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Develop workplace policies and procedures for sustainability BSBSUS511




Develop workplace policies and procedures for sustainability BSBSUS511




Task 1

Student Declaration

To be filled out and submitted with assessment responses

◻   I declare that this task and any attached document related to the taskis all my own work and I have not cheated or plagiarised the work or colluded with any other student(s)

◻   I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me

◻   I have correctly referenced all resources and reference texts throughout these assessment tasks.

◻   I have read and understood the assessment requirements for this unit

◻   I understand the rights to re-assessment

◻   I understand the right to appeal the decisions made in the assessment

Unit Title

Unit Code

Student name
Student ID number
Student signature Date
Task Number



For Trainer and Assessor to complete:


◻   Student requested reasonable adjustment for the assessment




Question Marking Sheet – Assessor to complete.


Did the student satisfactorily address each question as instructed:

Completed satisfactorily
S NYS DNS Comments
Question 1
Question 2
Question 3
Question 4
Question 5
Task Outcome:                 Satisfactory  Not Yet Satisfactory


Student Name:


Assessor Name:


Assessor Signature:




Table of Content

Student Declaration.. 2

Task 1 – Knowledge Questionnaire. 5

Question 1.. 7

Question 2.. 7

Question 3.. 7

Question 4.. 8

Question 5.. 8

References. 9

Appendix 1 –Useful Links. 9

Legislations and Regulations. 9

Task 1 – Knowledge Questionnaire


Task summary and instructions


What is this assessment task about? This assessment is a written questionnaire with a mix of objective and subjective questions.


The questionnaire is designed to meetthe knowledge required to meet the unit requirements safely and effectively.


The questions focus on the knowledge evidence required for this unit of competency:


·         Australian and international standards relating to corporate sustainability

·         environmental and sustainability legislation, regulations and codes of practice applicable to organisation

·         internal and external sources of information and their use in planning and developing organisational sustainability policies and procedures

·         elements required for the development of organisational sustainability policies and processes including:

o   agreed outcomes of the policy and procedures

o   policy timeframes and costs

o   performance indicators

o   activities to be undertaken

o   assigned responsibilities

o   record keeping, review and improvement processes

o   common sustainability issues with organisational systems and procedures

o   typical barriers to implementing policies and procedures in an organisation and possible strategies to address them.


Your assessor will be looking for demonstrated evidence of your ability to answer the questions satisfactorily, follow instructions, conduct online research and review real or simulated business documentation as instructed.

What do I need to do to complete this task satisfactorily? ·         submit your answers to the questions within the set timeframe,

·         answer all questions as instructed,

·         answer all questions using your own words and reference any sources appropriately,

·         all questions must be answered satisfactorily.


It is advisable to:


·         review the questions carefully,

·         answer the questions using online research and the learning material provided for the unit and by reviewing real or simulated relevant business documentation (such as policies and procedures),

·         further research the topics addressed in each question.


Specifications You must submit to GOALS the


·         assessment coversheet,

·         answers to all questions,

·         references.


Resources and equipment •        computer with Internet access,

•        access to Microsoft Office suites or similar software,

•        learning material.

Re-submission opportunities You will be provided feedback on your performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task. If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you with written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date. You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal. You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the task.





Answer all the questions below:

Question 1

List and briefly outline three Australian and international standards relating to corporate sustainability. (20 – 30 words each)


Some of the Australian and international standards which are related to corporate sustainability are-

Culture- management of the organization must be committed to sustainability and in the sustainability policy set commitments must be communicated to other people who are in the organization.

Capacity- in these international standards it must outline the personnel, required resources, and capabilities. For allocating the resources and to provide the training it must include the process.

Compliance- in these international standards the policy must be referenced. The standards must be developed in legal obligation consideration and requirement of compliance which are related to sustainability (Saint Akadiri, et al., 2020).



Question 2

Think about an organisation that you are familiar with, what is the environmental or sustainability legislation, regulations and code of practice that is applicable to the organisation?

