·         Identify communication requirements

·         Negotiate to achieve agreed outcome

·         Participate in and lead meetings

·         Make presentations

By successfully completing this assessment you will demonstrate that you have comprehensive knowledge and understanding required to communicate with influence.

Structure of this assessment
There are seven questions in this assessment. They are different in their designs and requirements. Some can be answered in dotted points, some need short answers, while others may require a little bit of description. Your responses or answers to the questions must be precise and clear. This means you must understand the questions correctly before you attempt to answer them. You must answer all questions by yourself unassisted by another person. But you may refer to the needed reference material if you need to. Your trainer/assessor will set a date and time to submit your response to this assessment and you must submit by that date and time.

Resource to undertake this assessment

Before undertaking this assessment, you should have studied relevant learning resources and Bounce fitness documents provided on Canvas and by your trainer/assessor. You should have a good understanding of the applicable legislations such as relating to privacy and confidentiality, antidiscrimination etc. You will also require pen and paper and access to computer with internet to do this assessment.

What specific WHS requirements may be involved?

This assessment will require you to be aware of the standard Workplace Health and Safety requirements e.g. Workplace Health and Safety Act and Workplace Health and Safety Legislation Your trainer/assessor will advise you on these and other legislative requirements.

Reasonable adjustment

If you have any literacy and numeracy issue/s in undertaking this assessment talk to your trainer/assessor, they should be able to help. Also, please talk to your trainer/assessor if you have any difficulty in understanding this assessment or if you have any special needs.

How to do this assessment?

1. Read the given questions couple of times to fully understand what is expected from you.

2. Answer all parts of the question completely and correctly

3. Write your answers eligibly in blue or black pen or word process your answers

4. Use the provided template to answer.

5. Once you complete your answers carefully read them and check for their completeness and accuracy

6. Keep a copy of your completed work to make-up for any unforeseen loss or damage

7. If you use additional paper to answer put your name and student ID in it.

8. Note that this assessment requires you to undertake some web research. Your trainer/assessor will provide you a list of relevant websites and digital materials you must read through.

Getting Started

The assessment may be re-attempted on two further occasions (maximum three attempts in total). All assessments must be resubmitted 3 days within receiving your unsatisfactory grade. You must clearly indicate “Re-submission” on your resubmitted work.

All questions must be answered satisfactorily for the assessment to be completed satisfactorily.

For any assessment conducted that is incomplete, or without satisfactory performance, the assessment will need to be completed again after further training support. This may be simply to focus on question areas not achieved in the prior assessment.

Submitting your assessment

When you are ready to submit your assessments, upload the files in Canvas via the submission tab.

Word count

In this assessment some of the questions include a word count. This is a guideline only, but your answers should not vary substantially (i.e. +/- 10%) from the word count provided. Microsoft Word includes a word count tool.

·         I have read and understood all the information provided in relation to the assessment requirements to complete this unit, the instructions and the purpose and processes of undertaking this assessment task

·         This assessment is my own work and where other’s works or ideas have been borrowed, I have appropriately referenced or acknowledged them

·         I understand that plagiarism is a serious offence that may lead to disciplinary action.

Administration activity in an organization is processed by the communication channel, it directly connects leadership to the firm’s performance (Ting-Toomey, & Dorjee, 2018).

2. Language: Different geographical regions have different languages so to avoid misunderstandings usean interpreter who not only knows multi-language but knows culture too.

3.Awareness: We should aware that different regions have different cultures. It takes time to get the nature of culture(Ting-Toomey, & Dorjee, 2018).

4.Centre the similarities: Similarities in the workplace, family backgrounds, and leisure. Focus on understanding, not being judgemental, and not expressing the disagreements immediately.

2. Mediation has some principles which are diligence, confidentiality, independence of mediator, legality, and principle of procedural economy.

3.The important principles of conflict resolution are listening actively, attacking the process, accepting the responsibilities, looking for interest, to be focused on the future.

4. Principles of de-escalation are concise, speaking short, easier sentences, not responding in anger, by respecting the personal space of the individual.

·         presenting and negotiating

·         leading and participating in meetings

·         making presentations

2. For leading and participating: The host and participants in the meetings have proper follow-ups, listen up, a collaboration between employees, and punctuality by bringing every participant into the conversation(Kumar & Antony, 2018).

3. Making a presentation: In the presentation, clarity in intents and ideas is necessary to allow all the participants to involve actively. Introduction, main content, and conclusions are basic policies of the firm to provide actual information about the meeting.

2. Impact of communication style: The way you respond directs to the style of your communication and makes it harsh. Hence using positive and structured sentences to communicate is a formal way to communicate. The combination of tone and style deals with the attitude you have, strive for organization, and making sentences more affirmative or neutral is always obedient.

3. Impact of communication structure: Structured communication provides us with a framework that enforces our proposal of conveying a message. Word choice is the structure of communication hence using precise, simple, and concise (Hamamreh, et al., 2018).

Another one is organizational information or trade secrets should be confidential for the productivity of the firm. A strong confidential policy of an organization leads to more protected business. Contact information related to customers, and much more professional information should be confidential which are information related to information, lawyers, and accounts about individuals or firms (Hamamreh, et al., 2018).