research. This group is then observed and analyzed based on their activities in the healthcare system. The personal information of these groups is also availed to maximize the impact of the research. This is also true in the case of other research methodologies. This methodology involves setting and selecting the group that we use for the collection of the data. The test revolves around the hypothesis of the population that is taken in the sampling. The sampling has been conducted with the help of groups that are formed among the population. This also helps to formulate the data that are found in the research (Day, 2013). The research that is conducted to find out the role of leadership in human resource management has some target groups that are found to be useful in conducting sampling.
Conclusion
In this research work, we have learned that the effective management of human resources is crucial for the healthcare department. Leadership plays an important role in this. The hospitals and the healthcare centers are therefore in search of effective leadership. The leadership that can guide and motivate the human resource or the workers is hence suitable (Cappelli, 2015). Those who are working in the team rely heavily on the leadership of their seniors in every aspect. Since the work demands so much of the management and leadership, managing human resources in the healthcare sector is challenging. Leadership is thought to have a beneficial impact on human resources. This holds true for the entire workforce, which labours under trying circumstances to meet the requirements of the masses. There are many different kinds of problems with the way the workforce is managed. The staff requires appropriate instruction and facilities to implement plans for enhancing the services.
There has been a lot of question regarding the management techniques among the staff and the general public. This is researched and we have found that there have been several unique cases that are there in the UK. Several cases are common. Interacting with the people helps us get understanding of the dissertation’s topic. We receive the road map for information collection for the document’s creation from the appropriate people’s experience. It’s important to provide interview subjects the freedom to voice their thoughts and opinions. Secondary sources like magazines, articles, and newspaper pieces must be used to gather the secondary data (Berman, et al., 2021).
This is necessary to build a general understanding of the topic and to capture its essence in its entirety. Additionally, it provides comprehensive knowledge about the subject. This method focuses on creating or building a hypothesis that largely rests on the currently accepted theory. Public records, descriptive research, non-probability sampling, thematic and content analysis, government publications, and journal articles from various websites affiliated with hospitals have all been used to gather secondary data for this study. These methods have been used to understand the culture of the community and organisation, as well as the fundamental beliefs and traits of a particular group of people. Numerous PDFs or articles have been found while conducting research online. Finding information has also been done using digital library databases.
Effective resource management is important in the healthcare department. It enables the leadership to manage the workforce in a better way and also helps to serve the people in a better way. This is also true for other departments but the healthcare department holds special importance. This is because it directly impacts the lives of the people. The healthcare department is said to be the most important department that can be operated by any institution. In the UK several healthcare facilities are the best because of the effective management of the human resources that are working in those institutions. Certain requirements are needed in leadership for the effective management of human resources in the healthcare department. If those requirements are met then it is easier to manage human resources through effective leadership in healthcare departments, otherwise, it needs to be achieved through proper guidance and training.
Gantt chart
References
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