List and describe three (30-50 words/description)

Environmental or sustainability legislation, regulations and code of practice Brief description
Environment protection This act provides the regulation for the protection and improvement of the environment. The objective of this act of waste management, control of pollution, and sustainable development promotion.


Waste management It is the law that governs the transport, storage, treatment, and disposal of the manner of waste. The organization must pay attention t0 hazardous waste and solid waste.
Energy conservation This act is useful for the efficient use of energy and its conservation. The act aims to reduce the power usage and the economic intensity of energy (Olasehinde-Williams, et al., 2020).



Question 3

Identify and list 2 internal and 2 external sources of information that can assist when developing sustainability policy and procedures for an organisation.

Outline how they can be used when developing a sustainability policy. (30-50 words)

Sources of information:

·         Internal:sales report and financial data

·         External: social media and public government data


Application in policy development:


These sources of information are very important in developing the sustainability policy.

Internal sources are well aware of the organization and they understand what is an improvement that is required to be made within the organization.

External sources help know the data that must be implemented within the organization and they also providethe knowledge of the outside world. So according to their data, it is easy to develop a sustainable policy for the organization.



Question 4

Write a brief explanation of the elements required for the development of organisational sustainability policies and processes listed in the table below. (30 – 40 words each)

Element Explanation
agreed outcomes of the policy and procedures They make sure that the organization must follow the regulations and laws. It also helps to guide the decision making and internal processes are streamlined. It las help the organization for the efficient management.
policy timeframes and costs For the sustainable development of the organization timeframes and costs are saved. When the time frame is set it helps the organization to set the target and do proper planning and setting cost helps in maintaining the business budget. setting policy timeframe and cost helps to set the goal.
performance indicators


It is the type of performance measurement. It helps to measure the performance of the organization and employees as well. The organization’s success can be evaluated when the KPIs are set. For example- profit margin, revenue growth, etc.
activities to be undertaken


Many variables can be planned for the development of the organization’s sustainability policy and procedure. These activities can be planned and mentioned in the action plan.
assigned responsibilities


For the successful implementation of the plans and policies, the responsibilities ate assigned. These responsibilities ate assigned as per the skills and knowledge of the employees. When the planning is done for the development then roles can be assigned.
record-keeping, review, and improvement processes


Record keeping is very essential when developing sustainable policy and processes. Records are helpful for the prospect. And it also helps in evaluating the performance and provides guidance.
common sustainability issues with organizational systems and procedures


When developing the sustainable policy and procedure it is important to review the common issues of sustainability with the organization’s policy and procedure. It will help to have an idea that how those issues can be resolved and help in proper planning (Butow, et al., 2018).


Question 5

Explain your approach for each of the following barriers and challenges when implementing policies and procedures inside an organisation:

Challenge Response
An employee does not believe the new policy will be a benefit to the workplace. They believe the current process is working well If the employees do not believe that the new policies can be beneficial for the workplace, then it is important to make them understand the importance of the policy. A meeting with the employees can be conducted and make sure all of the employees attend the meeting. In the policy importance of the policy can be disused and employees’ doubts can be cleared.
Employees avoid using the new policy as they found it too complicated If the employees find the new policy complicated and they avoid using it then strict action can be taken or it can be asked from the employees what thing they are facing complicated and then it can be cleared. Perks of using the policy can be told to employees.
Lack of resource allocation by management caused issues in updating most of the policies and procedures When there is a lack of resource allocation there is a need to do proper planning with the management. A meeting can be conducted with the management and then with the proper planning resources must be allocated for updating policy and procedure (Geerligs, et al., 2018).





Please include your references below:



Geerligs, L., Rankin, N. M., Shepherd, H. L., & Butow, P. (2018). Hospital-based interventions: a systematic review of staff-reported barriers and facilitators to implementation processes. Implementation Science13(1), 1-17.


Saint Akadiri, S., Alola, A. A., Olasehinde-Williams, G., & Etokakpan, M. U. (2020). The role of electricity consumption, globalization and economic growth in carbon dioxide emissions and its implications for environmental sustainability targets. Science of The Total Environment708, 134653.





Appendix 1 –Useful Links


Legislations and Regulations